NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 01/07/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • fowl2 james ay (@fowl2) reported from Melbourne, State of Victoria

    Somehow despite an NBN installer attending, and all the Appropriate Lights being lit, the service is still "in progress" and therefore my grandparents still have no internet 2 weeks after moving.

  • guzmany 1985OZ (@guzmany) reported from Melbourne, State of Victoria

    @keanimj @MyRepublicAU @NBN_Australia My service has been terrible for a while now. Changing service providers tomorrow. #myrepublicdidntworkforme

  • algo_anthill Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, State of Victoria

    NBN had been kind of spotty today. Clearly an infrastructure issue. It's been out now for almost an hour.

  • d_benincasa Daniel Benincasa (@d_benincasa) reported from Melbourne, State of Victoria

    Improve the NBN, increase competitive price value in the sport streaming service markets

  • stevescicluna Steve Scicluna (@stevescicluna) reported from Melbourne, State of Victoria

    @Optus @NBN_Australia If the speed was at least getting above 50 Mbps, I’d attribute it to network congestion. However, 50 Mbps seems to be a hard limit, when I’m paying for 100 Mbps.

  • Clarke_NZL Clarke (@Clarke_NZL) reported from Melbourne, State of Victoria

    @LwHP_Token Never had that problem #nbn

  • algo_anthill Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, State of Victoria

    NBN confirms it is an area outage and is working to fix it.

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    Thanks @Optus after messing up my address on a NBN order I'm waiting over 3 hours to get through to someone to get the address fixed. Funnily enough they can't see what the problem is!!

  • unintimidating tim moss (@unintimidating) reported from Melbourne, State of Victoria

    @Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter

  • warnie1aus 💧Stephen Hetherington (@warnie1aus) reported from Melbourne, State of Victoria

    Hey @Optus trying to transfer to nbn on pc but your chat is not working

  • NialFinegan Nial Finegan (@NialFinegan) reported from Melbourne, State of Victoria

    @redruby17 Besides the NBN itself look out for really poor Road works, shoddy pavement repairs, ugly/poor cabling installation on buildings. (My NBN is with Telstra “Hybrid Fibre Coaxial” and have no issues with service/speeds)

  • dcor9 Dom Corsino (@dcor9) reported from Melbourne, State of Victoria

    @NBN_Australia seeking your help to ensure services are connected and prioritized, waiting 6 months to be entered into the system so we can procure from a service provider is a long time to wait...PLEASE HELP #SOS #WeNeedConnectivity

  • terencehuynh Terence Huynh 🏳️‍🌈👨🏻‍💻✏️ (@terencehuynh) reported from Melbourne, State of Victoria

    Yeah, NBN really has terrible PR if this is their response to a journo.

  • learning2tri Simon (@learning2tri) reported from Melbourne, State of Victoria

    Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks, Optus have smsd re local outage. Nothing on Twitter, crazy!

  • VirginiaBowe 💧🌱 Virginia Bowe (@VirginiaBowe) reported from Melbourne, State of Victoria

    @adamajacoby @davidbewart Sounds good to me. Plus fix the nbn.

  • IAmPaulHarrison Dr Paul Harrison (@IAmPaulHarrison) reported from Melbourne, State of Victoria

    Although my understanding is that’s it’s an NBN outage, not a @VodafoneAU outage. So there’s not a lot they can do other than tell me there’s an outage. Which they did. Now back to my original request...

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus NBN outage in Thornbury 3071. Dead at my place...

  • poidahdubya Poidah Dubya (@poidahdubya) reported from Melbourne, State of Victoria

    @katherinefeeney Mine said 2 minutes but I’m on the NBN so could be down to that.

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @thatdavidhooper I am having heartburn from Optus and NBN.Having them out to repair my NBN fault for a third time in a week.Thank goodness I don’t rely on it to work from home. I would be in strife.With pretty much a duopoly on services and monopoly on network,they don’t really strive to please.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • BenFord16814712 ****** barber (@BenFord16814712) reported

    @originenergy nbn service out from the flooding in 4006 Brisbane ? Home internet has been down for the last hour

  • sainath_sandy Sainathreddyk (@sainath_sandy) reported

    @Optus the most pathetic experience in terms of service that i ever experienced. Facing internet dropouts from padt 4 months, even after multiple calls daily to optus support no resolution provided, instead the team suggest to complain to TIO for help. #optus #nbn #internetdown

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported

    @ChaChaVespa @BreakfastNews Not just Dutton, another drop kick has done one too. Yeah... can't see it being reported, they never bothered reporting BJ's new other half making a fortune with getting govt funded nbn upgrade to business she is involved with either 🙄

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @SKI_SSB Hi Ski, we're hoping your service won't be affected. We currently have approximately 19,883 services offline. Overnight, the severe weather & flooding across South East QLD continues to cause outages across the nbn network. 1/3

  • StevensAsh Ashley Stevens (@StevensAsh) reported

    @Marilla34238742 @jaimitomondo I Trillion in debt? LOFL. Rudd/Gillard racked up $400 Billion of that 1 Trillion , and then left LNP with unfunded NDIS, Gonski crap and NBN. Wake up. Meanwhile you clowns accused them of cuts, cuts cuts? Which is it?

  • mj3850 Martin Jones (@mj3850) reported

    @NBN_Australia Coach road west in MORAYFIELD near Laver street. Node was affected by flood water today. No NBN service available.

  • GrousestDad GrousestDad™ (@GrousestDad) reported

    @NBN_Australia Come upgrade my line!!! Every day our internet drops out more than twice an hour and you’re making Aussie Broadband make us jump through hoops to prove it. We’ve had one of your employees come out five times to fix it. Pointless.

  • aqualung Ric Hayman (@aqualung) reported

    @Internode I’ve had no internet connection at postcode 5086 since late morning. Have cycled all devices; checked outage pages (yours and NBN) … are there HFC issues atm?

  • queball12 Matth Q (@queball12) reported

    @NBN_Australia any chance you can get around to fixing the service in 4053. Over a month and no consistency of connection

  • Sikamikanico Sikamikanico (@Sikamikanico) reported

    @NBN_Australia My provider is keeping me updated, and I keep checking the updates page, that's all good. What would be great is if the outage was fixed. I need to work.