Optus

Optus Outage Report in Coomera, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Coomera, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Coomera, Gold Coast, State of Queensland 12/10/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Coomera, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

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Optus Issues Reports Near Coomera, State of Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • hillyshoist Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @TWBredy @martinalexsmith ...... OPTUS so slow

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @martinalexsmith @TWBredy Jealous,locked in for another 6 month with this optus ADSL service...

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SiIverwolf Silverwolf 💙💛 (@SiIverwolf) reported

    @Jeremy_Kirk @Optus @medibank So basically every reply in here has clearly not actually read what was said. It is outraging just about the ASD having the authority to step in and take charge of a Cyber Incident response by a company if the Incident is deemed to be a national security risk. /1

  • DangerPockets Danger Pockets (@DangerPockets) reported

    Still no internet. Apparently I have to go to the Optus store, over an hour away, for a replacement SIM, and that should fix it 🙁

  • lisa44174963 lisa (@lisa44174963) reported

    @PeterWMurphy1 @abc730 But we know and remember as the victims of the Optus hack forced to do Fletcher’s heavy lifting due to this questionable decision. People lined for literally hours at Motor regos to cancel hacked drivers licenses for reissuing. Those poor stressed staff.

  • SiIverwolf Silverwolf 💙💛 (@SiIverwolf) reported

    @Jeremy_Kirk @Optus @medibank User compromise incidents. It was sheer dumb luck the idiots didn't have a major breach, and it took ridiculous levels of convincing to get them to implement various appropriate security measures. Companies will never change unless forced, and Optus and Medibank have /3

  • Optus Optus (@Optus) reported

    @LoFlyt Hi there, Not good to hear about this confusion with your recent Optus order. So I can get a better understanding and be able to help, please send us a DM as we are a 24/7 operating team ready to help. - Medina

  • dizziedame28 Loo Roberts II 🖤💛❤️ (@dizziedame28) reported

    @Optus Does Optus do PL in how to be really hopeless? Because you guys are really really hopeless. Impossible to report damage to my Internet cable sigh a million times

  • ___ejp___ Eddy (@___ejp___) reported

    I'm probably the stupid one here but after @optus leaked my details, today they asked me for my international passport number to authenticate. Yes, the one I had to cancel after THEY leaked it. BCC @GeoffreyHuntley

  • TheThomEmpire Thom Newman (@TheThomEmpire) reported

    @Optus I was with friends on Telstra. Signal everywhere. I have been to Adaminiby, Talibingo, Charlottes Pass. Nothing signal wise at all. Not good enough for a National provider.

  • PostingGeneral real halo lore facts (@PostingGeneral) reported

    @decryption recently switched my optus phone plan to save some money and they nuked my grandfathered data share sims. gonna do some pirate radio cell phone **** acma suck my *****

  • R0boCop1888 🍀MC 1888🍀 (@R0boCop1888) reported

    @SPFLWatch Obviously he had never heard of overseas subs like Optus Sports etc...