Optus

Optus Outage Report in Tweed Heads, Tweed, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Tweed Heads, Tweed, State of New South Wales 01/09/2026 21:25

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Tweed Heads, Tweed, State of New South Wales

The most recent Optus outage reports came from the following cities: Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Phone
AustraliaGold Coast E-mail
AustraliaGold Coast Phone
AustraliaKurrara E-mail
AustraliaGold Coast Phone
AustraliaKurrara Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • realfitzy1971 Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • madamcyn cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @vaccineDenier69 @Telstra Thanks for reaching out to us. Can you confirm which destination are you calling? Is your service with us (Optus)? Do you get this error message only when you call a particular number? Kartik

  • Wanal_an Alan (@Wanal_an) reported

    @Optus @danielricciardo Fix my internet

  • Casey_Fox7 Casey Fox (@Casey_Fox7) reported

    @SharshaDee @VicGovDH Telstra, Optus and Vodafone provided support to the government to be able to sms people. It’s most likely targeted based on your cellular location to which telecom tower your connected to. The government won’t have your number but rather ask for Telstra, Optus and Vodafone to sms

  • Brettski71 Brettski (@Brettski71) reported

    @Optus Harvey Norman have this phone for $0 upfront on a 24 month $65 Optus contract. Already an Optus customer? Bad luck. $120 a month thanks. #loyalty

  • jupiter3x69 Jupiter Price (@jupiter3x69) reported

    The 120 catch connect year long plan is still going It's on Optus network So grab one of them before it starts Righty oh Then your fine for mobile for a year Worth doing I'm half way through mine And holding really well And still got six months no bill

  • Wanal_an Alan (@Wanal_an) reported

    @Optus But sure, I will refrain from spamming you as per the link you sent me for Facebook terms of service. I get it still applies for Twitter but Twitter and Facebook are both social media platforms just like 50mbps and 5mbps are both speeds

  • Wanal_an Alan (@Wanal_an) reported

    @Optus Fix my internet

  • mattyzee Matt (@mattyzee) reported

    Hey @Optus what's the dealio with no internet service in 2031? Outage?

  • DrOfBusiness TheBusinessDoctor (@DrOfBusiness) reported

    @Optus I called you yesterday to stop you billing us & get a refund for a service that was cancelled in October. You SMS’d me just now to tell me you’re reestablishing my service and I can follow the request on myaccount. This is unacceptable. I can’t contact you.

  • DrOfBusiness TheBusinessDoctor (@DrOfBusiness) reported

    @Optus we transferred away from you because of your appalling customer service, and now you are attempting to fraudulently transfer us away from our existing provider. We just want you to stop billing us!!