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Optus Outage Report in Coomera, Gold Coast, Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Coomera, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Coomera, Queensland

The most recent Optus outage reports came from the following cities: Gold Coast, and Tamborine Mountain.

CityProblem TypeReport Time
Gold Coast Internet 25 days ago
Gold Coast Phone 2 months ago
Tamborine Mountain Phone 2 months ago
Gold Coast Phone 2 months ago
Tamborine Mountain Phone 2 months ago
Gold Coast E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Coomera, Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

  • HollySubritzky
    Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland

    @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

  • madamcyn
    cynthia dammerer (@madamcyn) reported from Gold Coast, Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • davidjseibuhr
    David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland

    Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

  • HollySubritzky
    Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • realfitzy1971
    Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • andiijk
    Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • magpies59
    @magpies59 (@magpies59) reported from Gold Coast, Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • andiijk
    Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • MattWebberWrite
    Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • davidjseibuhr
    David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • WestCoastEagles
    West Coast Eagles (@WestCoastEagles) reported from Gold Coast, Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • davidjseibuhr
    David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland

    Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • MattWebberWrite
    Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • rejsbasnet
    yas boo (@rejsbasnet) reported from Gold Coast, Queensland

    **** is wrong with optus ko ******* service smh

  • raybisschop
    Ray Bisschop (@raybisschop) reported from Gold Coast, Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • JakeyXVI
    Jake Adam (@JakeyXVI) reported from Gold Coast, Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Tamborine Mountain, Queensland

    Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MadScintst
    MadSci 💡 (@MadScintst) reported

    @Optus @RunnerSA18 Terrible, It’s only a matter of time before the harm starts.

  • ashrehn
    ash rehn (@ashrehn) reported

    @kcarruthers They are refusing to pay $29 for a replacement licence because they 'haven't finished investigating'. Optus systems have been broken and leaking for years.

  • unfnknblvbl
    unfunk™ (@unfnknblvbl) reported

    @gomikestevens @Optus Can't help but think that if companies had to pay users actual material compensation (not just a fine payable to the government) when this happens, they'd find ways for it to not happen.

  • jedstur
    jedstur™ (@jedstur) reported

    @peter_0713 That would be kinda funny but mainly horrific because I’m a current Telstra customer (although an hour ago got the “your data has been compromised” email from Optus as a previous customer… so looks like I’d be screwed either way)

  • ReethiNeethi
    Budbiceps (@ReethiNeethi) reported

    @Optus you have sent a generic email saying my personal data is exposed which may include drivers license and passport nbrs, your support on messenger cannot confirm that, what kind of support are you guys running? last 30 mins your support is parroting std generic message!

  • shaggy84329
    James Cheeseman (@shaggy84329) reported

    I don't think I ever gave Optus any info. I was with Virgin until Optus took over. Just stayed with them paying month to month. I never joined an Optus plan

  • maccadvert
    Maccadvert (@maccadvert) reported

    @rpcounat @SenSHenderson @AlboMP Optus is totally incompetent, if you have any problem, you can speak to a machine that does not always understand so the game of reframing your issue begins. This is the absolute truth the conversation with a machine can take hours like 5-8 … awful

  • lois11260901
    Lois (@lois11260901) reported

    @Optus thanks for the #databreach. Just switched to @VodafoneAU. Don't treat your clients' data with such lack of care. You're not the victim of a scammer. We are. What odds a successful class action? #OptusHack

  • maccadvert
    Maccadvert (@maccadvert) reported

    @nineislands Be warned Optus 100% times worse…hoolie Doolie you can spend all day talking to a machine trying to get service…. Simply outrageous

  • truthseeker4216
    VISION 🇦🇺 (@truthseeker4216) reported

    @newscomauHQ I haven’t been a customer of Optus in more than a decade, yet I just received an email from them stating that my personal details have been accessed by hackers 🤬 Shouldn’t there be a statue of limitations on how long they can hold onto customer data? And why isn’t it decrypted?