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Optus outages and service status in Kincumber, New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Kincumber, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kincumber, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kincumber, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 6: Problems at Optus

Optus is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Optus Issues Reports Near Kincumber, New South Wales

Latest outage, problems and issue reports in Kincumber and nearby locations:

  • lumbers1978
    jem (@lumbers1978) reported from Central Coast, New South Wales

    hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.

  • halans
    Jean-Jacques Halans (@halans) reported from Central Coast, New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • BelindaNoonan1
    Belinda Noonan (@BelindaNoonan1) reported from Central Coast, New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • MarkEquestrian
    Mark Tarrant (@MarkEquestrian) reported from Central Coast, New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • dorrian_peter
    peter dorrian (@dorrian_peter) reported from Central Coast, New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • JoshO567
    Josh Howe (@JoshO567) reported from Central Coast, New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • ResourcefulHDR
    Sally Purcell (@ResourcefulHDR) reported from Central Coast, New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • fergmich
    Michelle Ferguson (@fergmich) reported from Central Coast, New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • BZElkie
    Barbara Elkins (@BZElkie) reported from Central Coast, New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • _Whale_fish_
    Pak 🇦🇺 (@_Whale_fish_) reported

    @VoteLewko @Starlink Ah, look, some competition! How terrible. Telstra and Optus will be forced to improve their services. Brrrrr

  • diggerdeegs
    Digger Deegs 🎸🤘🐮🚀 (@diggerdeegs) reported

    @FranMooMoo I’m on Optus so needless to say I would switch too. They are crap.

  • Optus
    Optus (@Optus) reported

    @KalliopiOlympou Hi Weerona, so that we are on the same page, are you facing issues with your Optus home internet connection or streaming the match in general? As we are not broadcasting the FIFA World cup anymore. We don't have the broadcasting rights. If your internet is working fine and it is a streaming issue then you will have to contact SBS or the broadcaster. On the other hand if your are facing issues with your Optus home internet connection, then please send us a direct message with the details to proceed. Kartik

  • banditkayfabe
    bndt (@banditkayfabe) reported

    @TheJoeySwoll No way this **** **** has made its way to you guys? This is some desperate **** in Perth who stages these things with her dad. She spams the same video at Optus Stadium thinking old people are looking at her but it’s just her dad. Don’t give it attention

  • kts350
    Wayno (@kts350) reported

    @optus_help against my better judgement got an optus sim pribs should of saved my money and went elsewhere as the website has been down for hours and wont let me activate it guess i will go buy a vodaphone one in money so i can use my phone.

  • DayvdAllen69876
    Dayvd Allen (@DayvdAllen69876) reported

    Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄

  • doingwritebyme
    leon (not kin) (@doingwritebyme) reported

    Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

  • maxxthum
    Max Thum (@maxxthum) reported

    Also, fix your inferior network @Optus. But knowing them, blame the end user. One whole hour and no connection.

  • YellowKovac
    Kovac's (@YellowKovac) reported

    @Teh_Jkr @Optus I spent 2 hours taking to support to get the intro deals they have to save 30 bucks, but it's still insane how expensive it is when I don't need more data, especially since I lose reception in Melbourne

  • survivejp_0423
    まどか27卒 (@survivejp_0423) reported

    @Optus I have been trying to contact support regarding unexpected OPTUS PREPAID charges but have not received a response. Could someone please assist urgently?