Optus Outage Report in Coomera, Gold Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Coomera, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Coomera, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane, Gold Coast and Tamborine Mountain.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
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| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Coomera, State of Queensland
Latest outage, problems and issue reports in Coomera and nearby locations:
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womble
(@DaveCox92490089) reported
from
Brisbane, State of Queensland
@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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Dezer da Advocate
(@DezerdaAdvocate) reported
from
Brisbane, State of Queensland
@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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Gerimima StFrostfirst
(@blake_andersson) reported
from
Brisbane, State of Queensland
@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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Glen Nixon
(@GlenNixon) reported
from
Brisbane, State of Queensland
From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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lesposen
(@lesposen) reported
from
Brisbane, State of Queensland
@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Timothy Holborn
(@SailingDigital) reported
@Telstra @Optus Fwiw: if the network knows there's an outage, it would be good if a notification was sent via text when #www doesn't work, providing an ETA of when it'll be resolved.
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chainaL
(@chainaL2) reported
We have Telstea Optus etc in Australia..the Mobile service is **** in certain regions..what the point of buying expensive phones with 500 Megapixel cameras And 5G or 50G..when service is non existent..lmao..
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Lois Jervis
(@loisjervis) reported
I topped my prepaid phone by $5. I’m waiting for my pension. I just wanted to retrieve a voicemail, I’m with @coles prepaid. I tried to retrieve it, not enough credit. I was transferred 4 X within @optus then 2 X @coles cs & tech support and back to Optus again I hung up in tears
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James Mifsud
(@JamesTrilla2) reported
@simongue6 @DavidSandow1 @Telstra I’ve got Telstra ,Optus and Vodafone towers in line of sight,less than 3 kms away and still have patchy service. Have you researched starlink if it’s available around here?
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David Lander
(@Davel79) reported
@Optus you really don't want customers do you? The absolute ineptitude of from you is staggering After the issues trying to change plan which wouldve given you more $$ I now login to the site & told I don't have a linked plan Guess that means I can stop paying the bills
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Nigel
(@BlueMtnsNigel) reported
Wait all day for @NBNAustralia tech to come and fix constant dropouts. No show. @Optus ring me at 6pm saying the tech couldn't come because of weather conditions. We only had 5mm of drizzle! Pathetic excuse. Next appt not until 19/5. How is this ok?
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declan has fantastic ball knowledge
(@DeclanGrahammm) reported
@YesItsKeno @IAmLouieh @hughy__ Benzema got as much service as optus in a rural area
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Michele S,
(@michelemarbelle) reported
@Optus I disconn service in Feb.Sinde then I’ve been rec’ing invoices. I’ve spent 4+ hrs on ur messaging system with agents stating with each contact Optus’ error + apologies. I’ve just rec’d another inv & if it affects my credit rating I shall seek Telecomm Ombudsman’s support.
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Dark Matter Zine
(@DarkMatterzine) reported
@pgscully thanks. I’ll let E know. TBH what we need is a Telstra plan that’s reasonable because of where I go that has an Optus black zone but Telstra has signal.
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siyaam
(@siyaamtweets) reported
Absolutely horrible behaviour from @NBN_Australia . Despite multiple escalations from @Optus to send out an NBN technician to resolve my internet dropout issues they keep rejecting .