Optus Outage Report in Tweed Heads, Tweed, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (71%)
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Phone (10%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Live Outage Map Near Tweed Heads, Tweed, State of New South Wales
The most recent Optus outage reports came from the following cities: Gold Coast.
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| Kurrara |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Richardson
(@bikebird) reported
from
Sydney, State of New South Wales
@Optus land line.. not working beep beep
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Luke Charles
(@ljagx) reported
@Optus my #5G home internet is down in the #HollandPark area (4120) since yesterday - any chance it will be back online before next week?
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DylboFPS⚡️
(@Dylbofps) reported
@Optus I ran a test against my wife’s phone with the same 4G service and wifi connectivity… turns out it’s my iPhone and not the provider. I guess it’s time for an upgrade. Apologies for assuming it was the network before running a logical test
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Francis Kelleher
(@KelleherFrancis) reported
@OptusSport I’m an Optus customer in Sydney, NSW. Trying to watch the Liverpool v Watford game but I can’t as your coverage is very bad with continued buffering. Driving me mad. That is standard poor quality from Optus. It’s no wonder people resort to illegal online streaming.
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🦓 ZebraZee
(@zebrazyra) reported
Why do they make setting up and connecting to the internet really hard. Surely plug in & go is possible. And why give me a phone number for technical support only for technical support to tell me to call another number that doesn’t have the options I need. @Optus lift your game!
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Optus
(@Optus) reported
@zebrazyra If you needed a hand with this, have a chat to our 24/7 Tech Support via the Optus App Part 2/2 -Quade
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Ajay
(@ajay_eats) reported
@CheemsCricket Yeah true. It has also got YouTube originals which isn't too bad. India has got the best subscription service - 100-150 Rs/month for music- 399/year for hotstar, 1000/year for Sony. Here, to just watch cricket and football you need to subscribe to Optus, Stan, fox,bein 😭😭.
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Leon Rowan
(@LeonRRowan) reported
@amaysimAU @cameronreilly I expect you will support it as it is likely part of a comprehensive 'digital future'. The issue is how many (perhaps) years it will take. You may have to wait for your owners Optus as their staffer told me eSIM is no go on their prepaid (Telstra do ESIM on prepaid).
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ItsNotDurbo
(@AaronDurbidge) reported
Why does my mind always resort to Opeth when I go to type something starting with "op." SMH. This latest one isn't even remotely the same subject, I highly doubt Opeth would be able to help me when it comes to watching Watford vs Liverpool, Optus Sports on the other hand...
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Tingas
(@Tingas75) reported
What’s the deal with @Optus phone numbers? This is the 2nd prepaid No. I have used for work & once activated, I’m getting smashed by spam texts from random businesses & non-stop calls from scammers & people wanting to help me with my share portfolio. You guys sell these numbers?