Optus outages and service status in Coomera, Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Coomera, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Coomera, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Optus
Optus is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Coomera, Queensland
The most recent Optus outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
|
Internet | 16 days ago |
|
Gold Coast
|
Phone | 3 months ago |
|
Gold Coast
|
Wi-fi | 4 months ago |
|
Gold Coast
|
Internet | 4 months ago |
|
Gold Coast
|
Phone | 5 months ago |
|
Tamborine Mountain
|
Phone | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Coomera, Queensland
Latest outage, problems and issue reports in Coomera and nearby locations:
-
Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
-
israelsgospelic (@israelsgospelic) reported from Gold Coast, QueenslandOptus offered me Mydata 5gb, they'll explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business, asking suggestions
-
Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, Queensland@Optus Don’t do it, it’s rubbish and the service is appalling.
-
cynthia dammerer (@madamcyn) reported from Gold Coast, QueenslandGood to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
-
Leith (@LeithEriksonABF) reported from Gold Coast, Queensland@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
-
Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
-
David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandPhoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus
-
David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed
-
Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
-
Troy Hunt (@troyhunt) reported from Gold Coast, QueenslandA radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.
-
Ray Bisschop (@raybisschop) reported from Gold Coast, Queensland@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
-
Jake Adam (@JakeyXVI) reported from Gold Coast, QueenslandMy internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
-
israelsgospelic (@israelsgospelic) reported from Gold Coast, QueenslandOptus you are having connectivity issues, here at Upper Nerang
-
Leith (@LeithEriksonABF) reported from Gold Coast, Queensland@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
-
David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandHaving a good 4G 4 level optus signal nerang today this morning 9am
-
Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
-
Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, QueenslandOptus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
-
Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
-
Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
-
Dwight Walker (@dwightwalker) reported from Tamborine Mountain, QueenslandFound #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Red Planet Vibe (@RedPlanetVibe) reported@13arm13arm @TeslaAUNZ We had connectivity. No issues. I think we have Optus LTE in both our Teslas.
-
Supergoy (@itsgoyimtime) reported@JH_Otway_Ranges @FranMooMoo Hanlon’s Razor or whatever razor that states never attribute to malice that which can be explained by stupidity. Optus staff literally left a URL public that was supposed to be private and someone stumbled on it.
-
James Bernard 🇦🇺✝️☕🎸 (@jamesabernard) reportedTelstra network issues rumble on in qld. Messages delayed Calls dropped. How's Optus & Vodaphone doing?
-
A Wheelie Fungi M.Ci🚹♿ (@Antony_Clements) reported@MikeCarlton01 @Telstra That would be vodafone followed by optus and then telstra. Before anyone comes after me, vodafone went down for several months in 2010/2011, optus had a data breach in 2022 that affected nearly 10 million customers. Telstra just inconvenienced people.
-
Grandy Promenade (@RCT_10) reportedWhy ******** am I not at optus
-
Kylie west (@Kyliewe44398439) reported@HaveeSnowball Unfortunately there aren’t any reasonable options for some of us I can’t get Optus network in my suburb
-
Ted Lasso (@edwardnosh1) reported@Adrian_Arciuli @FIFAWorldCup AFL stadiums are not built to support football, I’d take Optus, Adelaide Oval and the MCG off the list! Probably one of the reasons we have never won a World Cup
-
TRPoint.pics 🏳️🌈 (@thatfancypear) reportedYou will hear this more and more... Australia needs another mobile network operator, this will head into a colesworth situation and everyone will suffer.... Wholesaling isn't an option anymore because Telstra and Optus game the system Mark my words, Telop
-
Krakow (@Krakow80492178) reported@AnikaWells Anika Wells has done it again. She let the aged care system down; now she’s let down her new Portfolio Communications. Optus first, now Telstra. She interrupted her holidays l wonder how much taxpayers paid for this holiday.
-
MichaelinMelbourne (@Michael94858047) reported@mdtlion FYI! The Labor Government have STILL NOT released the findings of the OPTUS OUTAGE in September 2025. DONT hold your breath for answers folks! CHEERS ANNIKA!