Optus

Optus Outage Report in Mona Vale, Pittwater, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mona Vale, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mona Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mona Vale, Pittwater, State of New South Wales 03/25/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mona Vale, Pittwater, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Mona Vale, State of New South Wales

Latest outage, problems and issue reports in Mona Vale and nearby locations:

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    So wondering how many Optus customers are considering ditching the telco because of the data breach they incurred. Are you an existing Optus customer? Would you consider leaving them?

  • JVizzone John Vizzone (@JVizzone) reported from Sydney, State of New South Wales

    Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.

  • callejap Patricia (@callejap) reported from Sydney, State of New South Wales

    @RavenZech2 @Optus A friend of one who joined Optus 6 months ago has just told me that he’s received no emails from them. Nothing at all. Pretty bad form @Optus

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not

  • immsollawyers (((Anne ODonoghue))) (@immsollawyers) reported from Sydney, State of New South Wales

    “While Ms Bayer Rosmarin has claimed Optus was victim of a “sophisticated attack”, the government believes the data breach was more likely down to lax security measures at the telecoms giant.”

  • morgen_craufurd Morgen Craufurd (@morgen_craufurd) reported from Sydney, State of New South Wales

    @CatPurry9 Optus lobbied ScroteO to water down their security requirements and he -of course-compiled-That’s where the rot originated-big ole surprise!!

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    At last I got an answer for my 3G issues, they have switched off 3G 2100MHZ 3G in Artarmon! Now if they just informed the clowns in customer circus, then again Optus have a more current example of not advising customers! <grin>

  • scott86d Scott D (@scott86d) reported from Sydney, State of New South Wales

    I know what's happened with this Optus breach is frustrating for people. However please don't take it out on us working in Service NSW centres. We have instructions at the moment of what we can and cant do in regards to updating your licence.

  • jkalbrechtsen janet albrechtsen (@jkalbrechtsen) reported from Sydney, State of New South Wales

    Damn. Microwave has broken. I blame Optus hack.

  • fatinpaisal Fatin Paisal (@fatinpaisal) reported from Sydney, State of New South Wales

    I was trying to change my network provider and was trying to do so on a day before the cyberattack but my user experience to do it was pretty bad, and I opt to stay with Optus. Bad timing. Definitely will change to something else soon.

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Independent financial institutions have contacted me with their concerns about my data warning me if I’m an Optus customer I should take actions now. Yet Optus has made no contact whatsoever. Not good enough @Optus, I’m not making any payments until I hear from you. #Optushack

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Everyone is missing a critical item. Why do telcos need all that info when I can fire up an sms service without it. However. Optus is directly responsible for the data spill, regardless of if it was a hack or a breach. it’s their responsibility to manage security of that data.

  • emelinemataia E 🌺 (@emelinemataia) reported from Sydney, State of New South Wales

    Is Optus down or something? Because my network is ‘SOS’ @Optus

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    If you thought Optus had moved to a Customer focused approach with this whole data hack - think again. I’ve got details of what I think is the most disgraceful lack of attention to the VERY worst affected customer. Just need time to calm down and write it all down

  • richramo Richard Ramnac (@richramo) reported from Sydney, State of New South Wales

    My conspiracy theory is that Optus paid the ransom, hence why the hacker deleted the data, the threat revoked, with the hacker's change of heart happening very quickly after the first 10,000 customer details were released. #optusfail

  • Boatyboy1 Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales

    @Eva_Lishus @Cindy1Miss @Optus Have a look at Amaysim. Uses Optus network, but much cheaper. Although it is 13x 28 day bills per year.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hey @guardian : has anyone asked @optus if previous customer data has been deleted? I was once a customer maybe 8 years ago so no idea if they had my data.

  • Roucek . (@Roucek) reported from Sydney, State of New South Wales

    Just banished Optus to the Never Never. #OptusNo #OptusHack #OptusDataBreach

  • paulkneipp Paul Kneipp (@paulkneipp) reported from Sydney, State of New South Wales

    @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Optus CEO has said “this [#optushack] is due to bad actors”. You mean like Tom Cruise?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Minus777 Peter (@Minus777) reported

    @brysonkoehler but I never made such a request. I've been trying to contact Equifax in Australia, but I'm unable to find a phone number. I've also been trying to contact Optus in Australia, but have so far been unsuccessful. Yesterday, I felt I had no choice but to go to the

  • dez_blanchfield Dez (@dez_blanchfield) reported

    @john0c0smith If you have Cybersecurity skills, companies like Optus, Telstra, NAB, Medibank and more need help ;-)

  • Minus777 Peter (@Minus777) reported

    @QldPolice My bank says I was likely phished. Am I wrong to think this is an urgent issue? How do I contact Optus to report this?

  • Mediocratiz Mediocratis (@Mediocratiz) reported

    @Optus @OzGunner Same issue here this season. Random freezes and stutters mid game. Have tried all the steps - if it's happening to multiple people, it's probably on your end

  • HughGnu Hugh Gnu (@HughGnu) reported

    @PaulFletcherMP WTF has OPTUS & Medibank got to do with Centrelink & Medicare? No wonder some idiots are asking if gov'ts are cloudseeding to cause flooding so developers can buy cheap land. Your disrespect to the people you serve is atrocious. Will you next suggest the ATO is breached bcOPTUS

  • StephenB_adl Stephen Blakeney (@StephenB_adl) reported from Adelaide, State of South Australia

    I spoke to @Optus about cancelling my service and part of the package to keep me was a 12 months subscription to Equifax - so wait, do I need it or not? I don’t think it should be an optional extra 🤨

  • mintomusings Karen Smith (@mintomusings) reported

    If the guy interviewed @abcnews left @optus & @medibank years ago, why do they still have his data? There needs to be laws that require companies to destroy people’s personal details when it’s no longer needed, especially if you’re no longer a customer. #hacking

  • trashpandarella Cornelius (@trashpandarella) reported

    @ServiceNSW This is just Service NSW, pretending they’re helping while doing FA. Optus don’t tell anyone anything. Why should they? Gladys works there and they know the most the NSW Govt will do is tweet out some meaningless marketing as damage control. NSW Govt works for Optus, not you

  • SustainableMe09 SustainableMe (@SustainableMe09) reported

    @jacquidark @ErinHelyard @Jeremy_Kirk I know. Guess we will know soon enough who is behind it. I have been hit twice (optus and vinomofo). Never purchased from the wine place but do receive their emails. arrgghhh. When will it stop?

  • kokolopa kokolopa (@kokolopa) reported

    @Asher_Wolf So we’ve had Optus, MyDeal aka Woolworths, Medibank and Vinomofo recently lose customer data to the dark web… why would you give more stuff to …Google🤮