Optus

Optus Outage Report in Kurrara, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kurrara, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kurrara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Kurrara, State of New South Wales 02/11/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Kurrara, State of New South Wales

Latest outage, problems and issue reports in Kurrara and nearby locations:

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • karenandrewsmp Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, State of Queensland

    Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • realfitzy1971 Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • madamcyn cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • missiapa missiapa (@missiapa) reported from Gold Coast, State of Queensland

    @Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SydneyEditor1 Verushka, an editor (@SydneyEditor1) reported

    @divabooknerd @jodiehastweeted @Optus I am unfortunately. They are offering a complimentary monitoring service of credit report and identity via equifax for a year

  • ejBelPatra t u p p e n c e (@ejBelPatra) reported

    I feel I'm unnecessarily paranoid, but I just saw a tweet from an ex-Optus customer who said although they'd cancelled their account a couple of years ago, they still received an email informing them their info was part of the recent hacked & stolen data as it was kept on file.

  • mandurahmum jane (@mandurahmum) reported

    @Optus no email from you lot, but heaps of emails from others that I have never heard of. Thanks for nothing !!°

  • ICR360 International Crisis Room 360 (@ICR360) reported

    The hacker claiming to be behind the cyber attack against Optus has released 10,000 customer records and threatened to leak more if the Australian telecommunication giant refuses to pay them US$1 million in cryptocurrency.

  • mystic_medusa Mystic Medusa Astrology (@mystic_medusa) reported

    @DaveTaylorNews They just told me that their 'new system' mean Optus subscriptions cannot function without a credit card on file, despite their demonstrable negliglence with customer data but they'll let you cancel. No attempt at customer retention, seems like they're in wind-down mode.

  • actualfredsmith 𝗙𝗿𝗲𝗱 𝗦𝗺𝗶𝘁𝗵 (@actualfredsmith) reported

    I wonder how many Optus cutomers will now move to a telco more concerned about customer security than profits?

  • carter_wassana Wassana sydney (@carter_wassana) reported

    @madwixxy @Optus @Telstra This govt have no intention and no ***** to hold any big business accountable for its errors and omissions

  • divabooknerd Kelly (@divabooknerd) reported

    @SydneyEditor1 @jodiehastweeted @Optus That's terrible, you shouldn't be needing to chase this up with them. Are you on a contract? I'm thinking of switching companies due to their lack of response or accountability.

  • GavinWakeupint1 Gavilarr 🍸☮️🏳️‍🌈🏳️‍⚧️🖤💛❤️ (@GavinWakeupint1) reported

    @newscomauHQ So the blatant lies & the gaslighting of customers continues. Why did you not say anything about customer Medicare numbers being compromised as well?? Your behaviour and response after the fact is disgraceful. Heads need to roll & I hope Optus is bleeding shitloads of customers.

  • ShipsInP0RT Annie Rob (@ShipsInP0RT) reported

    @cokeefe9 @MSMWatchdog2013 @9NewsAUS What a nightmare for people caught up in this Optus security fail😢