NBN Outage Report in Swansea, State of New South Wales

@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

@NBN_Australia that’d be great if every day from 2pm-11pm the wifi wasn’t so unbearably slow that I can’t even load a webpage. I went to South Korea and it really gave a perspective as to how horrifyingly slow NBN is

@TPG_Telecom NBN customer and quality of connection and number of dropouts has grown exponentially the past two weeks. Time without connection is now exceeding time connected.

@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

@NBN_Australia how long does it take for an outage to be fixed it’s already been ages and It’s my day off aswell

@NBN_Australia @duolingo Keeps dropping out. I'm on my phone atm to reply to this. Been doing it the last couple of days. No good for browsing or doing Duolingo let alone streaming (either up or down)

@ScottRhodie @NBN_Australia I've been getting dropouts when it rains. Can you help?

@MeganLeePhD Had that experience due to lack of NBN, resorting to hotspotting. Its been a critical service for awhile now. Pity so many still lack either a service or a quality service

@QuentinDempster @MrPhillipJHall1 Our NBN goes down whenever there is a storm coming

@factanonverba69 but the second biggest failure was Malcolm’s fibre to the node NBN network

@TPG_Telecom internet just went down in kincumbrr nsw. No planned maintenance. Is this an nbn issue? Always seems to happen late night

The problem isn't that Medicare needs multiple changes. It's that Medicare was a Labor initiative, inevitably! LNP, reactively once again, but once again, as with so many reactions ie. the NBN rollout, superannuation, etc. , determined to destroy what sticks in their craw!

I am LIVID I have been calling @TPG_Telecom for TWO MONTHS straight now trying to organise my nbn to be installed. The last 4 phone calls I’ve made I’ve just asked for a refund because they can’t provide me service. Putting my Karen pants on, this is ridiculous

@NBN_Australia We did log a call with our ISP and they in turn got informed that an NBN technician was going to come out today between 8-12 only for NBN to cancel it! I am trying to be patient and work but between 1pm and 2pm the connection has dropped out 9 times and it’s still going on!

@NBN_Australia are there any updates with the issues that are occurring on the Central Coast (2257)? I’ve been dropping out every 10 mins for at least 2mins. I’m meant to be working from home, but this is unacceptable!

@AlboMP Our NBN goes down whenever it is going to storm.

My Telstra nbn broadband network has been down all day from an alleged cyber attack

I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

@TPG_Telecom NBN dropouts again, persistently having same problem and now customer service directs to online chat, which is hopeless when your internet is down. Hopeless TPG. Am going to churn.

@hef_mark I’ve been running off my phone with no problems while kids doing online classes on NBN - no issues at all 👍

Woke up to sweet internet. Actually cannot believe how fast NBN Co fixed the issue. I was expecting 72hours min. from my last experience! Tomorrow we are back on schedule. ✨SHINY PALKIA✨ Wednesdays. Bring your positivity and energy tomorrow we are starting from 5830 resets 🥲

Having a few problems with the NBN. Using the Internet from my mobile.

Having a few problems with the NBN using the Internet from my mobile.

@OMGTheMess Note they didn't even implement them in a left-wing manner. NDIS has a stupid market model based on our awful jobactive system. NBN had to produce a fat return (partly to repay private financing wtf) and Gonski ensured lots of taxpayer cash went to super-wealthy private schools

@Optus Kartik the #NBN support closes at 6pm, is that a joke??? #Optus #TechFail

My phone and nbn both got shut off today thank you Optus and dodo 🖕🏻 so now im down to using my work phone hahah if anyone would like to help a gal out during this terribly slow month of January I’d appreciate it so much 🥺🫶 BEEMIT Minnie_xo

@OMGTheMess NBN on both sides is a mess. Having it a public entity will suck as governments see horrible when it comes to technology. Now 5G is faster for most use cases then NBN and that has been rolled out much quicker then the NBN was

@hutcho66 Absolutely right, there were so many errors made with the nbn that rests on all sides. Question is now how can it be fixed and how do you convince the pollies that it should be fixed. I thought that when everyone was locked down they would see demand for better uploads, but alas.

@TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.

@TheFeaver 2/2 This outage sadly was an NBN side issue, so impacted all ISP. Services should all be back online now as of about 1pm If there is any issue after reboot of network equipment please call support on 1300 880 905 or livechat via our website Regards, Meg