Optus Outage Report in Stanmore, Gold Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (32%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (8%)
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TV (2%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Wi-fi | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G
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andrew dutton
(@duttonkona) reported
from
Brisbane, State of Queensland
Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
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Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
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Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.
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Dirk
(@ITrustLabor) reported
from
Brisbane, State of Queensland
@Optus We seem to have an outage in the 4506 postcode.
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Blake
(@blake_andersson) reported
from
Brisbane, State of Queensland
After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick
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💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.
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Renee-Lea
(@reneeleaa) reported
from
Brisbane, State of Queensland
@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
Optus being down is causing me all sorts of issues at work today.
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)
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eggs fan page
(@_rigormoris_) reported
from
Brisbane, State of Queensland
@rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jon
(@Melbourne_MUFC) reported
Does anyone manage to stream Optus Sport in 4k without an Optus 5G service? Optus are so small minded. Imagine only wanting a minute % of their customers to be able to access 4K. @Dibz666 have you managed to do it?
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Craig Memery
(@craigmemery) reported
@engagedpractx @Optus Have you checked with neighbours that Telstra doesn't drop out in the same area? Telstra 5G is pretty good in my experience. Also I've always found Telstra customer service to be a breeze.
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Rockmelon
(@Rockmelon7) reported
Another day, another Optus service interruption.
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vk5ng (Nick)
(@vk5ng) reported
@Optus Another week and no resolution?
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus I've had it for almost a month. It's been set up and working fine. Am asking about an outage for today in particular.
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IPA ARE THIEVES
(@Democracy_Duck) reported
@ellenmfanning @Magpie1954nBird I've worked for corporate Australia in many different companies I never saw that type of behaviour... The worst I ever saw was at Optus in North Sydney and that was a situation where staff would being bad in local pubs.. Even that was met with Stern repercussions and warnings
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Siyon🌹
(@siyon_x) reported
from
Melbourne, State of Victoria
@Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(
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Jacob Ingham
(@jacob_633) reported
@RoryBurnside Lions vs Freo at Optus in Round 8. If 28 days without community transmission is the magic number still could be an issue
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I'm a Unicorn
(@woopdedoo652) reported
@kels_316 @engagedpractx @Optus Great for internet, their mobile service is just part Telstra network though. All those cheaper mobile providers are just telstra or Optus resellers and don't use their complete network.
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Margot Bleu
(@bleu_margot) reported
@madigoldsmith Optus is rubbish atm. Very poor reception.