Optus Outage in Maylands, Bayswater, State of Western Australia

@Optus what is going on with your tech support? For a month at least the only update I’ve received is that the ‘fixer team’ won’t respond to your customer service people? I’ve gotten nowhere for 2 months and my issue is still unresolved..

Hey .@Optus I need an email address to submit an urgent complaint to. No I do not need a form, I need an email address where I can write to from my email directly! This is an #SOS matter.

@ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?

Outstanding work @VodafoneAU. During a pandemic you’ve decide to charge late fees for 3 days late on one phone bill after years of custom. Any telcos looking for a new customer.. @Telstra @Optus

@Optus now i've been on the phone for half an hour, passed through 4 different teams to activate the bloody sim card. Not doing wonders for your service optus, i'm very much looking to change teams now. Terrible customer service

@Optus We've moved house and relocated our nbn service, and after being told we didn't need an nbn box at our new place, we were told to we had to wait a whole month for a new box. We've been sent a sim card and usb stick for alternative internet, now the sim card doesnt work.

@WomanMauler its always a lot of **** around to either use the optus or telstra lines. like figure it out ***** its not as if you're gonna give us above 2-5MB a second anyway lol

@Optus is there an issue with mobile service in 4300? I’ve been dropping in and out all day and earlier had a pop up saying my phone was not activated... I had this same phone and plan for over two years

@FreoPope Don’t know how you do it tbh... listening to their **** on twitter is enough. The general consensus with them is we shouldn’t have won the last 2 flags because we didn’t play them @ Optus stadium. Teenage WCE females with duck lips pose profile pics are the worst offenders.

@MPX_Trader @Optus Any decent trader with half a brain has internet redundancies IE More than 1 source of internet . i have NBN , 4g fixed and 5g mobile hotspot avaiable to use if one goes down . I also have UPS for power outages . Lift your game

@0HQ0111 Optus partnership looks good - hopefully the gen 3 manages to cut costs down. Keeping an eye on $AVL and $POW too - both looking to mine vanadium and produce vanadium flow batteries