Optus

Optus Outage Report in Mona Vale, Pittwater, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mona Vale, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mona Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mona Vale, Pittwater, State of New South Wales 03/12/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mona Vale, Pittwater, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

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Optus Issues Reports Near Mona Vale, State of New South Wales

Latest outage, problems and issue reports in Mona Vale and nearby locations:

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @JoshuaWithers @Optus I dunno about that. I always thought the attenuation through 1km of copper to my node was the biggest problem for me.

  • agelesss George Alexis (@agelesss) reported from Sydney, State of New South Wales

    Seriously Optus has done my head in. Network stuffed the whole day and not much of an explanation. #smoko

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    @podomatic is your site down or is it my @Optus internet cable broadband. I can’t load your page

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    Every Damn Wednesday @Optus No Home Phone , yes Landline Old People , Especially in there 70's like them. Not Good Enough. Free Advice --- Women over 40 are Full of Rage & Sick of Everyone's Shit.

  • GQuattromani Geoff Quattromani (@GQuattromani) reported from Sydney, State of New South Wales

    @Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!

  • TheStaceCS Anastasios (@TheStaceCS) reported from Sydney, State of New South Wales

    @Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house

  • dineshkharel86 dinesh kharel (@dineshkharel86) reported from Sydney, State of New South Wales

    @Optus your chat service is of no use. Gets disconnected every time before you reach to the main conversation. M trying to resolve issue since last week.

  • djonlineme 💧David Johnson (@djonlineme) reported from Sydney, State of New South Wales

    @Optus Have DM'd - no reply - I guess your getting inundated with DM's - please provide a meaningful update about the issue or im sure the tweets will continue to flow.

  • andrewcdobson Andrew Dobson (@andrewcdobson) reported from Sydney, State of New South Wales

    @Optus thanks not at all for your absolutely RUBBISH 3G network coverage on the Sydney to Newcastle train (between Strathfield & Hornsby - not even Berowra)!!!

  • PaulaBoardman Paula Boardman (@PaulaBoardman) reported from Sydney, State of New South Wales

    @AO3_Status I was having issues most of the afternoon. Everything else loads except AO3. I'm with Amaysim, using the Optus network. I'm home now and using Telstra wifi with no issues.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @andrewfaith @Optus They are the WORST for internet.

  • detispify Tim 🏳️‍🌈 (@detispify) reported from Sydney, State of New South Wales

    Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.

  • nbkhanal d'yer mak'er (@nbkhanal) reported from Sydney, State of New South Wales

    Should be watching tomorrow's match on my phone's data because my workplace's internet network is locked in to US's ISP and Optus sport doesn't support that.

  • superman2144 2144Superman (@superman2144) reported from Sydney, State of New South Wales

    **** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change

  • matty_adriano_ Matt (@matty_adriano_) reported from Sydney, State of New South Wales

    @Optus hi my internet and phone line has been down since 4pm yesterday afternoon. I live in Pymble NSW

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    I heard back from @Optus technical support and they’ve booked a technician to swap the @Foxtel IQ standard set top box around. The appointment is at 12pm tomorrow until it’s cut off by NBN

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    Dear @Optus please check your direct msgs. I’ve spoken and wasted 40 mins on live chat. I have a technician coming at 12pm today problem report 2112 0756 for @foxtel swap of IQ standard box but they are saying they can’t fix my internet cable. Downloads 5mbps upload 1mbps

  • SheoranV Sheoran V (@SheoranV) reported from Sydney, State of New South Wales

    And the poor service saga from @Optus carries on!! Still no internet! Thank goodness I have @Telstra mobile connection!

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    Hey .@Optus please if possible check your direct messages from me unasnswered for 2 days 3 messages and my @Foxtel IQ standard set top box has fused and blown up and need a replacement. Spoke with Chan from livechat 30 mins Foxtel wait. Been a customer since 1996 mobile @Telstra

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • barefootbloke Al Crystal 🇦🇺🏳️‍🌈🇬🇷 (@barefootbloke) reported

    @Optus why is it so hard to get some help? I have NBN and want to add VoIP to it. Nobody knows what to do and how to help. Your telephone support keeps hanging up on me. Your store staff say they can't help. What's going on??

  • GuyWelch4 Crypto G (@GuyWelch4) reported

    @Optus Worst thing I ever did was get a contract with Optus, mobile coverage is absolute garbage loading basically any app or website takes 10x longer than Telstra.

  • MaiLaoshi Sandy McLeod 迈杉德 (@MaiLaoshi) reported

    @Optus 2.5 hours and counting to answer a customer enquiry. Is this acceptable to you?

  • dracomjb Mark Brown (@dracomjb) reported

    @Telstra It’s not a messaging issue it’s a problem with someone on Optus calling my number and getting a disconnected message sometimes and no one has sorted anything out

  • AFCLach_ ً (@AFCLach_) reported

    @KanteBeStopped7 Optus sport low key sucks, I get it for free but it’s still ***

  • squeakylad Luk Spice 🌪️ (@squeakylad) reported

    Hope my friend @middaysquirter is alive. Cant be in contact cause Optus is doWN YET AGAIN

  • catch_89 Emma Catchpole (@catch_89) reported

    @Optus hey we have no internet in 2024. Is there an issue? I’ve checked the map. Thanks

  • Bails_Bboy Blake Bailey (@Bails_Bboy) reported

    @Optus Thanks Serena, map confirms tech issue 👍🏼 any chance of an eta perhaps for customers waiting???

  • MAnonymii Mouse Anonybloop (@MAnonymii) reported

    @a_bonarlaw @Telstra @Optus Just be a complete recluse like me and never answer the phone, even when it's a known number because no matter how many times I tell some people there are better ways to get to me they still don't get the idea 🙃

  • Sati54 Andrew (@Sati54) reported

    @PetaAnne @Optus I managed to recharge but no service