Optus Outage Report in Tweed Heads, Tweed, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Tweed Heads, Tweed, State of New South Wales
The most recent Optus outage reports came from the following cities: Gold Coast.
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| Kurrara |
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Community Discussion
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Optus Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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missiapa
(@missiapa) reported
from
Gold Coast, State of Queensland
@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Paul 'Browny' Brown
(@brownypaul) reported
@nicwkelly @Optus Mate had a terrible experience with them leaving my old house - their fault and no resolution from my end that I was happy with - Ombudsmund now - it's the only way to get their attention and this resolved asap
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50ShadesofJay
(@JayJayK75) reported
@optus please let me out of my contract early, I have until February 2024 to go, my home internet is rubbish, my phone coverage is rubbish, can’t even watch a movie without internet dropping out 9-10 times. You clearly can’t provide me with what him paying for, cancel my plan
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Loz
(@Lozv1) reported
@BrettYoud @PRGuy17 @AlexBurtonline Tasmania in total has less than 600,000 people. Perth demolished our AFL oval to build Optus. Yes we have the WACA but it’s pretty much a white elephant now If it wasn’t so historical it likely would have been torn down. There’s still discussions on doing so
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ryan
(@ryanmassive11) reported
@scott_gambier Yeah on that only optus but crap
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Helena Scott
(@HelenanMimi) reported
@PeterWMurphy1 #QandA is a complete waste of public monies. Grant’s facilitation is clumsy and disruptive. It’s like amateur hour on a minor cable network and I only subjected myself to part of tonight’s program curious to hear if the Optus question gets a mention. No 🎲
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Sikamikanico
(@Sikamikanico) reported
Went with @optus when switching ISPs as I thought big org = maybe good support. The service I ordered on Friday isn't active yet and I have been on hold nearly an hour so far trying to get it sorted.
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ryan
(@ryanmassive11) reported
@Pworboyes1995 Yes only optus showing and that's crap
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(null)
(@kvd3n) reported
@big_monkeyball Australia has had a number of hackings. Optus/Latitude/Service Australia. Imo the govt hacked all said sites, got control of our phone and the majority of civilians are on different Watchlists that correlate with what they get up to in their life eg conspiracies, drugs, brothels
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Ryan Pickett
(@Eagleeyedkiwi) reported
Optus sport have mislabelled their feeds. Now they flipped it over and not only was West Ham winning 2-nil, but spurs are down 3. Good times
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emma jane •
(@emmastacey_) reported
LOL, be v v careful when accepting @Optus new 'subscription service' plan. They legit take away payment extensions and the ability to make payments on the app... for a business who gave away our data to the dark web, it's a little cheeky.