Optus Outage Report in Coomera, Gold Coast, Queensland

Problems in the last 24 hours in Coomera, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Coomera, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Coomera, Queensland

The most recent Optus outage reports came from the following cities: Gold Coast, and Tamborine Mountain.

City	Problem Type	Report Time
Gold Coast	Internet	24 days ago
Gold Coast	Phone	2 months ago
Tamborine Mountain	Phone	2 months ago
Gold Coast	Phone	2 months ago
Tamborine Mountain	Phone	2 months ago
Gold Coast	E-mail	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Coomera, Queensland

Latest outage, problems and issue reports in Coomera and nearby locations:

• 
  Karen Andrews MP (@karenandrewsmp) reported 3 minutes ago from Gold Coast, Queensland

  Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

• 
  Troy Hunt (@troyhunt) reported 5 minutes ago from Gold Coast, Queensland

  A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.

• 
  West Coast Eagles (@WestCoastEagles) reported 5 minutes ago from Gold Coast, Queensland

  “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

• 
  Aj 🌙🌏✨🧬 🌤 (@andiijk) reported 6 minutes ago from Gold Coast, Queensland

  @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

• 
  Leith (@LeithEriksonABF) reported 6 minutes ago from Gold Coast, Queensland

  @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

• 
  Leith (@LeithEriksonABF) reported 9 minutes ago from Gold Coast, Queensland

  @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

• 
  Dwight Walker (@dwightwalker) reported 9 minutes ago from Tamborine Mountain, Queensland

  Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor

• 
  @magpies59 (@magpies59) reported 11 minutes ago from Gold Coast, Queensland

  Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

• 
  Ray Bisschop (@raybisschop) reported 15 minutes ago from Gold Coast, Queensland

  @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

• 
  Oji (@Oji10858621) reported 23 minutes ago from Gold Coast, Queensland

  @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

• 
  Aj 🌙🌏✨🧬 🌤 (@andiijk) reported 24 minutes ago from Gold Coast, Queensland

  @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

• 
  israelsgospelic (@israelsgospelic) reported 31 minutes ago from Gold Coast, Queensland

  Optus offered me Mydata 5gb, they'll explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business, asking suggestions

• 
  missiapa (@missiapa) reported 36 minutes ago from Gold Coast, Queensland

  @Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

• 
  Jake Adam (@JakeyXVI) reported 37 minutes ago from Gold Coast, Queensland

  My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

• 
  israelsgospelic (@israelsgospelic) reported 45 minutes ago from Gold Coast, Queensland

  Optus offered me Mydata 5gb, they explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business name asking submit.

• 
  Matt Webber (@MattWebberWrite) reported 47 minutes ago from Gold Coast, Queensland

  @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

• 
  cynthia dammerer (@madamcyn) reported 48 minutes ago from Gold Coast, Queensland

  Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

• 
  Michael Fitzgerald (@realfitzy1971) reported 52 minutes ago from Gold Coast, Queensland

  @Optus Don’t do it, it’s rubbish and the service is appalling.

• 
  yas boo (@rejsbasnet) reported 58 minutes ago from Gold Coast, Queensland

  **** is wrong with optus ko ******* service smh

• 
  Matt Webber (@MattWebberWrite) reported 59 minutes ago from Gold Coast, Queensland

  @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joseph Alafaci (@jalafaci) reported 8 minutes ago

  @Burgo0806 @me_dc @HullKiwi Yes you can apply to have your licence number changed. You have to fill out a form and go to a service NSW centre. Also take the email from Optus with you.

• 
  Ian No Jab For Me #Bitcoin (@marlinman76) reported 9 minutes ago

  Class action required for @Optus losing current and former customers personal data. Poor @Optus has been a victim of a cyberattack they tell us. The real victims are the @Optus customers who provided personal details to a terrible 💩company with crap💩service and No security.

• 
  🦋Sarai_Sublime🦋🐞2019/20 Best Curvy & Best MILF (@sarai_sublime) reported 10 minutes ago

  @Optus @RunnerSA18 Geeze thanks for NOT contacting me as a former customer....

• 
  Jar Jar Gabor (@jarjargabor) reported 11 minutes ago

  The short version of the previous thread is I don't know why my details are in the Optus breach when I haven't been a customer between 2017 and now. #OptusHack #OptusDataBreach

• 
  John Raptis (@raptisj68) reported 11 minutes ago from Sydney, New South Wales

  @trevorlong You're lucky Trevor, I've been a customer since the analogue days and still haven't received an email from @Optus notifying me of the breach.

• 
  Mag Baron (@MagBaron1) reported 14 minutes ago

  @LinkedInAU @ashbarty Ash like Optus - never the best and if you squeak out a win it’s because the other players screwed up. Retire when ahead cause you knew it was luck and not skill.

• 
  🇦🇺 Northern Territory Seniors for THR (@VaperNt) reported 17 minutes ago

  @MorawetzTom Passwords are not the major issue. You personal details such as Name Address Drivers licence ID Passport ID Birth date Etc are the serious issue for every @optus account holder.

• 
  Georgia Heath (@GeorgiaAHeath) reported 18 minutes ago

  @Jeremy_Kirk @betheworrall If this is true, hopefully a criminal consequence for the service provider. That is too easy a mistake. I get how it might have happened in a big IT project, but with the level of resources Optus has at its security disposal it’s inexcusable. Looking forward to the post mortem.

• 
  Kaz (@melbwanderer) reported 19 minutes ago

  Pluck you, @optus ! The amount of spam I am getting is out of this world! As quick as every 5 minutes at times! How do you plan to fix this for everyone? #optus #OptusHack #fixthis

• 
  Simon Cocking (@mowog) reported 25 minutes ago

  @Optus “Importantly, no financial information or passwords have been accessed.” Oh, whew!! I though we were in trouble there for a moment! … waits a moment until the attacker sells the data and the leak of PII allows a skiddy in China to take control of my bank accounts