Optus

Optus Outage Report in Faulconbridge, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Faulconbridge, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Faulconbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Faulconbridge, Blue Mountains Municipality, State of New South Wales 02/26/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Faulconbridge, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney TV
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Faulconbridge, State of New South Wales

Latest outage, problems and issue reports in Faulconbridge and nearby locations:

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!

  • darthted Ted Tencza (@darthted) reported from Sydney, State of New South Wales

    So @Optus has replied to me, to let me know that "some offers are available to new and re-contract customers only," totally missing the point of my original complaint.

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • matseinarsen Mats Stafseng Einarsen (@matseinarsen) reported from Sydney, State of New South Wales

    Add to it that the telcos (Optus...) are also stale and old with old school customer service 😬

  • gregmw34_greg Greg Williamson (@gregmw34_greg) reported from Sydney, State of New South Wales

    @Optus what is the problem with the cable internet in area 2122

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence

  • BluesFan7071 Simon Benson (@BluesFan7071) reported from Sydney, State of New South Wales

    Great @Optus that we can see a graph breaking down data usage but not so great that last point on graph Tue 29 Jan. Not helpful if graph doesn’t update more frequently!!!!

  • RozaGermian Roza Germian (@RozaGermian) reported from Sydney, State of New South Wales

    @Optus please let your customer know what on earth is going with your internet outage. Contrary to what your website tells people, you’re keeping customers in the dark, not “in the loop”!!!

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn

  • amawidarmana ama widarmana (@amawidarmana) reported from Sydney, State of New South Wales

    $65 per month, yet I only get 20 days per month of internet.. @Optus , and now I the problem occurs again, no internet connection at all. Postcode 2132

  • montyhamilton Monty Hamilton (@montyhamilton) reported from Sydney, State of New South Wales

    @speedmeades @Robbo_heraldsun @Telstra @Optus Yes, I'm one of the founders... The product design and customer service is effortless...

  • bcg1976 Not for you (@bcg1976) reported from Sydney, State of New South Wales

    @Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.

  • DigitalMediaBoy Carrington Brigham (@DigitalMediaBoy) reported from Sydney, State of New South Wales

    Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • joekiely Joe Kiely (@joekiely) reported from Sydney, State of New South Wales

    @igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.

  • theogoh Theo Legowo (@theogoh) reported from Sydney, State of New South Wales

    @optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.

  • davewhittle Dave Whittle (@davewhittle) reported from Sydney, State of New South Wales

    Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GordyPls Ashwagandha Forever (@GordyPls) reported

    @ServiceNSW Sure, but the anecdotes coming through, including media reports I'm now seeing in the SMH, are that you're requiring @Optus to provide a letter saying that the individual customer's details were compromised, and @Optus are still pretending they're the victim here.

  • HimarOclock TimmyTam (@HimarOclock) reported

    So if @Optus security was bad in the telecommunications field - what about a major bank like @Westpac that after all these years don't uses 3rd party authentication to access personal bank accounts. Seems like a major breach waiting happen.

  • EmergencyBK Emergency&BushfireKits (@EmergencyBK) reported

    Min. Clare O'Neil said in Parliament, (paraphrasing) ‘the Optus data breach should not have happened & called on the company to offer free services to monitor customer accounts for fraud.’ Hope this leads to tighter regulations & fines in this area. #Auspol #OptusHack

  • OneAussieChick Aussie Chick (@OneAussieChick) reported

    @Westpac I've been on hold 1 hour 38 mins so far for your fraud department. This normal? You busy because of the Optus hack? Or is there a problem with your phones?

  • leichy23 Ali (@leichy23) reported

    @2GB873 I got my bill before I got an email regarding the hack. Great customer service @Optus 😡

  • edward_c Ed Coffey (@edward_c) reported

    Just spent over 40 minutes on hold calling the @StGeorgeBank fraud team with an issue related to the @Optus hack. Didn't get to speak to anyone, at minute 44 they ended the call. Thrilled that these companies care so deeply about my security.

  • SuperManfred SuperManfred 🪩 (@SuperManfred) reported

    @joshgnosis Image if a network provider like Optus had metadata and actual data of currupt policians, including of those in power and previous head of departments now in opposition, such that resulted in none of any of them ever being properly held to account. Lucky we have investigate jour

  • AlfyM222 Alfy Mustafa (@AlfyM222) reported

    @Optus @GladysB : Since this lady has joined Optus, the company is facing serious issues including outages and no internet, hacking and data privacy beach and so on… so what exactly is she doing? #OptusHack

  • Live_Animation_ Live.Animation (@Live_Animation_) reported

    @Raf_Epstein This is the thing - you can't mitigate this damage. I can't get a new date of birth or licence number and I shouldn't have to go through the hell of changing the name I was given at birth becuase Optus is incompetent. They should simply be liable for any identity theft losses.

  • BlackDouglas Take5! Promoting organisational wellbeing. (@BlackDouglas) reported

    I just tried to update my optus details on the app. I was told I have no active services (despite them being active) and that help was unavailable!! WE NEED A CLEAR PATHWAY WITH ACTIVE LINKS OPTUS!!