Optus

Optus Outage Report in Kincumber, Gosford Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kincumber, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kincumber and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Kincumber, Gosford Shire, State of New South Wales 12/09/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Kincumber, Gosford Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney and Central Coast.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Kincumber, State of New South Wales

Latest outage, problems and issue reports in Kincumber and nearby locations:

  • HaisamMorhi11 Haisam Morhi (@HaisamMorhi11) reported from Sydney, State of New South Wales

    You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra

  • vacant3rdman Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported from Sydney, State of New South Wales

    @Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

  • alderman1973 Peter Alderman (@alderman1973) reported from Sydney, State of New South Wales

    Offshore @Optus call centre's are the death of me at the moment. One hour and still no level of comprehension to resolve my problem with mobile charges. Horrific customer service.

  • TabLordKP KP (@TabLordKP) reported from Sydney, State of New South Wales

    Is anyone else having issues with the Optus Sport stream this morning

  • adhdbusiness Untypical Business @adhdbusiness@mstdn.jp (@adhdbusiness) reported from Sydney, State of New South Wales

    Well done @optus. My current plan is $63 a month and gets me 160gb and unlimited international roaming plus 2gb data. The new plans are $59 for 100gb PLUS $5 a month for roaming with no data. I’ll either stay on my old plan or jump ship elsewhere because the value is bad.

  • 50to39 Donna Longhurst (@50to39) reported from Sydney, State of New South Wales

    The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....

  • _marty_k Marty K (@_marty_k) reported from Sydney, State of New South Wales

    @developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • NigelHighley Nigel Highley (@NigelHighley) reported from Sydney, State of New South Wales

    @AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…

  • JVizzone John Vizzone (@JVizzone) reported from Sydney, State of New South Wales

    Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.

  • msstraighty180 Tiffany (@msstraighty180) reported from Sydney, State of New South Wales

    @HansOrph @Optus Had bad customer experience with them in 2009 thus they've been blacklisted by me since then

  • hugobrown Hugo (@hugobrown) reported from Sydney, State of New South Wales

    @Optus is the network down in 2022 (Oatley Mortdale ) I've been on H+ all morning can barely tweet let alone use apps, its not even enough optus open app to check network status. Why are we getting these connection issues .

  • msstraighty180 Tiffany (@msstraighty180) reported from Sydney, State of New South Wales

    @HansOrph @Optus Not handling the breach well IMO made me glad not to be a customer

  • BradJCurtis2 Brad Curtis🇦🇺🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🇦🇺🇦🇺 (@BradJCurtis2) reported from Sydney, State of New South Wales

    Why ******** is Optus Sport not allowing me to watch anything saying: need to be Optus Sport Premium Subscriber? Only just started now. So the $25 per month isn't the premium

  • sj_sally Sally Fletcher (@sj_sally) reported from Sydney, State of New South Wales

    @Optus been trying to log into your app to fix a tech issue no internet and access online messaging with no success please help

  • adro_franco Adrian Franco (@adro_franco) reported from Sydney, State of New South Wales

    @Renzy188 Well when Optus got La Liga i wasn’t going to wake up early in the morning just to watch the game so I just watch the highlights problem solved

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, State of New South Wales

    @janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬

  • BelindaNoonan1 Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AussieJazz AussieUtahJazzFan (@AussieJazz) reported

    @Optus Our business need the service to our phones. Please fix it.

  • KooLieZ Koo Liez (@KooLieZ) reported

    @JeremZwart @georgettedalla @Optus Strange how the entire network was down but only parts are back up and running

  • KooLieZ Koo Liez (@KooLieZ) reported

    @JeremZwart @georgettedalla @Optus NBN (home internet and phone) still not working

  • nikhilcfc92 Nik CHITS (@nikhilcfc92) reported

    @Optus Hey how long would it take for the service to resume ? Have been messaging on Optus app to an expert but no reply for last 20 mins. Have a meeting at 12 pm. Pls reply

  • fawy35040671 fawy (@fawy35040671) reported

    @Optus You ruined my work meeting. No signal network. No home NBN. Happened in past days too. What’s hell going on?!?!

  • louisepowell77 Louise Powell (@louisepowell77) reported

    @Matt62485467 @Optus No way! @Telstra has the worst customer service known to man!!!

  • remarkablyee ❥ rach (@remarkablyee) reported

    my broadband and data are both optus ******* i got ****** over for an hour

  • DanijelK6 Danijel K (@DanijelK6) reported

    @Optus mobile and nbn internet services are down!!! 2170

  • kumag kumag (@kumag) reported

    @Optus Geez this outages has been happening in my area for the last two weeks. Working from home doesn’t help if you are not contactable

  • coinspiracy17 Qryptsoner 🌱 (@coinspiracy17) reported

    Just had a state wide network outage here in Sydney for Telstra and Optus. First the Australian major banks have an outage 2 weeks ago and now this? Too maybe events happening for all this to be a coincidence.