NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 12/26/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • AustraliaPM Prime Minister of Australia News 🌻 (@AustraliaPM) reported from Melbourne, State of Victoria

    @MRowlandMP @AnneWerriwa I call bullshit. If you were serious, you would make FTTP part of the national building code for new builds. Treat FTTP like a utility. Korea did this 20 years ago. Wake ******** up. Or continue to bumble along like a bunch of overpaid 3rd world sycophants. #auspol #nbn

  • chrismclay Chris McLay (@chrismclay) reported from Melbourne, State of Victoria

    @Aussie_BB why is it easier to change NBN provider than to change my payment details? I get times are hard, but this is getting stupid. Use your sales teams to back up your support teams.

  • Tayyibai Tayyiba Iram (@Tayyibai) reported from Melbourne, State of Victoria

    @BelongAU my nbn is not working since 8th July. And its not part of regular outage. Is there any way it could be fixed quickly. Its impacting my work. #Belong

  • j_foreigner jonnyforeigner (@j_foreigner) reported from Melbourne, State of Victoria

    Nice to be informed of an @NBN_Australia outage of THREE ******* HOURS one minute after the SIX HOUR WINDOW began. Super.

  • MervtheMonster Paul (@MervtheMonster) reported from Melbourne, State of Victoria

    @PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    Hello @Aussie_BB. My NBN in Heathmont is a bit unstable in the last 10-15 mins. Lots of pings dropping. Anything going on?

  • Julieoz836 Julie 🌿🦈🐝🐨💦🔥 💉💉💉💉Blocked by AlanTudgeMP (@Julieoz836) reported from Melbourne, State of Victoria

    @alanaustin001 @independentaus Would issuing Commonwealth government bonds to soak up surplus cash 💵 in the economy help bring down inflation??? The bonds could be used to find much needed infrastructure ie NBN, hospitals, schools,TAFE, ports, fast rail etc

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    My servers go down and up 🆙 I feel amazing #amaySIM #esim how the heck does anyone have internet in @australia at all @Melbourne what the actual F can we get some 5G or 4 or 3 or even just a working NBN?! Thanks. A lot.

  • kelseyvh @kelseyvh (@kelseyvh) reported from Melbourne, State of Victoria

    Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @optus nbn cable offline. Can’t contact you at all via chat or technical difficulties. #fail #optusfail

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria

    @MRowlandMP My telco just reoffered me broadband connection at a lower rate. I've noted that all the service interruptions for maintenance in the last couple of weeks have done nothing to improve the NBN.

  • julieptorres21 Juls Torres (@julieptorres21) reported from Melbourne, State of Victoria

    @Optus The fault persists for more than 2 hours in the NBN service.

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    @Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • DrMukeshH Mukesh Haikerwal (@DrMukeshH) reported from Melbourne, State of Victoria

    @RadioNational @PatsKarvelas @Mark_Butler_MP Good questions from PK. #DigitalDivide Patients no #NBN No devices. Nuts. COVID not over. Poor settings. No narrative

  • jonathonnunan Jonathon Nunan (@jonathonnunan) reported from Melbourne, State of Victoria

    @nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria

    @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @Optus talk about impossible to contact you to find out why my nbn is not working. Happy to give my data away but not help.

  • jk9370226590 JK (@jk9370226590) reported from Melbourne, State of Victoria

    @Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?

  • alindtiwari @AlindTiwari (@alindtiwari) reported from Melbourne, State of Victoria

    @NBN_Australia Contractor came to resolve an issue and no update on ETA of fix...Seriously unprecended service. @SpaceXStarlink In How much time you are good to go ?

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • sewviolets Judy (@sewviolets) reported

    @BriarBush It would be pretty slow speed too I imagine. What’s the long term plan for out there . Are they ever going to get nbn

  • illiards illiards (@illiards) reported

    Dear @andy_penn, my nbn service has now been down nearly 7 days. All I have is an INC # and no updates. Is this 'acceptable' customer service? .....#thoughtnot @Telstra @NBN_Australia

  • soggzr6 Soggz (@soggzr6) reported

    @NBN_Australia Hey Natalie, my ISP has escalated this issue to the wholesaler. I am currently awaiting an nbn technician. I have elo to attain though so it is rather inconvenient.

  • BenLaggan Ben (@BenLaggan) reported

    @glenys_infexion @LesStonehouse Must have been the same guy that got us 66% of a good NBN network

  • 49ers_hnic78 Khali Young (@49ers_hnic78) reported

    @49ersMike_NFL Word..! Damn I missed it, I did a shot a couple minutes ago.. next season, hopefully all of us will be celebrating something very special.. ya feel me.. #FTTB #NBN

  • markbookatz Mark Bookatz (@markbookatz) reported

    @Optus @NBN_Australia my internet connection has been down again this whole weekend. Nobody gets back to me. No way to escalate this. You offer a disgraceful service

  • Ultimateqestion 💧Universe#42⚛ (@Ultimateqestion) reported

    @DrCraigEmerson @Briggs @TurnbullMalcolm I agree. I'm still not happy about the #nbn but Turnbull's mistakes were not the biggest problem. The #fossilsfuel industry combined with extreme RW media ownership is destroying the social security of the nation & their unaccountable pollution is making the world toxic. #auspol

  • 1958_BestYear Bebe 😎 Casey Not a Leftist or RightWinger = Human (@1958_BestYear) reported

    @elyasgarad @GregHuntMP #NBN style vaccine..will end up costing 5x the $$$$ to fix the **** ups.

  • karendevenport Karen Devenport (@karendevenport) reported

    @craigreucassel @NBN_Australia We had over 13 separate technician visits to fix ours, which kept dropping out. Each tech would criticise the ones before. They had the cherry picker out at least 3 times to replace/fix connections up the pole. Turns out they were all looking at the wrong pole the whole time. 🙄

  • fluffylucy yehuda harmor (@fluffylucy) reported

    @Michael99908062 @MeckeringBoy @MeckeringBoy that is nonsense. Even if the ownership structure needed changing down the line (I don't agree it would), the physical underpinnings of the Rudd NBN would have been sound. The current NBN technological infrastructure is unfit for purpose as predicted by the experts.