Optus

Optus Outage Report in Teralba, Lake Macquarie Shire, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Teralba, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teralba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Teralba, Lake Macquarie Shire, State of New South Wales 11/29/2023 01:20

November 29: Problems at Optus

Optus is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Teralba, Lake Macquarie Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Maitland, Central Coast, Newcastle and Morisset East.

Loading map, please wait...
City Problem Type Report Time
AustraliaMaitland Internet
AustraliaCentral Coast Internet
AustraliaNewcastle E-mail
AustraliaMaitland Internet
AustraliaNewcastle Phone
AustraliaNewcastle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Teralba, State of New South Wales

Latest outage, problems and issue reports in Teralba and nearby locations:

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • BelindaNoonan1 Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • dorrian_peter peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • BZElkie Barbara Elkins (@BZElkie) reported from Central Coast, State of New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

  • JoshO567 Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • halans Jean-Jacques Halans (@halans) reported from Central Coast, State of New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • fergmich Michelle Ferguson (@fergmich) reported from Central Coast, State of New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheProselytiser Proselytiser (@TheProselytiser) reported

    I want to know what ID they have of mine as I can't remember (been using Optus for many years.) I don't wanna cancel my passport for instance if I didnt give it to them. FFS @Optus!! I'm thinking I'm gonna have to cancel my account with them, just to be extra sure I'm safe😳😩

  • sunsetriver88 Jax (@sunsetriver88) reported

    @abcnews @Optus still hasn't notified customers correctly. Via complaint, I found out they left out details (address, phone) that had been exposed that they never mentioned in the email they sent me. How many others may falsely think their address info is safe?

  • cyberrage Adam (@cyberrage) reported

    @AlboMP @SenatorWong @ClareONeilMP That doesn't help us to know what data has been breached, that's taking way way too long with zero communication from Optus, all onus put on customers

  • dand25 Daniel Michael (@dand25) reported

    @Telstra @andy_penn So today at 7:05 PM i had a business phone EMERGENCY rushed to my local store KNOX Business Phone Hacked ... No Help Sorry Were Closed Call 132000 i would if i could use my phone Id expect this from Optus but Telstra ... Why is knox closing at 7pm ???

  • ellymelly Alexandra Marshall (@ellymelly) reported

    If you think the #Optus data breach was bad - wait until you see what happens when hackers crack government databases and take your #DigitalIdentity.

  • Greeggaa Gregga (@Greeggaa) reported

    @Optus trying 2 call U on the stupid 133937 number after not being helped in store. I can't get through the damn menu system. I'm trying 2 help my elderly parents & I'm authorised on the account & U're all useless!! U screwed over millions of us then penalise those trying to help

  • just_danieln Daniel Nigro (@just_danieln) reported

    Anyone having trouble with making or receiving phone calls with optus? #Optus

  • itskremtv Krem (@itskremtv) reported

    My identity was stolen from the @Optus cyber attack and I'm not even a current customer. If you've ever been with Optus, make sure you find out whether or not your identity and other information have been stolen.

  • StephenSwatty stephen swatty (@StephenSwatty) reported

    @humma49 Yep services like Optus and Foxtel just want you to join then service is slack as.

  • Bigjimbeef1 Bigjimbeef (@Bigjimbeef1) reported

    The attitude from #optus seems to be we lost your data but it's up to you to fix our mistakes. #optusbreach