1. Home
  2. Companies
  3. Optus
  4. Tweed Heads
Optus

Optus outages and service status in Tweed Heads, New South Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Tweed Heads, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Tweed Heads, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Tweed Heads, New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus
    Optus (@Optus) reported

    @billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku

  • survivejp_0423
    まどか27卒 (@survivejp_0423) reported

    @Optus I have been trying to contact support regarding unexpected OPTUS PREPAID charges but have not received a response. Could someone please assist urgently?

  • triggywiggy
    Jack Cooksey (@triggywiggy) reported

    @PaulDonGipps It will go ahead. Optus is well protected from the wind. Just gonna be an awful game

  • josh51778374543
    josh (@josh51778374543) reported

    @Optus hey it's been 8 weeks and you haven't fixed the towers for home internet 5g I have been complaining and you guys say it's being fixed but it's taking forever I can't play video games online my connection drops in and out it's treble fix it Mornington

  • mustafa__jones
    Mustafa Jones (@mustafa__jones) reported

    @SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.

  • lozza929406
    Lozza! 💙💛🦅 (@lozza929406) reported

    @DylanMcEvoy Is that at optus? WTF

  • lenphil29
    Lenny Phillips (@lenphil29) reported

    @matt__nicholls @freocrood @chris_willo I haven't been to either so purely off tv, optus layout looks and feels **** in comparison to subi. Let perth people sit in the sun on wooden benches if it improves my tv experience imo

  • optus_help
    Optus Help (@optus_help) reported

    @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

  • shivjam
    shiv 🔜 on twitch (@shivjam) reported

    @AllieHollyS I called Optus and said I would be moving to a place that offered $25 a month. I was sick of it. So they just manually changed my plan from $75 to $25 for the year…… their prices are completely made up and they can do wtf they want you just got to be serious about leaving.

  • anupelectro
    Anoop Z (@anupelectro) reported

    @amaysimAU @Optus no network at eagle junction station. Brisbane. Horrible agreement with amaysim for not sharing all sites for coverage. Shame.