NBN Outage Report in Tweed Heads, Tweed, State of New South Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at NBN
NBN is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Tweed Heads, Tweed, State of New South Wales
The most recent NBN outage reports came from the following cities: Gold Coast.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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David Corrigan (@ronburgundy767) reported from Gold Coast, State of Queensland
Hey guys please help why is my fifa 22 team so slow ?? I’m using NBN plus tried ultra fast 5g wireless 250mps / 10 and still forever slow 1.5 -2 second input delay it’s almost unplayable and has ruined my love for this game !! I don’t live in a small town why is it doing this ??
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fifimurray (@fifimurray2) reported from Gold Coast, State of Queensland
@AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.
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Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland
@suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol
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JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland
@NotBillbob2 @Telstra Never heard of them. Do they do the NBN?
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JG (@JanetGoss) reported from Gold Coast, State of Queensland
@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.
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Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland
@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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Silvester (@75merc) reported from Tweed Heads, State of New South Wales
@THE_Russell Wow. Just when you thought This buffoon Gov. Would never beat Their farcical NBN Catastrophe. $ 80 Billion spend on a system little better than what it replaced? Now Spending double that on Subs that will be obsolete 15 years before they are delivered?
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Brad Beadel (@TangaroaG33K) reported from Tweed Heads, State of New South Wales
@NBN_Australia It just seemed to be Thursday evening. Friday there hasnt been any problems at all.
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Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland
The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland
@Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.
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Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales
@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland
@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service
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Magoo (@jomagoo68) reported from Gold Coast, State of Queensland
@rob_tat Labor never built the NBN. They just planned it on the back of a cocktail napkin
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JayemH 😷💉💉💉 (@JackieHeg) reported from Tweed Heads, State of New South Wales
@Narty0071 Just one spot on site where the phone works! No rain so come down to call my daughter and whoo hoo internet working! NBN down, heaven knows when it will be sorted.
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Nino Santone (@nsantone58) reported from Tweed Heads, State of New South Wales
@AndNowItsTime @NBN_Australia I feel your pain. NBN contractors damaged my unit and then redid the installation by laying cable on the garage floor. You're right about lazy, they take easy way irrespective of what it looks like. I've lodged a complaint but wait with baited breath.
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Joshua Lyons (@Joshlyfry) reported from Gold Coast, State of Queensland
@NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.
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💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland
@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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Peter Ison (@476a803ed32c438) reported from Tweed Heads, State of New South Wales
@Telstra no NBN connection and 4G extremely slow at Banora Point
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Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland
Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Debra Bond Designs (@DebraBondDesign) reported
@NBN_Australia Please tell me why my appointment to repair my NBN was cancelled without warning last night & now I can’t get someone for a week? Absolutely appalling customer service, and you’re killing my business which can’t operate without internet 🤬
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VIBRI* (@akibacore) reported
WHY DID THE INTERNET PROVIDER PUT TAPE OVER THE NBN PLUG I DIDNT EVEN NOTICE TIL NOW NK WONDER IT NEVER WORKED
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nbn™ Australia (@NBN_Australia) reported
@Marie_Perold If there isn’t anything listed here, we recommend raising this outage with your provider, who will be able to do some troubleshooting an, if need be, they will log a case with their nbn support teams on your behalf. 2/3
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nbn™ Australia (@NBN_Australia) reported
@michelwo If there isn’t anything listed here, we recommend raising this outage with your provider, who will be able to do some troubleshooting an, if need be, they will log a case with their nbn support teams on your behalf. 2/3
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Debra Bond Designs (@DebraBondDesign) reported
@NBN_Australia I spoke to my provider and they said NBN cancelled this morning’s appt at 9pm last night without notifying anyone. The technician fixed the house next door today but I have to wait another week? It’s very unfair and terrible service! How am I supposed to run my business?
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Drew Keenan (@drew_keenan) reported
@NBN_Australia It is too much to expect some degree of proactive network monitoring and troubleshooting rather than relying on customers to report issues via their providers?
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Dylan Johnston (@dpjohnst) reported
@michelwo @NBN_Australia Still down...
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Boxcar (@boxcar808) reported
@NBN_Australia @TPG_Telecom Glebe exchange down, expected for 7 hours...no warning, seriously how the f@ck does #auspol expect to deliver ANY kind of future for his country with garbage infrastructure.
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The Tangent Queen (@cathybraypoet) reported
@Optus my nbn Optus wifi has been down all morning in birchgrove 2041
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TPG (@TPG_Telecom) reported
@IanRoyall The information is correct but for addresses that has applied for NBN service, the ADSL disconnection will be postponed until the NBN service is activated. -Mel