Optus

Optus Outage Report in Tweed Heads, Tweed, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Tweed Heads, Tweed, State of New South Wales 02/23/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Tweed Heads, Tweed, State of New South Wales

The most recent Optus outage reports came from the following cities: Gold Coast.

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City Problem Type Report Time
AustraliaGold Coast Phone
AustraliaGold Coast Phone
AustraliaGold Coast E-mail
AustraliaGold Coast Phone
AustraliaGold Coast E-mail
AustraliaGold Coast Phone

Community Discussion

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Optus Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • missiapa missiapa (@missiapa) reported from Gold Coast, State of Queensland

    @Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

  • realfitzy1971 Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • karenandrewsmp Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, State of Queensland

    Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

  • madamcyn cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmicbreeze jimmi (@jimmicbreeze) reported

    @Peter_Fox59 @ScottMorrisonMP 3- Ended up on Amaysim- use Optus towers. I have an unlocked modem- no ties to anyone and Optus been intercepting my hook up trying to force me pay by denial of service. Trying force me to sign into internet through them.

  • seanmitchell88 Sean Mitchell (@seanmitchell88) reported

    @Optus worst internet I’ve ever had

  • Yo_Ross we r dna (@Yo_Ross) reported

    At some point over the past month or so Optus’ Fetch TV service had added what we call “The puppy channel”, actually called “The Pet Collective”. A whole channel, no ads, 24hrs a day seemingly of cute animal home videos.

  • Wingedkeyboard Winky (@Wingedkeyboard) reported

    @TomBshorts @LandSquid_ @Purrsxna 350 a week and they treat you like ****, that's terrible man. Like it was an accident, obviously avoidable on optus' end but regardless. How do they not see it as a simple mistake?

  • theonelazywolf theonelazywolf #IstandwithUkraine 🐺 (@theonelazywolf) reported

    @Optus this is beyond a joke I can’t make any phone calls I can only ring people on face book massager please fix the problem

  • E_R_Saunders Elizabeth Saunders 👩🏼‍🔬 (@E_R_Saunders) reported

    So @optus never called me back in 24/48 hours as promised about my escalated issue 🙄 This feels familiar.

  • AcemanFromAus Alastair Barkley (@AcemanFromAus) reported

    @Optus My wired NBN connection is dropping out, requiring a modem reset every 30 minutes. Are there ongoing issues?

  • ruebin77 Ron (@ruebin77) reported

    @Optus NOTHING is working for us still. PLEASE fix NBN and /or Wifi NOW. We can’t work from home and will have to charge you for loss of wages if this continues much more. Please fix now!!! Caulfield South 3162 needs urgent fix!!!!

  • OzHammerette Katrina Webb (@OzHammerette) reported

    @Fight2Win @Optus @LukeStratford7 Same issue for me too. Another outage. Starting to get very tiresome

  • theatretwitt Damien Calvert (@theatretwitt) reported

    @Optus @luizbon The valid point being made here is the form is not being hosted on a url that the customer is familiar with and can instantly be confident with.