Is Optus having an outage in Ipswich, State of Queensland?

@GlennHampson @Optus I had this weird thing happen with me for months when I signed up to Optus but they never charged me just weird emails saying they did. It took many calls and message to fix

Nice work @Optus - internet problems not fixed after 2 hours on the line, u have my $ and I have no internet...2 add insult to injury I just opened a letter from O excitedly announcing NBN is coming to our suburb -that would be ok if I lived in the suburb stated in the letter.

Not happy @Telstra Why do emails continually simply ‘disappear’. Too many people contact me asking why I haven’t responded. Your service is the reason! Time to switch! @Optus

OPTUS yea right I had virtually any money for recharging but I recharged with $30 asked why I only got $5.00 extra credit sucks but charge with $40 or $50 you get it all so thinking of trying VODAFONE think Optus can be quite stingy

This morning I called @Optus to check technician was coming. Customer service had no record of new address, quoting old address again. Gave my new details again before transferred to other department. Asked again for details & once again no record of new address on system.

NBN not working so tried Optus network status and that's not working too. Excellent consistency! #CX #Fail

@Optus WTF is wrong now. Internet doesn't work. Your phone numbers won't even let you talk to@someone and your live chat is offline. WTF type of service are you running. How the hell am I meant to get this fixed FFS

Also I gotta quit Optus. How is terrible service in inner Brisbane still a thing?

@Optus your @NBN_Australia plan is crap. Settle in on Sunday night to watch a movie I pay for on #fetch and I have to wait for 4 hours to start watching in SD. Joke!

What’s with that weird light show at Optus Stadium on full time? Looks bloody awful on TV. I’m having a seizure #afl #AFLEaglesPies

@Optus as a long term customer, the lack of service when ordering a new phone on line is appalling. After being told last Thursday 1-5 business days for delivery, I have just been told the item is not in stock and delivery is unknown. Poor.

If ur thinking of transferring ur mobile plan to @LetsBelong, do urself a favor & flush ur money down the toilet. I transferred to Belong 3 months ago & for 3 months Ive been unable to make outgoing calls. Belong says it wasnt their problem. Moved to @Optus - fixed INSTANTLY!!

oh @Optus you’re like that rubbish mate who always lets me down but promises to be better next time. Broadband and TV service down once again in #bne 4151. Remind me what I’m paying for ? #optus #getittogether

@csirac2 @Optus Ugh I went through that with a certain national broadband network and had to disable client side validation to get my address into the system

@Optus It was an awful game. Not much you can do about it mate.

@Optus Thanks.They're visitors from another country,bought new optus sim but this did not seem to get activated, tried calling cust service but its after 8pm,no one picked up.Anyway,got solved after a few hours.Thanks for the reply Guy

@Optus Further, the 'Network Status' page provided is not accurate as i've reported the issue twice in the past 24 hours and the graphic displays 0 'issues reported'.

@Optus It's now 6pm and there is still no connection... it's baffling how long it can reasonably take to fix a network issue. I'll DM you my address.

@cintarellla that is actually really smart! I dealt with Optus insurance previously for them to fix my 7+ (that is why I got an 8+) and they were great but it took 2 weeks for my phone to be fixed and get back to me which is super inconvenient if I have to do it with this phone as I have >

@Telstra fix my internet! been on live chat for days fix it or i’m moving to optus

@Optus hi. Relocation request that takes 30 days is not acceptable in 2018. Please, have a senior person contact me to discuss. Appt ID: APT700008725072. I work from home. Every other service I have has me connected well inside a week.

@Optus Cancelled after 15 min wait. They phoned back with no explanation of why then put me through to helpful tech support who said my coverage affected by new building or something that cannot be remedied and I may need to change provider.

@Optus hi optus my phone has constantly been cutting out consistently for the last 48 hours and i would like to be compensated due to loss of earnings, i have just upgraded my plan and this is not the service i expect 😤

Optus to close down censorship policies

@Optus I used the online chat help portal. Much better experience today!