Optus Outage in Bedfordale, Armadale, State of Western Australia

@Optus a resend Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Help! Help!

@AussieBallin @Ronnie2K @Beluba @NBA2K @NBA2K_MyTEAM If you are with @optus nbn - the problem is them not @NBA2K

@Optus Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Need help ASAP

@McZameth @Optus very annoying,you think theyd look after a customer like you,id def ring up and give a mouthful,hate that sort of thing..

@purrrplegrrrl Cheers. I'm primarily looking for Administration type work. I have a casual job in Customer Service at Optus Stadium at the moment but not enough hrs to get off the system.

@OptusSport @Optus reported twice about being unable to login to sports app and both times was assured should be resolved in 15 mins to 4 hours. Nothing yet, still unable to login to my account and missed all the games last night

@Optus I’m currently visiting my in laws and my wife called to complain cause the internet is very slow. Had the service for a month and made multiple complaints. By the far the worst customer service experience and decided to change services

@buerckner_robyn @DrJewmelon @KondininGroup No just on the Telstra network - but the antenna test results we gathered should be identical. Will check with Powertec as to an ETA on the Optus GO unit.

@Optus congratulations, I thought @Telstra was bad at customer service, but your sales team takes the cake. One week on and I still can’t get 2 phones and 2 ported numbers without every step being screwed up

@Retrogina I use OVO for my internet and it’s great. $65 a month for 100GB. They use Optus. Can cancel it at any time... which I will do when NBN becomes available in May 😊

@miinaus Ohhhhh this makes sense now. They offered to waive a lot of fees to sign me up to a plan with Optus. I didn’t realise they were shutting down Virgin though

@iiNet And no, the new set up isn’t working. I’ve got hundreds of work deadlines and now not even working internet anymore. Wait time for support is hours - I guess it’s hello @Optus #sooooofedup

@Optus @NBN_Australia Day #14 of the NBN service being down. NBN technician visits have been had, concrete has been cut up - still no closer to knowing when my service will be working again! #incompetent #customerservice

NBN told Telstra it was their problem to fix. Now having same problem with Optus.

@Optus You need to fix what ever is happening!!!! No internet or shit speeds for 2 days now fix it before everyone moves to Telstra

@TerritoryGal17 @Optus No. It means they will ask what's going on...why is it taking so long to fix...

Hey @Optus this internet keeps on off after 7pm, fix this issue. I am at Willetton WA

Optus logging me out on my phone app and wanna watch man united. **** sake

Have had no internet connection since Wednesday afternoon.Telstra said would be fixed by Friday25th 4pm! Still not fixed! Have small business to run. Outrageous! Been loyal Telstra customer for 23 years Very poor!Time to move to Optus! @telstra @networkoutage

@Optus after 5 VERY frustrating hours over multiple days wasted with your support- I was told my new apartment wasn't registered with the council- this was why you could not find me. Less than 24 hours after my initial contact with @iiNet I am up and running.A world of difference

@BrianMitchellMP @Galvin1920 @theTiser Forget the $900m that's peanuts. Try the several billion dollars that's been spent acquiring both the Optus & Telstra HFC networks. The Optus HFC was found not fit for purpose. They'll need to be a subsidy to replace the crap in the last mile with fibre.TI #NBN #auspol

@deniseshrivell @Galvin1920 Forget the $900, that's peanuts in the scheme of things. Try the several billion dollars that's been spent acquiring both the Optus & Telstra HFC networks. The Optus HFC was not fit for purpose. They'll need to be a subsidy to replace the crap in the last mile with fibre. TI

Once I’ve finished giving Optus all of my salary, I can’t wait to start saving! (Never use roaming when travelling kids. I never buy one and always regret it afterwards when I have $800 phone bills. Just buy a damn SIM card.

@Pacebouncy That's actually not a bad idea, richo bowled very well in the shield game last week at optus, it wouldn't be such a bad decision/gamble. Even if it's a one hit wonder just for that test

@Ready1976 Great photos Chris! One thing I didn't realise is just how bad the bore water stains on the seats at Subi Oval are. Hope we won't see that at Optus Stadium in years to come🤞

For the love of everything cricket, sunshine Perth and Optus (yes a phone customer too) please choose me!

@6PRbreakfast @OptusStadium Enough with the sunday shit already at optus. Way too many AFL games there on sunday, now odi too. People want to enjoy after the game, not take hours to get home with work next day

Thanks everyone. I spent an hour at @Optus and on the phone to tech support and they haven't been able to fix it either. I have to put my sim in another phone to work out if the issue is with the phone or network.

@Optus Well that sucks.

What a #terrible customer service from @Optus to recharge a prepaid line. We are in 2018 and you have to visit the store twice and call customer support twice to figure out how to do it! #EpicFail

@Telstra i will never order from your stupid website ever again. Nor will I purchase any iPhone from you again. You’re lucky Optus & Vodafone have terrible networks or you would lose all my business #failstra #preorderfail #iphonefail

@Optus waiting over a week to have my iPhone orders processed. Emails telling me you’re working on it. Live chat cannot help. Are u @Telstra in disguise?

@snow_js @AnneSargeant2 @andrewbogut @AFL @PerthStadiumMgt Pretty sure the WA Goverment put its hand its pocket to support the @afl - it’s called Optus Stadium. Fingers crossed we can piss off Victorian supporters that hate the fact the AFL is no longer the VFL

Hey @ticketmaster and @afl - when buying members tickets this morning only a @Telstra Mobile made it possible not once but twice. The work colleagues I recruited to help me using their @VodafoneAU, @Optus and a PC on @NBN_Australia had zero luck. Why so? #afl

@CancerCouncilWA @AshleyReidWA @CityofPerth @OptusStadium @tweetperth @Perth_Today @PerthDailyNews @westaustralian @9Perth @commnewsgroup @abcperth Sorry Cancel Australia they are not Perth land marks they are the Optus Stadium and give it time they will sell the naming rights to bridge as well..On a brighter note congratulations on your 25th

@Optus internet, both fixed (not NBN) & mobile, in 2170 is not working correctly Everything takes forever to load or drops out; incl. 📱💻🎮📺🎞& #Optus fetchbox Has been like this since we had no internet at all on Thursday afternoon... #SOS

@csgo_bunny @Optus Yeah, still never gonna go with Telstra, when they can't even install a simple phone line when it's been booked in, yet still want to charge you for a service you don't have because they clicked it as 'on' in their system...

@clean_FN @CaqnsSZN @xOptus @Centrickz @GthotshotY oooo shiittt, he just called you out. Caqns wanna see your nut! but you also sent your nut to Optus which is pretty bad tooo soooooooo...

@Optus I can't believe that there is yet another outage right now. I just checked with your customer service team and there is no expected resolution time. I'm very disappointed

Using my 4G to let @Optus know how crap there internet is !

@csgo_bunny @Optus **** U OPTUS I WAS PLAYING LEAGUE

@csgo_bunny @Optus Its fine! Apparently they are fixing shit in our area. Been saying same shit for 10 years

Issue resolved after talking to optus technician on live chat.

@BubbleMan_oOO @wendoureeswans @JustDoGood3 I am with an Optus reseller and I received Clive crap. Also one from PHON telling me to back coal.

@tall_reid @StationeryStyle @Optus Here too. And it's still ongoing, tonight's @Optus coverage is the worst so far. Trying to watch a film on @SBSOnDemand, I get about 3 seconds of streaming, then 20-30 seconds of buffering. At this rate this 1hr 50min film is going to take me hours to get through. 😠