Optus

Optus Outage Report in Teralba, Lake Macquarie Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Teralba, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teralba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Teralba, Lake Macquarie Shire, State of New South Wales 11/24/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Wi-fi (8%)

    Wi-fi (8%)

Live Outage Map Near Teralba, Lake Macquarie Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Central Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaCentral Coast E-mail
AustraliaCentral Coast Internet
AustraliaNewcastle E-mail
AustraliaNewcastle Total Blackout
AustraliaNewcastle Phone
AustraliaCentral Coast Internet

Community Discussion

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Optus Issues Reports Near Teralba, State of New South Wales

Latest outage, problems and issue reports in Teralba and nearby locations:

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • JoshO567 Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • halans Jean-Jacques Halans (@halans) reported from Central Coast, State of New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • fergmich Michelle Ferguson (@fergmich) reported from Central Coast, State of New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • BZElkie Barbara Elkins (@BZElkie) reported from Central Coast, State of New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • dorrian_peter peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • BelindaNoonan1 Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • althalus62 Ben P (@althalus62) reported

    Optus network is down Australia wide for 91 % of customers since 6am est.

  • lauren_ferri lauren ferri 🌻 (@lauren_ferri) reported

    Just another reason I'll NEVER sign up for @Optus again - cancelled NBN just to be met with a $224 modem fee I didn't even know existed and was never told about :) cheers, hope u go out of business x

  • cathybraypoet The Tangent Queen (@cathybraypoet) reported

    @Optus my nbn Optus wifi has been down all morning in birchgrove 2041

  • JosephGiarrata3 Joseph Giarratano (@JosephGiarrata3) reported

    @Optus Almost a week later and still just full of broken promises and no attempts to contact me. NOT GOOD ENOUGH!!! Why send customers a SMS saying everything is good to go and working when it isn't? p.s your live chat staff are hopeless and your phone hold times are disgusting.

  • WhiteW2Sugars Displaced Texan (@WhiteW2Sugars) reported

    @Optus But why should your social media team need to take over from your customer service team? Sorry, but I've had it. Too many times this has happened over the years. I appreciate your message, but I'll be moving on from Optus after ~15yrs.

  • WhiteW2Sugars Displaced Texan (@WhiteW2Sugars) reported

    @Optus I was online with your messaging service for an hour with 3 different people only to be told to check the website for your plans. That's where I started and then was told to use messaging because your system couldn't find my details.

  • BigV2011WCE Victor #StaySafe 🇦🇺 (@BigV2011WCE) reported from Westfield, State of Western Australia

    Australia is 2-0 at Optus Stadium and it never rained at our new venue #ausvind

  • FearTheFallen AZ (@FearTheFallen) reported

    @georgie874 I’m rocking 3G in the SE suburbs cause Optus are awful 😩

  • dboy_yoon sora⁷s fanacc 💞 (@dboy_yoon) reported

    optus just charged my mum $491 what the ****?? we can’t afford this what the ****, we cancelled both plans already what should we do

  • ja_dut 💧Braam Du Toit (@ja_dut) reported

    Winner of the worst customer service and call centre for 2021 -OPTUS! Select-NEW SALES-an immediate answer! Any other service requirement disappears in abyss of time wasting deceitful messages and music. @WatchTribunal @choiceaustralia @Optus Holding for 3d time -going on 18 min.