Optus outages and service status in Melbourne, Victoria
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Sep 2, 9:08 AM GMT+10.
- Internet (63%)
- Phone (25%)
- TV (13%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3023 , 3051 and 3004 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
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Phone | 6 days ago |
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Melbourne
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TV | 7 days ago |
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Melbourne
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Internet | 7 days ago |
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Melbourne
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Internet | 15 days ago |
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Melbourne
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Phone | 20 days ago |
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Melbourne
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Internet | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Colin R Buckley (@Colinbucks12) reported from Melbourne, Victoria@macsween_prue @Qantas @AlboMP Optus have been on the campaign for ‘Yes’ for many years. Let’s hope you are with any other tele service provider. Will keep you in the loop about other orgs. who flagrantly promote the ‘yes’ case for the referendum.
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Snjezana (@Snjezdamajana) reported from Melbourne, Victoria@Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!
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Shigeru (Shiggy) Kugimiya (釘宮 滋) (@ShigeruKugimiya) reported from Melbourne, Victoria@Optus I have issues with mobile network not connecting to the network in South Eastern Melbourne 3196. Is anyone having same issues?
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B (@Brodhe) reported from Melbourne, VictoriaIf you are, or if you hypothetically would have been, an Optus customer, how worried about the data breach are you?
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troiboi 🤨 (@Troiboi) reported from Melbourne, VictoriaAnyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax
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Stephen McDonald (@sbmcd) reported from Melbourne, Victoria@Optus #OptusDataBreach so my partner who was a customer with you in 2016 has been notified about the data breach, but I was a customer up to a year ago and still can’t find out if my data has been compromised.
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Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria@riskybusiness Just in time for the Optus breach to be released. We need to end your reign of terror Patrick, our incident responders can only take so much.
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ÄDK (@Jizzlobberz) reported from Melbourne, Victoria@MishStephenson Putting it simply, Optus are paying them a salary to help sell mobile phones.
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troiboi 🤨 (@Troiboi) reported from Melbourne, VictoriaWhy is the @Optus tech support service getting worse?
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⭐️⭐️⭐️Ceej⭐️⭐️⭐️ (@SeigeCeej) reported from Melbourne, Victoria@SammySatine As an Optus customer I am worried .. but I can change passwords and cancel things if I must and put blocks on all things
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John O’Sullivan 🌻🌻🌻🌻🌻🌻🌻🌻🤔🤔🌏🌈🌈 (@JohnOSullivan36) reported from Melbourne, VictoriaStory 7: Teenager convicted trying to defraud victims of Optus earlier data breach. Story 8 father of 11 gunned down Noble Park. 5 months on murder weapon not found. Story 9: Incorrect reporting that #MidTerms22 start tomorrow. They start in around 2 hrs in NY. Promotion of Biden
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Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, Victoria@Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite
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Mace Caruana (@macec88) reported from Melbourne, Victoria@OptusSport I’ve been trying for weeks to contact you regarding my subscription - calls don’t work as their Optus not Optus Sport (found annoying after 2 1 hour calls) & I’ve raised 3 cases now - 2 of which closed without resolution & 1 is pending open for days now! Please help!
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Lady Doomond 👻 (@madame_diamond) reported from Melbourne, VictoriaOptus keeps telling me my bill is late and I’m like “oh, now you have no problem contacting me urgently”!? 🤨😑😠
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Owen Minogue (@owen_minogue) reported from Melbourne, Victoria@Optus went into your Nothcote store today for assistance and was told my particular photo ID proof of age card is no longer a valid for of ID and they couldn’t assist me with an upgrade of service even though I’ve been a customer for years!
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HelloSammyG (@HelloSammyG) reported from Melbourne, Victoria@charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?
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Andrew Watson (@tmwwthere) reported from Melbourne, Victoria10am yesterday @Optus told me over the phone that my info wasn’t caught up in the breach. By the end of the day I received an email saying my info has been breached. No way of trusting #optus - haven’t been a customer of theirs since 2018. @SlaterGordon bring on the class action
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Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Melbourne, VictoriaHey @Optus I’ve blocked this number 61390207127 and it keeps calling me all day. When I call it back it say’s disconnected. Please fix this spam caller being able to call me
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Time Traveller then/now (@PetraElliott) reported from Melbourne, Victoria@davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall
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Adam (@Adam_Goldman) reported from Melbourne, Victoria@Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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tonyOnOn (@tonyward116) reported@Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?
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Andry Dina (@andrydina7) reportedEveryone leaves Cursor for refactors. They lose the 3x speed. One founder shipped $12k MRR in nine days using only Cursor + Grok 4.6. Daily Workflow starts inside the file. Open the file inside Cursor. Feed the exact three-line Prompt Patterns straight to inline Grok. Rewrite only the current sentence before moving on. Most still paste stack traces into ChatGPT and kill the flow. That alone eats 30% of refactor time. Grok 4.6 beats Claude Optus on large refactors because you never exit the codebase. Counterintuitive tip: stay sentence-by-sentence instead of dumping the whole function. What slowed your last refactor most?
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Jason Anders (@Jet_Anders) reported@Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?
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Mian Ijaz Rabbani (@ijaz2021) reported@aamir_ibrahim01 @JensenHuang Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please liaise Singtel/Optus to restore Jazz IR in Australia.
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Blythe (@Simp_Bat_Gaming) reported@drewlevin Hello Drew Levin, I apologise for once again commenting about this issue :c I have tried so hard to contact support only to be shut down again and again. My name is Blythe (riot account is SimpCat#Meow,) I have been playing league for a few years now in the OCE server. It is a very important part of my life, I’ve met life long friends and my amazing fiancé, Samuel, while playing league of legends. A few months ago my fiancé’s account, (noXis#Kayn) was breached by an overseas IP and subsequently banned for scripting. When we logged off the evening prior nothing was out of the ordinary—we ragequit after getting absolutely smashed two games in a row (rip) and then opted to play minecraft to chill out instead. Fast forward to the following day we go to log into our accounts as per normal only to learn that Sam’s been perma banned. We were both absolutely shocked, heartbroken and confused, I instantly went into my previous game logs, clicked on his profile and went into his recent game history. We found 3 games of ARAM mayhem had been played on his account within an hour of us logging off for the evening—in such games we absolutely saw the person using scripts. After doing some digging through emails we came to learn that Samuel’s email address had been compromised through one of the Australian Optus breaches, in his archived emails we found multiple log in attempts for his riot account, two of which had been successful. They turned off his 2FA for easier and more discreet access. We reached out to the riot support team via the ticket system for help, explaining what had happened as well as the sentimental value of this account. We were subsequently informed that a manual review of the games show scripts and any further ticket will be auto-closed. We KNOW scripts were used, we reviewed the games via my account and could see them clear as day—the issue was that his account had been breached unlawfully and subsequently banned for an offence he did not commit! We’ve both been actively working over these past few months to try and get some kind of help from ANYONE only to be shut down again and again. I have refused to touch league of legends, TFT and Riftbound since this has happened. We have both never shared our account details with anyone and he did have 2FA on. He did all the right things to secure his account and it was still compromised :c I have been disheartened, disappointed and frustrated. I understand that you are a busy person and that the you do not represent the support team, I’m just looking for some kind of advice, guidance and direction on how to get the support team to open an investigation! Just today we got another email about an attempted log in from overseas! Please, please help. I’m begging you :c Thank you for your time, i apologise once again and I look forward to hearing from you.
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Mian Ijaz Rabbani (@ijaz2021) reported@aamir_ibrahim01 Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.
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Suey (@sueytweets) reported@Candour100 @blu_boys @Optus I can confirm this is great! I use it for personal & work I only pay $300 a year upfront per plan so it works out at $25 a month & I never run out of data or calls
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PredPicks (@PrdPicks) reportedFree Tip #8 Record 5-2 With AFL starting tommorow this is the best time to join our discord. Caleb Serong o26.5 $1.83 sb 1.5u Caleb Serong averages 34 disposals per game in finals. Serong has a great matchup where Hawthorn ranks 5th worst in defending inside Mids. Serong will have no attention this game and when u consider that and a minimum of 70% TOG he averages 27.6 disposals per game at Optus , when u consider the soft matchup he averages 30.5 disposals per game
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James Parker (@JamesDwho) reported@optus_help @amaysimAU It appears in the last few months receiving MMS was broken on devices that don't have SMSoIP (over IMS). Is this a known issue that is going to be fixed? MMS media can be sent but not received via LTE/NAS. SMS send/receive works. Only an @Optus problem.
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Jackson (@jackson31619) reportedTrains down in perth so people have to walk? My two times in optus and going to perth thats ridiculous. Having a stadium you can only access by public transport...surely you'd make sure the ******* trains are working #AFLFreoCrows