Optus

Optus Outage Report in Boat Harbour, Tweed, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Boat Harbour, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Boat Harbour and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Boat Harbour, Tweed, State of New South Wales 11/18/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Boat Harbour, State of New South Wales

Latest outage, problems and issue reports in Boat Harbour and nearby locations:

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • karenandrewsmp Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, State of Queensland

    Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

  • realfitzy1971 Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • missiapa missiapa (@missiapa) reported from Gold Coast, State of Queensland

    @Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • madamcyn cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • paytes11 Dan (@paytes11) reported

    @Optus the amount of effort it takes for you to investigate an outage affecting an area is a joke. I will be engaging with the ombudsman as this seems to be the only way to get results #optusoutage

  • sittingwanderer Candice (@sittingwanderer) reported

    @jameseroyce @SwoopLuke Uh huh!! Brisbane still never played WC at Optus 🙄. Tbh though I think our fixture is OK. No Tassie / NT / Ballarat. NSW once. End the season with a graveyard game ✅

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported

    @Optus @LesStonehouse How about just getting me a reliable signal. Am unemployed and aren't receiving incoming calls,just a message I missed a call. Also terrible internet for last month.Oh, that's right, already in a contract,so don't care. You're only interested in getting new customers.

  • johnnmoise johnmoisee (@johnnmoise) reported

    @Optus @arose62 Bro there’s nothing you gonna help me with anyways, why even waste my time I suggest you just fix your connection

  • Oracle4005 Oracle4005 (@Oracle4005) reported

    @ellymelly @AussieVal10 @Dom_Perrottet Buy from small retailers or overseas online. Never buying from big business Australia EVER again. No David Jones, JB Hi Fi, Harvey Norman, Telstra, Optus, Officeworks, Bunnings etc. They are all ordinary companies in any case where you can get better service and price elsewhere

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Optus to close down hackers

  • connor_pain Evan Mobley Progpaganda Page (@connor_pain) reported

    @Optus Why is your internet connection so bad? Having to use 5G in my own house

  • LeanneStap Leanne Stap (@LeanneStap) reported

    @circleslifeAU Thanks. Optus has now acknowledged there’s an outage- 6 hours after I first noticed it! Says they hope to have it fixed by Tuesday. 😩

  • tazmancblue Paul (@tazmancblue) reported

    @Optus Still not sorted and constant contrasting lies. Service is despicable

  • p_smallcurrency smallcurrency (@p_smallcurrency) reported

    @MichaelWestBiz @Optus I hear ya, talking to someone's almost impossible – I'm 6 weeks and 1 day into reporting an issue! Get it together @Optus #optout