NBN Outage Report in St Helena, Banyule, State of Victoria
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (10%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Total Blackout | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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Stephanie Johnson
(@SeeingWithStars) reported
from
Melbourne, State of Victoria
Anecdotally we have a very slow internet The NBN should never have been stepped back Change the management if you must but don’t mess with the plan
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus It's now 36 hours since the NBN has been down.
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@NBN_Australia I'm currently working with 13 22 00 to figure out why NBN is not working. There is no smooth sailing.
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Daimo
(@Daymeaux) reported
from
Melbourne, State of Victoria
@iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@Jeff_Sparrow Try once you've connected. - Not being able to contact the supplier (NBN) and the source of the issue directly. - Once you have lodged a ticket, being actively blocked from contacting support. @Telstra IVR: Your ticket is in progress, you receive updates through the App
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Adam Gemmell
(@raymond3020) reported
from
Melbourne, State of Victoria
@optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@NBN_Australia I have been told by NBN via Telstra that this is an outage. I have an been open ticket with Telstra on this.
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Service delivery of @NBN_Australia is absolutely atrocious. Less than 12 hours notice of 'planned' maintenance on 12-May. Less than 5 minutes notice of 'planned' maintenance today. It really is a sub-par network which has Australia 20 years behind the rest of the world #fail
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING
(@Japandaman71) reported
from
Melbourne, State of Victoria
@iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.
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😷Champagne Dame of Oz 🥂
(@ellisoconnor) reported
from
Melbourne, State of Victoria
@selga55 Yes as it was a condition of our NBN but we never answer it
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
Trumble (sic) you are the mug. A chancer who got lucky in the dial up Internet era & you thought you knew it all. The decaying ex Telstra infrastructure you you said would give us a quicker cheaper nbn is a slow moving disaster. It is inadequate & will cost billions to replace
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Guido Tresoldi
(@GuidoTresoldi) reported
from
Melbourne, State of Victoria
@hisaflog NBN and internet not working for me since Tuesday. Fortunately I got data. Can’t bother reporting it now.
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@NBN_Australia I'm currently working with 13 22 00 to figure out why NBN is not working. There is no smooth sailing.
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Michael Young
(@Mike_Young88) reported
from
Melbourne, State of Victoria
@wendy_harmer @NBN_Australia Good service sure makes a difference. 🙂
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Phil Wait
(@philomglol) reported
from
Melbourne, State of Victoria
Another day another @NBN_Australia scheduled outage
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Heath Wilson
(@heathcwilson) reported
from
Melbourne, State of Victoria
@JJFyzz @McKellInstitute @TurnbullMalcolm He is on the record already in recent weeks saying the government should never have built the NBN in any form. Should have been built by private sector. 5G technology is already delivering very high speeds. The original cost was extremely underbaked. Would have cost near $200B
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Ed Zhao
(@edzhao_com) reported
from
Melbourne, State of Victoria
@VodafoneAU terrible! Bought nbn in late April. Still no FTTC box after three weeks! After enduring hours of waiting on the phone, the kid could only say “it’s pending” then cut off! This is really quite ridiculous!
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Craig Hutton
(@Hutton_Lab) reported
from
Melbourne, State of Victoria
@NBN_Australia Thanks for the tips @NBN_Australia, but the support I really needed was fibre to the premise! New coax was laid in my street to do HFC. FTTP would not have cost much more. There are physical limitations to copper and it can only be optimized so much.
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@NBN_Australia Yeh no. There is nothing great about a 2 day outage.
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Kent Pieterse
(@Kentpieterse) reported
from
Melbourne, State of Victoria
@NBN_Australia it’s almost been 24 hours without internet in some of the Brimbank Council suburbs in Victoria. What’s the ETR at this point as the longer my internet is down, the less of my job I can do. PS I understand you have limited employees due to lockdowns but come on...
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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crone zone
(@CUCUMBER_WARMER) reported
Optus technician came swapped the router and it’s still not working 😩 now the nbn have to get involved and why can’t I just have my precious internet 🥺
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Justin Allingham
(@JustinAllingham) reported
@Telstra I am disgusted by the level of service and reliability I have received with you through the NBN. I want the service I pay for. I want the speeds I paid for. Expect referral to the TIO
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Justin Allingham
(@JustinAllingham) reported
@Telstra 4G in operation. Modem almost useless. Speeds and coverage 20% down from before we were forced to get the NBN moving from a service that was better and more reliable. I want someone out here..I want it fixed. I want a better modem. I want the speeds promised in my plan.
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Asaf Brukarz
(@asaf_brukarz) reported
Waiting almost 4 months and still can’t get a connection to @NBN_Australia despite my entire street being active. They make an appointment, then never show up and just reschedule it. Who do I escalate with?
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Diana Pegoraro
(@DianaPegoraro) reported
@KleinRevd @victa810 @deniseshrivell History is full of industrial transitions, we're going through some now. Everyone except the print and broadcast media saw it coming and made no preparation. They could've capitalised on high speed coms but got left behind. And wonder if slow NBN aimed to save them.
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Christopher Burke 🇦🇺
(@craznar) reported
@NBN_Australia Were you not listening ... they've been lodging faults with NBN for years. The 'matter' is in your network... something you refuse to admit.
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Ray Raymond
(@raythemouse) reported
@KjMcelrath Actually they can't, they have proved time and time again that providing quality internet service in Australia is beyond their expertise. The NBN is a joke, fibre to the node? come on? that technology was outdated before they installed it.
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Simon Waite
(@thecinemascene) reported
The 5GHZ band on my modem has stopped working completely (it was working early this morning and then nothing at all): - I thought it was a range problem but that didn't solve it - The 2.4GHZ and my wired work just fine - I'm using a standard NBN modem based on the HG65NINE
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Descry 🇦🇺 // Twitch: DescryAU
(@descry) reported
@NBN_Australia your "NBN Policer" in perth is too aggressive and is causing upload issues for people near their advertised speeds.
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Stephen Rodgers
(@Steve_Rodgers) reported
My ISP tells me "Foxtel service is being removing (sic) as NBN service is getting provisioned all over Australia." Coincidentally Foxtel last week offered free installation of satellite dish and upgraded set-top box if I ditched my cable service. Something's up.