Optus

Optus Outage Report in Faulconbridge, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Faulconbridge, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Faulconbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Faulconbridge, Blue Mountains Municipality, State of New South Wales 02/07/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Live Outage Map Near Faulconbridge, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Faulconbridge, State of New South Wales

Latest outage, problems and issue reports in Faulconbridge and nearby locations:

  • jensenoz John Jensen (@jensenoz) reported from Sydney, State of New South Wales

    @Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @slsandpet @Optus Yep! This has been awful. She is DEAD, certificate to prove it, mobile phone would not have had any activity since Nov 19. Imagine having to deal with this if it had been the tragic death of a young person. Unconscionable! Optus is evil.

  • petehanssens Peter Hanssens #BlackLivesMatter (@petehanssens) reported from Sydney, State of New South Wales

    @Optus Ah yup, sorry my bad - i didn’t realize anything but the EPL was playing in England - thanks for the heads up :)

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @rubin_angela @MinhKular Optus are just as bad. 94 year old MIL was dying. Found her unpaid mobile bill. Only way to pay was our credit card to pay $ owing. Have sent them her death certificate but 6 months later, they are STILL billing our credit card for her mobile phone contract!

  • Dan_M75 Dan (@Dan_M75) reported from Sydney, State of New South Wales

    @clkz0r @kilcarnup Use the ABB address checker - you may be one of the new HFC users who can get 250mbps down. Then you’ll be inundated with ABB users giving you their referral codes for $50 credit each. (I’m on ABB FTTC and it shits on Optus Cable’s 2mbps upload cap, I’m getting 95/20 24/7).

  • NickArkoudis Nick Arkoudis (@NickArkoudis) reported from Sydney, State of New South Wales

    I have never ever dealt with a more incompetent & poor service business like @Optus in my life. You can’t make up some of the mistakes these people make

  • au_chrismor Chris Moran (Home Internet still borked) (@au_chrismor) reported from Sydney, State of New South Wales

    So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.

  • Matthew_James72 Matthew James (@Matthew_James72) reported from Sydney, State of New South Wales

    @optus Hi, are you guy's having problems with email tonight? Email service is only working on a very limited basis, but mostly not able to login at all.

  • DjuroSen Djuro Sen (@DjuroSen) reported from Sydney, State of New South Wales

    @MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.

  • SElizaP 💧 leftwinglunatic Susan B.A. (@SElizaP) reported from Sydney, State of New South Wales

    @slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.

  • JakePorritt Jake P (@JakePorritt) reported from Sydney, State of New South Wales

    @RSBayliss @OptusSport Can we have nothing but LUFCon Optus for the next 24 hours? **** the rest

  • JVartndesign Julie Vaux (@JVartndesign) reported from Sydney, State of New South Wales

    @GillianPolack @SueBursztynski Im supposedly to have been moved from virgin to optus but I think a lot of providers and other orgs n businesses are having issues with being understaffed due to lockdowns

  • c7campbell7 Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales

    @Optus appalling customer service today. After trying to resolve a network issue for the past 6 months, I got offered a “discount” but was then told I would lose 20GB... that’s not a discount... that’s a downgrade #notimpressed

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here

  • beerboy182 BEERBOY (@beerboy182) reported from Sydney, State of New South Wales

    @GusWorland I could be wrong. But that possibly gets left like that especially in those leafy areas after storms have brought down non dangerous voltage lines. There’s one near by house from the Optus cable I had to tie up still taped from the February super storms

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Sydney, State of New South Wales

    @Optus Thanks but to be honest, after four phone calls with an average hold time of 1.5hrs, three appointments booked where no one turned up, and no resolution clearly set out, I'll be considering taking my business elsewhere over the coming days. Thanks

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus I have been without internet since Tuesday. I have called the Philippines 10 times now only to be disconnected, promised a call back (That didn't happen.) Had a technician out on Thursday, couldn't fix the problem. And I'm still waiting for a call back from Tech support.

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!

  • AnnaKEdwards Anna (@AnnaKEdwards) reported from Sydney, State of New South Wales

    @markahollands @Optus Yes. I checked the @Optus network status page and no mention. This is happening frequently in Russell Lea.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheoneSia1518 Theone (@TheoneSia1518) reported

    @Optus @benraue Years ago concerned w/Optus security.met girl dating website,never in person-had falling out.Only info gave her Optus prepaid phone number,b4 smartphones existed.her friend threatened me.She exposed my full name/address details online 2 me.All communication/my dad's desktop only

  • SimianCaptain Captain Simian (@SimianCaptain) reported

    A friend got this statement from @Optus (hasn't been a customer for 3 years) and it looks like they're going with the whole "You're long expired CC details weren't exposed, just everything else required to commit identity fraud, all good". #OptusHack #securitybreach #databreach

  • shedidwhatnext Catherine with a C (@shedidwhatnext) reported

    @emmaandollie @Optus Current Optus customer, yet to receive 'the email'. But regardless: cannot reward corporate negligence; looking to change carriers asap.

  • mshirlaw Matt Shirlaw (@mshirlaw) reported

    I’m guessing whoever obtained all of the Optus data wanted to narrow down the list to customers who still had an active account before offering it for sale on the dark net and has already conducted a huge spam campaign

  • RoyceRk2 Royce Kurmelovs (@RoyceRk2) reported

    The hot list is a list of Optus accounts where, if any request is made for a new service or product within a certain length of time, the applicant is asked to go into a store in person to finalise the transaction. Speaks to the significance of the data that's been stolen. /4

  • Peterc11111 Peter (@Peterc11111) reported

    @ClareONeilMP Optus has the details of many people who have purchased a phone without a contract and have moved or do not have an email address, how will these people be contacted? We need a reissue of documents for impacted people to avoid some of the potential problems.

  • Jo77535335 Jo (@Jo77535335) reported

    LISTEN UP ALL OPTUS CUSTOMERS🚨 Optus is not even an Australian owned company. It is a subsidiary of Singtel which is a Singaporean company owned by Temasek Holdings(investment arm of Singaporean government). Singtel has a awful track record of data breaches and….

  • MoaniePandium Bene𝕧𝕚𝕠𝕝𝕖𝕟𝕥 Pandy ☄ (@MoaniePandium) reported

    @Bruceneeds2know @crikey_news The can request they be put on 'a hot list' that tracks any requests re their service and requires personal attendance at an Optus shop to finalise any request involving additions/changes.

  • Jeremy_Kirk Jeremy Kirk (@Jeremy_Kirk) reported

    @anthonyspiteri Agreed. As a broad comment, information security defence is hard. Systems are complicated. Mistakes happen. Everyone tries their best. There are a lot of people at Optus who feel terrible right now.

  • RoyceRk2 Royce Kurmelovs (@RoyceRk2) reported

    New twist in the #optus hack: heard from frontline call centre staff - who have also had their data stolen - that the telecom has been swamped with complaints through its online form and are being made to call each complainant to "resolve the issue". 1/