NBN outages and service status in St Helena, Victoria

Problems in the last 24 hours in St Helena, Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Toe-knee (@yourmama717) reported 6 minutes ago

  @NBN_Australia That’s understandable however there were basically no updates from nbn over long periods (12+ hours) throughout the outage. What the hell are nbn doing? How is the network so poorly designed that an outage for an entire suburb lasts 26 hours???!!???!

• 
  Pricette (@gopricette) reported 8 minutes ago

  @Austen And my facetime calls over Australia’s NBN (government fiber/wire) cut out all the time. Lol

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  alex (@alexB00683977) reported 13 minutes ago

  @ShackelWill @JoSmith05406728 It’s Labor’s miserable ghost Turnbull who was in charge, same blowout happened with his other failure the NBN. If K Packer hadn’t provided his financial support which later he regretted Turnbull would be just another punter. Kerry had nothing good to say about him.

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  Cdbrown (@BrowntownBrew) reported 14 minutes ago

  @LambDownUnder @bigboatbruce @james00000001 We never had true competition before because Telstra controlled it all. We wouldn't be in the mess if LNP didn't sell Telstra as a single entity despite being advised to split. Then they wouldn't split and participate in the nbn build similar to NZ.

• 
  Steph McG (@oohaah_67) reported 19 minutes ago

  @Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.

• 
  Fix the planet: be progressive - 🇵🇸 (@Boom_ThatHurt) reported 25 minutes ago

  @boganintel @AlboMP It's infuriating the situation this govt has got us into by not having any backbone WSE There has been no nation building since the NBN and Abbott wrecked that So many plans that could be implemented but nothing except a moronic sub deal that sucks $B out of the economy for what?

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  Peter 2.0 🐁🌸 (@PeterPeterV20) reported 27 minutes ago

  @WazzaGc @PaulineHansonOz Omg don't get me started on the NBN... Mostly poorly designed network and rollout

• 
  LC ✝️ (@leeves_chou) reported 29 minutes ago

  Proof of occupancy – this document request is another interesting thing. To ensure the application is from a real resident at the property, NBN sometimes needs proof, like a lease contract or water bills that match the applicant's name and address. However, this process can really delay provisioning. ISPs can check if the LOC ID is empty and see that no service is connected; they could just sign the customer up. If there is an existing service and the name on file doesn’t match, send a message to the new customer that provisioning is stuck for xxx reason. If the name on file matches, they can just hook them up. The process could be so much easier!

• 
  Ryan Emery (@ryanremery) reported 31 minutes ago

  @VodafoneAU And, of course, @VodafoneAU is claiming they have to wait 24hrs for my "service number" to change before I can get the FTTP I requested 2 weeks ago. @NBN_Australia says it hasn't received a modification request. Today or 2 weeks ago. Time for the ombudsman.

• 
  Michael🧙 (@mich___l) reported 31 minutes ago

  @ruicharadrius lol do you live in the middle of nowhere or something? NBN is fairly quick in most places. I get 250 down, 50 up for a decent amount for a decent amount and no downtime.