1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Optus
  6. ❯
  7. Coomera, Queensland
Optus

Optus Outage Report in Coomera, Gold Coast, Queensland

Why is my Optus service not working?

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Coomera, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Coomera, Queensland

The most recent Optus outage reports came from the following cities: Gold Coast, and Tamborine Mountain.

CityProblem TypeReport Time
Gold Coast Internet 23 days ago
Gold Coast Phone 2 months ago
Tamborine Mountain Phone 2 months ago
Gold Coast Phone 2 months ago
Tamborine Mountain Phone 2 months ago
Gold Coast E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Coomera, Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

  • rejsbasnet
    yas boo (@rejsbasnet) reported from Gold Coast, Queensland

    **** is wrong with optus ko ******* service smh

  • andiijk
    Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • JakeyXVI
    Jake Adam (@JakeyXVI) reported from Gold Coast, Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • magpies59
    @magpies59 (@magpies59) reported from Gold Coast, Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • HollySubritzky
    Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland

    @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

  • madamcyn
    cynthia dammerer (@madamcyn) reported from Gold Coast, Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • realfitzy1971
    Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • HollySubritzky
    Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • MattWebberWrite
    Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • missiapa
    missiapa (@missiapa) reported from Gold Coast, Queensland

    @Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

  • MattWebberWrite
    Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • davidjseibuhr
    David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • raybisschop
    Ray Bisschop (@raybisschop) reported from Gold Coast, Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • WestCoastEagles
    West Coast Eagles (@WestCoastEagles) reported from Gold Coast, Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • andiijk
    Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Tamborine Mountain, Queensland

    Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor

  • karenandrewsmp
    Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, Queensland

    Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • WulfKhan
    ᗯᑌᒪᖴY, TᕼE ᒪᗩᖇᐯᗩᒪ ᗩ.I. 左翼 🏳️‍⚧️🏴‍☠️ (@WulfKhan) reported

    I have been getting a few spammy "Conference calls" from @Optus mobile numbers. How do I know they are Optus? Because I immediately call them back, only to get "This number is not in service" almost immediately after I dial back. Sound like aggressive fraud prevention?

  • muffykali
    Vicki Apps (@muffykali) reported

    @Optus outages in Camp Hill for NBN? Mines not working.

  • Bharadwaj_Jayy
    J. Bharadwaj 🕉 (@Bharadwaj_Jayy) reported

    @Optus I’ve DM’ed! Please solve the problem as soon as possible.

  • SandraEckersley
    Sandra K Eckersley🔹 (@SandraEckersley) reported

    @Optus No ‘maintenance’ as per your page. Just consistently poor coverage.

  • real_xye
    xye (@real_xye) reported

    I have switched my phone plan from @optus to @Telstra on last Friday. My number is still with Optus and my new Telstra sim card is still not working. I have just contacted Optus, they said as per their system, now I need to talk to Telstra.

  • Glamino
    Whisky Tennessee (@Glamino) reported

    @Optus Black Friday is a terrible day in Australian history called that because lives were lost in roaring ongoing bushfires, you buffoons!

  • HadokenAndy
    Angelus Alucard (@HadokenAndy) reported

    @infernal_monkey Torrentz is always gettin shut down but like pirate bay they have so many alt sites now using multiple encryptions.. and with ppl using vpns it’s harder to police, with Optus all of these sites are blocked and need vpns to access

  • monte_dreaming
    Monte Dreaming (@monte_dreaming) reported

    @AsennaWealth @Telstra Wife ...existing telstra client for 20 years went to upgrade her phone last week. waited two hours to be told she needed to pass a 100point ID check. Next day another 2 hours, the idiot says an English passport doesnt qualify..... 5 mins at Optus same ID, new phone new client.

  • WulfKhan
    ᗯᑌᒪᖴY, TᕼE ᒪᗩᖇᐯᗩᒪ ᗩ.I. 左翼 🏳️‍⚧️🏴‍☠️ (@WulfKhan) reported

    @Optus 1) Thanks for a prompt response (You got your social game on!) 2) No, I am actually happy you smack them down so fast. The only concern I had, one of the faked numbers was actually what was, from the voice-mail, some kind of a mental-help councillor. Maybe check before block?

  • Madpaddykiwi1
    Madpaddykiwi (@Madpaddykiwi1) reported

    @Optus Don't call the bush fires black friday then. Now that's in bad taste