NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 03/01/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • Brodhe B (@Brodhe) reported from Melbourne, State of Victoria

    @YouNevaWannanoe But to be fair, because NBN isn’t even available in my area not because it’s not working

  • DamienZuch Damien (@DamienZuch) reported from Melbourne, State of Victoria

    @rosscoulthart @Telstra @NBN_Australia This deserved a re-tweet and a like. The system is broken and needs to be replaced. Total waste of money!

  • mxmbt2 mxmbt2 (@mxmbt2) reported from Melbourne, State of Victoria

    @Kogan @ruslankogan Our #koganinternet nbn hasn’t worked properly since Saturday. Keeps dropping out and slowing. 1300 010 400 doesn’t connect! Please help!

  • demon_dave Dave Dawson (@demon_dave) reported from Melbourne, State of Victoria

    @SimonBanksHB @murraywho52 @TurnbullMalcolm @NBN_Australia Amongst the many crimes by LNP, the biggest crime by these incompetents, and unfortunately Australia will be paying for it for decades, is the #NBN screw up, @TurnbullMalcolm & @HonTonyAbbott should never be forgiven #auspol #auspol2020

  • DaleRodan elad_nador (@DaleRodan) reported from Melbourne, State of Victoria

    @theprojecttv @Telstra @NBN_Australia - IF only parents could keep ALL kids off the internet between 7am-6pm M-F - then that would help US people working from home do our jobs for the economy. AU internet is SHIT! #workingfromhome #Covid_19australia

  • salleeofficial salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria

    Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

  • MishManners Michelle Mannering 💎 (@MishManners) reported from Melbourne, State of Victoria

    @NBN_Australia @awssecuritysyd @awscloud @AWSstartups @thelivecoders Intermittent connections, and when it is connected very very slow. I can't run speed test to see how slow. Internet times out when connecting to lots of websites and pages need to be refreshed multiple times before something happens.

  • NickJohnstone2 Nick Johnstone (@NickJohnstone2) reported from Melbourne, State of Victoria

    Dude rings me on the phone and says he is here to fix our NBN which drops out intermittently 228 times a day and says “can you come out and open the gate” , I say “it’s not locked, slide it to the right”, he says “ no I can’t open it”. That’s confidence thanks Telstra!

  • infinitereality infinitereality (@infinitereality) reported from Melbourne, State of Victoria

    Shut ******** up I have no Internet at all people complaining about #ADSL #nbn i’m about to run out of data on my family plan someone help me at Telstra just send the goddamn modem just send it or I’ll pick it up and risk my life for the Internet

  • Annon85808750 Annon (@Annon85808750) reported from Melbourne, State of Victoria

    NBN is keeping social distance from me WTF

  • artyobryan Arthur O'Bryan (@artyobryan) reported from Melbourne, State of Victoria

    @TurnbullMalcolm biggest fail has Australian children using a shit NBN when they most need fibre optic, all because of his blind loyalty to Murdoch.

  • ayestereo Andy Robertson 🚲🏃🏽‍♂️🧗🏼‍♂️ (@ayestereo) reported from Melbourne, State of Victoria

    @NBN_Australia you did some work outside my house on Saturday and ever since we’ve lost @Telstra cable internet. Been trying to contact @Telstra now for four days but no response. Can you please help resolve what ever have been done immediately.

  • JayWarsAu Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, State of Victoria

    @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

  • MishManners Michelle Mannering 💎 (@MishManners) reported from Melbourne, State of Victoria

    @NBN_Australia @awssecuritysyd @awscloud @AWSstartups @thelivecoders My other problem is I have NBN to the node but copper up to the apartment (1st floor). I don't really want to pay the $350 for @Telstra just to provide a quote. Just tell me how much for free and I'll most likely just pay you to upgrade me! 🤣

  • Aaryan150698 Aaryan Singh (@Aaryan150698) reported from Melbourne, State of Victoria

    @NBN_Australia and Belong Internet have really made life difficult for us no. We're students who are indoors as advised by the govt. but have no internet since we got our confirmation message. Nbn says the issue is with Belong and Belong doesn't help us out at all. (1/3)

  • alishabenson a l i s h a (@alishabenson) reported from Melbourne, State of Victoria

    @NBN_Australia my NBN is completely off. It's been out all week, I'm desperate to connect while in self isolation. Please help or send technician. 🙇 🙏

  • KazzaWilly Kazz Rose (@KazzaWilly) reported from Melbourne, State of Victoria

    Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!

  • summadayze26 Hufflepuffing my way to happiness (@summadayze26) reported from Melbourne, State of Victoria

    @Optus hello my NBN connection has not been working most of the day, I have tried using the message service on the app and tried calling but cannot her through. Please help, im quarantined as I just got back from overseas so will soon get bored without Netflix

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    @refoxing @TurnbullMalcolm Turdball you have fibre to the home and most of the rest of us have crap. Your mongrel nbn includes heaps of crumbling ex Telstra infrastructure that will require replacement in 5-10 years and cost us billions extra

  • zoejohnston3 Zoe Johnston (@zoejohnston3) reported from Melbourne, State of Victoria

    @Optus you preach wanting to keep people connected during this time, but I can’t get onto anyone about my nbn set up not working....

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @mynameisiphone6 However we have found that many old occupiers have taken the NBN box (modem) with them not realising it stays at the property. On the other hand if your property never has NBN connection before then yes a new box is required. Kartik

  • tkodude Tomi Kortelainen (@tkodude) reported

    @smakelainen @NBN_Australia @smakelainen As long as the experts maintain that .25 copper is the sh*t it will never even come close to lift-off for the majority. Not nbn's fault - not trying to shoot the messenger

  • AshnilKumarPhD Ashnil Kumar (@AshnilKumarPhD) reported

    @NBN_Australia the planned maintenance in my area has morphed into an almost 20 hour unplanned outage. I assume you’re working to restore the service but it would be good to get an update. Is it likely to be fixed tonight, or should I be making different plans for the weekend?

  • j_banerjee Joybrata Banerjee (@j_banerjee) reported

    @jessicamj26 Yeah. We bought a 4G modem for the 5 months it took us to get NBN. Can let you borrow it indefinitely as we don't need it anymore. Works with any network just insert a Sim card.

  • Dunnymeister Dunnymeister (@Dunnymeister) reported

    @beorthes The public doesn’t deal with NBN directly which makes it hard to resolve problems when they occur, like today. It’s especially hard when NBN contracts all work out - there’s a lot of finger pointing between ISP, NBN and contractors.

  • johnb78 John B (@johnb78) reported

    @stilgherrian In this particular case it sounds like nbn were the only organisation to act with any competence at all - they switched the customer's broadband on within a day of Telstra and iinet telling them what had happened

  • RTarlinton Rachael Tarlinton (@RTarlinton) reported

    @ALegione @NBN_Australia That’s really poor...

  • jennynorton Jen Norton (@jennynorton) reported

    @stilgherrian Ah right. Nice of them to notify us. I’m just hoping 5G covers my area before I have to change over so I don’t have to go through the install of NBN (older apartment, they’ve done the worst install in the building and **** knows how I’m going to end up with wiring inside)

  • mynameisiphone6 mynameisiphone333 (@mynameisiphone6) reported

    @Optus We've moved house and relocated our nbn service, and after being told we didn't need an nbn box at our new place, we were told to we had to wait a whole month for a new box. We've been sent a sim card and usb stick for alternative internet, now the sim card doesnt work.

  • Dunnymeister Dunnymeister (@Dunnymeister) reported

    @toomanygain @ellji NBN Co. or Service Stream