NBN Outage Report in St Helena, Banyule, State of Victoria
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.
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Julien Goodwin
(@LapTop006) reported
from
Melbourne, State of Victoria
Well that sucked, after replacing all the cable all the way to the splitter the tester showed great signal, but NBN didn't like it.
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Hutchy
(@Serby2010) reported
from
Melbourne, State of Victoria
@Nartster #NBNTreason Talking about dropouts. One day couple of weeks ago we had over 200 dropouts. I refused to pay our bill because we have not had service. I am pretty sure all providers have troubles with NBN.
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g1nchy 🌏
(@G1NCHY) reported
from
Melbourne, State of Victoria
@jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.
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Rob Rees MBE DL (Australia, New Zealand and UK)
(@FoodWorksAus) reported
from
Melbourne, State of Victoria
@NBN_Australia how about you find a way to communicate instantly about outage. Still no NBN in 3103. Any news or update. #Disgrace
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Shawno
(@v8shawno) reported
from
Melbourne, State of Victoria
5 hours #nbn #outage #ferntreegully #fcukssake
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TonyB
(@TonyB_Melb) reported
from
Melbourne, State of Victoria
@Kynes3 Yep...ran it lots of times, always the same. Just now it's showing: NBN 11.32/0.92 ADSL 8.65/0.86 It sucks.
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willdonovan
(@willdonovan) reported
from
Melbourne, State of Victoria
We have to FIX the NBN - then people can study wherever they want. #ciglobal @VCdeakin
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
This Google Stadia thing looks cool. Probably won’t be great in Australia until 5G is here. That said, they recon they only need min 15mb down; max 40ms latency and max 5% packet loss. Many NBN connections smash that. But if it’s widely adopted, congestion will cause issues.
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Bill Birch
(@BelievaBill) reported
from
Melbourne, State of Victoria
@siangard @SenatorDoug @fionaparker1 The NBN was the perfect vehicle to support decentralization....
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daytime2day
(@daytime2day) reported
from
Melbourne, State of Victoria
@Telstra NBN outage. It’s been like that since 9pm last night
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cheah
(@jiawhoo) reported
from
Melbourne, State of Victoria
@Optus hello 👋 why is it so hard to reach optus, called twice with no return calls:( I received my nbn & router yesterday morning but the nbn has been blinking the whole day. Need help!
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Beaver Murray
(@yeppoon) reported
from
Melbourne, State of Victoria
@RachelBkr That's so slow its embarrassing. We're on NBN and it's frequently like that, so bad in fact I got a refund from TPG because the advertised speeds were like watching a glacier move.
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Mark Gambino 🗿
(@timewaster2000) reported
from
Melbourne, State of Victoria
It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@vvmann @NBN_Australia @exetel And no one is accountable. It's actually incredible how bad it is.
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Josh Bornstein
(@JoshBBornstein) reported
from
Melbourne, State of Victoria
yet another round of tax cuts isn’t going to help people on Newstart or the low wage crisis or the climate change crisis or a properly funded ABC or fixing the NBN
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John Dikeos
(@DikeosJohn) reported
from
Melbourne, State of Victoria
@TheTechDudeAU @Telstra_news @Telstra Clearly I’m being sarcastic giving them shit about their horrible service which nobody should be paying for. Got connected to nbn last week and it’s been down the past 2 days. Before this issue when we connected with them 2 years ago we were paying for 3 months and had no interne
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Julian Price
(@julianprice_) reported
from
Melbourne, State of Victoria
@Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.
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Ashemah
(@ashemah) reported
from
Melbourne, State of Victoria
@ReidParker_ Sadly my cable speed is down a bit since NBN turned on in my street.......................
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Donny Kerabatsos
(@DonnyKerabatso4) reported
@Telstra Without internet for a week now. 3 NBN appointments and tech hasn't shown up. Spoke with support and was told will be called back in 4 hours. That was 7 hours ago. Called back and was on hold for 29.5 mins and just cut out. You guys are ******.
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Ryan L-B Studios
(@ryanlbstudios) reported
@onlyrealam Australian here, mine is worse ALL THE TIME Never gets better. Yes I have nbn but no it’s not fibre, there is currently a partition to get fibre in my area I’m going to join
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MisterK
(@DerrickTheSheep) reported
@LuckyCatloaf Honestly NBN gets a pretty bad wrap but compared to the US we’re absolutely living the dream. BUT holy **** it’s the wrong deployment for high density living arrangements.
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Slavica
(@ozrock67) reported
@PatsKarvelas Australians wouldn't need to criticise the NBN if LNP had stuck to Labor's world leading plan. Instead, we have an inferior product doing a **** job, at a time when consistency and reliance is needed. But yeah, no need to mention that at all hey? #lnpfail
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Paul
(@davispg) reported
TFW there's about to be a power outage and you're tempted to trigger another upload of something yet the rain over night has slowed the #NBN so much you don't know if the upload will finish in time ... Only a Coalition government can screw up national infrastructure this badly.
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Blair / Mrs Wayne 🐨❤🇦🇺
(@StallionDuckx3) reported
@Telstra what is WRONG with you?!?! I just want our NBN connection to actually work. I need this to do my job from home, you nongs. Can't believe NBN didn't see an issue and cancelled our technician visit this morning? Absolutely wack. Our hard-earned money deserves better.
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Tristos Maximus
(@TristosMaximus) reported
@NBN_Australia any eta on resolving outage in Seaview Downs SA 5049??? We’ve had no connection for 21 hours now.
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David Winton
(@wintonda) reported
Woke up to our NBN connection being out yesterday morning. ISP escalated to NBN Co that morning. NBN Co advised their tech would visit next day. Tech arrived early morning and fixed issue. Thanks @NBN_Australia for the great service.
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ALAN DENNING
(@alan_denning) reported
There is a iPhone scam floating around this morning in WA saying that your NBN is about to be shut down for three days. BUT the incoming call can be persons number 1 from NSW and the other a Vic number. Go figure 🤔
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Brakes Direct
(@BrakesDirectAus) reported
Unfortunately due to an ongoing issue with our internet today (which powers our phones, computers and EFTPOS machines) we have decided to close early. Apologies for the inconvenience, being a Friday we have requested a doctor's certificate from NBN!