Optus

Optus Outage Report in Faulconbridge, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Faulconbridge, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Faulconbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Faulconbridge, Blue Mountains Municipality, State of New South Wales 02/11/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Faulconbridge, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

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Optus Issues Reports Near Faulconbridge, State of New South Wales

Latest outage, problems and issue reports in Faulconbridge and nearby locations:

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence

  • BluesFan7071 Simon Benson (@BluesFan7071) reported from Sydney, State of New South Wales

    Great @Optus that we can see a graph breaking down data usage but not so great that last point on graph Tue 29 Jan. Not helpful if graph doesn’t update more frequently!!!!

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • montyhamilton Monty Hamilton (@montyhamilton) reported from Sydney, State of New South Wales

    @speedmeades @Robbo_heraldsun @Telstra @Optus Yes, I'm one of the founders... The product design and customer service is effortless...

  • DigitalMediaBoy Carrington Brigham (@DigitalMediaBoy) reported from Sydney, State of New South Wales

    Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!

  • gregmw34_greg Greg Williamson (@gregmw34_greg) reported from Sydney, State of New South Wales

    @Optus what is the problem with the cable internet in area 2122

  • matseinarsen Mats Stafseng Einarsen (@matseinarsen) reported from Sydney, State of New South Wales

    Add to it that the telcos (Optus...) are also stale and old with old school customer service 😬

  • bcg1976 Not for you (@bcg1976) reported from Sydney, State of New South Wales

    @Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.

  • joekiely Joe Kiely (@joekiely) reported from Sydney, State of New South Wales

    @igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.

  • davewhittle Dave Whittle (@davewhittle) reported from Sydney, State of New South Wales

    Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌

  • darthted Ted Tencza (@darthted) reported from Sydney, State of New South Wales

    So @Optus has replied to me, to let me know that "some offers are available to new and re-contract customers only," totally missing the point of my original complaint.

  • RozaGermian Roza Germian (@RozaGermian) reported from Sydney, State of New South Wales

    @Optus please let your customer know what on earth is going with your internet outage. Contrary to what your website tells people, you’re keeping customers in the dark, not “in the loop”!!!

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn

  • theogoh Theo Legowo (@theogoh) reported from Sydney, State of New South Wales

    @optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.

  • amawidarmana ama widarmana (@amawidarmana) reported from Sydney, State of New South Wales

    $65 per month, yet I only get 20 days per month of internet.. @Optus , and now I the problem occurs again, no internet connection at all. Postcode 2132

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • pm_morris PAUL MORRIS (@pm_morris) reported

    Hey Optus, the saga continues. Today we received a text saying our modem was being delivered, then another saying it arrived however there has been no deliveries! Still no one has rang us so we have a service we are paying for but are unable to use. This is beyond ridiculous!

  • wce1977 cammo77 (@wce1977) reported

    @AussiesinTO @OptusStadium @austadiums Dumb comment. What state been supporting Aust last 2 years. One thaf Optus sits in stupid

  • fi_peel Fi Peel (pronoun: Fi) (@fi_peel) reported

    @Telstra Doubtful. More than 3 years of brickwall headbanging has finally taken its toll. Moving to Optus. This latest drama was the last straw. DV victims and small business providers shouldn't have to run the gauntlet your lack of streamlined supports lays down for people.

  • SarahEl30089941 SarahElaine (@SarahEl30089941) reported

    @Optus day 7 of trying to resolve a issue that originated as a fault on Optus part. Spoken to so many people who promise follow ups and hear nothing back. Feels like an endless cycle. Is there anyone who can actually help???

  • PBehindthelens PB_BehindTheLens (@PBehindthelens) reported

    @Optus #nbn customer service is absolutely appalling!! For over 12 months I have been trying to switch over to NBN and for some reason they just can’t get their act together! Disconnecting my service for absolutely no reason and canceling my #optusnbn order! 4 orders so far!!

  • linklater_john Essendon (@linklater_john) reported

    @Optus I had an extremely negative customer service experience yesterday where I spent over 2 hours on hold with multiple customer service representatives and not one person was able to help me with my billing enquiry. How can I request a call back?

  • omega_iacon formula_omega (@omega_iacon) reported

    @Optus I am trying to get in touch with your enterprise team to discuss Teams Phone but it's impossible, I reach voicemail and no-one calls back, poor service, I want to spend money you know!

  • Pickle_Lou_ Labhaoise 🦋 (@Pickle_Lou_) reported

    You may have seen my whinge to Optus about the NBN being down It’s been working since later that day As I requested updates I’m getting, we are still working on it updates This one advises I’ll receive the next update in 3 days WTAF, I’m lucky it seems

  • TraceySpicer Tracey Spicer AM GAICD (@TraceySpicer) reported

    @DavisConcept @Telstra @Optus What a terrible practice and horrified to hear it's still happening widely - and is deliberate. Your dear mum. Just awful. x

  • sandy77807472 Manny (@sandy77807472) reported

    @Optus Australia your network sucks, Please give my money back.