Optus Outage Report in Kurrara, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Kurrara, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kurrara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (5%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Kurrara, State of New South Wales
Latest outage, problems and issue reports in Kurrara and nearby locations:
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Diana DJ
(@DianaDJ7) reported
from
Sydney, State of New South Wales
@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
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Beth McMillan
(@BurrawongGaian) reported
@Optus can't login after changing data but there will be a reminder to pay invoice of data whiche fails. EVERY DAY #epicfail
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Alli Mac
(@allimac77) reported
@lavosaurus I too am getting a $4/ month increase and extra data on top of the data I never use. So I too will no longer be an @Optus customer.
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DARREN
(@drnlws) reported
@Optus Your Indian call centre staff are rude, and frequently hang up because they can't hear or understand. I have no issue with offshoring - it's very effective, but not like this.
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linda Brown
(@lindaBr05345672) reported
Optus has been down in my area since 10am, it’s just back now at 11.30pm!🤯
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Bruce
(@62_alm) reported
@lavosaurus I got rid of my Optus connection a few months back. Worst customer experience of my life. SFA support, two day wait for return calls from off shore. Just crap
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Joey Legit
(@JoeyLegit1) reported
@NUFC_39 @TMGas86 @NUFC Is there seriously no service for this in the UK? I can watch ten games a week in Australia on Optus sport.
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Omar Sakr
(@OmarjSakr) reported
ALT: Screenshots of Optus messages about disruptions to their network, going back months.
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SAB
(@EvilStephMum) reported
@lavosaurus @Optus Ropable when I got this email. Charging me more for the same crappy service, taking away more, claiming to give me more data which NO ONE is tracking, and still having less coverage than ever. Eff off kunz.
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JP
(@jenpryor1) reported
@lavosaurus I got the same email. As soon as my contract is up I’m going elsewhere and I’ve been an Optus customer for over 20 years. I’ve had enough. Their contact number is written in invisible ink and they’re challenging Telstra for the title of the biggest bastards of telecommunications