Optus outages and service status in Tweed Heads, New South Wales

Problems in the last 24 hours in Tweed Heads, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Tweed Heads, New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

• 
  Bat’s (@Qldstew) reported 16 minutes ago from Tweed Heads, New South Wales

  @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported 6 minutes ago

  @showcallcrewing @NBN_Australia I ended up using iiNET because the offer a 4G backup, very important for work. And Optus did not help when NBN tech disconnected me, by mistake, as their record were not accurate, so they cut me. For it sorted in 3 days, but no apology from NBN for their error no follow up.

• 
  Optus (@Optus) reported 6 minutes ago

  @saline Hi Samela, so that we are on the same page, you have an Optus service and your service is getting cut off at night, especially when you call your colleague Brenda? If you are an Optus customer having issues with your service then please send us a direct message with more details of the fault so that we can assist you further - Kartik

• 
  Charlotte Lavelle (@traderlavelle) reported 9 minutes ago

  Is it just me, or has Optus 5 been seriously dumbed down? I feel 4.8 was way better.

• 
  Jason Anders (@Jet_Anders) reported 10 minutes ago

  @Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?

• 
  James One 😷 (@james00000001) reported 12 minutes ago

  @jilldlovinglife @Dempsey57Jackie Yeah seems to be no correlation to carrier, not an Optus problem

• 
  cra0 (@cra0_net) reported 12 minutes ago

  @satoshigoy @Optus AusAlert isn’t delivered through @Optus. On LTE, the cell sends a Paging indication 'cmas-Indication-r9' then the warning itself is broadcast in SIB12. A working SIM or successful network registration is not required.

• 
  kim willis (@kim1_kw) reported 16 minutes ago

  @QBCCIntegrity Australians are now being subjected to more and more data breaches. I have friends with Optus and Energex who are at a loss as to what to do. Bank details, card details, DOB. Banks cancel your cards in times of dispute. Direct debits are affected. Constant crimes against us all.

• 
  Jeanette-End the Zionist Genocide @WSWS_Udates (@JaniceB72627796) reported 19 minutes ago

  @james00000001 I now think not an Optus problem as my husband received the alarm and he is on the same service as me. If I don't get anything I will contact Optus to find out why not.

• 
  Great White Munkeh 🤍♀️🇦🇺 (@munkehsoup) reported 19 minutes ago

  I don't know why I even bother with the useless gd Optus app. It never ******* loads or works properly! Faster to just log into my account on the web ffs. 🙄

• 
  Rob (@hkrob) reported 20 minutes ago

  @johnreader @Optus @optus_help An AI bot would be better than most Optus support I've dealt with tbh!