Optus outages and service status in Adelaide, South Australia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Adelaide, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Phone.
- Wi-fi (50%)
- Phone (50%)
The latest reports from users having issues in Adelaide come from postal codes 5083 and 5000 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Adelaide, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Optus
Optus is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Adelaide, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Phone | 10 days ago |
|
Adelaide
|
Wi-fi | 13 days ago |
|
Adelaide
|
Internet | 1 month ago |
|
Adelaide
|
Wi-fi | 2 months ago |
|
Adelaide
|
Internet | 2 months ago |
|
Adelaide
|
Wi-fi | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Adelaide, South Australia
Latest outage, problems and issue reports in Adelaide and nearby locations:
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Keegan J. Sard (@keegansard) reported from Adelaide, South AustraliaHey @Optus - your app is broken again! DM me.
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Anthony Ashton (@bloodhoundau) reported from Adelaide, South Australia@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Stephen Blakeney (@StephenB_adl) reported from Adelaide, South AustraliaI spoke to @Optus about cancelling my service and part of the package to keep me was a 12 months subscription to Equifax - so wait, do I need it or not? I don’t think it should be an optional extra 🤨
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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anthony ashton (@bloodhoundau) reported from Adelaide, South Australia@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South AustraliaOnline licence replacements are now available for affected Optus customers. Effective immediately, South Australians affected by the Optus data breach will be able to apply for a replacement licence online via their mySAGOV account - without having to attend a Service SA Centre.
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Kelly (@kellyy1009) reported from Adelaide, South Australia@Optus None of this helps. You couldn’t help me when it happened last year and I don’t doubt the answer will be the same again tomorrow. What the app says vs what my phone settings say are two completely different things.
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David McCandless (@davemc) reported from Adelaide, South AustraliaSeems my phone company Optus has been hacked so if you are being trolled or asked for money by me then you know that’s normal, but if there are stupid memes posted then I’ve been hacked
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Winsor Dobbin (@winsordobbin) reported from Adelaide, South Australia@Optus @ashbarty ***** name and not good timing given @OptusSport prices are rising 67%. #fail
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Rob Scriva (@rovingrob) reported from Adelaide, South AustraliaIs the Optus network cooked in Adelaide? So slow. Can’t even checkin
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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lAyLa (@laylaflynn13) reported from Adelaide, South Australia@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Lady M 💫 (@harryxroyalty) reported from Adelaide, South Australia@Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.
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Lisa L 🍋💛 (@LisaLemon09) reported from Adelaide, South Australia@actualeyez @Optus Yeah they are one of those doing this ‘subscription’ invoicing. They also don’t issue a bill for you to check before hand just an invoice after they have deducted the amount. What if they mess up & over charge & take your money if you do have it too? I bet not refunded quickly.
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Matthew Selby (@mselbyLFCSC) reported from Adelaide, South Australia@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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Weng Wong (@wengywong) reported from Adelaide, South Australia@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, South Australia@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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Miriam Silva (@miriamsilva595) reported from Adelaide, South AustraliaTerrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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A K (@AK22762976) reported@Birdsperch Clearly no contingency for terrestrial fail [all eggs in one basket] even with satellite backup downlink distribution relies on terrestrial bearers (circuits), Even Optus with satellite support incorporates terrestrial distribution -Contingency planning is key & costs money
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RayCapogreco (@RayJCapo79) reportedI hope the telecommunications industry fines @Telstra for this outage the same way they did Optus!!!
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Danielle Hitch (@DanielleHitch) reportedUpdate 2: Helped to log into messaging (good). Now I discover the complaint is filed under 'a credit default' - wtf! Called to review plan and get new phone. I'm back to the person that said 'no' this morning. Would be funny if it wasn't so utterly infuriating...@Optus
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kayla fan of ³³ ⁹³ ( PFP HOW I FEEL OR A HEX 🤭 ) (@ActingLikeThtKk) reportedSomehow made it home in time after a 2.2k walk I don’t care anymore car is **** I don’t think max will score points today watching the start on mute i don’t want to listen to that engine phone is ****** as well and didn’t fully track my walk which is a good excuse to get a new phone before Zandvoort hopefully Optus is nice to me so I can get a phone with more then 128gb of storage 🙏🏼
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Ian Clarke (@ianclarkeAU) reported@BusyTonn Somewhat true. Telecom never had a FTTP plan, but CBDs did have Telstra fibre in the 1990s (after Optus started).
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Adele K. Thomas (@AdeleKThomas) reported@footyindustryAU SBS know what their doing and I hope they never lose it again. They proved themselves the home of the world cup after Optus.
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Rosita Díaz (@RositaDaz48) reportedAustralians deserve answers on many things that concern Labor.. on your continuing lying your actions concerning Australia.. your misogyny.. your disgusting stance on women .. the aged .. veterans .. how you gift taxpayers money to overseas .. we Ned an audit on Gov’t actions.. on you ant the whole Labor party .. Anthony Albanese says the outage affecting Telstra’s national network was “deeply concerning”, claiming Australians were “entitled to answers” but that investigations were ongoing. “It’s very disruptive to people’s lives throughout the country. This is a national outage that has varied effects,” the Prime Minister told reporters in Brisbane. “The Triple-0 custodian is in constant contact with Telstra and with the emergency services, and investigations are underway at this stage. What Telstra have indicated to the government is that they don’t see this as being … malicious, but those investigations are underway.” Mr Albanese pointed to government measures crackind won on Australian telco’s in the wake of the Optus Triple-0 scandal claiming the government would continue to engage with Telstra over the outage. “We’ll continue to engage constructively. But I think people are entitled to get answers, but they also want answers that are accurate and those investigations are ongoing,” he said.
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Crowid Michael (@BPCrowvid) reportedThe Optus Stadium surface is simply the worst; it’s worse than those arena shows that do Disney on Ice
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Raymond McKeown (@RaymondKeown3) reported@TimjboAU I will be more than interested if this has been issues related to routers in call centres, and what was the country of origin, I did recommend long ago to Optus the reasoning for not using a certain China Telco provider. I wonder if history has repeated?
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JK (@LK2882) reported@col_colin1 @IncrediblyBozza I do agree with the cancel culture sentiment. However, he is the only person with a statue at Optus Stadium. I’d argue he didn’t get there for his services to football if Polly Farmer doesn’t have a statue?