Optus outages and service status in Heddon Greta, New South Wales

Problems in the last 24 hours in Heddon Greta, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Heddon Greta, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Heddon Greta, New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 8 minutes ago from Cessnock, New South Wales

  @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

• 
  Mat and Kita Clarke (@KitaandMat) reported 30 minutes ago from Maitland, New South Wales

  @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 45 minutes ago from Cessnock, New South Wales

  @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

• 
  @carlagrossetti (@carlagrossetti) reported 59 minutes ago from Maitland, New South Wales

  @Optus Thanks Nard. What causes an outage that only affects webmail?

• 
  Julian 🇦🇺 (@JKRLMazur) reported 60 minutes ago from Cessnock, New South Wales

  @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Withers (@MajorBlipvert) reported 1 second ago

  @Kate3015 Remember 18 Sept 2025 when Optus had a 000 outage because no one though to make some test calls to ensure the service was working after an upgrade? Doing a test is basic common sense.

• 
  Ash 🇦🇺 (@TheInspectorAsh) reported 16 seconds ago

  @heidimur This isn’t just about Telstra. We saw similar issues with Optus. If our emergency communications and critical infrastructure are meant to be resilient, why do single network outages continue to have such widespread impacts? It’s time to review whether our redundancy is truly independent, or whether we’re relying on backups that share the same points of failure.

• 
  Evangeline (@evangelinestuff) reported 53 seconds ago

  @thmsenglsh i used to work at telstra and we had even more data breaches and outages than optus did but telstras like besties with every australian media outlet and funds alot of their services so everyone just bags on optus instead, telstra genuinely sucks

• 
  Peter 🏊🏼🚲🏃🏻 (@Ironman_peter) reported 57 seconds ago

  @7NewsBrisbane Why doesn’t 000 have an alternative number as a backup run by? Maybe Optus or Tpg or Vodafone? How does a company or a business run with just one solution? 000 is incompetent.

• 
  M_a_r_ke (@Ma_rk_e) reported 8 minutes ago

  @heidimur In WA Transporth uses Fibre that runs thought every station and Private Wireless (LTE/4.9G): Transperth doesn't use Telstra or Optus for train-to-ground data. They built a custom, secure wireless network with 160+ dedicated radio masts along the tracks using licensed spectrum.

• 
  dick_taylor (@dick_taylor) reported 11 minutes ago

  @VoteLewko On my mates farm in the coast they have redundancy (Starlink) & anothet mate who runs ASIC’s infrastructure says they have always had both Telstra & Optus to try & avoid over reliance on a single network. So if farmers & some federal bureaucrats know this why don’t Victoria’s?🤡

• 
  No thanks No (@NothanksNo4) reported 12 minutes ago

  @RW2023141 SARAH SHADOW COMM MINISTER NEEDS TO KNOW WHAT OCCURS TO BE FULLY ACROSS PROBLEM . NOT BE FKN HOPELESS LIKE ANNNNIKA SMELLS AND OPTUS OUTAGE DEPARTED OS DURING PROBLEM SILLY SARAH IS HANSON YOUNG YOUR ROBOT ROBERT.

• 
  - Mat - (@mat_boore) reported 13 minutes ago

  Let’s forget the umpiring, taunting and constant booing of this underrated crowd, what’s the go with this Optus stadium deck, the worst ground in the AFL currently, on par with what was dished up for origin last night. Awful. #aflfreoswans

• 
  A Wheelie Fungi M.Ci🚹♿ (@Antony_Clements) reported 16 minutes ago

  @MikeCarlton01 @Telstra That would be vodafone followed by optus and then telstra. Before anyone comes after me, vodafone went down for several months in 2010/2011, optus had a data breach in 2022 that affected nearly 10 million customers. Telstra just inconvenienced people.

• 
  van00sa (@van00sa) reported 18 minutes ago

  One Telstra glitch this morning and half the country stopped working. Some clocks fell out of sync across a few network nodes at 4:30am and that was enough to ground every regional train in Victoria, suspend lines in NSW, knock out payments for small businesses, stop freight, and some 000 calls weren’t getting through. Boost, Aldi Mobile and Belong all run on Telstra’s network so their customers went down too. 25 million services are on this network. They don’t know the root cause yet. Optus went down for 14 hours last year and 2 people died when emergency calls couldn’t connect, now it’s Telstra’s turn. This is the infrastructure they want your ID, your payments and your entire life running through.