Optus outages and service status in Melbourne, Victoria
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 18, 9:50 AM GMT+10.
- Internet (50%)
- Wi-fi (25%)
- Phone (25%)
The latest reports from users having issues in Melbourne come from postal codes 3040 , 3207 , 3023 and 3166 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
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Phone | 1 day ago |
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Melbourne
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Wi-fi | 8 days ago |
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Melbourne
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Internet | 20 days ago |
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Melbourne
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Internet | 25 days ago |
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Melbourne
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Phone | 1 month ago |
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Melbourne
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Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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The Barefoot Nurse (@Barefootnurse1) reported from Melbourne, VictoriaWhen Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medicare customers, why the difference in response? The support from Medicare at this point has been pathetic. #thedrum
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Nathan Larkin (@nlarkin_photo) reported from Melbourne, VictoriaHey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?
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Shigeru (Shiggy) Kugimiya (釘宮 滋) (@ShigeruKugimiya) reported from Melbourne, Victoria@Optus I have issues with mobile network not connecting to the network in South Eastern Melbourne 3196. Is anyone having same issues?
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jules hughan (@juleshughan) reported from Melbourne, VictoriaOn the phone with @optus for an hour. We finally discovered that I have been getting charged for two internet services. The line suddenly drops out and I’m still on hold for half an hour. Please help!
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Cooper Everywhere All At Once 🧑🏼💻 (@CooperCodes) reported from Melbourne, VictoriaOptus and Qantas really fighting for that “worst company in Australia” award.
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Alex DC 🥃🤌🏼🎶⚽️⛳️ (@alexdc_24) reported from Melbourne, Victoria@maxii30 @Optus @SwoopLuke Found it to be terrible on the Craigieburn line. Specifically around Essendon
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Justin Jones (@justinjonesblog) reported from Melbourne, VictoriaIt’s the “Dear Justin” to “Dear Customer” for me. This really looks like a suss email that is doing Optus zero favours. #OptusHack #OptusDataBreach #Optus
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ANDERSON & SONS ©️ (@Anderson_Neath) reported from Melbourne, VictoriaOPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics 📑 #AS #ato
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Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria@Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?
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Glenn Hampson (@GlennHampson) reported from Melbourne, VictoriaI take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours
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Daniel Bowen (@danielbowen) reported from Melbourne, VictoriaI was an Optus broadband customer until 2019. No contact from them yet. Wondering if I’m safe or not.
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HelloSammyG (@HelloSammyG) reported from Melbourne, Victoria@charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?
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Stephen McDonald (@sbmcd) reported from Melbourne, Victoria@Optus #OptusDataBreach so my partner who was a customer with you in 2016 has been notified about the data breach, but I was a customer up to a year ago and still can’t find out if my data has been compromised.
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*Cindy N* 🤔✨ (@cindyn) reported from Melbourne, VictoriaAnyone use Belong mobile? Any good? I’m with Optus but they’re giving me the shits - I can’t use my phone at home to make calls coz they’ve been ‘upgrading the network’ since mid-Dec! And I work from home 3 days a week. Paying $50/month for SFA service…
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Tejashree Kangutkar (@DrTejashreeK) reported from Melbourne, VictoriaAnybody experiencing issues with @optus network? Signal interruptions are regular and ongoing. I often get dropped out of important meetings and seminars because of network issues. This is beyond annoyance #Optus
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria@cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc
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JK (@jk9370226590) reported from Melbourne, Victoria@Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?
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ANDERSON & SONS ©️ (@Anderson_Neath) reported from Melbourne, VictoriaOPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics #AS 📑 #ato 🎩
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria@Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, VictoriaYo @amaysimAU your #eSIM still infects. my phone with @Optus “”””network”” refund me now if you charge me for another month then will have a problem a big problem
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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West Ham Fans Australia (@WHUdownunder) reported@villaminium They were absolutely fleecing us towards the end of that spill though… Had a mate who worked at Optus and he said there was hundreds of British customers who were only with them for the football package. Seemed an insanely stupid deal to let go of imo
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Dave Jones (@eevblog) reportedI'm currently running a backup SIM in my phone. The number has never been put online, anywhere. And yet I got two spam calls today. That ain't a bot dialing random numbers. The number was recently transferred from Optus to Dodo. My number leaked out somewhere, how?
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Wayne Reardon (@WayneReardon) reported@hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.
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Samuel Nam (@thesamuelnam) reported@FTank Ok . I'm with Optus, but it's Amysim.. you reckon that might be the problem? I'll switch it to Optus if it means I can keep using it.
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Max Thum (@maxxthum) reportedAlso, fix your inferior network @Optus. But knowing them, blame the end user. One whole hour and no connection.
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PaulieC (@pauliec80859931) reportedHutchy reckons Freo is a bigger club than C'wood at the moment. Freo are playing great footy & deserve to be flag favourites. However, even if Optus Stadium had a similar capacity to the MCG, I doubt they would be attracting crowds of 80,000 plus on a regular basis. Financially, the pies are all over them. I would also argue that WCE are the No.1 WA team by a stretch (4 flags, tainted or otherwise) despite 4-5 poor years.
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Warren (@Wazzels5) reported@Optus Forget about it I’m looking at other options and going to leave Optus. Poor form by your business.
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Meg (@MeggaDons) reportedThe Eagles are the most confusing team in the comp.. hardly win a game, different team playing at Optus but they lose to Richmond there of all teams.. and now beating up on the Giants. Da **** #AFLEaglesGiants
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Sreyansh Gandhi (@GandhiSreyansh) reported@Optus I have ported my number to Optus yesterday. Since I have ported in, I am not able to make calls to networks apart from Optus. It’s been two days since I raised the issue but it has not even been resolved. Please help me resolve it asap
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Andrew Carter (@AussiePunter32) reported@7AFL $3b **** right off with that bullshit it’s a ******* ground improvement not a ******* weapon system, someone is pocketing a fortune. The total cost of Optus Stadium, the train station & the surrounding precinct was $1.6 billion which included extensive ground reclamation🤬