Optus Outage Report in Boat Harbour, Tweed, State of New South Wales

@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

Having a good 4G 4 level optus signal nerang today this morning 9am

@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed

@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

@Optus Don’t do it, it’s rubbish and the service is appalling.

“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

**** is wrong with optus ko ******* service smh

@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

@MaggieMAB @adamliaw @JRWeaver55 But they won't. They won't do jack **** until they get data from Optus that verifies who is affected. By then it will be too late.

When Labor was in Opposition it was rare to see them as Guests on @abcnews programs, now that Labor is the Govt @abcnews regularly has a #LNP MOP in lieu of a Govt MOP to discuss Govt issues, eg. James Patterson who is not academically qualified, discussing the Optus data breach.

@YouCanCountOnMB No one seems to know if their info has actually been compromised, because optus are moving too slow

@DrJoDale @MaplesonF @Optus Horrible.

@smh @Optus are only giving credit to existing customers to replace their license if they give Optus their new licence numbers. 1) they’ve proven they can’t keep them safe and 2) I’m an ex customer so what good is credit to me?!

@abcnews why should we pay for Optus horrendous breach, government is not responsible Linda whatsyrface on afternoon briefing, private enterprise not public, we have to pay for the service. Optus should be sued by 10mill people

@dcash781 @Breezybaby1811 @noplaceforsheep I was last a customer 10 years ago. So they are lying when they say only a few years. I was shocked to receive the email as I didn’t think I would have been affected. I would not believe a word Optus officials are saying.

@ServiceNSW so went down today to get my licence number changed after being told by @Optus that I'd been affected by their data breach, only to be told they couldn't do it and to call a 1800 number instead. Seriously?!! What the hell!!!

Today I have applied for a new Victorian driver's licence. In the past I have been an optus customer so I don't believe that not more of us are affected.

Optus lobbied for & received a relaxation of certain requirements for stress-testing its cyber defences under a 2021 reform to major service providers after arguing they were commercially onerous. Paul Fletcher was Minister of Communications. Fletcher worked for Optus 2000-2008