NBN service status in St Helena, Victoria
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in St Helena, Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (73%)
- Total Blackout (11%)
- Wi-fi (11%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map Near St Helena, Victoria
The most recent NBN outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 5 hours ago |
|
|
Phone | 7 hours ago |
|
|
Internet | 20 hours ago |
|
|
Total Blackout | 3 days ago |
|
|
Internet | 3 days ago |
|
|
TV | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near St Helena, Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
-
mektronik (@mektronik) reported from Melbourne, Victoria@GeochemOz @Alabasterade NBN was deliberately broken so more $$ could be funneled to pensioners!
-
Matt (@MattNoonAU) reported from Melbourne, Victoria@NBN_Australia will go down in history as the biggest white elephant of all time. You should have just let me stay on HFC. Adding the NBN to the front of it has turned it into a steaming pile of dogshit. #nbnshitshow
-
-
Simon Pollock (@gtvone) reported from Melbourne, VictoriaCall @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah
-
Simon Pollock (@gtvone) reported from Melbourne, Victoria@NBN_Australia I did, but I’m the two months I had left at the address, it didn’t change - I’m about to move back to that address, so we shall see 👌🏻 (and I’m about to move out of this address so I’m not fussed...) ...but it must be damn frustrating for others 🤯
-
Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria@GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!
-
-
Drew James. 加油 (@trainspotter67) reported from Melbourne, VictoriaAll I want from @Telstra is a working nbn service. Just please.
-
{:ok, Alan} (@aussiegeek) reported from Melbourne, VictoriaHa I’m having an unscheduled nbn outage at home… because of a scheduled power outage
-
Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria@DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!
-
Drew James. 加油 (@trainspotter67) reported from Melbourne, VictoriaHey @Telstra 17 dropouts of the NBN in 24 days since connected. Seems to go out for 2 hours at a time. Usually middayish. Not great when trying to work. This is not a service, it’s just a pain.
-
michael barnes (@Barnesm_) reported from Melbourne, Victoria@Loud_Lass I got a letter gave 12 month notice, got on to it straight away, still took 4months to get a working NBN connection up and running. I wiuld advise Don't leave it to later or it might no be installed when old network cut off.
-
Fulvio Antonelli (@fulv1977) reported from Melbourne, VictoriaAnother day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.
-
Mick (@mikjcal) reported from Melbourne, Victoria@colin_aus @BeauGiles @Aussie_BB I vote for Aussie BB too... yes call centres are in Gippsland in country Victoria... Personally I’m with Vodafone NBN who are great, but if you want top service then Aussie BB is the way to go. My friends who are with them rave about them.
-
💧 Makin' a Mess #ARRF 🇦🇺 (@leo_cadle) reported from Melbourne, VictoriaSo mad, Telstra/NBN just disconnected me with not a single email or call, because they want me to move my cable service to nbn, to get the same plan would cost me $60 a month extra, and it will take 10 business days
-
Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria@GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work
-
Mark G (@msg621) reported from Melbourne, Victoriastill no internet - how long do I have to wait for @Optus to sort it’s operation out. After feeling pushed to switch to nbn within a few months rather than the allowed 18 months, a stuff up with connection dates and now no internet. Rubbish effort Optus. Truly awful
-
A’tuin Sneezed (@damethelog) reported from Melbourne, VictoriaCan someone please explain how @NBN_Australia works. We had perfectly serviceable internet, then a bloke arrives 3 weeks ago and says NBN is going in. But, we don’t need it. Too bad, it’s going in 1/
-
Declan JE (@DeclanJE) reported from Melbourne, VictoriaLove it when my internet cuts out and it the nbn not the Wi-Fi modem so I can't just turn it off and on again to fix it 😒
-
Eileen B Kenny (@eileen_1956) reported from Melbourne, Victoria@Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
Adam Gemmell (@raymond3020) reported@QuentinDempster @Barnaby_Joyce Not just regional. My suburb in Melbourne is half FTTP and other have HFC. Guess which side has drop outs and days without internet, yes the HFC. They didn’t even bother updating the HFC. Another NBN tech coming to the pit outside our place to try and fix it. #LNPNeverAgain
-
Chookwood24 (@chookwood24) reported@2GB873 Can't wait to see how they build 1 million low cost houses in 5 years, seeing there aren't enough tradies to fix those affected by the fires & floods. Besides that the planning would take close to 2 years along with the services of roads,power, water, sewerage & NBN etc
-
Sabrina Pyers (@PyersSabrina) reported@MnmlistLuxury @NBN_Australia Is this the outage in Clyde/Cranbourne East?
-
Sulphurcocky (@Sulphurcocky1) reportedKevin Rudd: NBN: Rolling out a #HalfDuplex internet. Which when applied to 'a broken copper network 'or 'HFC' would cripple the speed, especially built up in areas with blocks of home units. Kevin Rudd: Planning to sell the infrastructure (NBN) once the roll out was complete. /3
-
Deb #LeagueOfDifficultWomen 🌈🥄🦓 (@deborahbrian) reported@Scamp15000 Very much business as usual for them: open it up to rentseekers, destroy and integrity or public good, mire it in waste, corruption, and inefficiency, and then argue the only way to fix it is to flog it off to their private sector mates… hello telstra? nbn?
-
Lachlan Mc (@Lachlan_Mc) reported@simone_au @AbstractCode yeah that's a ****. this is why i upgraded my nbn tho.
-
l i n h⁷ (@MnmlistLuxury) reportedDear @NBN_Australia, How long does it take to repair an NBN issue caused by someone failing to dial before they dug? I’ve been advised that this could take until next Mon to be repaired (and we have had no NBN since Mon afternoon this week). Please tell me that is not true 😭
-
Prime Minister of Australia News (@AustraliaPM) reported from Melbourne, Victoria@LJPatton @MRowlandMP You know I get the point. You're backtracking. Shades of gaslighting. We agree the #nbn is **** an needs fixing. I say the tactics they are employing are expensive, pointless bandaids. You think they're wonderful. Agree to disagree.
-
d.b cooper (@Brenton51852601) reported@vmainard @bluecee4 $ 2-3 billion on NBN when Starlink is available right now , for country Aussies. That’s money down the drain.
-
Tim J Keegan (@timjkeegan) reported@theprojecttv @DrRimmer @EDesmarchelier A lot to fix up. Abbott and company sabotaged the NDIS. Same as the NBN and CSIRO.