Optus Outage Report in Balhannah, Adelaide Hills, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Balhannah, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balhannah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (7%)
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Total Blackout (7%)
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TV (2%)
Live Outage Map Near Balhannah, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Wi-fi | |
| Adelaide |
Internet |
Community Discussion
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Optus Issues Reports Near Balhannah, State of South Australia
Latest outage, problems and issue reports in Balhannah and nearby locations:
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Alastair Barkley
(@AcemanFromAus) reported
@Optus My wired NBN connection is dropping out, requiring a modem reset every 30 minutes. Are there ongoing issues?
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jimmi
(@jimmicbreeze) reported
@Peter_Fox59 @ScottMorrisonMP 3- Ended up on Amaysim- use Optus towers. I have an unlocked modem- no ties to anyone and Optus been intercepting my hook up trying to force me pay by denial of service. Trying force me to sign into internet through them.
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Nahbug
(@Nahbug3) reported
@Optus I get 1,500 ping 90% of the time and your speeds are abysmal. I'm paying money for an internet service that i can't even use. You need to fix your **** or I'm changing providers along with thousands of other Aussies.
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Katrina Webb
(@OzHammerette) reported
@Fight2Win @Optus @LukeStratford7 Same issue for me too. Another outage. Starting to get very tiresome
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ScomoCchio 🇦🇺 🇬🇧 🇺🇸
(@ScomoCchio) reported
@Bergermeister23 Optus did this to me. Loyal customer of 25+ years. No longer with them
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we r dna
(@Yo_Ross) reported
At some point over the past month or so Optus’ Fetch TV service had added what we call “The puppy channel”, actually called “The Pet Collective”. A whole channel, no ads, 24hrs a day seemingly of cute animal home videos.
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izzy
(@izzysacco) reported
@OzHammerette @Melforgery @Optus Also having issues in Sunbury, as are others I have heard. Beyond ridiculous 🙄
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Ron
(@ruebin77) reported
@Optus PLEASE *** TGE NBN AND/wifi. We can’t work from home and we’ll lose wages. I’m low on data. This is ridiculous and unfair. Please fix. I’ll charge for loss of wages if it continues much longer.
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Daniel Zaini Shamsuri
(@ShamsuriZaini) reported
@Optus What is happening to the NBN speed near Toorak? My NBN speed is atrocious and I can’t get anything done. I already messaged you and it was slightly fixed for a few days but it’s back to being slow. Can you guys give me a clear answer on what’s happening?
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Winky
(@Wingedkeyboard) reported
@TomBshorts @LandSquid_ @Purrsxna 350 a week and they treat you like ****, that's terrible man. Like it was an accident, obviously avoidable on optus' end but regardless. How do they not see it as a simple mistake?