NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 03/13/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne TV
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • benleo_econ Ben Grodeck (@benleo_econ) reported from Melbourne, State of Victoria

    @yannikyriacos Due to the below par NBN network we have, that extra fast internet will come in handy.

  • josephsconnell Joe Connell (@josephsconnell) reported from Melbourne, State of Victoria

    @WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal

  • ajsteelofficial AJ Steel (@ajsteelofficial) reported from Melbourne, State of Victoria

    Is anyone in #Reservoir having problems with their #optus #nbn connection?

  • AllThatKazz AllThatKazz (@AllThatKazz) reported from Melbourne, State of Victoria

    @superloopnet @NBN_Australia Already discussed issue with @superloopnet. You can keep your $5.00.

  • paulieferrari Paulie Ferrari (@paulieferrari) reported from Melbourne, State of Victoria

    @AussieAppsro @carloslicea1 @AngloBeat Agree, when you consider how any corporates are now using nbn, yet I heard nothing from my employer about their main offices impacted by network outages. Another #freedumbrally fairytale

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    Anyone else having internet issues in Reservoir Victoria? #nbn #Optus

  • PaulLenkic Paul Lenkic (@PaulLenkic) reported from Melbourne, State of Victoria

    Anybody else in the Moorabbin or Melbourne South East area having internet issues with their @Telstra nbn connection?

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks Jo, spoke to Optus, they logged a call with #nbn and the issue has been resolved.

  • AllThatKazz AllThatKazz (@AllThatKazz) reported from Melbourne, State of Victoria

    Significant @superloopnet outage to nbn service since 6:11pm Saturday. No advice posted for resolution of service. Online Uni exam tomorrow.

  • halilgokler halilgokler (@halilgokler) reported from Melbourne, State of Victoria

    @superloopnet Hi Superloop, is there an outage in Essendon, VIC, 3040? Can’t seem to get the internet working. #superloop #NBN

  • pratik_sawant10 Pratik Sawant (@pratik_sawant10) reported from Melbourne, State of Victoria

    @BelongAU My NBN seems to be down for past couple of days now. Speed looks healthy but none of the content seems to load. I also checked and there are no outages in 3122.

  • ArvinAlcasid arvinalcasid (@ArvinAlcasid) reported from Melbourne, State of Victoria

    @Optus 5 days no NBN service and always get a reply from a bot that I will be directed to an expert but the “expert” apparently doesn’t know the answer.

  • j_foreigner jonnyforeigner (@j_foreigner) reported from Melbourne, State of Victoria

    Now to play the game: Is this NBN internet outage related to the current downpour, or is it a proper fault?

  • AndrewThackrah Andrew Thackrah (@AndrewThackrah) reported from Melbourne, State of Victoria

    Hi @Optus my @NBN_Australia connection is down and your app is also down meaning I can’t report the fault. Suggestions?

  • PaulLenkic Paul Lenkic (@PaulLenkic) reported from Melbourne, State of Victoria

    Intermittent @Telstra NBN and @Foxtel issues all of a sudden! The worst timing ever! 🤬

  • TitoPerez89 TITO (@TitoPerez89) reported from Melbourne, State of Victoria

    @thatone0022 @PRGuy17 Wouldn't be hilarious if NBN Co just happened to be doing network maintenance in the area!!

  • llament 💧💧 Llewellyn Griffiths (@llament) reported from Melbourne, State of Victoria

    @Optus I am an Optus customer. The caller didn't claim to be from Optus. Since I recently received a couple of text messages from Optus regarding NBN maintenance in my area it seemed unlikely that they would be followed by a threat to terminate my connection

  • DomBock Dominic Bock (@DomBock) reported from Melbourne, State of Victoria

    The greatest irony is seeing the outcome of the LNP's substandard NBN delivery in their poor videoconference connections to parliament. #auspol

  • robfindlay Rob Findlay (@robfindlay) reported from Melbourne, State of Victoria

    Every minute I sit on hold to fix this NBN issue I think about starlink a little more

  • DavidMo70005810 David Moore (@DavidMo70005810) reported from Melbourne, State of Victoria

    @Telstra You just put my nbn bill up. I can’t cancel within contract without a penalty but you can put prices up. When the contract expires you will lose a 20 year customer. Mobile and internet. So long. Never to return

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • cbuttery Charles Buttery (@cbuttery) reported

    @NBN_Australia Hi Chris, I understand that’s what has been defined, but wanted to understand why. As a customer, I am really just interested in whether my NBN is working or not. If the current SLA doesn’t capture planned outages what incentive is there to minimise it?

  • cloud_hill Hill Cloud (@cloud_hill) reported

    @NBN_Australia Would the NBN please acknowledge that your NBN Wireless customers in Canowindra do not have service since last Wednesday. 50% + packet loss. Unusable. Stop telling us you do not have an outage!!

  • RossCar36450299 Ross Carroll (@RossCar36450299) reported

    @Trace72467320 @SpaceX It wasn’t for me. Telstra & NBN both refused to fix our FTN with pitiful@speeds so we got Starlink. Wayyy faster and more reliable. A bit dearer but if paying for Starlink speeds with Telstra it would be three times more expensive. Very happy with Starlink. 👍

  • Optus Optus (@Optus) reported

    @isaswomufc Hey Isaac, we are aware of an outage affecting some NBN customers in Melbourne (REF25243483), we do apologise for any inconvenience. We do not yet have an ETA on when this will be resolved but are working to get it back up as soon as possible. Thanks - Mary

  • lawrepforjesus 👽 ɟlǝsɹǝH uɐʇɐS👽Satan Herself (@lawrepforjesus) reported

    Optus was going to charge me for what they suspected last week or so was a broken modem. Nope. But they asked me to send it back to the warehouse. Poor sod that ends up with that one. 3 weeks before I get a final bill. NBN charges will be wiped. I "sataned" the situation...

  • lawrepforjesus 👽 ɟlǝsɹǝH uɐʇɐS👽Satan Herself (@lawrepforjesus) reported

    Ohhai optus. Just let me cancel the service. Having me on hold for hours isn't going to stop me cancelling. NBN have already switched over the service and I'm using my TPG connection. Give it up. I know you're bleeding customers but, that's not our fault. It's YOURS. #Optus

  • fatprop fatprop (@fatprop) reported

    @NickPfitzner I use them, very good service, had issues (NBN speed (**** connection to home by NBN )and Google mesh continually dropping out (they did some adjustment on their side and it was fixed) ), you talk to humans

  • cloud_hill Hill Cloud (@cloud_hill) reported

    @NBN_Australia When are you going to acknowledge problems in Canowindra NSW. Myself and neighbours have problems registered with our various service providers who are all telling us that NBN says everything is ok. Get someone out here and fix. We have had no internet for 4 days now.

  • ryansedz Kanga/LGC Sedz (@ryansedz) reported

    .@NBN_Australia firstly you do unexpected maintenance and now that the maintenance is finished our internet is slow as hell. What have you done

  • Dalidi96 Dd (@Dalidi96) reported

    @Telstra is there an outage in neutral bay? Have no NBN and the outage checker is displaying an error.