Optus Outage Report in Tweed Heads, Tweed, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (5%)
Live Outage Map Near Tweed Heads, Tweed, State of New South Wales
The most recent Optus outage reports came from the following cities: Gold Coast and Kurrara.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Kurrara |
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| Gold Coast |
Phone | |
| Kurrara |
Phone | |
| Gold Coast |
Phone | |
| Gold Coast |
Internet |
Community Discussion
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Optus Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Mostly Kristy Sometimes Anderson 🐙 drip
(@Kristyg1) reported
@nightwatchman What if you are an optus customer who doesn't read the paper. Only had one email, no follow up. It sucks. Do they not understand that they will be setting up new email addresses not trying to hack current one as they didn't get passwords... so no point looking for suspicious
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꧁༺ 𝓗𝓪𝓴𝓾𝓷𝓪 𝓜𝓪𝓽𝓪𝓽𝓪 ༻꧂
(@VagBubbles) reported
Sick of @optus and their **** after all this. But I'm stuck with them until I can pay off this stupid phone. 🤬
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anna
(@SADHRSANNA) reported
ok but realistically, the optus breach, surely idgaf enough to care like all my info is already out there. what damage can actually be done
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🇦🇺 Wayno 🌻 🇺🇦
(@kts350) reported
@Mark_Young05 @Julxxx0 Just read that they changed the law nsw so to do any credit checks they need your licence number and card number. Service says that we can only change our licence if optus said that both licence and card number was given out and it takes weeks to do.
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Jake Brown
(@browndogstales) reported
@DrShaneRRR @SharnelleVella @DrDStojanovski I can't remember the last time I was an Optus customer (at least 10 years) but have been notified of impact. Shocking data policy. Absolutely no need for them to keep identity verification materials for past customers.
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Zhao Wu-ming 💉💉💉💉💉💉💉💉💉💉💉💉💉💉💉💉💉
(@ZhaoWuMing14) reported
Pathetic @Optus is now doing the ol’ government approach of announcing a review into their botched data security while customers continue to suffer and are forced to pay their bills for garbage. Little comfort Unless you’re some Deloitte staffer who will make $$ from the review
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Chief Health Officer McGoo
(@CHOMcgoo) reported
@Cutter_the_1st @Optus Um yes.... licences in WA do not have any other numbers apart from licence number issue and expiry dates and birthdate.
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amazingali
(@amazingali9) reported
@egirrrlie @slsandpet I had an optus mobile phone account until I cancelled it when I went overseas in 2011. I returned in 2013 and got a telstra mobile phone. In Feb 2021 I found out I had a bad credit report from Optus. Someone had gotten a mobile phone in my name, using my ID … 1
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Alex Turnbull
(@alexbhturnbull1) reported
After the @Optus mess now would be an ideal time to have a "login with mygov" to verify your identity without having the entity requiring verification having enormous amounts of personal information. @MarkDreyfusKCMP
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Mohammad Khan
(@lawyermkhan) reported
I am a former optus customer. @Optus Recieved an email saying they will pay for my replacement card BUT it will only be credited to my bill. WHAT BILL? Stop continuing your scams and make it easy for people. #OptusDataBreach #Optus