Optus

Optus Outage Report in Coomera, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Coomera, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Coomera, Gold Coast, State of Queensland 12/06/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (11%)

    Phone (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Coomera, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Coomera, State of Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    Anyone else having issues with Optus' BS new HUB setup?

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.

  • lucky_rae Rae (@lucky_rae) reported from Brisbane, State of Queensland

    @Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • madamcyn cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.

  • lesstenny Politic@l Spinner. (@lesstenny) reported from Brisbane, State of Queensland

    Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off

  • GuyRedRooHaines The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, State of Queensland

    @Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

  • girlondon Kathryn Geels (@girlondon) reported from Brisbane, State of Queensland

    @alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.

  • wrycee Wryce (@wrycee) reported from Brisbane, State of Queensland

    @AlphaAntonAU @Optus @ChiefsESC I am just down the road

  • PKambara PKambara (@PKambara) reported from Brisbane, State of Queensland

    No stream tonight, because @Optus are taking forever with moving my dang service.

  • CommonGroundAu CommonGround (@CommonGroundAu) reported from Brisbane, State of Queensland

    @ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.

  • Adam_Meyer1 Adam Meyer (@Adam_Meyer1) reported from Brisbane, State of Queensland

    @Optus Hi there. Still doesn't work correctly

  • babybrit babybrit (@babybrit) reported from Brisbane, State of Queensland

    @DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.

  • viller Stephen Viller (@viller) reported from Brisbane, State of Queensland

    @Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?

  • jjee88888 Jeremy Jee (@jjee88888) reported from Brisbane, State of Queensland

    @GladysB Optus garbage service is a backwards step for Australia

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • PooperinaPers Angelica (@PooperinaPers) reported

    @ClareONeilMP I'm an Optus customer - no idea if my data is safe or not. No emails concerning the matter - just a bill. Appalling customer experience @Optus

  • NigheanEilidh PragmaticLeftie💉💉💉💉MaskUp😷😷😷😷😷 (@NigheanEilidh) reported

    @VickiPlatt5 Why dafuck are we always bailing out businesses when we’re letting people die from COVID or waste away on inadequate social support? #Optus

  • dbph David ⚡⚛⚡ (@dbph) reported

    The obvious solution to needing to update drivers license due to the Optus security incident is to change your address thereby modifying one piece of data those wanting to conduct Id theft need. </sarcasm>

  • adamstaplesb40 Adam Staples (@adamstaplesb40) reported

    @Optus suggests using @VicRoads website to submit a block on yr driving licence if it was in the data breach. Mmmm don’t think so…that’s how this trouble started in the first place. #OptusHack #OptusDataBreach

  • RussellHarris14 Rusty (@RussellHarris14) reported

    It seems that everything Gladys Berejiklian touches turns to ****, NSW & now OPTUS, just saying!

  • TrishaGreenie Trisha ⚓💜(💚) (@TrishaGreenie) reported

    @MishStephenson @Optus Same. I haven't been an Optus customer in 4 years but just got the email.

  • dcash781 David Cash (@dcash781) reported

    @CattyVonCat @Breezybaby1811 @noplaceforsheep Sorry, I just realised yours wasn't the 17 years story. I'm assuming you've been a customer of Optus within the past 2 or 3 years then? Like I said, my understanding is that older customers did not have ID documents stolen.

  • becksandthecity Rebecca Douglas (@becksandthecity) reported

    Not surprised by Optus's crap response to the data breach. Rang them a month ago to report someone had hijacked my phone number to spam-call people. Person at their call centre didn't know what to do, and when I pressed, gave me the wrong email address to report it.

  • kokolopa kokolopa (@kokolopa) reported

    Optus 🥺 "Other states, including Queensland, Victoria, South Australia and New South Wales are all offering affected customers new licence numbers for free" Not WA, they can't do it, Tassie says it will cost you a visit to a service centre and $12... 🤬🤬🤬

  • LostinParkville Vivienne Moyle (@LostinParkville) reported

    @Optus I have been waiting in your online message app for over three hours and still no customer service rep! Over 2 hours yesterday only to get an EQ code that FAILED.