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Optus

Optus outages and service status in Tamborine Mountain, Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Tamborine Mountain, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Tamborine Mountain, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tamborine Mountain, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 3: Problems at Optus

Optus is having issues since 09:40 PM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Optus Issues Reports Near Tamborine Mountain, Queensland

Latest outage, problems and issue reports in Tamborine Mountain and nearby locations:

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Tamborine Mountain, Queensland

    Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • glitchsun_
    glitch_sun (@glitchsun_) reported

    Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

  • PeterJColbert
    Peter Colbert (@PeterJColbert) reported

    @optus_help Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging him. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.

  • optus_help
    Optus Help (@optus_help) reported

    @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

  • VivienneWriter
    Vivienne Pearson (@VivienneWriter) reported

    @Teh_Jkr @Optus I’m paying triple and I hardly use any data. I complained until I got a bill reduction but next week it will be bye bye Optus for me, despite being a customer for decades👋

  • doingwritebyme
    leon (not kin) (@doingwritebyme) reported

    Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

  • GrantL1971
    Grant (@GrantL1971) reported

    @DeanRosario Maybe at a pinch for a 32 team tournament. Not sure now. Plus the MCG, Marvel, Optus, SCG and the Adelaide oval are the wrong shape. Get the argument on the weather but really only totally sucks that time of year in Melbourne. I know a SWEDE who complained about Vic winter.

  • thecattery
    Ben 🇺🇦🇦🇺🚴 (@thecattery) reported

    @_colourmeamused Ahh ****, likewise I bought or rather upgraded from me $10/ month Optus Sport version of Stan just for this

  • MrGenXGuy
    ChillPilled (@MrGenXGuy) reported

    @Optus @nachovonbaron I need help. Due to a series of crazy events my foot is stuck in the toilet. What do I do?

  • jopperatenzos
    t ♡ (@jopperatenzos) reported

    @Teh_Jkr @Optus happened to me so I changed to Boost who are cheaper. they’re on the Telstra network too!

  • arnavsharma
    Arnav Sharma 🇦🇺 (@arnavsharma) reported

    Optus privacy breach hits 51k White Pages cases; architecture takeaway: enforce zero-trust, data minimisation, and robust access controls to reduce blast radius. Align incident response with ACSC guidance and SOCI Act obligations. #auscyber