Optus

Optus Outage Report in Kurrara, State of New South Wales

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The latest reports from users having issues in Kurrara come from postal codes 2487.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kurrara, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kurrara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Kurrara, State of New South Wales 05/20/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kurrara, State of New South Wales

The most recent Optus outage reports came from the following cities: Kurrara.

Loading map, please wait...
City Problem Type Report Time
AustraliaKurrara Phone
AustraliaGold Coast Phone
AustraliaGold Coast Internet
AustraliaGold Coast Phone
AustraliaGold Coast Internet
AustraliaGold Coast Internet

Community Discussion

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Optus Issues Reports Near Kurrara, State of New South Wales

Latest outage, problems and issue reports in Kurrara and nearby locations:

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • madamcyn cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

  • realfitzy1971 Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • cam3r0n2k LSV Serious Callers Only (@cam3r0n2k) reported

    @warwickpauld On what planet do they think trashing internal investigations will help them? They keep talking about Berejiklian as though her reputation got destroyed - BS! She ain't working at Optus as the coffee lady - they picked her because she's a thug!

  • alexanderdanilo Alex Danilo (@alexanderdanilo) reported

    My @NBNCo connection has been going up/down every 5 mins the last 2 days, downstream router issue probably. 1 hr, 10min chat to @Optus rep, I asked 3 times to book NBN tech, then they ask "where can you see the modem has no DNS?". I ask "Do you know what DNS is?" Silence. Ugh!

  • VenoMzNFT VenoMz (@VenoMzNFT) reported

    @Optus @good360au Fix your ******* connection. It’s been 3 weeks and my internet has been ******,lagging or even cutting out

  • mwmur Mike (@mwmur) reported

    Hey @Optus is it your general practice to disconnect someone's NBN service and then be unhelpful in trying to find out why it was done?

  • geoffswan Geoff Swan (@geoffswan) reported

    @alexanderdanilo @NBNCo @Optus I had a similar problem where the ntd and all connections would drop out daily at 5am. After three months of educating nbn and Telstra they finally fixed it up in the Townsville data centre that was killing all leases at the same time. Garbage network!

  • alexanderdanilo Alex Danilo (@alexanderdanilo) reported

    @geoffswan @NBNCo @Optus So frustrating. They read from a script and don't understand a thing. Highlight was them telling me they'd detected a problem with my WiFi on the modem. But all the connections are hard wired ethernet, I don't even use the WiFi on their modem, sigh.

  • Wittyfan 😷💉💉💉richwhiteguy78 (@Wittyfan) reported

    @Optus @WayneOBrien9 If they send you a link to a verification form it doesn't work.

  • J3kWoozie Woozie (@J3kWoozie) reported

    @Optus Mobile outage in Glenroy, VIC, 3046 since 3pm and yet to be fixed. What is going on?

  • J3kWoozie Woozie (@J3kWoozie) reported

    @Optus My business has been affected by this outage. We have not been able to contact our customers and vice versa. How long will it take? We depend on phone calls and texts messages for our business.

  • mickpmcgee Mick McGee (@mickpmcgee) reported

    Rang @Optus to report an internet issue and was told there’s a request to relocate my service that I didn’t request! Guess that’s an hour if my life gone tomorrow dealing with this debacle.