Optus Outage in Boat Harbour, Tweed, State of New South Wales

@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

@Optus Don’t do it, it’s rubbish and the service is appalling.

@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

**** is wrong with optus ko ******* service smh

My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

Having a good 4G 4 level optus signal nerang today this morning 9am

@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed

@Optus You CANNOT actually address this. All you are going to do is send me the email I've already had sent so very many times over so very many years. This does NOT address the cause of the problem. Apparently nothing addresses the cause of the problem.

@nviolets49 @normboy562 @RonniSalt Gladys is at Optus and a friend who is with them has had huge problems with them while overseas ....He will be dispensing with them when he's back.

@Optus Oh for crying out loud. I've already DONE THIS. And you keep reversing it. Randomly. Roughly once or twice a year. This is an Optus problem. Not a me problem.

@Optus Hey Optus, seems I was finally connected to someone to ‘help’ overnight, but in the meantime my issue had resolved. However today on 2 occasions I had agents connected that haven’t responded to further requests. You have a systematic customer service issue and I’m porting!

@FStempien @CamReddin Still amazes me how Optus would risk hiring someone with a potential corruption finding against them outstanding Will become a case study in poor corporate governance

Congratulations @Optus . After taking YEARS and so very many requests you updated my email address. And now my email address is not verified. Awesome. It's been my email address for over a decade. If you want to get paid, fix it.

@maxrushden @StanSportFC Premier League on @OptusSport costs nothing as an Optus NBN customer. Stan want an extra $10 on top of $20 I already pay to watch Ronaldo step-over clips?

@Optus I don’t know what sort of “experiment” you are running down there at the towers, this is so frustrating since you guys are the only provider I can get internet from. At least give us an explanation, or a fixed ETA of your so called “planned work”

@Telstra I have no ph.service after the 3g was turned off I do with Optus

@Optus My landline is not working - permanently engaged - is there an outage in Zillmere,Qld