Optus outages and service status in Heddon Greta, New South Wales
Service-wide status: Optus
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- Optus generated 0 outage signals in the last 24 hours around Heddon Greta, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Heddon Greta, New South Wales
Optus signals over the past 24 hours, with local activity from Heddon Greta, New South Wales and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
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Optus Issues Reports Near Heddon Greta, New South Wales
Latest outage, problems and issue reports in Heddon Greta and nearby locations:
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🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales@recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.
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Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.
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Mat and Kita Clarke (@KitaandMat) reported from Maitland, New South Wales@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.
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🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales@Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.
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@carlagrossetti (@carlagrossetti) reported from Maitland, New South Wales@Optus Thanks Nard. What causes an outage that only affects webmail?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Vallance (@ross_vallance) reported@blu_boys @Optus If you bank with commonwealth they have a deal with more. It uses the Telstra network, usually 25% off with an already well priced plan.
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Rob (@hkrob) reported@Optus have sent DM with screenshots etc to Optus Help @optus_help
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Mian Ijaz Rabbani (@ijaz2021) reported@opf_pk Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please raise with Jazz to talk with Singtel/Optus to restore Jazz IR in Australia.
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Aussie born/raised. DumpsterFire can burn in H (@CialusS) reported@Optus Cut off from 3 customer service reps after ID forms DONT load and never do on multiple browsers even after clearing cache and deleting cookies. Your system sucks for online users and needs a severe overhaul. Previously able to receive a text to verify ID no longer existent
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Optus (@Optus) reported@jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon
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#ForeverFreo (@BrianJArbuckle) reported@karavas_alex Nah - not playing at the G becomes a bigger myth. Some clubs don’t play at Optus in a season but maybe expected to play a final there. It’s just a mind set, the more it gets talked about, the bigger the issue , we’ll be fine
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Jay C 🟣⚓⚪ (@lolgasem) reported@JordanTHFCFFC Optus stadium is so **** to get to/from
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batgirl3000 (@batgirl3000vol1) reportedif they play another ad AFTER the optus be respectful in the cinema ad plays i get mad as **** THATS THE LAST ONE!!! THEN FHE MOVIE STARTS!!!
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ralph horowitz (@rtralphy) reportedThe same ppl who are praising the Gold Coast Suns for getting Scott Pendlebury were praising them for getting Christian Petracca. Two years ago Touk Miller, Noah Anderson & Matt Rowell led them to a finals win over Fremantle at Optus Cohesion fail 101 x 2?
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GoodFellaBoi ➕ (Майк) 🏴☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported@showcallcrewing @NBN_Australia I ended up using iiNET because the offer a 4G backup, very important for work. And Optus did not help when NBN tech disconnected me, by mistake, as their record were not accurate, so they cut me. For it sorted in 3 days, but no apology from NBN for their error no follow up.
Optus detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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