Optus

Optus Outage Report in Neath, Cessnock, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Neath, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Neath, Cessnock, State of New South Wales 03/14/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neath, Cessnock, State of New South Wales

The most recent Optus outage reports came from the following cities: Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle Total Blackout
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaHolmesville Wi-fi
AustraliaNewcastle Total Blackout
AustraliaMaitland Internet

Community Discussion

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Optus Issues Reports Near Neath, State of New South Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Edgemonsta Unpublished Critic (@Edgemonsta) reported

    I feel for the poor bugger from @Optus who had to call me today. I pointed out how ironic it was that he had to CONFIRM my ID. Asked him how #Optus was going to compensate me for time wasted standing in line at TMR to get my license changed. Not ******* happy Jan! #OptusBreach

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    @welshyjay @Optus @YouCanCountOnMB It’s a problem. I’ve also received conflicting info as to what data was collected and what was compromised. It’s been an incredibly stressful few weeks

  • summer_sequins Rachel (@summer_sequins) reported

    Like every @Optus customer in the country I have obsessively checked my inbox in case I am a victim of their mismanagement. Today a note referring to their “recent” “contact”. Please just get your comms right @Optus . It is after all the central platform of your business.

  • dimo1629 Chris Dimo (@dimo1629) reported

    @Optus @jordywolripubli whats the delay ? everyone else has it so why are Optus so slow in releasing it ?

  • Miss__Squeaks MissSqueaks🐀🇦🇺 (@Miss__Squeaks) reported

    @CanaanFoxx Optus >.<!!! I had NO issues with Telstra then my mums like "IMA CHANGE TO OPTUS FOR FLYYYBUYYY POINTTSS" ;O; and then all hell broke lose o3o

  • BobAustraliaUK Bob Australia (@BobAustraliaUK) reported

    Optus are so crap, spent an hour and a half on their online chat portal only to be told to dial in (I already know there are huge wait calls), when I dial in they tell me to use their online chat feature. Driving me mad! They really are bad.

  • ScheibnerJames James Scheibner (@ScheibnerJames) reported

    @Sw3333p @Asher_Wolf It appears that this is a separate breach, and that Optus customer data was not affected. Interesting though that news of this broke in February 2021, which is when Singaporean data breach notification requirements came into effect.

  • eversincetayla tayla 🦇 (@eversincetayla) reported

    love spending my lunch break at service sa to apply for a new license because they aren’t open weekends and i work monday to friday, thanks optus <3

  • JasonWi93851492 Jason Wiggins (@JasonWi93851492) reported

    I have cancelled all payments to my account until you fix the password issue @Optus

  • welshyjay Jay Jay (@welshyjay) reported

    @Optus @YouCanCountOnMB I don't know what's worse.. the absolute lack of logic in that excuse, OR if it's true.. It's taken them this long to double check who was affected AND/OR their double checks have resulted in customer details being leaked. #amateurhour #shitshow #classact