Optus

Optus Outage Report in Tweed Heads, Tweed, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Tweed Heads, Tweed, State of New South Wales 05/09/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Tweed Heads, Tweed, State of New South Wales

The most recent Optus outage reports came from the following cities: Gold Coast.

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City Problem Type Report Time
AustraliaGold Coast Phone
AustraliaGold Coast Internet
AustraliaGold Coast Phone
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast Phone

Community Discussion

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Optus Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • madamcyn cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • karenandrewsmp Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, State of Queensland

    Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • realfitzy1971 Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • missiapa missiapa (@missiapa) reported from Gold Coast, State of Queensland

    @Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • NoelBt Noel (@NoelBt) reported

    @iTnews_au ... it was never healthy? if Cable and Wireless didnt introduce "optus" to us in the 90's we'd still be paying telstras 19c per mb, we'd be paying 30 dollars a month for 300mb quotas and be lucky to be able to get adsl1

  • geoffreynash86 jazzy jeff (@geoffreynash86) reported

    @Optus hi Optus I have just activated/ported a prepaid SIM card. But I do not have internet on my phone. I have tried registering a account to send help messages but I can never seem to register a account when inputting my email and phone number

  • blahblahellis Scott Ellis™️ (@blahblahellis) reported

    @hanpemb @debbieschipp @Optus Textbook... Customer: Hi, I have a problem. PR team: let’s take this offline so the problem is no longer visible.

  • cottagecore_bi_ happyplantemoji #BLM🌱 (@cottagecore_bi_) reported

    so Christmas is less than 3 days away. I'm 900kms from my friends and family, I have a replacement phone that doesn't work and @Optus is straight up refusing to fix/replace it. what a wonderful year. I'm so glad I'm now unable to contact my family on top of everything else.

  • djrobyngold Robyn Gold (Sarah Goldsworthy) Squad. (@djrobyngold) reported

    Call optus apparently im in nsw. Gr. So tired cbf hotwiring computers. Never calling to check if im in trouble again. Ask natalie. The greatest. BAH. Patrick hold my goddamn hand.

  • suki_ahluwalia suki ahluwalia (@suki_ahluwalia) reported

    @Telstra Too late, I switched to Optus, better deal and better service

  • imgokz Gokul Nath (@imgokz) reported

    From last one week I am facing a problem with @Optus network in my area , not able to make/ receive any calls thanks to @Optus for providing such a nice network to customers, I have tried to reach chat support from their app but the staff didn’t answer my questions and left bingo

  • JAKO_NO_C Andrew Jakowenko (@JAKO_NO_C) reported

    @Optus My internet is bat **** slow how can I improve this please?

  • Teh_Jkr essi (@Teh_Jkr) reported

    I think that was potentially the most hassle free internet installation of all time... dude only took 20 minutes and then it just... worked... straight away... like that has never happened to me. Cheers @Optus 🤙🏻

  • highDensity525 Paul Jones (@highDensity525) reported

    @Optus having a lot of trouble with on and off connection issues with 4G and data in the past week. Any issues?