Optus

Optus Outage Report in Coomera, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Coomera, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Coomera, Gold Coast, State of Queensland 01/02/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Coomera, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone

Community Discussion

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Optus Issues Reports Near Coomera, State of Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

  • LemStar71 Lema Niumata Noel (@LemStar71) reported from Brisbane, State of Queensland

    I’m so disappointed with your service tonight @Optus, chatted with 3 people who disconnected on me 3 times, I just called & the guy said he cldn’t access my details to call back in 2hrs. We haven’t been able to get connection. #nothappy

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!

  • GregStonham GregStonham (@GregStonham) reported from Brisbane, State of Queensland

    @cathywilcox1 @Optus I hope they're a having a good hard look at themselves after loosing my phone 18 days ago, and refusing me a loan phone, refusing to suspend my network access charges and refusing to replace the original handset, which was still under warranty

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Brisbane, State of Queensland

    @Optus even when you send a new modem I have the same problems. This is just getting ridiculous now.

  • brandonlung_ brandon (@brandonlung_) reported from Brisbane, State of Queensland

    @lavosaurus Oh shit that’s decent! A while back I saw Optus doing a specia that was $40 for 80gb, so that’s what I’m realllly hoping for eventually. Also just realised my plan ends in October so your way might be able to happen sooner than later haha

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    @Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.

  • brandonlung_ brandon (@brandonlung_) reported from Brisbane, State of Queensland

    @lavosaurus Ooh that’s sick! Someone told me to complain about my wifi being shit (Optus as well) and they’ll give me free stuff, so maybe I do both and get all the benefits haha

  • davidjfindlay David Findlay (@davidjfindlay) reported from Brisbane, State of Queensland

    Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.

  • DanielBox87 Daniel Box 🇬🇧🇦🇺 (@DanielBox87) reported from Brisbane, State of Queensland

    @falmouth_wolf Im watching on optus sport, they're just as biased towards city. Never get any credit do little old #wolves

  • david_odonoghoe David O'Donoghoe (@david_odonoghoe) reported from Brisbane, State of Queensland

    dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus Bit hit and miss. If I turn airplane mode on and off it reconnects just fine. I’ve also reset my phones network settings. It’s happened a couple of times today. I’ll monitor it.

  • parslow77 Lliam Parslow (@parslow77) reported from Brisbane, State of Queensland

    Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”

  • debmberger Deb Berger (@debmberger) reported from Brisbane, State of Queensland

    @Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Brisbane, State of Queensland

    Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • IrinaAsanova1 Irina Asanova (@IrinaAsanova1) reported

    @FranklyHart Optus is a telco that allowed hackers to potentially steal the id data of 10 million customers. About half the country. People are pissed that the company doesn’t seem to care - are obfuscating in terms of protecting the customer but seem to have the time to send their bills.

  • Few2248E Frank E Willenberg (@Few2248E) reported

    @macsween_prue @Optus Totally contradicted yourself in that in an earlier post it was Dan & Anastacia's fault. That said I do agree with you, Optus survives becz of its technology, so when their Cybersecurity is attacked that's a huge issue.

  • jiangyin Aeryn 🦉 🏳️‍🌈 🌻 (@jiangyin) reported

    @Karina_Melbs **** 🙁 I've only had the one so far - it probably helps that my email is through Gmail. Used to be with Optus very briefly, back in 2011, but I dropped them after they lied about mobile broadband coverage where I used to live.

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @InsidersABC Including me who was last an Optus customer in2005

  • MarcusMMcIntyre Marcus McIntyre ⏩ (@MarcusMMcIntyre) reported

    Seriously @Optus How difficult is it to cancel accounts at the moment? #OptusHack #optusbreach #optus

  • mrmadrigal1 mrmadrigal🐨💧🐀💉💉💉💉🇺🇦 (@mrmadrigal1) reported

    @SquizzSTK The confidence and arrogance of the Optus board and management in full flight. They bleated to a former colleague, then minister, that security was too expensive, got an exemption. Now in this mess of their own making - they fail to cooperate

  • btcsparky Danooo (@btcsparky) reported

    @9NewsAUS Why does everyone always want government to protect them from everything. 9/10 times private sectors **** all over government ones. Hence why you get paid more as an employee in the private sector. Optus has stuffed up bad. Let them fix it. Fine them if you have too. But stay out

  • Canadienne15 Stephanie Riches 💙 🇺🇦💛 (@Canadienne15) reported

    @CarolineQuasar The data is likely stored off shore as well ... Optus is HQd in Singapore. I refuse to let clubs scan my licence. I sign in manually. There is absolutely no need for them to capture a full dl. Sight the licence to view the address - nothing more.

  • James57498470 James (@James57498470) reported

    @RowdyAndTed There really isn't any point if card numbers weren't stolen. Like none at all. The public are being treated like they're stupid by the NSW government. It's really frustrating. Optus shouldn't pay for this, it endorses a false sense of security and is a total waste of plastic.

  • Trisso88 Tristan Carlson (@Trisso88) reported

    @Optus Great customer service by cutting off my service, days after allowing the internet access to my personal data. Hours trying to get through to someone, I'm then advised the team responsible won't be in till Tuesday. Are you still expecting me 2 pay this months bill? #Optus