NBN Outage Report in St Helena, Banyule, State of Victoria
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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Owen Minogue
(@owen_minogue) reported
from
Melbourne, State of Victoria
@NBN_Australia It’s just very difficult when your service has been out for hours and the NBN website hasn’t been updated to reflect what’s actually happening until 6hrs later
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David Mesas
(@DaveMesas) reported
from
Melbourne, State of Victoria
@NBN_Australia I have to wait until next Wednesday to get a new NBN box cause the last tenant kept it. I am paying a service, not enjoying it and missing important meetings and projects because my job depends on it. Could you send a technician earlier please? @BelongAU #nbnfail
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.
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𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー
(@ianfarrow) reported
from
Melbourne, State of Victoria
I quite enjoy those calls offering to fix my NBN service. I usually ask them if they are religious and if so, how they reconcile their faith with stealing. Today I told the caller how happy I was that I don't have to go home every night and outline how my day was spent stealing.
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Ade
(@BillieHill64) reported
from
Melbourne, State of Victoria
Oh #PEM, why do you hate me so? Yesterday was so much fun. Up by 7am for NBN internet installation. Spent the day configuring the home network & family devices including the PS4 and actually played a game. Watched some TV with family. Felt alive. Paying for it today. #MECFS #PWME
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt
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Fall Guy 1649
(@Clockdistrict) reported
from
Melbourne, State of Victoria
@robertofryan @NBN_Australia ISP are trying but NBN keep rejecting, which is just stupid.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@NBN_Australia Proposed solution is to use a mobile service if HFC is down. 🙄
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Ron Nelly’s son 👀 🦘➡️🇦🇺
(@Dlanorx) reported
from
Melbourne, State of Victoria
Looking at the Government NBN announcement. Always look for what’s Not said, not what’s said. What will the customer connection/reconnection cost and will the customer pay for it
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David Mesas
(@DaveMesas) reported
from
Melbourne, State of Victoria
@BelongAU Sure, but it’s definitely not an option wait for 9 days to have my internet connection ready again, don't you think so? @NBN_Australia hope you can send someone asap plz. This is frustrating guys and harder during #melbournelockdown. I'll send a formal complaint @acccgovau
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Silk's talkings
(@DanSilkstone) reported
from
Melbourne, State of Victoria
First day hooked up to @TurnbullMalcolm’s NBN and our 5-laptop homeschool is barely functioning. So exciting to switch from a service that has worked just fine for years to one that is already unable to keep up with what we need it to do.
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Ian McDowall
(@IanMcDowall2) reported
from
Melbourne, State of Victoria
@Telstra hey your nbn not working, 3085
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Anthony Vandewerdt
(@AussieStorBlog) reported
from
Melbourne, State of Victoria
@Aussie_BB @NBN_Australia Hi guys. Telling me exactly 1 minute before you turn off my internet that there is a scheduled outage is a dishonest business practice. Can you please use more honest language ? 1 minutes notice is not “scheduled.” It’s very much “unscheduled”
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Pamela Curr
(@pamelacurr) reported
from
Melbourne, State of Victoria
As NBN resuscitated- let’s not forget the 240 men dumped on Christmas Island with no access to phone internet to contact family and lawyers- 4 slow decrepit computers per 60 men is not 2020 communications
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.
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Martz
(@MartzMurph) reported
from
Melbourne, State of Victoria
@Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN
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Owen Minogue
(@owen_minogue) reported
from
Melbourne, State of Victoria
@NBN_Australia Thanks Amy. The NBN website said there wasn’t any service issues in the area until just after Midnight when it was updated advising there was an unplanned incident in the area and the service actually stopped working just after 6pm due to the storm.
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Alan J Wright
(@alwriting) reported
from
Melbourne, State of Victoria
@theprojecttv @theprojecttv something of a powderpuff examination of the Federal Govt's massive backflip on NBN. Little surprise Malcolm Turnbull batted away any hint of criticism. So many households were dudded by this debacle. Inferior, poor quality delivery. It's no joke.
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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neil small
(@neildsmall) reported
@LucyTurnbull_AO @QuentinDempster @zalisteggall Too bad your husband promoted Christian Porter, he did nothing while in power about all this sleazy behaviour in Parliament, and why did he deliberately stuff up the NBN roll out? As a favour for Murdoch?
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Optus
(@Optus) reported
@katlovescoffee_ Morning Kat. I'm sorry for any inconvenience caused, I can see that NBN have reported an unexpected outage atm. The tech teams are on site and are working hard on getting things restored asap. Thanks heaps for your patience on this -Quade
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Ponni
(@ponbori) reported
@DodoAustralia Is there a current NBN outage at postcode 2170? Cannot seem to get through to anyone on the Dodo help line and our area was not listed as one of the suburbs impacted. We have people working from home, would appreciate help asap.
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Kat Fowler
(@katlovescoffee_) reported
@Optus is the NBN down in mitcham 3132?
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Brendan McVay
(@bsmcvay) reported
@TPG_Telecom @NBN_Australia Internet down in 2226. Down for a whole bunch of houses not specifically with TPG. Any news on rectification?
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Andy Withers
(@witho68) reported
Hi @NBN_Australia My network has crashed in Sutherland. Can’t reboot. Any issues in Southern Sydney. I’m working from and unable to do so.
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Andy Withers
(@witho68) reported
@NBN_Australia Thanks. We are still down. Talking with our WiFi provider but seems no issues their end. That said they are running tests.
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Adam Fowler
(@AdamFowler_IT) reported
Scam caller today: Due to scam calls in your area, we are disconnecting NBN, fixed line and mobile services for 3 months. Would you like to buy a backup service? ... they hung up as soon as I said I was driving and not in front of a PC.
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Sophie Love 🎧🎤👩🌾
(@TheNakedFarmers) reported
@PaulFletcherMP @NBN_Australia WHY have you not granted satellite customers who have no landlines or mobile (towers out) extra data to get through this crisis situation? What are you DOING down there in your cushy offices with your huge salaries while we are wet, cold, exhausted?
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MisterK
(@DerrickTheSheep) reported
The worst thing about the NBN is how so many businesses can no longer have a reliable fax service and the implication this has on how lunch shop orders from manufacturing plants are placed