Optus outages and service status in Melbourne, Victoria
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 15, 9:49 AM GMT+10.
- Internet (100%)
The latest reports from users having issues in Melbourne come from postal codes 3051 , 3000 , 3004 , 3181 and 3006 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
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Internet | 2 days ago |
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Melbourne
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Internet | 4 days ago |
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Melbourne
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Internet | 7 days ago |
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Melbourne
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Internet | 26 days ago |
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Melbourne
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Internet | 28 days ago |
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Melbourne
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Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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The Barefoot Nurse (@Barefootnurse1) reported from Melbourne, VictoriaWhen Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medicare customers, why the difference in response? The support from Medicare at this point has been pathetic. #thedrum
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Mick (@mikjcal) reported from Melbourne, Victoria@nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.
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Julie-Anne Adams (@Bunba) reported from Melbourne, Victoria@Optus quick and great service by Seyma at Bourke Street Mall Optus shop. 110% customer service
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Andrew Laird (@andrewwlaird) reported from Melbourne, VictoriaHey @Optus you’re not making it easy for me to stay with you. Data hack. Now you’ve changed my monthly mobile data from 69GB to 19GB with no notice. Customer for 20 years but reckon this might be it…
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Nathan Larkin (@nlarkin_photo) reported from Melbourne, Victoria@Optus Been the worst service all day with continual drop outs.
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Glenn Hampson (@GlennHampson) reported from Melbourne, VictoriaI take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours
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Nathan Larkin (@nlarkin_photo) reported from Melbourne, VictoriaHey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?
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Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, Victoria@Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite
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Adam Gemmell (@raymond3020) reported from Melbourne, Victoria@Optus tried to use your chat. Won’t let me log in or change my password #fail #optusfail #needanewprovider
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Daniel Bowen (@danielbowen) reported from Melbourne, VictoriaI was an Optus broadband customer until 2019. No contact from them yet. Wondering if I’m safe or not.
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Adam Gemmell (@raymond3020) reported from Melbourne, Victoria@Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer
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Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria@somewherein84 Or insta! I saw a woman yesterday who blamed Dan for Penny Wong requesting Optus pay for the replacement passports etc 🤯I shouldn't have lowered myself to her level but I couldn't help myself
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Driver_x_oz (@driver_x_oz) reported from Melbourne, VictoriaSpent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again
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Shiraj Sen (@shiraj_sen) reported from Melbourne, VictoriaHey @Optus having internet issues and tried calling you guys but your technical support department is closed? What the? Can you please get back to me asap so I can have my internet back? #optusfail
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Shigeru (Shiggy) Kugimiya (釘宮 滋) (@ShigeruKugimiya) reported from Melbourne, Victoria@Optus I have issues with mobile network not connecting to the network in South Eastern Melbourne 3196. Is anyone having same issues?
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, Victoria@NickAnsell @rebekkarnold Optus now show less competitions, now charges more and still we get terrible streaming issues when trying to watch live games in the middle of the night.
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Essendon FC - The Rebuild (@EFCRebuild) reported from Melbourne, Victoria@timrosen35 @Optus I disagree. Optus Mobile customer service is better than @VodafoneAU customer service 👍
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬
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Cooper Everywhere All At Once 🧑🏼💻 (@CooperCodes) reported from Melbourne, Victoria@VicRoads @VicGovDoT Just change the license numbers please and issue new ones. And charge that back to Optus thanks.
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*Cindy N* 🤔✨ (@cindyn) reported from Melbourne, VictoriaAnyone use Belong mobile? Any good? I’m with Optus but they’re giving me the shits - I can’t use my phone at home to make calls coz they’ve been ‘upgrading the network’ since mid-Dec! And I work from home 3 days a week. Paying $50/month for SFA service…
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Vallance (@ross_vallance) reported@blu_boys @Optus If you bank with commonwealth they have a deal with more. It uses the Telstra network, usually 25% off with an already well priced plan.
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J Labs (@jnj_pro) reported@Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.
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Eryn (@payneerynn) reportedFor two days now i have had: connected for two minutes to internet, not connected for two minutes drama with optus, anyone else having the same issues.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@MichaelRuyg yep, when they built the NBN fixed wireless tower, that carries optus and vodafone as well, it had a backup generator. then the tower got "upgraded" with 6 months of regular outages and then next power outage we discovered the backup generator and the ability to call 000 was gone
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Wilma Domjan (@wilma_domjan) reported@keating01 Isn’t OPTUS & Telstra’s outage breakdown a strong reason NOT TO go digital on everything under one system of Government control? How many different services went out - not just 000? Can’t bank, buy petrol, grocery, use your card! EVEN WORSE is if we have a power supply outage!
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Ban-Foo Leong (@BanFoo_) reported@Optus This morning, just after 11am, I noticed that my @Optus @NBN_Australia connection stopped working, resulting in no internet or telephone service. I’m located in the Inner West Sydney area. Is this an unscheduled outage. What is going on? This is so frustrating!
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Lister (@exRSaddict) reported@IanBatchelor11 @australian i worked for origin this exact issue was raised as an issue my manager ( who was at Optus when they had the databreach) said it wasn't an issue
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Jackson (@jackson31619) reportedTrains down in perth so people have to walk? My two times in optus and going to perth thats ridiculous. Having a stadium you can only access by public transport...surely you'd make sure the ******* trains are working #AFLFreoCrows
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Theofatcat (@Theofatcat) reportedI’m wondering if Telstra Optus etc will cope on Monday 27th when all the emergency services etc are planned to be delivered to phones
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Alannah Joynes (@Alannahjoynes) reported@lozza929406 @AFL We never lose at Optus tbh not this season.