Is Optus having an outage in Ipswich, State of Queensland?

Hello we are at Optus garden city trying to rectify the issue. Some in store staff just seem untrained with the process.

@plalor @Optus I had my long-standing issue resolved last week with Telstra. An operator in Townsville and a technician out two days later - a new smart modem - bingo!!! 56mbps.

So to give you an update, it was a great place to be, but a crazy experience. Make sure you get OPTUS for your phone service because WiFi out here is terrible. Oh yeah, watch out for spiders, good day mate 🤙🏾 @jade_croghan

@doyouevenpandev SBS have rights to world cups not fox so shit out of luck.. optus sports uses neutral commentary

@Optus I haven’t tried yet because United is on but I will try at half time. I couldn’t find it in the TV guide but when I click up and down channels they’re there. Weird.

@Optus I am a long term loyal customer, please please attend to this ASAP ! A Matter Of Great Urgency !!!!

@Optus yeah that is only your excuse to take the cash already in credit as far as I am concered you owe me 40dolars so you won't be getting anymore I will change i might be only one customer you loose but who cares I don't need to donate to your foundation of thieves

@lubiephil @AnthonyCole68 @ALDIMobileAU I just had two lots of credit exterminated beccause I didn't recharge in time so, back to scrapping the mobile and @Optus can shove their thieving service where it mighten fit

@Optus what a disgrace. After 11 days contacting you to follow up a new broadband connection, I finally get told it’s not possible. I was assured multiple times it wa all ok. A complete joke. #servicefail #CustomerService #service

Wow two calls to @Optus today and two bad experiences. The support is really declining.

@Optus Our relocation was a week overdue & after spending 2hr+ a day getting transferred to different staff our internet finally began working last night.We have today woken to a msg saying our fetch box is not active.This is now ridiculous& has been the worst customer experience

.@ParkinsonsQLD @ParkinsonsAus disappointing lack of service from @Optus @ParkinsonsQLD phones down since last week. #Optus doesn’t care we’re unable to provide services to #peoplelivingwithParkinsons #itsahealthissue #hollowpromises #notechsupport Running #charitybymobilephones

@goose2448 @RSHunter71 I bought a phone from optus just a cheap they had so much shit installed the phone ran out of memory (ram) during setup the shit they installed at idle was using 96% right out of the box I returned it as not fit for purpose and got this alcatel a3

@goose2448 @RSHunter71 Lol or find another ****** hah I am not too fond of Samsung's products either or provider phones like optus or telstra too much crap I like clean OS which I will give Apple credit they don't let the telcos bloat em too much down here

@Optus Thanks for the update. Cable internet is has been painfully slow for the last 2 weeks.

@GlennHampson @Optus I had this weird thing happen with me for months when I signed up to Optus but they never charged me just weird emails saying they did. It took many calls and message to fix

Nice work @Optus - internet problems not fixed after 2 hours on the line, u have my $ and I have no internet...2 add insult to injury I just opened a letter from O excitedly announcing NBN is coming to our suburb -that would be ok if I lived in the suburb stated in the letter.

Not happy @Telstra Why do emails continually simply ‘disappear’. Too many people contact me asking why I haven’t responded. Your service is the reason! Time to switch! @Optus

OPTUS yea right I had virtually any money for recharging but I recharged with $30 asked why I only got $5.00 extra credit sucks but charge with $40 or $50 you get it all so thinking of trying VODAFONE think Optus can be quite stingy

This morning I called @Optus to check technician was coming. Customer service had no record of new address, quoting old address again. Gave my new details again before transferred to other department. Asked again for details & once again no record of new address on system.

NBN not working so tried Optus network status and that's not working too. Excellent consistency! #CX #Fail

@Optus WTF is wrong now. Internet doesn't work. Your phone numbers won't even let you talk to@someone and your live chat is offline. WTF type of service are you running. How the hell am I meant to get this fixed FFS

Also I gotta quit Optus. How is terrible service in inner Brisbane still a thing?

@Optus your @NBN_Australia plan is crap. Settle in on Sunday night to watch a movie I pay for on #fetch and I have to wait for 4 hours to start watching in SD. Joke!

What’s with that weird light show at Optus Stadium on full time? Looks bloody awful on TV. I’m having a seizure #afl #AFLEaglesPies

@Optus as a long term customer, the lack of service when ordering a new phone on line is appalling. After being told last Thursday 1-5 business days for delivery, I have just been told the item is not in stock and delivery is unknown. Poor.

If ur thinking of transferring ur mobile plan to @LetsBelong, do urself a favor & flush ur money down the toilet. I transferred to Belong 3 months ago & for 3 months Ive been unable to make outgoing calls. Belong says it wasnt their problem. Moved to @Optus - fixed INSTANTLY!!

oh @Optus you’re like that rubbish mate who always lets me down but promises to be better next time. Broadband and TV service down once again in #bne 4151. Remind me what I’m paying for ? #optus #getittogether

@csirac2 @Optus Ugh I went through that with a certain national broadband network and had to disable client side validation to get my address into the system

@Optus It was an awful game. Not much you can do about it mate.

3G area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

Optus gains 2 new prepaid devices, the Optus X Start & the Optus X Spirit 2 Optus has added two new, own-branded prepaid devices, both of which run Android 8.0 Oreo(Go Edition). These are the first two devices for Optus which run Google’s stripped-down version of Android, d…

@MichaelWestBiz @Telstra I had the same problems with Telstra 16 years ago and ditched them and also Vodafone for Optus Other than about 3 outages for an hour or so max I couldn't be happier with Optus Telstra have always been an embarrassment God help us if Telstra purchase the NBN

@andrewwhiteau Not sure re Optus but Telstra support asked me to run it the other day, and it was ok.

Optus. Still that dreadful buzzing continues outside our property. You haven’t sent anyone to investigate let alone fix it. The ombudsman in my next phone call

@Optus Last year I ordered a new phone online. It never arrived. 20 hours of being flipped from the Philippines to India and back, store staff who wouldn't help. No one took responsibility. Move your call centres to Australia, employ more store staff, and sack the CEO.

@Optus Chloe, I could barely use the internet on my phone last night let alone check service coverage!

@charlietech @NBN_Australia @Optus If only their cable could get past 5mbps...... Consistency is there..... At horrible speeds. No Floptus when FTTC Finally gets there in Feb!