Optus

Optus Outage Report in Faulconbridge, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Faulconbridge, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Faulconbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Faulconbridge, Blue Mountains Municipality, State of New South Wales 01/05/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Faulconbridge, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

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Optus Issues Reports Near Faulconbridge, State of New South Wales

Latest outage, problems and issue reports in Faulconbridge and nearby locations:

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence

  • bcg1976 Not for you (@bcg1976) reported from Sydney, State of New South Wales

    @Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.

  • DigitalMediaBoy Carrington Brigham (@DigitalMediaBoy) reported from Sydney, State of New South Wales

    Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

  • darthted Ted Tencza (@darthted) reported from Sydney, State of New South Wales

    So @Optus has replied to me, to let me know that "some offers are available to new and re-contract customers only," totally missing the point of my original complaint.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

  • ColourpurpleGal CPG (@ColourpurpleGal) reported from Sydney, State of New South Wales

    So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.

  • gregmw34_greg Greg Williamson (@gregmw34_greg) reported from Sydney, State of New South Wales

    @Optus what is the problem with the cable internet in area 2122

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.

  • davewhittle Dave Whittle (@davewhittle) reported from Sydney, State of New South Wales

    Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad

  • nsbeverage Michael Cartwright (@nsbeverage) reported from Sydney, State of New South Wales

    @Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!

  • theogoh Theo Legowo (@theogoh) reported from Sydney, State of New South Wales

    @optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • gchamp_69 Grace (@gchamp_69) reported

    Why would anyone be so stupid to accept govt Digital ID when hackers can hack into the govt system and steal your loaded onto the Digital ID . All these sudden hacks into Optus , Telstra and Medibank Private have been orchestrated by the govt to make you afraid😡 have

  • mockturtle1952 MT (@mockturtle1952) reported

    @deemadigan @Telstra Had similar problem with Optus. Bombed the CEO’s LinkedIn fireside chat about how much they valued their customers. It took two posts 12 hours apart before the phone started ringing and was overwhelmed with assistance form Optus and NBN.

  • BigA_75280 Big A (@BigA_75280) reported

    @Optus My wifi modem has been unresponsive for 5+ days and everytime I call the provider they are completely unresponsive and unhelpful with long wait times. Your customer service is abysmal and has disrupted my work and study. We will switch to a different provider at this rate

  • oldgreynurse Nurse Noel Must (@oldgreynurse) reported

    So I have to live at work for a few weeks because the Murray is flooding. In the flat the aircon is not working and neither is the tv. Sadly also @Optus the coverage is so pathetic i can barely post a tweet. Certainly can’t read anyone else’s.

  • theusuals_nick Nick Charles (@theusuals_nick) reported

    @VoteLewko @Optus I’ll stick with Aldi mobile. No details required. Dirt cheap. Always reliable as it runs on the Telstra network.

  • Chris_Todd_ Chris J. Todd (Soon To Be Principal) (@Chris_Todd_) reported

    @AlboMP @DanielAndrewsMP congrats for rigging our election, making the state a mess with pointless construction everywhere, allowing for Optus and Medibank to be hacked, locking us down, and ruining our economy. He is a fraud, and we all know you are a liar. We needed a different premier. #DanIsAFraud

  • Darrenjca daz (@Darrenjca) reported

    @deemadigan @Telstra Every few months I get a text from Optus saying “Good news. We’re bringing faster speeds to your area. This may cause disruptions to your service as we undertake work on the network” I wish they’d bloody well hurry up

  • blaise_burrows Blaise Burrows (@blaise_burrows) reported

    @Optus I upgraded to a Galaxy S22 Ultra as part of your black friday deals and I'm supposed to get an email to redeem a Galaxy Tab A as a gift. I haven't received the email after a week of having the phone and in store/ calling customer hasn't been any help. I want my tab please

  • kbowzie kBowzie // (@kbowzie) reported

    @christinaamyox I need to go into Optus and fix some things up with the Esim 🥴🥴

  • mssquiggs65 MsJayne *Wear a Mask*🐘 (@mssquiggs65) reported

    @GailCCallaghan @Optus Not really keep telling me nbn has fixed the issue which is a lie