Optus Outage Report in Mona Vale, Pittwater, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Mona Vale, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mona Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (55%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
Live Outage Map Near Mona Vale, Pittwater, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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 Sydney |
Internet | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet |
Community Discussion
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Optus Issues Reports Near Mona Vale, State of New South Wales
Latest outage, problems and issue reports in Mona Vale and nearby locations:
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@Optus Yes I get that but it does state on your FAQ's regarding the situation to call and that's the issue - you can't which is absolutely poor performance. Can you confirm when contact will occur as in how many days or weeks till I potentially find out being a former customer?
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@hammocklyfe @Optus I’m a current customer. But might not be by the end of the day.
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@Optus I have tried to call your call centre re the hack to see if my info being a former customer and my mum's account still being an active customer was compromised but your call centre is closed. This shouldn't be the case and a dedicated team/number should be available 24/7
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Sir Darryl Adams
(@FlyOpineMonkey) reported
from
Sydney, State of New South Wales
@AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.
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My Name Is Christian.
(@NoNotChris) reported
from
Sydney, State of New South Wales
Seriously Optus?! WTF!
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Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
@send2mc @trevorlong Yes, I also am having Optus email issues. No point ringing up as the lines are already blocked up with people worried about the data breach, remember don’t shoot the messenger even if they are in a OS call centre.
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Current & former Optus customers have had their data stolen. It begs the question, why does Optus keep former customer’s data? #optusfail
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@southwin28 @Optus I’m still waiting but have discovered Vodafone has a better offer. If Optus wants to keep me as a customer they will now have to match Vodafone
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@craigthomler @stilgherrian If I understand it right it’s an Optus CUSTOMER human error or an Optus EMPLOYEE human error. Either way, it’s an Optus company problem and responsibility.
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Ben Ross
(@BJssoR) reported
from
Sydney, State of New South Wales
@empressbat @trevorlong @Optus I can’t wait to leave them to be honest. Worst of days when they cancelled manual payment on hills
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Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@wyvernsrose @sassycarrie From my years with them, dropped a few years ago, I have zero confidence Optus has any idea at all the extent of the hack. Utterly incompetent at customer service, technical support, the lot.👎😡🤬
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Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@RichardKGrump Couple of IT peeps on RN just a moment ago. Of opinion real internal system problems given what Optus has said. 🤔 Real = should NOT have happened as a result of poor system/s.
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Margaret Williams
(@MimiBlueMtns) reported
from
Sydney, State of New South Wales
Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains
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Barbara Elkins
(@BZElkie) reported
from
Central Coast, State of New South Wales
@janine_hendry Cancel contracts with Optus? Urgent enough?
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Rebecca gillmore
(@Rebeccagillmor4) reported
from
Sydney, State of New South Wales
Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus
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Lucia
(@lfsleigh) reported
from
Sydney, State of New South Wales
In the last week or so, I’ve been getting 4-5 spam calls per day. Previously they happened once a month or so. Wonder if it’s got to do with me being an Optus customer and their massive data breach… which I’m still waiting to hear if I’m a part of
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Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@CaraMia200 @strangerous10 Has any @Optus customer on here received any direct communication from them yet?
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔
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Stinger881
(@stinger881) reported
from
Sydney, State of New South Wales
@Optus @RunnerSA18 Why did you not encrypt the customer data table in Teradata? Kelly Bayer Rosmarin is not fit to be CEO. Her track record with the Banking Royal commission at CBA proves she is absolutely incompetent, along with Ian Narev!
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Michelle Ferguson
(@fergmich) reported
from
Central Coast, State of New South Wales
@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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LINDA SMITH
(@LINDAINLIGHT) reported
@kazza264 @SquizzSTK I know it's bad scene. You can go into Optus to check if your account has been compromised. It's quick.
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Bernard Sheppard
(@BernardSheppard) reported
@trevorlong @danwarne @Optus I expect to get mine as part of the resolution of my TIO complaint that I raised when I was informed that since the expiry date on the licence information stored in Optus's systems was in the past, I was not at risk of Identity theft, so wouldn't be getting a code.
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Geelpe
(@gark84) reported
@ClareONeilMP As an ex Optus customer how will I know. Does Optus have my new email address? How will they contact me? Can I respectfully ask the hacker to pass my new email on to Optus management so I can get some advice. 🙄
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Clare O'Neil MP
(@ClareONeilMP) reported
If you are one of those 10,200 people, we advise you should immediately cancel relevant ID cards, your passport and do whatever else is needed to ensure that you are getting new identity documents based on the email from Optus.
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Say Something
(@SaySome04986198) reported
@JoshButler They sent me the code for 12 months free with Equifax. I started to join and they wanted a whole bunch of id uploaded and I just closed the website. Just going to cancel everything and change every password, can't trust anyone optus recommends
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Cindy Dixon
(@Cindy1Miss) reported
@Boatyboy1 @Eva_Lishus @Optus As Amaysim uses the Optus network does the mean Optus hold the Data or does Amaysim hold the Data
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Ashwagandha Forever
(@GordyPls) reported
@shaneoneill One thing that'll be interesting is "attending endless meetings about the data leak" isn't on anyone's rate card. So it's CRs all the way down to set a participation fee by vendors, and they know Optus are being told by the Commonwealth to comply.
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Ivy
(@LeroyLouis10) reported
@PeteBelt @Optus Yes, we as a family decided today enough is enough with yet another service drop out and no help from their lazy, rude & USELESS "tech support". We are signing up to Telstra tomorrow. Their prices are competitive & we don't have to worry about our personal data being compromised.
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ZSG
(@ZSG_ARGO) reported
If @Optus won’t cooperate with the Australian Govt and AFP then shut them down and slam a few Board Members in Protective Custody till they do..! This is serious - they need to have that driven home to them. @AlboMP
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Linda Brown
(@LindaBr40292791) reported
Well after a fukking hour trying to register for the free optus Equifax, I’m timed out and I can’t scan documents anyway! Now I’m really pissed at Optus, they caused this and now I can’t fix it!🤬🤬🤬