Optus outages and service status in Adelaide, South Australia
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Adelaide, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 25, 4:37 PM GMT+10.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Adelaide come from postal codes 5000 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Adelaide, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Adelaide, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
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Wi-fi | 5 days ago |
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Adelaide
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Internet | 15 days ago |
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Adelaide
|
Wi-fi | 1 month ago |
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Adelaide
|
Wi-fi | 2 months ago |
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Adelaide
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Phone | 2 months ago |
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Adelaide
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Internet | 2 months ago |
Community Discussion
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Optus Issues Reports Near Adelaide, South Australia
Latest outage, problems and issue reports in Adelaide and nearby locations:
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Sian Walden (@sian_walden) reported from Adelaide, South Australia@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, South Australia@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South Australia@NickToulantas Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.
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Lisa L 🍋💛 (@LisaLemon09) reported from Adelaide, South Australia@actualeyez @Optus Yeah they are one of those doing this ‘subscription’ invoicing. They also don’t issue a bill for you to check before hand just an invoice after they have deducted the amount. What if they mess up & over charge & take your money if you do have it too? I bet not refunded quickly.
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Paul Mizzi (@returnofsmith) reported from Adelaide, South AustraliaThanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, South Australia@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Christopher (@cjsheldon2012) reported from Adelaide, South Australia@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Philip Downes * (@phileboy11) reported from Adelaide, South AustraliaHey @Optus who in their right mind designed a security system to send a one time code to an email address when I call for support about my internet not working? #AskingForAFriend
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Living life naked (@paulnudeisbest) reported from Adelaide, South AustraliaAfter 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.
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ChelseaFC Adelaide (@ChelseaFCOwner) reported from Adelaide, South AustraliaCommentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.
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lAyLa (@laylaflynn13) reported from Adelaide, South Australia@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Kelly (@kellyy1009) reported from Adelaide, South Australia@Optus None of this helps. You couldn’t help me when it happened last year and I don’t doubt the answer will be the same again tomorrow. What the app says vs what my phone settings say are two completely different things.
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Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, South Australia@DougCameron51 Very Bad Moce,Optus!!So bad for business....
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Stephen Blakeney (@StephenB_adl) reported from Adelaide, South AustraliaI spoke to @Optus about cancelling my service and part of the package to keep me was a 12 months subscription to Equifax - so wait, do I need it or not? I don’t think it should be an optional extra 🤨
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Brendan Cullen (@bcullen76) reported from Adelaide, South AustraliaGenerally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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AL (@asewell6) reported@Optus what disgraceful experience. Into the second day of trying to upgrade my internet. @Telstra do you want a new customer?
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The Technician (@TheTrader_76) reported@SimonSperling Are they pulling his statue down outside Optus Stadium ???
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Nick (@_nicks_tweets) reported@optus_help @Optus I’m trying to give you more of my money for a eSIM, however your app is horrific. My other service is a eSIM on my iPad so I can’t get a text. So I change to email, fine but then I can’t enter the code. Seriously?? Do you not want my money??
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𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported@eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.
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Anoop Z (@anupelectro) reported@amaysimAU @Optus no network at eagle junction station. Brisbane. Horrible agreement with amaysim for not sharing all sites for coverage. Shame.
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Paolo M (@PaoloMalicse) reported@Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?
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Alison Kyteler (@ali_kyteler) reported@AnikaWells @Optus @acccgovau Verification emails with codes are taking 1–3 hours to reach Optusnet users’ inboxes, making them useless since most codes expire in 5–30 minutes. A search online shows plenty of people describing this issue. Result: locked out of accounts.
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Icanhaveaopinion (@whateveryeahnah) reported@Optus @Telstra @AlboMP ******* peace of ****, ******* useless ******* telecommunications. ******* piece of **** ******* useless ********* who make decisions on this ******* ****. Little wonder businesses are going out of ******* business and no one wants to ******* invest
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Lizzie Bennett (@SylviaP44364) reported.@Optus I was told my phone I ordered with you would be delivered Wednesday, waited all day, no advice. Still waiting, no help from StarTrack or Optus ….bah!
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coby hewitt (@cobyhewitt1) reported@elare2002 I’m tipping if this was a white man the statue at Optus stadium would be pulled down , it’s not his first rodeo he’s always been free with his hands around females