Optus outages and service status in Kincumber, New South Wales

Problems in the last 24 hours in Kincumber, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kincumber, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Kincumber, New South Wales

Latest outage, problems and issue reports in Kincumber and nearby locations:

• 
  peter dorrian (@dorrian_peter) reported 2 minutes ago from Central Coast, New South Wales

  Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

• 
  Barbara Elkins (@BZElkie) reported 8 minutes ago from Central Coast, New South Wales

  @janine_hendry Cancel contracts with Optus? Urgent enough?

• 
  Belinda Noonan (@BelindaNoonan1) reported 10 minutes ago from Central Coast, New South Wales

  @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

• 
  Michelle Ferguson (@fergmich) reported 15 minutes ago from Central Coast, New South Wales

  @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

• 
  Josh Howe (@JoshO567) reported 18 minutes ago from Central Coast, New South Wales

  @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

• 
  jem (@lumbers1978) reported 30 minutes ago from Central Coast, New South Wales

  hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.

• 
  Jean-Jacques Halans (@halans) reported 35 minutes ago from Central Coast, New South Wales

  Optus having a problem with 4G data on iPhone 12.

• 
  Sally Purcell (@ResourcefulHDR) reported 37 minutes ago from Central Coast, New South Wales

  @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

• 
  Mark Tarrant (@MarkEquestrian) reported 54 minutes ago from Central Coast, New South Wales

  @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  No Shenanigans 😉 (@evanste46409034) reported 6 minutes ago

  @strangerous10 The Optus CEO fell on her sword after their nationwide outage a couple of years ago. The Telstra head might go the same way. What were they thinking, laziness, or just penny-pinching.

• 
  Dave (@Dave87990998) reported 7 minutes ago

  All areas zero today not even finals week ur struggling from next month finals wtf ur going to do loss all straight and out of grand finals even u win and play grand final ur just **** no use outside Optus stadium @freodockers

• 
  Dean Hawkes (@hawkeyemanagem1) reported 8 minutes ago

  @Theblackfemini3 Not a thing here? didnt get any alert Maybe optus network dont get?? Helpfull🤡show

• 
  Jason Anders (@Jet_Anders) reported 9 minutes ago

  @Optus @Optus I also have been experiencing problems with apps loading despite having 4G.

• 
  Optus Help (@optus_help) reported 10 minutes ago

  @Joshdabagger Hi Josho, apologies for any inconvenience this may have caused. Optus is reducing the number of mobile plans across its product range to simplify our systems and processes so we can provide an improved service to customers. If you have any further questions or concerns around this change, please feel free to send us a Direct Message. Aman

• 
  Rob (@hkrob) reported 11 minutes ago

  @johnreader @Optus @optus_help An AI bot would be better than most Optus support I've dealt with tbh!

• 
  Jay C 🟣⚓⚪ (@lolgasem) reported 11 minutes ago

  @JordanTHFCFFC Optus stadium is so **** to get to/from

• 
  NewsTongue (@NewsTongueX) reported 12 minutes ago

  🔴 Telstra CEO faces parliamentary inquiry over nationwide outage affecting emergency calls, payments Telstra chief executive Vicki Brady will testify Friday before an emergency parliamentary inquiry into last week's outage that knocked out triple zero emergency calls, disrupted payment systems, and stopped trains in two Australian states. Greens communication spokesperson Sarah Hanson-Young said: "Telstra, just like Optus, has put their profits ahead of public safety and public service for far too long, and the law allows them to." • Telstra accepting compensation claims from affected customers and small businesses with supporting evidence

• 
  Theofatcat (@Theofatcat) reported 13 minutes ago

  I’m wondering if Telstra Optus etc will cope on Monday 27th when all the emergency services etc are planned to be delivered to phones

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 14 minutes ago

  @MichaelRuyg yep, when they built the NBN fixed wireless tower, that carries optus and vodafone as well, it had a backup generator. then the tower got "upgraded" with 6 months of regular outages and then next power outage we discovered the backup generator and the ability to call 000 was gone