Optus outages and service status in Heddon Greta, New South Wales

Problems in the last 24 hours in Heddon Greta, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Heddon Greta, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Heddon Greta, New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 8 minutes ago from Cessnock, New South Wales

  @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

• 
  Mat and Kita Clarke (@KitaandMat) reported 25 minutes ago from Maitland, New South Wales

  @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

• 
  @carlagrossetti (@carlagrossetti) reported 43 minutes ago from Maitland, New South Wales

  @Optus Thanks Nard. What causes an outage that only affects webmail?

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 45 minutes ago from Cessnock, New South Wales

  @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

• 
  Julian 🇦🇺 (@JKRLMazur) reported 52 minutes ago from Cessnock, New South Wales

  @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Withers (@MajorBlipvert) reported 10 minutes ago

  @Kate3015 Remember 18 Sept 2025 when Optus had a 000 outage because no one though to make some test calls to ensure the service was working after an upgrade? Doing a test is basic common sense.

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 15 minutes ago

  @Fallingsky556 I gather she was on the Optus network?

• 
  SimonW (@LaDolceVita_99) reported 16 minutes ago

  @simonbiddle @taipan168 As much as I defend funding government services, the notion that government run IT will be more reliable than Telstra/Optus is just not believable given the various IT issues we see on a constant basis from Centrelink and who can forget the debacle of the last Census

• 
  Ancient Tiger (@TigerAncient) reported 17 minutes ago

  @7_columns @Andrew_McCallum If you listened to her, the government mandated after the Optus issue, that with emergencies, the people using the network that is down, should be switched to a working network. She said she wanted to test that her phone went to Optus if Telstra didn’t work. It didn’t, and that is important.

• 
  esseeeayeenn (@heresisted) reported 21 minutes ago

  If you only have one SIM it sucks to be you. I have 4. Telstra, Optus, Vodafone and a French SIM from Free. So I’m never without service.

• 
  A K (@AK22762976) reported 21 minutes ago

  @Birdsperch Clearly no contingency for terrestrial fail [all eggs in one basket] even with satellite backup downlink distribution relies on terrestrial bearers (circuits), Even Optus with satellite support incorporates terrestrial distribution -Contingency planning is key & costs money

• 
  Damien (@DamoMK) reported 25 minutes ago

  I was part of the Optus outage too. Starting to see a pattern. I’m coming Vodafone.

• 
  FreoLou⚓🤘🛫⚖️ (@FreoLou) reported 26 minutes ago

  @sorcy79au @freodockers slow internet at Optus so yep lol

• 
  Kråke (@Kroke14) reported 31 minutes ago

  @JacintaAllanMP Yeah @telsta When will we see Vicki Brady resign like the Optus CEO did, she' won't because she's a woke hard left extremist like @JacintaAllanMP . This letter is just bluster, Allan won't do **** against her lefty mates..

• 
  Supergoy (@itsgoyimtime) reported 40 minutes ago

  @BoxnDiceExp How the hell does VLine not have a redundancy with Optus or another network in this scenario... seriously what morons do they have working there?