Optus

Optus Outage Report in Caddens, Penrith Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Caddens, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Caddens, Penrith Municipality, State of New South Wales 09/24/2023 10:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • Internet 51.20%

    Internet

  • Phone 25.45%

    Phone

  • Wi-fi 10.05%

    Wi-fi

  • E-mail 7.08%

    E-mail

  • Total Blackout 4.78%

    Total Blackout

  • TV 1.44%

    TV

Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Caddens, State of New South Wales

Latest outage, problems and issue reports in Caddens and nearby locations:

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    I heard back from @Optus technical support and they’ve booked a technician to swap the @Foxtel IQ standard set top box around. The appointment is at 12pm tomorrow until it’s cut off by NBN

  • detispify Tim 🏳️‍🌈 (@detispify) reported from Sydney, State of New South Wales

    Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.

  • andrewcdobson Andrew Dobson (@andrewcdobson) reported from Sydney, State of New South Wales

    @Optus thanks not at all for your absolutely RUBBISH 3G network coverage on the Sydney to Newcastle train (between Strathfield & Hornsby - not even Berowra)!!!

  • superman2144 2144Superman (@superman2144) reported from Sydney, State of New South Wales

    **** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @andrewfaith @Optus They are the WORST for internet.

  • GQuattromani Geoff Quattromani (@GQuattromani) reported from Sydney, State of New South Wales

    @Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    @podomatic is your site down or is it my @Optus internet cable broadband. I can’t load your page

  • matty_adriano_ Matt (@matty_adriano_) reported from Sydney, State of New South Wales

    @Optus hi my internet and phone line has been down since 4pm yesterday afternoon. I live in Pymble NSW

  • SheoranV Sheoran V (@SheoranV) reported from Sydney, State of New South Wales

    And the poor service saga from @Optus carries on!! Still no internet! Thank goodness I have @Telstra mobile connection!

  • nbkhanal d'yer mak'er (@nbkhanal) reported from Sydney, State of New South Wales

    Should be watching tomorrow's match on my phone's data because my workplace's internet network is locked in to US's ISP and Optus sport doesn't support that.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    Every Damn Wednesday @Optus No Home Phone , yes Landline Old People , Especially in there 70's like them. Not Good Enough. Free Advice --- Women over 40 are Full of Rage & Sick of Everyone's Shit.

  • PaulaBoardman Paula Boardman (@PaulaBoardman) reported from Sydney, State of New South Wales

    @AO3_Status I was having issues most of the afternoon. Everything else loads except AO3. I'm with Amaysim, using the Optus network. I'm home now and using Telstra wifi with no issues.

  • agelesss George Alexis (@agelesss) reported from Sydney, State of New South Wales

    Seriously Optus has done my head in. Network stuffed the whole day and not much of an explanation. #smoko

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    Hey .@Optus please if possible check your direct messages from me unasnswered for 2 days 3 messages and my @Foxtel IQ standard set top box has fused and blown up and need a replacement. Spoke with Chan from livechat 30 mins Foxtel wait. Been a customer since 1996 mobile @Telstra

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @JoshuaWithers @Optus I dunno about that. I always thought the attenuation through 1km of copper to my node was the biggest problem for me.

  • djonlineme 💧David Johnson (@djonlineme) reported from Sydney, State of New South Wales

    @Optus Have DM'd - no reply - I guess your getting inundated with DM's - please provide a meaningful update about the issue or im sure the tweets will continue to flow.

  • TheStaceCS Anastasios (@TheStaceCS) reported from Sydney, State of New South Wales

    @Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house

  • dineshkharel86 dinesh kharel (@dineshkharel86) reported from Sydney, State of New South Wales

    @Optus your chat service is of no use. Gets disconnected every time before you reach to the main conversation. M trying to resolve issue since last week.

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    Dear @Optus please check your direct msgs. I’ve spoken and wasted 40 mins on live chat. I have a technician coming at 12pm today problem report 2112 0756 for @foxtel swap of IQ standard box but they are saying they can’t fix my internet cable. Downloads 5mbps upload 1mbps

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • prolax Jordan (@prolax) reported

    @Jeremy_Kirk have you heard anything re: Optus prepaid customers? I used to be on Optus as a prepaid customer, no email was needed, but gave passport # for verification. I have not heard a peep from Optus as they don't have my email, and I can't log in as I'm no longer with Optus. Crazy.

  • JonInQLD Jon (@JonInQLD) reported

    @Optus Is there a problem with the app? I haven’t had any of my queries answered and it’s been 24 hours

  • civilengineer civilengineer (@civilengineer) reported

    @tazgecko @ownedbyhoundies @hughriminton I have been with them for years. Still no contact, no reassurance, no advice. Just ignorant silence. Day after day. Funny, when my internet connection went down for 5 minutes 2 days ago Optus emailed promptly offering help that was by then not needed. What are they good for?

  • martha_pleva Martha (@martha_pleva) reported

    @joshgnosis So Optus & other telcos validate IDs given against govt databases? Then a tick against a customer record is enough & the numbers don’t need to be kept. This also raises the question of what checks the govt undertakes to confirm companies accessing this info can keep it secure

  • civilengineer civilengineer (@civilengineer) reported

    @ned2au I searched my mail several times per day since receiving news that my & others' personal details have been hacked. Neither my own or my wife's inboxes have registered a letter of advice from Optus despite our several mobiles, fixed line & NBN connections. WTF? Who do I trust?

  • Appit15 Appit (@Appit15) reported

    @MikeySlezak Oh look a free to plug into Optus network point!

  • biglenlittlelen biglenslittlelens (@biglenlittlelen) reported

    @ServiceNSW Too bad @optus don’t reply to messages …

  • swiftieaus13 𝓛𝑜𝓋𝑒 Steph 🏹💗 (@swiftieaus13) reported

    Anyone else who is with Optus having reception problems today or is it just me?!

  • CareyCiuro Carey Ciuro (@CareyCiuro) reported

    If you think the Optus security leak is bad wait until you hear about how much info real estate agents need for a tenant and how insecure that all is.

  • shaexlily Shae (@shaexlily) reported

    @notbelinda I thought the same but I saw someone say they contacted Optus who told them an email was sent to them on 24/9 and they never received it