Optus Outage Report in Balhannah, Adelaide Hills, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Balhannah, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balhannah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (32%)
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Wi-fi (11%)
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E-mail (8%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Balhannah, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Internet |
Community Discussion
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Optus Issues Reports Near Balhannah, State of South Australia
Latest outage, problems and issue reports in Balhannah and nearby locations:
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Treble Sketch (Want Desktop Assist? Check profile)
(@ILM126) reported
from
Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Brendan Cullen
(@bcullen76) reported
from
Adelaide, State of South Australia
Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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natasha alexandra w
(@nartazartaz) reported
from
Adelaide, State of South Australia
@Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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John J Girvan
(@johnjgirvan) reported
from
Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Shahzad Siddique
(@EngrMShehzad) reported
from
Adelaide, State of South Australia
I’m not impressed by @Optus services. I wanna cancel the plan.
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Roy
(@saroadie) reported
from
Adelaide, State of South Australia
@Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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Ahmed Shaheem
(@Ashaheem) reported
from
Adelaide, State of South Australia
@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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SAROA (tweets by secretary Richard Stafford)
(@s_saroa) reported
@just_chrissy_g Different state I know but I got an email from Optus and then contacted Service SA. Could the email from Vic Roads be bogus? Log on to their site but don't use any links in their email. If the situation in Vic is the same as here, you can request a new licence number there,
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Abdullah
(@abdullahhammad4) reported
@Hramblings yeah their bowling isn't even special. It's just too good on Optus and too **** in Sydney. Bounce making all the difference lol. Even today our so called collapse was more due to **** batting and less about good bowling.
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mudclearly 🌸
(@mudclearly) reported
@optus is there an nbn or Optus outage on Sydney Rd Balgowlah?
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Muggs
(@ElMuggs) reported
Dear @Optus I haven't been a customer for over SEVEN YEARS. Why the f- did I find out today that you had my driver's licence and now I need a new one. They had better be one hell of a fine and compensation for such a serious breach of privacy.
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Sarah
(@bigmandrakemilk) reported
@Optus make you feel as though you have to pay a bill and they've closed the complaint-they are legally required to leave it open when TIO is involved. If they try to take money tell TIO as it is ILLEGAL for them to take money when there is an open case.
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Alex Thompson
(@althom01) reported
@ACurrentAffair9 @G_Westgarth i think it depends who the mobile provider is if its Telstra bad if its optus or vodafone may be alright
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Caroline D.
(@whatsthestoryAU) reported
I tried to port to Optus in 2017. Had no service for a week. Experience was so poor I got TIO involved and canceled. Got an email from VicRoads telling me I have to get new licence because I was part of Optus hack. Never heard from @Optus. Why did they keep my info???
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Justin Martinez
(@RunManSports) reported
@Optus why are you blocking people on Facebook for speaking out on your threads about their poor experiences?
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MJ
(@__mj5_) reported
@VicRoads says my info was not exposed while I receive a letter from @Optus confirming that it was #wtf
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Steve Brennan 🐘🐳
(@sjb_one) reported
@cheryl_kernot The response from the Optus CEO was pathetic. I was impacted by this. Having received their email I had questions, but never received a reply. Never received an update and canceled the service. The guy asked me why! He was rude and cut the service as I spoke to him..