Optus Outage Report in Mona Vale, Pittwater, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Mona Vale, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mona Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (7%)
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Total Blackout (7%)
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TV (2%)
Live Outage Map Near Mona Vale, Pittwater, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Total Blackout |
Community Discussion
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Optus Issues Reports Near Mona Vale, State of New South Wales
Latest outage, problems and issue reports in Mona Vale and nearby locations:
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Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
@SEggminder @Optus Probably the small cogs in the chain on the phone not getting all the info from the bosses. Doesn't help situation.
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Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
@SEggminder @Optus Hackers can duplicate any business header, info, even "security" so closely that it fools a lot of people. They set up their own sites complete with phone numbers. I got hacked that way. I avoid links completely these days. I never call the number sent in these txts or emails.
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Lyn (aka The Tractor 🚜)
(@lyng62) reported
from
Sydney, State of New South Wales
@wallyscr Thanks Aaron. I had been considering getting a dongle or a SIM card or something with Optus just to keep the account (been with them nearly 30 years) but recent events have given me bad juju
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Scott D
(@scott86d) reported
from
Sydney, State of New South Wales
I know what's happened with this Optus breach is frustrating for people. However please don't take it out on us working in Service NSW centres. We have instructions at the moment of what we can and cant do in regards to updating your licence.
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Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@InsideRetailau @Optus Nothing was broken into, it was left out in the open.
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Richard Ramnac
(@richramo) reported
from
Sydney, State of New South Wales
My conspiracy theory is that Optus paid the ransom, hence why the hacker deleted the data, the threat revoked, with the hacker's change of heart happening very quickly after the first 10,000 customer details were released. #optusfail
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Fatin Paisal
(@fatinpaisal) reported
from
Sydney, State of New South Wales
I was trying to change my network provider and was trying to do so on a day before the cyberattack but my user experience to do it was pretty bad, and I opt to stay with Optus. Bad timing. Definitely will change to something else soon.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Everyone is missing a critical item. Why do telcos need all that info when I can fire up an sms service without it. However. Optus is directly responsible for the data spill, regardless of if it was a hack or a breach. it’s their responsibility to manage security of that data.
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Optus CEO has said “this [#optushack] is due to bad actors”. You mean like Tom Cruise?
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𝑬𝒎𝒎𝒂 𝑴𝒊𝒏𝒊𝒎𝒃𝒊
(@emzsuri) reported
from
Sydney, State of New South Wales
Arrived in BNE and switched my sim to Optus and was welcomed with a message regarding cyberattack on Optus resulting in customer information being stolen. 😳 wow, no firewalls or any contingencies? Shutting down all my Aus Bank accounts 😑
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Optus has put out a statement addressing the government criticism of the company. As a customer I’m still waiting for any communication from the company at all. Hello @optus, when do you intend to contact customers? #optushack
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Lyn (aka The Tractor 🚜)
(@lyng62) reported
from
Sydney, State of New South Wales
@HullKiwi I had considered doing something like that. But Optus have let us all down this week so I’m at the point of thinking they can get ******
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John Vizzone
(@JVizzone) reported
from
Sydney, State of New South Wales
Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.
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(((Anne ODonoghue)))
(@immsollawyers) reported
from
Sydney, State of New South Wales
“While Ms Bayer Rosmarin has claimed Optus was victim of a “sophisticated attack”, the government believes the data breach was more likely down to lax security measures at the telecoms giant.”
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Paul Kneipp
(@paulkneipp) reported
from
Sydney, State of New South Wales
@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
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Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
At last I got an answer for my 3G issues, they have switched off 3G 2100MHZ 3G in Artarmon! Now if they just informed the clowns in customer circus, then again Optus have a more current example of not advising customers! <grin>
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Renée
(@renee_glitch) reported
from
Sydney, State of New South Wales
Unusual spam WhatsApp message and unsolicited phone calls since #optusdatabreach count now at 2. Awesome 👍👍 I'm not even a customer anymore. Why did they keep my data? @Optus
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not
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Jarrod McCloughan
(@jazza1983) reported
from
Sydney, State of New South Wales
Hi @Optus I am a former customer of yours. You may have an old email on file for me so you may have not reached me by email if one was sent. Will I be notified by mail if the email bounced back? Thanks
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Hey @guardian : has anyone asked @optus if previous customer data has been deleted? I was once a customer maybe 8 years ago so no idea if they had my data.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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lonley
(@LonleyPassenger) reported
@Optus please fix your nbn getting over 2mbps is like seeing a lunar eclipse. I am so sick and tired of your internet constantly dropping out and times unable even to load up google. Enough is enough, fix your garbage internet.
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On_Da_Ball5 💉💉
(@OnDaBall5) reported
@LittleZaZzy Take the voda sim out,,try the Telstra,,it wont affect you voda,,$10 it's fixed just like that with trying the telstra $2 sim,I had heaps of probs with Optus similar to you,,not a issue since changed to Telstra E~
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Stu Crannie 🏴
(@StuCrannie) reported
@Optus I’ve been waiting 55 minutes for someone on your online help to respond, is there actually anyone there ?
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Alicia B
(@LeashUnleashed) reported
@Optus You officially have the worst customer service of anyone I've ever dealt with- and I deal with the NDIS.
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Nathan Osborne
(@NathanO48726549) reported
@Optus @danielricciardo @scottyjames31 **** the cricket, fix your trash *** NBN network, it's ******* pathetic
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Bee
(@gdayolly) reported
@Telstra Given the sheer number of other tweets about this issue, I would hazard you're well aware it's not any of the above. Why do you not have an antenna for the Westfield? Friends on the Optus network had no issue.
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Hugo | Colours Bring Smiles
(@hugobrown) reported
Today has been bit odd @Optus Coverage has been so spotty even outside, Hopefully they're not doing tower maintenance again in Hurstville cause that always affects us in 2223. Submitted a report via website which is cool idea never knew that feature existed I wonder if its new!!
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Kristy Beer
(@BeerKristy) reported
@shaun_moshniki @Optus It’s a LARGE amount. In an effort to cut down monthly bills, I cancelled a iPad contract meaning I had to pay out the iPad. No worries, $800 on top of bill. But @Optus also cancelled the ACCESSORIES (I didn’t ask for that) adding $400 on top of the $800 to pay out!
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☽
(@neciahughes) reported
@Optus having constant issues with mobile connection all day. And can’t long into the app, what’s happening?!
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The RedRoo from Downunder
(@GuyRedRooHaines) reported
@Optus hey guys, its almost been a week with no NBN or Home phone in Stafford 4053, I have missed out on 3 shifts because i couldnt get contacted and all the website says is "under investigation" still. Honistly im down over $300 from missed work and im not happy.