Optus

Optus Outage Report in Galston, Hornsby Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Galston, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Galston, Hornsby Shire, State of New South Wales 12/08/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Galston, Hornsby Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney E-mail
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Galston, State of New South Wales

Latest outage, problems and issue reports in Galston and nearby locations:

  • paulkneipp Paul Kneipp (@paulkneipp) reported from Sydney, State of New South Wales

    @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Optus CEO has said “this [#optushack] is due to bad actors”. You mean like Tom Cruise?

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not

  • renee_glitch Renée (@renee_glitch) reported from Sydney, State of New South Wales

    Unusual spam WhatsApp message and unsolicited phone calls since #optusdatabreach count now at 2. Awesome 👍👍 I'm not even a customer anymore. Why did they keep my data? @Optus

  • fatinpaisal Fatin Paisal (@fatinpaisal) reported from Sydney, State of New South Wales

    I was trying to change my network provider and was trying to do so on a day before the cyberattack but my user experience to do it was pretty bad, and I opt to stay with Optus. Bad timing. Definitely will change to something else soon.

  • fictillius Sagittarius (Sgr) A* (@fictillius) reported from Sydney, State of New South Wales

    @InsideRetailau @Optus Nothing was broken into, it was left out in the open.

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    If you thought Optus had moved to a Customer focused approach with this whole data hack - think again. I’ve got details of what I think is the most disgraceful lack of attention to the VERY worst affected customer. Just need time to calm down and write it all down

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    At last I got an answer for my 3G issues, they have switched off 3G 2100MHZ 3G in Artarmon! Now if they just informed the clowns in customer circus, then again Optus have a more current example of not advising customers! <grin>

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Independent financial institutions have contacted me with their concerns about my data warning me if I’m an Optus customer I should take actions now. Yet Optus has made no contact whatsoever. Not good enough @Optus, I’m not making any payments until I hear from you. #Optushack

  • richramo Richard Ramnac (@richramo) reported from Sydney, State of New South Wales

    My conspiracy theory is that Optus paid the ransom, hence why the hacker deleted the data, the threat revoked, with the hacker's change of heart happening very quickly after the first 10,000 customer details were released. #optusfail

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Everyone is missing a critical item. Why do telcos need all that info when I can fire up an sms service without it. However. Optus is directly responsible for the data spill, regardless of if it was a hack or a breach. it’s their responsibility to manage security of that data.

  • immsollawyers (((Anne ODonoghue))) (@immsollawyers) reported from Sydney, State of New South Wales

    “While Ms Bayer Rosmarin has claimed Optus was victim of a “sophisticated attack”, the government believes the data breach was more likely down to lax security measures at the telecoms giant.”

  • 50to39 Donna Longhurst (@50to39) reported from Sydney, State of New South Wales

    @SEggminder @Optus Probably the small cogs in the chain on the phone not getting all the info from the bosses. Doesn't help situation.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hey @guardian : has anyone asked @optus if previous customer data has been deleted? I was once a customer maybe 8 years ago so no idea if they had my data.

  • jkalbrechtsen janet albrechtsen (@jkalbrechtsen) reported from Sydney, State of New South Wales

    Damn. Microwave has broken. I blame Optus hack.

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Hi @Optus I am a former customer of yours. You may have an old email on file for me so you may have not reached me by email if one was sent. Will I be notified by mail if the email bounced back? Thanks

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Optus has put out a statement addressing the government criticism of the company. As a customer I’m still waiting for any communication from the company at all. Hello @optus, when do you intend to contact customers? #optushack

  • 50to39 Donna Longhurst (@50to39) reported from Sydney, State of New South Wales

    @SEggminder @Optus Hackers can duplicate any business header, info, even "security" so closely that it fools a lot of people. They set up their own sites complete with phone numbers. I got hacked that way. I avoid links completely these days. I never call the number sent in these txts or emails.

  • scott86d Scott D (@scott86d) reported from Sydney, State of New South Wales

    I know what's happened with this Optus breach is frustrating for people. However please don't take it out on us working in Service NSW centres. We have instructions at the moment of what we can and cant do in regards to updating your licence.

  • JVizzone John Vizzone (@JVizzone) reported from Sydney, State of New South Wales

    Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • dontfollownikos Nikos Giannakaros (@dontfollownikos) reported

    I have been trying to cancel my services with @Optus, but made it a terrible and frustrating experience. Endless wait times on hold and an ineffective cancellation process have resulted in unwarranted charges and fees for products I no longer use. #Optus #CancellationFail

  • dontfollownikos Nikos Giannakaros (@dontfollownikos) reported

    I am seeking a solution and damages for the treatment I have received as a customer of @Optus. Their lack of customer support and ineffective service has caused me significant inconvenience and costs. #Optus #SeekingSolution

  • SportsJessika Jess!ka (@SportsJessika) reported

    I almost respect that Optus is so dedicated to avoiding fixing their problems that you can't actually check if they've got reports of outages in your area, because your phone reception is so bad that you can't use their website when the wifi is down

  • regan_23 Dorothee (@regan_23) reported

    Hi @Optus, what's the ETA for the mobile broadband issues in 3196? The outage map doesn't show anything, but it's been ongoing since Friday night.

  • Fitzgeezy420 Liam (@Fitzgeezy420) reported

    @Optus is it normal for you guys to refuse to help someone & hang up TWICE or is it just me?

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @ClareONeilMP My data stolen so far Service NSW hack Optus hack Now Latitude Hack

  • markst4s markst4s@hotmail.com (@markst4s) reported

    @tyrone_cyclone @AustralianIdol @Optus Wow stop your crying. Be happy another so called stolen generation has won nothing but sympathy. Sorry for the slow reply but not like you I have a job.

  • clothedvillainy Demon King of the Nimbered Godnyiirndays (@clothedvillainy) reported

    Optus is consistently a terrible service but, at the very least, I’ve been on a cheap service. They just e-mailed me to say: ‘Hey, we are unilaterally changing the contract to charge you more! But you’ll get these great benefits that are of utterly no benefit to you.’

  • Lexicon_93 Lexicon (@Lexicon_93) reported

    Had one of the best experiences ever with @Optus customer support. Me and my man Tony bonded and became buddies over the course of my refund. Help me get this man a raise #givetonyaraise

  • SpaceGhost72 Space Ghost (@SpaceGhost72) reported

    @10NewsFirstPER Your weather guy talks too fast! Couldn't understand any of the details about go karting at Optus! Got friends from over east coming and this would be great. Help?