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Optus outages and service status in Coomera, Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Coomera, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jul 4, 9:07 AM GMT+10.
  • 100% Internet (100%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Coomera, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Optus

Optus is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Coomera, Queensland

The most recent Optus outage reports came from the following cities: Gold Coast.

CityProblem TypeReport Time
Gold Coast Internet 6 days ago
Gold Coast Phone 2 months ago
Gold Coast Wi-fi 3 months ago
Gold Coast Internet 4 months ago
Gold Coast Phone 5 months ago
Tamborine Mountain Phone 5 months ago

Nearby cities with recent reports

Gold Coast

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Coomera, Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

  • israelsgospelic
    israelsgospelic (@israelsgospelic) reported from Gold Coast, Queensland

    Optus offered me Mydata 5gb, they explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business name asking submit.

  • israelsgospelic
    israelsgospelic (@israelsgospelic) reported from Gold Coast, Queensland

    Optus offered me Mydata 5gb, they'll explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business, asking suggestions

  • HollySubritzky
    Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland

    @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

  • HollySubritzky
    Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • davidjseibuhr
    David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland

    Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

  • andiijk
    Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • magpies59
    @magpies59 (@magpies59) reported from Gold Coast, Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • WestCoastEagles
    West Coast Eagles (@WestCoastEagles) reported from Gold Coast, Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • davidjseibuhr
    David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland

    Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Tamborine Mountain, Queensland

    Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • JakeyXVI
    Jake Adam (@JakeyXVI) reported from Gold Coast, Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • realfitzy1971
    Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • MattWebberWrite
    Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • davidjseibuhr
    David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • troyhunt
    Troy Hunt (@troyhunt) reported from Gold Coast, Queensland

    A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.

  • karenandrewsmp
    Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, Queensland

    Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • rejsbasnet
    yas boo (@rejsbasnet) reported from Gold Coast, Queensland

    **** is wrong with optus ko ******* service smh

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MyNameIsMurray
    Murray (@MyNameIsMurray) reported

    @Starlink And while Optus and Vodafone service this area - proving how much Telstra really sucks - they both lose signal only several kilometers further out of the CBD, meaning that they also suck. These are the only three networks here. All other carriers buy access from these three.

  • ElephantMacro
    Macro Elephant (@ElephantMacro) reported

    Wondering whether the Telstra CEO Vicky Brady will break down and cry when she fronts up to the media about the system outage, just like the Optus CEO Kelly Bayer Rosmarin did, following the system outage in 2022?

  • wilburston
    Wil Burston (@wilburston) reported

    @StMaryMacKiller So bad the iPad has an Optus chip and the house has been in Starlink for years

  • _Whale_fish_
    Pak 🇦🇺 (@_Whale_fish_) reported

    @VoteLewko @Starlink Ah, look, some competition! How terrible. Telstra and Optus will be forced to improve their services. Brrrrr

  • Anouk724
    Anouk72 (@Anouk724) reported

    @WesleySouthcott @ScomoCchio No. Optus has had outages too. And their response was just as pathetic as Telstra’s. But the point remains, huge service providers that can cause disrupt/impact nationwide are not held to account in any meaningful or significant way.

  • CallieBuddy
    Digby’s mum (@CallieBuddy) reported

    @externallylaws Can confirm the outage impacted the wilds of NT - where there is no Optus service.

  • perthozguy77
    Gooseman (@perthozguy77) reported

    Optus Stadium has a drainage problem! ‘Players slipping over because of the pressure’ My ***! Can see the water splashing out beneath them. #AFLFreoSwans

  • m28_andy
    𝔸𝕟𝕕𝕪 𝕄 (@m28_andy) reported

    @HaveeSnowball @JanSummersalt Only way to get customer service from Telstra is go to store or port your number to another company. They use ai bot systems that circle jerk you and waste your time. It's a joke. Same with Optus.

  • DanielleHitch
    Danielle Hitch (@DanielleHitch) reported

    Update 2: Helped to log into messaging (good). Now I discover the complaint is filed under 'a credit default' - wtf! Called to review plan and get new phone. I'm back to the person that said 'no' this morning. Would be funny if it wasn't so utterly infuriating...@Optus

  • joncodua
    Jonco Dua (@joncodua) reported

    @burkylie12 Well done Telstra for the massive Outage 👏 👍 Telstra supporting the Crusification of Optus for the same. It's certainly a clear display for the idiots that want a Cashless 💸 Society.