NBN Outage Report in St Helena, Banyule, Victoria

Problems in the last 24 hours in St Helena, Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Live Outage Map Near St Helena, Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Total Blackout	21 hours ago
Melbourne	Internet	1 day ago
Melbourne	TV	1 day ago
Melbourne	Internet	3 days ago
Melbourne	Wi-fi	3 days ago
Melbourne	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near St Helena, Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

• 
  Silk's talkings (@DanSilkstone) reported 2 minutes ago from Melbourne, Victoria

  First day hooked up to @TurnbullMalcolm’s NBN and our 5-laptop homeschool is barely functioning. So exciting to switch from a service that has worked just fine for years to one that is already unable to keep up with what we need it to do.

• 
  Graham W Kidd (@grahamwkidd) reported 3 minutes ago from Melbourne, Victoria

  The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.

• 
  FairGo (@nchuah) reported 3 minutes ago from Melbourne, Victoria

  @DaveSharma Not as bad as copper wires for nbn broadband courtesy of Turnbull. Btw nothing wrong with manufacturing trains in Australia .

• 
  𝗗𝗿 𝗠𝗮𝗿𝗰 𝗖-𝗦𝗰𝗼𝘁𝘁 (PhD) 📺🎬🖥 (@marc_cscott) reported 18 minutes ago from Melbourne, Victoria

  @NBN_Australia Yes have spoken more than 5 times. Coming to the house they say it’s fine, but appears to be 1 of the 2 wifi signals the router provides only gives very low speeds. The other is fine, but small distance. I’ll look at a different provider than @foxtel. Appalling customer support.

• 
  David Mesas (@DaveMesas) reported 19 minutes ago from Melbourne, Victoria

  @NBN_Australia I have to wait until next Wednesday to get a new NBN box cause the last tenant kept it. I am paying a service, not enjoying it and missing important meetings and projects because my job depends on it. Could you send a technician earlier please? @BelongAU #nbnfail

• 
  Alan J Wright (@alwriting) reported 20 minutes ago from Melbourne, Victoria

  Every time our neighborhood receives substantial rainfall our totally inadequate copper calamity aka NBN goes on the fritz. This afternoon it has intermittently dropped out, frozen and generally delivered a totally sub par service.

• 
  Naisa Lasalosi (@OyNAISA) reported 23 minutes ago from Melbourne, Victoria

  @NBN_Australia is there an outage in Melbourne??

• 
  Manjula Wi (@manjulawi) reported 24 minutes ago from Melbourne, Victoria

  @TPG_Telecom I gave you a moving order on 13/10 and asked to connect my NBN by 29/10. Today I came to the house and realized that I don't have Internet yet. What kind of customer service is this?

• 
  Alan J Wright (@alwriting) reported 25 minutes ago from Melbourne, Victoria

  @theprojecttv @theprojecttv something of a powderpuff examination of the Federal Govt's massive backflip on NBN. Little surprise Malcolm Turnbull batted away any hint of criticism. So many households were dudded by this debacle. Inferior, poor quality delivery. It's no joke.

• 
  The Correspondent🔴⚫ (@EFCcorrespond) reported 32 minutes ago from Melbourne, Victoria

  @DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄

• 
  Pamela Curr (@pamelacurr) reported 33 minutes ago from Melbourne, Victoria

  As NBN resuscitated- let’s not forget the 240 men dumped on Christmas Island with no access to phone internet to contact family and lawyers- 4 slow decrepit computers per 60 men is not 2020 communications

• 
  Martz (@MartzMurph) reported 36 minutes ago from Melbourne, Victoria

  @Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN

• 
  Billy Davis (@yungbillydavis) reported 38 minutes ago from Melbourne, Victoria

  @cartisano_ @NBN_Australia I supposedly have another outage with @Optus tomorrow coming up zzz

• 
  Visible Procrastinations (@visibleprocrast) reported 38 minutes ago from Melbourne, Victoria

  Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟

• 
  𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー (@ianfarrow) reported 49 minutes ago from Melbourne, Victoria

  I quite enjoy those calls offering to fix my NBN service. I usually ask them if they are religious and if so, how they reconcile their faith with stealing. Today I told the caller how happy I was that I don't have to go home every night and outline how my day was spent stealing.

• 
  David Mesas (@DaveMesas) reported 49 minutes ago from Melbourne, Victoria

  @BelongAU Sure, but it’s definitely not an option wait for 9 days to have my internet connection ready again, don't you think so? @NBN_Australia hope you can send someone asap plz. This is frustrating guys and harder during #melbournelockdown. I'll send a formal complaint @acccgovau

• 
  Michael Jessopp (@ppossej) reported 50 minutes ago from Melbourne, Victoria

  @franksting I've noticed that my family's data usage has halved since we got a reliable NBN service

• 
  Vito Doria (@VitoCDoria) reported 50 minutes ago from Melbourne, Victoria

  @Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.

• 
  David Baker (@bakerdavid) reported 56 minutes ago from Melbourne, Victoria

  6. 80% of phone order was disclaimers about a landline, which I did not have, want or need. 7. Process to connect to @Telstra NBN was good. 8. It now drops out constantly. Corralled into raising service faults via live chat and SMS has resulted in 4 service tickets, no action.

• 
  Ron Nelly’s son 👀 🦘➡️🇦🇺 (@Dlanorx) reported 56 minutes ago from Melbourne, Victoria

  Looking at the Government NBN announcement. Always look for what’s Not said, not what’s said. What will the customer connection/reconnection cost and will the customer pay for it

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ben (@bzdavidson) reported 31 seconds ago

  @AlboMP Yep. Moving house within Sydney. 2 Months lead time to connect. 2 months!! And you are not allowed an alternative to @NBN_Australia So bad.

• 
  🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported 4 minutes ago from Sydney, New South Wales

  @AlboMP LNP Govt & Murdoch's Trash Media, destroyed our NBN, it's overpriced, poor technology, continually drops out, hardly ever above 100mbps, really worth about 25bn at best & how much to fix, just given another $3bn+ for what

• 
  Canowindra Curmudgeon (@tw1tteringclass) reported 4 minutes ago

  @AlboMP A lot of NBN outages around here are "planned" or "scheduled". NBN does not have an online system for consumers to check if their connection goes down. Often RSPs support staff are not advised either. A simple fix would save a lot of mucking around.

• 
  Callum Day (@CallumDay19) reported 6 minutes ago

  @knackers63 @AlboMP He never said anything about what the NBN owned or placed. He said that the NBN is still utilising ****** technology like this in the FTTN network; which encompasses the majority of households. You just aren't reading what he wrote properly.

• 
  Greg (@Gregeve98) reported 11 minutes ago

  @AlboMP truth be told, it was Malcolm Turnbull that did the crap NBN, not Morrison

• 
  Gekko (@Gekko_au) reported 16 minutes ago

  @baoyusi @Jansant This is an LNP IPA repeat of the NBN They get fast NBN and the best COVID protection our money can buy We get crap NBN and not the best COVID protection our money can buy And then, the LNP IPA slap their logo on the whole package that our money bought!

• 
  Dan (@PanettaDan) reported 16 minutes ago

  Hey @VodafoneAU your NBN sucks! Can’t stream on a ipad while streaming something else on the tv.

• 
  Lorraine Hyde (@HydecomLorraine) reported 17 minutes ago

  @DaveMilbo The NBN is a joke! $70m in bonuses for execs!! My NBN service cut off when someone else requested a service at my address without my consent. No landline no internet since Feb 2nd. Hours with provider trying to be reconnected. Just a nightmare!

• 
  Ocker (@therealocker) reported 17 minutes ago

  @AlboMP I started doing some NBN training. This guy visited to connect the training company with was still on ADSL in Sydney. They had to help him. I could go on but the privatised training is not going to fix this. They all are out to make money and the skill is not there

• 
  Alison Elliott (@AlisonE37223786) reported 18 minutes ago

  @DanielBleakley Legit. He was worried about Foxtel which was dying a slow death anyway. We can't even function properly at work, in a medical setting, because of the poor quality of the lines into the building since switching to NBN.