Optus Outage Report in Faulconbridge, Blue Mountains Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Faulconbridge, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Faulconbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at Optus
Optus is having issues since 01:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (70%)
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Phone (11%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
Live Outage Map Near Faulconbridge, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Faulconbridge, State of New South Wales
Latest outage, problems and issue reports in Faulconbridge and nearby locations:
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
@optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel
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d'yer mak'er
(@nbkhanal) reported
from
Sydney, State of New South Wales
Should be watching tomorrow's match on my phone's data because my workplace's internet network is locked in to US's ISP and Optus sport doesn't support that.
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Tim 🏳️🌈
(@detispify) reported
from
Sydney, State of New South Wales
Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
I heard back from @Optus technical support and they’ve booked a technician to swap the @Foxtel IQ standard set top box around. The appointment is at 12pm tomorrow until it’s cut off by NBN
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Matt
(@matty_adriano_) reported
from
Sydney, State of New South Wales
@Optus hi my internet and phone line has been down since 4pm yesterday afternoon. I live in Pymble NSW
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
@podomatic is your site down or is it my @Optus internet cable broadband. I can’t load your page
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Andrew Dobson
(@andrewcdobson) reported
from
Sydney, State of New South Wales
@Optus thanks not at all for your absolutely RUBBISH 3G network coverage on the Sydney to Newcastle train (between Strathfield & Hornsby - not even Berowra)!!!
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💧David Johnson
(@djonlineme) reported
from
Sydney, State of New South Wales
@Optus Have DM'd - no reply - I guess your getting inundated with DM's - please provide a meaningful update about the issue or im sure the tweets will continue to flow.
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@andrewfaith @Optus They are the WORST for internet.
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Josh Mckinnon
(@corduroy) reported
from
Sydney, State of New South Wales
@JoshuaWithers @Optus I dunno about that. I always thought the attenuation through 1km of copper to my node was the biggest problem for me.
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Anastasios
(@TheStaceCS) reported
from
Sydney, State of New South Wales
@Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house
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Geoff Quattromani
(@GQuattromani) reported
from
Sydney, State of New South Wales
@Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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George Alexis
(@agelesss) reported
from
Sydney, State of New South Wales
Seriously Optus has done my head in. Network stuffed the whole day and not much of an explanation. #smoko
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
Dear @Optus please check your direct msgs. I’ve spoken and wasted 40 mins on live chat. I have a technician coming at 12pm today problem report 2112 0756 for @foxtel swap of IQ standard box but they are saying they can’t fix my internet cable. Downloads 5mbps upload 1mbps
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
Hey .@Optus please if possible check your direct messages from me unasnswered for 2 days 3 messages and my @Foxtel IQ standard set top box has fused and blown up and need a replacement. Spoke with Chan from livechat 30 mins Foxtel wait. Been a customer since 1996 mobile @Telstra
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Paula Boardman
(@PaulaBoardman) reported
from
Sydney, State of New South Wales
@AO3_Status I was having issues most of the afternoon. Everything else loads except AO3. I'm with Amaysim, using the Optus network. I'm home now and using Telstra wifi with no issues.
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andrew_chang
(@andrew_chang) reported
from
Sydney, State of New South Wales
@Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.
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2144Superman
(@superman2144) reported
from
Sydney, State of New South Wales
**** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@JimVrondas @Optus They’re the worst
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Peta Credlin Husband
(@petacredlinhub) reported
@Optus fix your god damn internet
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Brett Rosenberg
(@bigdogmusic) reported
@Optus getting unclear messages. My internet(NBN) is down, I called Optus support and there is a recorded msg saying ‘there are currently issues in Victoria’ but the online outage map shows no issues. Yr msg app is not connecting either altho 4G is working. Any clarity??
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Ross
(@Rossk1007) reported
Is there an Optus internet outage in Melbourne today?
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Tim
(@timadams86) reported
Not good enough @Optus . NBN out since 1pm, 4G backup not working (keeps disconnecting and max 1mbps!). Tech support clueless about issue or any outages. Had to top-up my phone data as multiple adults WFH and have meetings! are you gonna compensate us!?
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Skip Lam
(@SkipLam) reported
@Optus no internet in mount waverley. Confirmed with neighbour two streets away. Same problem
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Sheriff diaw
(@sheriffdiaw1234) reported
@Optus people in Beechboro wa have had enough of these network upgrades optus is doing so many months of outages due to planned maintenance one moment are speeds are in the 300s next minute they're in the 0.5 megabits and it's happening 24/7 why is it happening pland upgrades
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P1zel
(@P1zzel) reported
@optus why does your internet absolutely suck while gaming. Fix the problems and stop giving me 10second lag spikes every 30 seconds
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Skip Lam
(@SkipLam) reported
@Optus Your outage page says there is no problem but clearly from the tweets there seem to be a problem in many suburbs.
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chandra amara
(@kiranac1) reported
@Optus I just got connected to the optus support team over the phone 20 mins back and they confirmed there is a NBN outage in my area and I am surprised that you are saying there is no outage
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Harry Liang
(@harryL138) reported
@Optus @megas_c Don’t reply the same thing, and get customer to do it then self when this is clearly Optus and NBN issue