Optus

Optus Outage Report in Coomera, Gold Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Coomera, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Coomera, Gold Coast, State of Queensland 02/08/2026 04:05

February 08: Problems at Optus

Optus is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (17%)

    Phone (17%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Coomera, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Tamborine Mountain, Brisbane and Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaTamborine Mountain Phone
AustraliaBrisbane Internet
AustraliaBrisbane E-mail
AustraliaBrisbane Phone
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Coomera, State of Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

  • hillyshoist Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @martinalexsmith @TWBredy Jealous，locked in for another 6 month with this optus ADSL service...

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @TWBredy @martinalexsmith ...... OPTUS so slow

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • karlsensjesper Jesper Karlsen (@karlsensjesper) reported

    @RalphyHeraldSun Worst app ever...just leave it to Optus next time...can't even watch a Brazil soccer game😓

  • MicallefPhilip Philip Micallef (@MicallefPhilip) reported

    @Optus Thanks for your help. Sorted. For some reason my mobile data button was switched off.

  • benjialpha B for Bendetta (@benjialpha) reported

    @zerogeewhiz The Optus network is pretty good here. And Telstra's customer service worker is always to blame the customer and do nothing to fix it.

  • madelinejlewis Madeline Lewis (@madelinejlewis) reported

    @Optus Hi there. We're getting calls about an outage in the Hunter region? One resident said there's been some local towers impacted and they can't access the internet or use their phone? Can you please give us an update?

  • choiceknickers raewynne (@choiceknickers) reported

    for gods sake. lindas partner is a ****** idiot. she goes "he got a new phone and plan today, and optus are sending him out a new modem". me "why has he got a modem?" (they only have phones) him in the background "the phone wont work without the modem". i rest my case..

  • fluffypenguinrr fluffy (@fluffypenguinrr) reported

    @m1cuz @PumpkinFN ever since solo fncs ages optus has been dossed or some **** @rairfn remember slime

  • benjialpha B for Bendetta (@benjialpha) reported

    @zerogeewhiz I have great coverage in regional vic on Optus, but it sucks at my mum's in Perth. Her Telstra coverage sucks here. Maybe we should have a national network that the retailer's just lease?

  • TwitchVanzxy Vanzxy (@TwitchVanzxy) reported

    @Optus First why does every other network provider actually provide quality internet that doesn’t cut out every 5 min then why am I holding 80ping with 30 percent packet loss why can’t you do anything about it? At least improve my package or improve speeds and quality this is horrible

  • moolaylambert Molly Lambert (@moolaylambert) reported

    @BelongAU my mobile service is still not active despite my number / account with Optus being ported over and disabled. I need this fixed tonight or I can’t work tomorrow

  • ParisotEric Eric Parisot (@ParisotEric) reported

    @UnaMcIlvenna Totally agree, Una. I try to use 7plus on the phone and it has always been bad. But now with the Olympics on it's so hard to find any of the other streaming sports. As someone who watches a lot of sport on Optus and Kayo, they are waaaay off the mark IMO.