1. Home
  2. Companies
  3. Optus
  4. Adelaide
Optus

Optus outages and service status in Adelaide, South Australia

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Adelaide, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Adelaide, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Adelaide, South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Wi-fi 1 month ago
Adelaide Internet 2 months ago
Adelaide Phone 2 months ago
Adelaide Wi-fi 2 months ago
Adelaide Internet 3 months ago
Adelaide Wi-fi 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Adelaide, South Australia

Latest outage, problems and issue reports in Adelaide and nearby locations:

  • harryxroyalty
    Lady M 💫 (@harryxroyalty) reported from Adelaide, South Australia

    @Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

  • keegansard
    Keegan J. Sard (@keegansard) reported from Adelaide, South Australia

    Hey @Optus - your app is broken again! DM me.

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.

  • StaceySparrow10
    Stacey 🇵🇸🇺🇦 (@StaceySparrow10) reported from Adelaide, South Australia

    @Kanga561 Majority of my details have changed since then luckily but it's bloody stressful isn't it. I hope you don't get too much trouble from it. It's absolutely bullshit. I had it happen with optus, now this. It's beyond a joke.

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.

  • ABlueSkyandaCoo
    christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia

    @Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism

  • PMalinauskasMP
    Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia

    Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • GrantTDavies
    A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia

    Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since

  • bloodhoundau
    anthony ashton (@bloodhoundau) reported from Adelaide, South Australia

    @verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.

  • paulnudeisbest
    Living life naked (@paulnudeisbest) reported from Adelaide, South Australia

    After 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.

  • drnicktellis
    Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia

    @NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus

  • cjsheldon2012
    Christopher (@cjsheldon2012) reported from Adelaide, South Australia

    @SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine

  • mselbyLFCSC
    Matthew Selby (@mselbyLFCSC) reported from Adelaide, South Australia

    @BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.

  • ianparry9
    paz (@ianparry9) reported from Adelaide, South Australia

    @bennydee80 @Optus Learnt this 13 years ago Ben. As expected they haven’t lifted their game. The sooner you realise that service and reliability is worth more than a few extra $$ you will then stay clear of Optus for life. If they offered free service and phones I would still say no to them

  • pe1erhowell
    Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, South Australia

    @jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau

  • LisaLemon09
    Lisa L 🍋💛 (@LisaLemon09) reported from Adelaide, South Australia

    I saw one other post from someone else saying they were having internet connection issues with Optus. Is anyone else? Mine seems to go off overnight at some point & then kicks in when I turn on the fetch box after lunch.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jet_Anders
    Jason Anders (@Jet_Anders) reported

    @Optus @Optus I also have been experiencing problems with apps loading despite having 4G.

  • Duckimusprime
    Tom Baker (@Duckimusprime) reported

    @AFL @barrettdamian @JoeyPigz I mean sure, they just **** their pants the last time they were there. And a Freo side that had top spot locked up lost two of its last three games. Neither of which was at Optus.

  • Zecoshi
    Zecoshi🛡️ (@Zecoshi) reported

    Ok hackers use it to grab some BTC using complex reasoning and here I am arguing with ai for being stupid and building a page and not checking its own form code, what the heck are hackers using as no way could my agent do complex and that’s Optus 5 on max lmao @AnthropicAI sort you **** out pronto before everyone moves to codex

  • _JohnMerchant
    John Merchant (@_JohnMerchant) reported

    @central01000011 Depends on the network, Telstra and Optus are great. But I have no idea about Vodafone.

  • motelbad
    Nathan (@motelbad) reported

    So good to finally not be an Optus customer anymore after 2 years of paying my phone off 😌

  • Peter_Lewis747
    Peter Lewis (@Peter_Lewis747) reported

    @Sueberry2 @blu_boys @Optus Not full Telstra network, limited Telstra network access. Only Boost has full Telstra network access.

  • afraid_au
    afraid_au (@afraid_au) reported

    @Mobbie1996 @VeryBadSCAVR The OCE ping issues are mostly ISP related. The majority should be resolved now except for iPrimus & Optus users in NSW. If you're having issues elsewhere please shoot me a DM on Discord - afraid_au

  • Dave87990998
    Dave (@Dave87990998) reported

    Frederick has never kicked multiple goals outside optus @freodockers

  • ijaz2021
    Mian Ijaz Rabbani (@ijaz2021) reported

    @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

  • BilsonhBilson
    Heather Bilson. (@BilsonhBilson) reported

    @gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵