Optus

Optus Outage Report in Kincumber, Gosford Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kincumber, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kincumber and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Kincumber, Gosford Shire, State of New South Wales 12/02/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (16%)

    Phone (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Live Outage Map Near Kincumber, Gosford Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney and Central Coast.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Kincumber, State of New South Wales

Latest outage, problems and issue reports in Kincumber and nearby locations:

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

  • bcg1976 Not for you (@bcg1976) reported from Sydney, State of New South Wales

    @Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.

  • michae1green Mike Green (@michae1green) reported from Sydney, State of New South Wales

    @optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • ColourpurpleGal CPG (@ColourpurpleGal) reported from Sydney, State of New South Wales

    So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.

  • blonde_louise Lou (@blonde_louise) reported from Sydney, State of New South Wales

    WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn

  • HMMurti Helen Murti (@HMMurti) reported from Sydney, State of New South Wales

    If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.

  • davewhittle Dave Whittle (@davewhittle) reported from Sydney, State of New South Wales

    Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!

  • nsbeverage Michael Cartwright (@nsbeverage) reported from Sydney, State of New South Wales

    @Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.

  • msmansk Ms Mansk (@msmansk) reported from Sydney, State of New South Wales

    @WenleiMa Optus never disappoints

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidIlli David Illingworth (@DavidIlli) reported

    @Optus I am having issues with my NBN the internet is extremely slow and keeps dropping out. The last Speedtest I was able to run had ping of over 1600ms. Are you having issues?

  • darthted Ted Tencza (@darthted) reported

    Nice that @Optus is following their traditional marketing strategy of "you have never spent any money on us, therefore you are super special; you have been a loyal customer for 10 years, therefore we don't give a **** about you."

  • AaronRWF AaronVII (@AaronRWF) reported

    Optus sport not working?

  • itsMikeSki Michael Chmielewski (@itsMikeSki) reported

    Side note: @optus support told me to “get a local sim.” Might as well just get a @Telstra one while I’m at it, hey?

  • xdDarkX 911 (@xdDarkX) reported

    @janiceShelley2 @Optus It’s happening for everyone and no one is talking about it, the wifi for us in melb has been down for over 72 hours straight and mobile data is barely giving me 50 and 2 on 5g

  • itsnotEinVA Ein🅱️A || maid era (@itsnotEinVA) reported

    i will slam optus (internet provider) into the curb if it doesn't get its **** together i cANT DO ANYTHING

  • benschued Ben (@benschued) reported

    @optus Journey to Albury on the Hume, your network is rubbish. 3G the majority of the way. Unusable! Completely! God help you when you switch your 3G network off, you’ll have no coverage at all!

  • janiceShelley2 janice Shelley (@janiceShelley2) reported

    @Optus The service has failed me completely. The mobilesx2 will not accept calls. States service not available. Dodo is provider and message bank has been deleted now not answering at all. We are elderly and mobilrpesvrequired for medical reasons.

  • ozman024 Osman オスマン (@ozman024) reported

    @thomas_no9 @TomWilliamsPol Foxtel offered much less cash compared to Stan and Paramount. And Foxtel would have not cared much about football, they would have not advertised or put any effort into the live coverage. Paramount currently sucks yes, but like with Optus, they will improve

  • kristian_pisano Kristian Pisano (@kristian_pisano) reported

    @VanessaLucches3 Try your Optus sport login on the desktop. I sometimes do that when I don’t wanna use my phone.