Optus

Optus Outage Report in Faulconbridge, Blue Mountains Municipality, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Faulconbridge, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Faulconbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Faulconbridge, Blue Mountains Municipality, State of New South Wales 03/24/2026 03:25

March 24: Problems at Optus

Optus is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (31%)

    Phone (31%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Faulconbridge, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Faulconbridge, State of New South Wales

Latest outage, problems and issue reports in Faulconbridge and nearby locations:

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    @Optus Hi, was back an hour or so after post but has been on & off over the last few days. Whatever your techs are doing is very frustrating for us poor customers.

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    @Optus - fyi internet down again in Sans Souci over the last 30 minutes. Yes everything rebooted, checked the website.

  • eastuto Eugene of Astuto 🤔 (@eastuto) reported from Sydney, State of New South Wales

    They even said that they had the wrong birth date on the system for that account. Now today internet slows down to Alphalink level dial up speed. 👋👋👋 Well done @Optus on making 20 yr long customers feel special.

  • laurenjcapelin Lauren Capelin ⚡️ (@laurenjcapelin) reported from Sydney, State of New South Wales

    @annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.

  • vanwaitsy Angela 🔰🔰🔰 (@vanwaitsy) reported from Sydney, State of New South Wales

    @YorkieRed_Jojo I watched the match...never miss one....but I'm with Optus and any BBC or sky sports clips are licensed here. I haven't seen the reverse angle 😭

  • officialdanek Danèk (@officialdanek) reported from Sydney, State of New South Wales

    So I don’t know whose at fault, but my data is on but works like 5% of the time. Even turn my phone off for a bit and back on won’t help! @Apple @Optus

  • Maserazif ماسيراظيف (@Maserazif) reported from Sydney, State of New South Wales

    $41 for 105gb of data is insane. Only Optus can do it. Malaysian Telco companies could never

  • antonposa Anton Posa (@antonposa) reported from Sydney, State of New South Wales

    @AttilaBalassa It's quite a responsibility to get it right. Optus has the EPL over here but they do a pretty decent job. Still sucks when you're paying for Foxtel though and can't get some of the best sport.

  • camozspurs Cameron Whyte (@camozspurs) reported from Sydney, State of New South Wales

    @Kezzacarpenter @Optus Yes but it’s working ok now they have there own NBN support team and you get a case manager so not as bad as I thought

  • nickovasent Nicholas Sommerville (@nickovasent) reported from Sydney, State of New South Wales

    @Sjopinion10 $15 a month to watch every Live PL and Champs League game on Optus Sport down under

  • _afouad Amr Fouad (@_afouad) reported from Sydney, State of New South Wales

    @Optus It has been like that for more than month ! Not sure what make it impossible to track the issue , the support is asking me to use a different device, that's brilliant it took them a month to send a generic response !!! #badcustomerservice #upyourgame @OptusSport

  • paulof77 Paul Farrell (@paulof77) reported from Sydney, State of New South Wales

    @Optus heard worst customer service story today. Colleague received a birthday gift of an Apple Watch but received the large face instead of smaller face and cannot exchange even when unopened and in the plastic @Apple cannot help but were equally shocked at how crap this is

  • Haydos195 Santa’s Naughty List: Haydos 😈 (@Haydos195) reported from Sydney, State of New South Wales

    @optus i like how the outages page says we’ll try to keep interruptions to a minimum, ive had no service or limited service for nearly 48hours. not happy when i use it for work as well as personal use 😒

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    @Optus network is down again at Sans Souci - about the fourth time today! 🙁

  • Jess_ms Jess (@Jess_ms) reported from Sydney, State of New South Wales

    @Optus cutting off all internet with zero notification of NBN cutover date and 1 hour later chat people zero help. Only work from home and studying for masters online. Ombudsman tomorrow, yet again.

  • gguccivante Stefanie (@gguccivante) reported from Sydney, State of New South Wales

    @BTSTRAYA They use the optus network so it’ll be the same as now since you’re already on Optus :)

  • eastuto Eugene of Astuto 🤔 (@eastuto) reported from Sydney, State of New South Wales

    So how's this for next level bad customer service. @Optus sends a warning notice that services will be restricted of we don't pay $270. Never seen the account number. Wife was on phone every day last week. They couldn't say what it related to. Couldnt provide copy of a bill.

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    Using Aussie Broadband now but it is #NBN that is the problem. Never had any dramas with Optus HFC cable

  • p_terg 🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧 (@p_terg) reported from Sydney, State of New South Wales

    Nope. Call dropped out at Eveleigh. One of them is trying again. I hope this one is with Optus bc their service is crap beteeen here and Homebush.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TakkenbergS Sheena Takkenberg (@TakkenbergS) reported

    @Optus quick question. Got an email to say no data was taken in hack. On Monday, had a letter in my mailbox for somebody else saying that their data was stolen (never seen the name before & I get lots of old tenants mail). IS my data okay, or did names get mixed up? Not confident

  • BAFAN1977 Melissa McLeod (@BAFAN1977) reported

    @Optus why isn’t the my Optus app working keeps saying technical issues been over a week now

  • _maxius_ _MaX_ (@_maxius_) reported

    You'd think @optus would increase customer service hours so they don't appear to be totally **** at the 'customer service thing' after the whole 'keeping your personal data secure thing' went sideways, but NNNNNOPE

  • JacobReigns2 Jacob Reigns (@JacobReigns2) reported

    @StanSportAU Could you fix the Tottenham stream? I'm gonna have a seizure. Or, you know...just give it back to optus who can actually provide proper service

  • lawrepforjesus 👽 ɟlǝsɹǝH uɐʇɐS👽zzıɥS puɐ ssǝu-ɔıuɐʇɐS ɟo nɐǝɹnᙠ (@lawrepforjesus) reported

    So. I signed up with TPG for interweb and phone. Saving me $55 a month. They don't do b-pay, so I've set up an account online that I can deposit into and they can draw from when they need to. Sorry not sorry optus, but after 20+ years a customer, I can give you no more.

  • chris_parker_wa Chris Parker (@chris_parker_wa) reported

    @Optus Why have you not encrypted your customer data?

  • Bron_LeGrice Bronwyn Le Grice (@Bron_LeGrice) reported

    Over the past month my #data has been accessed in both @Optus AND @medibank #cyberattacks. But I haven’t been a customer of either company for over 5 years (by choice). This is why all Australians should have the right to request deletion of their data. #consumerdatarights

  • Todayin2020 Where's the care? (@Todayin2020) reported

    I'm sorry @Optus as a customer (luckily not affected by the data theft) I'm disgusted that you are not paying customers for their replacement passports & licences. You make millions off us and then screw us when you stuff up. Disgusting #abc730

  • IloveIsrael28 Linda Baggio (@IloveIsrael28) reported

    @fionamceachran After all this time, received a letter to say that I too have had my details compromised. Fix it, @optus. A bit late. Thank God not with them any more.

  • tiger_rm Rodney McKee (@tiger_rm) reported

    @kayosports_help Looks like the network issue is the crap @Optus service. Poor speed test results line up with the issues in seeing tonight at least.