Optus

Optus Outage Report in Kincumber, Gosford Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kincumber, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kincumber and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Kincumber, Gosford Shire, State of New South Wales 03/18/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kincumber, Gosford Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney, Clareville and Central Coast.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Kincumber, State of New South Wales

Latest outage, problems and issue reports in Kincumber and nearby locations:

  • davewhittle Dave Whittle (@davewhittle) reported from Sydney, State of New South Wales

    Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌

  • darthted Ted Tencza (@darthted) reported from Sydney, State of New South Wales

    So @Optus has replied to me, to let me know that "some offers are available to new and re-contract customers only," totally missing the point of my original complaint.

  • DigitalMediaBoy Carrington Brigham (@DigitalMediaBoy) reported from Sydney, State of New South Wales

    Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.

  • bcg1976 Not for you (@bcg1976) reported from Sydney, State of New South Wales

    @Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn

  • BluesFan7071 Simon Benson (@BluesFan7071) reported from Sydney, State of New South Wales

    Great @Optus that we can see a graph breaking down data usage but not so great that last point on graph Tue 29 Jan. Not helpful if graph doesn’t update more frequently!!!!

  • joekiely Joe Kiely (@joekiely) reported from Sydney, State of New South Wales

    @igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant

  • RozaGermian Roza Germian (@RozaGermian) reported from Sydney, State of New South Wales

    @Optus please let your customer know what on earth is going with your internet outage. Contrary to what your website tells people, you’re keeping customers in the dark, not “in the loop”!!!

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.

  • amawidarmana ama widarmana (@amawidarmana) reported from Sydney, State of New South Wales

    $65 per month, yet I only get 20 days per month of internet.. @Optus , and now I the problem occurs again, no internet connection at all. Postcode 2132

  • theogoh Theo Legowo (@theogoh) reported from Sydney, State of New South Wales

    @optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.

  • matseinarsen Mats Stafseng Einarsen (@matseinarsen) reported from Sydney, State of New South Wales

    Add to it that the telcos (Optus...) are also stale and old with old school customer service 😬

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @AUSFestivus My date is April 2019, apparently. We get HFC. The Optus HFC service here was so bad I called the TIO in about repeated lies and poor performance, and they ordered Optus to let me out of contract with no penalties. Telstra HFC has been great though, other than tiny upstream.

  • montyhamilton Monty Hamilton (@montyhamilton) reported from Sydney, State of New South Wales

    @speedmeades @Robbo_heraldsun @Telstra @Optus Yes, I'm one of the founders... The product design and customer service is effortless...

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @haruki_zaemon @Aussie_BB I use Internode (only makes sense if you already have home broadband) and Optus. Their network is not noticeably worse, and sometimes better, than Telstra.

  • gregmw34_greg Greg Williamson (@gregmw34_greg) reported from Sydney, State of New South Wales

    @Optus what is the problem with the cable internet in area 2122

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ASAPCalvin Calvin Bui (@ASAPCalvin) reported

    Why doesn't Optus have a bug bounty? They probably ran the numbers and saw that getting hacked cost less than paying for the trillions of security problems they have.

  • feedmethearts paintergirl (@feedmethearts) reported

    @cadickason64 @kpmsubs @ClareONeilMP OMG this happened to me about 3 years ago when I left Optus. I paid all outstanding bills and requested cancellation many times. They just kept charging even though we had engaged another telco. I kept screenshots of my text chats with Optus support 🧵1/2

  • PerthGas Gerry Prewett (@PerthGas) reported from Westfield, State of Western Australia

    So how do the @Optus hackers demand a ransom? What will they ‘return’? Data that they have already copied? The damage has been done and is irreversible.

  • SamanthaC77 Samantha (@SamanthaC77) reported

    The problems and cost that optus have caused people and businesses trying to deal with the fallout is a disaster. The cost must just be huge.

  • AEBayley AEB Voting Yes (@AEBayley) reported

    @RonniSalt @Judith54Nunn @Optus D grade stuff will earn them a bigger class action as they continue to prove lack of customer care. Pretty shocked CEO so amateur. And guided by team who is lame n same

  • natecochrane 𝙽𝚊𝚝𝚎 𝙲𝚘𝚌𝚑𝚛𝚊𝚗𝚎 (@natecochrane) reported

    @redruby17 @Jeremy_Kirk It’s a terrible position in which to be and it could be anyone else tomorrow. But this was an entirely avoidable situation had Govt & Optus chosen wiser courses of action. Now they seek to sheet home the effects to customers & revictimise them. And that’s not on. #OptusDataBreach

  • WyleECoyoteEsq WyleECoyoteESQ (@WyleECoyoteEsq) reported

    @abcnews Yeh, sure. Where is the evidence to verify the data has been deleted? Data was stolen, can you truly trust a hacker/thief at their word? @Optus still have questions to answer, such as WHOSE DATA HAS BEEN STOLEN. WHAT SUPPORT ARE THEY PROVIDING I have had ZERO contact from optus

  • GaryFallon2 Gary Fallon (@GaryFallon2) reported

    @RonniSalt @Optus This Optus fiasco will be a case study in communications degree courses on how not to handle issues/crisis management!

  • paws101 💧 Paul 🇦🇺🦘For Ukraine 🇺🇦 (@paws101) reported

    @ClareONeilMP Also love to know how far this data goes back! I have not been an Optus customer for ~15 years and the contact info they may have might be out of date, but other info might not be.

  • MattHarveyStuff Matt Harvey (@MattHarveyStuff) reported

    Everyone out here complaining that the #Optushack only asked for $1M 'because it will get you **** all in this economy', yet fail to give Optus **** for not parting with the paltry $1M to keep our information safe despite making $2B in profit last year.