Optus outages and service status in Kincumber, New South Wales

Problems in the last 24 hours in Kincumber, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kincumber, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Kincumber, New South Wales

Latest outage, problems and issue reports in Kincumber and nearby locations:

• 
  Sally Purcell (@ResourcefulHDR) reported 1 minute ago from Central Coast, New South Wales

  @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

• 
  Jean-Jacques Halans (@halans) reported 5 minutes ago from Central Coast, New South Wales

  Optus having a problem with 4G data on iPhone 12.

• 
  Josh Howe (@JoshO567) reported 5 minutes ago from Central Coast, New South Wales

  @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

• 
  Barbara Elkins (@BZElkie) reported 5 minutes ago from Central Coast, New South Wales

  @janine_hendry Cancel contracts with Optus? Urgent enough?

• 
  Belinda Noonan (@BelindaNoonan1) reported 13 minutes ago from Central Coast, New South Wales

  @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

• 
  peter dorrian (@dorrian_peter) reported 23 minutes ago from Central Coast, New South Wales

  Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

• 
  Mark Tarrant (@MarkEquestrian) reported 23 minutes ago from Central Coast, New South Wales

  @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

• 
  jem (@lumbers1978) reported 27 minutes ago from Central Coast, New South Wales

  hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.

• 
  Michelle Ferguson (@fergmich) reported 54 minutes ago from Central Coast, New South Wales

  @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rayyan Ahmed (@ruhejanaa) reported 8 minutes ago

  @Teh_Jkr @Optus @Optus I have 5 services with Optus and have been a customer for 12 years. My NBN internet has been really poor, yet I’m charged full price with no real offer. As soon as I get time from my busy life, I’ll be switching all my services.

• 
  𝔸𝕟𝕕𝕪 𝕄 (@m28_andy) reported 10 minutes ago

  @HaveeSnowball @JanSummersalt Only way to get customer service from Telstra is go to store or port your number to another company. They use ai bot systems that circle jerk you and waste your time. It's a joke. Same with Optus.

• 
  Melvin M Prasad (@DJM3LVIN2024) reported 10 minutes ago

  Currently Sim confirmation is Huawei to Huawei but my sim is not here. I do have check Optus network response time when a request is sent. I've been timing everything for a very long time so I know everything and how it's supposed to be operating.

• 
  kayla fan of ³³ ⁹³ ( PFP HOW I FEEL OR A HEX 🤭 ) (@ActingLikeThtKk) reported 11 minutes ago

  Somehow made it home in time after a 2.2k walk I don’t care anymore car is **** I don’t think max will score points today watching the start on mute i don’t want to listen to that engine phone is ****** as well and didn’t fully track my walk which is a good excuse to get a new phone before Zandvoort hopefully Optus is nice to me so I can get a phone with more then 128gb of storage 🙏🏼

• 
  Optus Help (@optus_help) reported 13 minutes ago

  @Kennedy00766502 We appreciate your feedback regarding your nearest Optus Store, Kennedy, and sorry that you had a poor experience there. I'll make sure to pass that feedback on as we are always looking for ways to improve. Please send through a DM, so I can verify your account and we can go from there. -Athan

• 
  Andrew Donnellan (@ajdlinux) reported 13 minutes ago

  @roodave didn't Metro in Melbourne get hit by an Optus outage a couple of years back?

• 
  Oz Trooper (@TrooperOz) reported 14 minutes ago

  @Cjsavage696969 @KatieGrace2022 Optus could not cancel the services i wanted to cancel for 2 and half years but could send me a letter telling me small plan goes up by $9 this month. I disconnected 2 services that day due to inept staff and liers. Never composated either!.

• 
  Andrew Donnellan (@ajdlinux) reported 14 minutes ago

  @OperationalInc1 at a very minimum you should need both Telstra *and* Optus to go down, no?

• 
  Optus Help (@optus_help) reported 15 minutes ago

  @Kennedy00766502 Hi Kennedy, sorry to hear you have yet to receive an eSIM to activate your service. I can appreciate that this is not an ideal situation. Did you get an email with additional instructions for downloading your eSIM? Alternatively, have you tried logging in to your My Optus app and going to Account > SIM Management > Activate eSIM and follow the prompts. If the above doesn't seem to work, feel free to send through a DM, so we can confirm a few more details and see what the next best steps are. -Athan

• 
  Digger Deegs 🎸🤘🐮🚀 (@diggerdeegs) reported 25 minutes ago

  @FranMooMoo I’m on Optus so needless to say I would switch too. They are crap.