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Optus Outage Report in Teralba, Lake Macquarie Shire, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Teralba, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teralba, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Teralba, New South Wales

Latest outage, problems and issue reports in Teralba and nearby locations:

  • SophiePearse
    Sophie Pearse (@SophiePearse) reported from Newcastle, New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • nickintheworld
    Nick Williams (@nickintheworld) reported from Newcastle, New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • ReetuMutti
    Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • carolduncan
    Carol Duncan (@carolduncan) reported from Newcastle, New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • siobhan_curran
    Siobhan Curran (@siobhan_curran) reported from Newcastle, New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • tmacca_1996
    Thomas McKenna (@tmacca_1996) reported from Newcastle, New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • ShaneNatalie
    Shane N. Thompson (@ShaneNatalie) reported from Newcastle, New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • ajhill_alan
    Alan Hill (@ajhill_alan) reported from Newcastle, New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • gjblue
    Greg Blue (@gjblue) reported from Newcastle, New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Nix92095934
    Nix (@Nix92095934) reported

    @kbrspace @aws_cloud @OptusEnterprise Great hope it removes your aervice.... I am without Optus service once again... told by your staff to stay home for a tech to attend and now they can't find my booking.... Its not the first time it's happened....

  • Arun17Arun
    Arun kumar (@Arun17Arun) reported

    @Optus @OptusSport Subscribed through yes optus app, money deducted but account not activated and worst customer service as they have no clue about issue.

  • JohnGDryden
    John Dryden (@JohnGDryden) reported

    @trevorlong @Optus Don’t do it! I tried and worst week of my life, went back to Telstra and haven’t looked back!

  • abzybrah
    Abzy (@abzybrah) reported

    @Optus You haven’t offered me a solution. You can’t just say ‘ oops ‘ and leave customers without a Connection for 3 weeks

  • RobertPRigby
    Robert Rigby 😎 🇦🇺 (@RobertPRigby) reported

    @trevorlong @Optus I’ve given up on Optus. I can’t stand the runaround on the chat and having to constantly follow up with what they promise to do but don’t. Never again. Life is too short.

  • desmond_last
    DESMOND LAST (@desmond_last) reported

    @Optus Thanks. It is a vital service as mobile phones are used when as often happens our 2 way system does not transmit and receive.

  • quagmire0810
    Mark (@quagmire0810) reported

    @downforce @Telstra I agree regarding price. I went to monkey mia on optus and was sos the whole time. Wife on telstra was 4g, full signal. Good for me if I don't want to be contacted lol

  • Nix92095934
    Nix (@Nix92095934) reported

    @kbrspace @aws_cloud @OptusEnterprise Good to hear..... I am without Optus nbn once again... Was told to wait at home today for a tech to attend... Now your staff can't find my booking and blaming nbn.... Nothing new... Been an Optus customer for 20 years, unsure why

  • Madpaddykiwi1
    Madpaddykiwi (@Madpaddykiwi1) reported

    @Optus I can get cheaper with resellers on the same network than with Optus. Your charging $32 a month. I currently pay $18, my wife pays $16 and my daughter same. You guys really need to sort out Ur plans. Let me guess you tell people what they want

  • JasonSman21
    Jason Sman21 (@JasonSman21) reported

    @trevorlong @Optus Haha I think that Benno guy must work for Optus or something. If you did that poll he suggested I’m sure you would see well over 60% complaining about customer service. The bigger the telco the shitter the service. Aus corporate greed 🖕🏼