Optus Outage Report in Coomera, Gold Coast, Queensland

Problems in the last 24 hours in Coomera, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Coomera, Queensland

The most recent Optus outage reports came from the following cities: Gold Coast, and Tamborine Mountain.

City	Problem Type	Report Time
Gold Coast	Wi-fi	11 hours ago
Gold Coast	Internet	26 days ago
Gold Coast	Phone	2 months ago
Tamborine Mountain	Phone	2 months ago
Gold Coast	Phone	2 months ago
Tamborine Mountain	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Coomera, Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

• 
  Matt Webber (@MattWebberWrite) reported 2 minutes ago from Gold Coast, Queensland

  @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

• 
  Karen Andrews MP (@karenandrewsmp) reported 2 minutes ago from Gold Coast, Queensland

  Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

• 
  Dwight Walker (@dwightwalker) reported 6 minutes ago from Tamborine Mountain, Queensland

  Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor

• 
  yas boo (@rejsbasnet) reported 10 minutes ago from Gold Coast, Queensland

  **** is wrong with optus ko ******* service smh

• 
  Leith (@LeithEriksonABF) reported 12 minutes ago from Gold Coast, Queensland

  @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

• 
  Leith (@LeithEriksonABF) reported 17 minutes ago from Gold Coast, Queensland

  @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

• 
  Holly Subritzky (@HollySubritzky) reported 20 minutes ago from Gold Coast, Queensland

  @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

• 
  missiapa (@missiapa) reported 26 minutes ago from Gold Coast, Queensland

  @Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

• 
  @magpies59 (@magpies59) reported 26 minutes ago from Gold Coast, Queensland

  Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

• 
  Oji (@Oji10858621) reported 31 minutes ago from Gold Coast, Queensland

  @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

• 
  Michael Fitzgerald (@realfitzy1971) reported 35 minutes ago from Gold Coast, Queensland

  @Optus Don’t do it, it’s rubbish and the service is appalling.

• 
  Holly Subritzky (@HollySubritzky) reported 41 minutes ago from Gold Coast, Queensland

  @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

• 
  Aj 🌙🌏✨🧬 🌤 (@andiijk) reported 41 minutes ago from Gold Coast, Queensland

  @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

• 
  Jake Adam (@JakeyXVI) reported 42 minutes ago from Gold Coast, Queensland

  My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

• 
  David J Seibuhr (@davidjseibuhr) reported 44 minutes ago from Gold Coast, Queensland

  Having a good 4G 4 level optus signal nerang today this morning 9am

• 
  West Coast Eagles (@WestCoastEagles) reported 47 minutes ago from Gold Coast, Queensland

  “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

• 
  Ray Bisschop (@raybisschop) reported 50 minutes ago from Gold Coast, Queensland

  @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

• 
  cynthia dammerer (@madamcyn) reported 52 minutes ago from Gold Coast, Queensland

  Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

• 
  Aj 🌙🌏✨🧬 🌤 (@andiijk) reported 53 minutes ago from Gold Coast, Queensland

  @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

• 
  Matt Webber (@MattWebberWrite) reported 53 minutes ago from Gold Coast, Queensland

  @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SAB (@EvilStephMum) reported 4 minutes ago

  @lavosaurus @Optus Ropable when I got this email. Charging me more for the same crappy service, taking away more, claiming to give me more data which NO ONE is tracking, and still having less coverage than ever. Eff off kunz.

• 
  David C (@BlackGhost41) reported 5 minutes ago

  @lavosaurus Optus increased my phone by $4 but they also subscribed to channels I don't need and I can't cancel that subscription. Not happy.with the service. Thinking of moving once contract is up.

• 
  TheTossitAcctForCustomerServiceIssues (@BadCustSvc101) reported 5 minutes ago

  @Ballyurra It's not only copper that has that issue. My Optus Home 5G has dropped down to lower-end DSL speeds repeatedly during the big wet.

• 
  Joey Legit (@JoeyLegit1) reported 7 minutes ago

  @NUFC_39 @TMGas86 @NUFC Is there seriously no service for this in the UK? I can watch ten games a week in Australia on Optus sport.

• 
  Alli Mac (@allimac77) reported 7 minutes ago

  @lavosaurus I too am getting a $4/ month increase and extra data on top of the data I never use. So I too will no longer be an @Optus customer.

• 
  Ray (@isDankey) reported 10 minutes ago

  @Optus Any browser. Tried in Chrome and Edge. Also Chrome and Safari on mobile device. It doesn't replicate directly, but I've had to log in once every few days, whereas I never had to re-login pre 2FA. Main problem I am finding is o have to re-start chats on PC browser

• 
  Jana Vents (@VentJana) reported 14 minutes ago

  @davidbewart the Optus lines are mysteriously down whenever they try her

• 
  Harry Harper (@HarryTHarper) reported 14 minutes ago

  @Ryan_stephens57 @perthnow He did. I am not partisan on this issue, Barnett was right. Indeed he got Perth Stadium built. (I will never call it Optus stadium, we payed for it.) The greatest stadium in the world. Lets get this free range zoo going. The best climate and geography in the world for it.

• 
  Dane Berryman (@Dane_Berryman) reported 14 minutes ago

  @chrismayer @Optus I also having same problem when used chat they said known issue

• 
  Rob Frank 🍁🦘 (@rob2victory) reported 17 minutes ago

  @lavosaurus Makes sense to shop around as the Alternative is to pay an extra $11/month for the same service ($4 increase + Optus Sport $7 charge). I'm in the same boat; except I'm not on a contact.