Optus

Optus Outage Report in Coomera, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Coomera, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Coomera, Gold Coast, State of Queensland 02/07/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Live Outage Map Near Coomera, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane E-mail
AustraliaBrisbane E-mail
AustraliaBrisbane E-mail
AustraliaBrisbane E-mail
AustraliaGold Coast E-mail

Community Discussion

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Optus Issues Reports Near Coomera, State of Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

  • NigelBell19 💧Nigel Bell (@NigelBell19) reported from Brisbane, State of Queensland

    @Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • reneeleaa Renee-Lea (@reneeleaa) reported from Brisbane, State of Queensland

    @Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

  • _rigormoris_ eggs fan page (@_rigormoris_) reported from Brisbane, State of Queensland

    @rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible

  • blake_andersson Blake (@blake_andersson) reported from Brisbane, State of Queensland

    After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?

  • BorisOsery Boris Osery (@BorisOsery) reported from Brisbane, State of Queensland

    @OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF

  • duttonkona andrew dutton (@duttonkona) reported from Brisbane, State of Queensland

    Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

  • MonBLeaves Monica Bradley (@MonBLeaves) reported from Brisbane, State of Queensland

    @ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

  • BorisOsery Boris Osery (@BorisOsery) reported from Brisbane, State of Queensland

    @Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

  • ITrustLabor Dirk (@ITrustLabor) reported from Brisbane, State of Queensland

    @Optus We seem to have an outage in the 4506 postcode.

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @BestFamilyCars_ @Optus Hi Scott, sorry to hear this. For updates on this matter please continue to liaise with your service provider. If there are issues found on our network, your provider will be working with our nbn support team for investigation and updates. Thanks, Sarah

  • byCOMEK name will add later (@byCOMEK) reported

    I moved my number to @Optus from @VodafoneAU ! And now i cant watch anything even youtube!! because of connection! :) shame on you @VodafoneAU your bad branch workers pushed me to this way!!!

  • WonderDalek Kye Rosendale (@WonderDalek) reported

    I noticed a lot of Optus peeps aren't happy with Optus lately, if you want great quality service and want to support local aussie jobs at the same time come and join me at Aussie Broadband, use code: 6815062 for $50 off your first invoice ;) #Optus #NBN

  • wpakalu Wilson Pakalu (@wpakalu) reported

    @yeoldeguildford I’ve also parted ways with Telstra- despite numerous requests to upgrade 4G network at Lake Callide, Valentine Plains, didn’t get a good response. I’m with @Optus and enjoying every bit of it. @Telstra is hopeless.

  • DxmageF daddy dxmage (@DxmageF) reported

    @sivvlesfn yea ik i have the same problem do u have optus?

  • BestFamilyCars_ Scott Murray (@BestFamilyCars_) reported

    @NBN_Australia @Optus Our SP has been equally hopeless at every step. This outage happened on Thursday morning, and still nobody has a clue how to get it fixed. Telcos are lightning quick to get paid, but when it comes to fixing a tech problem: dumb as dogsh!t. @Telstra incl. Get it together, you lot.

  • teresa_62 Teresa (@teresa_62) reported

    Has anyone else had to reset all their devices this morning with their wifi ? Had to do all ours, we are on @Optus didn’t know if their was a problem

  • WCE92940618 Morsey (@WCE92940618) reported

    Your customer service is beyond a joke @Optus

  • pfbt Marquis d'Killara (@pfbt) reported

    @timdy If Telstra weren’t so **** to deal with, one would be tempted to leave Optus.

  • raymond3020 Christopher Jarman (@raymond3020) reported

    @Optus talk about the run around to cancel a fraudulent order on my mobile account. Three numbers given so far. Somehow Optus allowed an order on my account from a different state with my vic drivers licence. #FAIL