Optus outages and service status in Heddon Greta, New South Wales

Problems in the last 24 hours in Heddon Greta, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Heddon Greta, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Heddon Greta, New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

• 
  @carlagrossetti (@carlagrossetti) reported 5 minutes ago from Maitland, New South Wales

  @Optus Thanks Nard. What causes an outage that only affects webmail?

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 7 minutes ago from Cessnock, New South Wales

  @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 14 minutes ago from Cessnock, New South Wales

  @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

• 
  Julian 🇦🇺 (@JKRLMazur) reported 22 minutes ago from Cessnock, New South Wales

  @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

• 
  Mat and Kita Clarke (@KitaandMat) reported 25 minutes ago from Maitland, New South Wales

  @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raymond McKeown (@RaymondKeown3) reported 4 minutes ago

  @Kate3015 I wonder if when he rushed up to Singapore about fuel if he said anything about what he was going to do to Optus? They will react the Singapore Govt. in 1993 my company began building the Optus Network, I dealt with the team in Singapore, trust me they will payback.

• 
  Optus (@Optus) reported 4 minutes ago

  @BaronPhilbert Sorry if you feel that way, Philip. You can speak with our Retention team either over the phone on → 133 937 Mon - Fri: 8am - 7pm (AEST) Sat: 9am - 6pm (AEST) Sun: 9am - 6pm (AEST) or via the Optus app messaging service to see what we can offer you and assist you further. Kartik

• 
  Wellnesskoenig 👾 (@mogelonmuskmog) reported 7 minutes ago

  So sad I see we was yesterday 1.86 I was -12% my ton I see but was fomo csuse Optus told we have now leave no war more but anyway my plan was to+-0 change it but so hard man im down 8k more than just 3.800 I see

• 
  JoshAtticus (@joshatticus) reported 7 minutes ago

  @itsiclassic Waaaaaay harder, my Galaxy S21+ died after I tried replacing the battery myself, and my carrier Optus made it hell to replace my eSIM, I had to wait in a store for 2 hours, and the store couldn't even do anything so they just let me borrow their store phone to call support 😭

• 
  Mike (@stocksworldbull) reported 7 minutes ago

  @TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.

• 
  josh (@josh51778374543) reported 7 minutes ago

  @Optus hey it's been 8 weeks and you haven't fixed the towers for home internet 5g I have been complaining and you guys say it's being fixed but it's taking forever I can't play video games online my connection drops in and out it's treble fix it Mornington

• 
  Philip Wall (@BaronPhilbert) reported 10 minutes ago

  Recommendations for new NBN service, please? After 25 years, @Optus feels it's more important to reward new customers than existing ones. Anyone had experience with @Aussie_BB or @Kogan ?

• 
  Gavin McKenzie (@gav_mck) reported 13 minutes ago

  @Optus Have you blocked me?I can't DM my complaint, I have lodged it with your customer service team, expect a prompt response

• 
  ARTCvan 🍉 (@ARTCvan) reported 14 minutes ago

  @frokfrdk don't forget Telstra/TPG/Optus might just block it from the network for no reason either... expensive *** paper weight

• 
  WanderingFist (@WanderingFister) reported 15 minutes ago

  @killermattk 4th q at Optus last night Saints fan "COME ON TOMMMM" Me (Freo) . . . YEAH COME ON TOMMMM. Saints fan - You don't have a player called Tom. Me - Yeah I know but there's 50k of us in here and it looks like you need some extra support. Saints fan *Gets up and Leaves*