NBN Outage in Tweed Heads, Tweed, State of New South Wales

@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!

@Telstra no NBN connection and 4G extremely slow at Banora Point

Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

@THE_Russell Wow. Just when you thought This buffoon Gov. Would never beat Their farcical NBN Catastrophe. $ 80 Billion spend on a system little better than what it replaced? Now Spending double that on Subs that will be obsolete 15 years before they are delivered?

@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

@NBN_Australia It just seemed to be Thursday evening. Friday there hasnt been any problems at all.

@suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

@AndNowItsTime @NBN_Australia I feel your pain. NBN contractors damaged my unit and then redid the installation by laying cable on the garage floor. You're right about lazy, they take easy way irrespective of what it looks like. I've lodged a complaint but wait with baited breath.

@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

@BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

@NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

@Telstra we are on NBN but are getting very slow speeds.

@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

@orlyjamie @iiNet @NBN_Australia It went like this: TPG buys iinet > "We wont change our service" > iinet service immediately goes to poo. NBN has always been munted.

@johnsy123aus .....and We Are Stuck with **** NBN!!😑😐This was Turnball's fault!😠😡 Copper to the Home,NOT Fibre!! Malc has investments with Copper😑😐COPPER BOY!!😝😝😝

@doctorconcosta @ItsBouquet @oldlillipilli But the NBN is a **** show. $77m reward for under performing execs. Wonder how much they would have got if they brought it in on time & on budget?

BSODs so now all my game files have been corrupted for some reason and now i am in a lot of mental anguish and @NBN_Australia has **** dl speeds, because we ended up with subpar broadband infrastructure because a couple of blokes wanted to save some money

@dawnstarau I’m sure all the fat bonuses that @NBN_Australia Execs got that it allowed them to ditch their connections and go with TPG Fibre 1000 connections that NBN will never, ever deliver.

@GRAILKNIGHT1 @SquigglyRick @MurrayWatt I agree with this observation. Policy driven by ideology. LNP want to smash every service where govt. helps people. Numerous examples : Centrelink, NDIS, NBN, domestic violence grass roots services, Aust Post, CSIRO, Aust Alcohol & Other Drugs Council of Aust, Medicare.

@NBN_Australia this is not fair. Your techs "fixed" wiring in the street so our neighbors now have internet but we lost ours the same day. Not a coincidence. Now we have to wait 10 days for your tech to fix what they broke.

@Telstra Why is our internet always down in our area. The stupid nbn has got knobs on it. Total waste of money

@Telstra What's the use when we have no service in our area. All afternoon l have been trying to get Netflix on the Xbox to absolutely no avail . THE nbn is totally useless in our area. so bloody annoying

@Telstra The troubleshooting tool advised that there was an issue with NBN and not outages so a technician was booked to check our connection