NBN Outage Report in St Helena, Banyule, State of Victoria
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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The Correspondent
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!
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Drew James. 加油
(@trainspotter67) reported
from
Melbourne, State of Victoria
All I want from @Telstra is a working nbn service. Just please.
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BKhawks70
(@BKHAWKS70) reported
from
Melbourne, State of Victoria
Hi Telstra, thanks for NOT telling me about the server issues that YOU have in Airport West that is affecting MY business on a daily basis. I’ll just keep paying my bill for a service that will be repaired some time soon...🤬🤬 @TelstraEnt #NBN
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💧PossumBilly
(@possumbilly) reported
from
Melbourne, State of Victoria
I'm really desparately sorry for them. Could be better though if they had gone into receivership.. Looks like the crap NBN cunning plan isn't working for them. 🤣🤣🤣🤣🤣🤣🤣
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@NBN_Australia I did twice and no one knows issue..
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Sophie Welsh
(@soph_welsh) reported
from
Melbourne, State of Victoria
Hey @Telstra not at all happy that our internet is down due to NBN works (we’re not on the NBN) and you’re now refusing to come through with the previously offered compensatory data bc my billing address is my postal not residential address! I’m a 10yr customer & 3yr shareholder
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michael barnes
(@Barnesm_) reported
from
Melbourne, State of Victoria
@Loud_Lass I got a letter gave 12 month notice, got on to it straight away, still took 4months to get a working NBN connection up and running. I wiuld advise Don't leave it to later or it might no be installed when old network cut off.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.
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MTE
(@__medwards) reported
from
Melbourne, State of Victoria
Stupid NBN 🙄
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Robert Nash
(@robertnash74) reported
from
Melbourne, State of Victoria
@Telstra @SamsungAU - I have a Samsung smart TV - only a few years old. Have recently moved to @NBN_Australia with Telstra. However cannot seem to access network. Can someone pls help me!!
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Adam Brown
(@AdamBrownAspect) reported
from
Melbourne, State of Victoria
@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
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mektronik
(@mektronik) reported
from
Melbourne, State of Victoria
@GeochemOz @Alabasterade NBN was deliberately broken so more $$ could be funneled to pensioners!
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Simon Pollock
(@gtvone) reported
from
Melbourne, State of Victoria
@NBN_Australia I did, but I’m the two months I had left at the address, it didn’t change - I’m about to move back to that address, so we shall see 👌🏻 (and I’m about to move out of this address so I’m not fussed...) ...but it must be damn frustrating for others 🤯
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@NBN_Australia It is! But we need an explanation as to what the issue is!!
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!
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Drew James. 加油
(@trainspotter67) reported
from
Melbourne, State of Victoria
Hey @Telstra 17 dropouts of the NBN in 24 days since connected. Seems to go out for 2 hours at a time. Usually middayish. Not great when trying to work. This is not a service, it’s just a pain.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!
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Fulvio Antonelli
(@fulv1977) reported
from
Melbourne, State of Victoria
Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.
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Simon Pollock
(@gtvone) reported
from
Melbourne, State of Victoria
Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Lachie Buszard
(@Lachiebuzz) reported
Hey @Telstra I’ve tried to play nice, but I have spent over an hour communicating with a bot about NBN connection -it does not understand & is frankly wasting my time. I’ve even private msged your socials crew & they sent me to the same bot. Your service is a shambles @andy_penn
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wuckfhistles
(@wuckfhistles) reported
@NBN_Australia Or... Sorry we keep sending the wrong communications. This will be passed on to our feedbsck team and management, as we dont eant to be misleading our customers. Also, your page says no outage, despite you sending the gd sms...
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Macca
(@gibbonwalk) reported
@smh @EstherHjHan I don’t understand why anyone would stay with telstra for nbn. Cheaper better service with any number of providers.
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Optus
(@Optus) reported
@neilorange63 We can see NBN Techs are working on this issue now. We hope to have this resolved soon. Meg
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Santosh
(@SantoshGoulikar) reported
@Optus #HorribleService Optus NBN is the worst. Been on back to back calls with customer support for hours since morning. Didn’t help at all. Each you call you have explain from start. You have to ask for ticket number. All the call back assurances are false. $79 a month
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RamenJuice
(@JuiceRamen) reported
I never thought setting up internet would be so tough. Went with @superloopnet here in Sydney. Applied for nbn a week prior moving in to new place. Router arrived, but internet never got connected to the unit. I've been on hold for at least an hour now. I've sent emails.
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Captain Irrelevant
(@CAPT_Irrelevant) reported
@NBN_Australia @DoctorKarl But it really should be of no cost to the customer. Not saying that's your fault, Chris, but this is what the LNP have done to us.
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Neil Ewins 🍊
(@neilorange63) reported
@NBN_Australia @Optus can you let me know when the outage in #StIves #NSW will be sorted. It’s been over 5 days now,,, Thanks
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Peter Lalor
(@plalor) reported
@DoctorKarl I bought a portable wireless device to get through last summer and have never turned it off because it is more reliable than the NBN which must have been designed by vaccine purchase people
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Jessica Worboys
(@JessicaWorboys) reported
Two out of four of the NBN team on today have never heard of magpies being called 'swoopy boys'. Putting out the feelers on Twitter to prove it's a thing...