NBN Outage Report in St Helena, Banyule, State of Victoria
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup
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Glen
(@glensarsero) reported
from
Melbourne, State of Victoria
Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
Hi @Telstra my nbn connection dies temporarily again, and still my "smart" modem doesn't kick over to 4G as promised. Why does this keep happening? Remote service repair from last time still didn't fix it.
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Glen
(@glensarsero) reported
from
Melbourne, State of Victoria
Hi @NBN_Australia I’ve had 9 dropouts in 2hrs. My provider says they change things but still the same issues daily. Need this sorted. I’ve changed providers recently and the issue still persists. Can you help?
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Liam Fitz
(@Fitzwah) reported
from
Melbourne, State of Victoria
@Telstra I wake up this morning with no NBN and 4G struggling. ETR Tuesday! Was working ok last night. So my smart modem is useless due to the 4G issue..can't even hotspot.
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)
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SharpxxPlays
(@SharpxxPlays) reported
from
Melbourne, State of Victoria
@NBN_Australia Good news I fix it by replacing the telephone cable, every time the power goes out the telephone cable dies
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Scott Wright
(@scottwright87) reported
from
Melbourne, State of Victoria
@Steen_Dr @TPG_Telecom I’m having the same issue today. NBN drops out every 20 mins. Have to reset the box to get it to work again, briefly...ascot vale Vic.
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Alan J Wright
(@alwriting) reported
from
Melbourne, State of Victoria
It's not just gamers clogging up the NBN. We're all to blame really. By using the NBN, we are obviously ruining a brilliant system and preventing it from reaching its true potential. I can see that now. I feel awful...
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PlungerVax
(@plunger007) reported
from
Melbourne, State of Victoria
Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent
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Sheeds
(@Sheeds_au) reported
from
Melbourne, State of Victoria
Power is out. Wild weather in Melbourne. Happy I could get to my NAS for a proper shut-down on backup UPS power to save myself a 3 day volume rebuild/consistency check! Dream machine is still running but the NBN fibre connection box does not have a UPS backup on it...
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Sarah Cretu
(@crets_drums10) reported
from
Melbourne, State of Victoria
Never thought anything could be slower than Australian NBN but here we are with only 2% of Australians vaccinated 🥸 @ScottMorrisonMP
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Brendan Lloyd
(@iambrendanlloyd) reported
from
Melbourne, State of Victoria
@Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺
(@stirlospace) reported
from
Melbourne, State of Victoria
@LDenshire @DrKathleen1 This x10000; I’ve heard about 1 good story out of about 50-100 bad ones ;/ it seems similar to the NBN but is far more life / health threatening
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Nick
(@nick_komo) reported
from
Melbourne, State of Victoria
@jiggyjet1 Off and on but on now. Lately down alot i suspect NBN installations in area. But should be compensated and better warnings
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Myles Harris
(@millionsofmyles) reported
from
Melbourne, State of Victoria
@Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.
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Scott and Nadia
(@ScottAndNadia) reported
from
Melbourne, State of Victoria
@Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??
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Mark T Perry
(@MarkP561) reported
from
Melbourne, State of Victoria
@Telstra Nth Alphington 3078 absolute crap nbn 3.3 Mbps download! Is there a fault? Working from home very difficult ☺
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Ex-American
(@americanozmom) reported
@NBN_Australia @darthted is this helpful or is it just more of the same non-help?
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Maz
(@maz_net_au) reported
@NBN_Australia Sorry. I no longer have a poor quality, overpriced NBN service. I cancelled it this week for a 5x faster, more reliable 4G service after 10 months of inaction from the NBN.
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Yug Nivek
(@YugNivek) reported
@LennaLeprena I have never forgiven Turnbull & the LNP for what they did to a Bloody great opportunity to push Australia into the 21st Century. The party of stagnation, the party of Retro thinking. Laughable that they put the same guy that destroyed Telstra(Telecom... PMG) in charge of the NBN
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Aussie Racer
(@BengalRacing) reported
@Telstra Hi Dave, we finally had a technician come out Friday arvo. Guess what he found? When the NBN was installed in 2019, one of the parts used was corroded. Almost 2 years of complaints from us, 2 years of @telstra doing exactly what you are doing now - assume the problem is me.
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Vatche
(@Vatche63) reported
@AlboMP My daughter tried to order nbn and was informed due to lack of hardware, nbn was not offering hfc service for the time being. She lives in Armadale. No eta, just the option to register interest and you’ll be notified.
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Truth Hurt
(@TruthHurt11) reported
@Telstra 10 days. NBN connection. Only Luke the Robot keep coming up for last 10 days & repeats his msg . Telstra knew that the NBN had faults with the service. Until today the Sunday 21st no service . GO TO HELL TELSTRA. I discard u after 34yrs #telstra #smh#consumeraffairs
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Patrick Holt
(@PatHoltAus) reported
@Aussie_BB called support line, automated message said there's a WA NBN outage, but NBN status page says it's fine... One of these statements is false. Any updates??
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GooberMarx
(@GooberMarx) reported
@Khuz_A @Ali_Hijazi @AlboMP ???This is exactly the service I get. Fixed phone line copper from the node to our house. Lucky to get 20mps consistently. It might not be NBN infrastructure but it damn sure is part of the network and it’s dumb as ****.
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MikeyMike
(@LikelyVictorian) reported
@MoaniePandium @DanielBleakley Hey did that in 2020. They watered down the NBN back in 2013.
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Ryan Williams
(@RyanWil62993886) reported
@singaporedavid1 @TurekAndrew @AlboMP As an original builder of the first NBN networks across the world, the whole concept of Fibre was ludicrous, not one of them understand the properties of Fibre, not one has any idea of the actual cost There has never been a fibre network of this scale built anywhere on the planet