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NBN

NBN Outage Report in Tweed Heads, Tweed, New South Wales

Why is my NBN service not working?

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Tweed Heads, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Tweed Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Tweed Heads, New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • 476a803ed32c438
    Peter Ison (@476a803ed32c438) reported from Tweed Heads, New South Wales

    @Telstra no NBN connection and 4G extremely slow at Banora Point

  • 75merc
    Silvester (@75merc) reported from Tweed Heads, New South Wales

    @THE_Russell Wow. Just when you thought This buffoon Gov. Would never beat Their farcical NBN Catastrophe. $ 80 Billion spend on a system little better than what it replaced? Now Spending double that on Subs that will be obsolete 15 years before they are delivered?

  • TangaroaG33K
    Brad Beadel (@TangaroaG33K) reported from Tweed Heads, New South Wales

    @NBN_Australia It just seemed to be Thursday evening. Friday there hasnt been any problems at all.

  • nsantone58
    Nino Santone (@nsantone58) reported from Tweed Heads, New South Wales

    @AndNowItsTime @NBN_Australia I feel your pain. NBN contractors damaged my unit and then redid the installation by laying cable on the garage floor. You're right about lazy, they take easy way irrespective of what it looks like. I've lodged a complaint but wait with baited breath.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • mattsun75
    Matt Sun (@mattsun75) reported

    NBN out for a month. Tech restores service. @Telstra closes the ticket. Three days later, it has failed again. Have to go through entire process again. Is this acceptable service @andy_penn?

  • block_spam_au
    Spam Blocker AU (@block_spam_au) reported

    Frustrating phone call today from +61 4 1353 6465 Scammer saying my NBN service was slow. Person on other end was rude and pushing me to go to a speed test site and when confronted with a fast speed result abused me then hung up. Total scam! #scam #spam

  • mpesce
    Mark Pesce #GetABooster 💉💉💉 (@mpesce) reported

    It took 36 hours but the lightning strike seems to have fried my NBN modem as well. :( It locked up hard at the time, and apparently it took some time for the damage to become fully apparent. Makes sense - the telephone and antenna lines are both unshielded, and both failed.

  • KaneCaster
    Kane "Blueh" Critchley (@KaneCaster) reported

    @NBN_Australia Ah yes, the same piece of "information" I have heard for the upteenth time, once again. There is no communication with my ISP though. They can't tell me anything because NBN won't tell them anything. The fix date is STILL set at Tuesday, 8th of March, which is very clearly wrong.

  • yvonnewallbank
    yvonnewallbank (@yvonnewallbank) reported

    @ScottRhodie @NBN_Australia If they don't change it, they can ignore those problems. Also, the more you solve the more calls you will get.

  • ScottRhodie
    Scott the Scot (@ScottRhodie) reported

    I’ve had two calls this month from people asking for help with their NBN because my phone number is still on the website! I left 8 years ago!! Take my number off your site please @NBN_Australia

  • NotWithoutFuss
    Liam (@NotWithoutFuss) reported

    New wrinkle: further inspection shows internet speed has dropped from 50mbps to 4 with no observable in-network cause. What is even happening. Are NBN/TPG shenanigans behind all of this?

  • rattlydags
    nicki mortimer (@rattlydags) reported

    Anyone else getting tech service appointments bumped by NBN or is it just @TangerineTelecom’s shocking customer service? I arranged relocation with #Tangerine for 3 March and they said it was activated, but DSL light on my modem wasn’t working, so apparently it was an #NBN issue

  • DLJ57L
    Dave (@DLJ57L) reported

    @abcnews Best thing I did was get Starlink. I can’t even get ADSL2 at my house let alone NBN (cable stops 1km from my house) and during lockdown only one person could be on the net at a time. Starlink was a game changer and their customer service is amazing

  • MisterPercaya
    MisterPercaya (@MisterPercaya) reported

    @shaunieboy59 Maybe because all our communications were down due to the failure of the NBN🤔