Optus Outage Report in Tweed Heads, Tweed, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (48%)
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Phone (29%)
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Wi-fi (12%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Tweed Heads, Tweed, State of New South Wales
The most recent Optus outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Kurrara |
Phone | |
| Gold Coast |
Phone | |
| Gold Coast |
Internet | |
| Gold Coast |
Phone | |
| Gold Coast |
Internet |
Community Discussion
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Optus Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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missiapa
(@missiapa) reported
from
Gold Coast, State of Queensland
@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.
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Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Beck Wise
(@wisebeck) reported
Hi @Optus - this morning your website showed a fault affecting my address (network fault 311441) and now shows "completing planned work" (which i wasn't notified about). Can you tell me what's up and an ETA for service to be back? Can barely load yr outage page let alone my work
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antiagentorang
(@antidicatorship) reported
Optus is most corrupt network in Australia.
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NishSZN
(@NishSZN) reported
Haven’t been home for a week and my internet isn’t working, **** optus
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AAA Automotive
(@AAAAuto655) reported
@optus could someone answer one question? Why do your staff lie so much? Why can we not get a reply? With no-one replying, we have made yet another TIO complaint. #tioaustralia #poorservice
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Rebecca Varidel
(@frombecca) reported
@Optus I keep hearing banner marketing statements but @optus service gets worse by the day
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Richard Forrester: Anti Fascist Proud#SewerRat 🐀
(@RichForrest2) reported
@d2832cd804534b9 @droverdriver61 @amaysimAU Agreed, down on the Peninsula it was Ok. Optus was crap until a NYE 6? years ago when no-one could dial out. Massive outcry & Optus added more landlines for the towers to connect. Now better [down here] than Hellstra™ I'm now paying $30pm for what they charged $110
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Ban-Foo Leong
(@BanFoo_) reported
@Optus Hi, I’ve had no internet and telephone service on my @Optus @NBN_Australia connection, since 11am this morning. I’m located in the Inner West Sydney area. Please let me know when the problem will be fixed and running properly.
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🍀happy st vals day🍀
(@vnixxed) reported
@nash4z @radiusfn @Optus I’ll never complain about usa net again. Feelsbadman
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Kim
(@KimGould) reported
@Optus It's not your fault, but imagine my delight, seeing this ad just days after having that conversation in one of your stores - "please, is there anything you can do for me??" Answer: no. I've had a business account with Optus forever, this is the 1st time I've needed support.
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Simon
(@thickasa) reported
@BasilZempilas BAZ - Can you inform us WHY? us West Ozzies cannot call Optus Stadium - Perth Stadium?. Understand ongoing / existing financial kickbacks from the existing incumbent but **** mate can we not given the state of play over here retake our place as Perth Stadium?.