NBN Outage Report in St Helena, Banyule, State of Victoria
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@NBN_Australia I’ve actually had some amazing speed results (both up and down) using the 4G/LTE phone network... I got it as a backup for the failing NBN and it’s comparatively amazing and cheaper. And it didn’t cost Australia $51 billion.
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
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Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...
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jords
(@jaejtee) reported
from
Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Just had a storm go through. @NBN_Australia has dropped out. I will reiterate what I've said so many times - the network is such a technological disaster that has wasted billions of tax payers dollars and set this country back 20 years #fail #nbn #outage
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K A Latchford
(@klatchfo95) reported
from
Melbourne, State of Victoria
@simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn
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Maarten IJzerman
(@maartenijzerman) reported
from
Melbourne, State of Victoria
@Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@BrowntownBrew @DaviesDasher @NBN_Australia And TPG/Voda are using cheaper Nokia tech and being cheeky with placment. 5G is better than broken NBN, but you’re right that we need proper fibre!
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aussieaubs
(@aussieaubs) reported
from
Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
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Ella Lee
(@elee_bella) reported
from
Melbourne, State of Victoria
@julessz71 @Channel10AU Bring on the NBN, so I can avoid commercial tv’s poor time management skills, inconsistency, and stream everything.
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia I’m saying we spend to fix the issues so it works properly rather than spend on marketing to cover it up. Although returning it with the receipt for a full refund is a good idea. $51 billion for the 43rd fastest internet that already is past its used by date is crazy.
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k6a w12e back in Australia 🇱🇰 🇦🇺🦘
(@nzicecool) reported
from
Melbourne, State of Victoria
@sarahbr2020 @Telstra DNS issues in all states except QLD and WA. If you know how to change use Google DNS or Cloudflare that should get you going. NBN connection is okay
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Michelle Mannering 💎 #StayHome
(@MishManners) reported
from
Melbourne, State of Victoria
@PaulRebec @Telstra Yes please THIS. I spent 45mins troubleshooting, reconfiguring networks, rebooting routers... nothing. Even checked NBN status... finally tried to check the Telstra service. Your webiste is down too. Like send us a text, it isnt that hard!
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Nathan Fothergill
(@MonkeyMagic88) reported
from
Melbourne, State of Victoria
@Telstra @stoobii Outage site down as well. This is not NBN I think it is Telstra, and let's be honest, probably China again
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia Malcoms option looked cheaper on paper because it was wrong... it’s now blown out to way more than the origional Labor costing. Cheap now, and best value long term are different. And we picked the worst of everything.
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia Because long term you still need to get rid of the copper... you can’t do any upgrades and copper slows the whole network. Copper is already working at capacity. It’s just deferring the expense rather than the cheaper option of doing it right the first time.
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia So it’s cheaper as it isn’t even close to working at capacity - and once it’s in that’s it. Light based tech is way more versatile, and we need to dig up the copper anyway. Slow expensive internet also kills business.
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Raza
(@rehanrazach) reported
from
Melbourne, State of Victoria
@Telstra seems like outage? When I try to ring 132200 it say due to emergency agents are not available. My NBN is down and 4G failover too.
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
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Phil Maude
(@dooglelover) reported
from
Melbourne, State of Victoria
And it seems since I got the NBN connected the wifi is down till Monday. Monday? Is this for real.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Pearman
(@FionaPearman) reported
@NBN_Australia So today is day 6 - still no internet and the #nbn technician that was promised between 1-5pm never appeared. What is #NBN going to do to fix this??!!
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Stephen Dedman. Writer in residence, in residence.
(@stephenmdedman) reported
@JeremyPoxon As bad as Robodebt was and the NBN is, I think this excuse for vaccine roll-out has been an even bigger *****-up - probably our biggest since using non-existent WMDs as an excuse for supporting invading a country.
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it.bothers.the.f*ck.out.of.me
(@itbothersthefk1) reported
@deniseshrivell $$$ foxtel grants, slowing down of nbn so people didn’t turn to Netflix and streaming services….want more?
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Trish
(@Tr1shM) reported
@Optus So exactly how does one dial 000 from an NBN-voip phone when there's an outage and there's zero dial tone?
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robin alexander
(@RobinRobinalex) reported
@StevenJMiles @cheryl_kernot Process indeed! If never mentioned not even aware her Dept to look into it! Be aware business people coming for "meetings" we were told big outlay billions NBN going to stop required overseas travel enabling link ups offices counterparts world wide in own offices! save big $$$?
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GG | fidzeh
(@fidzeh) reported
@TPG_Telecom @NBN_Australia any update on the outage in Bankstown area?? its already over 12 hours now, without internet..
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Snoopy_ace
(@mac_cav) reported
@Optus NBN Down in Abbotsbury for 1 hour 40 minutes
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Dakoda Barker
(@JiroJames) reported
There are 7 ports where internet could be accessed. Slow mobile Google has told me that only one port is likely active. How ******** do I know which port NBN Co. decided to hook up? There's two 1s and an IN, but old photos show a router plugged into the port with a phone symbol.
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Rayboxxx3
(@Rayboxxx31) reported
@MoarToast Nope the NBN **** up
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Fiona Pearman
(@FionaPearman) reported
@NBN_Australia And Day 7 - still NO internet. #NBN - when are you going to fix this?! #NBNFail