Optus Outage in Teralba, Lake Macquarie Shire, State of New South Wales

@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

@janine_hendry Cancel contracts with Optus? Urgent enough?

@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

Optus having a problem with 4G data on iPhone 12.

@Optus Thanks Nard. What causes an outage that only affects webmail?

@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

Been with @Optus a few years and every month they sent me a bill, it’s. paid within a few days of receiving them, decided to upgrade the plans, now they auto debit the money when they like it’s never convenient. Stupid system, why Optus?

I went and revoked Facebook app access the other day and holy **** I need to clean that out more often. If Optus and Medibank could have breaches I'm sure Match 3 Game #23 is unsafe as hell.

Australian great, Ricky Ponting, 47 was taken to hospital in Perth after feeling unwell. Ponting, who is part of the Seven Network commentary team was at Optus Stadium on Dec 1 during the first Test against West Indies, when he started feeling unwell. He is said to be okay.

@wenotfinished Hey, there. For more support please DM us and we will assist you further with the My Optus App. -Tigs

@Optus your stupid app removed my credentials so I can't pay the bill and your mongoloid telephone service goes around in circles. ******* answer me you dogs

@Optus horrible experience. I had ordered a watch and sms from optus confirms watch delivered to store only to know later in the store that the sms was a system error. Great top up service for customers after data breach.

@ArtistAffame @eternalstranger Yes the cyber minister and Medibank did big media statements this week re the full data dump. Not great news at all. Half the country is affected with this one. I'm glad I'm not. The Optus one is bad enough for me.

I always think Optus Stadium looks like it's been wrapped in a garbage bag and only half the bag has been torn off #AUSvWI

@Optus Your support is hopeless. It took six phone calls with your support people and 3 promises that my problem would just take 10 days. They lied. Noone set up a Case on the My Optus App and nothing was done for over 30 days and 12 wasted hours for me. #UselessLies

@Optus I bought a phone 40 days ago. I have no contact with Optus. Optus has locked the IMEI on my phone and are demanding $80 EXTORTION fee in order to unlock it according to Cynthia from anti-customer service! Optus may have a contract with the previous owner but not with me.