Optus outages and service status in Tweed Heads, New South Wales

Problems in the last 24 hours in Tweed Heads, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Tweed Heads, New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

• 
  Bat’s (@Qldstew) reported 39 minutes ago from Tweed Heads, New South Wales

  @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A K (@AK22762976) reported 6 minutes ago

  @SkyNewsAust CEO return won't fix the problem - the Engineers are the important focus group whose expertise is critical to restore services [certainly earning their annual salary now -bonuses? "poof!" One imagines Optus satellite services in hot demand

• 
  Danielle Hitch (@DanielleHitch) reported 9 minutes ago

  Update 2: Helped to log into messaging (good). Now I discover the complaint is filed under 'a credit default' - wtf! Called to review plan and get new phone. I'm back to the person that said 'no' this morning. Would be funny if it wasn't so utterly infuriating...@Optus

• 
  Cruz 🏴‍☠️ (@ozsats256) reported 11 minutes ago

  @QBCCIntegrity @Dunder_viking @Optus Decentralised communications fix this.

• 
  daytona (@daytona7th) reported 12 minutes ago

  @tim_blee You would think that if you relied on the mobile network to receive payments then you would have a backup should the particular network fail. Maybe have an Optus or Vodafone SIM card handy or re-route your payment system to the NBN? No sympathy for unprepared businesses.

• 
  Ash 🇦🇺 (@TheInspectorAsh) reported 15 minutes ago

  @JacintaAllanMP We saw similar issues with Optus. There is supposed to be redundancy that allows emergency calls to be carried over any available mobile network. If our emergency communications and critical infrastructure are meant to be resilient, why do single network outages continue to have such widespread impacts? It’s time to review whether our redundancy is truly independent, or whether we’re relying on backup systems that share the same points of failure.

• 
  Roller (@roller2426) reported 21 minutes ago

  Outages... Telstra.. Optus.. banks Always in Australia Big profits results in ****, unreliable service.

• 
  TRPoint.pics 🏳️‍🌈 (@thatfancypear) reported 23 minutes ago

  (not to mention, I was in the OPTUS shop when this occured, and has occured many times...) I couldn't send any messages on discord but speed tests were fine, I smell layer 7 sniffing and dodgy QoS to make your network look better...

• 
  X General (@GerardWilliam16) reported 23 minutes ago

  @reidallaboutit9 Problem is the grand final isn’t played at Optus stadium

• 
  Tweet Whisperer David J Smith (@Ausshot3Dave) reported 23 minutes ago

  @strangerous10 And they pushed back at global roaming as well. Happens as a default in most countries. Would save a lot of problems if Telstra or Optus shared their networks when network problems arose with any communications provider in Australia 🇦🇺 @AlboMP

• 
  A Wheelie Fungi M.Ci🚹♿ (@Antony_Clements) reported 24 minutes ago

  @MikeCarlton01 @Telstra That would be vodafone followed by optus and then telstra. Before anyone comes after me, vodafone went down for several months in 2010/2011, optus had a data breach in 2022 that affected nearly 10 million customers. Telstra just inconvenienced people.