NBN Outage Report in St Helena, Banyule, State of Victoria
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@Backoff11111 @NBN_Australia As the ads tell you... intent is only slow or a problem if you use it.
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@NBN_Australia I’ve actually had some amazing speed results (both up and down) using the 4G/LTE phone network... I got it as a backup for the failing NBN and it’s comparatively amazing and cheaper. And it didn’t cost Australia $51 billion.
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jords
(@jaejtee) reported
from
Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
@NBN_Australia Yep check this every day - never anything planned. Always an outage and then you have to investigate. Not good enough
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aussieaubs
(@aussieaubs) reported
from
Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
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Sam Currie
(@samcurrie) reported
from
Melbourne, State of Victoria
@Optus once again no signal (NBN HFC) in Hampton 3181. The service the last couple of days has been horrendous
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Just had a storm go through. @NBN_Australia has dropped out. I will reiterate what I've said so many times - the network is such a technological disaster that has wasted billions of tax payers dollars and set this country back 20 years #fail #nbn #outage
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Mike 🧼
(@mikedoeslife) reported
from
Melbourne, State of Victoria
Life on @optus 4G home wireless. I get 20mbps down on a good day, but at any time, day or night, it can just drop out the butt like this. NBN available in my street from next month, but who knows if it’ll be any good... at least it’ll be FTTC, so that’s something.
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Krystin Beth-Moore
(@krysbethmoore) reported
from
Melbourne, State of Victoria
Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.
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Maarten IJzerman
(@maartenijzerman) reported
from
Melbourne, State of Victoria
@Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
Biggest telecommunications company around and I can’t get to speak over the phone to a @Telstra about a @NBN_Australia connection... **** service!
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tardis3
(@tardis3) reported
from
Melbourne, State of Victoria
I rang @Aussie_BB again today. It has been almost 2 weeks since the failed install. Advised that the @NBN_Australia is still scheduling a repair to the pit issue. Might be several more weeks to wait.
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Ron Nelly’s son 👀 🦘➡️🇦🇺
(@Dlanorx) reported
from
Melbourne, State of Victoria
@Askgerbil @DoctorKarl @TurnbullMalcolm Actually the original purchase of the Telstra cable network, was to remove and compensate Telstra as a network, and provide NBN with infrastructure for laying their cables
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฿Ø₲ ₩ł₮₵Ⱨ
(@VonBitchPants) reported
from
Melbourne, State of Victoria
@mickjoebill I dunno what to say...we just changed the network cable to a second port on our NBN box as Aussie Broadband told us to and it was an instant change in speed after the router was rebooted 🤷
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Andrea Jackson
(@andyjay_81) reported
from
Melbourne, State of Victoria
Cancel @NBN_Australia install through @Telstra (a story in itself) using the app to continue to see out our contract on ADSL but continue to get calls to book another install time. Try calling to resolve and they won’t take my call despite an email telling me to call 😡
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra you need to get a tech person to help set us up our patience is at an end
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
I was thinking “The internet is so slow today for some reason.” Then I remembered I’m in Australia. @NBN_Australia #auspol #broadband #stillusingcopper #darkages #50thfastest
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@Telstra @NBN_Australia WE HAVE BEEN WAITING FOR 2 months to make this work time to fix it or let me out of the contract #desperate
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Cook
(@8TheCookie) reported
@Telstra currently no 4g connection and my nbn is a blazing 130kbps, current outage at 4205?
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Tim Norman 2077
(@PerfectStormo) reported
@LapTop006 @MachineLordZero Yeah the main issue I have with it is the phone lines in this building date to the 1960s and the connection from the NBN to them is a series of wires from an NBN box to a rusty old PSTN box that doesn't close properly.
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Two Bob
(@Bob2u) reported
@SabaTheEagle But if something goes wrong is it any quicker to get the issue fixed , doesn't it all go to NBN
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Laurel Papworth
(@SilkCharm) reported
Sorry, I had to stop the livestream - the @Telstra @NBN_Australia connection is too rough. It switches between LTE and DSL every few minutes, some kind of management server handshake issues - hopefully will be fixed later this week. xxxx #livestream
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B.
(@superheroesmum) reported
@OldCroaky @rob_mcknight @Telstra Same here! We had major NBN issues during lockdown and couldn’t speak to a real person to resolve them so we changed providers to fix it! Telstra are the worst fit try to help fix a problem, the auto bot hangs up on you all the time. 👎🏻
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Anthony Drmic
(@AnthonyDrmic) reported
@burntim But my ISP says its NBN and NBN wont fix it🤡
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Peter B
(@powermad000) reported
Welcome 2021! Unfortunately @NBN_Australia outages in 5038 continuing from 2020. Two cancelled tech visits, no updates to our ISP, outage page useless. Time to look to 4G or fixed wireless... NBN HFC not fit for purpose.
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Jonsey
(@J0NSEY_) reported
@AnthonyDrmic Like I had issues before and I have nbn but I’m through telstra so Telstra said the only thing they can do is send a worker who deals with nbn out to check what sort of problems it could be
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Anthony Drmic
(@AnthonyDrmic) reported
Can someone explain to me how NBN can just refuse to fix ongoing and known issues. Like who do I call to actually have something done.
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Beanzie 🇦🇺
(@BeanzieJones) reported
@AusAntiLeft We moved April 2019 & there was an issue with the Foxtel service moving over immediately due to NBN connection- long story short I had a bundle thing, anyway couldn’t be bothered with waiting so cancelled it. I don’t even miss it, plus I save an exorbitant 70 bucks a month!