Optus

Optus Outage Report in Caddens, Penrith Municipality, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Caddens, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Caddens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Caddens, Penrith Municipality, State of New South Wales 02/08/2026 15:35

February 08: Problems at Optus

Optus is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caddens, Penrith Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Caddens, State of New South Wales

Latest outage, problems and issue reports in Caddens and nearby locations:

  • MikePearsall93 Mike Pearsall (@MikePearsall93) reported from Sydney, State of New South Wales

    @juzzyjuuice @Optus As bad as Optus is I reckon they're the best of a horrible bunch. Just tried a different co for internet and went crawling back to them cause they were that shite.

  • eastuto Eugene of Astuto 🤔 (@eastuto) reported from Sydney, State of New South Wales

    They even said that they had the wrong birth date on the system for that account. Now today internet slows down to Alphalink level dial up speed. 👋👋👋 Well done @Optus on making 20 yr long customers feel special.

  • laurenjcapelin Lauren Capelin ⚡️ (@laurenjcapelin) reported from Sydney, State of New South Wales

    @annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.

  • SarahHurc Sarah Hurcombe (@SarahHurc) reported from Sydney, State of New South Wales

    Terrible mistake from @Optus - they made us @TwoTalesCafe switch to NBN last week and changed our number without telling us and we’ve only just found out - really crappy stuff for a long weekend when people will call us to find out if we’re open!!!! Sort it out @Optus

  • camozspurs Cameron Whyte (@camozspurs) reported from Sydney, State of New South Wales

    @Kezzacarpenter @Optus Yes but it’s working ok now they have there own NBN support team and you get a case manager so not as bad as I thought

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @BigKev67 @vipinbjain Interestingly, Rose Bowl, Bellerive and WACA / Optus are the three venues with poor Test crowds, although Gabba has had some poor crowds of late as well. #savsInd #INDvsSA

  • paulof77 Paul Farrell (@paulof77) reported from Sydney, State of New South Wales

    @Optus heard worst customer service story today. Colleague received a birthday gift of an Apple Watch but received the large face instead of smaller face and cannot exchange even when unopened and in the plastic @Apple cannot help but were equally shocked at how crap this is

  • Maserazif ماسيراظيف (@Maserazif) reported from Sydney, State of New South Wales

    $41 for 105gb of data is insane. Only Optus can do it. Malaysian Telco companies could never

  • SarahHurc Sarah Hurcombe (@SarahHurc) reported from Sydney, State of New South Wales

    Honestly @Optus we have had the worst customer experience @TwoTalesCafe with you the last few weeks + particularly the last few days - your failure to take responsibility + resolve this has been shocking to experience. It’s always been someone else’s fault within the organisation

  • antonposa Anton Posa (@antonposa) reported from Sydney, State of New South Wales

    @AttilaBalassa It's quite a responsibility to get it right. Optus has the EPL over here but they do a pretty decent job. Still sucks when you're paying for Foxtel though and can't get some of the best sport.

  • vanwaitsy Angela 🔰🔰🔰 (@vanwaitsy) reported from Sydney, State of New South Wales

    @YorkieRed_Jojo I watched the match...never miss one....but I'm with Optus and any BBC or sky sports clips are licensed here. I haven't seen the reverse angle 😭

  • officialdanek Danèk (@officialdanek) reported from Sydney, State of New South Wales

    So I don’t know whose at fault, but my data is on but works like 5% of the time. Even turn my phone off for a bit and back on won’t help! @Apple @Optus

  • Jess_ms Jess (@Jess_ms) reported from Sydney, State of New South Wales

    @Optus cutting off all internet with zero notification of NBN cutover date and 1 hour later chat people zero help. Only work from home and studying for masters online. Ombudsman tomorrow, yet again.

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    Come on @Optus our broadband has been down now for over three hours!!! 🤯

  • eastuto Eugene of Astuto 🤔 (@eastuto) reported from Sydney, State of New South Wales

    So how's this for next level bad customer service. @Optus sends a warning notice that services will be restricted of we don't pay $270. Never seen the account number. Wife was on phone every day last week. They couldn't say what it related to. Couldnt provide copy of a bill.

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    @Optus Hi, was back an hour or so after post but has been on & off over the last few days. Whatever your techs are doing is very frustrating for us poor customers.

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    Using Aussie Broadband now but it is #NBN that is the problem. Never had any dramas with Optus HFC cable

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.

  • p_terg 🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧 (@p_terg) reported from Sydney, State of New South Wales

    Nope. Call dropped out at Eveleigh. One of them is trying again. I hope this one is with Optus bc their service is crap beteeen here and Homebush.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • oneda_woman Queenager (@oneda_woman) reported

    @_yinandjuice No worries. I just did it for mine but it appears that all the details stolen are what is needed to release the ban barring the previous address... Which doesn't help anyone if they had Optus at their previous address... I'm fncking furious.

  • NicGough75 Nic G 🇦🇺 (@NicGough75) reported

    @Uberstooks @Optus Just been on their online help chat and they just go around on circles and don’t actually answer the question about what they’re doing to protect information or what they’ll offer customers to assist in this

  • Mykal_AU Nomad not mad (@Mykal_AU) reported

    @RichardKGrump @Pamduckling @Optus Let's wait for the final assessment. From what I've read, there's a great deal of corporate compliance and downright foolish PII management that needs to be confirmed. Leaving an unauthenticated API was bad, but storing high risk data is potentially criminal

  • Uberstooks Amber | Uber The Yurr (@Uberstooks) reported

    @NicGough75 @Optus @RunnerSA18 What’s extremely vague was Optus confirming what they are doing to stop our leaked data from being used at all. They need to contact Veda to apply a hold on our credit files for unauthorised financial applications, contact each state Road Transport Authority & issue new ID’s

  • Urchin_LMS citizen xx (au) (@Urchin_LMS) reported

    Hey @Optus are you putting a bar on all numbers being ported without in person verification.. or do we have to ring your poor call centre staff? #OptusHack

  • bootyz333 Boutros WSW (@bootyz333) reported

    Lets see some accountability and your entire leadership team should step down immediately even before completion of investigation, im looking forward to signing up to a class action @Optus #OptusHack

  • Bredgens Bredgens (@Bredgens) reported

    @thegoodhamish @cameronwilson Apparently Australian anti-terror laws required it be kept, if so, Optus was Just Following Orders here. They’re still not off the hook, but the blame goes to govt as well (as always, government is more often the problem than the solution here).

  • NicGough75 Nic G 🇦🇺 (@NicGough75) reported

    @Optus @RunnerSA18 Email I received was vague as to what information had been leaked. I expect that I would have been given a detailed email regarding my exposure. Also wouldn’t it be possible to offer free online monitoring of customers information. You’ve admitted human error, fix it!!

  • _AFoolOnAHill A Fool On A Hill (@_AFoolOnAHill) reported

    @Jeremy_Kirk If this unauthenticated API was exposed on the public internet I struggle to see how any hacking or theft was even involved. Optusdata just used a service Optus had made publicly available. This is nothing more than outright incompetence by Optus

  • PRAWNHEADS1 PRAWNTECH3D (@PRAWNHEADS1) reported

    @lawrepforjesus @Optus Big sprise I'm with ALDImobile inexpensive good service and they've been very good for the last 3yrs. Clarification - I don't use much mobile data, do most of that on the wifi.