Optus Outage Report in Faulconbridge, Blue Mountains Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Faulconbridge, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Faulconbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (31%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Faulconbridge, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Faulconbridge, State of New South Wales
Latest outage, problems and issue reports in Faulconbridge and nearby locations:
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Ian
(@IanFriedrich) reported
from
Sydney, State of New South Wales
Summarizes the real conservation. Me: I want to cancel my plan. Optus: Why. Me: My data has been leaked. Optus: I can give u some discount. Me: No thanks. Optus: I checked your account, apparently your data has not been leaked. Me: Explain why I received the alert emails from u.
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Brad Curtis🇦🇺🇩🇪🏴🇦🇺🇦🇺
(@BradJCurtis2) reported
from
Sydney, State of New South Wales
Why ******** is Optus Sport not allowing me to watch anything saying: need to be Optus Sport Premium Subscriber? Only just started now. So the $25 per month isn't the premium
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JPMasters (He/Him/They/Them)
(@JPMasters) reported
from
Sydney, State of New South Wales
@lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Marty K
(@_marty_k) reported
from
Sydney, State of New South Wales
@developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank
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PR & MKTG AGENCY 🇦🇺
(@LuxeQAgency) reported
from
Sydney, State of New South Wales
@FinancialReview Optus & companies like Optus, are not above the Law in Australia & our laws are real. It is very clear & obvious that due to the serious nature of events,which have been confirmed as having compromised the identities of many customers, 'The Privacy Act' has in fact,been broken.
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Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....
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KP
(@TabLordKP) reported
from
Sydney, State of New South Wales
Is anyone else having issues with the Optus Sport stream this morning
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Nigel Highley
(@NigelHighley) reported
from
Sydney, State of New South Wales
@AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@evilscootus @BigKev67 I'm aware of the poor cricket attendances in Perth from the early 1990s. When Tendulkar reached his 100 at the WACA in 1991-92, there was a tiny crowd. Optus isn't easy to access through public transport? That's a shame, for such a wonderful facility.
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MARTY 🏳️🌈
(@martyps) reported
from
Sydney, State of New South Wales
@Optus your app sucks and I’m not waiting on hold for an hour for someone on the phone to tell me I can check it on the app
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MARTY 🏳️🌈
(@martyps) reported
from
Sydney, State of New South Wales
@Mike8899889 @harryrd97 Optus is still **** though, even without the cyber attack.
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E 🌺
(@emelinemataia) reported
from
Sydney, State of New South Wales
Is Optus down or something? Because my network is ‘SOS’ @Optus
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Ben Harris-Roxas
(@ben_hr) reported
from
Sydney, State of New South Wales
@engagedpractx @Optus This is gobsmacking. Unbelievable that the Commonwealth would do this without consulting the actual person affected. Well, actually it's quite believable, but it sucks.
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Lee Bailey
(@leebailey11) reported
from
Sydney, State of New South Wales
@Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently
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Patricia
(@callejap) reported
from
Sydney, State of New South Wales
@RavenZech2 @Optus A friend of one who joined Optus 6 months ago has just told me that he’s received no emails from them. Nothing at all. Pretty bad form @Optus
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John Vizzone
(@JVizzone) reported
from
Sydney, State of New South Wales
Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@Tim_Fiddes I’m on the very leaky Optus network.
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Toby
(@OzToby) reported
from
Sydney, State of New South Wales
@Optus the living network. What a load of ****. More like the network on life support. It is not normal to receive bullshit texts saying great news we're improving the network when you send those texts every 2 weeks.
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Haisam Morhi
(@HaisamMorhi11) reported
from
Sydney, State of New South Wales
You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Royce Kurmelovs
(@RoyceRk2) reported
I am also wondering at this point what kind of legal liability Optus has for exposing its customer base to the risk of harm - particularly if the data is sold and some number of its customers begin actually experiencing some measure of harm. /11
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chippa
(@chippa2000) reported
@LarissaStrz @Optus It's rediculous, I'm not even a current customer and they've given my information away.... 🤬
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Royce Kurmelovs
(@RoyceRk2) reported
And FYI Optus bills itself as a cybersecurity firm. One IT worker: "In my previous role Optus was trying to sell them selves as a cyber security firm not just mobiles & internet. We never took them up on offer or engaged with them, glad for my old team's sake they didn't." /13
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Griff Young
(@griffyoung) reported
@FrankAu @benrfairless @Jeremy_Kirk We are discussing different things. Optus security appears to be so poor that they may be unaware of more significant undetected breaches. The "hacker" made a reasonable choice of speed over access potential. I use the word "hacker" with caution as anyone could do it...
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Catherine with a C
(@shedidwhatnext) reported
@emmaandollie @Optus Current Optus customer, yet to receive 'the email'. But regardless: cannot reward corporate negligence; looking to change carriers asap.
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doc eggbert
(@doc_eggbert) reported
from
Melbourne, State of Victoria
@Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.
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Catherine with a C
(@shedidwhatnext) reported
@emmaandollie @Optus What a terrible email:"we are currently not aware of any customers suffering any harm"! Imagine an oil spill. And the oil company says "we are currently not aware of any environmental harm caused". Such empty weasal words, speaking to a company unable to take responsibility.
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Lincoln Robinson
(@lincolnrobinson) reported
@Optus Seriously dodgy that you retain former customer personal data. Wake up call to improve your retention policies AND your security itself. Why make it even worse for yourself by exposing customers that aren’t even yours anymore?! Bring on a massive fine for your incompetence
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New Wave Virgil ™️
(@n3w4v3) reported
@parsect @ZiptieZoe @AustralianLabor Data retention laws do not forgive Optus for failing to secure customer data privacy. #auspol
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Denham
(@Denham0001) reported
Hey @optus I have not been a customer of yours for almost a decade. Why did you still have my personal info stored at all? #OptusHack