NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 11/18/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    I dunno how I keep coming back to identifying vulnerabilities with telcos. 15yo missing Is Lucknow VIC real? Four'n Twenty made there. Pretty sure Lucknow but Patties says Bairnsdale... East Gippsland website down. Land VIC map doesn't have 161-163 Princes Hwy. Check nbn...

  • KAFielding K A Fielding (@KAFielding) reported from Melbourne, State of Victoria

    So, TPG needs the S/N number of my NBN box to problem solve why there’s no connection, but the S/N sticker is missing, and NBN wants me to call my internet provider, who can’t help me because I can’t give them the S/N number. Talk about going round in circles 🙄

  • lawrence_rob Lawrence Robertson (@lawrence_rob) reported from Melbourne, State of Victoria

    So it’s now 3 months since I started my ‘relocation’ with @Optus who keep pointing to @NBN_Australia and vice-versa. We are broadband ready but not recognised. Surely @kbrspace we can do better to help a loyal customer move to a new home. Asking for help and assistance #Moving

  • JohnnyLydon Johnny (@JohnnyLydon) reported from Melbourne, State of Victoria

    @JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”

  • AmandaValentina Amanda Valentina💋💉💉➕💉 (@AmandaValentina) reported from Melbourne, State of Victoria

    @schmidtyr71 I had NBN call me on Tuesday morning out of the blue. I begged them to come over, which they did. I had one technician, then two spend all day and half the following, fixing the issue. The ISP called me when they were there, telling me they were escalating my matter.

  • JacintaYap Dr Jacinta Yap (@JacintaYap) reported from Melbourne, State of Victoria

    @suziesheehy My brother said he’s never seen one w/ 3 cables but should be the Foxtel one unless it’s a retrofit from prev users & need an adapter to change the connection… best bet might be NBN tho as your ISP may deflect anyways 🤔 He has a hybrid box at home tho & can check if it helps?

  • ahleach Anthony Leach (@ahleach) reported from Melbourne, State of Victoria

    @__Rounders__ @mattrfrancis Done that as well. When the Foxtel/NBN bloke came last time he told me I never needed to worry about the aerial socket again. And the aerial cable they provided isn't compatible with the Foxtel box.

  • ashker_alikhan Ashker Ali Khan (@ashker_alikhan) reported from Melbourne, State of Victoria

    Tried to join @Optus for mobile and NBN after they offered some “amazing service” and chasing them now for the switch from my previous provider. Taking 4ever and spoke to 4 different sales reps. Still waiting and I’m already tired of their “amazing” service.Any better to offers?

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

  • alexmakin Alex Makin (@alexmakin) reported from Melbourne, State of Victoria

    @artfulbunny The raspberry pi just monitoring, the Ups is covering router, NBN and the fail over 4g connection.

  • r3toric r3toric (@r3toric) reported from Melbourne, State of Victoria

    @NBN_Australia @southeastwater @BaysideCouncil Consider this the report. I wont be sitting on hold for 45 minutes and speaking to someone in Malaysia about problems in Australia that won't get looked at. This whole street has copped it. Litterally all of your hardware is underwater. Do what you will with this information 🤝🏼

  • baldinuncle Shravan Reddy (@baldinuncle) reported from Melbourne, State of Victoria

    What a rubbish broadcasting is this? Probably you need to increase the servers, watching the #Ashes on @kayosports is a pain in the back with buffering issues. I'm on 50MBPS NBN. #KayoSports

  • JohnnyLydon Johnny (@JohnnyLydon) reported from Melbourne, State of Victoria

    This is my 5th message this year advising nbn co is doing running repairs on the lnp’s botched nbn. “Hi from Telstra. NBN Co are performing network updates in your area on 3 June 2022. Your internet service may be interrupted” - meantime it’s buffering & disconnects galore

  • r3toric r3toric (@r3toric) reported from Melbourne, State of Victoria

    @NBN_Australia @southeastwater @BaysideCouncil Consider this the report. I want be sitting on hold for 45 minutes and speaking to someone in Malaysia about problems in Australia that won't get looked at. This whole street has copped it. Litterally all of your hardware is underwater. Do what you will with this information 🤝🏼

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    I expected nbn to auto complete 161-169 Princes Hwy with either Lucknow or Bairnsdale and to say whether nbn is available. Because telcos need to know customer addresses. I didn't expect nbn to say whether an address has already been connected.

  • AllThatKazz AllThatKazz (@AllThatKazz) reported from Melbourne, State of Victoria

    @superloopnet @NBN_Australia Already discussed issue with @superloopnet. You can keep your $5.00.

  • robfindlay Rob Findlay (@robfindlay) reported from Melbourne, State of Victoria

    Every minute I sit on hold to fix this NBN issue I think about starlink a little more

  • shitbmxrider drew (@shitbmxrider) reported from Melbourne, State of Victoria

    @chrisurquhart Unless you wished to highlight how bad the NBN is

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    @Optus yep the #nbn here in Noble Park Nth is still not working..

  • r3toric r3toric (@r3toric) reported from Melbourne, State of Victoria

    @NBN_Australia @southeastwater @BaysideCouncil Certainly is ! Usual speed of 108mbps down. We're going down to 30 and back up and down. Might be time to sort. Rain isn't stopping for anyone.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • r_quazzy ramona quazzola (@r_quazzy) reported

    @NBN_Australia Whenever it rains my internet speeds are slow & sometimes non existent.

  • Optus Optus (@Optus) reported

    @jackels1 Apologies my bad with the postcode, Jacky. Tower would be for the mobile network. NBN does not run through the tower. There is no fault in your area so this seems like a fault related to your specific property. Kartik

  • wayne_offer Wayne Offer AGS38410902 (@wayne_offer) reported

    @MrKRudd look at the purchase of copper cable by the nbn for replacement not upgrade. Upgrading copper to fibre opens bandwidth and competition for Murdocks Fox network.

  • Fathairylazy Action Bailey (@Fathairylazy) reported

    @Telstra We have a HFC nbn connection. All 4 lights on the HFC router are green. Our Telstra modem has a blue light on the front (mobile data). I believe the issue is with the WAN port on the NBN HFC router. No matter what cables we try or Telstra modem (you've sent us 3 to shut us up)

  • David19736981 David (@David19736981) reported

    @endeavourenergy , how about an update for customers affected by the power outage in Yarramundi. The NBN site is also impacted so there is no fixed wireless internet service for all customers connected to the tower in Hillcrest Rd

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @EZealand quality of your experience and work closely with retailers to rectify any issues. Don’t worry, if the problem is with nbn, your provider will let us know and we’ll work hard to fix it. On another note, does anyone on your property have medical conditions or use 2/3

  • alspeaksback Aleryk Fricker (@alspeaksback) reported

    The ineptitude of this government is 100% ideological. They did not fail the implementation of Robodebt and offshore detention. But anything that actually helps people (NBN, vaccines, NDIS etc) is constantly bungled. This is a government only efficient at cruelty

  • Ghoulmao Lachlan (@Ghoulmao) reported

    @NBN_Australia Hey Sarah, I’m well aware of the outage as it’s been actively happening for nearly 24 hours. Is there any way to check if there’s an ETA for the resolution of the outage or should I just wait and pray?

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported

    @DavidJay_AU @NBN_Australia Didn't you suggest Thursday week and a good hair-dryer? I reckon that's closer to the truth Cheers- if it's not an easy fix it means commuting until it's fixed, grumpy 10yo, and lots if bluetooth tethering to the Android pre-paid!

  • marni_mc Marni McLeavy (@marni_mc) reported

    Hi Julien. I have already spoken with your call centre twice. They say it’s an NBN issue and cannot help. You at least need to keep your customers updated, even if the issue has not been resolved!