Optus Outage Report in Kincumber, Gosford Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Kincumber, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kincumber and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Live Outage Map Near Kincumber, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Kincumber, State of New South Wales
Latest outage, problems and issue reports in Kincumber and nearby locations:
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Andrew Phong 🇦🇺
(@andrewphong_) reported
from
Sydney, State of New South Wales
@Optus there seems to be a problem with your @OptusSport streaming of the @premierleague 🙃
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@hganjoo153 2018-19 in Australia was on flat wickets, except a bit of life at Optus. Adelaide Oval was a day Test. MCG was very flat and slow. How was it challenging?
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Bradley Deacon 🇦🇺
(@BradleyWDeacon) reported
from
Sydney, State of New South Wales
@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?
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Yu Dan Gu
(@YuDanGu1) reported
from
Sydney, State of New South Wales
@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.
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aussiepomm
(@aussiepomm) reported
from
Sydney, State of New South Wales
Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!
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Yi.\nni
(@JApotsis) reported
from
Sydney, State of New South Wales
@Optus 56mins on the phone trying to get Tech Support. Call is terminated as I get through. Get hanged up on when I call back. Taken a day off work to fix internet connection problems. Wanna help or??? 🙄🤨
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Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
People keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.
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Simone Amelia Jordan
(@SimoneAJordan) reported
from
Sydney, State of New South Wales
@bkjabour Yes! My Optus mobile plan has been bugging the f*ck out the past week. Dropped calls, not ending the call when I hit the red button, coverage issues.
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Sunny Sok .\
(@sokyola87) reported
from
Sydney, State of New South Wales
@SteveMolk Casting devices struggle and apps for TV’s have been difficult. But my user experience has been okay. Fans seem to forget the issues that plagued Optus sport during the World Cup. Now THAT was disastrous. But now winning awards for streaming app and retaining the EPL rights
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Simon Nguyen
(@Sighmaan) reported
from
Sydney, State of New South Wales
@rinseenrepeat @Optus Heads up...it just happened again following the heavy rain. If it isnt fixed tomorrow be ready to do this day ALLLL over again and still achieve nothing, until the issue is fixed by itself.
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Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
@Optus The network status page says my house doesn't have an outage. How can I expect it to be fixed if you don't know the outage exists?? And no one will answer the phone so I can't report the outage...
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Sally Fletcher
(@sj_sally) reported
from
Sydney, State of New South Wales
@Optus waiting for response again on messages again after another internet outage
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Kelvin González
(@KelvinGonzlez_) reported
from
Sydney, State of New South Wales
Hi @Optus I'm having issues with Optus line? Some numbers strangely disconnected and my internet its so slow. 😐🤨
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Boatyboy
(@Boatyboy1) reported
from
Sydney, State of New South Wales
@sativa_bell If you are with Optus, Amaysim uses that network and much cheaper. At present 5g still rolling out so unless you need super fast, would not worry about it.
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RedRaw Radio
(@REDRAWRADIO) reported
from
Sydney, State of New South Wales
@Optus trying to email you but like so many orgs these days you make yourself uncontactable Q: what is the issue with your network at Goolwa SA? It’s been unusable since 3:23 Fri 25/3 thru to 12:26 yesterday. Appears to occur regularly so what’s going on there @senbmckenzie
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Ziril Heartzen Starrz
(@ZirilStarrz) reported
from
Sydney, State of New South Wales
Optus... very rude...
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Allan
(@28061914mary) reported
from
Sydney, State of New South Wales
@smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.
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Thought Patrol
(@Thought_Patrol) reported
from
Sydney, State of New South Wales
Update @Optus customer service said to wait until tomorrow when they’ll get back to us. Ref: 24369613. They’ve now cancelled the service and connecting a new service and this may take ‘some time’. No specific timeframe.
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Mr.Ultraman Taro
(@ultraman_tae) reported
from
Sydney, State of New South Wales
@Optus You sent me an invoice with $0.00 and you blocked my internet. Because I owe $0.00 balance. So I paid $1, but now my internet is still not working for 7 days in a row. It's been 7 days since I contacted the staff every day, but I still can't use the internet.
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Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
@Optus you guys just hang up on people after being on hold for an hour? Internet has been down all morning and it's easier to get a call with the prime minister than to get through to you guys.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Marquis d'Killara
(@pfbt) reported
@Zemochcb @Optus Optus needs to bring customer service back onshore. Clearly the Philippines folk try hard but are insufficiently trained, they don’t understand Australian conditions (particularly in the rural areas). But that’s what happens when overseas accountants run the place.
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Work Now Mr Harvey
(@Neilbubbareno) reported
Australians are awake.. all bs about Optus and Medicare stealing ID it's part of the big reset 🤔#helpingmusicmates #trueblue what do you think? We going to digit ties your DNA #wtf
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Julie-Anne Adams
(@Bunba) reported
from
Melbourne, State of Victoria
@Optus quick and great service by Seyma at Bourke Street Mall Optus shop. 110% customer service
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Ben McCullum
(@ben_mccullum) reported
@Optus I don't know how you can justify charging customers for a mobile network that can't handle a phone call. Truly unacceptable.
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PolarK & polarkay@mastodon.social
(@Karina_Melbs) reported
@3AW693 The TIO are likely getting less complaints because we have all ascertained they are doing absolutely nothing to help anyone with the Optus issue.
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Snarky Mc Snark
(@rorybaust) reported
@BrandDNA @Optus I think mine is on the way or a sticker to add to it , I was also exposed by Medibank and also Energy Australia customer so been a bad year
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Daniel Picciotto
(@danielpicci8) reported
Just spent the last 2hrs on the phone to @Optus. They were charging me $18 for Apple Music and Sport that I never signed up for AND reduced my monthly data. Tried to resolve it buy paying EXTRA on a new plan and they still couldn’t fix it for me. Great service. #optus
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Tim
(@Timws53703797) reported
@Optus I live in clayton south 3169 and I haven't had any wifi all day please fix this issue it's preventing me from working
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Krzysztof Maciak
(@kmaciak1) reported
@Optus I cannot get 7 days trial e sim in the app because payment is not processed (multiple cards used) and customer service can’t help. To get your promo offer I need to order the physical SIM card, I cannot even use 2$ SIM to activate promo plan - insane
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Nathan
(@shanzi73338680) reported
AusSuper, Singtel-owned ATN Buys Phone Towers Business Axicom . Australian Tower Network Pty Ltd, the former Singtel Optus Pty Ltd phone towers unit taken over by AustralianSuper last year, has agreed to a A$3.58 billion...