NBN Outage Report in St Helena, Banyule, State of Victoria
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Wi-fi (9%)
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Total Blackout (9%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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BRITT ✨ (@STiIIG0LDEN) reported from Melbourne, State of Victoria
Why is the NBN so ******* ****
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Michael Jessopp (@ppossej) reported from Melbourne, State of Victoria
It's raining which means that the NBN fttn has turned to ****. **** I hate the continued use of copper.
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Anthony Rees (@AnthonyRees) reported from Melbourne, State of Victoria
@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet
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Alex (@Alex_I_88) reported from Melbourne, State of Victoria
Anyone know how to cancel @Telstra NBN? Considering they never reply on live chat and they’re impossible to get through to on the phone🙃
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Ant Kaplan (@AntKaplan) reported from Melbourne, State of Victoria
@HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.
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Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria
Hey, Aussie followers. What's the best wireless internet solution for 24/7 full time jobs internet. Building can't get the NBN and current solution is too slow and goes offline WAY too often (now on Day 3 with no net).
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Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria
What's the best wireless internet solution for 24/7 full-time home internet. Building can't get the NBN and current solution is too slow and goes offline WAY too often (now on Day 3 with no net).
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Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria
@NBN_Australia Thabks for your reply Darren. Yeah, we haven’t been able to@fix the account “issues” yet, I think we’re going to have to change providers.
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Maureen Huebel (@MaureenAHuebel) reported from Melbourne, State of Victoria
Australia has got in trouble recently with not being able to install new NBN lines for internet as there are parts needed from China. Stores need goods & they can’t get their usual supplies & some are having to close down.
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Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria
Thanks @telstra for your ****** service throughout the years but it’s time to say goodbye. After four 40min phone calls trying to solve the worst NBN speed (and let’s just add you weren’t even able to figure out what account we were talking about) 1/2
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Nigel Richardson (@NigelRichardson) reported from Melbourne, State of Victoria
Serious question - does anyone else have @NBN_Australia dropouts every time it rains ? I don’t think I’m imagining it - it’s almost like my internet stability in my house is based on a barometer. Anyone else got this - or just me ? @TPG_Telecom
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Anjo Miranda (@anjomiranda) reported from Melbourne, State of Victoria
@NBN_Australia I'm on service class 24 on hfc churning to another provider since this morning. My service still hasn't transferred through. What's causing the delay?
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Cooper & Co Inc 🦄 (@CooperCodes) reported from Melbourne, State of Victoria
Just had a lovely call from a Scammer saying they were from the NBN and someone had jacked into my Modem and it was an important security breach. They got me to open the Terminal and run a netstat command to show me all the bad connections
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Cooper & Co Inc 🦄 (@CooperCodes) reported from Melbourne, State of Victoria
@agentm831 This was silly because the NBN is the wholesale provider and they sell plans to the telcos. So the NBN would never call a telco user anyway.
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Jane Schuller (@janeschuller) reported from Melbourne, State of Victoria
@drvyom Don’t do it if you spend your life in virtual meetings. Sold on download speed but very unstable connection and dropouts especially on calls. We just dumped it and went back to NBN.
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Andy Yap (@andyyapwh) reported from Melbourne, State of Victoria
It has been 4 days since my NBN service is basically unusable. A subscription at 100mbps running at 0.6mbps. NBN keep saying it is under investigation and produce no positive outcome. I am not surprise all users will start to adopt faster and more reliable 5G. #NBN #TPG
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MollyROXanne (@MollyROXanne) reported from Melbourne, State of Victoria
NBN is out so I’m going to chainsaw some branches of a tree causing gutter damage. I wonder which emergency hospital is closest if I stuff up. #howhardcoulditbe #virginchainsaw
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Arrr Nelly’s son 👀 🦘➡️🇦🇺 (@Dlanorx) reported from Melbourne, State of Victoria
@Telstra How do you sort out your problem, when your NBN is not working. Your modem has diverted to mobile which as usual is extremely poor, so no service, but your mobile phone is diverting to wifi. How and who do you contact?
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Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria
@NBN_Australia you’re a scam! I wonder how many people are pocketing money out of your ****** service. I feel for the dammed people that has to be in call centres answering customers asking for a decent service.
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Tim (@TimothyJ_23) reported from Melbourne, State of Victoria
@KitaandMat @paul_jobber23 @JoshO567 In summary, **** Abbott and turnbull for delivering an inferior NBN
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Čäìł Ÿøûñg 🏳️🌈 (@cailyoung) reported
All-day widespread HFC @NBN_Australia outage and where’s the incident reporting, eh?
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FourStroke (@tommytank79) reported
@TPG_Telecom @mimay1024 You guys make it very difficult to understand what the hell is going on. You’re not taking calls. Your outage service says nationwide issues with a 3rd party provider, nothing specific. NBN is not reporting any service outages. Who is responsible for the issue & who is fixing it?
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Sideroom (@SideroomBlogs) reported
@PistolRoberts @NBN_Australia agree @NBN_Australia are terrible at updating the status, and always blame the ISP who in turn “checks” NBN only to say the NBN says there’s no fault. It’s poor form, almost like they hide the truth on purpose to cover their own butts, dreadful corporate responsibility
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Pete Mullins (@petemullinsart) reported
@Optus its now been over 24 hours and internet has been >1mbps. Optus technical said it was NBN network issue affecting thousands. Keep getting messages saying your service is back online (still slow). Response time on chat and twitter 20-30mins min. I ring and left on hold 40min
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Tan Dang Vo (@dangtvo) reported
@iiNet any news on when I have my connection back? NBN said that it has resolved the outage for my area? Postcode 2197
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Nick (@nickbrne) reported
@Optus Hi! I found out on the NBN site that it's an expected 10 day delay, yet provided no details by representatives? I'm concerned over being billed for a month, given we received at best 20 days of service. I'm not overly familiar with telecomms law, should I contact the ACCC?
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nbn™ Australia (@NBN_Australia) reported
@eileen_1956 Hi Eileen, we’re aware of an issue impacting some nbn HFC services today. Our teams are working to resolve this issue and services are currently in the process of being restored. 1/2
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SONIC???❤️🦆 (@processlayer) reported
WHY DOES MY WIFI KEEP DISCONNECTING **ONLY** WHEN I WANT TO HANG WITH FRIENDS.....Damn you NBN!!
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Johnathan Murray (@JohnathanMurr12) reported
@NBN_Australia Hi there, is there currently a national NBN outage? I've contacted Dodo as my internet is not working in Glenelg South Australia and they told me it is a national NBN issue
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Hipstergeddon (@hipstergeddon) reported
@NBN_Australia @PistolRoberts How is it that customers know more about NBN outages than the NBN comms team. Whirlpool has it , Twitter has it but NBNCo know nothing about their HFC network..