Optus service status in Coomera, Queensland

Problems in the last 24 hours in Coomera, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Coomera, Queensland

The most recent Optus outage reports came from the following cities: Gold Coast, and Tamborine Mountain.

City	Problem Type	Report Time
Gold Coast	Wi-fi	2 days ago
Gold Coast	Internet	27 days ago
Gold Coast	Phone	2 months ago
Tamborine Mountain	Phone	2 months ago
Gold Coast	Phone	2 months ago
Tamborine Mountain	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Coomera, Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

• 
  yas boo (@rejsbasnet) reported 7 seconds ago from Gold Coast, Queensland

  **** is wrong with optus ko ******* service smh

• 
  Dwight Walker (@dwightwalker) reported 3 minutes ago from Tamborine Mountain, Queensland

  Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor

• 
  David J Seibuhr (@davidjseibuhr) reported 5 minutes ago from Gold Coast, Queensland

  Having a good 4G 4 level optus signal nerang today this morning 9am

• 
  Ray Bisschop (@raybisschop) reported 7 minutes ago from Gold Coast, Queensland

  @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

• 
  West Coast Eagles (@WestCoastEagles) reported 7 minutes ago from Gold Coast, Queensland

  “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

• 
  David J Seibuhr (@davidjseibuhr) reported 10 minutes ago from Gold Coast, Queensland

  Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

• 
  Leith (@LeithEriksonABF) reported 11 minutes ago from Gold Coast, Queensland

  @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

• 
  David J Seibuhr (@davidjseibuhr) reported 11 minutes ago from Gold Coast, Queensland

  Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

• 
  @magpies59 (@magpies59) reported 12 minutes ago from Gold Coast, Queensland

  Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

• 
  Leith (@LeithEriksonABF) reported 17 minutes ago from Gold Coast, Queensland

  @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

• 
  Michael Fitzgerald (@realfitzy1971) reported 28 minutes ago from Gold Coast, Queensland

  @Optus Don’t do it, it’s rubbish and the service is appalling.

• 
  Oji (@Oji10858621) reported 29 minutes ago from Gold Coast, Queensland

  @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

• 
  Holly Subritzky (@HollySubritzky) reported 36 minutes ago from Gold Coast, Queensland

  @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

• 
  Matt Webber (@MattWebberWrite) reported 38 minutes ago from Gold Coast, Queensland

  @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

• 
  Aj 🌙🌏✨🧬 🌤 (@andiijk) reported 39 minutes ago from Gold Coast, Queensland

  @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

• 
  Aj 🌙🌏✨🧬 🌤 (@andiijk) reported 39 minutes ago from Gold Coast, Queensland

  @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

• 
  Holly Subritzky (@HollySubritzky) reported 41 minutes ago from Gold Coast, Queensland

  @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

• 
  cynthia dammerer (@madamcyn) reported 44 minutes ago from Gold Coast, Queensland

  Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

• 
  Jake Adam (@JakeyXVI) reported 45 minutes ago from Gold Coast, Queensland

  My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

• 
  Matt Webber (@MattWebberWrite) reported 57 minutes ago from Gold Coast, Queensland

  @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sunli (@sunlicarruthers) reported 3 minutes ago

  I think the billion modems we had want to move the gold quickly. Bell telecommunications and optus also kiwi need to understand something. The phone support must establish Unix in use for all account in the first question. Then switch on Unix ports in that case please. Dynamic.

• 
  dbs (Deni Boyd) (@dbs__) reported 4 minutes ago

  Anyone else having issues with @Optus connecting to twitch ?? I can't stream :( 😩😩 my home pc seems ok on a different provider but trying from here on both Optus 5g home internet and mobile services i can not make connection

• 
  Stephen Burns (@Stephen___Burns) reported 5 minutes ago

  @Optus TY for your reply. I have gone to a very good ISP and there is nothing you can do that will get me back. Too many lies/contradictions talking to customer service. Like 2hrs with CS saying I didn't have a problem. Transfer to tech in Melb , 1min in confirms issue organizes repair

• 
  logintaken (@logintaken) reported 7 minutes ago

  @topher_1976 @Optus Good question, I wish I knew the answer. But after lots of time on hold with .@optus last week, then lots of promises they'd find a solution, it's just been deathly silence. Exactly like the BBC coverage I was watching >50 mins ago when the network dropped out. Again. 😤🙄

• 
  V spec (@EunosRoadster91) reported 11 minutes ago

  @Optus please help the residents of Warners Bay, near the tower on Munibung Hill (Speers Point) that haven't been able to make or receive mobile phone calls since 3 September, following works on that particular tower. Multiple people impacted, issue not being resolved

• 
  kylie Smyth (@aussiechick191) reported 14 minutes ago

  @Optus my internet is down again I’ve unplugged it pressed the reset button , it’s getting crazy now it’s happening all the time

• 
  💜Queenie Pearl💜Melbourne today|Syd20-22Sep (@queeniepearlau) reported 16 minutes ago

  @_PetiteNymphet_ Last couple years I keep missing out alot of messages, clean cache seems working abit but not last for long, update phone as frequently as I could also didn't last long, until I get my new phone problem seems sorted. Apparently telstra & optus have same issue

• 
  John Jardim (@johnjardim105) reported 20 minutes ago

  @Optus If you want to check my account one of my numbers is 0419519852. Your help desk has reinstated international roaming for me and I have to wait for the service to be up@and running..but it should not be this hard !!

• 
  🐕 Paul 🦄 (@webboy42) reported 22 minutes ago

  The internet is out yet again. @optus, you need better technicians, because this is at least the second, if not third, time it’s been out in three months, and your mobile network in my area sucks.

• 
  lightz (@lightz4d) reported 24 minutes ago

  @Optus fix the towers first cuzz