Optus

Optus Outage Report in Galston, Hornsby Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Galston, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Galston, Hornsby Shire, State of New South Wales 02/05/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Galston, Hornsby Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Galston, State of New South Wales

Latest outage, problems and issue reports in Galston and nearby locations:

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    Optus NBN sucks. The technician didn’t show up today and I’ve had no internet for 2 days. Last time this happened I had no internet for 2 months! @Optus 😡 not happy.

  • weemac47 Stewart MacDonald🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈⚽️ (@weemac47) reported from Sydney, State of New South Wales

    Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    Soo my @Optus NBN is still not fixed. Everytime I call the help line they tell me the same things over and over. I’ve had to cancel appointments to wait for the technicians they supposedly booked. But none show. I’m so over this bullshit. It shouldn’t take a week to fix!!

  • MissCari Carina (@MissCari) reported from Sydney, State of New South Wales

    Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @davidcrisp666 @NewtonMark @NBN_Australia Optus didn't give a shit once they realised they were being paid by NBN for it. NBN stopped caring once they realised the POS the Optus network that they'd bought was. The surprise when they "found out" about the state of the Optus network was laughable.

  • JugadiJatt26 Abz 🖤 (@JugadiJatt26) reported from Sydney, State of New South Wales

    @Gemmasparkle @Optus No problem just dont open any link from any email you dont recognise 😊

  • bfgleb PaulieB (@bfgleb) reported from Sydney, State of New South Wales

    @Optus I'm afraid your customer service agents and your store staff have already confirmed that it's not possible to re-deliver until the phone is returned. I'm being forced to locate other forms of ID in the next 10 days.

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Speed retuned to normal today, so it was an Optus issue.

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.

  • KateBrowne7 Kate Browne (@KateBrowne7) reported from Sydney, State of New South Wales

    @Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM

  • jamesgmeme remember sydney (@jamesgmeme) reported from Sydney, State of New South Wales

    One slight gust of wind and the entire Optus network is again knocked out. Amazing. #optus @Optus @OptusNewsRoom #sydney

  • mrbolano Patrick Boland (@mrbolano) reported from Sydney, State of New South Wales

    @Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!

  • JohnByName Illmatic (@JohnByName) reported from Sydney, State of New South Wales

    NBN outage in Stanmore NSW @Optus

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    OPTUS your costumer Service team keep giving me the same answers but none of them include FIXING MY INTERNET!!! 😡😡

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad

  • Yrgodsnt4me Josh Askew (@Yrgodsnt4me) reported from Sydney, State of New South Wales

    @Optus 3 bars 4g in sydney cbd and cant load a thing on my ipad . I don’t actually think its possible for your service to be any worse

  • bfgleb PaulieB (@bfgleb) reported from Sydney, State of New South Wales

    Another brilliant @Optus customer service experience. New phone delivered with 22 minutes notice to my home address whilst I was at work. Redirected by courier to @AustraliaPOS office who won't release the package as it's been air locked by @Optus. A Thread

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • dickster1907 Richard (@dickster1907) reported

    Is there grounds for a class action against @Optus? Surely that have a legal obligation to protect their customer's data. @wefightforfair

  • DamianM Damian Maclennan (@DamianM) reported

    This is Optus we’re talking about here, they’ve never been good at security, and always good at blaming somebody else for “sophisticated attacks” on unsecured systems.

  • dickster1907 Richard (@dickster1907) reported

    @Optus why ******** isn't your customer's data encrypted?

  • mylesdavies Myles Davies (@mylesdavies) reported

    @hannahrlmoore @Optus So ****.

  • BLShiv 💧Shiv 😷 (@BLShiv) reported

    @saltyskin_ @marzephyr12 @Optus And it was their insane negligence opening up their network that did it.

  • Hugh_96 Hugh_96 (@Hugh_96) reported

    @OBBY001 @Optus Gee Optus are fast in communicating !! Thought the crisis management team would've said we need to let customers know we are aware of the issue & are investigating it & will update in due course.

  • manjusrii Belinda Barnet (@manjusrii) reported

    The Optus CEO said we should take a “Team Australia” approach to the data breach. She’s right. We should all come together for this. We need stronger data privacy laws. We need companies to be accountable and *liable* for big damage if they make big mistakes.

  • saltyskin_ Steph ♡ (@saltyskin_) reported

    @axelated @Optus Terrible:(

  • wheredidgogogo Anthony Gherghetta (@wheredidgogogo) reported

    @manjusrii This is devastating for @Optus and so far they have done everything we want - they have owned the problem, notified customers and tried to minimise the scam damages. Compare that to the Government with the census, mygov, covid apps and whatever else crashes - always excuses

  • TrueBlueAussi19 TrueBlueAussie (@TrueBlueAussi19) reported

    While I’m glad I’m not with Optus, my own ISP went down at 10pm last night. No mobile reception where I live either. Finally back online almost 24 hours later.