NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 01/15/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
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AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • petros_ioannou Petros Ioannou (@petros_ioannou) reported from Melbourne, State of Victoria

    @Telstra A fault in the street. Requires the NBN team to come back and do works. Apparently that can’t be done till Jan 31st After 2 hours on the phone I managed to get an extra 25GB added to my mobile data. No further resolution possible though I’m told

  • BKHAWKS70 BKhawks70 (@BKHAWKS70) reported from Melbourne, State of Victoria

    Hi Telstra, thanks for NOT telling me about the server issues that YOU have in Airport West that is affecting MY business on a daily basis. I’ll just keep paying my bill for a service that will be repaired some time soon...🤬🤬 @TelstraEnt #NBN

  • C_Davie97 Cillian Davie (@C_Davie97) reported from Melbourne, State of Victoria

    @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!

  • adenos_tiger adenos slept (@adenos_tiger) reported from Melbourne, State of Victoria

    @Telstra NBN is down in 3165. Both the cable conversion box says online. No dial tone in the phone. Just trying to have a relaxing night, but seems that's not going to be the case now. :/

  • soph_welsh Sophie Welsh (@soph_welsh) reported from Melbourne, State of Victoria

    Hey @Telstra not at all happy that our internet is down due to NBN works (we’re not on the NBN) and you’re now refusing to come through with the previously offered compensatory data bc my billing address is my postal not residential address! I’m a 10yr customer & 3yr shareholder

  • ajphelo Andrew J Phelan (@ajphelo) reported from Melbourne, State of Victoria

    @HCICanberra @Birmo @AIBC_Ltd @MEAIndia @IndianDiplomacy Great to see. One request. Please do your best to shut down all the fraud call centers based in India who ring Australian numbers pretending to be CommBank, the NBN, Telstra etc. I get calls everyday. If my mum who has dementia picks up she gets distressed. My neighbor lost 5k

  • algo_anthill Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, State of Victoria

    Had a power flutter and the nbn cable modem won't sync now. Bugger. Guessing it is a broader outage.

  • sportpaul Paul Walsh (@sportpaul) reported from Melbourne, State of Victoria

    @Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed

  • algo_anthill Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, State of Victoria

    @NBN_Australia Apparently, I have upstream and downstream sync, but the online might never settles and then the modern starts over after 30 seconds or so.

  • simplemonk Cosi Cosmas (@simplemonk) reported from Melbourne, State of Victoria

    @HughJeffreys I’m with Kogan Internet - have nbn with them.. experiencing constant drop outs with the service.. Kiflgan support blame nbn

  • SiCozens Simon Cozens (@SiCozens) reported from Melbourne, State of Victoria

    @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

  • algo_anthill Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, State of Victoria

    @NBN_Australia Apparently, I have upstream and downstream sync, but the online light never settles and then the modern starts over after 30 seconds or so.

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

  • jarrodrobins Jarrod Robins (@jarrodrobins) reported from Melbourne, State of Victoria

    @NickRossTech @NBN_Australia I had installers come out 3 times now 1. Put the box on crooked 2. Came back next day to connect cabling to the pit across road 3. Third guy came and inspected pit in front of house, then left Next day my “ready for service” is not ready, needs “more work” but they won’t say what

  • jarrodrobins Jarrod Robins (@jarrodrobins) reported from Melbourne, State of Victoria

    @Aussie_BB Thanks but I already called. NBN seems to have told AussieBB as much as they’ve told me - zilch, only “solution” is to just wait until they decide to hook it up properly, in contrast to whatever NBN did the last couple of times 😞

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.

  • possumbilly 💧PossumBilly (@possumbilly) reported from Melbourne, State of Victoria

    I'm really desparately sorry for them. Could be better though if they had gone into receivership.. Looks like the crap NBN cunning plan isn't working for them. 🤣🤣🤣🤣🤣🤣🤣

  • Cruiizin Cruiizin (@Cruiizin) reported from Melbourne, State of Victoria

    @NBN_Australia down at the new place, now the dreaded one hour call with @Optus

  • lukasm Luke Meehan (@lukasm) reported from Melbourne, State of Victoria

    My home ADSL is getting so bad I’m honestly looking forward to changing to cable internet when the multi tech mess NBN makes it to my area next year

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • UsshaP Ussha Powell (@UsshaP) reported

    30 minutes before the NBN goes down for maintenance and I have a WiFi hotspot working! Not as simple as it sounds because my mobile provider also has outages today so I needed a prepaid SIM and a working old phone

  • ValerieTherese1 Valerie Therese ☕️ 🍪 (@ValerieTherese1) reported

    @kbrspace This is BS!! I've been 7 days without any @Optus NBN!! Contacted at least 15 people, and you still can't provide me with an answer or a solution!! Technician that was scheduled today DID NOT COME! Nobody can give me an answer.

  • iblamethe90s WhiteBoySoma (@iblamethe90s) reported

    French Submarines are almost as bad as Turnball's NBN.

  • kittamine cringe dispenser (@kittamine) reported

    Also can someone fix my wifi pls what is this dial up crap on nbn

  • DaveOvenstone DaveO (@DaveOvenstone) reported

    @mattjcan Why is Malcolm still allowed to stir the trouble he is, twice removed as party leader, more labor than Bill Shorten, Time he is removed from the party or does he own some of them. Nbn disaster, submarine deal disaster, snowy 2 pumping water up hill costing a fortune t run it down

  • charles_lidgard Chas (@charles_lidgard) reported

    @TPG_Telecom my NBN just went down - can someone reach out to assist, ta

  • Reftlect Reflect Hudson (@Reftlect) reported

    @__negg No problem Neg!✨ This is Australia after all, First World living conditions with 3rd world internet!! (Don't get me started on the NBN!!🤬) I'm on Telstra these days.. $128p/m 😭😭 - but when NBN goes down it auto swaps to wireless 4G reception so atleast I still got net.✨💯✨

  • UsshaP Ussha Powell (@UsshaP) reported

    @NBN_Australia All good, the NBN outage was planned and I had two weeks warning. It was <24hr notice for the mobile phone outage that threw me

  • DavidWoods06 David Woods (@DavidWoods06) reported

    Once again Telstra have excelled @andy_penn told we’d have NBN in July now November still can’t get it, ring and speak to someone in India that hasn’t got a clue, put on an expedite two weeks ago, still nothing, @Telstra is one of the worst Australian companies around and the CEO

  • 1300_fuckoff 1800-****-OFF (@1300_fuckoff) reported

    @NBN_Australia @Media_Stable Ever bothered to ask technicians how they feel being treated like slaves? Doing the work in the field, dealing with all the crap from delivery partners, customers, and nbn.