NBN Outage Report in St Helena, Banyule, State of Victoria
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at NBN
NBN is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (10%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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Hamish Bowly
(@hbowly) reported
from
Melbourne, State of Victoria
@VaperNt @GregHuntMP @Bowenchris NZ broadband makes NBN look like the outdated under performing service it is & cares about their citizens health and well-being Let alone helping their own economy and exports. Need to move. We could have new manufacturing & export with effective regulation #WeVapeWeVote
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Nathan Fothergill
(@MonkeyMagic88) reported
from
Melbourne, State of Victoria
@Telstra @stoobii Outage site down as well. This is not NBN I think it is Telstra, and let's be honest, probably China again
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia I’m saying we spend to fix the issues so it works properly rather than spend on marketing to cover it up. Although returning it with the receipt for a full refund is a good idea. $51 billion for the 43rd fastest internet that already is past its used by date is crazy.
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia Because long term you still need to get rid of the copper... you can’t do any upgrades and copper slows the whole network. Copper is already working at capacity. It’s just deferring the expense rather than the cheaper option of doing it right the first time.
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AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.
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Ella Lee
(@elee_bella) reported
from
Melbourne, State of Victoria
@julessz71 @Channel10AU Bring on the NBN, so I can avoid commercial tv’s poor time management skills, inconsistency, and stream everything.
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AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!
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Jonathon Sciola
(@Jonathonsciola) reported
from
Melbourne, State of Victoria
Vodafone NBN down? Melbourne's?
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K A Latchford
(@klatchfo95) reported
from
Melbourne, State of Victoria
@simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn
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Raza
(@rehanrazach) reported
from
Melbourne, State of Victoria
@Telstra seems like outage? When I try to ring 132200 it say due to emergency agents are not available. My NBN is down and 4G failover too.
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Phil Maude
(@dooglelover) reported
from
Melbourne, State of Victoria
And it seems since I got the NBN connected the wifi is down till Monday. Monday? Is this for real.
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@NBN_Australia I’ve actually had some amazing speed results (both up and down) using the 4G/LTE phone network... I got it as a backup for the failing NBN and it’s comparatively amazing and cheaper. And it didn’t cost Australia $51 billion.
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Just had a storm go through. @NBN_Australia has dropped out. I will reiterate what I've said so many times - the network is such a technological disaster that has wasted billions of tax payers dollars and set this country back 20 years #fail #nbn #outage
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@BrowntownBrew @DaviesDasher @NBN_Australia And TPG/Voda are using cheaper Nokia tech and being cheeky with placment. 5G is better than broken NBN, but you’re right that we need proper fibre!
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia So it’s cheaper as it isn’t even close to working at capacity - and once it’s in that’s it. Light based tech is way more versatile, and we need to dig up the copper anyway. Slow expensive internet also kills business.
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Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...
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Michelle Mannering 💎 #StayHome
(@MishManners) reported
from
Melbourne, State of Victoria
@PaulRebec @Telstra Yes please THIS. I spent 45mins troubleshooting, reconfiguring networks, rebooting routers... nothing. Even checked NBN status... finally tried to check the Telstra service. Your webiste is down too. Like send us a text, it isnt that hard!
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Owen Minogue
(@owen_minogue) reported
from
Melbourne, State of Victoria
.@NBN_Australia are their any outage to the NBN service in the 3070 area of Melbourne? My @BelongAU service is continuously dropping out
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia Malcoms option looked cheaper on paper because it was wrong... it’s now blown out to way more than the origional Labor costing. Cheap now, and best value long term are different. And we picked the worst of everything.
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k6a w12e back in Australia 🇱🇰 🇦🇺🦘
(@nzicecool) reported
from
Melbourne, State of Victoria
@sarahbr2020 @Telstra DNS issues in all states except QLD and WA. If you know how to change use Google DNS or Cloudflare that should get you going. NBN connection is okay
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Hill Cloud
(@cloud_hill) reported
@NBN_Australia LOL techs driving around replacing all our antennas because NBN says no problem in Canowindra. New antennas not fixing the problem. Sheer incompetence. NBN fix the wireless in Canowindra!!
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Brendan Daly
(@bjd) reported
And yes when the internet is not working we can’t make outgoing calls (cos of course everything is now nbn phones=phail) but at least we can communicate internally which isn’t everything but it is something.
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Chris Schmidt
(@schmidt4sturt) reported
@stanleywaite1 @GreyBishopsPawn Absolutely the infrastructure for renewable energy needs to be state owned. Also, the security, the ordering system etc can use infrastructure and security systems owned by the govt. But like the NBN - the network is publicly owned, but private companies can sell "air" time.
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Aaron
(@promythyus) reported
@DavidPocock Grand Central Towers is not connected to NBN and iiNet has a monopoly on internet service. It was built during 2019. How does this happen?
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Entrust ICT
(@EntrustIct) reported
Please be advised that an upstream carrier is experiencing an outage that is affecting some Entrust ICT nbn services in the Tullamarine POI. The upstream carrier is working to resolve the issue and we will provide updates as they become available.
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David Pocock
(@DavidPocock) reported
NBN Co aren't 100% sure (but will find out) about all the factors that make the ACT more expensive than anywhere else, but think the main issue is local laws that govern access to poles, as well as problems with ageing polls 🤔 Hopefully issues we can work to fix.
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Damiano ⚒
(@damianoau) reported
@DodoAustralia Hi Dodo, any idea when the NBN will be up and running again in Greenvale? Been the good part of a day down.
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Shane Bryan
(@ShaneBryan_IT) reported
@Telstra Nah no thanks. I reboot the router & the NBN box and if it doesn't come back, it's clearly a network issue. Last time I let support talk me into troubleshooting on the router, they convinced me to do a factory reset and it didn't come back online. So pass.
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Emerico Barrea
(@emerico777) reported
@VodafoneAU You got your sales People trying to force NBN so that the customer/consumer can't function like a sicko version of looney tunes Disney animation. You got to be joking dear CEO
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Entrust ICT
(@EntrustIct) reported
Entrust ICT would like to advise the NBN outage affecting some services has been rectified and all services should now be back online. Please reboot your CPE if it hasn't automatically re-connected.