Optus

Optus Outage Report in Mona Vale, Pittwater, State of New South Wales

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The latest reports from users having issues in Mona Vale come from postal codes 2103.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mona Vale, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mona Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mona Vale, Pittwater, State of New South Wales 12/01/2023 14:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mona Vale, Pittwater, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney, Central Coast, Mona Vale and Turramurra.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi

Community Discussion

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Optus Issues Reports Near Mona Vale, State of New South Wales

Latest outage, problems and issue reports in Mona Vale and nearby locations:

  • alix_thoeming Dr Alix Thoeming (@alix_thoeming) reported from Sydney, State of New South Wales

    Wow I really love saying “I used to be an Apple technician” and then having the job of an Apple technician explained to me in a conversation with Optus support, who are trying to make me pay $229 for what is very clearly normal wear & tear.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @AndrewFaulkner9 That's a proven thing at the Adelaide Oval. Optus hasn't covered itself with glory during this D/N Test. On the other hand, even during the WACA days, Perth was never a Test-crowd city. Adelaide, on the other hand, has a good tradition of Test match crowds, for a long time.

  • camozspurs Cameron Whyte (@camozspurs) reported from Sydney, State of New South Wales

    @Kezzacarpenter @Optus Yes but it’s working ok now they have there own NBN support team and you get a case manager so not as bad as I thought

  • MicallefPhilip Philip Micallef (@MicallefPhilip) reported from Sydney, State of New South Wales

    @olygeorge_ @Optus I have decent internet but my problem is I'm technologically illiterate

  • vanwaitsy Angela 🔰🔰🔰 (@vanwaitsy) reported from Sydney, State of New South Wales

    @YorkieRed_Jojo I watched the match...never miss one....but I'm with Optus and any BBC or sky sports clips are licensed here. I haven't seen the reverse angle 😭

  • nickovasent Nicholas Sommerville (@nickovasent) reported from Sydney, State of New South Wales

    @Sjopinion10 $15 a month to watch every Live PL and Champs League game on Optus Sport down under

  • Haydos195 Santa’s Naughty List: Haydos 😈 (@Haydos195) reported from Sydney, State of New South Wales

    @optus i like how the outages page says we’ll try to keep interruptions to a minimum, ive had no service or limited service for nearly 48hours. not happy when i use it for work as well as personal use 😒

  • foadfadaghi Foad Fadaghi (@foadfadaghi) reported from Sydney, State of New South Wales

    4K wars - Optus to show the Tokyo 2020 Olympics in 4K Ultra HD to its 5G Home customers - meanwhile Foxtel has the only broadcast 4K satellite service in AU. Wonder if nbn or Telstra will join the 4K battles! 📺 #Telsyte

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    @Optus - fyi internet down again in Sans Souci over the last 30 minutes. Yes everything rebooted, checked the website.

  • bennie919 Trevor Romer (@bennie919) reported from Sydney, State of New South Wales

    Remind me.... this is the 21st Century & we supposedly have a mostly fibre internet network @NBN_Australia. So why is it that the slightest wind & I lose connection @Optus I've lost count of how many times our internet has gone down this evening.

  • GLShootsPhotos Gavin (@GLShootsPhotos) reported from Sydney, State of New South Wales

    @ChannyBH @Optus ********* overseas customer service

  • jerome19419 Kete Veitayaki (@jerome19419) reported from Sydney, State of New South Wales

    @Optus very pathetic & poor customer service over the phone and confusing online service, disappointing indeed!!

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.

  • paulof77 Paul Farrell (@paulof77) reported from Sydney, State of New South Wales

    @Optus heard worst customer service story today. Colleague received a birthday gift of an Apple Watch but received the large face instead of smaller face and cannot exchange even when unopened and in the plastic @Apple cannot help but were equally shocked at how crap this is

  • _afouad Amr Fouad (@_afouad) reported from Sydney, State of New South Wales

    @Optus It has been like that for more than month ! Not sure what make it impossible to track the issue , the support is asking me to use a different device, that's brilliant it took them a month to send a generic response !!! #badcustomerservice #upyourgame @OptusSport

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    @Optus network is down again at Sans Souci - about the fourth time today! 🙁

  • gguccivante Stefanie (@gguccivante) reported from Sydney, State of New South Wales

    @BTSTRAYA They use the optus network so it’ll be the same as now since you’re already on Optus :)

  • Jess_ms Jess (@Jess_ms) reported from Sydney, State of New South Wales

    @Optus cutting off all internet with zero notification of NBN cutover date and 1 hour later chat people zero help. Only work from home and studying for masters online. Ombudsman tomorrow, yet again.

  • laurenjcapelin Lauren Capelin ⚡️ (@laurenjcapelin) reported from Sydney, State of New South Wales

    @annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.

  • p_terg 🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧 (@p_terg) reported from Sydney, State of New South Wales

    Nope. Call dropped out at Eveleigh. One of them is trying again. I hope this one is with Optus bc their service is crap beteeen here and Homebush.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • grtdane Dane Trethowan (@grtdane) reported

    @GQuattromani And Optus still haven’t fixed the 3G outage in the Chatswood area as far as I know, been over a month now.

  • ChiefDisrupter Annie E 🚀Investing in social impact (@ChiefDisrupter) reported

    @BridgeMuir So was Optus customer data de identified or not ? This is scary that they would not de identify personal data 🥹

  • stafo86 Andrew. (@stafo86) reported

    Optus are a bit **** but why would I give my ID to another equally **** company?

  • gordonmurry I have nothing to say. (@gordonmurry) reported

    @certifiedwise @Melbourne @AFL Optus is an ok stadium but it will never ever be half the ground the MCG is. There is nothing like a big event at the G.

  • nirowark Sperheoven Krispies (@nirowark) reported

    @Karina_Melbs My personal info is all over the Dark Web but at least Optus still have their ****** service so that makes me warm and gooey on the inside.

  • ipetev Pete Vee (@ipetev) reported

    @JessTheReader @Telstra I’d be very interested in their answer. I’m a very long term Optus customer but I need to vote with my feet now!

  • SWF_946 SWF_946 (@SWF_946) reported

    @agarner Optus have failed to keep accurate customer records for the last few years. Not sure if this is due to outsourcing IT or incompetent management or both. I've been struggling with them to fix my info, but they all seem to have no idea!

  • OneAussieChick Aussie Chick (@OneAussieChick) reported

    @Optus your response to this cyber attack sucks for people that are not technically literate. I just spent an hour on your online chat for my mum because no-one is answering your phone. The question was very explicit & what should be basic. They ended up disconnecting the chat.

  • jodiehastweeted Jodie (@jodiehastweeted) reported

    For Optus customers impacted by the #databreach has anyone: 1. Cancelled their Optus account successfully over the phone? 2. Already had their personal information used? 3. Had confirmation from Optus of support in the way of identity theft monitoring?

  • markwilko75 Mark Wilkinson (@markwilko75) reported

    **** you @Optus if my personal details have been accessed by your incompetence I’m coming after you. You’re just going to send an email out and take no more responsibility to what this can have to your customers in the future. Good luck with that