NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 01/20/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • NathanReesW Nathan (@NathanReesW) reported from Melbourne, State of Victoria

    @TPG_Telecom @NBN_Australia 11 days no internet, 4 no show technician appointments. Customer service people sounding nervous and refusing to refer to anyone who can do anything other than offer us another meaningless appointment. What’s going on?

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.

  • ScottAndNadia Scott and Nadia (@ScottAndNadia) reported from Melbourne, State of Victoria

    @Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??

  • Fitzwah Liam Fitz (@Fitzwah) reported from Melbourne, State of Victoria

    @Telstra I wake up this morning with no NBN and 4G struggling. ETR Tuesday! Was working ok last night. So my smart modem is useless due to the 4G issue..can't even hotspot.

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help

  • plunger007 PlungerVax (@plunger007) reported from Melbourne, State of Victoria

    Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup

  • iambrendanlloyd Brendan Lloyd (@iambrendanlloyd) reported from Melbourne, State of Victoria

    @Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!

  • rotbart Tal Rotbart (@rotbart) reported from Melbourne, State of Victoria

    Hey Sydney! Is your internet frustratingly slow during lockdown? You can thank the LNP for their ****** version of NBN #LNPdisgrace

  • Sheeds_au Sheeds (@Sheeds_au) reported from Melbourne, State of Victoria

    Power is out. Wild weather in Melbourne. Happy I could get to my NAS for a proper shut-down on backup UPS power to save myself a 3 day volume rebuild/consistency check! Dream machine is still running but the NBN fibre connection box does not have a UPS backup on it...

  • glensarsero Glen (@glensarsero) reported from Melbourne, State of Victoria

    Hi @NBN_Australia I’ve had 9 dropouts in 2hrs. My provider says they change things but still the same issues daily. Need this sorted. I’ve changed providers recently and the issue still persists. Can you help?

  • MarkP561 Mark T Perry (@MarkP561) reported from Melbourne, State of Victoria

    @Telstra Nth Alphington 3078 absolute crap nbn 3.3 Mbps download! Is there a fault? Working from home very difficult ☺

  • JBPooket PrincessPooket (@JBPooket) reported from Melbourne, State of Victoria

    I don't understand Dave Sharma most of the time. Being let down by the **** NBN whilst explaining how his government hasn't had a ****** failure addressing Covid is just ironic.

  • nukekitty cedarpunk 2077 (verx) (@nukekitty) reported from Melbourne, State of Victoria

    Might need to start stream even later my internet is hard down right now ;W; It's hard to be consistent with stream times due to the NBN dropping out randomly every day. On the phone to support again

  • glensarsero Glen (@glensarsero) reported from Melbourne, State of Victoria

    Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.

  • crets_drums10 Sarah Cretu (@crets_drums10) reported from Melbourne, State of Victoria

    Never thought anything could be slower than Australian NBN but here we are with only 2% of Australians vaccinated 🥸 @ScottMorrisonMP

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)

  • r117312g Hayden Reeh (@r117312g) reported from Melbourne, State of Victoria

    Could @Telstra be any more useless.... Our NBN has had issues for over a week, spent a day at home for a technician that never showed up. Had multiple calls dropout/hung up on. So over it. Time to find another provider. Recommendations? #NBN #Internet

  • BenSorensen1 Ben Sorensen (@BenSorensen1) reported from Melbourne, State of Victoria

    @_KelloKitty Cancel the NBN! I did!

  • alwriting Alan J Wright (@alwriting) reported from Melbourne, State of Victoria

    It's not just gamers clogging up the NBN. We're all to blame really. By using the NBN, we are obviously ruining a brilliant system and preventing it from reaching its true potential. I can see that now. I feel awful...

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • snakethumper Charles Darwin II (@snakethumper) reported

    @moylecroft @NBN_Australia NBN has been out all day. The whole area. Got a warning first thing this morning from my ISP, they knew, and they are really good. Then i go to the NBN Outage site, it doesnt show any outage. FFS.

  • moylecroft Matthew Moyle-Croft (@moylecroft) reported

    @natebrooks23 NBN should be held to deliver a useable service and, if you read all their SLAs and caveats really aren't.

  • paulscott442 Paul Scott (@paulscott442) reported

    @Optus Best thing I did was to leave optus. Awful NBN and abysmal customer service. Never will return...

  • FionaPatton10 Fiona, patton_emerging🐀😈🐘🐘🐘 (@FionaPatton10) reported

    @lawrepforjesus @AjratYllek I tell them how sorry I am that they have to do something so horrible just to keep food on the table, but also tell them how disappointed their mum would be to find out they don't really have a good job working for Telstra, NBN, Amazon etc. Often they say sorry before hanging up.

  • Yuraygir_137 Paul Johnson (@Yuraygir_137) reported

    @LordSoth123 They _can't_ privatise the NBN, never were going to be able to without taking a huge loss. Too expensive, and being overtaken by the wireless technology govt was warned about before choosing to waste many billions on the NBN. #OldTechnology How much is still held 'off the books'?

  • mack_dad Mack (@mack_dad) reported

    @fawcett_jimmy I don't get it? Why would it be great for me? I have NBN and over 300GB of data on my phone. Terrible attempt at humor

  • lindy_botha Lindy Botha (@lindy_botha) reported

    @LucyTurnbull_AO You think we have forgotten about " $444 million Government donation to tiny reef body". Never forget the NBN rubbish and wasteful. Never forget your discrimination against the unjabbed - democracy, human rights/freedoms only for some.

  • stillreezy r matthews (@stillreezy) reported

    internet is down for nbn scheduled maintenance. the whole business runs on the cloud lol

  • moylecroft Matthew Moyle-Croft (@moylecroft) reported

    @NBN_Australia If it was genuine emergency stuff well fine, but this is days and days of techs doing clearly scheduled work to remediate a dying technology.

  • Vinuodh Vinodh Murthy (@Vinuodh) reported

    @TPG_Telecom Hi, my NBN service is down from morning. I didn't get any notification for planned outage. Can you pls check and advice.