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Optus outages and service status in Adelaide, South Australia

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Adelaide, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, Phone, and Internet.
  • The most recent signal from this area was received Apr 17, 9:40 PM GMT+10.
  • 33% Wi-fi (33%)
  • 33% Phone (33%)
  • 17% Internet (17%)
  • 17% Total Blackout (17%)

The latest reports from users having issues in Adelaide come from postal codes 5000 , 5008 , 5065 and 5081 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Adelaide, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Adelaide, South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Wi-fi 2 days ago
Adelaide Wi-fi 9 days ago
Adelaide Phone 11 days ago
Adelaide Internet 13 days ago
Adelaide Total Blackout 26 days ago
Adelaide Phone 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Adelaide, South Australia

Latest outage, problems and issue reports in Adelaide and nearby locations:

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

  • adriankhall
    AKH 🇦🇺 (@adriankhall) reported from Adelaide, South Australia

    @Optus is there an NBN outage in the Klemzig area? Mobile phone service this morning was OKAY. Thanks!

  • bow55213735
    John Bowman (@bow55213735) reported from Adelaide, South Australia

    @Asher_Wolf @pully8 @OAICgov I had a free month, the following day after it expired Optus was compromised. I wanted to cancel my account prior to the day before the free month ended. So I took my modem back, but was told I could only cancel the account if I bought the used modem. If I had a faulty modem YES!

  • iammrdom
    Mr Dom (@iammrdom) reported from Adelaide, South Australia

    I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

  • phileboy11
    Philip Downes * (@phileboy11) reported from Adelaide, South Australia

    Hey @Optus who in their right mind designed a security system to send a one time code to an email address when I call for support about my internet not working? #AskingForAFriend

  • GrantTDavies
    A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia

    @Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?

  • paulnudeisbest
    Living life naked (@paulnudeisbest) reported from Adelaide, South Australia

    After 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.

  • suechook
    Susie 🌹 (@suechook) reported from Adelaide, South Australia

    @Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund

  • trck71
    Mark Donnell (@trck71) reported from Adelaide, South Australia

    @Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice

  • LeithGourlay
    Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia

    @danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected

  • PMalinauskasMP
    Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia

    @NickToulantas Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia

    @Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU

  • rovingrob
    Rob Scriva (@rovingrob) reported from Adelaide, South Australia

    Is the Optus network cooked in Adelaide? So slow. Can’t even checkin

  • NixLib
    Nikki May 📚 (@NixLib) reported from Adelaide, South Australia

    Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus

  • keegansard
    Keegan J. Sard (@keegansard) reported from Adelaide, South Australia

    Hey @Optus - your app is broken again! DM me.

  • Ashaheem
    Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia

    @Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

  • GrantTDavies
    A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia

    Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since

  • LisaLemon09
    Lisa L 🍋💛 (@LisaLemon09) reported from Adelaide, South Australia

    I saw one other post from someone else saying they were having internet connection issues with Optus. Is anyone else? Mine seems to go off overnight at some point & then kicks in when I turn on the fetch box after lunch.

  • saroadie
    Roy (@saroadie) reported from Adelaide, South Australia

    @Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update

  • Cruedevil
    Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia

    @JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • macar0n55
    🌵 (@macar0n55) reported

    i am founder of the protect and respect all customer service workers club BUT OPTUS CUSTOMER SERVICE ACTUALLY NEED TO JUST GIVE UP

  • perthovalman
    paul gallagher (@perthovalman) reported

    @MattBobBrad1 That was on the weekend tho. First game here we had 45,000 at Optus. That was on the weekend. There’s probably 16 maybe 17,000. That’s not to bad. Game should have been tomorrow or Sunday. Oh well. Most important thing is get a result

  • tracksuitpant
    Ang (@tracksuitpant) reported

    Lawerence if you get us some diesel I will continue to overlook what an abysmally **** mobile & internet service provider Optus is.

  • Cal_UpTheTigs
    Cal (@Cal_UpTheTigs) reported

    @smd_donald Richmond beat West coast by 40 at optus late last season. Neither result is a reliable indicator of where they're at because they both suck. Teams go through good and terrible patches, especially when they're as bad as these 2 teams are.

  • OpCyberSec
    PlayStation Modder (@OpCyberSec) reported

    @ktdenise Damn I moved from ****** Optus, my plan went from $25pm to $60pm in 2 years and last week another price increase so I left immediately

  • onebigmoon31
    Anthony (@onebigmoon31) reported

    Is the camera work at Optus always this horrendous? Missed half the game while the focus is off play. Horrible viewing.

  • jagjetfly
    jagjetfly 🐎🐎 (@jagjetfly) reported

    @johnkanga @RacingPedigrees Sometimes it just comes down to the provider in the area. I use Amaysim and never had a problem at country tracks, they use Optus network.

  • sebmygoat
    evil gay spirit (@sebmygoat) reported

    @roomiwagon305 normally you guy a guy slow and a guy fast if not two guy going fast why do they have two guy going SLOW ?? they think they’re the perth scorchers are optus or something bruh THIS IS PAKISTAN

  • evilfunkydude
    michael vincent (@evilfunkydude) reported

    @optus_help what is going on with the Optus app and logging me out now I can’t sign in because of some issues on your end

  • GirlsTalkFootyy
    Girls Talk Football (@GirlsTalkFootyy) reported

    I thought it was Optus, my bad