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Optus Outage Report in Coomera, Gold Coast, Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Coomera, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 37% Internet (37%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Coomera, Queensland

The most recent Optus outage reports came from the following cities: Gold Coast, and Tamborine Mountain.

CityProblem TypeReport Time
Gold Coast Internet 21 days ago
Gold Coast Phone 2 months ago
Tamborine Mountain Phone 2 months ago
Gold Coast Phone 2 months ago
Tamborine Mountain Phone 2 months ago
Gold Coast E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Coomera, Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

  • rejsbasnet
    yas boo (@rejsbasnet) reported from Gold Coast, Queensland

    **** is wrong with optus ko ******* service smh

  • karenandrewsmp
    Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, Queensland

    Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

  • WestCoastEagles
    West Coast Eagles (@WestCoastEagles) reported from Gold Coast, Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • israelsgospelic
    israelsgospelic (@israelsgospelic) reported from Gold Coast, Queensland

    Optus offered me Mydata 5gb, they'll explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business, asking suggestions

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Tamborine Mountain, Queensland

    Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • MattWebberWrite
    Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • missiapa
    missiapa (@missiapa) reported from Gold Coast, Queensland

    @Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

  • andiijk
    Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • magpies59
    @magpies59 (@magpies59) reported from Gold Coast, Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • MattWebberWrite
    Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • israelsgospelic
    israelsgospelic (@israelsgospelic) reported from Gold Coast, Queensland

    Optus offered me Mydata 5gb, they explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business name asking submit.

  • madamcyn
    cynthia dammerer (@madamcyn) reported from Gold Coast, Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • troyhunt
    Troy Hunt (@troyhunt) reported from Gold Coast, Queensland

    A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.

  • andiijk
    Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • JakeyXVI
    Jake Adam (@JakeyXVI) reported from Gold Coast, Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • raybisschop
    Ray Bisschop (@raybisschop) reported from Gold Coast, Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • realfitzy1971
    Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacobi748
    Churchy (@Jacobi748) reported

    @neal_symons SBS did great. Imagine how bad it would’ve been if it was 7, Optus or paramount plus

  • skyemyers1989
    Skye April Myers (@skyemyers1989) reported

    @Optus LIES. George you have already been made aware I have missed that call because the case manager deliberately called outside my availability. As usual. And here you are making out that that you have helped me and responded to my issue. #optuslies

  • nlarkin_photo
    Nathan Larkin (@nlarkin_photo) reported from Melbourne, Victoria

    @Optus Been the worst service all day with continual drop outs.

  • nlarkin_photo
    Nathan Larkin (@nlarkin_photo) reported

    Dear @Optus:.. Your #nbn service is terrible.. Thats All!

  • skyemyers1989
    Skye April Myers (@skyemyers1989) reported

    @Optus @Optus @kbrspace I’ve told your team multiple times I can’t speak after 2pm and they call me 30 minutes after 2pm. It happens every time and they are obviously doing it on purpose. It’s so evident they are deliberately evading my issue because it has become so complex.

  • VoxDei1960
    VoxDei (@VoxDei1960) reported

    @SkyNewsAust They could have just picked up the phone and called. The problem with more information available on demand, is that WHEN you get hacked, that information is then available to the BAD guys. Think Albo. Optus, Medibank. Think. Albo.

  • JustABlokeTV
    Justabloke (@JustABlokeTV) reported

    Friendly reminder @Optus your internal process, does not overwrite your obligations to the privacy act and customer requests.

  • scarnonbloke
    BradPlaysEverything! (@scarnonbloke) reported

    @Optus Why can't you help in public? We setup a payment arrangement last month as went through some hard times in October and we weren't able to make payment in your portal or over the phone unless it was the full amount. Isn't that coercion? Extortion potentially? Have tried talking...

  • stealth_pony
    Dark Storm (@stealth_pony) reported

    @Optus fix the internet because I'm getting fed up with the internet dropping out

  • donkzilla
    Robert Campbell (@donkzilla) reported

    @mcs_095 @teflocarbon @abcnews If you can't see the link between garbage tech advice we get from a US led intelligence community and the deep chaos in Australian national security, Optus & Medibank hax, you're probably part of the problem.