Optus Outage Report in Kincumber, Gosford Shire, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Kincumber, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kincumber and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Optus
Optus is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (37%)
-
Phone (29%)
-
E-mail (15%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
TV (1%)
Live Outage Map Near Kincumber, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney, Clareville and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Total Blackout | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Kincumber, State of New South Wales
Latest outage, problems and issue reports in Kincumber and nearby locations:
-
Peter Alderman
(@alderman1973) reported
from
Sydney, State of New South Wales
Offshore @Optus call centre's are the death of me at the moment. One hour and still no level of comprehension to resolve my problem with mobile charges. Horrific customer service.
-
Mark Tarrant
(@MarkEquestrian) reported
from
Central Coast, State of New South Wales
@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL
-
Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
-
Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏
(@GT_AUS) reported
from
Sydney, State of New South Wales
@janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬
-
Ian
(@IanFriedrich) reported
from
Sydney, State of New South Wales
Summarizes the real conservation. Me: I want to cancel my plan. Optus: Why. Me: My data has been leaked. Optus: I can give u some discount. Me: No thanks. Optus: I checked your account, apparently your data has not been leaked. Me: Explain why I received the alert emails from u.
-
KP
(@TabLordKP) reported
from
Sydney, State of New South Wales
Is anyone else having issues with the Optus Sport stream this morning
-
Nigel Highley
(@NigelHighley) reported
from
Sydney, State of New South Wales
@AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access
-
Haisam Morhi
(@HaisamMorhi11) reported
from
Sydney, State of New South Wales
You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra
-
Lyn (aka The Tractor 🚜)
(@lyng62) reported
from
Sydney, State of New South Wales
@Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…
-
Untypical Business @adhdbusiness@mstdn.jp
(@adhdbusiness) reported
from
Sydney, State of New South Wales
Well done @optus. My current plan is $63 a month and gets me 160gb and unlimited international roaming plus 2gb data. The new plans are $59 for 100gb PLUS $5 a month for roaming with no data. I’ll either stay on my old plan or jump ship elsewhere because the value is bad.
-
Toby
(@OzToby) reported
from
Sydney, State of New South Wales
@Optus the living network. What a load of ****. More like the network on life support. It is not normal to receive bullshit texts saying great news we're improving the network when you send those texts every 2 weeks.
-
Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....
-
John Vizzone
(@JVizzone) reported
from
Sydney, State of New South Wales
Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.
-
Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@Tim_Fiddes I’m on the very leaky Optus network.
-
Anthony Horton @spacelizard@aus.social
(@vacant3rdman) reported
from
Sydney, State of New South Wales
@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.
-
Hugo
(@hugobrown) reported
from
Sydney, State of New South Wales
@Optus is the network down in 2022 (Oatley Mortdale ) I've been on H+ all morning can barely tweet let alone use apps, its not even enough optus open app to check network status. Why are we getting these connection issues .
-
Belinda Noonan
(@BelindaNoonan1) reported
from
Central Coast, State of New South Wales
@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.
-
Lee Bailey
(@leebailey11) reported
from
Sydney, State of New South Wales
@Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently
-
Marty K
(@_marty_k) reported
from
Sydney, State of New South Wales
@developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank
-
Brad Curtis🇦🇺🇩🇪🏴🇦🇺🇦🇺
(@BradJCurtis2) reported
from
Sydney, State of New South Wales
Why ******** is Optus Sport not allowing me to watch anything saying: need to be Optus Sport Premium Subscriber? Only just started now. So the $25 per month isn't the premium
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Colin King
(@ColinKi02276809) reported
@PaulFletcherMP Q; What’s that Skip A; Fletcher is the worst Leader of Opp business ever, his points of order, don’t even cut is as bad primary school debating. He has history with Optus and he was Communications Minister.
-
Carol
(@cazzam83) reported
@Optus Like replacing the old IMEI with new IMEI, the issue still remains. With no ETA given i personally have no hope this will be fixed.
-
Peter
(@Minus777) reported
@HenryBurlingame I've written to the media. I'm getting emails from Equifax saying that my email address, which is the login, has been updated. No idea what it's been changed to. @optus and @equifax can't be contacted. How do I inform Optus of this?
-
Mediocratis
(@Mediocratiz) reported
@Optus @OzGunner Same issue here this season. Random freezes and stutters mid game. Have tried all the steps - if it's happening to multiple people, it's probably on your end
-
Kristen Powles
(@kristen_powles) reported
@paramountplus So apparently you are taking lessons from @Optus and @medibank in how to not protect your customers data? Just had my account hacked and e-mail changed without my permission, and you can't even provide a customer service contact number to assist.. #DataBreach
-
kokolopa
(@kokolopa) reported
@Asher_Wolf So we’ve had Optus, MyDeal aka Woolworths, Medibank and Vinomofo recently lose customer data to the dark web… why would you give more stuff to …Google🤮
-
1FunMumm
(@1funmumm) reported
@JayJay91341991 Gladys now works at Optus now doesn’t she? Seems to me there’s trouble everywhere she goes……
-
Colin King
(@ColinKi02276809) reported
@strangerous10 Never forget the insidious neglect of Optus lowlife Paul Fletcher. A feckless monotone of nil ability, with the presentation of dog diarrhoea dressed in a suit.
-
Jeremy Kirk
(@Jeremy_Kirk) reported
Analysis: This brings us in line with Europe's GDPR. Unfortunately it doesn't undo the last weeks' damage (and won't be applied retroactively). I'd also like to see law that requires orgs to bear costs of replacing ID docs, which the gov't pushed @optus to do. #auspol #InfoSec
-
Sam
(@ririchy0) reported
lol @instagram suspended my account assuming i'm impersonating someone else... i assume this has got to be an issue with the optus recent cyber attack - very annoying i can't even contact ig with their technically issues