NBN

NBN Outage Report in Tweed Heads, Tweed, State of New South Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Tweed Heads, Tweed, State of New South Wales 01/05/2025 19:45

January 05: Problems at NBN

NBN is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Tweed Heads, Tweed, State of New South Wales

The most recent NBN outage reports came from the following cities: Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast Wi-fi
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • MickDaley1959 Mick Daley 🛵 (@MickDaley1959) reported from Gold Coast, State of Queensland

    @BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

  • BeachGirlJan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    @NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

  • TangaroaG33K Brad Beadel (@TangaroaG33K) reported from Tweed Heads, State of New South Wales

    @NBN_Australia It just seemed to be Thursday evening. Friday there hasnt been any problems at all.

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

  • Joshlyfry Joshua Lyons (@Joshlyfry) reported from Gold Coast, State of Queensland

    @NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    @suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

  • 75merc Silvester (@75merc) reported from Tweed Heads, State of New South Wales

    @THE_Russell Wow. Just when you thought This buffoon Gov. Would never beat Their farcical NBN Catastrophe. $ 80 Billion spend on a system little better than what it replaced? Now Spending double that on Subs that will be obsolete 15 years before they are delivered?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!

  • fifimurray2 fifimurray (@fifimurray2) reported from Gold Coast, State of Queensland

    @AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.

  • 476a803ed32c438 Peter Ison (@476a803ed32c438) reported from Tweed Heads, State of New South Wales

    @Telstra no NBN connection and 4G extremely slow at Banora Point

  • nsantone58 Nino Santone (@nsantone58) reported from Tweed Heads, State of New South Wales

    @AndNowItsTime @NBN_Australia I feel your pain. NBN contractors damaged my unit and then redid the installation by laying cable on the garage floor. You're right about lazy, they take easy way irrespective of what it looks like. I've lodged a complaint but wait with baited breath.

  • supernudistband Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • blisspimpama Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TomDeane14 Tom Deane (@TomDeane14) reported

    @NBN_Australia is hopeless like for real this **** is so unacceptable for a broadband service

  • laikalooi waterdragongirl (@laikalooi) reported

    @ScottMorrisonMP So no support for business with a turnover of less than 75,000? The only reason my income has fallen is gov negligence on vaccines. I still need to pay rent, feed kids and pay for the ****** NBN that doesnt work well enough to run my business from home properly.

  • benno13 Jack The Alien (@benno13) reported

    Disgusted that @Telstra have cut off my nbn service 6 days before it was requested. Was specifically told it would be disconnected on the 19th, but they failed to tell me they’d cut it within 24 hours of my request. Appalling customer service, never again.

  • tactilecomics M (@tactilecomics) reported

    @VodafoneAU @VodafoneAU your nbn in #zetland #cityofsydney is totally down now??? How long for… you know we’re all on lockdown n need to work from home right? 😡

  • benschwabe Ben Schwabe (@benschwabe) reported

    @iinet @NBN_Australia It seems everyone’s NBN is down in Broome, WA but no status update on your websites. Any ETA for a fix?

  • spicynoise sounds delicious (@spicynoise) reported

    Hi @NBN_Australia I really need to speak to someone to check information but i can’t, please help

  • bre_0_0_gib IAmBrearne (@bre_0_0_gib) reported

    @muaddib1971 @themarkjacka Could the ACT deliberately have bad NBN?

  • VolpeIsabelle Isabelle Volpe (@VolpeIsabelle) reported

    @megscl @tarang_chawla My house can't connect to NBN because of the HFC device shortage, but we also can't connect to ADSL because that was disconnected in the NBN rollout. So while we're WFH because the vaccine rollout sucks, we're also hotspotting because the NBN rollout sucks 🥲

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @mohammad7175 Hi Mohammad, NBNco delivers your NBN connection using Fibre to the Node which can be affected by the length and quality of copper cable going into your premises. TPG is a reseller of NBNco and therefore we have to operate within the constraints of the NBN network. -Jhoey

  • DragonRedV1 Dragon Fan - (@DragonRedV1) reported

    @Optus I received a call from one of your agents "Active Office" trying to sell me NBN. I was very polite answering all his questions despite him continually talking over me. He was very rude and when he realized that I was not going to switch from Dodo he hung up.