Optus Outage Report in Heddon Greta, Cessnock, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Heddon Greta, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet
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Phone
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Wi-fi
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E-mail
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Total Blackout
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TV
Live Outage Map Near Heddon Greta, Cessnock, State of New South Wales
The most recent Optus outage reports came from the following cities: Newcastle and Maitland Vale.
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Community Discussion
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Optus Issues Reports Near Heddon Greta, State of New South Wales
Latest outage, problems and issue reports in Heddon Greta and nearby locations:
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Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales
@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.
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Greg Blue (@gjblue) reported from Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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@carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales
@Optus Thanks Nard. What causes an outage that only affects webmail?
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Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales
@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.
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🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales
@Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.
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Michael (@michaelread1) reported from Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales
@recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.
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Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Michael (@michaelread1) reported from Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Michael (@michaelread1) reported from Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
@CouchNish I can't even watch it. Optus issues. 😡
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Fed Up (@Chuckle89602037) reported
@Optus Bull crap opens network is useless
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CombatWombat (@CombatWombat177) reported
@Optus Nope cause you count constant drop outs as 'within normal service parameters that do not need remediation' 👎
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💧 Vacuous Fair Dinkum Covfefe _Au Pair (@VacuousNess) reported
@Optus The only solution I need is for my messages to work !
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Qasim Mujtaba Naqvi (@TastyKhursheed) reported
It’s actually hell trying to watch anything on Optus Sport. Can’t stream anything on the website even though my internet’s perfectly fine. Can’t stream anything on the app because it just keeps buffering, despite, again, internet being fine. Pathetic service.
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Stickers (@stickers52) reported from Hobart, State of Tasmania
@Optus @mytribeof55555 You need to **** them off, their incompetence is next level
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Mark Phillips (@iMarkPhillips) reported
@Optus Of course I'm listing this everywhere as I can't get any real service. Your systems have flawed. eg - why didn't you tell me @Telstra rejected the porting request I made 2 weeks ago???
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CombatWombat (@CombatWombat177) reported
@Optus Haha no I dealt with you for three months and that was your final response that the drop outs weren't happening at lunch time or 3am in the morning, only between 6-10pm so my service worked enough of the time it wasn't an issue and you wouldn't fix it for WHEN I USE THE SERVICE
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MANIAC COP 3 (@raratimmar) reported
@Optus I'd suggest great business starts with a fit between a well-designed product or service, produced at a reasonable cost, and a market that demands the product at a good price. But sure, you go ahead and convince yourself it begins with a ******* phone network.
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FatsTony (@adcook06) reported
@SJTToffeeChook The only plus is I can now cancel my Optus subscription as the championship is on Fox. Other than that, what a letdown.
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Sarah Boyd (@logintaken) reported
@Optus Hey @Optus, how about giving current customers a working connection, before advertising “great internet“ for new customers?! Constant outages for “improvements” to the network, and since the last “improvement” was advertised as “complete” 2 DAYS AGO, still no service. Rubbish.