Optus outages and service status in Teralba, New South Wales
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- Optus generated 0 outage signals in the last 24 hours around Teralba, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Teralba, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teralba, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Optus Issues Reports Near Teralba, New South Wales
Latest outage, problems and issue reports in Teralba and nearby locations:
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Michael (@michaelread1) reported from Newcastle, New South Wales@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Michael (@michaelread1) reported from Newcastle, New South WalesOptus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Alan Hill (@ajhill_alan) reported from Newcastle, New South Wales@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Sophie Pearse (@SophiePearse) reported from Newcastle, New South WalesI’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Thomas McKenna (@tmacca_1996) reported from Newcastle, New South Wales@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Michael (@michaelread1) reported from Newcastle, New South WalesMy name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Siobhan Curran (@siobhan_curran) reported from Newcastle, New South WalesAs an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Shane N. Thompson (@ShaneNatalie) reported from Newcastle, New South Wales@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@CouchNish I can't even watch it. Optus issues. 😡
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Nick Williams (@nickintheworld) reported from Newcastle, New South Wales@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Owen Mansfield (@MansfieldOwen) reported from Newcastle, New South Wales@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Runyonesque (@Runyonesque3) reportedDon’t subscribe to @Optus the signal is total shite 🤬
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Ashtyn (@Ashtyn1212897) reported@Optus It’s an insane state of affairs that Optus now has to specify “but this time we didn’t let any of our customers pass away by denying them the right to call emergency services”. Crazy that no other telco has ever needed to clarify that
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₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽ (@p_terg) reported@SocialPiranha3 And then, doubtless, gave you a fake name and position number when you called his threat out I had an incident where an Optus operator made all manner of promises but, when I called back, no notes, no names, fake ID and number Telco ombudsman became involved
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Red Crow (@redcrow_28) reported1. 2001 v Carl (OO) Winless from the first three games, the Crows travelled to a dreary Optus Oval in horrible thunder, lightning and rain desperate for a win. Despite the atrocious conditions, the Crows led by new skipper Mark Ricciuto’s four goals, ground out a heroic win.
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Benji Slater (@bennymcslats) reported@Telstra It’s not been a short term outage issue. It’s been a problem for an extended period of time. I have customers that come into my office and anyone with Telstra can’t access our app/website due to poor service. Optus and Vodafone customers are fine. I have to provide the clients with wifi details just so they can interact. It’s substandard.
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Paz (@CumballDadOfECB) reported@AFLNow Old run-down weathered stadium. Needs a face lift urgently. Optus stadium a much better venue
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jagjetfly 🐎🐎 (@jagjetfly) reported@johnkanga @RacingPedigrees Sometimes it just comes down to the provider in the area. I use Amaysim and never had a problem at country tracks, they use Optus network.
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🇺🇦Hans Orph🇺🇦 (@HansOrph) reported@Optus TLDR: after being run around for two days and 47mins, the frustrating lack of the lack willingness to own a problem and solve it through their the lack of either ability or care from staff in the call centres. Along with being told it would be an additional seven days..1/2
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Perla (@P__WalleyXx) reported@Optus hi, feel like i lost my pre paid number because i was unable to recharge during this help?
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Ruben Nunez (@rubenm2016) reported@Optus Seriously, I’ve been trying to organise to payout my phone over the past two months through your chat. I’ve been told now twice that “it would appear on my next billing cycle” and never does and then I am told “again” that I need to wait until next month. What a joke