NBN Outage Report in Tweed Heads, Tweed, State of New South Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at NBN
NBN is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map Near Tweed Heads, Tweed, State of New South Wales
The most recent NBN outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Phone | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.
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Peter Ison
(@476a803ed32c438) reported
from
Tweed Heads, State of New South Wales
@Telstra no NBN connection and 4G extremely slow at Banora Point
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Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
@suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol
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Silvester
(@75merc) reported
from
Tweed Heads, State of New South Wales
@THE_Russell Wow. Just when you thought This buffoon Gov. Would never beat Their farcical NBN Catastrophe. $ 80 Billion spend on a system little better than what it replaced? Now Spending double that on Subs that will be obsolete 15 years before they are delivered?
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Bombay bliss pimpama
(@blisspimpama) reported
from
Gold Coast, State of Queensland
@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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Brad Beadel
(@TangaroaG33K) reported
from
Tweed Heads, State of New South Wales
@NBN_Australia It just seemed to be Thursday evening. Friday there hasnt been any problems at all.
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JayemH 😷💉💉💉
(@JackieHeg) reported
from
Tweed Heads, State of New South Wales
@Narty0071 Just one spot on site where the phone works! No rain so come down to call my daughter and whoo hoo internet working! NBN down, heaven knows when it will be sorted.
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💧Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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Nino Santone
(@nsantone58) reported
from
Tweed Heads, State of New South Wales
@AndNowItsTime @NBN_Australia I feel your pain. NBN contractors damaged my unit and then redid the installation by laying cable on the garage floor. You're right about lazy, they take easy way irrespective of what it looks like. I've lodged a complaint but wait with baited breath.
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
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Magoo
(@jomagoo68) reported
from
Gold Coast, State of Queensland
@rob_tat Labor never built the NBN. They just planned it on the back of a cocktail napkin
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JG
(@JanetGoss) reported
from
Gold Coast, State of Queensland
@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.
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Joshua Lyons
(@Joshlyfry) reported
from
Gold Coast, State of Queensland
@NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.
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💧Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast
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JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
@NotBillbob2 @Telstra Never heard of them. Do they do the NBN?
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fifimurray
(@fifimurray2) reported
from
Gold Coast, State of Queensland
@AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.
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David Corrigan
(@ronburgundy767) reported
from
Gold Coast, State of Queensland
Hey guys please help why is my fifa 22 team so slow ?? I’m using NBN plus tried ultra fast 5g wireless 250mps / 10 and still forever slow 1.5 -2 second input delay it’s almost unplayable and has ruined my love for this game !! I don’t live in a small town why is it doing this ??
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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ricketyclik
(@ricketyclik) reported
@SDHamiltonVIC @TurnbullMalcolm @TheMandarinAU "... what is disappointing is when people choose to weaponise policy issues for partisan purposes". *cough* NBN *cough*
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steve new
(@kipper1958) reported
@NBN_Australia All I want is someone to talk to me and help me and listen to the facts and not tell me lies anymore
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Stefan Cooper
(@Steffylicious) reported
@alecatmew @AmyElegantress I have FTTC and issues with it cutting out whenever it rains, the pits have pretty much zero waterproofing so the slightest bit of moisture seems to short out connections. Power cycling my NBN box seems to fix it, but the new connection often drops pretty quickly afterwards.
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nbn™ Australia
(@NBN_Australia) reported
@Anissa72 We are sorry to hear that your service may be affected due to maintenance in the area, Anissa. nbn is planning to limit non-essential maintenance to minimise scheduled, planned outages in the weeks ahead to maintain network availability as much as possible. 1/2
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Scott McKissack
(@scott_mckissack) reported
@NBN_Australia The concern I have is 35 days. I have no problem with the storm affected areas being repaired first, that’s not in dispute. It’s the delaying and the miscommunication that is getting to me. No one can say what the fault is or when it’ll be fixed…after 35 days??? How???
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Barry Tucker
(@btckr) reported
We need decent infrastructure to develop Australia’s economy, like a world class NBN. We don’t need a cobbled together NBN that is expensive & provides a service that infuriates people.
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Suzanne Olsen
(@suzannelolsenau) reported
Why is the @NBN_Australia network so slow?
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steve new
(@kipper1958) reported
@NBN_Australia worse organisation for customer service and support ever
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Ahh-man-duh🤷♀️🤦♀️🖖
(@DaHugnkiss) reported
@VWHawkesbury @MrKRudd I wouldn’t know. No NBN here and there will never be. Only Skymuster offered as NBN wireless didn’t reach. So we are waiting for Starlink. Now on ADSL 12mbps down and .15 up! And I’m 8 mins from North Richmond and 55 from the CBD ffs!! 🤬🤬
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Frances Innes
(@InnesFrances) reported
@ALeighMP @DanConifer Chronic underperformance from LNP sabotaged NBN capacity has cost AU biz, EDU and GOV platforms who rely on basic benchmarks of capability. i.e. students doing on line exams constant 'outage' every 10 mins for up to 5 mins have hard work intentionally corroded by LNP elite policy