Optus Outage Report in Tweed Heads, Tweed, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (53%)
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Phone (23%)
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Total Blackout (9%)
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Wi-fi (9%)
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E-mail (5%)
Live Outage Map Near Tweed Heads, Tweed, State of New South Wales
The most recent Optus outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Kurrara |
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| Gold Coast |
Phone | |
| Kurrara |
Phone | |
| Gold Coast |
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| Gold Coast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa
(@Melissa_Moyle) reported
@Optus Hello, my service is still down this morning and yes, I have tried turning things off and on. Seems that marking your issue as resolved was a wee bit premature there bud.
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.\ nthony
(@antwj2003) reported
******** is happening with optus's service rn
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6PR Football
(@6prfootball) reported
A bad bad start for the Eagles! They trail the Swans by 34 points! It's the Eagles first ever scoreless opening quarter at Optus Stadium. WCE: 0.0.0 SYD: 5.4.34 Listen In: 📻882AM 📱6PR on the AFL App #AFLEaglesSwans
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TheEntertainmentGeekly
(@TheEGeekly) reported
@itsbjessttv @ShadowlessEdge @Optus oh damn 😟 hope it gets sorted quickly!
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(pluto)⁷ 🎂🐱🎉
(@armyinpluto) reported
@Optus did a service update to my area for 3 WEEKS which meant no service on my phone for that duration and no automatic compensation?? Customer service confirmed I have to contact them every time to get credit applied manually 🤬🤬🤬 why did I ever switch to optus 🙄
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Richard
(@Richard_Ipsum) reported
@CaseyBriggs Have complained multiple times to Optus and Telstra about this. Hard to think at this point it’s not a deliberate decision not to prioritise a fix to advertise the feature. They will Reimburse the excess data if you send them the screenshot.
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macstocks
(@macnizel) reported
@bassamhallak4 Just wait until the optus staff sell you details to hackers. Happened to me yesterday. They use Philippines call centers. These ppl are offloading customer details to Indian NBN rackets that want to use screen controlling software to ‘fix the internet’ very sophisticated #optus
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Ms Melbs
(@MelbsMs) reported
@Optus @Wayne02Wayne Is it up yet? Still not working this morning
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Ms Melbs
(@MelbsMs) reported
@Optus I’ve already done this. And rung, and used your messaging service
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bec
(@omfgbec) reported
Everyone is getting my texts besides my mum and ive done so many things to try and fix it and they still aren’t going through?? so WEIRD. @Optus xx