NBN

NBN Outage Report in Tweed Heads, Tweed, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Tweed Heads, Tweed, State of New South Wales 11/12/2024 15:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra we are on NBN but are getting very slow speeds.

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    @suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

  • MickDaley1959 Mick Daley 🛵 (@MickDaley1959) reported from Gold Coast, State of Queensland

    @BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

  • 75merc Silvester (@75merc) reported from Tweed Heads, State of New South Wales

    @THE_Russell Wow. Just when you thought This buffoon Gov. Would never beat Their farcical NBN Catastrophe. $ 80 Billion spend on a system little better than what it replaced? Now Spending double that on Subs that will be obsolete 15 years before they are delivered?

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • JOxenbridge Jason Oxenbridge (@JOxenbridge) reported from Gold Coast, State of Queensland

    @NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

  • 476a803ed32c438 Peter Ison (@476a803ed32c438) reported from Tweed Heads, State of New South Wales

    @Telstra no NBN connection and 4G extremely slow at Banora Point

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • nsantone58 Nino Santone (@nsantone58) reported from Tweed Heads, State of New South Wales

    @AndNowItsTime @NBN_Australia I feel your pain. NBN contractors damaged my unit and then redid the installation by laying cable on the garage floor. You're right about lazy, they take easy way irrespective of what it looks like. I've lodged a complaint but wait with baited breath.

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!

  • blisspimpama Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • TangaroaG33K Brad Beadel (@TangaroaG33K) reported from Tweed Heads, State of New South Wales

    @NBN_Australia It just seemed to be Thursday evening. Friday there hasnt been any problems at all.

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

  • supernudistband Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • hax12316 hax-418 (@hax12316) reported

    @TPG_Telecom I just had the most traumatic experience trying to connect my customer to the NBN. The hours we have spent with incompetent support it beyond words. We have evidence of manipulation and would appreciate if anyone e could help us lodge a complaint.

  • zzippidydoodaa yellow bird (@zzippidydoodaa) reported

    @Internode hi there your website has a glitch. I’m an existing broadband customer & when I go to view your mobile Sim only plans and enter my account details it keeps looping me back to broadband/NBN page and I can’t progress any further. Is happening on both iPhone and desktop.

  • Blackweylyn Weylyn (@Blackweylyn) reported

    @NBN_Australia My net has been down for 24 hours and I've been told by my ISP it won't be fixed till Monday? This is a joke, (2044, NSW) It's not good enough.

  • Ninja1Online TheOnlineNinja (@Ninja1Online) reported

    @CapMothy @NBN_Australia Apparently they have a problem with something in their system and the problem is occurring with everyone, no idea when it will be resolved

  • adriancantrill Adrian Cantrill (@adriancantrill) reported

    @carniaux @Aussie_BB @NBN_Australia 240 ish up and down (which is what I'd expect as the max of this connection) - no local shaping yet. I'll be upgrading to 1gig / 1gig on Monday, giving it a few days to baseline.

  • virgotweet Stuart Tomlinson (@virgotweet) reported

    I rang Optus technical support and I have been assigned a case manager , when I asked when he is going tok contact me was told anywhere in the next 24 hours. This means the NBN will not have been working for two days which I find not acceptable.

  • anezkko 𝗖𝗨𝗕𝗔𝗡 𝗔𝗣𝗘 (@anezkko) reported

    Instead of saying PrOteCt YouRsELf fRoM DAta BrEaChes why not set up a counter cyber measure to insure customer protection instead of raising the nbn prices whilst simultaneously lowering the dl bandwidth speeds. Optus is an absolute ******* joke.

  • davidsivaraj David Sivaraj (@davidsivaraj) reported

    @MRowlandMP @NBN_Australia @VodafoneAU I have asked for many weeks for my NBN connection to match the speeds I have been paying for. 2 appts and the NBN never told me they cancelled. I waited 2 half days for a technician. I have a third appt. Why the NBN treat me like a fool?

  • virgotweet Stuart Tomlinson (@virgotweet) reported

    Our NBN is still down and I have no internet service on our desktops. The good news though is that I have got my laptop back online this morning and it is working fine now.

  • NewsBingle News Bingle (@NewsBingle) reported

    Monarchists with slow NBN internet speed are concerned this morning after finding out the Queen is quite ill. #QEII