NBN Outage Report in St Helena, Banyule, State of Victoria
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.
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Shar Buendia
(@sharbuendia) reported
from
Melbourne, State of Victoria
Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!
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Dr Queen Christina
(@ChristineEwing7) reported
from
Melbourne, State of Victoria
This #NBN thingo doesn't work any better than ADSL. When it's pissing rain in Melbourne, it drops out just the same.
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Myles Harris
(@millionsofmyles) reported
from
Melbourne, State of Victoria
@MarekRivers No. You'd have new NBN owned hardware etc if you had. It's not just switching over. It's contesting to an entirely new network and NBNCo provide you hardware to do it.
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Craig Morgan
(@Cram3073) reported
from
Melbourne, State of Victoria
@Telstra this is getting ridiculous with the outage in my area #3073 now we are out until the 24th June because some contractor stuffed up and dug the wrong cable. This started the week you sent me a modem to use on the #nbn once it’s activated but not giving
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Rayce
(@Swooptalk) reported
from
Melbourne, State of Victoria
@scott_thewspot Couldn't believe that we needed another box for this crap #nbn Hopefully it works for you better.
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Henry Sutanto
(@fbib) reported
from
Melbourne, State of Victoria
@Telstra when I was connected with cable, I can stream anything with no problem, since changed to NBN streaming live sport is horrible!
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@HyperionPlays @NBN_Australia My rule of management is “Blame falls Up”. It’s not the field techs fault, it’s the people above him in charge of training, planning, scheduling and QC. If he is an irreparable, untrainable **** up, then it is managements problem for not firing him and deploying him.
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Paul Danyluk
(@PaulDanyluk) reported
from
Melbourne, State of Victoria
@NBN_Australia It usually takes under an hour for a technician to come diagnose, fix and get my car started. And he doesn't leave me in a hole of he can't. NBN has a response time measured in days and routinely leaves the problem unsolved and without leaving any indication of next steps.
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g1nchy 🚽 'd 🦐 🌏
(@G1NCHY) reported
from
Melbourne, State of Victoria
@Sheeds_au 5G - Cabled NBN to residentialwill be a white elephant. The core system might only be used by Service Providers to link back bone systems, and I think Australian tax payers, paid for it. Let's spend money so companies can bill us. #Howgoodisaustralia
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌
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Owain 🇬🇧
(@BigO_CS) reported
from
Melbourne, State of Victoria
@MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL
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Crackers
(@crackerscraigo) reported
from
Melbourne, State of Victoria
@NBN_Australia Connection was unsuccessful, problem in the street he says. 🙄
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Paul Danyluk
(@PaulDanyluk) reported
from
Melbourne, State of Victoria
@NBN_Australia your connection goes down and it will take least two days to address the problem. Aren’t you a waste of money!
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Paul Duldig
(@PaulDuldig) reported
from
Melbourne, State of Victoria
@NBN_Australia is an unbelievably bad service. We have fttp which should be +90MBps. The reality is far worse. Every minute we go from no service, to 10 to 90 and back again. Service provider doing their best. Six months this has been going on. Just terrible.
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Rayce
(@Swooptalk) reported
from
Melbourne, State of Victoria
This #nbn is just the worst crap on the planet, not matter which companies I have tried, the drop on speeds especially at late arvos is just discussing.
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@vogrady2132 @RobbiePHannan @Bukumbooee @NickRossTech @delpjm @Kynes3 @Lellane @ABCmediawatch @Commsday @StevejCbr @jonaholmes48 Oh it’s great out in North Balwyn. Numerous addresses in our str have Telstra connections but don’t appear on NBN list. I got address added after a query at NBN booth in Doncaster. Then it disappeared, got it back but NBN site says no service till next May - next door has NBN!
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James Cridland
(@JamesCridland) reported
from
Melbourne, State of Victoria
@DwdDave @adambroach "Old" Aussie broadband - 120M down, 4M up. When I "upgrade" to the NBN, I'll have 100M down, 20M up, for $40 more a month. I have to upgrade by the end of next year, though not in much hurry.
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Warwick Hughes
(@warwickfilm) reported
from
Melbourne, State of Victoria
Getting NBN today, finally I can have an already outdated internet service!
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Jen
(@hot_garnish) reported
@Telstra 4th NBN appointment cancelled without information, internet problem still not fixed, yet you are happy to bill us for substandard service😡😡
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gtrax
(@realeko) reported
@Aussie_BB NBN don't deserve anything. Wish I picked a different provider. Mine was not installed properly so it drops whenever it rains. I've had answers from diff ABB ppl that contradict each other. Either way they say its not their problem
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Garpps Spl
(@TheGrapesInc) reported
>get an actual aussie bloke and he is being down to earth and proper instead of just going through a script and he's trying to sort out what's going on with the dodgy nbn *****
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Ian recovering from 6mths in Hospital
(@iPilko) reported
@hot_garnish @Telstra Gosh @NBN_Australia what are your teams up to. Sounds like you’ll need to pass on the missed appointment customer payment here x4.
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Kylie W 🇦🇺
(@aussiemum30) reported
What's with myoptus messenging service, drop-outs while mid conversion trying to correct another issue optus created because you hire under trained people to fix issues. I can't believe the mistakes optus had made after simply changing from nbn to wireless modem
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dannih13
(@dannih131) reported
@Telstra was mislead to and lied to in the shop by a staff member about my nbn modem wish I’d never walked into store and what amazing way to treat a customer good customer service there NOT
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Kazbah
(@cas_bar000) reported
@Optus our internet is absolutely non-existent, ATM. Checked w/friends: same. No amount of rebooting the router cures the incessant buffering and slow loading. Realise root cause is @HonTonyAbbott's traiterous deal w/#MERDoch in 2013 re: NBN but now we're onto 5G, I mean - WTF?
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Australian Made
(@Lucky_Country_) reported
@Christo21102016 Agree, the NBN should never have been cut down technology wise. The original fibre rollout was never going to be built to Labor’s forecast budget and timeline, however LNP should have persevered with it and finished it. #nbnfail #LNP
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Maria
(@MLolderandwiser) reported
@Optus I went to Harvey Norman Wonthaggi and spoke to Laughlin. This young man was wonderful I have not experienced such superior customer service before. He solved my problem and even told me how I could save $ by changing to your NBN.
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Garpps Spl
(@TheGrapesInc) reported
@dandandesuwa It's not that, it's the nbn box down the road is once again ******, it's not to do with me sitting it on the floor lmfao