Optus outages and service status in Numurkah, Victoria

Problems in the last 24 hours in Numurkah, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Numurkah, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Numurkah, Victoria

Latest outage, problems and issue reports in Numurkah and nearby locations:

• 
  mark mcdonell 🐅🐅🏆 (@mcdonellaussie) reported 5 minutes ago from Numurkah, Victoria

  @Optus @Jeffrey66443233 I went with Optus way back when you first started. Had an analogue phone 4 years, switched 2 digital. Was very loyal. Was not happy when customer service went OS took jobs from Aussies I stayed 2 long, it became impossible 2 deal with them changed 2 CO with Oz call centre

• 
  mark mcdonell 🐅🐅🏆 (@mcdonellaussie) reported 22 minutes ago from Numurkah, Victoria

  @mjrowland68 I am old Optus customer who got the email over the weekend! What happens if ID stolen and a massive loan is taken out plus numerous credit cards then all defaulted on?

• 
  mark mcdonell 🐅🐅🏆 (@mcdonellaussie) reported 26 minutes ago from Wunghnu, Victoria

  @CrStuartJames @Telstra @Foxtel @kayosports Ask these guys for a hand @FOXTEL_Help they have sorted out many issues the idiot @Foxtel customer service people OS cannot do or will not do and do not care or even try to understand any more. I no longer use @Telstra or @Optus because of the call centres.

• 
  mark mcdonell 🐅🐅🏆 (@mcdonellaussie) reported 40 minutes ago from Wunghnu, Victoria

  Thanks @Optus been on hold to bank for ages just staring conversation and signal dies! Time to update Wunghnu mobile service yep it’s a little town but on the major highway from Melbourne to Brisbane!

• 
  mark mcdonell 🐅🐅🏆 (@mcdonellaussie) reported 51 minutes ago from Numurkah, Victoria

  @tiger_hype @Richmond_FC 2017 Preliminary Final V GWS Giants might have actually surpassed the Optus Perth Stadium atmosphere. I have never seen heard or felt anything like it before. Oh had never seen so much Yellow n Black in the @MCC reserve either.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dakota Curtis (@KodaJamesCurtis) reported 39 seconds ago

  @Optus I replied to Zac’a DM hours ago and he didn’t even help

• 
  GrumpyCat102 (@GCat102) reported 7 minutes ago

  @VictorDominello Lucky you @VictorDominello that your associated ID was not compromised. How about people that officially received email from Optus informing their ID has been compromised? NSW Service still have this round and round excuses not changing our Driver License Number. Not helping.

• 
  Brads (@Markinshire) reported 8 minutes ago

  How’s this for customer service…I messaged Optus live chat (because you can never get through on the phone) yesterday at 9am to try and find a resolution to a reception issue I have had for weeks. 33 hours later I’m still on the chat and no nearer the issue being solved @Optus

• 
  Cam (@ausportstrends) reported 15 minutes ago

  @ToowoombaTips @The_Mail_Bag Optus Customer Curls?

• 
  James Henstridge (@JamesHenstridge) reported 16 minutes ago

  @joshgnosis Exetel switched from Optus to Telstra's network about a year ago. I had to provide my license number again when activating the new SIM, so presumably they hadn't held on to that data from when I originally signed up. Hopefully they were validating ID with gov rather than Optus.

• 
  Socialist Cat (@LowmanX) reported 16 minutes ago

  @joshgnosis Ha. I wonder if I'll get a second email as I used to be a Virgin customer after leaving Optus. Then got folded back into Optus after 18 months.

• 
  David Knowles (@DavidKn86972102) reported 17 minutes ago

  @joshgnosis Is Australia really at the arse end of the Infosec regulation spectrum? Right now, it seems Optus have broken no industry regulation, or law for : The breach itself, the subsequent handling and communication to both the industry and customers, the storage of multiple 1/2

• 
  Powell's Other Glasses (Ausnotes) 🌸 (@ausnotes) reported 17 minutes ago

  So I was a customer of Optus some years back and of course had the breach notice... Now try getting Optus to delete your account information. It's quite a feat if you're successful. Probably part of the reason they have so many former customers is due to no deletion processes.

• 
  Geoff Beggs (@Geoff_Beggs) reported 17 minutes ago

  Ten hours since I asked a question on the @Optus messaging app. No answer. I guess they have now entered phase of being overwhelmed, staff are tired, new staff are hard to bring online, policy questions are mounting up, and the sheer volume of customer contacts is overwhelming.

• 
  Kate🦋M© (@Kate3015) reported 18 minutes ago

  AssistTreasurer Stephen Jones said Optus should not sack any executives or senior management until the data breach crisis has been resolved. So they resolve the problem & then you sack them!! Nice 🙄 I understand why he’s never run a business