Optus Outage Report in Coomera, Gold Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Coomera, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Coomera, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane, Gold Coast and Tamborine Mountain.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Gold Coast |
Phone | |
| Tamborine Mountain |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Coomera, State of Queensland
Latest outage, problems and issue reports in Coomera and nearby locations:
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Isabel Thomson-Officer
(@missizzyofficer) reported
.@Optus what's up with your internet? It's been cutting out on me for months in Northcote and makes it very frustrating to work...Please fix it!
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Always Say Yes
(@AlwaysSayYes) reported
@Optus I ordered my iPhone 12 Pro over 4 weeks ago but no sign of any delivery. Is there a supply problem? Why does it take so long to? Is there an ETA?
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Greg Blue
(@gjblue) reported
General comment, telecommunications in Australia really is crap, the providers @Telstra_news and @Optus have the worst customer service, the ombudsman is a toothless tiger that is as helpful as an ashtray on a motorbike @TelcoOmbudsman, they don't care
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AG
(@defunctspry) reported
@Optus over 5 days with no connections.. for issue 95965!!! Really!! Pls assist by atleast providing some insight and time line.. not just std txts
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Kev Kellaway 🇦🇺
(@KevKellaway) reported
@lakemac Thanks guys, I can’t find it. I’m just trying to get some mobile reception from someone in Mt Hutton, it’s really dreadful. Optus and Telstra have both been hopeless at giving any help, just like their service. Cheers, Kev.
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Dominic Welman
(@DomWelman) reported
@Optus is it possible to get some form of continuing customer discount? After talking to sales reps online seems it’s only possible if I take a new number - which literally means it’s cheaper and easier for me to leave Optus....doesn’t make sense when I went to spend >$200/month!
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Isabel Thomson-Officer
(@missizzyofficer) reported
@catch_89 @Optus Those damn sharks nibbling at the cables! You're right it's actually the worst.
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Damo
(@newjerseydamo) reported
@Optus @thepistol17 Still down and can't register my eSIM for my new phone.....
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L0L0
(@L0L0Lady) reported
@theluciebee @ozcjr @Rachel_Organa Your the second person today I’ve seen write about Optus internet tech support telling them they couldn’t fix it and they should change provider.....
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Renee-Lea
(@reneeleaa) reported
from
Brisbane, State of Queensland
@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online