Optus outages and service status in Tweed Heads, New South Wales

Problems in the last 24 hours in Tweed Heads, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Tweed Heads, New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

• 
  Bat’s (@Qldstew) reported 39 minutes ago from Tweed Heads, New South Wales

  @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Lawson (@Borindas_Lament) reported 3 minutes ago

  @NBN_Australia Another internet free night because you and Optus won't fix whatever makes our internet drop out regularly. FTTP in 2026 but we'd get better connection in South Sudan.

• 
  Jez (@Jez3c) reported 4 minutes ago

  @PurpleHaze_Lee Reckon The noise last night, broke the sound barrier and probably a couple of windows. Anybody check Optus for broken glass last night.

• 
  Lady Leo (@Dunhacking) reported 5 minutes ago

  @Optus Please fix your Pay By Phone service. Three failures so far today. Rang your Enquiries number and got shunted back to Pay By Phone.

• 
  Val (@mightgetthere) reported 7 minutes ago

  @DevMohali @Ausbobsmit I have met some really nice Indians, and I have met some that want to rip us off every chance they get. I will never again deal with an Indian or a Pakistani in telecommunications. I’m not sure but I think Telstra and Optus are a bit gun-shy well.

• 
  Raymond McKeown (@RaymondKeown3) reported 8 minutes ago

  @Kate3015 I wonder if when he rushed up to Singapore about fuel if he said anything about what he was going to do to Optus? They will react the Singapore Govt. in 1993 my company began building the Optus Network, I dealt with the team in Singapore, trust me they will payback.

• 
  Mustafa Jones (@mustafa__jones) reported 15 minutes ago

  @SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.

• 
  Ben 🇺🇦🇦🇺🚴 (@thecattery) reported 18 minutes ago

  @_colourmeamused Ahh ****, likewise I bought or rather upgraded from me $10/ month Optus Sport version of Stan just for this

• 
  PaulieC (@pauliec80859931) reported 20 minutes ago

  Hutchy reckons Freo is a bigger club than C'wood at the moment. Freo are playing great footy & deserve to be flag favourites. However, even if Optus Stadium had a similar capacity to the MCG, I doubt they would be attracting crowds of 80,000 plus on a regular basis. Financially, the pies are all over them. I would also argue that WCE are the No.1 WA team by a stretch (4 flags, tainted or otherwise) despite 4-5 poor years.

• 
  The Waalitj Nest 🦅 (@reidallaboutit9) reported 20 minutes ago

  @sittingwanderer At least the stupid sun in their eyes won’t be around for long during this time of day. Should’ve put a roof on Optus

• 
  Stewie (@stewiexgreen) reported 20 minutes ago

  @Optus My current internet sometimes struggles to stream video. Giving me worse internet for cheaper doesn’t sound like a great solution.