Optus

Optus Outage Report in Heddon Greta, Cessnock, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Heddon Greta, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Heddon Greta, Cessnock, State of New South Wales 01/10/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heddon Greta, Cessnock, State of New South Wales

The most recent Optus outage reports came from the following cities: Paterson.

Loading map, please wait...
City Problem Type Report Time
AustraliaPaterson Phone
AustraliaNewcastle E-mail
AustraliaNewcastle Total Blackout
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaHolmesville Wi-fi

Community Discussion

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Optus Issues Reports Near Heddon Greta, State of New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Anthonydsmith86 Anthony Smith (@Anthonydsmith86) reported

    @badgingarra @NicNegrepontis Nah, it was tents, with no air conditioning or blankets. Pissing down with rain, the tents had holes too! Barely even tents actually, just tarps they’d borrowed from port power, strung up outside Optus stadium

  • disastayli DIZZY 🎃 (@disastayli) reported

    @MedicalGuyPete @originalbeth_ there is? I was told by the optus guy i could call the NBN people and ask for a speed boost but it was highly unlikley theyd help

  • moviesmusicme97 moviesmusicme (@moviesmusicme97) reported

    (1/2) I’m so sick of companies caring more about selling me something extra even though I already pay them for a service. @Optus I ask your people about mobile data when going overseas and if I need to pay extra or I can still use it in a different place, and instead of just

  • JoeGale18 Joe Gale (@JoeGale18) reported

    @Optus Optarse sux Poor Reception incoming calls straight to Voicemail refuse to SMS Text prior to/on day of Due Date Bill(important to Disadvantaged Battlers, Customers on Pensions) only to SMS Text daily with:"your Bill overdue, Pay now or Late Fees apply/Service will be suspended"😠

  • MedicalGuyPete Peter Clarke (@MedicalGuyPete) reported

    @disastayli @originalbeth_ It all depends on the reason for your speed issue, if you are not getting the advertised speed on your node yes you contact nbn, if its CVC related, then that means optus hasnt purchased enough allocation for the number of optus users, change ISP, if it's nbn they have to fix it.

  • mcfcnoahh no.\h (@mcfcnoahh) reported

    @AleaguesCentral Optus yes, not paramount it’s disgracefully bad

  • bunyip999_david Bunyip999🌏😷🇦🇺🌈💜❤️🎄🌿 (@bunyip999_david) reported

    @netflix Thanks for the past five years of crap slow streaming, whether Telstra DSL or Optus 4/5G. Cancelled my account in frustration and gone over to Apple Disney+, fast, cheaper, better choices and much bigger library not dependant on Netflix creators. Lift yr game!

  • BenSheeden BenSheeden (Blue tick) (@BenSheeden) reported

    where is the customer service focus here? All lost to .@Optus @GladysB ??? #nswpol

  • j_r_endicott Jason Endicott (@j_r_endicott) reported

    @Optus my 5G Wireless appears to be having issues, any reason I am only getting 44mbps down, 17mbps up? Have regularly got much higher speeds

  • GoomiLad19 Drew (@GoomiLad19) reported

    @Saint873526980 Never won at Optus stadium either