Optus outages and service status in Melbourne, Victoria
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Full Outage Map
- Optus generated 1 outage signal in the last 24 hours around Melbourne, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received May 12, 11:01 PM GMT+10.
- Internet (67%)
- Phone (33%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3053 , 3121 , 3143 , 3144 , 3101 , 3123 and 3067 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 18 minutes ago |
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Melbourne
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Internet | 2 days ago |
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Melbourne
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Phone | 3 days ago |
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Melbourne
|
Phone | 7 days ago |
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Melbourne
|
Phone | 9 days ago |
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Melbourne
|
Phone | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Baz (@bazhousecat) reported from Melbourne, VictoriaIf we’ve learnt anything from the Optus debacle, it’s that you should never hire Gladys Berejiklian for anything.
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Nathan Larkin (@nlarkin_photo) reported from Melbourne, VictoriaHey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?
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Time Traveller then/now (@PetraElliott) reported from Melbourne, Victoria@davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall
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@kelseyvh (@kelseyvh) reported from Melbourne, VictoriaHey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.
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Glenn Hampson (@GlennHampson) reported from Melbourne, VictoriaI take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours
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Shigeru (Shiggy) Kugimiya (釘宮 滋) (@ShigeruKugimiya) reported from Melbourne, Victoria@Optus I have issues with mobile network not connecting to the network in South Eastern Melbourne 3196. Is anyone having same issues?
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Scruff_Around_the_Edges (@Scruff_Edges) reported from Melbourne, VictoriaWtf is a try guy and no I won't google it, I don't wanna be embarrassed in front of the Optus Hacker.
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Danie Petzer (@petzer_danie) reported from Melbourne, Victoria@Optus you would think after the recent security hack, Optus would up their game and look after their customers so they dont go to another provider. Worst customer service ever by far.
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Courtney (@Burgo0806) reported from Melbourne, Victoria@me_dc Yep me too! I haven’t been an Optus customer for 2 years!
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria@OccupyMyGov Optus is already a pejorative here at Our House “oh no my phone has gone all optus’y” @infinitereality hopefully an actual isP or someone who can deploy a real network can take over once ACCC are done. False “5G” and “internet” ads 🤥 LYINN.
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crandle (@casimugh) reported from Melbourne, VictoriaOptus data hack reeks of a nerdy 14 year old that’s been banned from the PS4 so had to find entertainment elsewhere and accidentally got in trouble with his parents/the AFP
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Adam Gemmell (@raymond3020) reported from Melbourne, Victoria@Optus talk about impossible to contact you to find out why my nbn is not working. Happy to give my data away but not help.
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria@Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.
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troiboi 🤨 (@Troiboi) reported from Melbourne, VictoriaAnyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax
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Snjezana (@Snjezdamajana) reported from Melbourne, Victoria@Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!
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Cooper Everywhere All At Once 🧑🏼💻 (@CooperCodes) reported from Melbourne, Victoria@Amata_georgeii @Optus The number isn’t so much of an issue, it’s the rest of the information that got leaked. I’m changing because this is the second security breach they’ve had and this one is exceptionally bad.
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Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria@Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?
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Rudi Edsall (@RudiEdsall) reported from Melbourne, VictoriaI may have had all my personal data stolen being an Optus customer, but at least I get one bar of 4G reception in a cafe in Brunswick
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Adam Gemmell (@raymond3020) reported from Melbourne, Victoria@Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer
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Alex DC 🥃🤌🏼🎶⚽️⛳️ (@alexdc_24) reported from Melbourne, Victoria@maxii30 @Optus @SwoopLuke Found it to be terrible on the Craigieburn line. Specifically around Essendon
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ananda Nepali (@anandanepali99) reported@AlboMP I paid Optus ~$40 every month for a full year, and now I couldn’t able to cancel my SIM service. It’s incredibly frustrating and unnecessarily difficult. Services should make it easy to cancel if you’re not happy with them - not trap customers like this. Optus, sort this out! 💸😤
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Dave Jones (@eevblog) reportedHoly f*uck trying to get an Optus data SIM was a nightmare. The usual system at Harvey Norman wouldn't work, no one could figure out why, had to call Optus support and do it manually. And I had to bend over and get privacy rubber glove, credit check the whole works.
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Nina Nikolic 💫 Kerri (@kidkerrigan) reported@DeadSlugg @Aussie_BB 🫠 from Telstra to Optus to internode to iinet to Aussie bb but honestly you’re probably right if the don’t get their stuff together. It always starts the same, then you see the customer service start to deteriorate, then the service. Who are you with now?
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Americans Watching The Footy (@AmericansFooty) reportedWhy is the turf at Optus so bad? #AFL #AFLFreoHawks #foreverfreo
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Teo (@TeoMorabito) reportedI just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously
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Drooling Drummer (@5BNylonTip) reportedIt would now take full two days to send a message to Voyager 1 and receive a reply. Still better than Optus’ mobile network.
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GG (@joffa44) reported@ollierafc @Optus What a croc of crap. It's electronic. Just because the stores are shut on a public holiday. The electronic version doesn't shut down..
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Duursma our only hope (@jpfc80) reported@WestCoastEagles I’m seriously thinking about not renewing my membership. I just can’t be bothered any more. I used to like footy now it’s just a chore. Add in all the bullshit songs after goals and the Optus garbage entertainment. I can’t believe I actually pay for this **** 🤮
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Tom Smit, 57, of Tasmania (@PolAnimalAus) reported@Optus NOT happy about the $% increase to my wirelss internet. It is only barely acceptable in terms of speed and reliability, the fuss about replacing a defective USB cable etc. Improve service then raise prices! NOT HAPPY!
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theseus 🍉 (@theatricalturd) reportedwtf is wrong with the deck at optus #AFLFreoHawks