Optus

Optus Outage Report in Albion Park Rail, Shellharbour, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Albion Park Rail, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Albion Park Rail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Albion Park Rail, Shellharbour, State of New South Wales 01/08/2026 03:05

January 08: Problems at Optus

Optus is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Albion Park Rail, State of New South Wales

Latest outage, problems and issue reports in Albion Park Rail and nearby locations:

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TMRQld Transport and Main Roads Queensland (@TMRQld) reported

    @AndrewCampbell7 @davidtickle @Optus Optus customers may apply for a new Customer Reference Number (CRN) if their existing CRN has been used fraudulently or is at a high risk of being used for fraudulent transactions.

  • JJKALE2 Solo Monk (@JJKALE2) reported

    Dutton & the leftovers throwing mud at Clare O'Neill over the Optus debacle, when their own fmr Minister Karen Andrews, has been flapping around a supposed bill that would've prevented this issue if she'd legislated it some time in the 9yrs that they were in govt. #Ds06

  • scifi_nerd scifinerd (@scifi_nerd) reported

    Calling @TransportWAgov to see if they will issue new lic no after @Optus data breach. Every 10 mins they say I have progressed and the wait time is 10 mins ... 30 mins wait so far #OptusDataBreach #OptusHack

  • SoLetUsBegin SoLetUsBegin (@SoLetUsBegin) reported

    @Kate18660449 How is it the current Minister's fault? It's the LNP who passed the data retention laws (albeit with Labor support) and wanted to weaken encryption. It's Optus who made the mistake. By the way, the word is "decipher", how ironic you got that wrong.

  • MPH8689 Mickey P (@MPH8689) reported

    @VickiPlatt5 Are Optus actually going to give their current customers some discounts after this ****?

  • CentaurRita Centaur Rita (@CentaurRita) reported

    Why should I pay for an Optus customers problem

  • LisaRee05873845 negative nelly (@LisaRee05873845) reported

    @Optus so… you get hacked and send out a mass email to customers past and present stating that your data has been leaked apart of the hack but when contacted stat the my account has not been impacted so stay vigilant. I’m guessing you only get #OptusHack help once you’re hacked

  • razethecage Shouty Cin (@razethecage) reported

    @tulgywoodsara I only switched from Optus 3 months ago and the prepaid service is still active and my boys are on Optus prepaid. None of us were breached.

  • Camelli79450301 Camellia (@Camelli79450301) reported

    @pg0268 @PMalinauskasMP Thanks Pip. Optus needs to be accountable on this issue.

  • civilengineer civilengineer (@civilengineer) reported

    @mjrowland68 @BreakfastNews I am an Optus customer for data, fixed and mobile phones. Have not heard from Optus at all. No emails. Nothing. Great work, Optus.