Optus Outage Report in Mosman Park, State of Western Australia

@stuartistics @AFL Freo do nothing for 119 minutes & then it’s the umpires fault for them losing. I sat at Optus for that entire game. Wish I could charge for having to watch some of the worst 110 minutes of footy and the wish I could double charge for the 10 minutes of choking at the finish line

@lesstenny @Optus Yep I can answer this with a couple of different scenarios - as I don’t have specifics. Night time issues. If your MiL is old school PSTN customer, it could be thermal induction. Daytime temp warms = copper expands. Night time temp falls copper contracts near joint. TI 1/-

@Frank_theTank78 Yeah... Wtf...I've only managed to get Optus to do that

@Optus Attempted a reinstall and still having problems.

@Optus how can a former customer get in touch to sort out the data you let the hackers steal?

@VodafoneAU you seriously have no idea how to look after customers. Absolutely hopeless. I'm paying for a service that doesn't work....repeatedly. My work depends on you delivering a service that I pay for, incredibly bad and disappointing. Checking Optus and Tesltra options 😞

@markje4 @cheryl_kernot I only became an Optus customer when they bought out Virgin and I left them a couple of years ago. I was told they will delete all past customers details when this is all sorted but as it's an ongoing issue they don't know when that will be. Fanfuckingtastic

@dave_it @Optus @Rita_Saffioti I think they mean the size 6 font number located on the right hand side of the back of your license. I’ve never ever been asked to supply this number.

@Optus I have spent hours on your help app. Conflicting message, SMS My data has been compromised, confirmed by the help desk. Ask for an email to confirm, was told my account hadn't be compromised, had to send screen shots of earlier messages twice to show you had told me I had

@WCSkinClinic did you send me a text with a link? As a former Optus customer I’m wary.

@ObeeWhen @GrrrumpyPants There was a queue of people with similar hack issues. I don’t know how much business Optus is doing these days. I walked out in disgust.

@dodo hi there, is dodo customer affected by Optus cyber attack?

@Mellie747 @rogueytwinkles I'm an ex customer so no account. I was with Virgin before Optus took them over. Guess I'll just have to wait

So how do the @Optus hackers demand a ransom? What will they ‘return’? Data that they have already copied? The damage has been done and is irreversible.

I'm an #Optus customer, so if a hacker now has my #Optus email address, all I have to do is change to Telstra, or other Server and voila...one problem is solved! 🙌🙌🙌

@ianbfarquhar @shamathahaven And why when I haven't been a customer with Optus for 3 years do they still have my details and now so does someone else

@drzax What is the suggestion then? All I’m seeing is the media looking to crucify @Optus for… yes a serious incident, but one that happens almost weekly in terms of big breaches.

Optus said ‘yes’ to making customer details public.

@prairiegirl0028 Optus is like that right at the top. All open and freezing from the wind. Glad I'm down closer to the action now. Not sure we'll remain dry tomorrow night though in new seats. Unless of course it doesn't rain.

@OptusSport @OptusSport @Optus wtf is going on I’m constantly having to switch channels due to streaming issues had to cast from my phone 2nd game I’ve watched and had same issues with the wolves game

Windows 10 build 19045.2728 when using usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build

Windows 10 build 19045.2728 when using usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build

Windows 10 build 19045.2728, when use usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build.

Windows 10 build 19045.2728, when use usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build.

Optus is ****

@DamoSC @Optus My service is restricted for not paying a bill... which I can't because I'm waiting on a new card.

My @Optus 5G Home Broadband is still running super slow & dropping out a lot... & I still got a few more days of this sh*t! It shouldn't take 21 days to "upgrade" a tower & tank the service at the same time! How is Optus supposedly the 2nd best telco in Australia?!

@Optus okay just when I thought you lot had finally settled the issues I’ve had,I find out that once again Optus has messed things up I’d like to file a complaint about everything that has happened

@SOSIntel It was after seeing the Optus connection I contacted Pwnsec on TG via BF who wondered how I found him. Then I on WhatsApp discussed how rude he was with an Australian cybersecurity friend. Then next day he had changed his profile to, “I’m retired now. I’m here for the lulz only.”

Trying to disconnect a service with @Optus is the most shambolic experience.