Optus outages and service status in Tweed Heads, New South Wales

Problems in the last 24 hours in Tweed Heads, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Tweed Heads, New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

• 
  Bat’s (@Qldstew) reported 6 minutes ago from Tweed Heads, New South Wales

  @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J Labs (@jnj_pro) reported 8 minutes ago

  @Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.

• 
  Freopics_ (@freopics_) reported 16 minutes ago

  Heading to the soccer tonight. I have photographed and seen a few games but never at Optus. Going to be cold 🥶

• 
  Geoff (@GeoffPAus) reported 17 minutes ago

  Why does @Optus now require a direct debit to be setup if you want to change your internet plan? I have had post paid plans with Optus for years and never an issue but now have been told it is the only way😡

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 24 minutes ago

  @aamir_ibrahim01 @JensenHuang Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please liaise Singtel/Optus to restore Jazz IR in Australia.

• 
  Jason Anders (@Jet_Anders) reported 27 minutes ago

  @Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?

• 
  Kelly (@Kelly26552573) reported 28 minutes ago

  @blu_boys @Optus Switch to Amaysim. Half the price still on the Optus network. You can take your phone numbers.

• 
  Jason Anders (@Jet_Anders) reported 32 minutes ago

  @Optus @OptusNewsRoom @Optus I also have been experiencing problems with apps loading despite having 4G.

• 
  Daniel Porta (@therealdporta) reported 32 minutes ago

  @archerroberts9 This is where it sucks for an interstate team. They have to do it outside their home ground. If the granny was at Optus, then freo is 75%+. Coz it's at the G they are 50%. Swans, lions, hawks 15% each.

• 
  Lucy Graham (@montrosegraham) reported 32 minutes ago

  @ChinaSelect Australia has had two major telecommunications network failures. As a result of the Telstra failure, three people died, including a baby. One person died as a result of the Optus failure. No infrastructure should have any exposure to foreign adversaries.

• 
  #ForeverFreo (@BrianJArbuckle) reported 32 minutes ago

  @karavas_alex Nah - not playing at the G becomes a bigger myth. Some clubs don’t play at Optus in a season but maybe expected to play a final there. It’s just a mind set, the more it gets talked about, the bigger the issue , we’ll be fine