Optus Outage in Ipswich, State of Queensland

@Optus We seem to have an outage in the 4506 postcode.

@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.

Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model

@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol

@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

Optus mobile and nbn slow tonight

@Optus @DanHanney A petition will follow to ensure enough numbers support this #prettypleaseoptus

@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔

@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

Dear @Optus I can’t do my job with slow internet

@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.

My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

No internet for a week because nbn is down @optus even sent a tech to come a have look and nothing got fixed. Had to use my 4g but I just ran out of data and now it’s capped, all I feel is pain and I HATE it here just wanna cry man

@indica2007 @Pullenvalebirds Any wifi in the district. I sacked the same thing you had because it was 110 for TV. New phone with 80g plan. Then I got 5G unlimited. I got data to give away w Optus. I donate most to charity. U want ph data? 10g help? PM

@Optus service out all day yesterday in my area. Patchy today. Have used non Optus mobile tethering to WFH during pandemic because service is so rubbish. Only reliable department is Optus billing which charges rain hail or shine regardless of rubbish service.

So my new @Optus modem is a #Huawei I’m personally not up to speed but is normal right? Wtf?

@TheWestSport Like WC given the raw end as usual . Optus stadium shuts down and so does millions with it by not staging finals / GF. Just stupidity at afl house

@Optus Your network outages does not list this fault. I’ve now got about 25 Optus users in same area with same fault. I will DM you details.

@LoneNeisz It's disappointing to hear we've left you feeling this way, Neisz. As mentioned before, I've tagged this as feedback to relevant teams for review. If you require any assistance with your Optus service, please feel free to DM us and we'll be happy to help. Sarah

Thanks @Optus that maintainence work you were doing in my area has meant my internet has been at best patchy or at worst non-exisitent on a work day! Woot at least you will get more money from my excess mobile data thus month since I used hotspot all day to do work

@WhateleySEN The game is made for TV so TV issues will decide and corona and health as the best t consideration, then possibly the Optus v Telstra could come up & of course were the teams are na can they be moved to perth or Adelaide with whatever quarantine requirements are at the time

@Optus Did you read photo you’re making the issue happen. So are we going to be comped for the black outs(