Optus

Optus Outage Report in Caddens, Penrith Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Caddens, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Caddens, Penrith Municipality, State of New South Wales 05/11/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Caddens, State of New South Wales

Latest outage, problems and issue reports in Caddens and nearby locations:

  • atmokineticist Sidney Transport (@atmokineticist) reported from Sydney, State of New South Wales

    @Optus for the second time in as many weeks, can you please respond to my DM about an outage.

  • mrbolano Patrick Boland (@mrbolano) reported from Sydney, State of New South Wales

    @Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • ConZ0503 ConZ (@ConZ0503) reported from Sydney, State of New South Wales

    @Optus hoping you can help me... My NBN service has stopped working and I can’t make phones calls. Tried calling but the message says you can not answer my call today. Can you please DM me to help

  • MissCari Carina (@MissCari) reported from Sydney, State of New South Wales

    Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.

  • nawaz_shahh Nawaz Shah (@nawaz_shahh) reported from Sydney, State of New South Wales

    @LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    @mavsmum @dazza_double_u @Optus Yes! Their system goes down at least once or twice a month and yet they try to get you to adopt an App that is not even working, much like Optus!

  • RealDomRomeo Stand & Deliver! (@RealDomRomeo) reported from Sydney, State of New South Wales

    @adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)

  • anojch Anojcherian (@anojch) reported from Sydney, State of New South Wales

    @woolworths Guys need your help, Optus SIM cards delivered from u are expired, requesting to replace them urgently..check your DM for details..hope u can resolve it fast.

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • JohnByName Illmatic (@JohnByName) reported from Sydney, State of New South Wales

    NBN outage in Stanmore NSW @Optus

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @MicrophoneJock @Optus Wrong @telstra has no support put in place.

  • DinakarNamburi Dinakar Namburi (@DinakarNamburi) reported from Sydney, State of New South Wales

    @Optus is a pain. Your internet sucks! I have been so patient all these days but today I gave up! #Optus #MobileBroadband

  • MikeyAnania Mikey (@MikeyAnania) reported from Sydney, State of New South Wales

    @Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything

  • PeterPolites Παναγι🔮τι Πολίτης (@PeterPolites) reported from Sydney, State of New South Wales

    @Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days

  • FreelyVivacious Malinda Gray (@FreelyVivacious) reported from Sydney, State of New South Wales

    @Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnRobbphoto John Robb (@JohnRobbphoto) reported

    @bugwannostra @Optus Yep, let's make sure the messaging makes you feel bad - for their dumbass mistakes

  • code_worrier Veryfication Code Worrier (@code_worrier) reported

    Well it's #AFLGF day..& ofc The ABC are replaying the 80s Aids commercial around the clock, & next? will be an Elephant Man movie review, followed by a Columbine school massacre doco, then breaking news of leaked video of Steve Irwin's death, then Optus' support of the woke Voice

  • jr_p30 The silent investor (@jr_p30) reported

    @Optus @rico_wallaby Individually contacting means a shorty generic text msg! Your service and care is pathetic

  • greypotaroo greypotaroo (@greypotaroo) reported

    @HansOrph @Optus @Equifax Seeing the stuff coming out and the sample data..... I'm worried I was once a customer and my data is effected.... I mean 1/3 of Australian's data is compromised....

  • KatedaCosta1 Kate da Costa (@KatedaCosta1) reported

    @Optus has no contact email so here's my feedback. Got your letter about you failing to keep my private data safe. I don't care the Optus network is fine I care that u didn't invest in better security Don't tell me to monitor my life bc of your fail. Tell me my next bill is $0.

  • LizardHumanoid Reptilian Overlord 🍓 🇦🇺🤝🇺🇦 (@LizardHumanoid) reported

    @krunchymoses @SOS149 I honestly like Optus but this sucks *****

  • MaddyUlbrick Madeleine (@MaddyUlbrick) reported

    dammit Optus got me too… do I shut down my entire identity?

  • Joshy206 Joshy (@Joshy206) reported

    The Optus hack is a great example of why people who say stuff like "if you have done nothing wrong, you have nothing to hide" are full of ****

  • thatmdee Em D (@thatmdee) reported

    The Optus debacle shows it's only fair I rebrand myself as a 'sophisticated cyber attacker' when I fix up my own whoopsies

  • aliciaasarah I’M NOT O-*******-KAY🕷 (@aliciaasarah) reported

    @Optus **** you seriously