Optus

Optus Outage Report in Loxford, Cessnock, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Loxford, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Loxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Loxford, Cessnock, State of New South Wales 03/14/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (28%)

    Phone (28%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Loxford, State of New South Wales

Latest outage, problems and issue reports in Loxford and nearby locations:

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • wjafarrow James (@wjafarrow) reported

    @TMRQld @Optus Great, so basically no way to prevent a crime that could destroy my financial life and cause untold issues when that data is confirmed stolen through no fault of my own. So I need to be the victim of a crime... And this could be done with a few keystrokes. Why do I pay taxes?

  • MarcusMMcIntyre Marcus McIntyre ⏩ (@MarcusMMcIntyre) reported

    So where is this hundreds of millions of dollars in fines for Optus @ClareONeilMP? Surely we're not morons with a low limited number right? For a major corporation who leaked around 40% of the Australian population's information? We're not that stupid right? #optus #optushack

  • erik_petersen erik petersen (@erik_petersen) reported

    @Jeremy_Kirk Optus sent noreply email telling me not to click on unknown links, & I can securely contact them thru the MyOptus app. #WTF How did a rogue IP address call their API 100s, sorry 1000s, sorry millions of times & not be blocked. Sack the #optus security boss, CIO & CEO.

  • mikebuttery Creatyr the Tiler (@mikebuttery) reported

    @DamBusterPrest @manjusrii It’s not a cyberattack. Optus devs opened all the information up to the internet and it was scraped using sequential customer IDs. - Why no encryption? - Why no authorisation? - Why no hashed customer IDs? - Why was a test system using production database? Customer first - nah

  • GavinAnim Gavin Foo (@GavinAnim) reported

    @DanielAndrewsMP Can you change the @Vicroads requirement for getting a new licence number? Why do I need to be a victim of identity theft before getting help? It'd help all affected by @Optus really dropping the ball.

  • _judge_moody msw (@_judge_moody) reported

    Hey @Optus - a credit doesn’t help me, a ex customer whose data got stolen.

  • JohnGarretto John Garretto (@JohnGarretto) reported

    Not sure how you can go into a store or call up without a physical lisence and get a new sim card for an existing @Optus mobile number. So the existing numher which was working on my mother's simcard was switched off to have no service causing mass confusion. #OptusHack

  • KateA_au Kate A (@KateA_au) reported

    I have been an Optus customer for 6 years. I keep hearing about emails being sent to Optus customers whose data has been compromised, but I haven’t received one. I don’t know if that’s a good thing or a bad thing?

  • Eli_La11_11 Lis (@Eli_La11_11) reported

    @CatPurry9 That's precisely one of the issues I had with that email. Made me even more angry! And "importantly no financial info or passwords have been accessed"... Umm except they have the rest of it. But #Optus are the victim.

  • Jeremy_Kirk Jeremy Kirk (@Jeremy_Kirk) reported

    Optus is offering a 12-month subscription to Equifax Protect, an ID and credit monitoring service, to the "most affected" customers. That's not long enough. Driver's license, passport numbers and other data is valid for much longer than that. #OptusHack #auspol