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Optus outages and service status in Teralba, New South Wales

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  • Optus generated 0 outage signals in the last 24 hours around Teralba, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Teralba, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teralba, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Optus Issues Reports Near Teralba, New South Wales

Latest outage, problems and issue reports in Teralba and nearby locations:

  • ShaneNatalie
    Shane N. Thompson (@ShaneNatalie) reported from Newcastle, New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • SophiePearse
    Sophie Pearse (@SophiePearse) reported from Newcastle, New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • ReetuMutti
    Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • ajhill_alan
    Alan Hill (@ajhill_alan) reported from Newcastle, New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • tmacca_1996
    Thomas McKenna (@tmacca_1996) reported from Newcastle, New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • nickintheworld
    Nick Williams (@nickintheworld) reported from Newcastle, New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • michaelread1
    Michael (@michaelread1) reported from Newcastle, New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • siobhan_curran
    Siobhan Curran (@siobhan_curran) reported from Newcastle, New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • gjblue
    Greg Blue (@gjblue) reported from Newcastle, New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • michaelread1
    Michael (@michaelread1) reported from Newcastle, New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • michaelread1
    Michael (@michaelread1) reported from Newcastle, New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • carolduncan
    Carol Duncan (@carolduncan) reported from Newcastle, New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • MansfieldOwen
    Owen Mansfield (@MansfieldOwen) reported from Newcastle, New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • mediahunter
    Craig Wilson (@mediahunter) reported from Newcastle, New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nikitarenwood
    nikitarenwood (@nikitarenwood) reported

    @Optus @ollierafc This happens all the time and the customer service team does not care or offer any help

  • tony_chatham
    Tony Chatham (@tony_chatham) reported

    @analyticflying @Optus I switched from @optus mobile to Woolworths who use the Telstra network. Considerably cheaper but much more reliable.

  • WazzaGc
    wazza_gc (@WazzaGc) reported

    @SkyNewsAust @OMGTheMess Didn't have the guts to attend the Optus inquiry, because "she wasn't obligated". Kind of like Albanese saying "we weren't asked" on the Hormuz help. Doing the right thing just doesn't come natural for Labor.

  • the_shagman
    mike shanahan (@the_shagman) reported

    @Optus when are you going to remove the overhead cable you cut down and left on my driveway in brisbane, months ago. 4 times I've called. Do you believe in customer service?

  • ColonialYobbo
    ColonialYobbo (@ColonialYobbo) reported

    Internet services provider is not solely @OPTUS, and even your damn website APP for submitting incidents stalls. Less focus on sponsorships, more focus on infrastructure and upgrades might help you actually retain customers and offer a decent service.

  • elldeeone
    Luke Dunshea (@elldeeone) reported

    @theonejvo @JeffLadish do you think theres anywhere else you could submit this information to in aus that would actually help catch these scumbags? wild they are doing this off a home optus internet without even any form of vpn

  • NRLSilverback
    🇦🇺 AUS Silverback 🇦🇺 (@NRLSilverback) reported

    @MarkoMatvikov Got rid of Optus a while back for the sole reason that their customer service, both over text and phone, are utterly incapable of speaking English. It would have been funny if it wasn’t such a pain in the arse to deal with.

  • roansome
    Roansome (@roansome) reported

    @teslaownersSV I'm looking forward to this service coming to Australia. **** Telstra and Optus...

  • Real_John_F_KJr
    John F. Kennedy Jr (@Real_John_F_KJr) reported

    Pfizer and CBDC (Central Bank Digital Currency) rollout. In short, Gladys Berejiklian who was found guilty of corruption, was installed in Optus as a puppet to create the hack in 2022 and outage in 2023 in order to pushout digital id and CBDC for offline payments according to

  • Ashtyn1212897
    Ashtyn (@Ashtyn1212897) reported

    @Optus Maybe shift a little focus to also protecting the privacy of customers also, given your remediations team seem to think they can abuse customer information, mistreat customers and then refuse them the right to a review that was agreed to in that $100M fine you copped?