Optus Outage Report in Stanmore, Gold Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (27%)
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Wi-fi (11%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.
City | Problem Type | Report Time |
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Brisbane | Internet | |
Brisbane | Internet | |
Brisbane | Internet | |
Brisbane | Internet | |
Brisbane | Wi-fi | |
Brisbane | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.
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andrew dutton
(@duttonkona) reported
from
Brisbane, State of Queensland
Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.
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Dirk
(@ITrustLabor) reported
from
Brisbane, State of Queensland
@Optus We seem to have an outage in the 4506 postcode.
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Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
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Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick
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💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
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Blake
(@blake_andersson) reported
from
Brisbane, State of Queensland
After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)
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eggs fan page
(@_rigormoris_) reported
from
Brisbane, State of Queensland
@rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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ThatGirl
(@itsOnlykhem) reported
from
Brisbane, State of Queensland
Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Tristan
(@cptwoodsy) reported
I think my phone number has been spoofed. I keep getting phone calls from people saying they received a missed call from me. But I didn’t call them! Not sure even if @Optus can help with this.
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Rhiannon Elizabeth Irons
(@Ahlephia) reported
@Optus Now we're up to 5 requests. I've just said to this poor guy that I'm speaking to that he is to transfer me to a supervisor now or I will take this further. I know times are tough and he's just doing his job but I'm doing mine as a Compliance officer, and as a POA.
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Stephanie Patniotis
(@spatniotis) reported
@Optus - Hey Team. Having a RIGHT time with your customer service team. It's taken me over 3 weeks trying to get my account changed from Business to Personal. I've spoken with 7 representatives, and had a different story each time... #HALP
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Nick P
(@TheNickness) reported
There's an optus ad with the tag line "be part of the living network: it starts with yes". And I cannot help but wonder what THE ALL CONSUMING ONMIBRAIN needs from a telecom network?
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Insert 'triple vaccinated' Here 💉💉
(@adrian78melb) reported
So @Optus can go outside the terms of the contract that was agreed and signed, and just increase service prices, but if I cancel they expect the full payment because "that's in the contract" LOL ******* absolute criminals. @VicOmbudsman surly this doesn't pass the pub test?
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Lanie Laynz
(@thisislaynz) reported
@Optus so you want me to pay my bill yet a $45 choice plan doesn’t grant you hardship support or extensions , and I try to log in on my income day to pay and it doesn’t let me . Wtf old mate ? I need my number to be working. Please reach me asap
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Jordan Noy
(@Jordantheranga) reported
@Optus was there an outage in the Gelong area? I can not find any info about it but have had a few people on optus net with the same issue? If there was what caused it?
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Victor Alert
(@TheDancingSlug) reported
@GeorgeMonbiot @VodafoneUK I learned after Optus stole all the money in my account on what supposed to be a $30 pre pay and refused to give it back to NEVER go with a company that only direct debits.
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Rhiannon Elizabeth Irons
(@Ahlephia) reported
@Optus My father was guaranteed a callback today in regards to the issues relating to his bill. The phone rang once and immediately hung up. How is that supposed to resolve anything? Thankfully your store in Loganholme has seemingly sorted it out. We'll find out next bill.
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riley doran
(@uminadory) reported
@57eagles @mould57 This bloke is a Optus sport highlight merchant never watch a game in his life