Optus Outage in Faulconbridge, Blue Mountains Municipality, State of New South Wales

@DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.

Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU

@Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to

IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!

What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!

@Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus

@Optus really poor customer service. We will be taking our business elsewhere.

@Optus Hi I have no NBN broadband this morning. Are you aware of any issues in 2086?

Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. It seems that I have to go to twitter every time I need customer service. Why aren't ur customer service teams doing their jobs?

@Optus Your page has shown outage since Friday. It is now Sunday. Same message. No action

@Optus when will the broadband outage in Loftus NSW 2232 be sorted. Out since 5pm Friday!!

@themorningroost @samhewat @skysportnz We have same issue with here, with Foxtel being expensive and having everything but the EPL. You have to be on Optus to watch that live.

@VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider

@BigKev67 @ianrobo1 @gisby_marc Adelaide day tests used to attract 30-35K for Ashes. Now, 50K is too big, despite D/N. Optus will never have 60k, unless Barmy Army fills up 30K. Gabba is good for 20K. But the capacity is 42K.

What’s happening with your mobile service in Sydney call drop outs low service strength ???? @optus

@chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

@Optus whats going on with your Mobile reception in emu plains and st marys since the tower update reception has been so bad 1 bar

@Optus Don’t sign up with Optus!!! They’re too slow to get a new phone for you! I’ve been told to wait for 1-2weeks, but now is about 4 weeks.

@crowdiegal @John_Michaels1 The only problem is what strategy and when. Australia commercial media is most protected of type in world whole thing needs massive change. There's ESPN, paramount, Optus, Stan, kayo and few others sniffing around some dipping toes in but all just waiting to see what happens

@KazRockchick Oh, and still waiting for Optus to help troubleshoot why my 5G connection is not working.

@Optus Me again. I was on the phone for almost half an hour to be told it’s not his area of expertise and someone will call within 24 hours. What a waste of time. My account number is 62190723775 under Marty Zaidenberg if you can please help.

@Optus Thanks - actually on hold with Optus at the moment so hoping they can help me.

@Optus 3/3 Lastly, when I login into my Optus account it says my data is shared data? How can that be as I don’t share/use this data on any other device nor do I have any family members on my plan? Thank you.

@OptusSport Optus Sport are **** at their job

@Mancini__91 @SydneyEditor @OptusSport I don't have any issues with Kayo sports. Watching the Madrid derby earlier today, no streaming issues. Optus Sport does not have a good track record with their service. Either they improve or they will lose the EPL to a competitor that can guarantee better service.

@Optus It seemed to fix it’s self up before the 2nd half started thankfully.

@OptusSport Your Optus App isn’t working, I can only hear the voice, pls fix it now.

@ItsCoolGuyAu @Optus Yeh hopefully they fix it soon its been a shambles tonight