NBN Outage Report in St Helena, Banyule, State of Victoria
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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Nathan
(@NathanReesW) reported
from
Melbourne, State of Victoria
@TPG_Telecom @NBN_Australia 11 days no internet, 4 no show technician appointments. Customer service people sounding nervous and refusing to refer to anyone who can do anything other than offer us another meaningless appointment. What’s going on?
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.
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Scott and Nadia
(@ScottAndNadia) reported
from
Melbourne, State of Victoria
@Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??
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Liam Fitz
(@Fitzwah) reported
from
Melbourne, State of Victoria
@Telstra I wake up this morning with no NBN and 4G struggling. ETR Tuesday! Was working ok last night. So my smart modem is useless due to the 4G issue..can't even hotspot.
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help
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PlungerVax
(@plunger007) reported
from
Melbourne, State of Victoria
Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup
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Brendan Lloyd
(@iambrendanlloyd) reported
from
Melbourne, State of Victoria
@Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!
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Tal Rotbart
(@rotbart) reported
from
Melbourne, State of Victoria
Hey Sydney! Is your internet frustratingly slow during lockdown? You can thank the LNP for their ****** version of NBN #LNPdisgrace
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Sheeds
(@Sheeds_au) reported
from
Melbourne, State of Victoria
Power is out. Wild weather in Melbourne. Happy I could get to my NAS for a proper shut-down on backup UPS power to save myself a 3 day volume rebuild/consistency check! Dream machine is still running but the NBN fibre connection box does not have a UPS backup on it...
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Glen
(@glensarsero) reported
from
Melbourne, State of Victoria
Hi @NBN_Australia I’ve had 9 dropouts in 2hrs. My provider says they change things but still the same issues daily. Need this sorted. I’ve changed providers recently and the issue still persists. Can you help?
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Mark T Perry
(@MarkP561) reported
from
Melbourne, State of Victoria
@Telstra Nth Alphington 3078 absolute crap nbn 3.3 Mbps download! Is there a fault? Working from home very difficult ☺
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PrincessPooket
(@JBPooket) reported
from
Melbourne, State of Victoria
I don't understand Dave Sharma most of the time. Being let down by the **** NBN whilst explaining how his government hasn't had a ****** failure addressing Covid is just ironic.
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cedarpunk 2077 (verx)
(@nukekitty) reported
from
Melbourne, State of Victoria
Might need to start stream even later my internet is hard down right now ;W; It's hard to be consistent with stream times due to the NBN dropping out randomly every day. On the phone to support again
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Glen
(@glensarsero) reported
from
Melbourne, State of Victoria
Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.
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Sarah Cretu
(@crets_drums10) reported
from
Melbourne, State of Victoria
Never thought anything could be slower than Australian NBN but here we are with only 2% of Australians vaccinated 🥸 @ScottMorrisonMP
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)
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Hayden Reeh
(@r117312g) reported
from
Melbourne, State of Victoria
Could @Telstra be any more useless.... Our NBN has had issues for over a week, spent a day at home for a technician that never showed up. Had multiple calls dropout/hung up on. So over it. Time to find another provider. Recommendations? #NBN #Internet
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@_KelloKitty Cancel the NBN! I did!
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Alan J Wright
(@alwriting) reported
from
Melbourne, State of Victoria
It's not just gamers clogging up the NBN. We're all to blame really. By using the NBN, we are obviously ruining a brilliant system and preventing it from reaching its true potential. I can see that now. I feel awful...
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Darwin II
(@snakethumper) reported
@moylecroft @NBN_Australia NBN has been out all day. The whole area. Got a warning first thing this morning from my ISP, they knew, and they are really good. Then i go to the NBN Outage site, it doesnt show any outage. FFS.
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Matthew Moyle-Croft
(@moylecroft) reported
@natebrooks23 NBN should be held to deliver a useable service and, if you read all their SLAs and caveats really aren't.
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Paul Scott
(@paulscott442) reported
@Optus Best thing I did was to leave optus. Awful NBN and abysmal customer service. Never will return...
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Fiona, patton_emerging🐀😈🐘🐘🐘
(@FionaPatton10) reported
@lawrepforjesus @AjratYllek I tell them how sorry I am that they have to do something so horrible just to keep food on the table, but also tell them how disappointed their mum would be to find out they don't really have a good job working for Telstra, NBN, Amazon etc. Often they say sorry before hanging up.
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Paul Johnson
(@Yuraygir_137) reported
@LordSoth123 They _can't_ privatise the NBN, never were going to be able to without taking a huge loss. Too expensive, and being overtaken by the wireless technology govt was warned about before choosing to waste many billions on the NBN. #OldTechnology How much is still held 'off the books'?
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Mack
(@mack_dad) reported
@fawcett_jimmy I don't get it? Why would it be great for me? I have NBN and over 300GB of data on my phone. Terrible attempt at humor
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Lindy Botha
(@lindy_botha) reported
@LucyTurnbull_AO You think we have forgotten about " $444 million Government donation to tiny reef body". Never forget the NBN rubbish and wasteful. Never forget your discrimination against the unjabbed - democracy, human rights/freedoms only for some.
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r matthews
(@stillreezy) reported
internet is down for nbn scheduled maintenance. the whole business runs on the cloud lol
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Matthew Moyle-Croft
(@moylecroft) reported
@NBN_Australia If it was genuine emergency stuff well fine, but this is days and days of techs doing clearly scheduled work to remediate a dying technology.
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Vinodh Murthy
(@Vinuodh) reported
@TPG_Telecom Hi, my NBN service is down from morning. I didn't get any notification for planned outage. Can you pls check and advice.