Optus Outage Report in Cliftleigh, Cessnock, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Cliftleigh, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cliftleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (7%)
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Total Blackout (7%)
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TV (2%)
Community Discussion
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Optus Issues Reports Near Cliftleigh, State of New South Wales
Latest outage, problems and issue reports in Cliftleigh and nearby locations:
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.
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@carlagrossetti
(@carlagrossetti) reported
from
Maitland, State of New South Wales
@Optus Thanks Nard. What causes an outage that only affects webmail?
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Thomas McKenna
(@tmacca_1996) reported
from
Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Reetu Mutti
(@ReetuMutti) reported
from
Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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🇦🇺Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@CouchNish I can't even watch it. Optus issues. 😡
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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🇦🇺Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.
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Mat and Kita Clarke
(@KitaandMat) reported
from
Maitland, State of New South Wales
@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.
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Sophie Pearse
(@SophiePearse) reported
from
Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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AGRO ⚡️🔋
(@agroasx) reported
@Optus your customer service is an absolute joke. I was told that my plan would be placed on hold only to be debited a monthly fee. I have raised a complaint about this as well!
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SeanCasGamer
(@SeanCasGamer) reported
The only way to watch @premierleague football in Australia is by subscribing to Optus' streaming service. Optus just had the details of more than 1m customers hacked (passport #'s, driver's license #'s, personal details). You'd be crazy to give them your details - such a mess.
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Dan The Man
(@_Dans_World) reported
@_benny4 Poor Optus. I know a few people who have left them, except my partner… 🙄 #ToHardBasket lol
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Scott
(@scottjla) reported
If Optus were EU based, I very much doubt they'd survive as a company due to the fines alone, let alone the bad press this should really be getting.
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Ahhh_Narelle
(@BethRell) reported
@AnitaHeiss @Optus I had my service restricted because of $55 outstanding. When I called and explained it wasn’t showing on the app, so how could I pay it? They just paused and proceeded with the script.
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Troy Hunt
(@troyhunt) reported
@jroper My summation: 1) Significant portion of population included 2) Identity documents 3) Massive issues around data retention 4) Raises identity proof issues 5) Ransom and gradual leaking of data 6) Extraordinarily bad response by Optus
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kathleen mcgovern
(@kathymagoo) reported
@PatriciaLongw10 Just read about Optus as I had never heard about this! So sorry to read this! Hope it gets sorted out soon!
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🇯 🇦 🇾33.3%
(@TheCryptoJa) reported
@Optus hey Optus where are my phones. Your website says express delivery in 2 days. Are you now engaging in lies to get customers to stay connected to your network. Wow you guys have to be the worst telco in history. You make @VodafoneAU look good.
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Prof Anita Heiss AM
(@AnitaHeiss) reported
Slow clap for @Optus still sending out bills to customers but no other emails related to the data breach.
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Espresso95
(@nimoraki95) reported
@Optus I have already checked it through your site and they have been assessing the device since early last week! Not sure why it takes so long to assess the device, not even fix it