Optus

Optus Outage Report in Faulconbridge, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Faulconbridge, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Faulconbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Faulconbridge, Blue Mountains Municipality, State of New South Wales 01/19/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Faulconbridge, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney E-mail
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Faulconbridge, State of New South Wales

Latest outage, problems and issue reports in Faulconbridge and nearby locations:

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • DinakarNamburi Dinakar Namburi (@DinakarNamburi) reported from Sydney, State of New South Wales

    @Optus is a pain. Your internet sucks! I have been so patient all these days but today I gave up! #Optus #MobileBroadband

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm

  • RealDomRomeo Stand & Deliver! (@RealDomRomeo) reported from Sydney, State of New South Wales

    @adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • MikeyAnania Mikey (@MikeyAnania) reported from Sydney, State of New South Wales

    @Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything

  • FreelyVivacious Malinda Gray (@FreelyVivacious) reported from Sydney, State of New South Wales

    @Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.

  • mrbolano Patrick Boland (@mrbolano) reported from Sydney, State of New South Wales

    @Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!

  • atmokineticist Sidney Transport (@atmokineticist) reported from Sydney, State of New South Wales

    @Optus for the second time in as many weeks, can you please respond to my DM about an outage.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • MissCari Carina (@MissCari) reported from Sydney, State of New South Wales

    Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Speed retuned to normal today, so it was an Optus issue.

  • nawaz_shahh Nawaz Shah (@nawaz_shahh) reported from Sydney, State of New South Wales

    @LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus

  • PeterPolites Παναγι🔮τι Πολίτης (@PeterPolites) reported from Sydney, State of New South Wales

    @Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days

  • JohnByName Illmatic (@JohnByName) reported from Sydney, State of New South Wales

    NBN outage in Stanmore NSW @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Aloughts18 Andy (@Aloughts18) reported

    @MarkMcGowanMP Melbourne renegades playing at Optus today I see did they get there before the 21st? Too bad my parents don’t play in the BBL

  • rejul2007 REJUL R (@rejul2007) reported

    @Optus Absolutely ridiculous support from Optus team. Transferred from @iPrimusAU after getting assurance from Optus sales team of a better service and speed. Transferred two weeks before and till now the promise is not delivered. Worser than previouse service.

  • 0watchthisspace db (@0watchthisspace) reported

    @Optus no contact from Optus, their customer service is clearly non-existence or it is crap or because they just clearly just do not give a s***

  • 1980brianogilvy BrianOgilvy (@1980brianogilvy) reported

    @colleenwilson20 Unless telstra wont fix the exchange that has been down for 4 days left us country people without ADSL thay say will be 3 weeks or more no refund if I was not with optus with my phone id be buggerd

  • Scribeandcomic Jacci Pillar (@Scribeandcomic) reported

    My street has a sense of humour. Current wifi networks within a 100m radius: Reptilian Intelligence Network Pretty fly for a wifi Drop it like it’s hotspot Optus blah blah blah

  • HenryInnis henryinnis (@HenryInnis) reported

    @danwht @SamuelBrealey Oddly a good example is Aussie telcos. If they all stopped trying to steal market share from each other they’d make heaps of cash. Vodafone = value Optus = entertainment Telstra = network

  • 0watchthisspace db (@0watchthisspace) reported

    @Optus technical assistant closed on Sunday **** @ScottMorrisonMP what sort of f****** people have you got providing telecos in this f****** country you should be f****** embarrassed & ashamed & you should put a rocket up these companies asre to provide decent service #auspol

  • AFracturedWinky AFracturedWinky (@AFracturedWinky) reported

    @Optus your insurance service is absolutely shocking.

  • MarkBellini3 Mark Romanov (@MarkBellini3) reported

    Optus Telstra Vodafone etc. WHAT IS IT WITH THE ATTITUDE FROM MOST STAFF WHEN BUYING A NEW CELLPHONE? AS SOON AS THEY SOLD YOU A CELL PHONE THEY TOTALLY DISREGARD THE BUYER. GO BACK FOR A LITTLE BACKUP HELP, AND ITS AS IF YOUR ANNOYING THEM. No manners...

  • Lilla_Viking 𝙻𝚒𝚝𝚝𝚕𝚎 𝚅𝚒𝚔𝚒𝚗𝚐 ⭐️⭐️⭐️ (@Lilla_Viking) reported

    Happy to provide a case # but you clearly don’t care. Can’t get through to anyone on your customer service line and Optus keep flipping us to you.