NBN Outage Report in Kurrara, State of New South Wales

Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

@AndNowItsTime @NBN_Australia I feel your pain. NBN contractors damaged my unit and then redid the installation by laying cable on the garage floor. You're right about lazy, they take easy way irrespective of what it looks like. I've lodged a complaint but wait with baited breath.

Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

@NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

@NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

@NBN_Australia It just seemed to be Thursday evening. Friday there hasnt been any problems at all.

@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

@Telstra no NBN connection and 4G extremely slow at Banora Point

@NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

@suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

@BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@THE_Russell Wow. Just when you thought This buffoon Gov. Would never beat Their farcical NBN Catastrophe. $ 80 Billion spend on a system little better than what it replaced? Now Spending double that on Subs that will be obsolete 15 years before they are delivered?

@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!

2nd NBN outage this week about the 5th in last month...

@btckr @SammieMacM @RoyanWg How many hours have you got.....I think we're 27th down the list, got almost 12months credit at one stage.....now over it not worth the effort fighting Telstra and NBN.

@NBN_Australia It’s a long story involving NBN wrecking the street connection, 5 technicians over a month, constant dropouts during the day, and waiting until the planned fix sometime in September.

@dwight_burto @playrustconsole I have never had this happen to me now? Ever since 1.3 i have had no problems playing no door glitchs or anything but.. to be fair i am playing on a ps5? But i have nbn soo?

@NBN_Australia why is telstra saying you MUST come to my house to enable the connection. I have plugged in the equipment and checked myself that the links all come up. the only piece to do is enable the gateway which is a back end software enablement. We’re in a lock down…

@Telstra Exchange and that lazy NBN techs " borrow" my good pair when they can't be arsed looking for another and i get a crappy pair on it's place. The fibre spur from Wodonga runs down my driveway and on to the East Coast I have been shown the tap in point in my neighbours paddock

@njbtweet @btckr @RoyanWg I have had Telstra fix my copper 3 times in the last 12 months, and i have got both Telstra and NBN fibres running, literally, along my driveway. Telstra says i can't patch into theirs and NBN says it will cost $17000 to patch into theirs. $17000 for 2 meters onto the house.

Sounds like SCammo is only sorry for the Strollout time ….. but not for the entire stuff up …. Like they did with the NBN wants to tell everyone the good news but avoids the bad news, a total hypocrite. #ABCNews

@AUSFestivus @Aussie_BB @NBN_Australia Something something discord work PC something something. My wife's seen plenty of NBN outage reports on Facebook though.

@NBN_Australia fix the issues in Bonnet Bay NSW ! A week of dropouts ! Seriously !