Optus

Optus Outage Report in Stanmore, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Stanmore, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Stanmore, Gold Coast, State of Queensland 12/02/2023 10:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stanmore, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Stanmore, State of Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

  • duttonkona andrew dutton (@duttonkona) reported from Brisbane, State of Queensland

    Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

  • reneeleaa Renee-Lea (@reneeleaa) reported from Brisbane, State of Queensland

    @Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • BorisOsery Boris Osery (@BorisOsery) reported from Brisbane, State of Queensland

    @OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF

  • _rigormoris_ eggs fan page (@_rigormoris_) reported from Brisbane, State of Queensland

    @rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible

  • djgillespie9 David J Gillespie (@djgillespie9) reported from Brisbane, State of Queensland

    Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

  • GaryThomasEllis Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, State of Queensland

    Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • blake_andersson Blake (@blake_andersson) reported from Brisbane, State of Queensland

    After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    Optus being down is causing me all sorts of issues at work today.

  • faelingx faeling 💜 (@faelingx) reported from Brisbane, State of Queensland

    hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • dingram Dave Ingram 😷 🌻 (@dingram) reported

    @natecochrane @Optus @ClareONeilMP Surely ID verification services can provide a token to Telco etc that serves as proof that a check was done on the customer and all was good? That would serve as the "relevant record" etc for identity check rules.

  • Not_4_Long On Hold-But (@Not_4_Long) reported

    Optus: do you have a 100 points identification? A customer: well, do you have any point of identification?

  • MaryBro63499001 Mary Brown (@MaryBro63499001) reported

    Unknown if hacker will take down Optus data: MacGibbon

  • boards_john John Boards 🏌️ 😷 💉x4 (@boards_john) reported

    @peggymel2001 The **** storm has only just started. So is Optus going to compensate people for the extra work involved in a persons time fixing up new ID? States will pay for new D Lic, but folks have to pay 1st and then put in a claim. FFS 🤦 I hope many Optus customers vote with their feet.

  • JesseAddison12 Jesse Addison (@JesseAddison12) reported

    @chomm3rs @SamLeightonDore @Optus Am sure it's a strategy. Hours of phone watching, I'd see "typing" dots, stopping as soon as I touch the screen. Long time delay, then it repeats. Seem to try to jag a time you're away to get in the "Hi, let me help you"/"Haven't heard from you in a while, I'm closing this" pair.

  • BryanWi62261195 Bryan Williams (@BryanWi62261195) reported

    @mariewalsh18 Optus sent an email to tell me the bad news.

  • S370HSSVO773H 💪🏻👔🤳🏻 (@S370HSSVO773H) reported

    @10NewsFirst Want a scoop involving Optus. @BleepinComputer has layed it all out for you. The hackers have apologised to Optus customer and discontinued the ransom demand. Hurry. Be the first. YW

  • Gingobibble Gingobibble (@Gingobibble) reported

    @ChalkerPhillip Not in the breach... but the handling of the crisis is from the LNP playbook. Deny. Gaslight (not our error, we were hacked by super skilled hacker). Re-direct - no optus passwords were taken. Announcements that mean nothing. Poor communication to its people & Then silence.

  • bloominspring1 Michelle 💉💉💉 (@bloominspring1) reported

    @redruby17 @ClareONeilMP @Optus Yes!!! I'm a current customer but received an email stating "as a former Optus customer"... So... Does that mean my current details are actually ok?

  • shanekingmp Shane King MP (@shanekingmp) reported

    If you’re impacted by the Optus data breach, Transport and Main Roads Queensland will issue you a replacement driver licence with a new licence number free of charge. Call the hotline on (07) 3097 3108 Mon-Fri 8am-4.30pm for more details. #OptusDataBreach