Optus

Optus Outage Report in Mosman Park, State of Western Australia

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mosman Park, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mosman Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mosman Park, State of Western Australia 11/28/2025 00:00

November 27: Problems at Optus

Optus is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (7%)

    Wi-fi (7%)

Live Outage Map Near Mosman Park, State of Western Australia

The most recent Optus outage reports came from the following cities: Perth.

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City Problem Type Report Time
AustraliaPerth Phone
AustraliaPerth Internet
AustraliaPerth Internet
AustraliaPerth Internet
AustraliaPerth Internet
AustraliaPerth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Mosman Park, State of Western Australia

Latest outage, problems and issue reports in Mosman Park and nearby locations:

  • Tebyanian Tebyanian (@Tebyanian) reported from Westfield, State of Western Australia

    @Optus dealing with your customer service team when I'm enquiring about SWITCHING over to Optus is painful and excruciating!! I'm really curious to see how you deal with existing customers and actual complaints

  • benthien_tara Tara Wright (@benthien_tara) reported from Westfield, State of Western Australia

    @prairiegirl0028 Optus is like that right at the top. All open and freezing from the wind. Glad I'm down closer to the action now. Not sure we'll remain dry tomorrow night though in new seats. Unless of course it doesn't rain.

  • jodstar2000 Jody Crothers (@jodstar2000) reported from Westfield, State of Western Australia

    @Optus I have spent hours on your help app. Conflicting message, SMS My data has been compromised, confirmed by the help desk. Ask for an email to confirm, was told my account hadn't be compromised, had to send screen shots of earlier messages twice to show you had told me I had

  • norfee84 northy84 (@norfee84) reported from Westfield, State of Western Australia

    @OptusSport @OptusSport @Optus wtf is going on I’m constantly having to switch channels due to streaming issues had to cast from my phone 2nd game I’ve watched and had same issues with the wolves game

  • lainieaquietoz Lainie (@lainieaquietoz) reported from Westfield, State of Western Australia

    @markje4 @cheryl_kernot I only became an Optus customer when they bought out Virgin and I left them a couple of years ago. I was told they will delete all past customers details when this is all sorted but as it's an ongoing issue they don't know when that will be. Fanfuckingtastic

  • MukhyaDilli Dilli Gurung (@MukhyaDilli) reported from Westfield, State of Western Australia

    @dodo hi there, is dodo customer affected by Optus cyber attack?

  • imandings Andy (@imandings) reported from Westfield, State of Western Australia

    @Optus Attempted a reinstall and still having problems.

  • _anjalee Anjalee Patel (@_anjalee) reported from Westfield, State of Western Australia

    Optus said ‘yes’ to making customer details public.

  • Claret_perth Clare Thompson ☀️☀️ (@Claret_perth) reported from Westfield, State of Western Australia

    @Optus how can a former customer get in touch to sort out the data you let the hackers steal?

  • steenslaytonatr Christine Layton (@steenslaytonatr) reported from Westfield, State of Western Australia

    @dave_it @Optus @Rita_Saffioti I think they mean the size 6 font number located on the right hand side of the back of your license. I’ve never ever been asked to supply this number.

  • MeckeringBoy Michael Dowling #ClimateActionNow (@MeckeringBoy) reported from Westfield, State of Western Australia

    @WCSkinClinic did you send me a text with a link? As a former Optus customer I’m wary.

  • johnshenton1982 johnshenton1982🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦 (@johnshenton1982) reported from Westfield, State of Western Australia

    The Optus Stadium will never, ever be suitable for square games. Ovals simply dont work 💩 #CPF #lufc

  • smatt1616 Fiat Multipla 🤌 (@smatt1616) reported from Westfield, State of Western Australia

    @Frank_theTank78 Yeah... Wtf...I've only managed to get Optus to do that

  • MeckeringBoy Michael Dowling #ClimateActionNow (@MeckeringBoy) reported from Westfield, State of Western Australia

    @ObeeWhen @GrrrumpyPants There was a queue of people with similar hack issues. I don’t know how much business Optus is doing these days. I walked out in disgust.

  • lainieaquietoz Lainie (@lainieaquietoz) reported from Westfield, State of Western Australia

    @Mellie747 @rogueytwinkles I'm an ex customer so no account. I was with Virgin before Optus took them over. Guess I'll just have to wait

  • rossandrew61 Ross Andrew (@rossandrew61) reported from Westfield, State of Western Australia

    @VodafoneAU you seriously have no idea how to look after customers. Absolutely hopeless. I'm paying for a service that doesn't work....repeatedly. My work depends on you delivering a service that I pay for, incredibly bad and disappointing. Checking Optus and Tesltra options 😞

  • anthonyspiteri anthonyspiteri.net (@anthonyspiteri) reported from Westfield, State of Western Australia

    @drzax What is the suggestion then? All I’m seeing is the media looking to crucify @Optus for… yes a serious incident, but one that happens almost weekly in terms of big breaches.

  • mallottk Kath Mallott 😷 #VoteYES❤️💛🖤 (@mallottk) reported from Westfield, State of Western Australia

    I'm an #Optus customer, so if a hacker now has my #Optus email address, all I have to do is change to Telstra, or other Server and voila...one problem is solved! 🙌🙌🙌

  • PerthGas Gerry Prewett (@PerthGas) reported from Westfield, State of Western Australia

    So how do the @Optus hackers demand a ransom? What will they ‘return’? Data that they have already copied? The damage has been done and is irreversible.

  • lainieaquietoz Lainie (@lainieaquietoz) reported from Westfield, State of Western Australia

    @ianbfarquhar @shamathahaven And why when I haven't been a customer with Optus for 3 years do they still have my details and now so does someone else

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tobucklebury To Buckleburry Ferry (@tobucklebury) reported

    @Optus having issues making and receiving calls all day. No issue with internet or messaging. Also no one on your chat is getting back to me. Can you be of any help?

  • LoneNeisz Neisz Lone Wolf (@LoneNeisz) reported

    @Optus can you please employ people on your customer service on your App that can comprehend English?? I have 15 mins explaining that the question I asked 3 hours ago is ok now. This isn't the 1st time I've had similar issues.

  • amerhnajjar AMER NAJJAR !!! (@amerhnajjar) reported

    @Optus are you having internet issues ?!?

  • Optus Optus (@Optus) reported

    @Pentanol Majority of services that were impacted by a national outage this morning have now been restored, including all Fixed, 4G and 5G services. Some Optus 3G customers may still be experiencing issues. Kartik

  • Tr1shM Trish (@Tr1shM) reported

    @musicaddict13_ @Optus That's presuming you have the old copper telstra cable at your house (i don't, I had Optus HFC that's been removed). New homes with only NBN connections will have this same issue.

  • tonymy01 Tony Hasselhoff (@tonymy01) reported

    @Optus @Squigglez_exe Interesting suggestion given most have so called "smart phones",but sure enough,my Samsung Note10 stuck on rubbish 3G all afternoon is finally back to 4G...after a restart.Whatever you did today really screwed up the phone network selection behaviour.

  • sallyhanreck Sally Hanreck (@sallyhanreck) reported

    @Optus Still not working Wollongong NSW.

  • HazzaKala Hazza Kala (@HazzaKala) reported

    @Optus can you get your act together please. No phone coverage since this am. Trust you'll be compensating your customers accordingly. The irony is that I can't even call you to make a complaint!

  • ser777er Stephen Rowe (@ser777er) reported

    @Optus Still no connection in Sydney..I'm Alexandria..any idea of resolution to this?

  • Hayleyyemma Hayley (@Hayleyyemma) reported

    @MattMoylansLegs Are you with Optus? They had a mass outage today