NBN Outage Report in St Helena, Banyule, State of Victoria
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@NBN_Australia I did twice and no one knows issue..
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Jarrod Robins
(@jarrodrobins) reported
from
Melbourne, State of Victoria
@Aussie_BB Thanks but I already called. NBN seems to have told AussieBB as much as they’ve told me - zilch, only “solution” is to just wait until they decide to hook it up properly, in contrast to whatever NBN did the last couple of times 😞
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Dancer, your Space Dad 🐝🐝🐝🐝
(@algo_anthill) reported
from
Melbourne, State of Victoria
@NBN_Australia Apparently, I have upstream and downstream sync, but the online light never settles and then the modern starts over after 30 seconds or so.
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Luke Meehan
(@lukasm) reported
from
Melbourne, State of Victoria
My home ADSL is getting so bad I’m honestly looking forward to changing to cable internet when the multi tech mess NBN makes it to my area next year
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Robert Nash
(@robertnash74) reported
from
Melbourne, State of Victoria
@Telstra @SamsungAU - I have a Samsung smart TV - only a few years old. Have recently moved to @NBN_Australia with Telstra. However cannot seem to access network. Can someone pls help me!!
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Petros Ioannou
(@petros_ioannou) reported
from
Melbourne, State of Victoria
@Telstra A fault in the street. Requires the NBN team to come back and do works. Apparently that can’t be done till Jan 31st After 2 hours on the phone I managed to get an extra 25GB added to my mobile data. No further resolution possible though I’m told
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💧PossumBilly
(@possumbilly) reported
from
Melbourne, State of Victoria
I'm really desparately sorry for them. Could be better though if they had gone into receivership.. Looks like the crap NBN cunning plan isn't working for them. 🤣🤣🤣🤣🤣🤣🤣
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adenos slept
(@adenos_tiger) reported
from
Melbourne, State of Victoria
@Telstra NBN is down in 3165. Both the cable conversion box says online. No dial tone in the phone. Just trying to have a relaxing night, but seems that's not going to be the case now. :/
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Simon Cozens
(@SiCozens) reported
from
Melbourne, State of Victoria
@iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf
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Dancer, your Space Dad 🐝🐝🐝🐝
(@algo_anthill) reported
from
Melbourne, State of Victoria
@NBN_Australia Apparently, I have upstream and downstream sync, but the online might never settles and then the modern starts over after 30 seconds or so.
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The Correspondent
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!
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Adam Brown
(@AdamBrownAspect) reported
from
Melbourne, State of Victoria
@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
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BKhawks70
(@BKHAWKS70) reported
from
Melbourne, State of Victoria
Hi Telstra, thanks for NOT telling me about the server issues that YOU have in Airport West that is affecting MY business on a daily basis. I’ll just keep paying my bill for a service that will be repaired some time soon...🤬🤬 @TelstraEnt #NBN
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Andrew J Phelan
(@ajphelo) reported
from
Melbourne, State of Victoria
@HCICanberra @Birmo @AIBC_Ltd @MEAIndia @IndianDiplomacy Great to see. One request. Please do your best to shut down all the fraud call centers based in India who ring Australian numbers pretending to be CommBank, the NBN, Telstra etc. I get calls everyday. If my mum who has dementia picks up she gets distressed. My neighbor lost 5k
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Jarrod Robins
(@jarrodrobins) reported
from
Melbourne, State of Victoria
@NickRossTech @NBN_Australia I had installers come out 3 times now 1. Put the box on crooked 2. Came back next day to connect cabling to the pit across road 3. Third guy came and inspected pit in front of house, then left Next day my “ready for service” is not ready, needs “more work” but they won’t say what
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Sophie Welsh
(@soph_welsh) reported
from
Melbourne, State of Victoria
Hey @Telstra not at all happy that our internet is down due to NBN works (we’re not on the NBN) and you’re now refusing to come through with the previously offered compensatory data bc my billing address is my postal not residential address! I’m a 10yr customer & 3yr shareholder
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Dancer, your Space Dad 🐝🐝🐝🐝
(@algo_anthill) reported
from
Melbourne, State of Victoria
Had a power flutter and the nbn cable modem won't sync now. Bugger. Guessing it is a broader outage.
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Cillian Davie
(@C_Davie97) reported
from
Melbourne, State of Victoria
@iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.
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Cruiizin
(@Cruiizin) reported
from
Melbourne, State of Victoria
@NBN_Australia down at the new place, now the dreaded one hour call with @Optus
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Wallbank
(@paulwallbank) reported
Five weeks into our NBN travails, with no resolution in sight, our ISP sends out a satisfaction survey...
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80s Arcade Kid
(@gsuttor) reported
@badgergloveppt NBN had planned outage between 8am and 4pm, so no working from home for me today. Nearly 11pm and still out, tech coming in the morning between 8-12 apparently. Don’t exactly trust their word. And they are doing it again Friday.
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Kane "Blueh" Critchley
(@KaneCaster) reported
@Hoots_ACL @NBN_Australia Unclear as to what grounds I would have on that simply because my issue has gone through the flooding. Reckon I should just shoot for it anyway?
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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Optus
(@Optus) reported
@radiusfn Sorry to hear about your internet speed issue. Can you please send us a direct message to confirm which internet service is this in regards to, I mean 4G home internet, 5G home internet or NBN home internet? Kartik
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Kylie Simpson
(@38Kylie) reported
@jentaiisart @BelongAU @NBN_Australia Belong are the literal worst
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Optus
(@Optus) reported
@churda_bulb Sorry to hear about your internet connection issue. Can you please direct message us to confirm which internet service is this in regards to, I mean 4G home internet, 5G home internet or NBN home internet? Kartik
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RUSSELL COBURN
(@RUSSELLCOBURN10) reported
@QuentinDempster WTF..... NBN, F35'S, SUBS, AIRPORT LAND SALE, JOBKEEPER RORTING,SPORT RORTING.......it goes on and on.$Billions ??? Lost..... PM worries about Albanese losing weight. Australian Taxpayers are losing $billions they are not aware of...
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Lukso DNY
(@zLukso) reported
@BlancheyTV @NBN_Australia fix your ****
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Kane "Blueh" Critchley
(@KaneCaster) reported
@NBN_Australia This has been an issue since the 8th of February, and then became more severe on the 20th. My ISP doesn't have more information, NBN has blocked them from asking about it, in fact. I understand that the floods were a thing, but this issue was there well before it.