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Optus outages and service status in Melbourne, Victoria

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 5, 12:47 PM GMT+10.
  • 70% Internet (70%)
  • 30% Phone (30%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3144 , 3101 , 3123 , 3067 , 3181 and 3083 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 5 days ago
Melbourne Phone 6 days ago
Melbourne Phone 12 days ago
Melbourne Internet 24 days ago
Melbourne Internet 26 days ago
Melbourne Internet 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • Troiboi
    troiboi 🤨 (@Troiboi) reported from Melbourne, Victoria

    @Optus You’ve had numerous DM’s from me. And phone calls and live chats. A case manager is assigned. This is a bigger issue tho. And you guys need to recognise this.

  • CooperCodes
    Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, Victoria

    @Amata_georgeii @Optus The number isn’t so much of an issue, it’s the rest of the information that got leaked. I’m changing because this is the second security breach they’ve had and this one is exceptionally bad.

  • tmwwthere
    Andrew Watson (@tmwwthere) reported from Melbourne, Victoria

    10am yesterday @Optus told me over the phone that my info wasn’t caught up in the breach. By the end of the day I received an email saying my info has been breached. No way of trusting #optus - haven’t been a customer of theirs since 2018. @SlaterGordon bring on the class action

  • Stanleysmum1
    Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria

    @Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?

  • EFCRebuild
    Essendon FC - The Rebuild (@EFCRebuild) reported from Melbourne, Victoria

    @timrosen35 @Optus I disagree. Optus Mobile customer service is better than @VodafoneAU customer service 👍

  • karan_white_
    Karan White 🌱 (@karan_white_) reported from Melbourne, Victoria

    @mjrowland68 @BreakfastNews I'm an @Optus customer, but not for much longer. Haven't had any additional comms beyond the initial email.

  • Chrisquirk
    Chris Quirk (@Chrisquirk) reported from Melbourne, Victoria

    @saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported from Melbourne, Victoria

    In 6 months I will have paid off my iPhone, never again will I pay off a mobile phone. I could have bought two android phones for us with the amount of money I gave Optus over the 3 years this September for my iPhone that I’m playing off.

  • bazhousecat
    Baz (@bazhousecat) reported from Melbourne, Victoria

    If we’ve learnt anything from the Optus debacle, it’s that you should never hire Gladys Berejiklian for anything.

  • mikjcal
    Mick (@mikjcal) reported from Melbourne, Victoria

    @nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.

  • mikjcal
    Mick (@mikjcal) reported from Melbourne, Victoria

    Watching the news I was reminded how in May I was on a road trip through country Victoria. I was given **** cause my phone didn’t have signal, and I had to beg to hotspot for a bit. “Just go with Optus” one said - well, I’m glad I ignored that advice and stayed with Vodafone🤭

  • morrisd3_dm
    Morabeets 🇺🇦 (@morrisd3_dm) reported from Melbourne, Victoria

    @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

  • sbmcd
    Stephen McDonald (@sbmcd) reported from Melbourne, Victoria

    @Optus #OptusDataBreach so my partner who was a customer with you in 2016 has been notified about the data breach, but I was a customer up to a year ago and still can’t find out if my data has been compromised.

  • raymond3020
    Adam Gemmell (@raymond3020) reported from Melbourne, Victoria

    @Optus tried to use your chat. Won’t let me log in or change my password #fail #optusfail #needanewprovider

  • mflbg
    Michael (@mflbg) reported from Melbourne, Victoria

    @DrKate_Miller @emmaandollie @Optus I’m an ex customer from 2 years ago and my data was in the hack. What should I ask for as compensation?

  • jonathonnunan
    Jonathon Nunan (@jonathonnunan) reported from Melbourne, Victoria

    @nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?

  • NiaDrakaine
    𝑵𝒊𝒂 💜 Art Commissions are OPEN (@NiaDrakaine) reported from Melbourne, Victoria

    Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.

  • ShigeruKugimiya
    Shigeru (Shiggy) Kugimiya (釘宮 滋) (@ShigeruKugimiya) reported from Melbourne, Victoria

    @Optus I have issues with mobile network not connecting to the network in South Eastern Melbourne 3196. Is anyone having same issues?

  • suessaints
    Susanna (@suessaints) reported from Melbourne, Victoria

    @vicroads please change your rules re licence replacement. Optus customers should not have to wait for a fraud to occur to be allowed to change their driver’s licences! It’s bad enough to have the data breach. @DanielAndrewsMP @Optus 1/2

  • Snjezdamajana
    Snjezana (@Snjezdamajana) reported from Melbourne, Victoria

    @Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • lozza929406
    Lozza! 💙💛🦅 (@lozza929406) reported

    @DylanMcEvoy Is that at optus? WTF

  • Optus
    Optus (@Optus) reported

    @BaronPhilbert Sorry if you feel that way, Philip. You can speak with our Retention team either over the phone on → 133 937 Mon - Fri: 8am - 7pm (AEST) Sat: 9am - 6pm (AEST) Sun: 9am - 6pm (AEST) or via the Optus app messaging service to see what we can offer you and assist you further. Kartik

  • benedict303
    🦺 Benedict Harris (@benedict303) reported

    @Optus we were on the phone to OPTUS for THREE HOURS to some operator in India, we just wanted to move to a faster NBN plan, and they could not migrate our old account over. NIGHTMARE and Optus are outsourcing their support to useless people in India

  • whateveryeahnah
    Icanhaveaopinion (@whateveryeahnah) reported

    @Optus @Telstra @AlboMP ******* peace of ****, ******* useless ******* telecommunications. ******* piece of **** ******* useless ********* who make decisions on this ******* ****. Little wonder businesses are going out of ******* business and no one wants to ******* invest

  • WanderingFister
    WanderingFist (@WanderingFister) reported

    Think Hermann Göring enjoyed himself at his Nuremberg trial more than I currently am at Optus. Awful awful game. Both sides utterly shite .

  • SpiderStrange_
    Fenix (@SpiderStrange_) reported

    @87off41 @JadShreyLuv you have never seen him playing in optus and mcg, right? that's not my fault.

  • harleywattsconn
    harleyw (@harleywattsconn) reported

    @CraigTong__ @wayne_kag @AlboMP You ever tried to cancel Optus Sport, BigPond Broadband or Foxtel?

  • Garycopela0
    Patriot princess 777 (@Garycopela0) reported

    💥BREAKING NEWS: Let's talk about Optus and the 'outage'!💥 There has been a lot of speculation and questioning over the suspicious Optus outage. This explosive video exposes what is really going on and shows with evidence its links to the corruption in the Australian Government

  • MissIgraine
    Miss Igraine (@MissIgraine) reported

    I really rate my experience working for a serviced office, what feels like a lifetime ago. I was a senior EA promoted to a virtual office manager. We had to learn some fundamental IT troubleshooting as we were our own ISP (using the Optus network).

  • SydneyCityTV
    SydneyCityTV (@SydneyCityTV) reported

    @gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.