Optus Outage Report in Coomera, Gold Coast, Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Coomera, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (39%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Coomera, Queensland
The most recent Optus outage reports came from the following cities: Gold Coast, and Tamborine Mountain.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 24 hours ago |
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Internet | 26 days ago |
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Phone | 2 months ago |
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Phone | 2 months ago |
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Phone | 2 months ago |
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Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Coomera, Queensland
Latest outage, problems and issue reports in Coomera and nearby locations:
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Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Ray Bisschop (@raybisschop) reported from Gold Coast, Queensland@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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Leith (@LeithEriksonABF) reported from Gold Coast, Queensland@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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yas boo (@rejsbasnet) reported from Gold Coast, Queensland**** is wrong with optus ko ******* service smh
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West Coast Eagles (@WestCoastEagles) reported from Gold Coast, Queensland“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandProblem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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Leith (@LeithEriksonABF) reported from Gold Coast, Queensland@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, Queensland@Optus Don’t do it, it’s rubbish and the service is appalling.
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed
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Dwight Walker (@dwightwalker) reported from Tamborine Mountain, QueenslandFound #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandHaving a good 4G 4 level optus signal nerang today this morning 9am
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandPhoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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@magpies59 (@magpies59) reported from Gold Coast, QueenslandWell well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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Jake Adam (@JakeyXVI) reported from Gold Coast, QueenslandMy internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Chalkie1985 (@chalkie1985) reported@DylanGrantham32 @PerthRacing I think Optus had staffing issues because the match was moved at last minute
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Armchair Commentator (@den_ster) reportedChannel 7 showing an AFLW West Coast game in prime time at Optus Stadium with all female commentary on the mate channel is really **** & pisses me off!! Opportunity missed…yet again!! #AFLWEaglesDogs
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Matthew Adam (@MattAppleAdam) reported@Telstra Glad you asked Shannon, 2481 Byron Bay, yes surrounded by towns decimated by floods. With the NBN outage it's created a temporary user overload on 4g? Presume need mobile stations deployed to mitigate load. Everyone switching to Optus sims faster service.
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Lukemegapix (@lukemegapix) reported@Optus Why is it that your message chat employees avoid making a case ID that then retains continuity? Each new person on the chat has no concept of the issue and no chat history, and so it begins again - repeatedly. 6 hours today. Optus - The best in broken connections 🙌🏼
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Stephen Scott (@stephensc0tt) reported@Optus no nbn here in Eltham VIC all day. What is happening? Please don’t refer me to the network status page. I can see that already. It just says reduced service. It should say No Service.
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🛡️💧Princess Gemma (@Gemmasparkle) reported@SzilviaVirag There are some forums where you can ask that question like Reddit where people reply back to help out. I'm a bit of a technophob sorry.. But normally people at Optus or Telstra know a lot about those things.
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Hawk_Hawthorne (@hawthorne_hawk) reportedGood old @Optus. There's a "planned outage" on my location from 03-03-2022 until 15-03-2022. No similar planned outage on my bill. I am surfing off neighbours' internet accounts but can't make or receive phone calls.
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Jowen See (@jowensee) reported@Optus nbn broadbànd is on and off for the past 5 hours now in Carlingford NSW. On for few minutes then down again. What's going on?
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🤫Agent Classified🥸 (@seachange_au) reported@BenMitchellSong @aaron_ashley1 actually Telstra is just a cheap piece of **** that put a tower in a swamp according to my man I hear the neighbours Optus still works
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VaxholeKate 😷 💉💉💉 (@AstraKate) reportedOn Sunday 8th February 2009, I was called to help at the local bushfire relief Centre. Within a couple of hours, Centrelink staff were on the scene handing out cash to bushfire affected people. Telstra and Optus were there on the spot handing out mobile phones...