Optus Outage Report in Tweed Heads, Tweed, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (12%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (6%)
Live Outage Map Near Tweed Heads, Tweed, State of New South Wales
The most recent Optus outage reports came from the following cities: Gold Coast.
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| Kurrara |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.
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missiapa
(@missiapa) reported
from
Gold Coast, State of Queensland
@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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austin is a alpetigma 🏳️⚧️ SELFIE PINNED 📌
(@syrupnap) reported
@SkyThom3 @sammygreeen I just spent a week in the middle of whoop whoop and I have family with optus and others who are with other smaller companies, however anyone with telstra were the only people to get service, but in certain towns telstra had no service 🤷 it changes from place to place
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Hailey
(@naboothesharman) reported
@Optus The link to track the outage doesn't work so how can I tell if it's completed?!
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Optus
(@Optus) reported
@The_Enunciator Hi Benedict, there is a known issue with Facebook, WhatsApp and Instagram facing issues globally. This is unrelated to the current Optus My Account maintenance which is scheduled to be finalised this morning. Please send us a DM if you have any questions. Jack
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Sam Nicoletti
(@SamNicoletti3) reported
Ahhhh THE JOY!! Calling Optus this morning to complain about the reception cutting in and out in a suburb 10kms from Melbourne CBD.. Only for the call to cut out whilst I was getting somewhere due to no reception! #FML #Optus
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visav nath
(@visav_nath) reported
@Optus chasing on order since 29th sep, response from team that not available in warehouse. Its just an apple watch and airpods. Worse service by optus
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𝗣𝗿𝗲𝘀𝘁𝗼𝗻 𝗱𝗲 𝗚𝘂𝗶𝘀𝗲 #BLM 🏳️🌈📝
(@backupbear) reported
That's four SMS's and two emails in the space of 60 seconds telling me about network upgrades in my area being complete, @Optus. Getting awful damn spammy from your end.
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Al Jareer
(@CAPONE_77) reported
@StanSportFC @maxrushden @mredkavalee This must be one of the must stupid ideas yall thought about making your subscription 4 times what it was for optus. Not only have yall taken the rights for one of the largest competition in the world i have to pay an extra $10 to watch your **** shows give it back to optus.
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R a c h 🌱
(@rachplayssttv) reported
I swear we have the worst luck with internet providers.. first Optus and now @Aussie_BB is being ridiculous. We signed up with them before we had to move with a 6 month deal and now they want us to pay full price when we only used them for under 2 months! I'm really not happy.
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Neil De Souza💥
(@neiltdesouza) reported
@visav_nath @Optus Correct. It’s gotten worse than a few years ago. Digital team or not, waiting for 20-30 minutes for a 2 minute task is a fail.
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SpookyDance | OPEN
(@FieryDnce) reported
First thing tomorrow morning after I wake up I will be going down to my local Optus and trading my phone for a Z Flip 3. cant wait