Optus outages and service status in Heddon Greta, New South Wales

Problems in the last 24 hours in Heddon Greta, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Heddon Greta, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Heddon Greta, New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

• 
  Mat and Kita Clarke (@KitaandMat) reported 2 minutes ago from Maitland, New South Wales

  @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 3 minutes ago from Cessnock, New South Wales

  @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

• 
  @carlagrossetti (@carlagrossetti) reported 16 minutes ago from Maitland, New South Wales

  @Optus Thanks Nard. What causes an outage that only affects webmail?

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 23 minutes ago from Cessnock, New South Wales

  @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

• 
  Julian 🇦🇺 (@JKRLMazur) reported 37 minutes ago from Cessnock, New South Wales

  @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Donnellan (@ajdlinux) reported 5 minutes ago

  @OperationalInc1 at a very minimum you should need both Telstra *and* Optus to go down, no?

• 
  A K (@AK22762976) reported 8 minutes ago

  @PaulBongiorno Oh woe is me ! Just purchase a sim card supported by Optus [this is redundancy contingency] when Telstra goes off line swap out their sim & slot in the backup & vice versa. Alteratively purchase a dual sim phone which allows you to switch between service providers

• 
  Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reported 11 minutes ago

  @therevaknight Because of Government incompetence, they had no simple backup system, they made NO allowances for technological failure, complexity is the enemy of reliable; the reliability issue was known (ref previous OPTUS outage). NO REDUNDANCY for critical infrastructure! @heidimur

• 
  SimonW (@LaDolceVita_99) reported 13 minutes ago

  @simonbiddle @taipan168 As much as I defend funding government services, the notion that government run IT will be more reliable than Telstra/Optus is just not believable given the various IT issues we see on a constant basis from Centrelink and who can forget the debacle of the last Census

• 
  Sarisa sandy lindsay (@Sarisasand6rzp) reported 13 minutes ago

  gang Thailand Australia business online my location data internet WiFi Optus Telstra’s Vodafone unknown network my location gang student be I Ning university NSW Vitoria Melbourne Australia

• 
  ▪️▫️DAVID▪️▫️ (@turtlemagpies) reported 14 minutes ago

  @Telstra What a disgrace that each Telstra customer has to individually apply for compensation for the outages last week. Really shows what you think of your customers. Just provide free data like Optus did you scabs. Pathetic 😡 #telstra #telstraoutage

• 
  Question (@Philssay) reported 15 minutes ago

  Hey paul...Labor promised they'd get to the bottom of the optus outage.. Any idea why they walked away from the problem and allowed it to happen again.

• 
  No thanks No (@NothanksNo4) reported 17 minutes ago

  @RW2023141 SARAH SHADOW COMM MINISTER NEEDS TO KNOW WHAT OCCURS TO BE FULLY ACROSS PROBLEM . NOT BE FKN HOPELESS LIKE ANNNNIKA SMELLS AND OPTUS OUTAGE DEPARTED OS DURING PROBLEM SILLY SARAH IS HANSON YOUNG YOUR ROBOT ROBERT.

• 
  antiwoke82 (@antiwoke82_) reported 18 minutes ago

  @newscomauHQ Telstra sucks period optus no better

• 
  Oz Trooper (@TrooperOz) reported 20 minutes ago

  @jbulldogs4 Not really as its still ongoing. They told people to use a optus or vodafone device thats not Telstra. Thats some reliable service isnt it. Shouldn’t be happening but probably a overseas disgruntled workers!.