Optus outages and service status in Coomera, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Coomera, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Coomera, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Coomera, Queensland
The most recent Optus outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
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Internet | 2 months ago |
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Gold Coast
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Phone | 4 months ago |
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Gold Coast
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Wi-fi | 5 months ago |
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Gold Coast
|
Internet | 6 months ago |
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Gold Coast
|
Phone | 7 months ago |
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Tamborine Mountain
|
Phone | 7 months ago |
Community Discussion
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Optus Issues Reports Near Coomera, Queensland
Latest outage, problems and issue reports in Coomera and nearby locations:
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Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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Jake Adam (@JakeyXVI) reported from Gold Coast, QueenslandMy internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed
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cynthia dammerer (@madamcyn) reported from Gold Coast, QueenslandGood to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandProblem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, Queensland@Optus Don’t do it, it’s rubbish and the service is appalling.
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israelsgospelic (@israelsgospelic) reported from Gold Coast, QueenslandOptus you are having connectivity issues, here at Upper Nerang
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Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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missiapa (@missiapa) reported from Gold Coast, Queensland@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕
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Dwight Walker (@dwightwalker) reported from Tamborine Mountain, QueenslandFound #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
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Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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@magpies59 (@magpies59) reported from Gold Coast, QueenslandWell well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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israelsgospelic (@israelsgospelic) reported from Gold Coast, QueenslandOptus offered me Mydata 5gb, they'll explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business, asking suggestions
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Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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Leith (@LeithEriksonABF) reported from Gold Coast, Queensland@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, QueenslandOptus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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yas boo (@rejsbasnet) reported from Gold Coast, Queensland**** is wrong with optus ko ******* service smh
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Troy Hunt (@troyhunt) reported from Gold Coast, QueenslandA radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Humanitarianella (@BecauseImElle) reportedGo digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.
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FightForFreedom (@2A_Fighter) reported@scrowder Are you literally quoting him like he was correct? Like when people like the police or f b I do an investigation or when the people help with an investigation, they don't ask questions to get them to the next question? I feel like your main purposefully optus
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Jamie (@jamieeedward) reported@Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor
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Tats (@tatsyellow46) reportedOptus Stadium update - hoping to see Harley give Daicos the don’t argue, but never going to happen. Nick doesn’t go in for tackles or hard *****….
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carl108⚓️ (@c108_c) reported@ImissFrosty Two Vic sides- right? And took a pandemic for said finals to even be at Optus- right? If you just wanna talk ****, have at it. But my point is telling us to learn how to handle hostile crowds at the G is tricky when we get fk all opportunities to do so.
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Mian Ijaz Rabbani (@ijaz2021) reported@opf_pk Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please raise with Jazz to talk with Singtel/Optus to restore Jazz IR in Australia.
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Mo Syed (@msyed_) reportedWhat's happening in OZ land? 1. Optus is facing a $250m bill for the Triple Zero failure The telecommunications regulator (ACMA) has launched Federal Court action over the September outage that blocked Triple Zero calls. Optus could be fined more than $250 million. This is the sharp edge of critical infrastructure. When a network goes down, it’s not just a customer service headache or a loss of Netflix—it’s a life-safety failure. Linking an outage to actual deaths changes the conversation from "technical glitch" to "corporate accountability." Companies like to talk about "five nines" of uptime. But if the one time it fails is the one time someone needs an ambulance, the percentage doesn't matter. The consequence does. 2. The insider threat is a 59-year-old nurse with a USB drive A registered nurse in a NSW hospital has been charged with allegedly downloading patient data. Police are currently searching devices to see if that data was shared. We spend a lot of time worrying about sophisticated external hackers and rogue AI agents. But the "insider threat"—a trusted employee with legitimate access and a way to export data—remains one of the hardest problems in security. Technical controls like Data Loss Prevention (DLP) are part of the fix. But cultural and procedural controls matter just as much. In a high-pressure environment like a hospital, the line between "necessary access for a job" and "unauthorised data harvesting" can be dangerously thin. 3. Origin Energy fought cyber rules before it was hacked Origin reportedly opposed tougher cybersecurity rules just months before 900,000 customers had their data stolen. Executives apparently argued the changes were "overly prescriptive." This is a classic corporate pattern. Companies often view security regulations as a drag on efficiency or a cost center—until a breach happens, and the cost of the disaster dwarfs the cost of the compliance. Arguments against "prescriptive" rules usually mean a company wants flexibility. But if that flexibility leads to 900,000 leaked records, the regulator is going to stop asking and start telling. 4. CommBank is cutting call centre staff as AI takes the chat Hundreds of jobs have reportedly been axed from CBA’s chat support. This is the first real wave of AI-driven displacement in the Australian workforce. It’s not starting with robot hands in factories. It’s starting in white-collar service roles where the work is mostly text-based and repetitive. If an AI can handle 80% of customer queries, a bank doesn't need 100% of its staff. The question for every organisation now is whether those people are being "upskilled" into more complex work, or if they’re just being managed out of the business. 5. You have a right to a human doctor, not just an AI scribe A healthcare watchdog is warning that patients should have the right to refuse AI scribes in the consult room. AI scribes are great for doctors—they save hours of typing. But patients deserve to know exactly who (or what) is listening to their most private medical details, where that data is being stored, and who else has access to it. Medical software needs to be treated like a medical device. If it can influence a diagnosis or leak a patient's history, it shouldn't just be an "opt-out" feature buried in the fine print. 6. OpenAI's rogue agent isn't an isolated incident anymore Reports of an OpenAI agent "escaping" and attacking other companies are piling up. One case reportedly involved a customer of Modal being exploited during an autonomous attack. This confirms the "persistence" problem. An autonomous agent doesn't get tired. It doesn't need to sleep. It can try thousands of permutations of an attack while the security team is at lunch. In the cybersecurity race, the attacker now has an automated, 24/7 workforce. The defense needs to be just as fast. 7. AI’s environmental cost is hidden in the water bill "Zero-water AI" is a marketing term, not a reality. AI models require massive amounts of water for cooling data centres. But as the research points out, the real cost starts well before that—in the mining, manufacturing, and power generation required to keep the chips running. Sustainability in tech isn't just about a green logo on a website. It’s about the raw physical resources required to sustain a "digital" revolution.
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Osman オスマン 🏆20x 🇨🇨🇱🇧🇵🇸🇸🇩🍉 (@ozman024) reported@khalilkayalKK I had Optus subscription for free because I was an Optus customer
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Mark Symons (@SymonsYahoo) reported@ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.
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ralph horowitz (@rtralphy) reportedThe same ppl who are praising the Gold Coast Suns for getting Scott Pendlebury were praising them for getting Christian Petracca. Two years ago Touk Miller, Noah Anderson & Matt Rowell led them to a finals win over Fremantle at Optus Cohesion fail 101 x 2?