NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 02/01/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    @NBN_Australia I'm currently working with 13 22 00 to figure out why NBN is not working. There is no smooth sailing.

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    Trumble (sic) you are the mug. A chancer who got lucky in the dial up Internet era & you thought you knew it all. The decaying ex Telstra infrastructure you you said would give us a quicker cheaper nbn is a slow moving disaster. It is inadequate & will cost billions to replace

  • SeeingWithStars Stephanie Johnson (@SeeingWithStars) reported from Melbourne, State of Victoria

    Anecdotally we have a very slow internet The NBN should never have been stepped back Change the management if you must but don’t mess with the plan

  • GuidoTresoldi Guido Tresoldi (@GuidoTresoldi) reported from Melbourne, State of Victoria

    @hisaflog NBN and internet not working for me since Tuesday. Fortunately I got data. Can’t bother reporting it now.

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    Service delivery of @NBN_Australia is absolutely atrocious. Less than 12 hours notice of 'planned' maintenance on 12-May. Less than 5 minutes notice of 'planned' maintenance today. It really is a sub-par network which has Australia 20 years behind the rest of the world #fail

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus It's now 36 hours since the NBN has been down.

  • Mike_Young88 Michael Young (@Mike_Young88) reported from Melbourne, State of Victoria

    @wendy_harmer @NBN_Australia Good service sure makes a difference. 🙂

  • edzhao_com Ed Zhao (@edzhao_com) reported from Melbourne, State of Victoria

    @VodafoneAU terrible! Bought nbn in late April. Still no FTTC box after three weeks! After enduring hours of waiting on the phone, the kid could only say “it’s pending” then cut off! This is really quite ridiculous!

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    @NBN_Australia I'm currently working with 13 22 00 to figure out why NBN is not working. There is no smooth sailing.

  • ellisoconnor 😷Champagne Dame of Oz 🥂 (@ellisoconnor) reported from Melbourne, State of Victoria

    @selga55 Yes as it was a condition of our NBN but we never answer it

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    @NBN_Australia I have been told by NBN via Telstra that this is an outage. I have an been open ticket with Telstra on this.

  • Daymeaux Daimo (@Daymeaux) reported from Melbourne, State of Victoria

    @iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!

  • Hutton_Lab Craig Hutton (@Hutton_Lab) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks for the tips @NBN_Australia, but the support I really needed was fibre to the premise! New coax was laid in my street to do HFC. FTTP would not have cost much more. There are physical limitations to copper and it can only be optimized so much.

  • philomglol Phil Wait (@philomglol) reported from Melbourne, State of Victoria

    Another day another @NBN_Australia scheduled outage

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    @Jeff_Sparrow Try once you've connected. - Not being able to contact the supplier (NBN) and the source of the issue directly. - Once you have lodged a ticket, being actively blocked from contacting support. @Telstra IVR: Your ticket is in progress, you receive updates through the App

  • Kentpieterse Kent Pieterse (@Kentpieterse) reported from Melbourne, State of Victoria

    @NBN_Australia it’s almost been 24 hours without internet in some of the Brimbank Council suburbs in Victoria. What’s the ETR at this point as the longer my internet is down, the less of my job I can do. PS I understand you have limited employees due to lockdowns but come on...

  • heathcwilson Heath Wilson (@heathcwilson) reported from Melbourne, State of Victoria

    @JJFyzz @McKellInstitute @TurnbullMalcolm He is on the record already in recent weeks saying the government should never have built the NBN in any form. Should have been built by private sector. 5G technology is already delivering very high speeds. The original cost was extremely underbaked. Would have cost near $200B

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    @NBN_Australia Yeh no. There is nothing great about a 2 day outage.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • saltymedulla Abdullah Khan (@saltymedulla) reported

    @Optus NBN SERVICES STILL NOT WORKING

  • bennyt27 Ben Taylor (@bennyt27) reported

    @Telstra Home Internet. Ever since you forced me to switch to NBN it’s been horrible. My cable connection was flawless

  • Optus Optus (@Optus) reported

    @saltymedulla Sorry for any inconvenience caused, Abdullah. We'd like to look into these NBN issues. I have responded to your DM - Ness

  • justanotheramy Just Another Amy (@justanotheramy) reported

    @FarmsGwendolyn @rachadelasri Yeah, this. Just like when Murdoch hobbled the NBN because he didn't want to adapt to a changing marketplace, now rather than adapt he's had a govt famously bad at computer attempt to legislatively shakedown FB for him. And yet again, it's everyone else who suffers for it.

  • andyatto Andreas (@andyatto) reported

    @NBN_Australia Sent me no less then 4 text reminders, all of which I replied to say I’d be home, and they fail to turn up. What a disgrace 😡

  • thmcmahon Thomas McMahon (@thmcmahon) reported

    @SHamiltonian @jacobgreber @ALeighMP There is literally no reason to not have good internet in Canberra. The FTTN network that was setup 10 years ago is faster than the NBN here it's ridiculous. The problem is the stupid public financing model of the NBN not fundamentals.

  • PerfectStormo Tim Norman Like A Dragon (@PerfectStormo) reported

    Okay so not only are the NBN and power companies doing maintenance in my area on my birthday but now Optus is doing maintenance on its mobile network as well.

  • roryjedgar Rory Edgar 🖤💛❤️🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@roryjedgar) reported

    @PaulFletcherMP @NBN_Australia You are an absolute joke. We are ranked 68th in Internet speeds. NZ for example are 24th. How after spending $51 billion dollars is it still so slow? Because you scrapped the original FTTP rollout because Murdoch told you so people would keep Foxtel and not go to streaming.

  • RobStarc123 themule (@RobStarc123) reported

    @crikey_news @georgiamareew And the NBN is still crap and outdated No faster than my previous optus cable broadband

  • ramornie Kate Wilson (@ramornie) reported

    @PSyvret You're not missing much, Fletcher is patting himself and the Government on the back over the NBN. A lot of yelling and cat calling etc, it's ****!!!