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NBN Outage Report in St Helena, Banyule, Victoria

Why is my NBN service not working?

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If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in St Helena, Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near St Helena, Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 8 hours ago
Melbourne Total Blackout 2 days ago
Melbourne Internet 3 days ago
Melbourne TV 3 days ago
Melbourne Internet 4 days ago
Melbourne Wi-fi 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near St Helena, Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • algo_anthill
    Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, Victoria

    Well our #nbn connection has been down more in the last half hour than it had been up. I was just trying to get some damn work done.

  • cpjones44
    Chris Jones (@cpjones44) reported from Melbourne, Victoria

    @NBN_Australia I have responded via DM. The only acceptable solution is to use the internal wiring I had installed when building the house, remove the conduit and perform any repairs needed to the property (inside and out) and clean up your mess.

  • mornedownunder
    💧Morné Maritz (@mornedownunder) reported from Melbourne, Victoria

    @lynlinking Yeah they did the same with the NBN. Thought they would have learned but NO. Somewhere down mates of these crooked pollies are laughing because they’ll make double profit once in Aus and the second time selling it at a loss to African pirates. Cognitive dissonance is a b!tch

  • AndrewWirski
    Andrew Wirski (@AndrewWirski) reported from Melbourne, Victoria

    NBN is more evidence that businesses organized by government always turn to shit.

  • ahleach
    Anthony Leach (@ahleach) reported from Melbourne, Victoria

    A lot of people are reporting that their landline phone doesn't work once they've connected to the NBN.

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @thatdavidhooper I am having heartburn from Optus and NBN.Having them out to repair my NBN fault for a third time in a week.Thank goodness I don’t rely on it to work from home. I would be in strife.With pretty much a duopoly on services and monopoly on network,they don’t really strive to please.

  • zhalli1
    💧Queen Zhalli ✰♡*•˛❤ (@zhalli1) reported from Melbourne, Victoria

    Coalition know the #NBN is complete shite Never talk about it Media never talk about it You’d think they both had a conspiracy of silence about it

  • bogga1967
    Phil Hoult 🇦🇺 (@bogga1967) reported from Melbourne, Victoria

    @gwxr496 @NBN_Australia I think Barnaby was looking after you. Better late than never ..... but it’s already obsolete ..... I thought of moving to Swaziland as there internet is faster 😂😂

  • Dr_Phil_K
    Phil Kavanagh (@Dr_Phil_K) reported from Melbourne, Victoria

    I must be bored. Just spent 30 mins on phone with 4 diff people trying to get me to access “their server as I have an NBN problem”. Love mucking with scammers and hackers. I start off naive and get smarter as the call goes on. I want them to hang up 🤣 #Hackers #wastetime #fun

  • misia65
    Swallowed by politics 😤😬🖖 (@misia65) reported from Melbourne, Victoria

    @platykitten I hate this government, so we pay more for the shit service they gave us with the NBN

  • ayelbee1
    Andrea Berner (@ayelbee1) reported from Melbourne, Victoria

    The sad thing is with some govts we can't afford to have them in power for 4 or 5yrs. The current one is prime example. We have to endure more of what they gave us, bad self-centred, wasteful govt. Look at what we got. NBN ppl hate, money wasted on Murray River & more

  • poidahdubya
    Poidah Dubya (@poidahdubya) reported from Melbourne, Victoria

    @katherinefeeney Mine said 2 minutes but I’m on the NBN so could be down to that.

  • Shami2512
    Shamila Gopalan (@Shami2512) reported from Melbourne, Victoria

    @Optus we signed up for nbn 4 weeks ago & hv not received a modem!! Hv called abt 6x, visited ur store & yet nothing! This is seriously ridiculous! Ur level of service is the worst we have ever experienced!!!

  • algo_anthill
    Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, Victoria

    @NBN_Australia I'm at a friend's right now. They haven't had service for four days. Same thing as last time, but then it was two weeks.

  • BROOKEONES
    B (@BROOKEONES) reported from Melbourne, Victoria

    Omg i fixed the internet without having to call tech support or getting help from anyone. Turns out the modem sitting in a puddle returns it to factory settings and I somehow know how to configure the nbn. Yay now I can watch TV in bed again.

  • NoahInRevolt
    YouthInRevolt (@NoahInRevolt) reported from Melbourne, Victoria

    @TPG_Telecom I’ve had the nbn for a few months now and everytime it rains the internet cuts out. We’ve called support so many times and y’all just tell us to record when it happens. Literally everytime it rains. Fix this.

  • AntB77
    Ant (@AntB77) reported from Melbourne, Victoria

    @kristoforlawson @iTnews_au @rycrozier Ive been getting 120 down for the past 6 years with Telstra cable. NBN should be using GB speeds

  • notMattyMac
    Matty Mac | sG (@notMattyMac) reported from Melbourne, Victoria

    First world prices for third world service and quality. Great work @NBN_Australia you're an absolute disgrace. I'm not even gonna blame @MyRepublicAU because their hands are tied and you'll both handball the blame. No accountability whatsoever.

  • RomerJon17
    Römer Jonathan | Ansett (@RomerJon17) reported from Melbourne, Victoria

    I guess I finally fixed the 4G network issue on my Note 8 phone and NBN drop outs over 5 weeks...

  • sparxnfrost
    Lord of Origami and Bearded Giantess (@sparxnfrost) reported from Melbourne, Victoria

    They mentioned '*****' in training today, a type of tech issue for a particular nbn class. I lay no claim to being mature, but the entire room couldn't keep a straight face when discussing '*****'...

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • twasink
    Robert Watkins (@twasink) reported

    I'll tag @purdah123 in on this, because I know he likes to hear about how good the NBN can be _sometimes_ (Of course, I found out about the connection being active because I had a tech out here looking into why my connection has been flaky; problems in the pit)

  • SebDuncan
    Seb Duncan (@SebDuncan) reported

    @doctormcdougall @turna23 @Optus Wait until they assure you that 'you will not be charged for the period of no service'. Then promptly charge you anyway. That's my favourite part about being an Optus NBN customer. The worst telco in Oz (except for all the others)

  • themayoragain
    themayor (@themayoragain) reported

    Is there an nbn outage? No internet for two days :(

  • photo_katz
    Wayne Katz (@photo_katz) reported

    @TPG_Telecom internet seems to be down in Willoughby NSW with no NBN outage reported. I’ve sent a email with my username but have received no response. I guess your internet is down too? You guys really are the worst ISP.

  • GT351_JONS
    Proud Bulldog Fan (@GT351_JONS) reported

    @Telstra No, i am running on 4G... NBN tech cam and put new modem and connectors, still same problem. Then another NBN tech came in the afternoon for neighbor and discovered the 4 houses connected to 1 pit have the same issue..Still not fixed though, waiting for Tap in pit to be replaced

  • TurboJV
    TurboJV (@TurboJV) reported

    @NBN_Australia nbn down at holland park west! Do we have an ETA

  • bertstaco
    Roberto C (@bertstaco) reported

    @NBN_Australia It would help if you focused on network reliability. I have had significant outages and slow internet over the past few weeks. Reported to Telstra, but they are useless. The whole reporting system for consumer faults is poorly handled.

  • debmaygal
    Deb (@debmaygal) reported

    @Telstra Hi Telstra team. Is there an nbn outage in 3186? Can’t even check on your outages page.

  • Ng88Mr
    JGWN (@Ng88Mr) reported

    @cityofsydney can u please ask the @NBN_Australia contractors to please come back and fix their shoddy work on the footpath. It’s a trip hazard for residents. - Charles St Erskineville 2043

  • themayoragain
    themayor (@themayoragain) reported

    @NBN_Australia No outage shown but our connection light on the box keeps flashing blue and then turning off, are you able to help?