NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 12/28/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • Daymeaux Daimo (@Daymeaux) reported from Melbourne, State of Victoria

    @iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!

  • philomglol Phil Wait (@philomglol) reported from Melbourne, State of Victoria

    Another day another @NBN_Australia scheduled outage

  • jasonehill Jason Edward Hill (@jasonehill) reported from Melbourne, State of Victoria

    Another day another @TPG_Telecom & @NBN_Australia outage. Think they’re trying for a daily outage

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail

  • heathcwilson Heath Wilson (@heathcwilson) reported from Melbourne, State of Victoria

    @JJFyzz @McKellInstitute @TurnbullMalcolm He is on the record already in recent weeks saying the government should never have built the NBN in any form. Should have been built by private sector. 5G technology is already delivering very high speeds. The original cost was extremely underbaked. Would have cost near $200B

  • jasonehill Jason Edward Hill (@jasonehill) reported from Melbourne, State of Victoria

    Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    Service delivery of @NBN_Australia is absolutely atrocious. Less than 12 hours notice of 'planned' maintenance on 12-May. Less than 5 minutes notice of 'planned' maintenance today. It really is a sub-par network which has Australia 20 years behind the rest of the world #fail

  • edzhao_com Ed Zhao (@edzhao_com) reported from Melbourne, State of Victoria

    @VodafoneAU terrible! Bought nbn in late April. Still no FTTC box after three weeks! After enduring hours of waiting on the phone, the kid could only say “it’s pending” then cut off! This is really quite ridiculous!

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    @NBN_Australia Yeh no. There is nothing great about a 2 day outage.

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    @Jeff_Sparrow Try once you've connected. - Not being able to contact the supplier (NBN) and the source of the issue directly. - Once you have lodged a ticket, being actively blocked from contacting support. @Telstra IVR: Your ticket is in progress, you receive updates through the App

  • Le_digital_frog Franck (@Le_digital_frog) reported from Melbourne, State of Victoria

    Without @TPG_Telecom and @NBN_Australia connection for the past 48 hours now. No tech updates from NBN at all! Shocking customer experience #Prahran #NBN

  • 1electricdon 💧Don Smith 🐨 (@1electricdon) reported from Melbourne, State of Victoria

    @NBN_Australia Sorry you still rely on an old copper network so will always struggle to provide what FTTP has the ability to do then you pass service issues back to RSP too many tiers for service to be effective

  • GuidoTresoldi Guido Tresoldi (@GuidoTresoldi) reported from Melbourne, State of Victoria

    @hisaflog NBN and internet not working for me since Tuesday. Fortunately I got data. Can’t bother reporting it now.

  • TullyFletcher Tully Fletcher (@TullyFletcher) reported from Melbourne, State of Victoria

    @NBN_Australia your network is garbage. You’ve had outages in our part of Melbourne all day. You told our ISP it was fixed but it isn’t. Good thing there isn’t a global pandemic keeping us at home and entirely dependent on your service for our jobs and lives, or we’d be stuffed.

  • SeeingWithStars Stephanie Johnson (@SeeingWithStars) reported from Melbourne, State of Victoria

    Anecdotally we have a very slow internet The NBN should never have been stepped back Change the management if you must but don’t mess with the plan

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    Trumble (sic) you are the mug. A chancer who got lucky in the dial up Internet era & you thought you knew it all. The decaying ex Telstra infrastructure you you said would give us a quicker cheaper nbn is a slow moving disaster. It is inadequate & will cost billions to replace

  • Kentpieterse Kent Pieterse (@Kentpieterse) reported from Melbourne, State of Victoria

    @NBN_Australia it’s almost been 24 hours without internet in some of the Brimbank Council suburbs in Victoria. What’s the ETR at this point as the longer my internet is down, the less of my job I can do. PS I understand you have limited employees due to lockdowns but come on...

  • Mike_Young88 Michael Young (@Mike_Young88) reported from Melbourne, State of Victoria

    @wendy_harmer @NBN_Australia Good service sure makes a difference. 🙂

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    @PatFromKilsyth @3RRRFM @NBN_Australia Not my issues dude.

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus It's now 36 hours since the NBN has been down.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • zakkychan18 ZakkyChan18 (@zakkychan18) reported

    Yo Dyin' for some attention (shh) Dyin' for some attention (shh) Dyin' for some attention Blur that ****, I can't give them a mention (no) Always sayin' my name, I think they want some fame (that's pain) You was a fan before the hate, I think that's so insane @DiggaD_CGM #NBN 💯

  • pamerasan Pam Mulready (@pamerasan) reported

    @VeryRealRichard @peggymel2001 Explained why our #nbn is so bad. Benchmarked with regions!

  • freddie_moffat Freddie Moffat (@freddie_moffat) reported

    @Telstra Ok thanks Vicky. I turned my NBN Connection Box off and on at the wall and it got me back online for some reason? But it's probably a temporary fix. Thanks

  • cloudy2morrow Grant Brinkley (@cloudy2morrow) reported

    @RNBreakfast @DaveSharma Im guessing the ABC has bad NBN otherwise they would get both LNP members on a call at the same time.. Instead now we have two completely opposite targets within the same party but Labor, Stealth Carbon Tax!!!!!

  • BillWatterson6 Bill Watterson (@BillWatterson6) reported

    @Shiner82480499 @abcnews The nbn was set up as a government run company. The NBN was gutted by the LNP because Rupert didn't want competition to Foxtel. There was always government funding for NBN. You have just shown how ignorant you are and how stupid you are.

  • TaodeHaas Tao de Haas (@TaodeHaas) reported

    @StevePriceMedia @AusTodayListnr $250.00 to make you forget the bushfires, floods, porkbarreling, punished 4 living in a Labor seat, grands to LNP buddies, massive donation to Hillsong business, delivering a crap NBN (daily reminder!) infiltrating our ABC, mismanaging age are, NDIS etc? Really? What an insult!

  • mcnamara_team Team McNamara (@mcnamara_team) reported

    @Optus Got to be the most frustrating service I’ve encountered for a long time, NBN issue in the area not fixed but apparently it is? Told the outage was fixed but it is not. No idea what to do, maybe I should cancel and find a provider that actually can help me?

  • normal_ness Vanessa Smith (@normal_ness) reported

    @brookeCjacobson @Optus @NBN_Australia This is what I *hate* about any kind of third party arrangements, it’s *always* the other company’s fault & the consumer is stuck in the middle of their poor quality systems and processes.

  • pangolincovid Its Time (@pangolincovid) reported

    Carrier pigeons sending mobile black spot message to Canberra ahead of federal election. Well no ****, it's a National held electorate, meaning voters there voted for the Coalitions dismemberment of Labors world class NBN and the sell off of Telstra by Howard.

  • MythBuster54 Mythbuster53 (@MythBuster54) reported

    @Aaronsmith333 They moved interest rates during the election campaign 2007 Alp Rudd win Little Johnny says rates would be lower under LNP he lied We had the same issues inflation was rising he was keeping wages low Cost of living & no innovation NBN Climate #ausvotes #LNPMassiveFail