Optus

Optus Outage Report in Boat Harbour, Tweed, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Boat Harbour, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Boat Harbour and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Boat Harbour, Tweed, State of New South Wales 04/14/2024 08:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Boat Harbour, State of New South Wales

Latest outage, problems and issue reports in Boat Harbour and nearby locations:

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • missiapa missiapa (@missiapa) reported from Gold Coast, State of Queensland

    @Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

  • madamcyn cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • karenandrewsmp Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, State of Queensland

    Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • realfitzy1971 Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KimSkildumReid Kim Skildum-Reid (@KimSkildumReid) reported

    .@Optus appears to have just given up on customer service. The data breach jarred my complacency with them. They haven't been good for years, but trying to deal with them over it has been a nightmare. This time next week, I'll be with someone else. #GoodRiddance #OptusFail

  • JonInQLD Jon (@JonInQLD) reported

    @HerRoyalCrypto @Optus I’m cancelling my order it’s just been complete lack of communication from Optus to explain the reason for the delay, even lodging a complaint has had zero communication because they won’t respond for 5-10 working days.

  • BecInChina 🇺🇦🌻 Rebecca May 🌻🇺🇦 (@BecInChina) reported

    @couriermail Yep, got mine yesterday, lined up before 7.30 this morning at my local office. Staff were very understanding, friendly & organised despite all the trouble. I hope Optus is paying for the extra work put on Main Roads & not the tax payer!!

  • JonInQLD Jon (@JonInQLD) reported

    @Optus I’ve sent a DM but all I need to know is what number do I call to cancel my order

  • AdelinaBasile Adelina Basile (@AdelinaBasile) reported

    So tired of paying monthly for crap internet. 5 years of useless Telstra NBN TTN which didn't work because copper wires degraded. Now, Optus wireless can't even stream IView. Scared to lock in to anything else, or too expensive

  • SofieDoubleu Sofie OfCoffee (@SofieDoubleu) reported

    Finally received the email from Optus that my drivers license is compromised. Brilliant *slow claps in a simmering rage*

  • polycon45 Polycon45 (@polycon45) reported

    @couriermail Optus is really in trouble with this....I'm sure some of the big law firms are working on compensation packages with very large class action cases!

  • _Dans_World Dan The Man (@_Dans_World) reported

    @_benny4 Poor Optus. I know a few people who have left them, except my partner… 🙄 #ToHardBasket lol

  • Mondyboy Ian Mond (@Mondyboy) reported

    So… @Optus … and news on the Number Share outage? An ETA maybe?

  • Michael46286155 Michael McDougall (@Michael46286155) reported

    @TjornSibma @MarkMcGowanMP @Optus Optus sucks but not as much as this tweet.