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Optus outages and service status in Adelaide, South Australia

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Adelaide, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

The latest reports from users having issues in Adelaide come from postal codes 5000 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Adelaide, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Adelaide, South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Wi-fi 16 days ago
Adelaide Internet 1 month ago
Adelaide Phone 2 months ago
Adelaide Wi-fi 2 months ago
Adelaide Internet 3 months ago
Adelaide Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Adelaide, South Australia

Latest outage, problems and issue reports in Adelaide and nearby locations:

  • paulnudeisbest
    Living life naked (@paulnudeisbest) reported from Adelaide, South Australia

    After 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.

  • bcullen76
    Brendan Cullen (@bcullen76) reported from Adelaide, South Australia

    Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!

  • davemc
    David McCandless (@davemc) reported from Adelaide, South Australia

    Seems my phone company Optus has been hacked so if you are being trolled or asked for money by me then you know that’s normal, but if there are stupid memes posted then I’ve been hacked

  • ChelseaFCOwner
    ChelseaFC Adelaide (@ChelseaFCOwner) reported from Adelaide, South Australia

    Commentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.

  • cjsheldon2012
    Christopher (@cjsheldon2012) reported from Adelaide, South Australia

    @SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine

  • RachelBlack2009
    Rachel Black (@RachelBlack2009) reported from Adelaide, South Australia

    @Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.

  • iammrdom
    Mr Dom (@iammrdom) reported from Adelaide, South Australia

    I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

  • miriamsilva595
    Miriam Silva (@miriamsilva595) reported from Adelaide, South Australia

    Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it

  • wengywong
    Weng Wong (@wengywong) reported from Adelaide, South Australia

    @TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service

  • mselbyLFCSC
    Matthew Selby (@mselbyLFCSC) reported from Adelaide, South Australia

    @BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.

  • nartazartaz
    natasha alexandra w (@nartazartaz) reported from Adelaide, South Australia

    @Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.

  • trck71
    Mark Donnell (@trck71) reported from Adelaide, South Australia

    @Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice

  • harryxroyalty
    Lady M 💫 (@harryxroyalty) reported from Adelaide, South Australia

    @Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.

  • Ashaheem
    Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia

    @Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

  • Mikey_Nicholson
    Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, South Australia

    @AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)

  • gcov5
    gcov (@gcov5) reported from Adelaide, South Australia

    Optus we scraped through,never been a customer, now Medibank hacked.... Needs to change,companies holding personal data. Why do they even need to ? After validation the only detail they should store is for payment, no licence, no passport, birthday...

  • PMalinauskasMP
    Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia

    @chrissyinoz Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • ABlueSkyandaCoo
    christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia

    @Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • banditkayfabe
    bndt (@banditkayfabe) reported

    **** off triple nose I want the rumble at Optus Stadium in Perth

  • Justme136160
    Just me (@Justme136160) reported

    @ALeighMP Didn't get it. iPhone. Optus. On. Fail.

  • rachael18536941
    rach (@rachael18536941) reported

    @6bretto9 I’m worried hawks won’t go deep in the finals as the first game for us if we stay 4th we have to play Freo at Optus and that sucks

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @JohnnyinternetI @WestCoastEagles AFL had nothing to do with Optus build. Such a stupid comment.

  • tatsyellow46
    Tats (@tatsyellow46) reported

    Optus Stadium update - hoping to see Harley give Daicos the don’t argue, but never going to happen. Nick doesn’t go in for tackles or hard *****….

  • YvonneGunn
    Yvonne Gunn (@YvonneGunn) reported

    @EVERALDATLARGE Many have said their Telstra provider phone worked but not their Optus. I even saw one question regarding Vodafone. Is it a provider issue perhaps?

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Just got a call from @Optus the bloke told me @NBN_Australia has suffered an outage. He couldnt say how long the outage will last

  • ChrisAitchiso14
    Chris Aitchison (@ChrisAitchiso14) reported

    Does it make you sick to your stomach when you are an Optus customer for a long time, How long you have been a customer for and how they have mistreated their customers by WAYYYY Overcharging for their pre paid internet services. We get the shittiest deals even though WE PAY IN ADVANCE just to have out DETAILS LEAKED TO THE DARKWEB.I Got no apology and it works out we pau more money and PAY UP FRONT, no invoices but OPTUS prepaid Customers just ***** in the *** with a ***** comparable to the Governments they keep ******* us with!!!

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Our @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment

  • jnj_pro
    J Labs (@jnj_pro) reported

    @Optus Is it possible to have more visibility to how @Optus 'improve' its user experience, as a 10+ year user, I'm feeling the quality of your service and apps is downgrading overtime, and there is no sign of going up.