Optus outages and service status in Teralba, New South Wales
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- Optus generated 0 outage signals in the last 24 hours around Teralba, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Teralba, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teralba, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optus Issues Reports Near Teralba, New South Wales
Latest outage, problems and issue reports in Teralba and nearby locations:
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Nick Williams (@nickintheworld) reported from Newcastle, New South Wales@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Owen Mansfield (@MansfieldOwen) reported from Newcastle, New South Wales@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Michael (@michaelread1) reported from Newcastle, New South WalesMy name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@CouchNish I can't even watch it. Optus issues. 😡
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Sophie Pearse (@SophiePearse) reported from Newcastle, New South WalesI’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Michael (@michaelread1) reported from Newcastle, New South WalesOptus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Siobhan Curran (@siobhan_curran) reported from Newcastle, New South WalesAs an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Thomas McKenna (@tmacca_1996) reported from Newcastle, New South Wales@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Shane N. Thompson (@ShaneNatalie) reported from Newcastle, New South Wales@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Michael (@michaelread1) reported from Newcastle, New South Wales@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Alan Hill (@ajhill_alan) reported from Newcastle, New South Wales@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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andrew_chang (@andrew_chang) reported@optus_help @Optus the optusnet email service seems to be down again. I can’t send or receive emails. Why does this happen every few weeks?
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GoodFellaBoi ➕ (Майк) 🏴☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported@showcallcrewing @NBN_Australia I ended up using iiNET because the offer a 4G backup, very important for work. And Optus did not help when NBN tech disconnected me, by mistake, as their record were not accurate, so they cut me. For it sorted in 3 days, but no apology from NBN for their error no follow up.
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Suey (@sueytweets) reported@Candour100 @blu_boys @Optus I can confirm this is great! I use it for personal & work I only pay $300 a year upfront per plan so it works out at $25 a month & I never run out of data or calls
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Kelly (@Kelly26552573) reported@blu_boys @Optus Switch to Amaysim. Half the price still on the Optus network. You can take your phone numbers.
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Optus Help (@optus_help) reported@tazmancblue Hi Paul, I'm sorry to hear you're having trouble trying to Message us over the My Optus app. We haven't received any reports or are aware of any issues that could be affecting the My Optus app at this stage. So that we can investigate this issue further, could you kindly send us a DM with more information? -Nic
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KB 🐈 (@chdyctt) reported@blu_boys @Optus We had to call the call centre to clarify the new plans. It was an appallingly bad experience. Now.... the 5 of us are considering what we do.
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Brian O'Donnell ⚓️ (@brianodonnell63) reportedHad a look at umpiring in all Freo home @AFL games this year at Optus v interstate teams. Worst free kick count is minus 3 v Blues and Suns. Rd 9 v Hawks was 17-17. Hopefully this means we don't need to worry about the umpires but Suns got the 1st 3 frees last year. #foreverfreo
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Jamie (@jamieeedward) reported@Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor
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Stuart (@Stewie8t) reported@JimThom90458694 Just as with the Optus and other high profile hacks, it is our stupid 🇦🇺 government that insists on comprehensive customer data being retained for two or three years rather than being collected and retained for only as long as it takes to confirm the account, a couple of months.
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James Parker (@JamesDwho) reported@optus_help @amaysimAU It appears in the last few months receiving MMS was broken on devices that don't have SMSoIP (over IMS). Is this a known issue that is going to be fixed? MMS media can be sent but not received via LTE/NAS. SMS send/receive works. Only an @Optus problem.