NBN Outage in Swansea, State of New South Wales

@TPG_Telecom NBN dropouts again, persistently having same problem and now customer service directs to online chat, which is hopeless when your internet is down. Hopeless TPG. Am going to churn.

@hef_mark I’ve been running off my phone with no problems while kids doing online classes on NBN - no issues at all 👍

@LesStonehouse Nothing about the shit NBN that the LNP/IPA Government has foisted upon the public instead of the world leading broadband it was supposed to be we are left with the inadequate bastardized system that Malcolm Turnbull/Abbott gave us

@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

@TurnbullMalcolm @RNBreakfast That's like the only problem with the NBN is we thought you knew what you were doing ..

Honestly, the worst thing about working from home is dealing with NBN, or more accurately, NBN outages. 🙄

@Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

@adamajacoby NBN intentionality shit to benefit Murdoch

@exetel @chuggins9000 @NBN_Australia Thanks Rehan, but it is not an Exetel problem, all my neighbours have the same problem. NBN Co decided not to deluver high speed internet infrastucture to our Adamstown Heights area.

@NBN_Australia It is not a fault. It is a NBN design issue. If a house is 1.2km in cable length from a Node, can they expect 80mb or more in connection speed. Very simple yes/no answer is all that is required.

Almost 2 hours got get Telstra Big Pond wombles to reset the NBN password. And I know what I’m talking about ... good luck if youre not network savvy. No I don’t want to use your shitty router, I want to use my good one

Been a glorious 3 days with the NBN down. Apparently Telstra are going to actually show up today. It’s been kind of nice tbh.

@alexwantscoffee @NBN_Australia Exactly my thoughts. And no amount of help from the service provider is going to change the amount of users on the node, or as you say, magically turn the copper lines to fibre optic.

@NBN_Australia It’s directly related to the ‘fibre to the node’ loading, that can’t be fixed. Nor can the crap quality of the telephone lines in this area be totally replaced easily.

Big **** off to telstra for somehow making my first gen nbn (fibre to the house baby!) slow as all hell

@Vic_Rollison Gees, we probably still wouldn't have an ETS by now, a 2nd rate NBN and a system which favours the rich and blames the poor and unemployed for wearing those ugly old Vinnie's clothes. Wait a minute

@Telstra Got this message today “Hi, you recently contacted us about the Internet issue on your NBN Service. We believe this is now fixed” Guess what....STILL NOT WORKING!!! #australiasworst company

@Telstra another day goes by and still not resolved......June 26 and no NBN. Entirely Telstra problem when by mistake they put “restrictions “ on the account but it takes forever to lift them. BTW was in credit when restrictions where wrongly imposed

@heatherewart1 @SwannyQLD @abc730 YES the NBN is my weather gage, whenever it's going to rain the NBN goes down

@Telstra are just plain hopeless. Have been trying since May to fix a Telstra “error”....up to call 46 and each time assured it is fixed. Even have emails saying fixed but still NBN speed 0.002!!! World class!!

@lizzysawrusrex Installation of NBN service generally takes less than 10 business days but can take longer in some cases, depending on the demand of NBN services in your area and the availability of the NBN technician to perform the installation. (3/4) -Shane

@lizzysawrusrex We noticed that the ADSL2+ service is not working, we'd like to confirm if you have connected the shipped modem/router for NBN. If so, please reconnect the old ADSL2+ service while awaiting for the completion of NBN installation. (2/4) -Shane

I just want to say how much I hate the @NBN_Australia. That is all. I had a 70% chance of getting 250/25 and they couldn't even supply that to a service built and switched on in December 2019. Pathetic.

@Nicktacular42 @Aussie_BB @NatoPotatoTV It was vacant so... I had telstra hook it up years ago when I had new conduit layed down for HFC and took both connections 😅 Both lines are already hooked up/setup for nbn too.

@NBN_Australia Thanks Shane. TPG are looking into it at their end. I think the high-call volumes is part of the problem. According to your link, my address hasn't been connected to the NBN, despite getting told via email I was ready to connect and receiving all my equipment.

@shoemanG They can do further testing and if the issue is with nbn, they'll let us know and we'll work together to resolve and provide updates. Please note providers are experiencing extremely high call volumes & support requests at present and are working with reduced staffing levels. 2/3

@peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too

@petermclarty They can do further testing and if the issue is with nbn, they'll let us know and we'll work together to resolve and provide updates. Please note providers are experiencing extremely high call volumes & support requests at present and are working with reduced staffing levels. 2/3

@trevorlong @Aussie_BB @Telstra @NBN_Australia Yep FTTN. It’s horrible!

@trevorlong @Aussie_BB @Telstra @NBN_Australia WiFi. Standard Plus speed unlimited. I’ve been told I’m in a bad area. Speed is consistent with what neighbor’s are getting