Optus Outage Report in Teralba, Lake Macquarie Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Teralba, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teralba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (10%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
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Optus Issues Reports Near Teralba, State of New South Wales
Latest outage, problems and issue reports in Teralba and nearby locations:
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Mark Tarrant
(@MarkEquestrian) reported
from
Central Coast, State of New South Wales
@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@CouchNish I can't even watch it. Optus issues. 😡
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Mat and Kita Clarke
(@KitaandMat) reported
from
Maitland, State of New South Wales
@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.
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Jean-Jacques Halans
(@halans) reported
from
Central Coast, State of New South Wales
Optus having a problem with 4G data on iPhone 12.
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Barbara Elkins
(@BZElkie) reported
from
Central Coast, State of New South Wales
@janine_hendry Cancel contracts with Optus? Urgent enough?
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Josh Howe
(@JoshO567) reported
from
Central Coast, State of New South Wales
@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus
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peter dorrian
(@dorrian_peter) reported
from
Central Coast, State of New South Wales
Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?
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@carlagrossetti
(@carlagrossetti) reported
from
Maitland, State of New South Wales
@Optus Thanks Nard. What causes an outage that only affects webmail?
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Michelle Ferguson
(@fergmich) reported
from
Central Coast, State of New South Wales
@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
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Sally Purcell
(@ResourcefulHDR) reported
from
Central Coast, State of New South Wales
@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Belinda Noonan
(@BelindaNoonan1) reported
from
Central Coast, State of New South Wales
@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Clarence J. Boddicker
(@monkey_brennan) reported
@10NewsFirst @hughriminton @ParisMartin_1 A customer here. Still yet to hear from Optus. Their comms and crisis mgmt teams are just as bad as their cyber security team
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🐀Duchess of 💉Sewer Rats🐀🌻🇺🇦🌻
(@FaineBlackadder) reported
@kentparktweet @strangerous10 #mockLachlan sounds like fun. Wonder if he's an Optus customer?
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Adam Garner
(@agarner) reported
Another risk assessment should have been done when connecting this API to a test network that was Internet connected. Again, Optus’s fault no matter how you slice it.
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Jeff N
(@jeff_nrg) reported
@Optus @RunnerSA18 In a crisis, communicate with your customers. You haven't emailed me to, you know, say sorry or what has happened or like anything. Did they literally steal all the customer emails so that you are unable to send out emails to your own customers?
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Laughatsaltygeelong
(@Laughatsaltyge1) reported
@EnLieten_ @patrickkeneally And go where? Telstra I'd rather lose an eye vodafone doesnt work unless cbd and lil dodgy companies all use optus infastructure mostly
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Abstract Equilibrium
(@AbstractEqual) reported
@stephanlivera @Optus Even the US had the self awareness to know that collection is bad and tried to hide it. Australia says, screw it... we'll punish you if you DON'T collect metadata. 😔
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martin
(@martin85468119) reported
@cameronwilson Optus ceo asking for a team Australia response is a huge red flag in my book will now ditch them for another service theirs is a bit hit and miss anyway
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Josh
(@that_guy19_) reported
@jacob_633 @Optus Poor bugger. You must feel super reassured tho your login password wasn't compromised lol... just you know, everything else to steal your identity!
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Enzo Amato
(@photoenz) reported
@abcnews What a pr fail they should have taking more care of customers data they must have known for long time! #hackoptus #optusfail #hack @Optus
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Chris Jack
(@chrisjackis) reported
from
Sydney, State of New South Wales
If laughable that @PeterDutton_MP suggests the #OptusDataBreach is a problem for the government. It’s an Optus issue about a breach in Optus customer data. Let Optus sort things out and investigate first. #auspol