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Optus

Optus outages and service status in Pymble, New South Wales

Service-wide status: Optus

No problems detected

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Pymble, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • Latest local activity: Sep 18, 8:16 PM GMT+10.

Share of direct reports from this area over the past 30 days.

  • 75% Internet (75%)
  • 25% Phone (25%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Pymble, New South Wales

Optus signals over the past 24 hours, with local activity from Pymble, New South Wales and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pymble, New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 5 days ago
Sydney Phone 7 days ago
Sydney Internet 13 days ago
Sydney Internet 30 days ago
Sydney Phone 1 month ago
Sydney Phone 2 months ago

Nearby cities with recent reports

Sydney

1 signals in the past 7 days

5 days ago

Community Discussion

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Optus Issues Reports Near Pymble, New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • miracleboi
    Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, New South Wales

    @Optus Yes I get that but it does state on your FAQ's regarding the situation to call and that's the issue - you can't which is absolutely poor performance. Can you confirm when contact will occur as in how many days or weeks till I potentially find out being a former customer?

  • 50to39
    Donna Longhurst (@50to39) reported from Sydney, New South Wales

    The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....

  • chrisjackis
    Chris Jack (@chrisjackis) reported from Sydney, New South Wales

    If laughable that @PeterDutton_MP suggests the #OptusDataBreach is a problem for the government. It’s an Optus issue about a breach in Optus customer data. Let Optus sort things out and investigate first. #auspol

  • leebailey11
    Lee Bailey (@leebailey11) reported from Sydney, New South Wales

    @Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently

  • IaenCordell
    Iaen Cordell (@IaenCordell) reported from Sydney, New South Wales

    At last I got an answer for my 3G issues, they have switched off 3G 2100MHZ 3G in Artarmon! Now if they just informed the clowns in customer circus, then again Optus have a more current example of not advising customers! <grin>

  • msstraighty180
    Tiffany (@msstraighty180) reported from Sydney, New South Wales

    @HansOrph @Optus Had bad customer experience with them in 2009 thus they've been blacklisted by me since then

  • just_brash
    Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, New South Wales

    Optus CEO has said “this [#optushack] is due to bad actors”. You mean like Tom Cruise?

  • fictillius
    Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales

    @InsideRetailau @Optus Nothing was broken into, it was left out in the open.

  • JVizzone
    John Vizzone (@JVizzone) reported from Sydney, New South Wales

    Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.

  • _marty_k
    Marty K (@_marty_k) reported from Sydney, New South Wales

    @developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank

  • GT_AUS
    Graeme T (he/him)💉x 4 🇦🇺 (@GT_AUS) reported from Sydney, New South Wales

    @strangerous10 We'll get a good line of sight of the Optus CEO's principles and governance beliefs if and/or when ICAC delivers a corrupt finding. If that happens, and Glaaaaad is retained.... Black ban Optus.👎😡 Mind Optus has never given a 💩 about customers from my experience.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    Hey @guardian : has anyone asked @optus if previous customer data has been deleted? I was once a customer maybe 8 years ago so no idea if they had my data.

  • 50to39
    Donna Longhurst (@50to39) reported from Sydney, New South Wales

    @SEggminder @Optus Probably the small cogs in the chain on the phone not getting all the info from the bosses. Doesn't help situation.

  • SimoneAJordan
    Simone Amelia Jordan (@SimoneAJordan) reported from Sydney, New South Wales

    @bkjabour Yes! My Optus mobile plan has been bugging the f*ck out the past week. Dropped calls, not ending the call when I hit the red button, coverage issues.

  • FlyOpineMonkey
    Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South Wales

    @AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.

  • JPMasters
    JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, New South Wales

    @Jeremy_Kirk I think @Optus is in some deep trouble.

  • just_brash
    Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, New South Wales

    Current & former Optus customers have had their data stolen. It begs the question, why does Optus keep former customer’s data? #optusfail

  • Sterg_G13
    Sterg13 (@Sterg_G13) reported from Sydney, New South Wales

    Does Optus Sport streaming look crap for EPL?

  • ZirilStarrz
    Ziril Heartzen Starrz (@ZirilStarrz) reported from Sydney, New South Wales

    Optus... very rude...

  • GT_AUS
    Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, New South Wales

    @janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • wheat_slice
    liam (@wheat_slice) reported

    i’ve never even set foot inside optus stadium but why is vic media so hyper fixated on wharfie time but completely bypass the fact they have butter chicken loaded chips???

  • tonyward116
    tonyOnOn (@tonyward116) reported

    @Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?

  • BilsonhBilson
    Heather Bilson. (@BilsonhBilson) reported

    @gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵

  • Optus
    Optus (@Optus) reported

    @jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon

  • jumbarrawa
    Jumbarrawa (@jumbarrawa) reported

    It's not like mainstream media dont know about ANY of this. 👇👇 In September 2017, the federal government announced a $50 million investment over seven years in the Cyber Security Cooperative Research Centre (CSCRC). The CEO was Rachael Falk. She led the independent review into the Optus and Medibank cyber breaches. She was appointed by the Minister for Home Affairs to the Expert Advisory Board for Australia’s 2023-2030 Cyber Security Strategy. In February 2025, Falk left the CSCRC to become a partner at Ashurst Risk Advisory—a return to the firm where she had worked as a lawyer in 1998. The CSCRC was not just a research centre. It was a revolving door—a place where a connected insider could build a network, then cash in.

  • DanKelly966767
    Dan Kelly ♥️🇦🇺💯 (@DanKelly966767) reported

    @KobieThatcher @Ann19851873 Agree 💯 Also with the recent Telstra outage and formed Optus outage. Both affecting Eftpos networks and ATM’s. Cash is king for many reasons including privacy. Do not let cash die out.

  • Gizzmo4141
    Dread Pirate Grimm🇦🇺✝️ (@Gizzmo4141) reported

    @lordlaw92 Landlines still exist, just nobody uses them so people stopped paying for the Service. I mean 'why pay for home phone and mobile?' as with most things in society people simply don't expect things once established to ever fail. It's why optus and telstra are strung out atm.

  • motelbad
    Nathan (@motelbad) reported

    So good to finally not be an Optus customer anymore after 2 years of paying my phone off 😌

  • Optus
    Optus (@Optus) reported

    @enngees I understand the service is already active. Apologies for any confusion. My comment was specifically in relation to your question about travellers purchasing an Optus SIM and the advice we provide. If you're having trouble recharging your service using one of our accepted payment methods, please send us a DM, and we'll take a closer look at what's happening. - Talia

  • aussiemum30
    TrueAussieMum (@aussiemum30) reported

    @Optus The reason I ask is my account is now overdue by 8 days, I'm able to pay the bill in 2 days in full however when asking for help or letting optus know of concerns with overdue accounts and financial difficulties the automatic payment system set up on this account restricts the help i can ask for online

Recent Optus reports in Pymble, New South Wales

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Sydney: Internet
  • Sydney: Phone
  • Sydney: Internet
  • Sydney: Internet
  • Sydney: Phone
  • Sydney: Phone

Optus detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (2 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (9 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

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