Optus

Optus Outage Report in Faulconbridge, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Faulconbridge, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Faulconbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Faulconbridge, Blue Mountains Municipality, State of New South Wales 01/12/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Faulconbridge, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi

Community Discussion

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Optus Issues Reports Near Faulconbridge, State of New South Wales

Latest outage, problems and issue reports in Faulconbridge and nearby locations:

  • 28061914mary Allan (@28061914mary) reported from Sydney, State of New South Wales

    @smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.

  • Boatyboy1 Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales

    @DoctorKarl On Foreshore and Botany Rd areas of Botany, my phone just doesn't want to connect to anyone. Can see many KM across the bay, but nothing works. Optus network.

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus The network status page says my house doesn't have an outage. How can I expect it to be fixed if you don't know the outage exists?? And no one will answer the phone so I can't report the outage...

  • BradleyWDeacon Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    @Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

  • ultraman_tae Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, State of New South Wales

    I've been using it for 4 months, but I've been suspended 2 times for unknown reasons and no paid balance. The staff couldn't help me. So I lost more than 1 week of usage. @Optus

  • ZirilStarrz Ziril Heartzen Starrz (@ZirilStarrz) reported from Sydney, State of New South Wales

    Optus... very rude...

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.

  • ultraman_tae Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, State of New South Wales

    @Optus You sent me an invoice with $0.00 and you blocked my internet. Because I owe $0.00 balance. So I paid $1, but now my internet is still not working for 7 days in a row. It's been 7 days since I contacted the staff every day, but I still can't use the internet.

  • bikramjitgill2 ਬਿਕਰਮਜੀਤ ਸਿੰਘ ਗਿੱਲ (@bikramjitgill2) reported from Sydney, State of New South Wales

    @Optus your support team is useless, I have transferred 4 times in same chat, all of them have asked same question name, contact number, account information. If your support team working from home, they are sleeping look like. And in the end this is not concerned department....

  • SimoneAJordan Simone Amelia Jordan (@SimoneAJordan) reported from Sydney, State of New South Wales

    @bkjabour Yes! My Optus mobile plan has been bugging the f*ck out the past week. Dropped calls, not ending the call when I hit the red button, coverage issues.

  • JApotsis Yi.\nni (@JApotsis) reported from Sydney, State of New South Wales

    @Optus 56mins on the phone trying to get Tech Support. Call is terminated as I get through. Get hanged up on when I call back. Taken a day off work to fix internet connection problems. Wanna help or??? 🙄🤨

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    People keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus you guys just hang up on people after being on hold for an hour? Internet has been down all morning and it's easier to get a call with the prime minister than to get through to you guys.

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Sydney, State of New South Wales

    @Optus trying to email you but like so many orgs these days you make yourself uncontactable Q: what is the issue with your network at Goolwa SA? It’s been unusable since 3:23 Fri 25/3 thru to 12:26 yesterday. Appears to occur regularly so what’s going on there @senbmckenzie

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @hganjoo153 2018-19 in Australia was on flat wickets, except a bit of life at Optus. Adelaide Oval was a day Test. MCG was very flat and slow. How was it challenging?

  • KelvinGonzlez_ Kelvin González (@KelvinGonzlez_) reported from Sydney, State of New South Wales

    Hi @Optus I'm having issues with Optus line? Some numbers strangely disconnected and my internet its so slow. 😐🤨

  • PMASydney Peter Alorati (@PMASydney) reported from Sydney, State of New South Wales

    @Optus @gauldilocks Same calling the UK network congestion issue

  • Boatyboy1 Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales

    @sativa_bell If you are with Optus, Amaysim uses that network and much cheaper. At present 5g still rolling out so unless you need super fast, would not worry about it.

  • aussiepomm aussiepomm (@aussiepomm) reported from Sydney, State of New South Wales

    Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!

  • Sighmaan Simon Nguyen (@Sighmaan) reported from Sydney, State of New South Wales

    @rinseenrepeat @Optus Heads up...it just happened again following the heavy rain. If it isnt fixed tomorrow be ready to do this day ALLLL over again and still achieve nothing, until the issue is fixed by itself.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BevJohnst Bev (@BevJohnst) reported

    @KoparaFallsKid I received their email this afternoon. But I haven’t been with Optus for over 6 months as their service was lousy. So how current are any of their records?

  • MatDoesThings Mat (@MatDoesThings) reported

    @doctormcdougall @themiasandrist @Optus Perhaps they are victims of poor staff retention?

  • AusGovSlave AusGovSlave (@AusGovSlave) reported

    Hey @senatorbabet given your business and the amount of private data your business holds on rental applications. Can you assure the public their data is as safe as Optus? Will you support legislation on what real estates can request and hold for rental applications? #auspol

  • SHRIMPMONEYCAP SHRIMPMONEYCAPITAL (@SHRIMPMONEYCAP) reported

    A couple of days ago news broke that Australia’s second biggest telco #optus exposed the private details of over 9.8m of its current and past customers publicly #OptusHack According to official PR data included in the hack was customer: - Names - Addresses - Dates of birth

  • onejvo Jamieson Vincenti O'Reilly (@onejvo) reported

    (cust_num) appears to be the Optus Customer Number, (account_num) appears to the Optus Account Number, and (sub_id) the Optus Subscription ID

  • _sarahbarns sarah barns (@_sarahbarns) reported

    I was last an @Optus customer over 10 years ago, yet I’ve been advised all my personal information has now been stolen in a major Optus cyber attack. How about all identifying personal information not be stored once you are no longer a customer? Why is it kept?

  • TassieBooks Bookaholic (@TassieBooks) reported

    @MoarToast @Optus I got an email yesterday saying "as a former customer". I have a current phone service with them...

  • TheMaskedUnit The Masked Unit (@TheMaskedUnit) reported

    @AustinDocherty @MoarToast @Optus Yep, I had a 4G broadband account for a bit before we got the NBN about 3 years ago, and that's the only Optus service I've ever had - not a current customer 🤬

  • Ros95999645 Ros (@Ros95999645) reported

    @MadsMelbourne @Optus And @optus has the worse customer service ever !

  • AussieGamr AussieGamer (@AussieGamr) reported

    Great so a massive telco gets hacked, data stolen and the government’s response is… give the telco’s customer data to third parties. Optus customers should mount a class action.