NBN Outage Report in St Helena, Banyule, State of Victoria
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (4%)
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TV (2%)
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Phone (1%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@NBN_Australia Yeh no. There is nothing great about a 2 day outage.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING
(@Japandaman71) reported
from
Melbourne, State of Victoria
@iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.
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Gabriel Bergmoser
(@gobergmoser) reported
from
Melbourne, State of Victoria
Top work from @VodafoneIN: postponing our NBN connection leaving our internet a crawl, not connecting on the rescheduled day (no explanation) and ensuring that their hold music is excruciating and populated with the same irritating messages to make you want to hang up. Brilliant.
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Phil Wait
(@philomglol) reported
from
Melbourne, State of Victoria
Another day another @NBN_Australia scheduled outage
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Kent Pieterse
(@Kentpieterse) reported
from
Melbourne, State of Victoria
@NBN_Australia it’s almost been 24 hours without internet in some of the Brimbank Council suburbs in Victoria. What’s the ETR at this point as the longer my internet is down, the less of my job I can do. PS I understand you have limited employees due to lockdowns but come on...
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@NBN_Australia I'm currently working with 13 22 00 to figure out why NBN is not working. There is no smooth sailing.
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus It's now 36 hours since the NBN has been down.
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@NBN_Australia I'm currently working with 13 22 00 to figure out why NBN is not working. There is no smooth sailing.
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Daimo
(@Daymeaux) reported
from
Melbourne, State of Victoria
@iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!
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😷Champagne Dame of Oz 🥂
(@ellisoconnor) reported
from
Melbourne, State of Victoria
@selga55 Yes as it was a condition of our NBN but we never answer it
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Craig Hutton
(@Hutton_Lab) reported
from
Melbourne, State of Victoria
@DuttonChemistry @sjwill99 @gnljameson @p_schwerdtfeger A tangential issue, but Oz can never do online teaching properly with our half-baked NBN. 5 people in my house trying to do live sessions on Zoom/Teams through a single (newly laid) coaxial cable doesn’t work. We are ‘lagging’ in so many ways.
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@Jeff_Sparrow Try once you've connected. - Not being able to contact the supplier (NBN) and the source of the issue directly. - Once you have lodged a ticket, being actively blocked from contacting support. @Telstra IVR: Your ticket is in progress, you receive updates through the App
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Craig Hutton
(@Hutton_Lab) reported
from
Melbourne, State of Victoria
@NBN_Australia Thanks for the tips @NBN_Australia, but the support I really needed was fibre to the premise! New coax was laid in my street to do HFC. FTTP would not have cost much more. There are physical limitations to copper and it can only be optimized so much.
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Lumi Adisa, PhD
(@AdisaLumi) reported
from
Melbourne, State of Victoria
So, as it turns out, @NBN_Australia has come into my area connecting everyone pretty much except us. The most frustrating part is the disconnection of our ongoing ADSL service without ANY indication of when we'll be connected. Spent almost 2 hours talking to @NBN_Australia...
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Nick Johnstone
(@NickJohnstone2) reported
from
Melbourne, State of Victoria
Hey @rohan_connolly , we had a NBN tech come to our home and he couldn’t workout how to open an unlocked sliding gate. I wasn’t hopeful of a fix after that. And it wasn’t! Pathetic
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jo girl
(@judgejosie) reported
from
Melbourne, State of Victoria
Jesus. I wouldn't trust any of the LNP with an app that stores my data. The NBN still hasn't arrived here and I am told it sucks.
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spudgun
(@spudhowley) reported
from
Melbourne, State of Victoria
@NBN_Australia ..pretty critical service, without having any say in the matter, is extremely frustrating. We just want our old Cable back.
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@NBN_Australia I have been told by NBN via Telstra that this is an outage. I have an been open ticket with Telstra on this.
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!
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Stephanie Johnson
(@SeeingWithStars) reported
from
Melbourne, State of Victoria
Anecdotally we have a very slow internet The NBN should never have been stepped back Change the management if you must but don’t mess with the plan
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Anarcat Actual•Himbo
(@MilitantKitteh) reported
@LifesGood0067 @Telstra I had a similar but different problem. Was told my place was nbn capable but when I went to telstra to get it I was told I had to get satellite. .... not from them and has a max of 24 mb sec.
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I'm a Unicorn
(@woopdedoo652) reported
@NBN_Australia Is this the part where I answer, you tell me to send a message so I do, you give me a crap copy pasted answer that's mostly irrelevant, tell me nothing and refer me back to my provider (who do not control the infrastructure)?
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Gordon Dracup
(@dracupg) reported
@NBN_Australia Yep, did that 24 hours ago and yet approaching 48 hours with a large chunk of Westleigh still without connection and TPG/Optus/Telstra unable to even acknowledge there is an issue on their network status pages. A lot of remote workers need an ETA. Someone own the issue please.
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Rach 🐯💜⚡📚
(@SheReadsSheNoms) reported
An update that it is the NBN that is the issue, not TPG. And honestly, I blame Malcolm Turnbull.
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tealful 🎉
(@tealful) reported
@NBN_Australia Hi Matt! It says there’s no outage and no fault detected with my connection. But the NBN box isn’t going Online since I reset it during the call. Someone is coming to look at it on Tuesday afternoon but I’m confused how it went from just an issue with 0 up speed to now an outage.
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Darren Skepper 💧
(@beaker_74) reported
No need to drag @TurnbullMalcolm & his credibility into this to provide a thin impression of cross party support, he will end up in similar position to his time as comms minister when his knowledge & experience provided enough of a facade to damage NBN at early stage....#auspol
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CamoMo23
(@CamoMo23) reported
@NBN_Australia Think it's time you hand over all telco infrastrucutre to a more competent company. You lot are absolutely useless; I would have a better chance of getting @ScottMorrisonMP to come and fix my unstable line. Going on 12 months and NBN refuse to send someone out.
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I'm a Unicorn
(@woopdedoo652) reported
@NBN_Australia Actually fix things you say you're going to fix? That would be a great start.
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💧 struthsayer 💜 (antifasparticus) 🔥
(@troppobelle) reported
the fix would entail having the address check field actually be 'available' via phone data WHEN the nbn is crashed.
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Deb Hogg 📚🐨🦉🏝🌺🙏😝
(@DebHoggoz) reported
@NBN_Australia It’s an interesting challenge contacting an NBN provider when the NBN isn’t working... platitudes are not helpful when the service being paid for is intermittent and unreliable especially when working from home and therefore puts productivity at risk.