Optus outages and service status in Coomera, Queensland
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- Optus generated 0 outage signals in the last 24 hours around Coomera, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Coomera, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optus Issues Reports Near Coomera, Queensland
Latest outage, problems and issue reports in Coomera and nearby locations:
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Ray Bisschop (@raybisschop) reported from Gold Coast, Queensland@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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Leith (@LeithEriksonABF) reported from Gold Coast, Queensland@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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@magpies59 (@magpies59) reported from Gold Coast, QueenslandWell well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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israelsgospelic (@israelsgospelic) reported from Gold Coast, QueenslandOptus offered me Mydata 5gb, they explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business name asking submit.
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Leith (@LeithEriksonABF) reported from Gold Coast, Queensland@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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yas boo (@rejsbasnet) reported from Gold Coast, Queensland**** is wrong with optus ko ******* service smh
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Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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cynthia dammerer (@madamcyn) reported from Gold Coast, QueenslandGood to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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israelsgospelic (@israelsgospelic) reported from Gold Coast, QueenslandOptus you are having connectivity issues, here at Upper Nerang
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West Coast Eagles (@WestCoastEagles) reported from Gold Coast, Queensland“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Troy Hunt (@troyhunt) reported from Gold Coast, QueenslandA radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.
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Jake Adam (@JakeyXVI) reported from Gold Coast, QueenslandMy internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandPhoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus
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Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandProblem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, Queensland@Optus Don’t do it, it’s rubbish and the service is appalling.
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Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Heidi (@HBoo71) reported@Optus I’ve had the worst experience purchasing a new phone from you. 3 different answers from 3 different customer service “humans” Now, you are trying to charge me $1,100 for a non return fee despite you never sending me the documentation you promised. Really unhappy!!!
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Mian Ijaz Rabbani (@ijaz2021) reportedAustralia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.
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Micheal Kelly (@MichealKellzf) reportedOne thing I have never done and don’t ever expect too do is use credit card or cheque accounts Thanks though Suncorp and Optus! Goodbye
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Optus Help (@optus_help) reported@KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon
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B-Rad 🍉🔴🦢🐶 (@ImOneWithTheKop) reported@footyindustryAU Granted for those states. AO and Optus were well executed. That Tassie will cost more than either for a stadium less than half the capacity pisses me off (I'm aware of all the supply side problems). Whilst Brisbane Roar is being fkd around by Suncorp having the busiest schedule.
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Optus (@Optus) reported@enngees I understand the service is already active. Apologies for any confusion. My comment was specifically in relation to your question about travellers purchasing an Optus SIM and the advice we provide. If you're having trouble recharging your service using one of our accepted payment methods, please send us a DM, and we'll take a closer look at what's happening. - Talia
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KB 🐈 (@chdyctt) reported@blu_boys @Optus We had to call the call centre to clarify the new plans. It was an appallingly bad experience. Now.... the 5 of us are considering what we do.
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Jason Anders (@Jet_Anders) reported@Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?
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Jackson (@jackson31619) reportedTrains down in perth so people have to walk? My two times in optus and going to perth thats ridiculous. Having a stadium you can only access by public transport...surely you'd make sure the ******* trains are working #AFLFreoCrows
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afraid_au (@afraid_au) reported@Mobbie1996 @VeryBadSCAVR The OCE ping issues are mostly ISP related. The majority should be resolved now except for iPrimus & Optus users in NSW. If you're having issues elsewhere please shoot me a DM on Discord - afraid_au