Optus

Optus Outage Report in Coomera, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Coomera, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Coomera, Gold Coast, State of Queensland 11/06/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Coomera, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane, Stanmore and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane E-mail
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

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Optus Issues Reports Near Coomera, State of Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

  • ITrustLabor Dirk (@ITrustLabor) reported from Brisbane, State of Queensland

    @Optus We seem to have an outage in the 4506 postcode.

  • NTEUQldDivSec Michael McNally (@NTEUQldDivSec) reported from Brisbane, State of Queensland

    @Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

  • DezerdaAdvocate Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, State of Queensland

    @Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔

  • NigelBell19 💧Nigel Bell (@NigelBell19) reported from Brisbane, State of Queensland

    @Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.

  • NTEUQldDivSec Michael McNally (@NTEUQldDivSec) reported from Brisbane, State of Queensland

    Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model

  • BorisOsery Boris Osery (@BorisOsery) reported from Brisbane, State of Queensland

    @Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

  • DannMallet Dann Mallet (@DannMallet) reported from Brisbane, State of Queensland

    Optus mobile and nbn slow tonight

  • Bf99Floyd Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, State of Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • JoGierke Jo (@JoGierke) reported from Brisbane, State of Queensland

    @Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • itsOnlykhem ThatGirl (@itsOnlykhem) reported from Brisbane, State of Queensland

    Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

  • MonBLeaves Monica Bradley (@MonBLeaves) reported from Brisbane, State of Queensland

    @ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • lilredandy Andrea 🇦🇺🇩🇪For Ukraine 🇺🇦 (@lilredandy) reported

    @vicemergency @DanielAndrewsMP Please know downloading this app. Allows Vic Emergency to pass your on your data to a third party. I have asked why this is Necessary? I have always had the app. But Recent changes deleted my settings & now have sign in. This is very wrong. We see how dangerous Optus failed was

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    @asclarke @JCautec @Optus For now. This is not a solution

  • AlexBouchet Alex Bouchet (@AlexBouchet) reported

    @Backtotravel22 @Optus I got one of these today as well. It feels like the roll out of these emails has been incredibly slow

  • CupcakeAnalyst Heather (@CupcakeAnalyst) reported

    @engagedpractx @GrogsGamut @Optus WTF? How dare they? Their screw up is on them, not you - they need to make that right. The absolute nerve.

  • themiasandrist Mia “Jordan Clarkson fan” Lastname (@themiasandrist) reported

    I haven’t even been an Optus customer since idk years ago??????

  • bencmorrison Ben Morrison (@bencmorrison) reported

    I forgot about visual voicemail. How did I live without it? Thanks Optus for never implementing that feature. Even more glad I left now.

  • lamalalamb Daniel (@lamalalamb) reported

    @Michael_Grant86 @Optus Funnily enough they keep your old details on file so even if you cancel the account it still could get leaked (again because I don’t think they’ll prevent it again haha)

  • Peter_NQ Poppy Pete (@Peter_NQ) reported

    @Anthony_Klan Yep. Got the dreaded email that my licence number was 'exposed' and I should get a new one. Haven't been a customer for over 18 months. Thanks for nothing Optus.

  • LydiaAmesha Lydia Rhiannon 🐈‍⬛ (@LydiaAmesha) reported

    @MedicareGov hi guys. My details taken by Optus scammer. Have just received a form from @BarwonHealth to update my details prior to my booked surgery. Thing is, I'm not, nor have been in over 35 years, been booked in for surgery. Do I need to cancel my Medicare card? Scam?

  • katejones Kate 🇺🇦🇪🇺🐈‍⬛📚 (@katejones) reported

    @Optus No, I’ve not received a confirmation email nor can I use the app as I can’t login. I will DM you.