Optus outages and service status in Melbourne, Victoria
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 15, 9:49 AM GMT+10.
- Internet (100%)
The latest reports from users having issues in Melbourne come from postal codes 3051 , 3000 , 3004 , 3181 and 3006 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
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Internet | 4 days ago |
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Melbourne
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Internet | 5 days ago |
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Melbourne
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Internet | 9 days ago |
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Melbourne
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Internet | 27 days ago |
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Melbourne
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Internet | 29 days ago |
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Melbourne
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Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Scruff_Around_the_Edges (@Scruff_Edges) reported from Melbourne, VictoriaWtf is a try guy and no I won't google it, I don't wanna be embarrassed in front of the Optus Hacker.
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria@cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc
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Adam Gemmell (@raymond3020) reported from Melbourne, Victoria@Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer
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The Barefoot Nurse (@Barefootnurse1) reported from Melbourne, VictoriaWhen Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medibank customers. Why the difference in response? The support from Medibank at this point has been pathetic. #thedrum
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Justin Jones (@justinjonesblog) reported from Melbourne, VictoriaIt’s the “Dear Justin” to “Dear Customer” for me. This really looks like a suss email that is doing Optus zero favours. #OptusHack #OptusDataBreach #Optus
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria@OccupyMyGov Optus is already a pejorative here at Our House “oh no my phone has gone all optus’y” @infinitereality hopefully an actual isP or someone who can deploy a real network can take over once ACCC are done. False “5G” and “internet” ads 🤥 LYINN.
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Richie_Night Owl (@richardmelb05) reported from Melbourne, VictoriaIn 6 months I will have paid off my iPhone, never again will I pay off a mobile phone. I could have bought two android phones for us with the amount of money I gave Optus over the 3 years this September for my iPhone that I’m playing off.
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Juls Torres (@julieptorres21) reported from Melbourne, Victoria@Optus The fault persists for more than 2 hours in the NBN service.
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enespana (@enespana1) reported from Melbourne, Victoria@Asher_Wolf @Bredgens @wheelswordsmith I msg Optus on their help platform - they have automated message saying there is delay in responding. Then they message 15min later repeating question and asking to confirm. Then they close the conversation when I don’t respond within a couple of minutes. Happened 2x already🙄
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Adam Gemmell (@raymond3020) reported from Melbourne, Victoria@optus nbn cable offline. Can’t contact you at all via chat or technical difficulties. #fail #optusfail
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Nathan Larkin (@nlarkin_photo) reported from Melbourne, VictoriaHey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?
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Chris Quirk (@Chrisquirk) reported from Melbourne, Victoria@saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.
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John O’Sullivan 🌻🌻🌻🌻🌻🌻🌻🌻🤔🤔🌏🌈🌈 (@JohnOSullivan36) reported from Melbourne, VictoriaStory 7: Teenager convicted trying to defraud victims of Optus earlier data breach. Story 8 father of 11 gunned down Noble Park. 5 months on murder weapon not found. Story 9: Incorrect reporting that #MidTerms22 start tomorrow. They start in around 2 hrs in NY. Promotion of Biden
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ÄDK (@Jizzlobberz) reported from Melbourne, Victoria@MishStephenson Putting it simply, Optus are paying them a salary to help sell mobile phones.
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*Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, VictoriaHey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.
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Rudi Edsall (@RudiEdsall) reported from Melbourne, VictoriaI may have had all my personal data stolen being an Optus customer, but at least I get one bar of 4G reception in a cafe in Brunswick
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Gerry Atrick (@kapokmeatant) reported from Melbourne, VictoriaSo I left Optus and now I can’t pay my handset balance until I go into arrears, apparently. Called them. Chatted them. Same answer. ****** my personal info, now **** my credit. Never again hey.
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Julie-Anne Adams (@Bunba) reported from Melbourne, Victoria@Optus I'm a 30 year customer!!! I want to resolve things today!! And speak to someone in AUSTRALIA!! Not Philippines
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Snjezana (@Snjezdamajana) reported from Melbourne, Victoria@Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!
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Constantinos Lambrou (@CostaLambrou) reported from Melbourne, Victoria@cokeefe9 @Raf_Epstein @9NewsAUS They can do whatever they want, if I anybody is hacked it’s insurance issue between the bank and Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Eagles. Stats and random. (@EaglestatsNW) reported@WestCoastEagles so Milan derby at Optus. In what part of the oval are they going to situate the rather tiny pitch? And are they erecting seating on a surface that's already having problems?
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Hugh_96 (@Hugh_96) reported@susanmandrews RA seems to be taking quite a unique approach to the women’s rugby program. We have all been through it. Unless it is a significant issue which requires an apology eg Optus/Telstra outages, just put out a holding statement & some spin. RA is lucky not much media interest in rugby
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Fred 🇦🇺 (@Possum2412) reported@tonyward116 @Batman2242 Optus was probably down again.
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Optus Help (@optus_help) reported@Joshdabagger Hi Josho, apologies for any inconvenience this may have caused. Optus is reducing the number of mobile plans across its product range to simplify our systems and processes so we can provide an improved service to customers. If you have any further questions or concerns around this change, please feel free to send us a Direct Message. Aman
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🦉Schtang 🦉🐵🙈🙉🙊 (@Schtang) reported@james00000001 Interesting to see if they were Optus phones that didn’t receive the message - wouldn’t be surprised Optus is so ****
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Amber | Uber The Yurr (@Uberstooks) reportedImagine cancelling a family plan & replacing it with another service, funnily enough which costs more. Customers needs aren’t changing, your greed is. @Optus, this is appalling & just outright greedy. I will be taking my business elsewhere, along with future required services.
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tonyOnOn (@tonyward116) reported@Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?
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Suey (@sueytweets) reported@Candour100 @blu_boys @Optus I can confirm this is great! I use it for personal & work I only pay $300 a year upfront per plan so it works out at $25 a month & I never run out of data or calls
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Lister (@exRSaddict) reported@IanBatchelor11 @australian i worked for origin this exact issue was raised as an issue my manager ( who was at Optus when they had the databreach) said it wasn't an issue
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Richie_Night Owl (@richardmelb05) reported@Optus It could take a couple of days for the problem to be fixed