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Optus Outage Report in Heddon Greta, Cessnock, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Heddon Greta, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Heddon Greta, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Heddon Greta, New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

  • JKRLMazur
    🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • KitaandMat
    Mat and Kita Clarke (@KitaandMat) reported from Maitland, New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • carlagrossetti
    @carlagrossetti (@carlagrossetti) reported from Maitland, New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ultimablackmage
    Jean-Paul Bartolomei (@ultimablackmage) reported

    Australia has some of the worst internet speeds in the world & A LOT of horrible internet service providers to boot! @Optus & @Telstra top the list & have a stranglehold on telecommunications here in general. @NBN_Australia is maintained by Telstra & both own all the cell towers!

  • alexonline888
    Alex Zaharov-Reutt (@alexonline888) reported

    @PaulHemsleyAU Hard to say. Gladys would have had to beat the 12 year factor as well, she'd still have had Keen sabotaging things... I mean, if she didn't have the scandal(s)... she could well have won. She's now at Optus, which has had it own issues. It would have been an uphill battle.

  • The_Bollies
    The Bollies (@The_Bollies) reported

    @tonymy01 @optus_help Lucky you ! I’ve just had mine reset manually. Very odd that it’s working for some. I finally had a response from the Tech people saying there is a known issue but no one can articulate exactly what the issue is. I’m due back here in a few months, I doubt I’ll risk using Optus

  • StephPC
    Spc (@StephPC) reported

    Furious at @Optus - I’m in South Africa and roaming is not working. I literally cannot leave my apartment and book an Uber to see the city I am in. I’ve been on chat since 11am this morning and still no response 7.5 hours later by their stupid chat system. #appauling

  • JonoBaruch
    Jono Baruch (@JonoBaruch) reported

    2021 - Lightning stops play at Optus 2022 - Fire alarm stops play at the MCG 2023 - Blackout at the Gabba. What weird game stoppage is happening next year? #AFL #AFLLionsDees

  • ultimablackmage
    Jean-Paul Bartolomei (@ultimablackmage) reported

    So @Optus blocked me on Twitter because I went off my nut in the DMs at them because of their abysmal service & overly long "upgrade" on my local tower(21 days!) Obviously customer service doesn't matter to them so I recommend everyone treat them like they deserve!

  • Strewth10
    Strewth 💙💛 (@Strewth10) reported

    @misullivan @Optus Good luck. I found the SM team could help when no one else would. 👍

  • OzzyAussieOtty
    oskar 🏳️‍🌈 (@OzzyAussieOtty) reported

    @BJM1760 @AFL It's the halogen lights specifically that are the problem. They need at least 15 min to cool down before they're turned back on. If this was an LED lit ground like Optus or the MCG the delay would only be a few minutes.

  • AJ_47biotch
    aj_47 (@AJ_47biotch) reported

    @Optus I feel the message was already clear enough to not need a DM. Pass on this to an actual human, fix your terrible network coverage and slow speeds.

  • talkin_freo
    Rosalita (@talkin_freo) reported

    Wow, Optus looks terrible!! #AFLFreoNorth