Optus Outage Report in Neath, Cessnock, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (6%)
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TV (%)
Community Discussion
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Optus Issues Reports Near Neath, State of New South Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Mat and Kita Clarke
(@KitaandMat) reported
from
Maitland, State of New South Wales
@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.
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@carlagrossetti
(@carlagrossetti) reported
from
Maitland, State of New South Wales
@Optus Thanks Nard. What causes an outage that only affects webmail?
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Sophie Pearse
(@SophiePearse) reported
from
Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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🇦🇺Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@CouchNish I can't even watch it. Optus issues. 😡
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Reetu Mutti
(@ReetuMutti) reported
from
Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Thomas McKenna
(@tmacca_1996) reported
from
Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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🇦🇺Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Morris
(@LukeMor81985058) reported
@Optus MY COMPLAINT 100843288 REMAINS UNRESOLVED AND THE SERVICE IS AM RECEIVING IS INSULTING AND PATHETIC
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Fusa
(@RobertFusinato) reported
@Optus Thank you for clarifying this but a 5mim window is ridiculous. Very poor user experience.
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Khassib Moonman
(@isurealfor) reported
@Authurious85 @Optus Stop trying to send everything to dms and give the people a damn update, telling me to use the trouble shoot like damn bots when you know damn well that isn't the issue!
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Ryan Steele (ライアン)
(@Steelinho) reported
Nishi on for Sekine while Optus Sport was having technical issues with the feed. #UrawaReds #JLeague
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Gerard De Rivia
(@geplusda) reported
@Optus your #InternetDownload speeds suck big time! I got 2 cellphones. The other is with @Telstra and no issues with them! Why is your DL speed so slow!
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Khassib Moonman
(@isurealfor) reported
@Optus Still waiting for some sort is solution to this problem, their is no clarity after 2 days my mobile data is over the limit and hasn't even been refunded, and still no reason for the connection issue...
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😷
(@jrgibson1) reported
@Telstra @Lachy When you’re required to check into venues and “Australia’s best network” doesn’t work — We have problems. And when those problems do not occur during the week, we definitely have problems. It’s bad when the dial up speed WiFi @optus provides is better than your supposed 5G.
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Ian Macwhirter
(@MacwhirterI) reported
@7Cricket @Optus Why does this bloody stupid tweet keep popping up? Pat Cummins Dad????
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Benjamin Willows
(@Authurious85) reported
@Optus Now up to day 3 of the NBN phone and net being down between 9:30 am and 5:30 pm. Do you have repair work going on for the 4114 post code?
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ruddy
(@chrisrudkin) reported
Paramount+ is crap, can't get it to cast to my tv, I have no trouble with kayo,no trouble with Optus sport, why is this app ****!! They have had long enough to sort out any probs. USELESS!!!!!