Optus

Optus Outage Report in Faulconbridge, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Faulconbridge, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Faulconbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Faulconbridge, Blue Mountains Municipality, State of New South Wales 03/30/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Faulconbridge, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Faulconbridge, State of New South Wales

Latest outage, problems and issue reports in Faulconbridge and nearby locations:

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.

  • KateBrowne7 Kate Browne (@KateBrowne7) reported from Sydney, State of New South Wales

    @Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM

  • PeterPolites Παναγι🔮τι Πολίτης (@PeterPolites) reported from Sydney, State of New South Wales

    @Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days

  • atmokineticist Sidney Transport (@atmokineticist) reported from Sydney, State of New South Wales

    @Optus for the second time in as many weeks, can you please respond to my DM about an outage.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad

  • weemac47 Stewart MacDonald🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈⚽️ (@weemac47) reported from Sydney, State of New South Wales

    Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.

  • RealDomRomeo Stand & Deliver! (@RealDomRomeo) reported from Sydney, State of New South Wales

    @adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.

  • bfgleb PaulieB (@bfgleb) reported from Sydney, State of New South Wales

    @Optus I'm afraid your customer service agents and your store staff have already confirmed that it's not possible to re-deliver until the phone is returned. I'm being forced to locate other forms of ID in the next 10 days.

  • MissCari Carina (@MissCari) reported from Sydney, State of New South Wales

    Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm

  • JohnByName Illmatic (@JohnByName) reported from Sydney, State of New South Wales

    NBN outage in Stanmore NSW @Optus

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus

  • nawaz_shahh Nawaz Shah (@nawaz_shahh) reported from Sydney, State of New South Wales

    @LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Speed retuned to normal today, so it was an Optus issue.

  • mrbolano Patrick Boland (@mrbolano) reported from Sydney, State of New South Wales

    @Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.

  • MikeyAnania Mikey (@MikeyAnania) reported from Sydney, State of New South Wales

    @Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything

  • JugadiJatt26 Abz 🖤 (@JugadiJatt26) reported from Sydney, State of New South Wales

    @Gemmasparkle @Optus No problem just dont open any link from any email you dont recognise 😊

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • cooten9009 spacekat9 on Post🦤 (@cooten9009) reported

    @telstra @optus Bulli, NSW is hardly remote, so a reliable mobile service is not a big ask. Business owners, private residents...we all wonder around pointing our devices at the sky hoping for a stable connection. What do we get? Drop outs. Constant, ongoing, call drops

  • reyazj Jeff_rey (@reyazj) reported

    @Optus I doubt anything meaningful can be done. This whole area has bad coverage indoors. Anyways, let’s see what you can do.

  • CrydallCatt 𝒞𝓇𝓎𝓈𝓉𝒶𝓁 𝑅𝑜𝓈𝑒 (@CrydallCatt) reported

    Lol now I’m prepaid and they are houndering me to pay out my contract after they refused to give me a viable payment arrangement that didn’t leave me homeless and starving, clap clap optus, this is how y’all profit millions each year. Never ever again will I get a plan with you!

  • DezPaul4 Elan Muscovy (@DezPaul4) reported

    @jonesmick739 @bugwannostra Think of people who fail these police checks over a small amount of **** or ecstasy while Gladys is chugging the Optus gravy.

  • Gnerdism Anthony Tsoumas (@Gnerdism) reported

    @Optus the person who is supposed to be handling my case, Jean, always calls at 4:58pm and my phone rings for a split second, i don't even get a chance to answer it and it sits next to me on my desk. Then i get an email saying she will call again and never does. I have tried calling (3)

  • LusciousLani Ms Banani (@LusciousLani) reported

    Livetweeting my attempts to get Optus to answer their ******* phones & fix my account issues. So far today - called 133937. Asked for complaints. Got put through to prepaid. Was transferred to a hold line, which stayed silent for 9 minutes. Consultant then said "hello" & hung up.

  • TyrannyChess Ty B. (@TyrannyChess) reported

    @92Schwilliam @Optus Lmao holy ****... That's the quality? Omg. Even my vids look better than that

  • Gnerdism Anthony Tsoumas (@Gnerdism) reported

    @Optus resolution team back but who ever answers doesn't say anything and i can just hear background noise of people speaking in their native tongue. I am currently on hold with your standard customer service and have been for 15minutes this is too much i want to cancel everything i (4)

  • mat_thommo Matt Thompson (@mat_thommo) reported

    @Telstra Hi there - that is not correct. It happened again today in Port Macquarie NSW til 5pm Lucky I have two business connections with @Optus to stay connected I would have had no service, all calls routes via Optus hotspot off ipad and laptop sim card. Pay premium for inferior service

  • onecentpiece onecent 💉💉💉 (@onecentpiece) reported

    @Optus your service is terrible! Every month we have to call about being charged for an old plan we have cancelled! Every month we have to ring and spend hours trying to sort out this issue! NOT good enough!