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Optus Outage Report in Coomera, Gold Coast, Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Coomera, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 39% Internet (39%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Coomera, Queensland

The most recent Optus outage reports came from the following cities: Gold Coast, and Tamborine Mountain.

CityProblem TypeReport Time
Gold Coast Wi-fi 24 hours ago
Gold Coast Internet 26 days ago
Gold Coast Phone 2 months ago
Tamborine Mountain Phone 2 months ago
Gold Coast Phone 2 months ago
Tamborine Mountain Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Coomera, Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

  • MattWebberWrite
    Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • raybisschop
    Ray Bisschop (@raybisschop) reported from Gold Coast, Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • HollySubritzky
    Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • rejsbasnet
    yas boo (@rejsbasnet) reported from Gold Coast, Queensland

    **** is wrong with optus ko ******* service smh

  • WestCoastEagles
    West Coast Eagles (@WestCoastEagles) reported from Gold Coast, Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • davidjseibuhr
    David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland

    Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • realfitzy1971
    Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • davidjseibuhr
    David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland

    @BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Tamborine Mountain, Queensland

    Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor

  • davidjseibuhr
    David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • davidjseibuhr
    David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland

    Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • magpies59
    @magpies59 (@magpies59) reported from Gold Coast, Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • andiijk
    Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • HollySubritzky
    Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland

    @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

  • MattWebberWrite
    Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • andiijk
    Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • JakeyXVI
    Jake Adam (@JakeyXVI) reported from Gold Coast, Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • chalkie1985
    Chalkie1985 (@chalkie1985) reported

    @DylanGrantham32 @PerthRacing I think Optus had staffing issues because the match was moved at last minute

  • den_ster
    Armchair Commentator (@den_ster) reported

    Channel 7 showing an AFLW West Coast game in prime time at Optus Stadium with all female commentary on the mate channel is really **** & pisses me off!! Opportunity missed…yet again!! #AFLWEaglesDogs

  • MattAppleAdam
    Matthew Adam (@MattAppleAdam) reported

    @Telstra Glad you asked Shannon, 2481 Byron Bay, yes surrounded by towns decimated by floods. With the NBN outage it's created a temporary user overload on 4g? Presume need mobile stations deployed to mitigate load. Everyone switching to Optus sims faster service.

  • lukemegapix
    Lukemegapix (@lukemegapix) reported

    @Optus Why is it that your message chat employees avoid making a case ID that then retains continuity? Each new person on the chat has no concept of the issue and no chat history, and so it begins again - repeatedly. 6 hours today. Optus - The best in broken connections 🙌🏼

  • stephensc0tt
    Stephen Scott (@stephensc0tt) reported

    @Optus no nbn here in Eltham VIC all day. What is happening? Please don’t refer me to the network status page. I can see that already. It just says reduced service. It should say No Service.

  • Gemmasparkle
    🛡️💧Princess Gemma (@Gemmasparkle) reported

    @SzilviaVirag There are some forums where you can ask that question like Reddit where people reply back to help out. I'm a bit of a technophob sorry.. But normally people at Optus or Telstra know a lot about those things.

  • hawthorne_hawk
    Hawk_Hawthorne (@hawthorne_hawk) reported

    Good old @Optus. There's a "planned outage" on my location from 03-03-2022 until 15-03-2022. No similar planned outage on my bill. I am surfing off neighbours' internet accounts but can't make or receive phone calls.

  • jowensee
    Jowen See (@jowensee) reported

    @Optus nbn broadbànd is on and off for the past 5 hours now in Carlingford NSW. On for few minutes then down again. What's going on?

  • seachange_au
    🤫Agent Classified🥸 (@seachange_au) reported

    @BenMitchellSong @aaron_ashley1 actually Telstra is just a cheap piece of **** that put a tower in a swamp according to my man I hear the neighbours Optus still works

  • AstraKate
    VaxholeKate 😷 💉💉💉 (@AstraKate) reported

    On Sunday 8th February 2009, I was called to help at the local bushfire relief Centre. Within a couple of hours, Centrelink staff were on the scene handing out cash to bushfire affected people. Telstra and Optus were there on the spot handing out mobile phones...