Optus outages and service status in Heddon Greta, New South Wales

Problems in the last 24 hours in Heddon Greta, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Heddon Greta, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Heddon Greta, New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

• 
  Mat and Kita Clarke (@KitaandMat) reported 13 minutes ago from Maitland, New South Wales

  @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

• 
  Julian 🇦🇺 (@JKRLMazur) reported 32 minutes ago from Cessnock, New South Wales

  @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 39 minutes ago from Cessnock, New South Wales

  @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

• 
  @carlagrossetti (@carlagrossetti) reported 39 minutes ago from Maitland, New South Wales

  @Optus Thanks Nard. What causes an outage that only affects webmail?

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 46 minutes ago from Cessnock, New South Wales

  @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kayla fan of ³³ ⁹³ ( PFP HOW I FEEL OR A HEX 🤭 ) (@ActingLikeThtKk) reported 10 minutes ago

  Somehow made it home in time after a 2.2k walk I don’t care anymore car is **** I don’t think max will score points today watching the start on mute i don’t want to listen to that engine phone is ****** as well and didn’t fully track my walk which is a good excuse to get a new phone before Zandvoort hopefully Optus is nice to me so I can get a phone with more then 128gb of storage 🙏🏼

• 
  Pak 🇦🇺 (@_Whale_fish_) reported 11 minutes ago

  @VoteLewko @Starlink Ah, look, some competition! How terrible. Telstra and Optus will be forced to improve their services. Brrrrr

• 
  Nigel Withers (@MajorBlipvert) reported 11 minutes ago

  @Kate3015 Remember 18 Sept 2025 when Optus had a 000 outage because no one though to make some test calls to ensure the service was working after an upgrade? Doing a test is basic common sense.

• 
  Macro Elephant (@ElephantMacro) reported 14 minutes ago

  Wondering whether the Telstra CEO Vicky Brady will break down and cry when she fronts up to the media about the system outage, just like the Optus CEO Kelly Bayer Rosmarin did, following the system outage in 2022?

• 
  Arthur Barrett (@Ayyyyybeeeee) reported 15 minutes ago

  Here in Australia we’ve got the semi-annual hand wringing over cellular carriers and emergency calls - is it time to ditch SS7 for VoIP/SIP and switch from single operator SIM from Telstra/Optus to multi-operator SIM like SimBase or ThingsMobile?

• 
  Danielle Hitch (@DanielleHitch) reported 16 minutes ago

  Update 2: Helped to log into messaging (good). Now I discover the complaint is filed under 'a credit default' - wtf! Called to review plan and get new phone. I'm back to the person that said 'no' this morning. Would be funny if it wasn't so utterly infuriating...@Optus

• 
  Ancient Tiger (@TigerAncient) reported 16 minutes ago

  @TonyShepherd4 As the shadow minister for emergency communications it is great she tested the system. It was supposed to switch to another network (e.g. Telstra to Optus) in case of an outage of one of them. That didn't occur and she found a fault there. I expect my elected parliamentarians to test the systems they have a portfolio of. By the way, as soon as Teltra asked her not to test it again, she stopped. Good try there, though, but again, you landed well short of common sense.

• 
  Courty (@davo453) reported 16 minutes ago

  @TheCl0wn85 @Telstra I felt like that when i moved from Optus for the same reason. As soon as the contract is up I'll switch back, basically no service ever in my area.

• 
  Thomas Choat (@thomas_choat) reported 20 minutes ago

  @OneNewsAu Optus and Telstra are playing with fire here. Their customer base will become open slather to Starlink’s future plans over time. They’d be better off partnering with a company like AST SpaceMobile if they want to be around for a while.

• 
  🥧 LollyBread (@LollyBread) reported 22 minutes ago

  @OneNewsAu Well he ****** up completely by choosing Optus as his partner - they are just the worst!