Optus

Optus Outage Report in Galston, Hornsby Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Galston, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Galston, Hornsby Shire, State of New South Wales 05/17/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Galston, Hornsby Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

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Optus Issues Reports Near Galston, State of New South Wales

Latest outage, problems and issue reports in Galston and nearby locations:

  • HMMurti Helen Murti (@HMMurti) reported from Sydney, State of New South Wales

    If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.

  • blonde_louise Lou (@blonde_louise) reported from Sydney, State of New South Wales

    WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation

  • stop4nowt Peter Sinclair (@stop4nowt) reported from Sydney, State of New South Wales

    @Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area

  • Pfupajena Tanya (@Pfupajena) reported from Sydney, State of New South Wales

    @Optus what the hell is wrong with you this is a ****** joke. I swear you better get your shit right. Just to get my wifi relocated I have to speak to 5 different people. This is bullshit

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation

  • Mummymegan Megan Barnes (@Mummymegan) reported from Sydney, State of New South Wales

    @SContominas @Optus Finally got onto someone after 23 minutes - they transferred me and they hang up @Optus #fail

  • ColourpurpleGal CPG (@ColourpurpleGal) reported from Sydney, State of New South Wales

    So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.

  • jwdew jan willem (@jwdew) reported from Sydney, State of New South Wales

    Hi @NSWOmbo what can you recommend me to do now that @optus still hasn’t improved service after 7 days of no internet in 1,5 week and multiple complaints from my side. I have a 24 mo contract and wish to get rid of it to get myself a better service with a diff provider.

  • msmansk Ms Mansk (@msmansk) reported from Sydney, State of New South Wales

    @WenleiMa Optus never disappoints

  • SteveMitch2500 Steve Mitchell (@SteveMitch2500) reported from Sydney, State of New South Wales

    @Optus I’m haveing problems in Woollahra (post code 2025).. Very intermittent internet wi fi.. No consistency at all...

  • MStevensonAU Muz (@MStevensonAU) reported from Sydney, State of New South Wales

    @athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus what the Hell is going On in the In The Sutherland Shire Area , Sylvania Waters, Sylvania . Sick of this Crap. OPTUS YES NO ! Fix it

  • IsaacBwelsay Isaac (@IsaacBwelsay) reported from Sydney, State of New South Wales

    One reason I switch to Optus from Vodafone was because Vodafone reception in my work toilets are shit. Also 80gb for $50 is not bad, way better than $70 35gb.

  • jwdew jan willem (@jwdew) reported from Sydney, State of New South Wales

    @Optus Again no service today. This is really getting annoying and not acceptable: it’s raining and my two kids want to watch their fav series and I gotta do some work.

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME

  • GeorgeBakhos1 @Georgebakhos1 (@GeorgeBakhos1) reported from Sydney, State of New South Wales

    I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

  • michae1green Mike Green (@michae1green) reported from Sydney, State of New South Wales

    @optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd

  • YashVMurthy Yash Murthy (@YashVMurthy) reported from Sydney, State of New South Wales

    @Optus Day 4 - net still down. Would appreciate some help for the service we are apparently paying for.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tonytau101 Tony Ilian (@tonytau101) reported from Westfield, State of Western Australia

    @lesstenny @Optus Yep I can answer this with a couple of different scenarios - as I don’t have specifics. Night time issues. If your MiL is old school PSTN customer, it could be thermal induction. Daytime temp warms = copper expands. Night time temp falls copper contracts near joint. TI 1/-

  • zerogrindzero Michael Anthony (@zerogrindzero) reported

    $69 poorer for giving @optus a chance. Can’t even buy one of their modems outright as a workaround to the tech issue I have. Lesson learnt.

  • Itsjosephola Joseph Olarewaju (@Itsjosephola) reported

    @niftycraftmc @GloWorld Optus also uses Band 28 for their 3G. Band 28 has advantage of traveling farther than other bands like 3 or 40 But has low penetrating power. So ISPs with Band 28 won't need more network masts like those with Band 40. Glo later added Band 3 for their 3G. Their 4G is using Band 28

  • Reynardo_red Reynardo the Fox (@Reynardo_red) reported

    @Optus A) that page does not answer my question b) I've just spent a verty frustrating sloooooowww hour on the chat with a rep and it's still not working c) I will be speaking with a team leader tomorrow.

  • iiTs_Haze Haze (@iiTs_Haze) reported

    @Optus love having spiking ping issues for the last 2 days for no reason, can’t play any online game unless I’m lucky enough for it to go back to normal before it spikes again, everything else like streaming & being on website is perfectly fine but god forbid I play a online game

  • its_neekneeks MrsC (@its_neekneeks) reported

    @Optus your customer service is pretty pants. No one could answer what happens if an order has the wrong address on it. Does it get refunded? Do you call the number on the order? Why is it so hard? #fail

  • donkzilla Robert Campbell (@donkzilla) reported

    @SenPaterson #auspol Australia has the worst cyber security in the world thanks to you following security advice from the US. Your CIA policy is intent on damaging Australian national security, as the Optus hack, the worst hack of its type in the world, amply demonstrates. You're a saboteur.

  • Reynardo_red Reynardo the Fox (@Reynardo_red) reported

    Just an idea, @Optus. If someone contacts support because when trying to ring overseas, they get the "Technical difficulties" message, try checking the connections overseas first before attempting to sell the customer an overseas call package.

  • normal_ness Vanessa Smith (@normal_ness) reported

    @Optus if I’ve gotten two auto recharge texts for the one service, am I going to be billed twice?

  • lesstenny Politic@l Spinner (@lesstenny) reported

    Anyone knows why my mother in laws cordless landline phone crackles only sometimes when talking to people.. But it never happens talking to us.. frustrating have no answers.. any experts out there 👋🤔🙄 @optus maybe?