Optus outages and service status in Melbourne, Victoria
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Full Outage Map
- Optus generated 2 outage signals in the last 24 hours around Melbourne, including 2 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received May 13, 2:59 AM GMT+10.
- Internet (62%)
- Phone (38%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3053 , 3121 , 3143 , 3144 , 3101 , 3123 and 3067 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Phone | 2 hours ago |
|
Melbourne
|
Internet | 6 hours ago |
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Melbourne
|
Internet | 3 days ago |
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Melbourne
|
Phone | 3 days ago |
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Melbourne
|
Phone | 8 days ago |
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Melbourne
|
Phone | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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๐๐๐๐๐๐.๐๐๐๐e (@stirlospace) reported from Melbourne, VictoriaYo @amaysimAU your #eSIM still infects. my phone with @Optus โโโโnetworkโโ refund me now if you charge me for another month then will have a problem a big problem
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*Cindy N* ๐คโจ4๏ธโฃ๐ฆ ๐ (@cindyn) reported from Melbourne, VictoriaHey @Optus can you lot sort out your reception issues? Apparently youโve been working on towers in my area since Dec 16, and I canโt make a bloody call. They canโt hear me, or I sound like a robot, or calls fail. Iโve restarted my phone, reset network settings and nada. One bar.
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Tejashree Kangutkar (@DrTejashreeK) reported from Melbourne, Victoria@Optus doesn't protect your data, they lock you in contracts, they don't pay for your passports in an event of #cyberattack, they abandon their customers. I would rather trust a pigeon over @Optus as my service provider of communication #OptusHack #OptusDataBreach
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Vamsi Mithun (@VamsiMithun) reported from Melbourne, Victoria@Optus hey!! My internet isnโt working from the past 3hrs and this is such a serious issue! My whole job is dependent on my internet connectivity!! Would it resume anytime soon? Location: Cranbourne West, VIC-3977 #Optusoutage #Melbourne
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๐ณ๏ธโ๐ The Verjuice Goddess ๐ณ๏ธโ๐ (@PoopsieD72) reported from Melbourne, Victoria@RodBeisel @Optus Optus. Customer. Service. #oxymoronic
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โญ๏ธโญ๏ธโญ๏ธCeejโญ๏ธโญ๏ธโญ๏ธ (@SeigeCeej) reported from Melbourne, Victoria@SammySatine As an Optus customer I am worried .. but I can change passwords and cancel things if I must and put blocks on all things
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Wendi๐Li (@WendyLiwendi) reported from Melbourne, Victoria@KateMannell As an Optus customer Iโve received their alert email but dunno what I as an individual could do ๐ฅฒ
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Nathan Larkin (@nlarkin_photo) reported from Melbourne, Victoria@Optus Been the worst service all day with continual drop outs.
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Mick (@mikjcal) reported from Melbourne, Victoria@nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.
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๐๐๐๐๐๐.๐๐๐๐๐ @๐ ๐๐๐๐๐๐๐๐.๐ฐ๐ผ๐บ (@stirlospace) reported from Melbourne, VictoriaLol is @telstra down or just ๐ฉ also if you thought @Optus was bad Now I know why my uncles phone always is broken donโt ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined
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valesirexa ๐ป (@valesirexa) reported from Melbourne, VictoriaThink I'm gonna need to change phone providers, all these Optus network outages around Melbourne are killing me
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Stephen McDonald (@sbmcd) reported from Melbourne, Victoria@Optus #OptusDataBreach so my partner who was a customer with you in 2016 has been notified about the data breach, but I was a customer up to a year ago and still canโt find out if my data has been compromised.
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Justin Jones (@justinjonesblog) reported from Melbourne, Victoria@BenSmee @Optus I was in this boat a few months back. After rebooting my router numerous times, they booked a NBN technician to come and have a look. And then I found reset button on my NBN box and it fixed the problem. Iโve since added Optus Technician to my resume.
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Scruff_Around_the_Edges (@Scruff_Edges) reported from Melbourne, VictoriaWtf is a try guy and no I won't google it, I don't wanna be embarrassed in front of the Optus Hacker.
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ANDERSON & SONS ยฉ๏ธ (@Anderson_Neath) reported from Melbourne, VictoriaOPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! โ Back to basics ๐ #AS #ato
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troiboi ๐คจ (@Troiboi) reported from Melbourne, Victoria@Optus Youโve had numerous DMโs from me. And phone calls and live chats. A case manager is assigned. This is a bigger issue tho. And you guys need to recognise this.
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Shiraj Sen (@shiraj_sen) reported from Melbourne, VictoriaHey @Optus having internet issues and tried calling you guys but your technical support department is closed? What the? Can you please get back to me asap so I can have my internet back? #optusfail
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HelloSammyG (@HelloSammyG) reported from Melbourne, Victoria@charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said itโs common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?
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Courtney (@Burgo0806) reported from Melbourne, Victoria@me_dc Yep me too! I havenโt been an Optus customer for 2 years!
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The Barefoot Nurse (@Barefootnurse1) reported from Melbourne, VictoriaWhen Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medibank customers. Why the difference in response? The support from Medibank at this point has been pathetic. #thedrum
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Jones (@eevblog) reported@asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.
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notonlyacocky (@hasselljpb) reportedI had to help a tech at the local ph tower last night because the power tripped. (Access in the night is a bit dodgy) Electronic lock that needed guess what? Phone coverage!!! Lucky it was an @optus tower and he had @Telstra You canโt make this up!!!
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Defiant right (@RightDefia2794) reportedOptus has a **** network
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Rob (@hkrob) reported@eevblog @Optus customer support is absolutely awful. I've made a complaint and that went nowhere (predictably) Spent over an hour yesterday on a basic query via chat. Will be looking to switch when convenient
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evil gay spirit (@sebmygoat) reported@roomiwagon305 normally you guy a guy slow and a guy fast if not two guy going fast why do they have two guy going SLOW ?? they think theyโre the perth scorchers are optus or something bruh THIS IS PAKISTAN
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Tim (@Trendy_Tim) reported@accent_trace @ktdenise I think I had a minor mental glitch I did the calc using 24 months out of habbit, so yeah itโs more like only 500 a year cheaper, still hard to find an actual benefit to Optus/Telstraโs over priced plans. 10 years ago, youโd get an iPhone and service for $40 a month.
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Hugo (@Chilka_) reportedI wanted to apply but I'm sorry the UX is ridiculously bad. @Optus just give an email i can reach and send all the info and my cv bc I'aint gonna talk to this damn bot and wait 5 seconds each time i put an info. It took me 1 min just to fill my basic account info.
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JasMina (@JasminaCv) reported@Optus you are the WORST f*kn network EVER!!!
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Ananda Nepali (@anandanepali99) reported@AlboMP I paid Optus ~$40 every month for a full year, and now I couldnโt able to cancel my SIM service. Itโs incredibly frustrating and unnecessarily difficult. Services should make it easy to cancel if youโre not happy with them - not trap customers like this. Optus, sort this out! ๐ธ๐ค
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Damian Campagna (@DCampagna13) reported@StevoMedia Next we will be playing Essendon Collingwood at Optus Stadium on ANZAC Day. What a stupid idea, the showdown should actually be played as either the curtain raiser or the closing game to Gather Round.