Optus Outage Report in Albion Park Rail, Shellharbour, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Albion Park Rail, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Albion Park Rail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (58%)
-
Phone (18%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Albion Park Rail, State of New South Wales
Latest outage, problems and issue reports in Albion Park Rail and nearby locations:
-
💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
-
Jyckel C
(@CavillJyckel) reported
from
Wollongong, State of New South Wales
@EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.
-
Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
-
Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
-
Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.
-
Thought Patrol
(@Thought_Patrol) reported
from
Kiama, State of New South Wales
Normal service resumed thanks @Optus
-
Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
-
John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
-
Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@DanielNigro76 Yep. Parents house connected to Optus network.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Masericha
(@masericha) reported
@baoyusi @albericie @Optus I wasn't receiving any bills, I called them many times and it was never resolved. Then they sent me a massive overdue bill. I spent many hours on the phone and couldn't get it fixed. Hung up on. Straight to the ombudsmen. And the result was free internet for the year.
-
Timothy phy
(@LogicalSky) reported
@Telstra you literally are a telecommunications company and don’t have phone support. I’ve been trying to use your “chat” bot for 6 hours. #pathetic hey! @Optus - what’s your deals like?
-
George Langley
(@GeorgeL737) reported
@albericie @Optus Welcome to telco world. I think they have so many subcontractors and outsourced so much of their customer support their systems are totally broken.
-
Jen Ross
(@JenRoss2009) reported
@albericie @Optus Telstra is way worse! Took a month to get someone to help me cancel a duplicate service. The bot sent me in circles, phone line redirected me to online chat, online chat person overseas was incentivised to make me keep the service. In the end I had to stoop to tweeting at them!
-
Bill Bee-Dub.
(@BillyBeeDub) reported
@albericie @Optus I have really disliked any interaction I have had with Optus. Once you're up and running, they're fine but heaven forbid you need to relocate or you have a technical difficulty. That's when you get taken down into their nasty little hall of broken mirrors.
-
¢няιѕ м¢gιмρѕєу-נσηєѕ
(@linuxbsdpirate) reported
@albericie @Optus I'm with Optus. I declared war on them. They're hopeless. I can't even watch a video in HD. I'm stuck on speeds slow enough to barely deliver SD.
-
Sandra
(@srzizu) reported
@albericie @Optus I cancelled Foxtel recently and the experience was traumatic. I was repeatedly grilled as to why I was terminating an account I had opened 22 years ago. When I told him, he refused to accept it. I had never been rewarded for loyalty and now it as if foxtel had done me a favour.
-
Jessiemac 🏁
(@emwijessie) reported
@albericie @DebCansdell @Optus These people work for peanuts. They are given a script and have to stick to it or they will lose their jobs. Concentrate on giving Optus **** but leave those poor bastards in Manila out of it.
-
Ruslan
(@Ruslan11431897) reported
@albericie @Optus After 16 phone calls to stop charging me to service they didn’t deliver, I had no option but to cancel my credit card. After 4 months they referred me to debt collectors. Matter wasn’t resolved until I complained to Ombudsman, after which they resolved it to my satisfaction
-
Steven Sealberg
(@sorrentoseal) reported
@albericie @Optus Because we outsourced to cheapest countries to look after our customer servives.