NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 12/25/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.

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City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.

  • JohnnyLydon Johnny (@JohnnyLydon) reported from Melbourne, State of Victoria

    Hi from Telstra. NBN Co are performing network updates in your area on 21 April 2023. Your internet service may be interrupted between 12:00AM - 6:00AM for up to 20mins….” - Kooyong electorate: 2 years to get nbn connected & nearly 3 years later still this rubbish continues

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    @BenSmee @Optus I was in this boat a few months back. After rebooting my router numerous times, they booked a NBN technician to come and have a look. And then I found reset button on my NBN box and it fixed the problem. I’ve since added Optus Technician to my resume.

  • s_anag8 Sangas? (@s_anag8) reported from Melbourne, State of Victoria

    @NBN_Australia Everything. Have contacted our provider. They say it’s an NBN issue. Unfortunately, we have to wait for a technician till Monday. Hoping somehow that it could be sooner rather then later?

  • traceyannereid Tracey Reid (@traceyannereid) reported from Melbourne, State of Victoria

    @NBN Frigging fix it, it's been down all bloody day gone from 5pm to 6pm, 730pm now it's saying 930pm. Taking the absolute piss. 🤬🤬🤬🤬👎👎👎

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?

  • NiaDrakaine 𝑵𝒊𝒂 💜 Art Commissions are OPEN (@NiaDrakaine) reported from Melbourne, State of Victoria

    Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    Service providers should be required to authenticate a customer before disclosing whether an address is experiencing: - nbn outage - mobile outage - power outage Currently anyone can search a home or business address and find out if there's an outage. #cybersecurity #auspol

  • jamesphumphreys James (@jamesphumphreys) reported from Melbourne, State of Victoria

    @NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

  • HelloSammyG HelloSammyG (@HelloSammyG) reported from Melbourne, State of Victoria

    @charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

  • pyrexflask Pyrex Flask (@pyrexflask) reported from Melbourne, State of Victoria

    @iiNet is there a 5g NBN outage in 3182?

  • traceyannereid Tracey Reid (@traceyannereid) reported from Melbourne, State of Victoria

    @NBN Frigging fix it, it's been down all bloody day gone from 5pm to 6pm, 730pm now it's saying 930pm. Taking the absolute piss. 🤬🤬🤬🤬👎👎👎

  • Zalika_R Zalika Rizmal (@Zalika_R) reported from Melbourne, State of Victoria

    @TPG_Telecom @NBN_Australia after a bunch of outages just days ago, the NBN is down again in Clifton Hill. NBN status says no outage.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

  • debge01 George DeBono⚫️🟡⚫️🐅🏆 (@debge01) reported from Melbourne, State of Victoria

    Working from home would be so much easier if we had a reliable internet service - the @NBN_Australia is a borderline 3rd world service - I get almost hourly drop outs

  • dazcoull dazcoull (@dazcoull) reported from Melbourne, State of Victoria

    @NBN_Australia my FTTP service went out a while ago. Tarneit, VIC 3029. Did not come back and no reports of outages. Power cycled devices of course. ISP informed but of course out of support hours. Any news?

  • asadiceiu Asaduz Zaman (@asadiceiu) reported from Melbourne, State of Victoria

    Do you really have an NBN connection (I did not)? Even if you have one, try getting through their customer service and you'll know that an overly friendly guy with a thick accent is not working for NBN

  • dotrat James M 🐀 'Just a guest here' (@dotrat) reported from Melbourne, State of Victoria

    Just heard the NBN CEO bonus number. Are you sitting down? $697,000. Six hundred ninety seven thousand dollars bonus. Wtf?

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • fdsfifi AuntBee (@fdsfifi) reported

    @r_toneguzzo I've had a drop off in Optus reception. Most incoming calls fail to register. Had to go back to the NBN for data which is so limited & drops out many times every day. I too have considered Starlink. Hope you're soon sorted.🤞🤞

  • RyanWil62993886 Raymond McKeown (@RyanWil62993886) reported

    @JackieHansard My Dear Lady, you are either ignorant or a liar. labor never built NBN their original budget was $4.87b currently running at $94 b Labor only announced NDIS, they never implemented it With Medicare the LNP has always increased funding labor has just one week ago slashed Medicare

  • KarinG777 Karin Gottschalk (@KarinG777) reported

    @paulbudde The LNP's NBN is utter garbage that's wrecked the ability to work from home for foreign clients.

  • sacarlin48 Anne Carlin #VoteYes (@sacarlin48) reported

    @PeterKlages @Telstra Disastrous long term history with Telstea. Planned to ditch them when we moved down here 7 years ago but thwarted as the internet connection was through Foxtel cable so it was Telstra or go back to ADSL. Celebrated when NBN came as I could ditch #Telstra for all time.

  • mick2mark Mick Mark (@mick2mark) reported

    @NBN_Australia Well I'm my service provider was NBN directly then my data wouldn't have to bounce to some corp head office to get counted and come back before it gets out of the country. . Only Aust libs would think that's best practice and on copper pots and pans no less.....

  • ONLYMJE Mary_Sorbs (@ONLYMJE) reported

    @marklevy2gb @NBN_Australia @BelongAU Feel your pain Mark! The whole process is broken!!

  • ajobbins Adam Jobbins (@ajobbins) reported

    @DylanReeve @troyhunt Could be wrong, but IIRC, it's only true if it's connected to an external wired network like the PTSN or NBN. Connecting to something like fixed wireless or StarLink for internet may get around the rules

  • northtweeter GM89 (@northtweeter) reported

    @Optus you have to be one of the most incompetent companies in Australia. After numerous phone and chat sessions which have consumed over 4 hours of my time and still have to wait 24 hours and have another call to upgrade my NBN. #OPTUS #FAIL #NBN

  • GrantOFarrell Grant O'Farrell (@GrantOFarrell) reported from Sydney, State of New South Wales

    @marklevy2gb @NBN_Australia @BelongAU What’s the hourly rate mark?? Surely there’s someone at 2GB who would look after the big dogs issues??

  • FacelessMan13 A Faceless Man (@FacelessMan13) reported

    @PeterKlages @Telstra I've had bad experiences before. But my latest issue was that the nbn went down. I requested a call back. They called immediately. Spent about 30 minutes on the phone trying to fix it. That didn't work. Booked a technician who came and fixed it 2 days later. I was surprised.