Optus Outage Report in Tweed Heads, Tweed, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (49%)
-
Phone (27%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (4%)
Live Outage Map Near Tweed Heads, Tweed, State of New South Wales
The most recent Optus outage reports came from the following cities: Gold Coast and Kurrara.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Kurrara |
||
| Gold Coast |
Phone | |
| Kurrara |
Phone | |
| Gold Coast |
Phone | |
| Gold Coast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
-
Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
-
@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
-
Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
-
David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed
-
Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
-
Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
-
Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
-
Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
-
Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
-
Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
-
David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus
-
yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
-
David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
-
Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
-
Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
-
Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
-
Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
-
West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
-
David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Taylor
(@mynameispt) reported
Got caught up in the Optus cyberattack, although it's been a while since I was a customer: last time I paid them money was just over four and a half years ago. Anyone else gone further than that? Just how long is data retained for - and why?
-
arthur norman
(@skulled1) reported
Why were optus holding onto personal info of past optus customers ? I bought an optus card years ago on a visit to Australia from my OS base ,had the sim for 1 week,now years later optus send a letter saying blah blah ,why if no longer a customer were they holding info🤔
-
Save our planet
(@ijc08) reported
@AnnastaciaMP @mackaysuzie @TMRQld Be sure to claim it from Optus. It's not fair that taxpayer money is used to help a billionaire corporations. #auspol #qldpol
-
Digby Hughes
(@DigbyHughes) reported
Never trusted @Optus since the day their staff pushed my mum to the ground #OptusDataBreach #Optus #OptusHack
-
Stephen Norris
(@StephenRants) reported
@VictorDominello Sounds okay (although annoying that you're not just billing Optus yourselves), but the site is down at the moment. I think the team needs to feed the hamster more.
-
Stuart Palmer
(@s_palm) reported
@HHackenbecker Maybe Optus use Optus for their SMS service, and have a daily send limit on their plan?
-
Sam White
(@SamWhiteNight) reported
@Optus When we call to disconnect are we being offered 12 months free mobile/NBN/landline/Fetch ? Or are we better off just calling another service provider & switch!
-
Albert Prins
(@AlbertPrins8) reported
@SenPaterson @Birmo Are you mad? That effectively makes this a tax payer problem! It is not a tax payer issue. Optus is at fault, let them pay for all the reparations.
-
...
(@MiJaMaJo) reported
@Optus @RunnerSA18 It’s now been a week and your lack of urgency in your response, your lack of customer service to actually be able to answer any questions and the fact you’re trying to wriggle out of compensation for victims is disgusting.
-
WorldWideNews
(@jayystanlee) reported
LICENSE AND OTHER NUMBERS SCAMMED IN OPTUS OUTRAGE IVE JUST HAD EVEN MORE INTERFERENCE FROM WHATSAPP WHICH DEALS WITH MY MOBILE NUMBER AND WHEN I GET SCAMMERS CALLING I DO THIS CHIN DUCK TOW MOSTLY PAKISTANI ARE MANNING THE PHONES U NO AND THEY GET CONFUSED AND HANG UP