NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 01/25/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • jamesphumphreys James (@jamesphumphreys) reported from Melbourne, State of Victoria

    @NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    Service providers should be required to authenticate a customer before disclosing whether an address is experiencing: - nbn outage - mobile outage - power outage Currently anyone can search a home or business address and find out if there's an outage. #cybersecurity #auspol

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

  • pyrexflask Pyrex Flask (@pyrexflask) reported from Melbourne, State of Victoria

    @iiNet is there a 5g NBN outage in 3182?

  • debge01 George DeBono⚫️🟡⚫️🐅🏆 (@debge01) reported from Melbourne, State of Victoria

    Working from home would be so much easier if we had a reliable internet service - the @NBN_Australia is a borderline 3rd world service - I get almost hourly drop outs

  • JohnnyLydon Johnny (@JohnnyLydon) reported from Melbourne, State of Victoria

    Hi from Telstra. NBN Co are performing network updates in your area on 21 April 2023. Your internet service may be interrupted between 12:00AM - 6:00AM for up to 20mins….” - Kooyong electorate: 2 years to get nbn connected & nearly 3 years later still this rubbish continues

  • dazcoull dazcoull (@dazcoull) reported from Melbourne, State of Victoria

    @NBN_Australia my FTTP service went out a while ago. Tarneit, VIC 3029. Did not come back and no reports of outages. Power cycled devices of course. ISP informed but of course out of support hours. Any news?

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳

  • NiaDrakaine 𝑵𝒊𝒂 💜 Art Commissions are OPEN (@NiaDrakaine) reported from Melbourne, State of Victoria

    Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.

  • traceyannereid Tracey Reid (@traceyannereid) reported from Melbourne, State of Victoria

    @NBN Frigging fix it, it's been down all bloody day gone from 5pm to 6pm, 730pm now it's saying 930pm. Taking the absolute piss. 🤬🤬🤬🤬👎👎👎

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?

  • HelloSammyG HelloSammyG (@HelloSammyG) reported from Melbourne, State of Victoria

    @charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    @BenSmee @Optus I was in this boat a few months back. After rebooting my router numerous times, they booked a NBN technician to come and have a look. And then I found reset button on my NBN box and it fixed the problem. I’ve since added Optus Technician to my resume.

  • dotrat James M 🐀 'Just a guest here' (@dotrat) reported from Melbourne, State of Victoria

    Just heard the NBN CEO bonus number. Are you sitting down? $697,000. Six hundred ninety seven thousand dollars bonus. Wtf?

  • traceyannereid Tracey Reid (@traceyannereid) reported from Melbourne, State of Victoria

    @NBN Frigging fix it, it's been down all bloody day gone from 5pm to 6pm, 730pm now it's saying 930pm. Taking the absolute piss. 🤬🤬🤬🤬👎👎👎

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.

  • s_anag8 Sangas? (@s_anag8) reported from Melbourne, State of Victoria

    @NBN_Australia Everything. Have contacted our provider. They say it’s an NBN issue. Unfortunately, we have to wait for a technician till Monday. Hoping somehow that it could be sooner rather then later?

  • asadiceiu Asaduz Zaman (@asadiceiu) reported from Melbourne, State of Victoria

    Do you really have an NBN connection (I did not)? Even if you have one, try getting through their customer service and you'll know that an overly friendly guy with a thick accent is not working for NBN

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

  • Zalika_R Zalika Rizmal (@Zalika_R) reported from Melbourne, State of Victoria

    @TPG_Telecom @NBN_Australia after a bunch of outages just days ago, the NBN is down again in Clifton Hill. NBN status says no outage.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Patrickothewerf Patrick Van Der Werf (@Patrickothewerf) reported

    @Bowenchris @JoshFrydenberg Labor needs to be positive and bold on this. Rudd won because of the vision things on issues such as the NBN.

  • Joey1800callme Joey 🎭🇦🇺🇳🇱 (@Joey1800callme) reported

    @MezzaOfOz1 @JaggerAUS My ISP is TPG and NBN Co is the telco/broadband provider. But yes have also had issues with Telstra (my mobile provider) off and on since the storms in Melbourne in October last year. Constant disruptions. Not sure if new build/upgrades/5G/repair related. It’s a shemozzle!

  • fredcuy1 Fred Cuijpers...accidental historian (@fredcuy1) reported

    @connors_21st @FAustralians Howard started Corporatism Communism. From 2000. Utilities as Telecom became exclusive 4 Corporations 2 exploit. Previous established independent contractors were shut out over night. The result being bad quality workmanship & NBN rollout fiasco as example.

  • McAulayM doormattsa (@McAulayM) reported

    @DodoAustralia why do you keep requesting I return my nbn modem when I haven’t requested to cancel??? #useless. #lastchance

  • EmmaGreenwall2 Emma Greenwall (@EmmaGreenwall2) reported

    @NBN_Australia It’s more disappointing to be living it, I can assure you. My partner is currently trying to decide whether they need to go into work halfway through the day because the service is basically unusable today. It’s just pot luck which makes it very hard to plan anything.

  • Kate3015 Kate🦋M© (@Kate3015) reported

    @HolbrookKym @RandomOpOnions The bulk comes from the accumulation of previous deficits, unfunded programs like the NBN & grossly underfunded programs like the NDIS. Labor’s inheritance to tax payers. Debt is not the issue as the IMF have stated it’s the ability to fund the interest which we do easily.

  • JohnnyLydon Johnny (@JohnnyLydon) reported

    @Telstra Mate this is ancient history. The pit which had asbestos issues was replaced to allow the nbn to be finally connected but not before they tried to charge for a new pit. Using old ex Telstra infrastructure as part of nbn is causing ongoing headaches. Cheaper faster nbn my arse

  • Stratavius Riki (@Stratavius) reported

    @NelthNorrox NBN = National Broadband network, FTTC, fibre to the curb

  • EmmaGreenwall2 Emma Greenwall (@EmmaGreenwall2) reported

    @NBN_Australia I’ve done this many time over the last couple of years. Most of them read off a script. A couple have identified issues, sent it through to NBN & things improve for a couple of months then *boom* dropouts again. I’ve done everything many times over. It shouldn’t keep happening.

  • Fiona09373503 Fiona (@Fiona09373503) reported

    @Telstra hey team Telstra - My internet (provided by Telstra) is NBN connected but won’t connect - just get green light. In Paddington, Brisbane 4064. Plse help!