NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 12/12/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @NBN_Australia Proposed solution is to use a mobile service if HFC is down. 🙄

  • SimonOMelb Simon Owens (@SimonOMelb) reported from Melbourne, State of Victoria

    Hi @TPG_Telecom. We had a minor NBN dropout yesterday, which we resolved with a simple reboot. But we've had no internet for a couple of hours now in Box Hill Nth, Vic. Is there an outage?

  • vahidtaslimi Vahid Taslimi (@vahidtaslimi) reported from Melbourne, State of Victoria

    @NBN_Australia my nbn service has not been working since 7pm yesterday. You don’t have any outage on your site but send me an email saying there is an outage. It’s 21st century for god sake! Is there anyway we can hold you accountable for this?

  • _AmandaGill Amanda (@_AmandaGill) reported from Melbourne, State of Victoria

    @rodthegeek @NBN_Australia I experienced the exact same thing. Belong blamed nbn and nbn showing no outage

  • Clockdistrict Fall Guy 1649 (@Clockdistrict) reported from Melbourne, State of Victoria

    @robertofryan @NBN_Australia ISP are trying but NBN keep rejecting, which is just stupid.

  • owen_minogue Owen Minogue (@owen_minogue) reported from Melbourne, State of Victoria

    .@NBN_Australia is there outages in the 3070 area? The service has been out for hours now

  • owen_minogue Owen Minogue (@owen_minogue) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks Amy. The NBN website said there wasn’t any service issues in the area until just after Midnight when it was updated advising there was an unplanned incident in the area and the service actually stopped working just after 6pm due to the storm.

  • mollyfud Phillip Molly Malone (@mollyfud) reported from Melbourne, State of Victoria

    @r_riordanmp Pretty dam smart if true! Perhaps if the federal libs hadn't given us #FraudBand and instead given is the real NBN, this wouldn't be an issue!

  • AussieStorBlog Anthony Vandewerdt (@AussieStorBlog) reported from Melbourne, State of Victoria

    @Aussie_BB @NBN_Australia Hi guys. Telling me exactly 1 minute before you turn off my internet that there is a scheduled outage is a dishonest business practice. Can you please use more honest language ? 1 minutes notice is not “scheduled.” It’s very much “unscheduled”

  • matthestoryofus Matt Tritton (@matthestoryofus) reported from Melbourne, State of Victoria

    @VodafoneAU I’ve had no NBN, mobile coverage or mobile data since last night (I’m located in Lilydale, Vic) When might service be returned?

  • Rachelmor94 Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria

    @Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.

  • IanMcDowall2 Ian McDowall (@IanMcDowall2) reported from Melbourne, State of Victoria

    @Telstra hey your nbn not working, 3085

  • MartzMurph Martz (@MartzMurph) reported from Melbourne, State of Victoria

    @Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN

  • owen_minogue Owen Minogue (@owen_minogue) reported from Melbourne, State of Victoria

    Is anyone else having issues with their @NBN_Australia in Northcote? @BelongAU #NBN

  • simondarcy89 Simon Darcy (@simondarcy89) reported from Melbourne, State of Victoria

    @NBN_Australia @TPG_Telecom claiming its fine and @NBN_Australia site claiming its fine however a quick search of the word balaclava and several tweets reporting NBN is down in the area.

  • BillieHill64 Ade (@BillieHill64) reported from Melbourne, State of Victoria

    Oh #PEM, why do you hate me so? Yesterday was so much fun. Up by 7am for NBN internet installation. Spent the day configuring the home network & family devices including the PS4 and actually played a game. Watched some TV with family. Felt alive. Paying for it today. #MECFS #PWME

  • KoparaFallsKid 💧Robyn D💦 (@KoparaFallsKid) reported from Melbourne, State of Victoria

    Problem 1. What I was using as the TV antenna connection is apparently the NBN plug, so I will have no TV? Getting weird.....

  • owen_minogue Owen Minogue (@owen_minogue) reported from Melbourne, State of Victoria

    @NBN_Australia It’s just very difficult when your service has been out for hours and the NBN website hasn’t been updated to reflect what’s actually happening until 6hrs later

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

  • owen_minogue Owen Minogue (@owen_minogue) reported from Melbourne, State of Victoria

    @BelongAU Hi Chris, yes I did check that. Even when the NBN website said there was an unplanned incident in my area effecting my service the Belong Website said there were no issues with connection

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Jock380 **** 380 (@Jock380) reported

    @Optus i have an NBN outage in Brunswick 3056

  • BarrySteeleNB 💧Barry Steele (@BarrySteeleNB) reported

    @NBN_Australia Don't you have a service obligation? Live up to it

  • rajetic Greg / Kojack 🐀 (@rajetic) reported

    I see now there's also a scheduled outage from 9:18pm to 12:18pm today (it's 9:41pm now, still in the unscheduled outage). I guess thursday will be the only day with working internet? Not holding my breath. Thank you optus mobile (my back up), far more reliable than the nbn.

  • SeanDeBoo Sean De Boo (@SeanDeBoo) reported

    @sorifith I saw the adds last month. Starlink for $130 a month and $1000 for the hardware. Sound like a cool solution for a long driving trip/camper can, would have to drop to $80 before NBN co is in trouble.

  • john_c0nner Short Round (@john_c0nner) reported

    At 9pm 5g on my phone is 60mb/s where NBN is under 6. How **** is nbn??

  • noDramas Daniel Dwyer (@noDramas) reported

    @NBN_Australia @elonmusk @Aussie_BB It was assigned to a case manager to be remediated by 29 November and requested a fast track … but we seem to have forgotten the original nbn contractor (whos details i private messages you) offered to fix it for $1500 a week and a half ago… so… you know..

  • misullivan Michelle Sullivan @mis@aus.social (@misullivan) reported

    @NBN_Australia Will do but considering I’ve been complaining about these type of issues for 4 years and NBN keep closing tickets with “network stable again” after a few days I don’t expect it to be resolved in the next 10 years..! Still waiting for FTTP which was announced 10/22..

  • stephen_j_w Stephen Walter #BLM 💉💉 💉 🌈 (@stephen_j_w) reported

    @DavidRGardiner Same experience here. I figure NBN couldn’t/can’t do anything to fix their infrastructure until that also got power back. Hopefully it’ll just require a tech to visit and reset a circuit breaker. Longer still if the hardware or aboveground wires suffered damage.

  • Klavinmour Klavinmour 🏳️‍⚧️ Vtuber 🏳️‍⚧️ (@Klavinmour) reported

    @Telstra @NBN_Australia But @Telstra wont give a guarantee on their 10mbs upload, it's a "you MIGHT have this sometimes, and we're not going to try and make it happen". Because as long as you get 20mbs down according to them your internet is working perfectly and there's nothing to fix.

  • jamesryanDJ James Ryan (@jamesryanDJ) reported

    @MTL_WINGS @CNBC I’m kinda interested tho… NBN sucks