NBN Outage Report in St Helena, Banyule, State of Victoria
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at NBN
NBN is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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Paul Walsh
(@sportpaul) reported
from
Melbourne, State of Victoria
@Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed
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Eaon Pritchard ★
(@eaonp) reported
from
Melbourne, State of Victoria
Power outage has borked nbn
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Petros Ioannou
(@petros_ioannou) reported
from
Melbourne, State of Victoria
@Telstra A fault in the street. Requires the NBN team to come back and do works. Apparently that can’t be done till Jan 31st After 2 hours on the phone I managed to get an extra 25GB added to my mobile data. No further resolution possible though I’m told
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Cosi Cosmas
(@simplemonk) reported
from
Melbourne, State of Victoria
@HughJeffreys I’m with Kogan Internet - have nbn with them.. experiencing constant drop outs with the service.. Kiflgan support blame nbn
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Cruiizin
(@Cruiizin) reported
from
Melbourne, State of Victoria
@NBN_Australia down at the new place, now the dreaded one hour call with @Optus
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Dancer, your Space Dad 🐝🐝🐝🐝
(@algo_anthill) reported
from
Melbourne, State of Victoria
@NBN_Australia Apparently, I have upstream and downstream sync, but the online light never settles and then the modern starts over after 30 seconds or so.
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Endy
(@Endrina_Ender) reported
from
Melbourne, State of Victoria
Hey @Telstra Your NBN sucks
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.
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LaScigna
(@LScigna) reported
from
Melbourne, State of Victoria
@pwwingman @khtagh I read where we are worse than that. And we're paying millions for a substandard service that is going nowhere. Aust is way back on climate change, education, NBN & on so much more. But we are no. 1 for most corrupt criminal govt. #LNPCorruptionUnplugged #LNPCrimeFamily
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Simon Cozens
(@SiCozens) reported
from
Melbourne, State of Victoria
@iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf
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Sue Bursztynski
(@SueBursztynski) reported
from
Melbourne, State of Victoria
@strollingrabbi I’d say so. On the other hand, he hasn’t fixed it, so happy to blame him too. I’m currently awaiting my NBN, dreading it. A friend has let me use his speedy network for now, but he knew what questions to ask when his was installed.
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Jarrod Robins
(@jarrodrobins) reported
from
Melbourne, State of Victoria
@Aussie_BB Thanks but I already called. NBN seems to have told AussieBB as much as they’ve told me - zilch, only “solution” is to just wait until they decide to hook it up properly, in contrast to whatever NBN did the last couple of times 😞
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Andrew J Phelan
(@ajphelo) reported
from
Melbourne, State of Victoria
@HCICanberra @Birmo @AIBC_Ltd @MEAIndia @IndianDiplomacy Great to see. One request. Please do your best to shut down all the fraud call centers based in India who ring Australian numbers pretending to be CommBank, the NBN, Telstra etc. I get calls everyday. If my mum who has dementia picks up she gets distressed. My neighbor lost 5k
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Luke Meehan
(@lukasm) reported
from
Melbourne, State of Victoria
My home ADSL is getting so bad I’m honestly looking forward to changing to cable internet when the multi tech mess NBN makes it to my area next year
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Jarrod Robins
(@jarrodrobins) reported
from
Melbourne, State of Victoria
@NickRossTech @NBN_Australia I had installers come out 3 times now 1. Put the box on crooked 2. Came back next day to connect cabling to the pit across road 3. Third guy came and inspected pit in front of house, then left Next day my “ready for service” is not ready, needs “more work” but they won’t say what
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Jono: Fallen Order 🖖🏼🏳️🌈🎮
(@jono_hayward) reported
from
Melbourne, State of Victoria
Oh yay. So there’s some work on water pipes (or something, I dunno) down on the street outside my apartment building and now my NBN’s out. Looks like they might have severed the cable for the whole building 😫😫
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Liza✨
(@elizaalanz) reported
from
Melbourne, State of Victoria
@Telstra please fix your nbn so I can watch Netflix without it disconnecting every 5 minutes
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Cillian Davie
(@C_Davie97) reported
from
Melbourne, State of Victoria
@iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.
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willmsn
(@will_msn32) reported
from
Melbourne, State of Victoria
Hey @NBN_Australia there’s been an outage in my area of Keilor East since 530am. All power has been restored since 540am it’s now nearly 10am. Please do something about it some people need to work...
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adenos slept
(@adenos_tiger) reported
from
Melbourne, State of Victoria
@Telstra NBN is down in 3165. Both the cable conversion box says online. No dial tone in the phone. Just trying to have a relaxing night, but seems that's not going to be the case now. :/
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Wright
(@RichardKGrump) reported
My phone is buggered. I can't research new phones because @NBN_Australia won't fix my internet. I don't want a phone with a great camera. I have 2 better cameras than any phone. 1/3
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The Thoughts of Kev
(@Kevs_view) reported
@blahblahellis Do they connect you to the national NBN broadband network?
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💧Ron Jones❄
(@RBJRON) reported
@bushboywhotweet I use to regularly have problems with the Landline internet until the NBN Wireless became available and since changing over to wireless I haven't looked back
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Richard Wright
(@RichardKGrump) reported
@LlJuju2022 Nope. NBN don't work in the rain. Or on Fridays it seems. They say Monday but it will probably rain. They are hopeless at customer service.
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old hack
(@gudnotevl) reported
@Telstra Just checked my work iPhone and its happy.. must be the rubbish transceiver in the Samsung s20+5g you sold me (again). I'll chase the nbn issue separately.
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Eirlys
(@eirlys_enfys) reported
@iiNet I only ask because I have received an email from someone reporting to be netspeed saying it's going to be shut down in the ACT then telling me to switch to the NBN through Aussie web or something like that designed to freak people out just thought you should know
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Colonel Klink
(@NickAppDev) reported
Hey @Optus I can't connect to the internet via the NBN. FTTC modem 2nd light is flashing red. Please help.
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3ris
(@3ris9) reported
@JohnBB40921542 @SenKatyG @AustralianLabor nbn - wfh proved it was critical infra Your wrong about the disabled most are on unemployment benefits, which are worst in the oecd private school kids get triple the funding of public totally support you on immigration though I'd add same economic crap in all 3 too
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brian dodd
(@bushboywhotweet) reported
@L_DeWeaver Hi Lynne, no I am at the other end of the Clarence valley, Jackadgery. The Mann River is flowing pretty high as well. NBN are supposed to be looking into the problem. My daughter is on the same satellite with another provider & has no problem.
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Matthew
(@Magnesiumsoft) reported
@PreacherBTC @SpaceX NBN always going down...