Optus

Optus Outage Report in Mosman Park, State of Western Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mosman Park, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mosman Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mosman Park, State of Western Australia 12/01/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (17%)

    Phone (17%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Live Outage Map Near Mosman Park, State of Western Australia

The most recent Optus outage reports came from the following cities: Perth.

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City Problem Type Report Time
AustraliaPerth Internet
AustraliaPerth Internet
AustraliaPerth Phone
AustraliaPerth Internet
AustraliaPerth Internet
AustraliaPerth Internet

Community Discussion

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Optus Issues Reports Near Mosman Park, State of Western Australia

Latest outage, problems and issue reports in Mosman Park and nearby locations:

  • shakilriyad Shakil Riyad (@shakilriyad) reported from Westfield, State of Western Australia

    @OptusSport @Optus reported twice about being unable to login to sports app and both times was assured should be resolved in 15 mins to 4 hours. Nothing yet, still unable to login to my account and missed all the games last night

  • katie62750987 katie (@katie62750987) reported from Westfield, State of Western Australia

    @Optus I have spoken to your technical team over this period many times and nobody can fix the problems. First of all the multi room wasn’t activated. That problem got resolved but then I noticed the ultimate channel pack wasn’t installed although it was working on my mighty box.

  • katie62750987 katie (@katie62750987) reported from Westfield, State of Western Australia

    @Optus You should no that during this time many of your staff have promised to call me back and this hasn’t happened either. I think this is the worse service I’ve ever received!

  • katie62750987 katie (@katie62750987) reported from Westfield, State of Western Australia

    @Optus I called back again and had to wait over an hour while the guy was sorting the problem and he said the same, unplug, wait etc. we ended up re buying one movie and tv series we were watching again because the guy said he had credited our account which didn’t happen either.

  • PerthCitizen Coach C 🏀 (@PerthCitizen) reported from Westfield, State of Western Australia

    @AussieBallin @Ronnie2K @Beluba @NBA2K @NBA2K_MyTEAM If you are with @optus nbn - the problem is them not @NBA2K

  • katie62750987 katie (@katie62750987) reported from Westfield, State of Western Australia

    @Optus I called again because now the mini box isn’t working at all and the mighty box still has no ultimate channel pack. This is what we’re left with. I’m tired of waiting on the phone and I don’t intend to call back again unless it’s to cancel my subscription.

  • _Hallsy6 Kohdee (@_Hallsy6) reported from Westfield, State of Western Australia

    Living on the Optus Stadium train line has become the worst thing about my life. Currently sardined into a 4 car train with a bunch of British bogans going to the Man United game. God help me. I just want to go home 😭

  • 1800weevil Ben White (@1800weevil) reported from Westfield, State of Western Australia

    @buerckner_robyn @DrJewmelon @KondininGroup No just on the Telstra network - but the antenna test results we gathered should be identical. Will check with Powertec as to an ETA on the Optus GO unit.

  • katie62750987 katie (@katie62750987) reported from Westfield, State of Western Australia

    @Optus I took out a month to month nbn service including a mighty fetch box with multi room mini box and the ultimate channel pack for $104 per month 8 weeks ago. Since then I have had numerous problems getting this service up and running. I have called your technical team many times.

  • katie62750987 katie (@katie62750987) reported from Westfield, State of Western Australia

    @Optus I opened a month to month nbn account with you 8 weeks ago. It included a mighty fetch box account with a multi room mini box and the ultimate channel pack. I have had numerous problems since opening this account. The first problem was the multi room didn’t have the ultimate pack

  • MattM_78 Ⓜatthew Ⓜurphy (@MattM_78) reported from Westfield, State of Western Australia

    @purrrplegrrrl Cheers. I'm primarily looking for Administration type work. I have a casual job in Customer Service at Optus Stadium at the moment but not enough hrs to get off the system.

  • m_abdol Munir Abdol (@m_abdol) reported from Westfield, State of Western Australia

    @Optus I’m currently visiting my in laws and my wife called to complain cause the internet is very slow. Had the service for a month and made multiple complaints. By the far the worst customer service experience and decided to change services

  • RavenGypsyMask Matty H, Aussie By Birth, Kansas City by Brainwash (@RavenGypsyMask) reported from Westfield, State of Western Australia

    Where during my time volunteering in the WAFL I obtained a five year contract to work for the AFL. I now work at Optus Stadium at the sporting events and I just love being around sport and watching sports. But i never thought I would enjoy or associate myself with Netball. That

  • smatt1616 Fiat Multipla (@smatt1616) reported from Westfield, State of Western Australia

    @GuidoTresoldi @OptusSport I must be lucky, I can have Optus YouTube and tweet at the same time with no problems

  • benno_76 Ben (@benno_76) reported from Westfield, State of Western Australia

    Absolutely pissing down at my place. The houso's at Optus Stadium about 10 minutes from getting drenched.

  • heath_mds Heath (@heath_mds) reported from Westfield, State of Western Australia

    @Optus congratulations, I thought @Telstra was bad at customer service, but your sales team takes the cake. One week on and I still can’t get 2 phones and 2 ported numbers without every step being screwed up

  • wildwestcoast WildAnts 🐜🐜🐜 (@wildwestcoast) reported from Westfield, State of Western Australia

    @SirEothain @DevilPedro40 @King_KuntaPP Hardness of Optus was always going to be an issue especially first few years because of where they built it so close to Swan River

  • RathaSithu Ratha Sithu (@RathaSithu) reported from Westfield, State of Western Australia

    @Optus a resend Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Help! Help!

  • RathaSithu Ratha Sithu (@RathaSithu) reported from Westfield, State of Western Australia

    @Optus Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Need help ASAP

  • leonofnolla Leon (@leonofnolla) reported from Westfield, State of Western Australia

    @McZameth @Optus very annoying,you think theyd look after a customer like you,id def ring up and give a mouthful,hate that sort of thing..

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • IntBystand Interested Bystander (@IntBystand) reported

    Hey, @Optus, are you now ignoring all Qs from affected punters such as mine? What a massive CR fail, not to mention the catastrophic tech breach which caused this #OptusDataBreach #auspol

  • Jianfu_Chen Jianfu Chen (@Jianfu_Chen) reported

    Optus is not just hacked; it is ******: If you call its number (that's what it email says), it simply asks you not to call. If you continue to select General inquiry or technical support, it simply says that they are closed! What a disgrace.

  • aussiekerstin Kersti (@aussiekerstin) reported

    @ownedbyhoundies @droverdriver61 Another example of excellent Optus customer service?

  • SamTrevor380 Sam Trevor (@SamTrevor380) reported

    @domknight @Optus I haven’t been an Optus customer for two and a half years. So I was appalled to get the email. Why were they storing the data of people no longer their customers?

  • LNPvoterfail Never vote LNP... NEVER. (@LNPvoterfail) reported

    ****. I need a new passport. Mine has expired. Is it too late to switch to Optus?

  • Jack83001474 Jack (@Jack83001474) reported

    @allyjfoster re former optus customer article. I assume you have checked that this person isn't a customer of one of the many retailers who use the optus network?

  • AlexDunnin alex dunnin (@AlexDunnin) reported

    Optus’ bumbling handling of its data breach, pushing the govt to play hard ball in response, sends a pretty clear signal regarding what are the expected standards corporates are meant to meet and how new legislation will be framed. Financial companies are now on notice.

  • fdsfifi AuntBee (@fdsfifi) reported

    @alifrance5 @AnimaeOK The customer always pays in the end. Optus prices will rise to compensate their shareholders for any short term dip in profits.

  • Jeremy_Morton_ Jeremy Morton 🌾🐑🚜🐂 (@Jeremy_Morton_) reported

    @KristianBonetti @Henry4PM It appears Optus didn't have a particularly secure system so that's down to them. They aren't the 1st & won't be the last. 2 factor identification provides some comfort, can it be hacked? IDK but once you're in a system making changes is very easy. The modern world is complex.

  • r4dhx Sapphicographer 🏳️‍🌈🇦🇺 (@r4dhx) reported

    So thus far it would appear @Optus has lied about: - the cause of the breach - the types of ID stolen - how far back the breach goes - how long they keep customer info for Wonder what else they're sitting on 🤔 #OptusDataBreach