Optus

Optus Outage Report in Faulconbridge, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Faulconbridge, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Faulconbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Faulconbridge, Blue Mountains Municipality, State of New South Wales 04/18/2024 19:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Faulconbridge, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Faulconbridge, State of New South Wales

Latest outage, problems and issue reports in Faulconbridge and nearby locations:

  • stinger881 Stinger881 (@stinger881) reported from Sydney, State of New South Wales

    @Optus @RunnerSA18 Why did you not encrypt the customer data table in Teradata? Kelly Bayer Rosmarin is not fit to be CEO. Her track record with the Banking Royal commission at CBA proves she is absolutely incompetent, along with Ian Narev!

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Current & former Optus customers have had their data stolen. It begs the question, why does Optus keep former customer’s data? #optusfail

  • pat_norman Pat Norman (@pat_norman) reported from Sydney, State of New South Wales

    My partner got the email from Optus and my jaw hit the floor reading it. “Don’t worry the network is fine…but your drivers licence, date of birth, name, email, and phone number have all been compromised”. I can’t think of a *worse* possible breach.

  • Rebeccagillmor4 Rebecca gillmore (@Rebeccagillmor4) reported from Sydney, State of New South Wales

    Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus

  • FlyOpineMonkey Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales

    @AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @aparachick @anna_prole @JustJul77588855 Can't speak for Aussie but TPG own network. Anybody know, do the piggyback players simply use Optus infrastructure but maintain client data on their own system/s.🤔🤔

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    @hammocklyfe @Optus I’m a current customer. But might not be by the end of the day.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @Optus I have tried to call your call centre re the hack to see if my info being a former customer and my mum's account still being an active customer was compromised but your call centre is closed. This shouldn't be the case and a dedicated team/number should be available 24/7

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    @southwin28 @Optus I’m still waiting but have discovered Vodafone has a better offer. If Optus wants to keep me as a customer they will now have to match Vodafone

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @RichardKGrump Couple of IT peeps on RN just a moment ago. Of opinion real internal system problems given what Optus has said. 🤔 Real = should NOT have happened as a result of poor system/s.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @craigthomler @stilgherrian If I understand it right it’s an Optus CUSTOMER human error or an Optus EMPLOYEE human error. Either way, it’s an Optus company problem and responsibility.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @Optus Yes I get that but it does state on your FAQ's regarding the situation to call and that's the issue - you can't which is absolutely poor performance. Can you confirm when contact will occur as in how many days or weeks till I potentially find out being a former customer?

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @gomikestevens @Optus As a current Optus customer, I am still yet to receive any correspondence from them about this colossal **** up

  • NoNotChris My Name Is Christian. (@NoNotChris) reported from Sydney, State of New South Wales

    Seriously Optus?! WTF!

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @CaraMia200 @strangerous10 Has any @Optus customer on here received any direct communication from them yet?

  • chrisjackis Chris Jack (@chrisjackis) reported from Sydney, State of New South Wales

    If laughable that @PeterDutton_MP suggests the #OptusDataBreach is a problem for the government. It’s an Optus issue about a breach in Optus customer data. Let Optus sort things out and investigate first. #auspol

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    @send2mc @trevorlong Yes, I also am having Optus email issues. No point ringing up as the lines are already blocked up with people worried about the data breach, remember don’t shoot the messenger even if they are in a OS call centre.

  • BJssoR Ben Ross (@BJssoR) reported from Sydney, State of New South Wales

    @empressbat @trevorlong @Optus I can’t wait to leave them to be honest. Worst of days when they cancelled manual payment on hills

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @wyvernsrose @sassycarrie From my years with them, dropped a few years ago, I have zero confidence Optus has any idea at all the extent of the hack. Utterly incompetent at customer service, technical support, the lot.👎😡🤬

  • lfsleigh Lucia (@lfsleigh) reported from Sydney, State of New South Wales

    In the last week or so, I’ve been getting 4-5 spam calls per day. Previously they happened once a month or so. Wonder if it’s got to do with me being an Optus customer and their massive data breach… which I’m still waiting to hear if I’m a part of

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMetalhead11 The Metalhead (@TheMetalhead11) reported

    @AnnastaciaMP So I give optus my licence details so when they get hacked the scammers have my details. So to fix this I now give optus more of my licence details so the scammers can have more of my details 🤔 Exxxcellent!

  • petercave Peter Cave (@petercave) reported

    @Peter_F_Ryan @abcnews @Optus Let’s hope they’ve put aside a pot of money for the swingeing fines they deserve for treating customer’s and ex customer’s privacy with total disregard.

  • AngelaMBarra Angela Barra (@AngelaMBarra) reported

    Once again I'm told by Optus rep that they have to speak to my husband. When I explain that I am authorised and there's a process, this is denied. Meanwhile, hubby is at work & once again I'm home & unable to resolve an NBN issue! @Optus The worst company to deal with!

  • AngelaMBarra Angela Barra (@AngelaMBarra) reported

    It's a bizarre situation @Optus hackers can get my data but as a customer I'm locked out. @SwillNation I don't give a F about Optus sports. This is untenable. Either you find a new provider or I will. Love your wife.

  • NavKuma90801609 Nav Kumar (@NavKuma90801609) reported

    @Optus I tried for 3 days to get a solution for my old account yesterday was speaking to someone for 7 hours to get no where systems down and then the day before was told 3 diff time to come back after talking to someone for 3 hours now I'm on your chat for me to bloody explain myself

  • jboyded 💧julie boyd (@jboyded) reported

    Thx for nothing @Optus Haven't been a customer for more than 10 years. Wtf were you doing still holding my data for a hacker to steal. Just got 'the letter' #auspol

  • oferzelig 𝓞𝓯𝓮𝓻 𝓩𝓮𝓵𝓲𝓰 🚀💻 🇦🇺 🇮🇱 (@oferzelig) reported

    @SkyNewsAust It actually doesn't matter, even if it was $1M. It should be a policy not to pay. That said, Medibank, Optus, Red Cross (the company that built it, Precedent, now closed down), it's all so horrible. Managers not willing to put funds towards IT security. That's the root cause.

  • ajwisem Andrew Wiseman (@ajwisem) reported

    @Optus 2.5hrs last night wasted with a chat operator going in circles and no resolution. 15 minutes this morning on the phone and my issue was quickly resolved. Why bother with the chat function…

  • awelder Andrew Elder (@awelder) reported

    @Info_Aus The hostility was to the notion that if you paid for an online service, it wouldn't be on sold, and vice versa. Of course they have it both ways. Optus and Medibank customers didn't think their details would be on sold either

  • nikitarenwood nikitarenwood (@nikitarenwood) reported from Traralgon, State of Victoria

    Why don’t I have @Optus service at all? It’s only SOS! #help