Optus outages and service status in Teralba, New South Wales

Problems in the last 24 hours in Teralba, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teralba, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Teralba, New South Wales

Latest outage, problems and issue reports in Teralba and nearby locations:

• 
  Thomas McKenna (@tmacca_1996) reported 8 minutes ago from Newcastle, New South Wales

  @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

• 
  Michael (@michaelread1) reported 14 minutes ago from Newcastle, New South Wales

  My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

• 
  Michael (@michaelread1) reported 19 minutes ago from Newcastle, New South Wales

  Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

• 
  Siobhan Curran (@siobhan_curran) reported 19 minutes ago from Newcastle, New South Wales

  As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

• 
  Nick Williams (@nickintheworld) reported 22 minutes ago from Newcastle, New South Wales

  @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

• 
  Greg Blue (@gjblue) reported 23 minutes ago from Newcastle, New South Wales

  @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

• 
  Carol Duncan (@carolduncan) reported 24 minutes ago from Newcastle, New South Wales

  @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

• 
  Reetu Mutti (@ReetuMutti) reported 31 minutes ago from Newcastle, New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

• 
  Sophie Pearse (@SophiePearse) reported 34 minutes ago from Newcastle, New South Wales

  I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

• 
  Alan Hill (@ajhill_alan) reported 34 minutes ago from Newcastle, New South Wales

  @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

• 
  Owen Mansfield (@MansfieldOwen) reported 38 minutes ago from Newcastle, New South Wales

  @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

• 
  Shane N. Thompson (@ShaneNatalie) reported 41 minutes ago from Newcastle, New South Wales

  @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

• 
  Michael (@michaelread1) reported 57 minutes ago from Newcastle, New South Wales

  @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

• 
  Craig Wilson (@mediahunter) reported 60 minutes ago from Newcastle, New South Wales

  @CouchNish I can't even watch it. Optus issues. 😡

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tassie Explorer (@TasExplorer7000) reported 6 minutes ago

  @Zlunks @DavePaul__ @SBSNews Or it goes to a subscription service and you have to pay to watch. Remember when Optus shared the rights with SBS?

• 
  batgirl3000 (@batgirl3000vol1) reported 7 minutes ago

  if they play another ad AFTER the optus be respectful in the cinema ad plays i get mad as **** THATS THE LAST ONE!!! THEN FHE MOVIE STARTS!!!

• 
  Dave (@Dave87990998) reported 10 minutes ago

  Like I said outside optus ur game is poor bcoz 90% thi year u played in optus this game shows all weak pts take them work on them even today its not finals ur struggling think finals outside optus today very poor midfield transition and very poor ruck @freodockers

• 
  tonyOnOn (@tonyward116) reported 12 minutes ago

  @Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?

• 
  Romire 🇦🇺 (@RomireTV) reported 15 minutes ago

  @AshConnell Well Telstra and Optus both had system network failures, and they cant even take responsibility for it

• 
  Feral Hermit.🍉 (@greg_kennedy10) reported 19 minutes ago

  @Optus Not trying to activate a service, verifying my ID on my prepaid ask you asked. The app is garbage, tried it & all is does is ask me to update (I already have), now it keeps telling me to update then shuts down. Have to waste my time going instore.

• 
  Heidi (@HBoo71) reported 22 minutes ago

  @Optus I’ve had the worst experience purchasing a new phone from you. 3 different answers from 3 different customer service “humans” Now, you are trying to charge me $1,100 for a non return fee despite you never sending me the documentation you promised. Really unhappy!!!

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 23 minutes ago

  @jazz_worldpk @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  Hugh_96 (@Hugh_96) reported 26 minutes ago

  @susanmandrews RA seems to be taking quite a unique approach to the women’s rugby program. We have all been through it. Unless it is a significant issue which requires an apology eg Optus/Telstra outages, just put out a holding statement & some spin. RA is lucky not much media interest in rugby

• 
  Titch Ashen (@titchashen) reported 28 minutes ago

  We need the telco to learn #auspol but as an Optus customer .who has seen it before, what happens hear? Zero cash for us, but the Optus bill goes up to cover this pay out to lawyers and a few who could afford them. Same as the mob who are suing Coles. Pays lawyers and a few and we all pay the price in the new prices, not Optus or Coles