Optus Outage Report in Kincumber, Gosford Shire, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Kincumber, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kincumber and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Optus
Optus is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Kincumber, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney, Clareville and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Kincumber, State of New South Wales
Latest outage, problems and issue reports in Kincumber and nearby locations:
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Troy Dodds
(@troydodds) reported
from
Sydney, State of New South Wales
Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.
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Daniel Chanisheff AZx2 Pfizerx1
(@DC_GSHealth) reported
from
Sydney, State of New South Wales
Had to restore my phone. My goodness it’s annoying. Esim needs visit to @Optus store to activate. My phone is the after hours number for patients and pathology. I also didn’t realise #googleauthenticator can’t transfer over. That’s my bad I guess.
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Sir Darryl Adams
(@FlyOpineMonkey) reported
from
Sydney, State of New South Wales
@AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔
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Margaret Williams
(@MimiBlueMtns) reported
from
Sydney, State of New South Wales
Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan
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Sterg13
(@Sterg_G13) reported
from
Sydney, State of New South Wales
Does Optus Sport streaming look crap for EPL?
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Christian Biggins ✌🏻
(@SeeBigg) reported
from
Sydney, State of New South Wales
Omfg the frustration in trying to close my final @Optus account over the past half an hour has been totally infuriating and making it so clear why I need to be with a different service. This is ****. I just want to close my account!
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Hugo | Colours Bring Smiles | 🇳🇿 🇦🇺 | 🇺🇦🌻
(@hugobrown) reported
from
Sydney, State of New South Wales
Again another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G
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Stephen Rutter
(@stephenrutter) reported
from
Sydney, State of New South Wales
What is happening with @optus mobile service at the moment?
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time
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LOVE
(@vinnnylove) reported
from
Sydney, State of New South Wales
idk if i got a **** contract with optus or something bc the way my wifi has been playing up is pissing me off 🫠
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My Name Is Christian.
(@NoNotChris) reported
from
Sydney, State of New South Wales
Seriously Optus?! WTF!
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Michelle Ferguson
(@fergmich) reported
from
Central Coast, State of New South Wales
@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
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Diana DJ
(@DianaDJ7) reported
from
Sydney, State of New South Wales
@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
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Graeme T (he/him)💉x 4 🇦🇺
(@GT_AUS) reported
from
Sydney, State of New South Wales
@strangerous10 We'll get a good line of sight of the Optus CEO's principles and governance beliefs if and/or when ICAC delivers a corrupt finding. If that happens, and Glaaaaad is retained.... Black ban Optus.👎😡 Mind Optus has never given a 💩 about customers from my experience.
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Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
Well Optus does have a 3G outage, maybe they should update the web-site.
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Rebecca gillmore
(@Rebeccagillmor4) reported
from
Sydney, State of New South Wales
Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus
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Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@wyvernsrose @sassycarrie From my years with them, dropped a few years ago, I have zero confidence Optus has any idea at all the extent of the hack. Utterly incompetent at customer service, technical support, the lot.👎😡🤬
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Hans 'wear a damned mask' Orph
(@HansOrph) reported
@Optus "Reduced service" and under investigation. Thanks for getting back to me
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Stefan Brydon
(@Stefan_Brydon) reported
@Optus been trying to get in touch for a while today and proving tiring. Can we arrange for customer service to get in touch urgently/ASAP! @OptusEnterprise
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Anarcat2
(@PunishedKitteh) reported
@jones_writer I have satellite net because I'm in the sticks. My download is about 23 mb a sec lol never higher. Actually back in the day I had Optus ADSL and it hummed along nicely. You could play online games no problem.
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Ant Kaplan
(@AntKaplan) reported
from
Melbourne, State of Victoria
@HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.
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GamingWithMusic
(@OfficialGWM) reported
@Optus Why did I randomly recieve a message: "Hi, just confirming we've recieved your request to cancel your service for XXXXXXXX" (My phone number), when I never requested this. I'm concerned on my number getting cancelled.
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Jay
(@spinbotters) reported
I told you people I wanted to cancel my plan but you guys kept it running after I canceled I’m not paying for that optus bill... I even have evidence that I wanted to stop the plan and I agreed to pay for the pay out fee etc smh
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Melanie Usher
(@mjgal) reported
@p_terg Optus have been great. No problems...until recently...and now we're having intermittent ADSL.
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Dan
(@Dan_M75) reported
@JoviiiGirl The only way for it to be properly blocked is for your carrier (eg Optus) to block it at the switch. Block function on phone just means that that number won’t trigger the handset ring function. Likely to need a formal police complaint to get this block applied but it is possible.
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Darryl 🌪️Viva la Entropy🌪️ Morris
(@o0ragman0o) reported
When I was growing up, there was always a live phone for line for emergencies Now it's hard to go 2 weeks without @Optus, @Ergon, @NBN_Australia going down for indefinite periods leaving a complete and dangerous power and comms blackouts across the region #MillaaMillaa outages
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Isport King
(@IsportKing) reported
Sorry guys main event has an issue Use Dazn 19 Optus 1