Optus

Optus Outage Report in Teralba, Lake Macquarie Shire, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Teralba, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teralba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Teralba, Lake Macquarie Shire, State of New South Wales 07/18/2024 20:35

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (11%)

    E-mail (11%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Teralba, Lake Macquarie Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle Phone
AustraliaCentral Coast Internet
AustraliaCentral Coast Phone
AustraliaNewcastle Internet
AustraliaHolmesville Wi-fi
AustraliaCentral Coast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Teralba, State of New South Wales

Latest outage, problems and issue reports in Teralba and nearby locations:

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • halans Jean-Jacques Halans (@halans) reported from Central Coast, State of New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • fergmich Michelle Ferguson (@fergmich) reported from Central Coast, State of New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • JoshO567 Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • lumbers1978 jem (@lumbers1978) reported from Central Coast, State of New South Wales

    hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • BelindaNoonan1 Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • dorrian_peter peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • BZElkie Barbara Elkins (@BZElkie) reported from Central Coast, State of New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DamienHashemi Damien Hashemi (@DamienHashemi) reported

    @Optus possibly the most incompetent customer service ever. For a week I haven’t been able to connect my watch and each time I’m given useless advice. Plus the tech support team can’t figure out why they can’t phone me (as they keep going to voicemail) but everyone else can. FFS!

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU

  • brentsheriff A Load of BS (@brentsheriff) reported

    Four hours of tech support from @Apple and @Optus and a) no resolution yet b) I'm educating Optus on the types of networks used in Australia as they want me to adjust the LTE settings 🙃 now sending them screenshots of iPhone settings to educate them

  • pearlparky Pearl (@pearlparky) reported

    @DoveMetal Sort of torn. Optus is way cheaper and has better plans, and customer service. But my local Optus network seems to cut out for a few hours every few weeks. Think that might just be my location though.

  • gautamkasukhela Gautam Kasukhela (@gautamkasukhela) reported

    @Optus @OptusEnterprise technical experts tell me the attached video call images (WhatsApp, Duo, Skype) on the new @Google Pixel 5 is NOT an issue. I raised a concern (BASC01707166) on the very day I got my phone only to be told "you are on your own with this phone and (1/3)

  • gautamkasukhela Gautam Kasukhela (@gautamkasukhela) reported

    the issue. I wanted to get rid of the Pixel 5 but Optus' horrible 'Boomerang' team did not even bother to call and check the issue. Best part is Optus Retail store tells me, "we understand the issue and it is bad but we can't help you". THAT IS PATHETIC CUSTOMER SERVICE @Optus

  • GuyRedRooHaines The RedRoo from Downunder (@GuyRedRooHaines) reported

    Hi @Optus my internet has been down since yesterday morning, I’m missing calls and have had to hotspot my phone, I live in the 4053 post code. Wth is happening?

  • brentsheriff A Load of BS (@brentsheriff) reported

    Optus now apologised they couldn't help me find LTE settings that don't exist; this was after waiting 2.5 hours for a web chat

  • car__ma__vie Jason Gregory (@car__ma__vie) reported

    @DoveMetal Honestly, I’ve had Vodafone and Optus but the connection and customer service was not great. I went to Telstra because...it isn’t awesome, but it’s better than the others.

  • headkittens hedkiden (@headkittens) reported

    @DoveMetal its annoying that vodafone should be better since they have lower band coverage, but I guess it's just placement. You could try Amaysim, very low barrier to entry on the Optus network, I pay like $30 a month for 50gb