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Optus Outage Report in Coomera, Gold Coast, Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Coomera, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 37% Internet (37%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Coomera, Queensland

The most recent Optus outage reports came from the following cities: Gold Coast, and Tamborine Mountain.

CityProblem TypeReport Time
Gold Coast Internet 22 days ago
Gold Coast Phone 2 months ago
Tamborine Mountain Phone 2 months ago
Gold Coast Phone 2 months ago
Tamborine Mountain Phone 2 months ago
Gold Coast E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Coomera, Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Tamborine Mountain, Queensland

    Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor

  • andiijk
    Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • MattWebberWrite
    Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • magpies59
    @magpies59 (@magpies59) reported from Gold Coast, Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • HollySubritzky
    Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • realfitzy1971
    Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • raybisschop
    Ray Bisschop (@raybisschop) reported from Gold Coast, Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • JakeyXVI
    Jake Adam (@JakeyXVI) reported from Gold Coast, Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • MattWebberWrite
    Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • missiapa
    missiapa (@missiapa) reported from Gold Coast, Queensland

    @Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

  • karenandrewsmp
    Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, Queensland

    Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

  • rejsbasnet
    yas boo (@rejsbasnet) reported from Gold Coast, Queensland

    **** is wrong with optus ko ******* service smh

  • andiijk
    Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • HollySubritzky
    Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland

    @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

  • madamcyn
    cynthia dammerer (@madamcyn) reported from Gold Coast, Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • davidjseibuhr
    David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • WestCoastEagles
    West Coast Eagles (@WestCoastEagles) reported from Gold Coast, Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AmJustCat
    แคท Purr (@AmJustCat) reported

    @milephakphum @plzgivemeapple1 Optus or Testra we have a problem.

  • hebblack
    heatherjane black (@hebblack) reported

    @equanimity500 @robbie_buck Teslstra works more often wherever service available. Others are ****. After trip no 1 I added a phone for husband to my@plan as pay as ya go Optus was hopeless.

  • ThreeUKSupport
    ThreeUKSupport (@ThreeUKSupport) reported

    @PastyConsumer Have you tried selecting Singtel Optus and Vodafone Network Pty Ltd? -Noor

  • Bushpatriot
    Kenneth Briggs (@Bushpatriot) reported

    Watching the Seven News report and story about Indian scammers,it’s amazing how one bloke can jam and pin point hackers, yet Telstra, Optus with all their technology and resources can’t look after their customers,maybe a law suit might help stir some action!

  • 01tuckie
    Andrea (@01tuckie) reported

    @sunriseon7 @Optus Why? I think our biggest problem is geo-engineered weather under the disguise of climate change. How do I know that, we'll when you have lived many years what is always apart of weather is WIND. Our wind seems to be missing..oh I wonder why you are not reporting on that....

  • littleduckie80
    Sarah (@littleduckie80) reported

    Had a thoroughly underwhelming experience in the @Optus store today. Off to NZ for a week & wanted options so we can continue to use our phones. The sum total of the ‘help’ received being “you’re better off buying sims when you get there using those” #Underwhelmed #NotHelpful

  • MrParkes
    Dave Parkes (@MrParkes) reported

    @StanAustralia Came back to finish #Yellowstone, done. But I’ve got the same app issues with buffer issues on the @Optus @FetchTV #BetterCallSaul sorted, sorta then I’m suffering with #BreakingBad

  • fonze50
    donald brault (@fonze50) reported

    @Optus How about a decent call centre and customer service which is lacking since you guys are throwing around new products

  • Websta_Black
    Websta (@Websta_Black) reported

    Optus nbn down again. Might have to call for compensation using my TELSTRA mobile data which IS NEVER DOWN.

  • DispatchesUSA
    Dispatches (@DispatchesUSA) reported

    @marcuskelson @SandyHorne61 @Qantas The Optus approach - I once had to do battle with that. A customer service philosophy that routes all calls through a series of sales and marketing messages and then simply ends the call - Centrelink does the same. Apparently makes sense to current schools of management.