Optus

Optus Outage Report in Coomera, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Coomera, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Coomera, Gold Coast, State of Queensland 12/25/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Live Outage Map Near Coomera, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

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Optus Issues Reports Near Coomera, State of Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

  • blake_andersson Blake (@blake_andersson) reported from Brisbane, State of Queensland

    After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?

  • _rigormoris_ eggs fan page (@_rigormoris_) reported from Brisbane, State of Queensland

    @rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

  • ITrustLabor Dirk (@ITrustLabor) reported from Brisbane, State of Queensland

    @Optus We seem to have an outage in the 4506 postcode.

  • BorisOsery Boris Osery (@BorisOsery) reported from Brisbane, State of Queensland

    @OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF

  • duttonkona andrew dutton (@duttonkona) reported from Brisbane, State of Queensland

    Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • NigelBell19 💧Nigel Bell (@NigelBell19) reported from Brisbane, State of Queensland

    @Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

  • BorisOsery Boris Osery (@BorisOsery) reported from Brisbane, State of Queensland

    @Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • MonBLeaves Monica Bradley (@MonBLeaves) reported from Brisbane, State of Queensland

    @ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BIGB34RR Rob | BIGB34RR 🇦🇺 (@BIGB34RR) reported

    @stuujin_ @Optus That's ridiculous. They sent a message over a week ago saying there was planned outages then said it was cancelled. Never got an update that it was then going ahead again.

  • bobmick53 bobmick53 (@bobmick53) reported

    @Optus hi yes i do troubleshooting steps once a day every day they dont help at all the reason they dont help is the thing that is the problem is congestion of the 4g towers because at 1230am my internet is great then at about 730am it turns to crap until 1230am

  • Monocotyledon Margaret Morgan ✒📚🌈 (@Monocotyledon) reported

    @NikkiTeeuw @Telstra Frankly, I think @Optus could give it a run for its money. Two of us working from home, needing to attend video meetings, the NBN off more than its on, and a pathetic level of communication and support. Argh!

  • SW6in2250 SW6 in 2250 (@SW6in2250) reported

    RT @clairealx: @Optus we are now two weeks and counting with a speed of 0.28 upload/download and multiple calls to support with NO support, NO resolution, NO remuneration for a service we haven’t received. Disgusting service.

  • MissHappyLifeX MissHappyLife (@MissHappyLifeX) reported

    @Optus can I just say that dealing with your customer service team for the past hour is a new level of incompetence. just WOW !

  • BIGB34RR Rob | BIGB34RR 🇦🇺 (@BIGB34RR) reported

    Hey @Optus when do you think the 5G outage will be sorted in Casula, NSW? Also, next time you do work on the tower, don't you think you should inform people?

  • thepeterthiem Peter Thiem (@thepeterthiem) reported

    @optus Ping (300ms) and Speed (25Mps) slow tonight in Newcastle. Normally 20ms and 50Mbps. How could i find out if this is a Optus network capacity problem?

  • Monocotyledon Margaret Morgan ✒📚🌈 (@Monocotyledon) reported

    @NikkiTeeuw @Telstra @Optus We are thinking of switching NBN providers after this week. If anyone has any suggestions, all we ask for is a reliable service and responsive customer care!

  • chichi201711 chichi (@chichi201711) reported

    @Optus is there an outage at Breakfast Point NSW? My internet is unable to load all of a sudden and I still have 74% of data left

  • bobmick53 bobmick53 (@bobmick53) reported

    @Optus hi i will hope it will happen but i dont think it will help that much because it is really really congested here Bundaberg needs about 7 more tower in each suburb then maybe it would help were i live there is a 4g tower about 1.2 km away but never connects to my device