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Optus

Optus outages and service status in Heddon Greta, New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Heddon Greta, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Heddon Greta, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Heddon Greta, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Optus

Optus is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Optus Issues Reports Near Heddon Greta, New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • KitaandMat
    Mat and Kita Clarke (@KitaandMat) reported from Maitland, New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • carlagrossetti
    @carlagrossetti (@carlagrossetti) reported from Maitland, New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • JKRLMazur
    🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • JKRLMazur
    🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeK64002711
    Joe Kabak (@JoeK64002711) reported

    @Rory_Flanagan The AFL will start the code war to end all code wars if you start talking about the MCG, AO and Optus being out of action for 2 months I say **** em- but they've torpedoed a bid before and they'd try it again. AUS/NZ/IND is our best chance. Should lobby for 2028 as Asia/Pacific

  • doingwritebyme
    leon (not kin) (@doingwritebyme) reported

    Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

  • FreoLou
    FreoLou⚓🤘🛫⚖️ (@FreoLou) reported

    @FreoPope @TheRealDoc4 @freodockers yeah, seeing a lot of complaints about getting in. Glad I stayed home. Regional footy is good and all but it would have been close to a sell out at Optus without the issues.

  • kts350
    Wayno (@kts350) reported

    @optus_help against my better judgement got an optus sim pribs should of saved my money and went elsewhere as the website has been down for hours and wont let me activate it guess i will go buy a vodaphone one in money so i can use my phone.

  • optus_help
    Optus Help (@optus_help) reported

    @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

  • wastethezoe
    ⭑zoe⭑ (@wastethezoe) reported

    never wear the stealth kit at optus again what is this curse

  • AdamWatsonv3mz
    Adam Watson (@AdamWatsonv3mz) reported

    @CrownedChaos_ The Optus is awful

  • MackUrva49408
    Mack Urva (@MackUrva49408) reported

    @VoteLewko @Starlink It's about time for Optus and Telstra to go down the drain. Some of the worst and scammiest Australian companies. They charge you an arm and a leg for something that never works.

  • Borindas_Lament
    Peter Lawson (@Borindas_Lament) reported

    @NBN_Australia Another internet free night because you and Optus won't fix whatever makes our internet drop out regularly. FTTP in 2026 but we'd get better connection in South Sudan.

  • Ma_rk_e
    M_a_r_ke (@Ma_rk_e) reported

    @OneNewsAu optus announced the partnership with starlink on July 12 2023 and telstra announced it on July 3rd 2023, Telstra starlink messaging started June 3 2025 optus? well nothing. "covers blackspots telstra never will" that might make sense if telstra also didn't get starlink messaging