1. Home
  2. Companies
  3. Optus
  4. Mosman Park, Western Australia
Optus

Optus Outage Report in Mosman Park, Western Australia

Why is my Optus service not working?

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Mosman Park, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mosman Park, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 30% Phone (30%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Mosman Park, Western Australia

The most recent Optus outage reports came from the following cities: Perth.

CityProblem TypeReport Time
Perth Internet 2 days ago
Perth Phone 11 days ago
Perth Wi-fi 15 days ago
Perth Phone 15 days ago
Perth E-mail 18 days ago
Perth Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Mosman Park, Western Australia

Latest outage, problems and issue reports in Mosman Park and nearby locations:

  • katie62750987
    katie (@katie62750987) reported from Westfield, Western Australia

    @Optus I opened a month to month nbn account with you 8 weeks ago. It included a mighty fetch box account with a multi room mini box and the ultimate channel pack. I have had numerous problems since opening this account. The first problem was the multi room didn’t have the ultimate pack

  • katie62750987
    katie (@katie62750987) reported from Westfield, Western Australia

    @Optus I have spoken to your technical team over this period many times and nobody can fix the problems. First of all the multi room wasn’t activated. That problem got resolved but then I noticed the ultimate channel pack wasn’t installed although it was working on my mighty box.

  • BigV2011WCE
    Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia

    Optus Stadium surface could be a big issue for the First Day/Night Test with Metallica and U2 scheduled to play at the stadium #ausvnz

  • CSomerville60
    Craig Somerville (@CSomerville60) reported from Westfield, Western Australia

    @adrianbarich Geelong is old,flat, slow and fumbling. Optus Stadium is not the place to be that.

  • BigV2011WCE
    Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia

    @AndyB_Aussiered Spark NZ are suffering the same problems we experienced during the Football World Cup with Optus Sport last year

  • katie62750987
    katie (@katie62750987) reported from Westfield, Western Australia

    @Optus I took out a month to month nbn service including a mighty fetch box with multi room mini box and the ultimate channel pack for $104 per month 8 weeks ago. Since then I have had numerous problems getting this service up and running. I have called your technical team many times.

  • _Hallsy6
    Kohdee (@_Hallsy6) reported from Westfield, Western Australia

    Living on the Optus Stadium train line has become the worst thing about my life. Currently sardined into a 4 car train with a bunch of British bogans going to the Man United game. God help me. I just want to go home 😭

  • kjponeill72
    Kevin O'Neill (@kjponeill72) reported from Westfield, Western Australia

    This vile, sick little shit even made the news in Australia via Optus Sport.

  • CSomerville60
    Craig Somerville (@CSomerville60) reported from Westfield, Western Australia

    Geelong is old,flat, slow and fumbling. Optus Stadium is not the place to be that.

  • WestCoastEagles
    West Coast Eagles (@WestCoastEagles) reported from Westfield, Western Australia

    “I’m sure they’re disappointed. We’ve had magnificent support for 30 odd years. We haven’t let them down too often. We’re expecting a full house this week, our supporters have been fantastic at Optus.” Simpson on fans

  • WilliamsCaw
    Carol (@WilliamsCaw) reported from Westfield, Western Australia

    @TheWorldGame @LucyZelic Watching the first EPL game on Optus in Perth WA & the coverage is disgraceful! Give it a couple of weeks & Optus will be begging SBS to cover their arse & show the games as their network cannot cope! Pathetic Optus👺!!

  • diviney_john
    John Diviney (@diviney_john) reported from Westfield, Western Australia

    Leeds v Manchester Utd."Friendly"Optus Stadium Perth. Crowd fights,Racial chants,Streaker. VERY Poor Form Soccer fans. @leeds @ManUtd @OptusStadium

  • katie62750987
    katie (@katie62750987) reported from Westfield, Western Australia

    @Optus I called back again and had to wait over an hour while the guy was sorting the problem and he said the same, unplug, wait etc. we ended up re buying one movie and tv series we were watching again because the guy said he had credited our account which didn’t happen either.

  • katie62750987
    katie (@katie62750987) reported from Westfield, Western Australia

    @Optus I called again because now the mini box isn’t working at all and the mighty box still has no ultimate channel pack. This is what we’re left with. I’m tired of waiting on the phone and I don’t intend to call back again unless it’s to cancel my subscription.

  • kimhunt91192072
    Kim Hunter (@kimhunt91192072) reported from Westfield, Western Australia

    Next time the nitwits at Nitwit Headquarters ( @AFL ) worry about crowd behaviour have a look at the soccer riff raff ( a minority of course ) at Optus last night !!! Fighting , so much filth language in front families, AFL does NOT have a problem ! Except the morons that run it

  • benno_76
    Ben (@benno_76) reported from Westfield, Western Australia

    Absolutely pissing down at my place. The houso's at Optus Stadium about 10 minutes from getting drenched.

  • katie62750987
    katie (@katie62750987) reported from Westfield, Western Australia

    @Optus You should no that during this time many of your staff have promised to call me back and this hasn’t happened either. I think this is the worse service I’ve ever received!

  • diwakar909
    diwakar (@diwakar909) reported from Westfield, Western Australia

    @Optus calling their customer care is an hour job. It’s so difficult to reach #optusfails

  • BigV2011WCE
    Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia

    @sparknzsport having the same Optus Sport problem accounted during last year’s football WC. They have the rights to RWC 2019 across the ditch. Good luck with that @DeanRosario

  • glen_foreman
    Glen Foreman (@glen_foreman) reported from Westfield, Western Australia

    How good is it when @Optus' ridiculously out-of-date user area fails to recognise an updated direct debit, so they charge you a $30 overdue fee... despite them already having the correct payment details. Pathetic. Horrible customer experience.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • peter_adderton
    Peter Adderton (@peter_adderton) reported

    These results show that Boosts YOY Mobile service revenue % growth is significantly outperforming the market - being approx 2X (double) that of Telstra and Optus and significantly better than the ex growth results most recently reported by some other operators" proud of the team.

  • sendboots
    kc (@sendboots) reported

    is anyone w optus having issues with their mobile data????????????

  • MsFridayology
    Elisha Friday Matthews (@MsFridayology) reported

    @SalPiracha @Optus I had no service for hours yesterday and the boys had the same problem this morning.

  • gachetbietdi
    Duc Tien Tran (@gachetbietdi) reported

    @Optus i don't care about cartoons, all I care about is if I can block any calls or messages from India. I don't know anyone there or have any businesses over there but I keep getting scam calls from India. but you cant do that right? because you care more about this useless crap

  • kuhhnt
    kuhhnt (@kuhhnt) reported

    @Scorptec Or bus, or train. But yeah. Sometimes, just a checkbox for “I am human” but, it just loops back to another security check. Close everything, clear cache, try again in 15min. There’s nothing special about the network here. Optus FTTN, tplink dead crab router, cloudflare DNS.

  • lainie_york
    Im a pfizer girl in a covid world (@lainie_york) reported

    7 days and still no phone service from Optus #*****

  • NellyJa73255653
    Nelly Jane (@NellyJa73255653) reported

    Whinge warning - mobile service provider with optus for yrs then Gladys app to optus & they became impossible to contact I quit Now aussie bb totally worst ever truly rude & offered so much promise . How’s Telstra looking ? Any ideas I need hm service aswell

  • ItsErikabYo
    Erika (@ItsErikabYo) reported

    @Optus service still down here in Melbourne, when can we expect the outage to be resolved ?

  • ItsErikabYo
    Erika (@ItsErikabYo) reported

    @Optus It definitely sucks, I know of the plans outages 18/19 august near me as I’ve been informed

  • AussieGuy791
    AussieGuy79 (@AussieGuy791) reported

    @Optus @williamfeeney9 Was down this morning 11/08. Couldn't make or receive calls. However, issue seems to be resolved at Upper Coomera on the Gold Coast, QLD. I'm able to make/receive calls again.