Optus

Optus Outage Report in Darwin, Northern Territory

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Darwin, Northern Territory

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Darwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Darwin, Northern Territory 01/15/2025 03:10

January 15: Problems at Optus

Optus is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Darwin, Northern Territory

Latest outage, problems and issue reports in Darwin and nearby locations:

  • sampsonlaurie Laurie Sampson (@sampsonlaurie) reported from Darwin, Northern Territory

    Why should the general taxpayers of Aus be expected to pay the replacement passport fees for those who lost their data through the Optus hacking. It is Optus problem not the public of the Country. If Optus was hacked Optus is responsible

  • Krazykroc Michael Fleming 🐔🏆🏆 (@Krazykroc) reported from Darwin, Northern Territory

    @TerritoryGal17 @Optus Try internode, very rarely have issues.

  • nathan_warner Nathan Warner 🇨🇦🇦🇺🚑🚒 (@nathan_warner) reported from Darwin, Northern Territory

    Back on hold and it advises me it will be about 30 min for my call to be answered. Multiple staff in the #Darwin store I’m at not serving customers at the moment. Can’t cancel my contract that expired in 2018. #Optus @Optus

  • nathan_warner Nathan Warner 🇨🇦🇦🇺🚑🚒 (@nathan_warner) reported from Darwin, Northern Territory

    I’m sitting inside an @Optus store on my phone on hold waiting for #Optus to answer me cause the people in the store can’t simply cancel an old data plan for me... Top notch cuteromer service. 😐 #Darwin

  • delan82 Delan Adikari (@delan82) reported from Darwin, Northern Territory

    Ive switched from Telstra to Optus...hopefully no issues

  • GregStonham Greg Stonham (@GregStonham) reported from Darwin, Northern Territory

    Hey @Optus, your 4G data is nearly at a standstill in Darwin. When will service resume?

  • nathan_warner Nathan Warner 🇨🇦🇦🇺🚑🚒 (@nathan_warner) reported from Darwin, Northern Territory

    Really need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • v1nnyl0ve Vinny (@v1nnyl0ve) reported

    optus slowed down my mums 4g internet cos she fkn sky rocketed the last bill when she used data roaming overseas… now i gotta fix this ****… i hope its a simple 10 min call cos ive already talked to 2 reps that couldnt help n they gave me a diff number to call fndjdjdksksk

  • bennyinhere benny (@bennyinhere) reported

    @Optus You guys suspended my service at 6pm, with no explanation why. My bills are up to date. Then you tell me I need to contact you to reactivate, but I’ve now been waiting over an hour to hear from you. Why suspend my service if your not equipped to fix it or even tell me why?

  • ShaunMo12988482 Shaun. S (@ShaunMo12988482) reported

    Any thoughts why I can't get the south Australian country fire service website on a fire danger day 38 degrees with strong winds predicted? Who's to blame Optus or the CFS

  • a2xkim a l e x (@a2xkim) reported

    calling optus support makes me want to shoot myself in the head even more than i already do

  • t_carmen carmenteh (@t_carmen) reported

    @Optus hi Optus, I have requested to turned on the international roaming But my line is currently SOS. I need help.

  • JoeGale18 Joe Gale (@JoeGale18) reported

    @Optus your repeated indifference towards Me re:My pre paid Mble Ph "service" in notifying Me, PRIOR to or UPON THE DAY My Monthly Bill is due prompts Me to make another official Complaint to the TIO. Reception is consistently poor, irratic in My area causing constant disruption

  • familblanc 💧michael white (@familblanc) reported

    @Optus any chance of our expensive internet in enmore working at night. We took a price increase recently for better service and now it is worse.

  • bennyinhere benny (@bennyinhere) reported

    @1stExecutive @Optus Mate they just cut my service off apparently after sending a letter to me in September advising NBN was coming in January, never got it, but no second letter/email/phone call/SMS… I’ll be working off my Telstra mobile tomorrow, family not so lucky

  • bennyinhere benny (@bennyinhere) reported

    @Optus Waited 1.5 hours to talk to customer service only to be told they couldn’t help and they need to connect me to customer service… lol… another more than 1 hour wait expected now, hooray

  • dontcallmekatie Kate Giles (@dontcallmekatie) reported

    Hello @Optus. Not only have you had zero NBN at my place of business for days on end and none in the foreseeable future, but also zero mobile data. Interestingly enough, your text message tells me if there IS an issue to go to a website. Which I can't. Because there's no data.