NBN

NBN Outage Report in Broadwater, Tweed, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Broadwater, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Broadwater, Tweed, State of New South Wales 09/13/2024 15:05

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Broadwater, State of New South Wales

Latest outage, problems and issue reports in Broadwater and nearby locations:

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

  • BeachGirlJan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    @NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

  • supernudistband Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • blisspimpama Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

  • 75merc Silvester (@75merc) reported from Tweed Heads, State of New South Wales

    @THE_Russell Wow. Just when you thought This buffoon Gov. Would never beat Their farcical NBN Catastrophe. $ 80 Billion spend on a system little better than what it replaced? Now Spending double that on Subs that will be obsolete 15 years before they are delivered?

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    @suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

  • TangaroaG33K Brad Beadel (@TangaroaG33K) reported from Tweed Heads, State of New South Wales

    @NBN_Australia It just seemed to be Thursday evening. Friday there hasnt been any problems at all.

  • ronburgundy767 David Corrigan (@ronburgundy767) reported from Gold Coast, State of Queensland

    Hey guys please help why is my fifa 22 team so slow ?? I’m using NBN plus tried ultra fast 5g wireless 250mps / 10 and still forever slow 1.5 -2 second input delay it’s almost unplayable and has ruined my love for this game !! I don’t live in a small town why is it doing this ??

  • 476a803ed32c438 Peter Ison (@476a803ed32c438) reported from Tweed Heads, State of New South Wales

    @Telstra no NBN connection and 4G extremely slow at Banora Point

  • fifimurray2 fifimurray (@fifimurray2) reported from Gold Coast, State of Queensland

    @AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.

  • nsantone58 Nino Santone (@nsantone58) reported from Tweed Heads, State of New South Wales

    @AndNowItsTime @NBN_Australia I feel your pain. NBN contractors damaged my unit and then redid the installation by laying cable on the garage floor. You're right about lazy, they take easy way irrespective of what it looks like. I've lodged a complaint but wait with baited breath.

  • Joshlyfry Joshua Lyons (@Joshlyfry) reported from Gold Coast, State of Queensland

    @NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    @iiNet Thanks Liz. Nadine called and confirmed the many drop outs, especially yesterday. I was informed that Someone from NBN will have to come out next week if iiNet can’t find an issue.

  • jae_artsalot Jae (@jae_artsalot) reported

    @Redcar51 @NBN_Australia Dodgy NBN during bad weather is just dodgy NBN & a common issue, not an outage (so NBN's mentioned that). You can do a speedtest with a speedtest app to discuss with yr service provider. Sometimes they can be helpful

  • SommervilleMark Mark Sommerville (@SommervilleMark) reported

    @Telstra I told these bastards I'd pay them in full on a certain date. I don't was only 1 month behind, been with them 20months. They disconnected my nbn and phone the day before I said I'd pay. Just in time for Xmas. Telstra are low life scum. I swore I'd never use them again. Aassholes

  • btckr Barry Tucker (@btckr) reported

    Jeepers, the internet must be crowded. Having trouble sending & opening anything & everything. If only we had a half decent NBN. If only we didn't have Rupert Murdoch & his evil influence.

  • Ryan_Makepeace Ryan Makepeace (@Ryan_Makepeace) reported

    How does one actually get @Telstra technical support since the pandemic started in March? My NBN has speed is verging on dial up & no one answers the phone or chat to even troubleshoot it. Can we all get a 9month credit to cover the time you've abandoned your customers?

  • aethgod aeth! (@aethgod) reported

    @Optus @NBN_Australia hurry up and fix this I’m not waiting until the 7th for a technician to come out. Pretty much the whole street has been down for 3 days.

  • moylecroft Matthew Moyle-Croft (@moylecroft) reported

    @jplonie ok, the only above ground bit for me is from the pole to the house (mainly because NBN wanted stupid money to move it underground, and I mean stupid money). Annoyingly the NBN NTD is short supply and it's the one thing you can't self spare!

  • cherniTweet Cherni (@cherniTweet) reported

    @an_leavy Ok that is FTTC... Your problem might be that the copper pair from your property to the node in the kerb is damaged and gets wet. Call NBN and ask them to replace the pair. If you had an analogue phone line still you would hear static when it rains!

  • matt_barrie Matt Barrie (@matt_barrie) reported

    @an_leavy Was told Telstra/NBN won’t fix unless four people in the street complain

  • bolangum Alex🇦🇺🖖🌞😎🏊🏽🦈🦠😷 (@bolangum) reported

    @alexeiw123 @BJafari In my particular neck of the woods Optus is better, cheaper, and their customer service is superior to Telstra. To access Telstra mobile internet for home, Yagi $1400 aerial was bought. (no NBN, never will be, satellite too ropey and expensive for my pensioner parents)