Optus Outage Report in Willunga, Onkaparinga, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Willunga, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Willunga and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Willunga, Onkaparinga, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Total Blackout | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Phone |
Community Discussion
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Optus Issues Reports Near Willunga, State of South Australia
Latest outage, problems and issue reports in Willunga and nearby locations:
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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pünïshëd dÏlbërt
(@PunishedDilbert) reported
@colourmeamused_ I have a particularly nasty aversion to this **** because when I worked in an Optus call centre, you'd get a certain kind of snooty **** head who'd insist you refer to them as 'Dr.' to try and put you - a lowly service worker - in your place.
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Gordon Farrer
(@grdn19) reported
@Telstra I first told @Telstra about this than 20+ years ago. Was told you’re aware of the black spot – I live a suburb of Melb, nothing remote! – and was told the solution was to pay $1500 for a booster in our roof to get a signal. Probably go back to Optus. No black spot with them.
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Neil Ewins 🍊
(@neilorange63) reported
@Optus Just dm you as I hung up@l after one hour on wait and operators not knowing their arse from their elbow. How the hell do you sort out problems within your company? It seems it just goes around and around in circles and nothing gets sorted… How the hell doyou get the staff
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Neil Ewins 🍊
(@neilorange63) reported
@Optus 50 minutes Are you serious... 2 operators without a clue Please sort it while I hang up Your customer service is absolutely terrible and I think we will be moving our service if this is not sorted by the time I wake up tomorrow morning
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𝕤𝕠𝕔𝕚𝕒𝕝 𝕘𝕙𝕠𝕤𝕥 👻
(@heidisapirate) reported
@nickwhan I think we pay $75 atm, which for what we're getting is pretty bad. The only time it isn't regularly cutting out is at like 2am when it's only me online. Tangerine looks to provide for broady. And they are cheaper than optus, so they might be a good option.
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Gabriele Abbondanza
(@Dr_G_Abbondanza) reported
@NBN_Australia My service provider is Optus, and apparently the fault is once again with the NBN network. For the second time in three weeks...
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AAA Automotive
(@AAAAuto655) reported
@Optus we are paying for a bill and service we have not received. We are a business.. Telecommunication Industry Ombudsman has been contacted and we have a case. This is ridiculous. Get your act together OPTUS...
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Johnny Rotten
(@Fipty) reported
@Optus What is the cost of returning the 4g/5g wireless modem after 8 months? This is the $68 p/m plan. I am not satisfied with the service. Please advise.
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endex
(@endexk1d) reported
@YTCamd ooof FTTN on optus. run speed tests once you've got it up and then run it later in the night and see how bad the speeds drop off from congestion. I was on ADSL speeds with HFC on telstra. ABB is the best option in this country and you wouldn't regret it.
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NM
(@NM46839254) reported
@Optus @danielricciardo What I am wondering @Optus is how can you cut my internet off without notification, not know how or who cut it off, not fix it (you've had over a month), not call me back when you promise too, never let me speak to the same person, but still continue to take my $