Optus outages and service status in Boat Harbour, New South Wales

Problems in the last 24 hours in Boat Harbour, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Boat Harbour, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Boat Harbour, New South Wales

Latest outage, problems and issue reports in Boat Harbour and nearby locations:

• 
  Bat’s (@Qldstew) reported 9 minutes ago from Tweed Heads, New South Wales

  @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Beckhouse (@AntoBeck) reported 5 minutes ago

  Data Security seems to be a major problem in Australia. How about I just hand my data over publicly and be done with it? @Optus @originenergy #DataSecurity

• 
  Eryn (@payneerynn) reported 6 minutes ago

  For two days now i have had: connected for two minutes to internet, not connected for two minutes drama with optus, anyone else having the same issues.

• 
  Jamie (@jamieeedward) reported 6 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

• 
  Soundwave | Streamer (@ItsSoundwaveTTV) reported 7 minutes ago

  @Optus Fix your NBN you ******* suck dude

• 
  Paddy (@Dabatsau) reported 12 minutes ago

  @cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.

• 
  Geoff (@GeoffPAus) reported 13 minutes ago

  Why does @Optus now require a direct debit to be setup if you want to change your internet plan? I have had post paid plans with Optus for years and never an issue but now have been told it is the only way😡

• 
  Aussie born/raised. DumpsterFire can burn in H (@CialusS) reported 14 minutes ago

  @Optus Cut off from 3 customer service reps after ID forms DONT load and never do on multiple browsers even after clearing cache and deleting cookies. Your system sucks for online users and needs a severe overhaul. Previously able to receive a text to verify ID no longer existent

• 
  Humanitarianella (@BecauseImElle) reported 16 minutes ago

  Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 21 minutes ago

  @MichaelRuyg i had to get starlink service for power outages to maintain some ability to contact emergency services if needed. i have backup power. mad not to in a bushfire and flood prone area, sadly nbn co, optus, vodafone and telstra are clearly incompetent.

• 
  tahlia (@endearinglwt) reported 25 minutes ago

  why ******** did optus charge my phone bill TWICE