Optus Outage Report in Tweed Heads, Tweed, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (35%)
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Total Blackout (8%)
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Wi-fi (7%)
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E-mail (5%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ban-Foo Leong
(@BanFoo_) reported
@Optus This morning, around 6.45am, I realised that, once again, my @Optus @NBN_Australia connection has stopped working, resulting in no internet or telephone service. I’m located in the Inner West Sydney area. What is going on? This is so frustrating!
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gregorywhoee
(@gregorywhoee) reported
@Innov_Aus @justinrhendry @MarkDreyfusKCMP great but it took the optus crud to get it all started! shouldve happened 15yrs ago. why aus so slow on these kinds of thangs
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Jaz 🦊
(@HuntressPlays_) reported
@optus I’ve added my card to my account and for a third month in a row you’ve failed to process my phone bill but when I go to add my payment method as advised by you, I keep getting “we already have your payment details”. This ongoing issue better not affect my credit score 🫠
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Amber
(@missrobinson) reported
@fictillius @Telstra Yeah. It used to be the only network that worked in my suburb, but husband has Optus for work and that seems fine these days (I had Optus for work 6 yrs ago and it was SOS only in my lounge room)
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Skye jordan
(@SkyeJor31192308) reported
is due and my service will be restricted so I let you guys know everything that has happen and I am told that you guys will investigate and now on my optus app the messaging is unavailable I went to you guys with a simple matter that I’m the past hasn’t taken more then 20 mins to
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gregorywhoee
(@gregorywhoee) reported
@Innov_Aus @justinrhendry @MarkDreyfusKCMP great but it took the optus debacle to get it all started! shouldve happened 15yrs ago. why aus so slow on these kinds of thangs
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Renée Dahlia / Renée Geelen
(@dekabat) reported
@Optus So after an hour on the chat, @optus has decided that they don't understand the issue and therefore it's resolved. But I still can't send emails to the cricket club, so it's not solved.
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Robert Campbell
(@donkzilla) reported
@abcnews He's not allowed to have TikTok on his government owned phone because Australian national security is owned and managed by the US. This is why Australian cyber security is the worst in the world. Hackers can drive a bus through the hole in our national security, as Optus proved.
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Robert Campbell
(@donkzilla) reported
@FedexKinkos @abcnews Optus operates in Australia under Australian cyber security standards which are crap thanks to the Americans keeping us exactly where they want us. If we were serious about national security we would ditch US advisors and implement EU GDPR cyber security standards.
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Pez 🐦
(@Pezzamystic1) reported
Dear @Optus your 4G coverage in Windsor/St Kilda is appallingly slow. Why did I receive numerous texts last year, advising that network improvements were taking place to provide better coverage? DSL would be faster 😑