NBN Outage Report in St Helena, Banyule, State of Victoria
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (10%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Wi-fi | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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Aaryan Singh
(@Aaryan150698) reported
from
Melbourne, State of Victoria
@NBN_Australia and Belong Internet have really made life difficult for us no. We're students who are indoors as advised by the govt. but have no internet since we got our confirmation message. Nbn says the issue is with Belong and Belong doesn't help us out at all. (1/3)
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Michelle Mannering 💎
(@MishManners) reported
from
Melbourne, State of Victoria
@NBN_Australia @awssecuritysyd @awscloud @AWSstartups @thelivecoders Intermittent connections, and when it is connected very very slow. I can't run speed test to see how slow. Internet times out when connecting to lots of websites and pages need to be refreshed multiple times before something happens.
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a l i s h a
(@alishabenson) reported
from
Melbourne, State of Victoria
@NBN_Australia my NBN is completely off. It's been out all week, I'm desperate to connect while in self isolation. Please help or send technician. 🙇 🙏
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Hufflepuffing my way to happiness
(@summadayze26) reported
from
Melbourne, State of Victoria
@Optus hello my NBN connection has not been working most of the day, I have tried using the message service on the app and tried calling but cannot her through. Please help, im quarantined as I just got back from overseas so will soon get bored without Netflix
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Andrew Baker
(@andybaker85) reported
from
Melbourne, State of Victoria
@tuppaware I’m on HFC with #NBN. My HFC connection was better & faster before it moved over to NBN. I pay the same per month for S...L...O...W...E...R service.🐢
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jo girl
(@judgejosie) reported
from
Melbourne, State of Victoria
@KKeneally @ScottMorrisonMP Australians are scared and worried BECAUSE OF LNP PLANS. Ndis Nbn Mining Brutality of the most needy Lies Blah blah blah. Another idiotic, utterly useless and possibly damaging LNP PLAN is exactly what we fear. They turn everything to shit.
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Carmen LahiffJenkins
(@CarCarLaJenkins) reported
from
Melbourne, State of Victoria
@Vic_Rollison Probably because he knows the NBN is a massive fail and connectivity will not work! It’s gonna be a SHIT SHOW out there! All of us who already work from home face constant internet battles!
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jo girl
(@judgejosie) reported
from
Melbourne, State of Victoria
@JoshBavas They are in deep shit if they are using THEIR NBN. Could be poetic justice for our isolation entertainment needs.
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Stephanie Johnson
(@SeeingWithStars) reported
from
Melbourne, State of Victoria
Hope that @Telstra @Optus @Internode etc are ready for the onslaught of home workers Our NBN is extremely slow today
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elad_nador
(@DaleRodan) reported
from
Melbourne, State of Victoria
@theprojecttv @Telstra @NBN_Australia - IF only parents could keep ALL kids off the internet between 7am-6pm M-F - then that would help US people working from home do our jobs for the economy. AU internet is SHIT! #workingfromhome #Covid_19australia
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@vanOnselenP The ex Telstra copper wiring was never going to be up to the job according to ex Telstra techies I have spoken to. We have waited two years and only now have we been told we are eligible to connect to NBN because the old infrastructure needed to be upgraded in our neighbourhood
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Michelle Mannering 💎
(@MishManners) reported
from
Melbourne, State of Victoria
@bigyahu @M8Ventures @tribefireco Yeah we're seeing it go up and down too. Crazy times. The NBN has the virus too
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salleeSOLACE™️
(@salleeofficial) reported
from
Melbourne, State of Victoria
Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.
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Zoe Johnston
(@zoejohnston3) reported
from
Melbourne, State of Victoria
@Optus you preach wanting to keep people connected during this time, but I can’t get onto anyone about my nbn set up not working....
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verx 'STUPID LOVE' kallisti
(@nukekitty) reported
from
Melbourne, State of Victoria
Also, update on my internet shenanigans: - NBN says I'm in a network shortfall - No phone ports in my flat for ADSL - I'm equidistant from all towers, leaving me on 1 bar or worse on every mobile network 😩
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Arthur O'Bryan
(@artyobryan) reported
from
Melbourne, State of Victoria
@TurnbullMalcolm biggest fail has Australian children using a shit NBN when they most need fibre optic, all because of his blind loyalty to Murdoch.
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Philippa
(@Bonjour_Pippy) reported
from
Melbourne, State of Victoria
@TomElliott3AW Had NBN this morning to connect, left with land line not working #NBN=failure!
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Timothy Tillack
(@deathbycodex) reported
from
Melbourne, State of Victoria
Day 5. Self-isolation diaries 1. #NBN down 1/2 day 2. Started Ship of Destiny by @robinhobb 3. A friend dropped off meat supplies 4. Drank some 🍷 5. Prepared a new #DJmix 6. Bought #ambient music from @Pastinside on @Bandcamp all fees directly to support artists #COVIDー19 🙏
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Michelle Mannering 💎
(@MishManners) reported
from
Melbourne, State of Victoria
@NBN_Australia @awssecuritysyd @awscloud @AWSstartups @thelivecoders My other problem is I have NBN to the node but copper up to the apartment (1st floor). I don't really want to pay the $350 for @Telstra just to provide a quote. Just tell me how much for free and I'll most likely just pay you to upgrade me! 🤣
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B
(@Brodhe) reported
from
Melbourne, State of Victoria
@YouNevaWannanoe But to be fair, because NBN isn’t even available in my area not because it’s not working
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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TRPoint.pics 🏳️🌈
(@thatfancypear) reported
@melbriderx What's wrong with it? Connection issue with the NBN or just an issue with Telstra?
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TRPoint.pics
(@thatfancypear) reported
@melbriderx What's wrong with it? Connection issue with the NBN or just an issue with Telstra?
-
TRPoint.pics 🏳️🌈
(@thatfancypear) reported
@melbriderx What's wrong with it? Connection issue with the NBN or just an issue with Telstra?
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melb rider
(@melbriderx) reported
@thatfancypear they diagnosed it as an nbn issue but the weekend is the absolute worst time for this to happen cause you pretty much have to wait until monday for them to do something meaningful about it
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melb rider
(@melbriderx) reported
@thatfancypear they diagnosed it as an nbn issue but the weekend is the absolute worst time for this to happen cause you pretty much have to wait until monday for them to do something meaningful about it
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TRPoint.pics 🏳️🌈
(@thatfancypear) reported
@melbriderx What's wrong with it? Connection issue with the NBN or just an issue with Telstra?
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xroadie
(@xroadie) reported
@techAU So appears that nbn are moving to amazons kuipier network. And the skymaster is to be phased out in 2030 Skymaster Replacement Strategy: In August 2025, NBN Co signed an agreement with Amazon's Project Kuiper to transition to low-Earth orbit (LEO) satellite services. This new wholesale broadband offering is expected to roll out starting mid-2026 (initially in Tasmania), gradually replacing Sky Muster as the GEO satellites are phased out by 2032. This shift aims to provide lower latency and faster speeds (over 100 Mbps) to rural users, addressing limitations of GEO technology.
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melb rider
(@melbriderx) reported
@thatfancypear they diagnosed it as an nbn issue but the weekend is the absolute worst time for this to happen cause you pretty much have to wait until monday for them to do something meaningful about it
-
TRPoint.pics
(@thatfancypear) reported
@melbriderx What's wrong with it? Connection issue with the NBN or just an issue with Telstra?
-
melb rider
(@melbriderx) reported
@thatfancypear they diagnosed it as an nbn issue but the weekend is the absolute worst time for this to happen cause you pretty much have to wait until monday for them to do something meaningful about it