NBN Outage in Broadwater, Tweed, State of New South Wales

@NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

@NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!

@Telstra no NBN connection and 4G extremely slow at Banora Point

Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

@THE_Russell Wow. Just when you thought This buffoon Gov. Would never beat Their farcical NBN Catastrophe. $ 80 Billion spend on a system little better than what it replaced? Now Spending double that on Subs that will be obsolete 15 years before they are delivered?

@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

@NBN_Australia It just seemed to be Thursday evening. Friday there hasnt been any problems at all.

@suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

@AndNowItsTime @NBN_Australia I feel your pain. NBN contractors damaged my unit and then redid the installation by laying cable on the garage floor. You're right about lazy, they take easy way irrespective of what it looks like. I've lodged a complaint but wait with baited breath.

@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

@BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

@NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

Hi @iiNet my internet has not been fully working since last week. NBN did upgrades last Thursday but nothing is better. It's slow if it's working and is consistently just stopping working.

@Dead_Rok Hi there, that sounds very frustrating. Sorry to hear that you're experiencing dropouts. You'll need to raise this with your provider, as they manage your services. They have an internal nbn support team they can request assistance from on your behalf, if required. 1/2

@Telstra I’ve not heard from Telstra again today Lauren. I was going to take your advice and speak to someone in your helpful NBN sales team on Monday. Rest assured I’ve lodged a formal complaint about Telstra disconnecting my internet with the ombudsman.

@Optus Yeah, but this will not help for a fact. Why should I pay for another service when my normal nbn internet was working as intended?? (No packet loss during the times I’ve mentioned)

So @Telstra your making good of lockdowns and you want to charge dedicated @Telstra customers more for @NBN_Australia ?? You all need to settle down! Considering another service provider after being shat on!

@Telstra is there an issue with NBN in Northcote, Victoria tonight?

@Peter_Fitz To be fair, the NBN has been a bit slow.

@WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal

@josephsconnell @NBN_Australia @iiNet What do you mean by "wifi service"?

@OccupyMyGov It will just be slow. Just like the NBN.