Optus

Optus Outage Report in Tweed Heads, Tweed, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Tweed Heads, Tweed, State of New South Wales 11/23/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Live Outage Map Near Tweed Heads, Tweed, State of New South Wales

The most recent Optus outage reports came from the following cities: Gold Coast.

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City Problem Type Report Time
AustraliaGold Coast E-mail
AustraliaGold Coast Phone
AustraliaKurrara E-mail
AustraliaGold Coast Phone
AustraliaKurrara Phone
AustraliaGold Coast Phone

Community Discussion

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Optus Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

  • madamcyn cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • realfitzy1971 Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jrdeans5 Josh Deans (@jrdeans5) reported

    @Optus I am a diehard Chelsea fan and purchased your annual subscription and yet today I get on and can’t watch us play Southampton.. To say I’m pissed off is a big understatement… please please please help me out and get this fixed.. I’ve submitted a support ticket with no help

  • sammonford #BoycottMurdochMedia (@sammonford) reported

    Rumour has it Optus is having a big clean out of staff after having uncovered a worldwide fake uni degree problem.

  • Optus Optus (@Optus) reported

    @Luke_Chidgey @OptusSport Hi Shiggityshwa, sorry to hear about your Optus Sport streaming issue. Can you please DM us to confirm which device (make / model) you are trying to watch the match on? Does the issue replicate on any other devices? Kartik

  • Optus Optus (@Optus) reported

    @Temporary_Tonga Hi there, Chris. Sorry to hear about the issues you're having on the Optus Sport LG TV app. Can you please try closing/exiting the stream completely and then restarting it? If you're still facing issues, please send us DM so we can investigate - Nard

  • vforvalentich vforvalentich (@vforvalentich) reported

    Optus wifi Here in the northern suburbs of Melbourne has been shutdown all weekend...down from 9am to 5pm

  • Hilal18515275 Hilal (@Hilal18515275) reported

    Still waiting on @Optus to reply to my email. Garbage service

  • hammermcee Hammers (@hammermcee) reported

    @chenniie @Optus Pray someone else takes the Premier league rights...I have been a defender of optus through all their problems since last work cup but the service is terrible now...

  • brewy4817 Rob Brew (@brewy4817) reported

    @TigerFraze I assumed it was a network..sim card is optus

  • Roaldan1000 Bob F (@Roaldan1000) reported

    sound issues on Optus just for me or for everyone?

  • ChelsForLife32 ConciergeOfCrime 🏆🏅💙💚 (@ChelsForLife32) reported

    @Lord_Morgs Optus Losing the UCL rights wasn't a surprise but Stan isn't to bad Foz and Boz are decent