Optus outages and service status in Tweed Heads, New South Wales

Problems in the last 24 hours in Tweed Heads, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Tweed Heads, New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

• 
  Bat’s (@Qldstew) reported 8 minutes ago from Tweed Heads, New South Wales

  @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eagles. Stats and random. (@EaglestatsNW) reported 8 minutes ago

  It's not possible for that to happen. I think not quite as bad as at Optus, both require a full clearing of the decks across the whole club. This isn't a rebuild in culture which is clearly what's required. It's just collecting players & not making them gel

• 
  Brendan Kelly (@brendan_kelly9) reported 10 minutes ago

  @nicko_316 Thats bad news for Brizvegas if you’re right. Freo will be favourites in that match up at Optus.

• 
  Optus (@Optus) reported 10 minutes ago

  @jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel

• 
  Rob (@hkrob) reported 15 minutes ago

  @Optus Have you tried tracert the IP I mentioned in the Original post from an Optus network?

• 
  J Labs (@jnj_pro) reported 19 minutes ago

  @Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.

• 
  James One 😷 (@james00000001) reported 22 minutes ago

  @jilldlovinglife @Dempsey57Jackie Yeah seems to be no correlation to carrier, not an Optus problem

• 
  Dave (@Dave87990998) reported 23 minutes ago

  If 80% of the games this season was not in optus freo will not be in no1. Taday game is ****.u might ne a minor premier but not a premiership winner in this form.Always winning 2nd half this will not work in finals lets wait and watch @freodockers

• 
  Evans Electric (@tsport100) reported 24 minutes ago

  A guy moved into a new apartment. Only “official” internet was FTTN NBN — $90/month for a pathetic 30 Mbps down max. He called Telstra and Optus. Both said “5G Fixed Wireless not available at your address.” He checked a cell tower map anyway. Half a dozen towers within a couple km. Bought a GL.iNet GL-X3000NR 5G router + built a DIY 4x4 MIMO LPDA external antenna. Result? 800 Mbps download / 170 Mbps upload. 25x faster. $75/month. Same building. Here’s exactly how he did it 🧵

• 
  Amber | Uber The Yurr (@Uberstooks) reported 28 minutes ago

  Imagine cancelling a family plan & replacing it with another service, funnily enough which costs more. Customers needs aren’t changing, your greed is. @Optus, this is appalling & just outright greedy. I will be taking my business elsewhere, along with future required services.

• 
  Scarab (@ScarabOfficial) reported 28 minutes ago

  @tiny_watermelon @Optus I just realised I didn't get an alert today either, while I was sleeping. Considering I'm a disabled pensioner that's a little concerning. In the days of landline phones, I was on a high-priority service. Maybe it's because I don't have a smartphone ? Goodness knows.