Optus outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	1 day ago
Melbourne	Wi-fi	8 days ago
Melbourne	Internet	20 days ago
Melbourne	Internet	25 days ago
Melbourne	Phone	1 month ago
Melbourne	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Aussiebluemoon PAXed Out (@aussiebluemoon) reported 4 minutes ago from Melbourne, Victoria

  @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

• 
  Michael Carmody (@EmJaeCaer) reported 8 minutes ago from Melbourne, Victoria

  @riskybusiness Just in time for the Optus breach to be released. We need to end your reign of terror Patrick, our incident responders can only take so much.

• 
  Shane Bryan (@ShaneBryan_IT) reported 8 minutes ago from Melbourne, Victoria

  I think better wording is needed for the #optus incident. My understanding is that it wasn’t a hack, it wasn’t a breach, nor an attack & that the data was leaked through incompetence. I’m still reading articles about it mentioning terms such as “firewall” in ways implying a hack.

• 
  The Barefoot Nurse (@Barefootnurse1) reported 9 minutes ago from Melbourne, Victoria

  When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medicare customers, why the difference in response? The support from Medicare at this point has been pathetic. #thedrum

• 
  ANDERSON & SONS ©️ (@Anderson_Neath) reported 19 minutes ago from Melbourne, Victoria

  OPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics 📑 #AS #ato

• 
  Brian Humphries (@rocky1622) reported 25 minutes ago from Melbourne, Victoria

  @lynlinking @WgarNews L am glad not Optus customer

• 
  ANDERSON & SONS ©️ (@Anderson_Neath) reported 29 minutes ago from Melbourne, Victoria

  OPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics 📑 #AS #ato 🎩

• 
  Alex DC 🥃🤌🏼🎶⚽️⛳️ (@alexdc_24) reported 29 minutes ago from Melbourne, Victoria

  @maxii30 @Optus @SwoopLuke Found it to be terrible on the Craigieburn line. Specifically around Essendon

• 
  ANDERSON & SONS ©️ (@Anderson_Neath) reported 33 minutes ago from Melbourne, Victoria

  OPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics #AS 📑 #ato 🎩

• 
  Juls Torres (@julieptorres21) reported 33 minutes ago from Melbourne, Victoria

  @Optus The fault persists for more than 2 hours in the NBN service.

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported 39 minutes ago from Melbourne, Victoria

  Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported 43 minutes ago from Melbourne, Victoria

  Yo @amaysimAU your #eSIM still infects. my phone with @Optus “”””network”” refund me now if you charge me for another month then will have a problem a big problem

• 
  *Cindy N* 🤔✨ (@cindyn) reported 43 minutes ago from Melbourne, Victoria

  Anyone use Belong mobile? Any good? I’m with Optus but they’re giving me the shits - I can’t use my phone at home to make calls coz they’ve been ‘upgrading the network’ since mid-Dec! And I work from home 3 days a week. Paying $50/month for SFA service…

• 
  Karan White 🌱 (@karan_white_) reported 46 minutes ago from Melbourne, Victoria

  @mjrowland68 @BreakfastNews I'm an @Optus customer, but not for much longer. Haven't had any additional comms beyond the initial email.

• 
  Shiraj Sen (@shiraj_sen) reported 47 minutes ago from Melbourne, Victoria

  Hey @Optus having internet issues and tried calling you guys but your technical support department is closed? What the? Can you please get back to me asap so I can have my internet back? #optusfail

• 
  Julie-Anne Adams (@Bunba) reported 47 minutes ago from Melbourne, Victoria

  @Optus quick and great service by Seyma at Bourke Street Mall Optus shop. 110% customer service

• 
  Andrew Watson (@tmwwthere) reported 48 minutes ago from Melbourne, Victoria

  10am yesterday @Optus told me over the phone that my info wasn’t caught up in the breach. By the end of the day I received an email saying my info has been breached. No way of trusting #optus - haven’t been a customer of theirs since 2018. @SlaterGordon bring on the class action

• 
  Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported 52 minutes ago from Melbourne, Victoria

  @ChloefromC @JonesHowdareyou Optus had problems before Gladys...

• 
  Chris Quirk (@Chrisquirk) reported 52 minutes ago from Melbourne, Victoria

  @saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.

• 
  Glenn Hampson (@GlennHampson) reported 55 minutes ago from Melbourne, Victoria

  I take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven (@stevenb1986) reported 6 minutes ago

  @Rory_Flanagan We absolutely have trash stadiums Mcg, Optus and accor are all poor for rectangle sports. Allianz, Suncorp and marvel are better but don't fit the standard for later games.

• 
  Rayyan Ahmed (@ruhejanaa) reported 6 minutes ago

  @Teh_Jkr @Optus @Optus I have 5 services with Optus and have been a customer for 12 years. My NBN internet has been really poor, yet I’m charged full price with no real offer. As soon as I get time from my busy life, I’ll be switching all my services.

• 
  Nora B (@nora_batty_) reported 10 minutes ago

  @Rusken__ @Teh_Jkr @Optus Thanks, I’m with Optus with a fully laid phone and it just sucks. I’ve tried switching to amaysim, but it’s not working. Will look at Belong.

• 
  Optus (@Optus) reported 10 minutes ago

  @ruhejanaa Hi Rayyan, sorry to hear about your Optus NBN internet and mobile connection issue. Please send us a direct message with the details of the issue, along with your full address so that we can investigate and assist you further. Kartik

• 
  The Darklord (@TheDarklord76) reported 11 minutes ago

  @nachovonbaron @Optus Holy crap what? 🤯

• 
  The Waalitj Nest 🦅 (@reidallaboutit9) reported 12 minutes ago

  @sittingwanderer At least the stupid sun in their eyes won’t be around for long during this time of day. Should’ve put a roof on Optus

• 
  Gingered Ale (@KerriHoff) reported 14 minutes ago

  @Teh_Jkr @Optus Go to Spintel … same network for $22 a mth which they reduce to $14 for 6 mths for new customers

• 
  Dave Jones (@eevblog) reported 22 minutes ago

  I'm currently running a backup SIM in my phone. The number has never been put online, anywhere. And yet I got two spam calls today. That ain't a bot dialing random numbers. The number was recently transferred from Optus to Dodo. My number leaked out somewhere, how?

• 
  Michael Ellis (@michaelje) reported 25 minutes ago

  @Teh_Jkr @Optus The more data is irrelevant. You cost more to service, they have to put prices up

• 
  J (@jcotteri) reported 25 minutes ago

  @SSendybez8 @MelbourneBlokee Exactly this. WTF. It’s worse than Stan/Optus