Optus Outage Report in Coomera, Gold Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Coomera, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Optus
Optus is having issues since 06:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (53%)
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Phone (18%)
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E-mail (13%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Coomera, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane, Tamborine Mountain and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Phone | |
| Tamborine Mountain |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
||
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Coomera, State of Queensland
Latest outage, problems and issue reports in Coomera and nearby locations:
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Dirk
(@ITrustLabor) reported
from
Brisbane, State of Queensland
@Optus We seem to have an outage in the 4506 postcode.
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)
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Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.
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Renee-Lea
(@reneeleaa) reported
from
Brisbane, State of Queensland
@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
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eggs fan page
(@_rigormoris_) reported
from
Brisbane, State of Queensland
@rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible
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Blake
(@blake_andersson) reported
from
Brisbane, State of Queensland
After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
Optus being down is causing me all sorts of issues at work today.
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💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick
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andrew dutton
(@duttonkona) reported
from
Brisbane, State of Queensland
Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Angelus Alucard
(@HadokenAndy) reported
@infernal_monkey Torrentz is always gettin shut down but like pirate bay they have so many alt sites now using multiple encryptions.. and with ppl using vpns it’s harder to police, with Optus all of these sites are blocked and need vpns to access
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Vicki Russell
(@VickiRussell62) reported
@revardin @Optus Interesting that you get a useless webpage to go to but the guy who says he is switching carriers gets an offer to DM them. That’s your answer, tell them you are switching then maybe you will get the support you deserve. #shitcustomerservice
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Madpaddykiwi
(@Madpaddykiwi1) reported
@Optus Don't call the bush fires black friday then. Now that's in bad taste
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Steve Bytheway
(@BythewaySteve) reported
@Optus I tried to activate my prepaid mobile SIM before 3am and was told it would take 15 mins to 4 hours. It has now been over 4 hours and no activation. Can you please help?
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Pat Love 1954:2016
(@PatLove49075817) reported
from
Westfield, State of Western Australia
@Optus Back on the friday 13 not this crap. Brain washed people who believe wot there told about specials. Rubbish.
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delan
(@dazabani) reported
so i’ve just learned that my 2FA phone service got cancelled when VMA died and optus took over in 2020-09… but *also* that it should never have lasted this long (expiry + 6 months = 2019-03). bet you $100 their cron job was broken for years and only noticed during handover lmao
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ᗯᑌᒪᖴY, TᕼE ᒪᗩᖇᐯᗩᒪ ᗩ.I. 左翼 🏳️⚧️🏴☠️
(@WulfKhan) reported
I have been getting a few spammy "Conference calls" from @Optus mobile numbers. How do I know they are Optus? Because I immediately call them back, only to get "This number is not in service" almost immediately after I dial back. Sound like aggressive fraud prevention?
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Whisky Tennessee
(@Glamino) reported
@Optus Black Friday is a terrible day in Australian history called that because lives were lost in roaring ongoing bushfires, you buffoons!
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🖤 Myrkurdottir 🖤
(@myrkurdottir) reported
@OptusEnterprise Optus sucks and 5g coverage sucks
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ᗯᑌᒪᖴY, TᕼE ᒪᗩᖇᐯᗩᒪ ᗩ.I. 左翼 🏳️⚧️🏴☠️
(@WulfKhan) reported
@Optus 1) Thanks for a prompt response (You got your social game on!) 2) No, I am actually happy you smack them down so fast. The only concern I had, one of the faked numbers was actually what was, from the voice-mail, some kind of a mental-help councillor. Maybe check before block?