NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 12/02/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • IAmPaulHarrison Dr Paul Harrison (@IAmPaulHarrison) reported from Melbourne, State of Victoria

    Although my understanding is that’s it’s an NBN outage, not a @VodafoneAU outage. So there’s not a lot they can do other than tell me there’s an outage. Which they did. Now back to my original request...

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    Thanks @Optus after messing up my address on a NBN order I'm waiting over 3 hours to get through to someone to get the address fixed. Funnily enough they can't see what the problem is!!

  • gtvone Simon Pollock (@gtvone) reported from Melbourne, State of Victoria

    Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

  • __medwards MTE (@__medwards) reported from Melbourne, State of Victoria

    Stupid NBN 🙄

  • fowl2 james ay (@fowl2) reported from Melbourne, State of Victoria

    Somehow despite an NBN installer attending, and all the Appropriate Lights being lit, the service is still "in progress" and therefore my grandparents still have no internet 2 weeks after moving.

  • gtvone Simon Pollock (@gtvone) reported from Melbourne, State of Victoria

    @NBN_Australia I did, but I’m the two months I had left at the address, it didn’t change - I’m about to move back to that address, so we shall see 👌🏻 (and I’m about to move out of this address so I’m not fussed...) ...but it must be damn frustrating for others 🤯

  • leo_cadle 💧 Makin' a Mess #ARRF 🇦🇺 (@leo_cadle) reported from Melbourne, State of Victoria

    So mad, Telstra/NBN just disconnected me with not a single email or call, because they want me to move my cable service to nbn, to get the same plan would cost me $60 a month extra, and it will take 10 business days

  • d_benincasa Daniel Benincasa (@d_benincasa) reported from Melbourne, State of Victoria

    Improve the NBN, increase competitive price value in the sport streaming service markets

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    still no internet - how long do I have to wait for @Optus to sort it’s operation out. After feeling pushed to switch to nbn within a few months rather than the allowed 18 months, a stuff up with connection dates and now no internet. Rubbish effort Optus. Truly awful

  • learning2tri Simon (@learning2tri) reported from Melbourne, State of Victoria

    Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn

  • aussiegeek {:ok, Alan} (@aussiegeek) reported from Melbourne, State of Victoria

    Ha I’m having an unscheduled nbn outage at home… because of a scheduled power outage

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    Can someone please explain how @NBN_Australia works. We had perfectly serviceable internet, then a bloke arrives 3 weeks ago and says NBN is going in. But, we don’t need it. Too bad, it’s going in 1/

  • MattNoonAU Matt (@MattNoonAU) reported from Melbourne, State of Victoria

    @NBN_Australia will go down in history as the biggest white elephant of all time. You should have just let me stay on HFC. Adding the NBN to the front of it has turned it into a steaming pile of dogshit. #nbnshitshow

  • warnie1aus 💧Stephen Hetherington (@warnie1aus) reported from Melbourne, State of Victoria

    Hey @Optus trying to transfer to nbn on pc but your chat is not working

  • kkayoh_ kay1111- (@kkayoh_) reported from Melbourne, State of Victoria

    @senpai_madara dw nbn is the fix bro!!!!!

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @colin_aus @BeauGiles @Aussie_BB I vote for Aussie BB too... yes call centres are in Gippsland in country Victoria... Personally I’m with Vodafone NBN who are great, but if you want top service then Aussie BB is the way to go. My friends who are with them rave about them.

  • dcor9 Dom Corsino (@dcor9) reported from Melbourne, State of Victoria

    @NBN_Australia seeking your help to ensure services are connected and prioritized, waiting 6 months to be entered into the system so we can procure from a service provider is a long time to wait...PLEASE HELP #SOS #WeNeedConnectivity

  • NialFinegan Nial Finegan (@NialFinegan) reported from Melbourne, State of Victoria

    @redruby17 Besides the NBN itself look out for really poor Road works, shoddy pavement repairs, ugly/poor cabling installation on buildings. (My NBN is with Telstra “Hybrid Fibre Coaxial” and have no issues with service/speeds)

  • DeclanJE Declan JE (@DeclanJE) reported from Melbourne, State of Victoria

    Love it when my internet cuts out and it the nbn not the Wi-Fi modem so I can't just turn it off and on again to fix it 😒

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • joelpmichael 🎅 The Santa Waiter 🎅 (@joelpmichael) reported

    Support: ok we need to run through some troubleshooting before I can raise this with NBN Me: oh I know exactly what the problem is, there’s a car parked on top of the street distribution box

  • AndrewW89846090 Andy_Downunda AZ x 2 (@AndrewW89846090) reported

    @NBN_Australia I'm fairly sure the issue is with the Kogan NBN Wi-Fi Modem the signal strength of which is just not strong enough. I actually have a connection at the moment so I'll see what happens. Thanks for the contact.

  • rock_rockroll ROCK (@rock_rockroll) reported

    @NBN_Australia Yes fix it

  • chris70206893 chris (@chris70206893) reported

    @KatDruer Why are we always lagging behind dont they have fast NBN in Nsw so news is slow to reach them or are those who get to make decisions just plain thick as two bricks.

  • dashxoxo dash (@dashxoxo) reported

    Anyone else on Vodafone NBN because my upload speed with them is absolute dogshit. Getting ~700mbps down and only 5mbps upload lmao

  • ZuluMuster Micamaleous (@ZuluMuster) reported

    @beourmate what are you doing about NBN outage in northern NSW near Murwillumbah. Your app is not up to date as it says service is fine. NOT the case @TelcoOmbudsman

  • Bertrandization Bert (@Bertrandization) reported

    @CdrHBiscuitIII @PMGPSC Knew a management contractor on NBN. Biggest waste of money I've ever heard. Billions buying rotted cables from Optus. Turnbull announces turning world-leading into piece of ****. Anyone competent leaves. Remainder of useless people become management. Hire unthreatening idiots.

  • jasonetheridge Jason Etheridge (@jasonetheridge) reported

    If you're in Australia, having #Optus as your NBN ISP means you pretty much have to use their supplied modem/router. After many hours of painful conversations with their support, it's obvious they won't tell you what you need to configure your BYO router to connect. Ridiculous.

  • coinspiracy17 🎧 DJ.Degen 🌱 (4,4) (@coinspiracy17) reported

    @NBN_Australia Thanks NBN the issue is now resolved, I think it was an issue with my ISP

  • Paul_Petersen Paul Petersen (@Paul_Petersen) reported

    @vodafoneau Your NBN service is terrible! 3.5 hours on the phone, 2 separate times, both times we do extensive troubleshooting then schedule a time for NBN service and then immediately get a text saying our problem has been resolved. NO IT HAS NOT!