Optus outages and service status in Melbourne, Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and Phone.
- Wi-fi (38%)
- Internet (25%)
- Phone (25%)
- Total Blackout (13%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3205 , 3054 , 3182 , 3008 , 3040 and 3207 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Optus
Optus is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 7 days ago |
|
Melbourne
|
Phone | 13 days ago |
|
Melbourne
|
Total Blackout | 13 days ago |
|
Melbourne
|
Wi-fi | 13 days ago |
|
Melbourne
|
Wi-fi | 15 days ago |
|
Melbourne
|
Internet | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Julie-Anne Adams (@Bunba) reported from Melbourne, Victoria@Optus quick and great service by Seyma at Bourke Street Mall Optus shop. 110% customer service
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Morabeets πΊπ¦ (@morrisd3_dm) reported from Melbourne, Victoria@DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.
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Shiraj Sen (@shiraj_sen) reported from Melbourne, VictoriaHey @Optus having internet issues and tried calling you guys but your technical support department is closed? What the? Can you please get back to me asap so I can have my internet back? #optusfail
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Nathan Larkin (@nlarkin_photo) reported from Melbourne, VictoriaHey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?
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Lady Doomond π» (@madame_diamond) reported from Melbourne, VictoriaOptus keeps telling me my bill is late and Iβm like βoh, now you have no problem contacting me urgentlyβ!? π€¨ππ
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ANDERSON & SONS Β©οΈ (@Anderson_Neath) reported from Melbourne, VictoriaOPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! β Back to basics π #AS #ato
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Bo Reidler (@2020digging) reported from Melbourne, Victoria@abcnews Patterson reckons companies make errors? This is unadulterated negligence. @Optus has failed in their *legal* responsibility to keep their customersβ data safe. APP11. Penny pinching on security while dishing it out for incompetent executives is a recipe for disaster.
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Julie-Anne Adams (@Bunba) reported from Melbourne, Victoria@Optus I'm a 30 year customer!!! I want to resolve things today!! And speak to someone in AUSTRALIA!! Not Philippines
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Juls Torres (@julieptorres21) reported from Melbourne, Victoria@Optus The fault persists for more than 2 hours in the NBN service.
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James + (@mrjamesmoore) reported from Melbourne, Victoria@Optus just got the email RE $4 price increase. This on top of the @OptusSport increase is not acceptable. How do I cancel my account?
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Scouse Helen(Helen Drinoczky) ββββββ (@scousehelen) reported from Melbourne, Victoria@NickAnsell @rebekkarnold Optus now show less competitions, now charges more and still we get terrible streaming issues when trying to watch live games in the middle of the night.
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Glenn Hampson (@GlennHampson) reported from Melbourne, VictoriaI take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours
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troiboi π€¨ (@Troiboi) reported from Melbourne, VictoriaWhy is the @Optus tech support service getting worse?
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John Ryan (@sitegeister) reported from Melbourne, VictoriaWhy should Optus pay fines? If youβre a customer, maybe retrospectively pay higher bills and ask for assurances and guarantee.They just did what any shareholder-driven multinational is actually tasked with doing.
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Felicity Waters (@marbledspout) reported from Melbourne, VictoriaShall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?
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Baz (@bazhousecat) reported from Melbourne, VictoriaIf weβve learnt anything from the Optus debacle, itβs that you should never hire Gladys Berejiklian for anything.
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Adam Jobbins (@ajobbins) reported from Melbourne, Victoria@seemsforever Yeah, I've been the information risk owner of large, externally facing systems like this and it's the nightmare situation. But reading how the hack was done, it's crazy that Optus didn't know about this vulnerability, or if they did and didn't fix it....π¬
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troiboi π€¨ (@Troiboi) reported from Melbourne, VictoriaAnyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax
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Danie Petzer (@petzer_danie) reported from Melbourne, Victoria@Optus you would think after the recent security hack, Optus would up their game and look after their customers so they dont go to another provider. Worst customer service ever by far.
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ππππππ.πππππ @π ππππππππ.π°πΌπΊ (@stirlospace) reported from Melbourne, VictoriaLol is @telstra down or just π© also if you thought @Optus was bad Now I know why my uncles phone always is broken donβt ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dim Sim (@BiripiGuri) reported@JohnTheMaestro @Telstra No service australia wideThey are the qantas of communications in Aus. They own all infrastucture and lines, they just rent them out to Optus and other providers. Ive been telstra for 25 years, this is largest ive expereinced in that 25 years, not too bad.
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Rayyan Ahmed (@ruhejanaa) reported@Teh_Jkr @Optus @Optus I have 5 services with Optus and have been a customer for 12 years. My NBN internet has been really poor, yet Iβm charged full price with no real offer. As soon as I get time from my busy life, Iβll be switching all my services.
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Supergoy (@itsgoyimtime) reported@BoxnDiceExp How the hell does VLine not have a redundancy with Optus or another network in this scenario... seriously what morons do they have working there?
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John Harrison π¦πΊ π¦ (@JH_Otway_Ranges) reported@FranMooMoo I wonder if his satellites can be used for mobile phone network? Mobile phone calls and text messages don't use much bandwidth unlike the internet, if he were to somehow make phones and they worked everywhere even in the desert Telstra Vodaphone, and Optus would go bust
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MaxGains Crypto (@MaxGainsCrypto) reported@FranMooMoo I would join, Optus had 30 yrs with them but still treated like crap
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Casey McGregor (@CaseyMcGregorAu) reportedSo we have another outage impacting 000 calls in Australia, this time by Telstra. This has already happened with Optus twice if I recall. Enough is enough. Renationalise Telstra and Optus, and give them all the funding needed to maintain, develop and expand our telecommunications infrastructure across Australia in the interests of the people rather than private and foreign shareholders. #auspol
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FreoLouβπ€π«βοΈ (@FreoLou) reportedBetter get my pre game post out before Optus is full and the network fails to load. Tonight is a test @freodockers . You have studied for it. You have prepared. Now it is time get out there and ace the exam. Harness the nerves and kick between the two big sticks #foreverfreo
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thomas (@_pathfindertom_) reported@GenVavancee Given the time the outage happened it probably was some form of maintenance and a routing error happened. They happen all the time but much like Optus this was a big one.
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Hipstergeddon (@hipstergeddon) reportedTelstra is Down. Had to switch to the backup Optus sim. Yuk.
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t β‘ (@jopperatenzos) reported@Teh_Jkr @Optus happened to me so I changed to Boost who are cheaper. theyβre on the Telstra network too!