Optus outages and service status in Melbourne, Victoria
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (60%)
- Phone (40%)
The latest reports from users having issues in Melbourne come from postal codes 3181 , 3006 , 3033 , 3000 and 3205 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 7 days ago |
|
Melbourne
|
Internet | 9 days ago |
|
Melbourne
|
Phone | 13 days ago |
|
Melbourne
|
Phone | 16 days ago |
|
Melbourne
|
Internet | 27 days ago |
|
Melbourne
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
-
Bo Reidler (@2020digging) reported from Melbourne, Victoria@abcnews Patterson reckons companies make errors? This is unadulterated negligence. @Optus has failed in their *legal* responsibility to keep their customers’ data safe. APP11. Penny pinching on security while dishing it out for incompetent executives is a recipe for disaster.
-
Nathan Larkin (@nlarkin_photo) reported from Melbourne, VictoriaHey @Optus your service seems to be out.. Any ideas?
-
Cam Denham (@camdenham) reported from Melbourne, VictoriaHey @Optus are there issues with your 4G wireless broadband at the moment? Our connection has dropped out in postcode 3152. Mobile phones seem to be ok.
-
Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬
-
Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, Victoria@OptusSport Streaming issues are stopping me watch the LFC game. I pay for Optus Fetch ONLY to watch LFC games live. NOT happy with Optus especially as the cost has got up too.
-
𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria@OccupyMyGov Optus is already a pejorative here at Our House “oh no my phone has gone all optus’y” @infinitereality hopefully an actual isP or someone who can deploy a real network can take over once ACCC are done. False “5G” and “internet” ads 🤥 LYINN.
-
Felicity Waters (@marbledspout) reported from Melbourne, VictoriaShall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?
-
Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria@Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?
-
Cooper Everywhere All At Once 🧑🏼💻 (@CooperCodes) reported from Melbourne, VictoriaOptus and Qantas really fighting for that “worst company in Australia” award.
-
Shigeru (Shiggy) Kugimiya (釘宮 滋) (@ShigeruKugimiya) reported from Melbourne, Victoria@Optus I have issues with mobile network not connecting to the network in South Eastern Melbourne 3196. Is anyone having same issues?
-
𝑵𝒊𝒂 💜 Art Commissions are OPEN (@NiaDrakaine) reported from Melbourne, VictoriaHoly **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.
-
Driver_x_oz (@driver_x_oz) reported from Melbourne, VictoriaSpent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again
-
Andrew Watson (@tmwwthere) reported from Melbourne, Victoria10am yesterday @Optus told me over the phone that my info wasn’t caught up in the breach. By the end of the day I received an email saying my info has been breached. No way of trusting #optus - haven’t been a customer of theirs since 2018. @SlaterGordon bring on the class action
-
Snjezana (@Snjezdamajana) reported from Melbourne, Victoria@Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!
-
Shane Bryan (@ShaneBryan_IT) reported from Melbourne, VictoriaI think better wording is needed for the #optus incident. My understanding is that it wasn’t a hack, it wasn’t a breach, nor an attack & that the data was leaked through incompetence. I’m still reading articles about it mentioning terms such as “firewall” in ways implying a hack.
-
Winston Appleyard 🌈 (@WAppleyard) reported from Melbourne, Victoria@alisoncroggon As I am also an Optus customer I await..
-
Jonathon Nunan (@jonathonnunan) reported from Melbourne, Victoria@nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?
-
Adam Gemmell (@raymond3020) reported from Melbourne, Victoria@Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer
-
Mick (@mikjcal) reported from Melbourne, VictoriaWatching the news I was reminded how in May I was on a road trip through country Victoria. I was given **** cause my phone didn’t have signal, and I had to beg to hotspot for a bit. “Just go with Optus” one said - well, I’m glad I ignored that advice and stayed with Vodafone🤭
-
Scruff_Around_the_Edges (@Scruff_Edges) reported from Melbourne, VictoriaWtf is a try guy and no I won't google it, I don't wanna be embarrassed in front of the Optus Hacker.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Fred 🇦🇺 (@Possum2412) reported@tonyward116 @Batman2242 Optus was probably down again.
-
Scaredycat (@SamualWarngtm) reported@nadarnation @rossivision Optus stadium is far superior to Subi. Subi was hideous to get in and out of (both the oval itself and the suburb) , terrible design and horrid to watch football at. Camfield is right next door, Crown a short walk away and great facilities inside the stadium.
-
🦉Schtang 🦉🐵🙈🙉🙊 (@Schtang) reported@james00000001 Interesting to see if they were Optus phones that didn’t receive the message - wouldn’t be surprised Optus is so ****
-
BRODA (@RazeBannon) reported@BritishHodl Grok can an ISP block voice over IP? Yes, ISPs can block Voice over IP (VoIP) traffic at their network level, and many do so in practice. This is technically feasible using tools like port blocking, deep packet inspection (DPI), and other traffic management techniques. How ISPs Block VoIP ISPs control the core network infrastructure, so they can inspect and filter traffic before it reaches customers. Common methods include: Port-based blocking**: Traditional VoIP often uses specific ports like UDP 5060/5061 for SIP (signaling) and a range of ports (e.g., 10000–20000) for RTP (media/voice). ISPs can simply drop traffic on these ports. Deep Packet Inspection (DPI)**: This examines not just headers but packet contents, signatures, packet sizes, timing, and protocol behavior to identify VoIP even if it uses non-standard ports or obfuscation. DPI can dynamically detect and block SIP, RTP, or app-specific patterns (e.g., Skype, WhatsApp calls). IP address or domain blacklisting**: Blocking known servers of VoIP providers. Protocol anomaly detection or traffic shaping**: Dropping or throttling UDP-heavy, low-latency streams typical of voice calls. Real-World Examples Certain countries and carriers (e.g., in the Middle East, Morocco, Philippines, or places with state telecom monopolies) block VoIP to protect traditional phone revenue or for regulatory reasons. Mobile providers like Optus 4G or others have blocked SIP traffic. Corporate/school networks or bandwidth-limited ISPs sometimes block or deprioritize VoIP to conserve resources. China has historically blocked VoIP, though workarounds emerged over time. Limitations and Challenges for Complete Blocking Encryption and obfuscation**: Modern VoIP (e.g., over WebRTC, HTTPS, or apps like Signal/WhatsApp) is harder to detect reliably. DPI isn't foolproof against randomized ports, variable packet patterns, or VPN-like wrapping. VPNs and tunnels**: Users can often bypass blocks by routing traffic through a VPN, which encrypts and hides the VoIP signature. Evasion techniques**: Providers and users adapt with port hopping, STUN/TURN servers, or proxies. False positives**: Overly aggressive blocking can disrupt other UDP-based services (gaming, video streaming). Complete, unbreakable blocking is difficult long-term without also harming general internet performance, but partial or effective blocking for most users is very achievable. Why ISPs Do This Reasons include protecting legacy telephony revenue, complying with regulations, managing bandwidth, reducing congestion, or enforcing content policies. In summary, yes—ISPs have both the capability and precedent for blocking VoIP, primarily via DPI and port controls, though motivated users can often circumvent it. If you're dealing with a specific ISP or scenario, details could help narrow down options.
-
Richie_Night Owl (@richardmelb05) reportedOur @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment
-
Rob Ryan (@Berts_Folly) reported@CharlesSzulc Telstra will appear before a Senate inquiry into its outage, starting next Friday. Senator Henderson is involved in the (apparently ongoing) Optus one. It'll be be interesting if she now asks questions of Telstra, as will be forthcoming media reports.
-
Peter 🏊🏼🚲🏃🏻 (@Ironman_peter) reported@FranMooMoo If a business or a surface does not have a backup alternative to everything then they are the problem. Thanks have backup lines maybe Telstra with primary Tpg with a backup. Same with 000. Might have the primary line with Telstra and a backup line with Optus or a WhatsApp #
-
FreoLou⚓🤘🛫⚖️ (@FreoLou) reportedBetter get my pre game post out before Optus is full and the network fails to load. Tonight is a test @freodockers . You have studied for it. You have prepared. Now it is time get out there and ace the exam. Harness the nerves and kick between the two big sticks #foreverfreo
-
Donald Saavedra (@DonaldS61870) reported@Batman2242 I'm on Optus . had no idea Telstra had gone down.
-
V (@VDejan0000) reported@NoticerNews Same reason for the recent Optus outage. This woke CEO & Labor government needs to swing.