NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 01/01/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
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AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • EFCcorrespond The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, State of Victoria

    @DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄

  • Dlanorx Ron Nelly’s son 👀 🦘➡️🇦🇺 (@Dlanorx) reported from Melbourne, State of Victoria

    Looking at the Government NBN announcement. Always look for what’s Not said, not what’s said. What will the customer connection/reconnection cost and will the customer pay for it

  • ianfarrow 𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー (@ianfarrow) reported from Melbourne, State of Victoria

    I quite enjoy those calls offering to fix my NBN service. I usually ask them if they are religious and if so, how they reconcile their faith with stealing. Today I told the caller how happy I was that I don't have to go home every night and outline how my day was spent stealing.

  • Clockdistrict Fall Guy 1649 (@Clockdistrict) reported from Melbourne, State of Victoria

    @robertofryan @NBN_Australia ISP are trying but NBN keep rejecting, which is just stupid.

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.

  • BillieHill64 Ade (@BillieHill64) reported from Melbourne, State of Victoria

    Oh #PEM, why do you hate me so? Yesterday was so much fun. Up by 7am for NBN internet installation. Spent the day configuring the home network & family devices including the PS4 and actually played a game. Watched some TV with family. Felt alive. Paying for it today. #MECFS #PWME

  • Rachelmor94 Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria

    @Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.

  • DanSilkstone Silk's talkings (@DanSilkstone) reported from Melbourne, State of Victoria

    First day hooked up to @TurnbullMalcolm’s NBN and our 5-laptop homeschool is barely functioning. So exciting to switch from a service that has worked just fine for years to one that is already unable to keep up with what we need it to do.

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.

  • DaveMesas David Mesas (@DaveMesas) reported from Melbourne, State of Victoria

    @NBN_Australia I have to wait until next Wednesday to get a new NBN box cause the last tenant kept it. I am paying a service, not enjoying it and missing important meetings and projects because my job depends on it. Could you send a technician earlier please? @BelongAU #nbnfail

  • AussieStorBlog Anthony Vandewerdt (@AussieStorBlog) reported from Melbourne, State of Victoria

    @Aussie_BB @NBN_Australia Hi guys. Telling me exactly 1 minute before you turn off my internet that there is a scheduled outage is a dishonest business practice. Can you please use more honest language ? 1 minutes notice is not “scheduled.” It’s very much “unscheduled”

  • alwriting Alan J Wright (@alwriting) reported from Melbourne, State of Victoria

    @theprojecttv @theprojecttv something of a powderpuff examination of the Federal Govt's massive backflip on NBN. Little surprise Malcolm Turnbull batted away any hint of criticism. So many households were dudded by this debacle. Inferior, poor quality delivery. It's no joke.

  • owen_minogue Owen Minogue (@owen_minogue) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks Amy. The NBN website said there wasn’t any service issues in the area until just after Midnight when it was updated advising there was an unplanned incident in the area and the service actually stopped working just after 6pm due to the storm.

  • MartzMurph Martz (@MartzMurph) reported from Melbourne, State of Victoria

    @Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN

  • IanMcDowall2 Ian McDowall (@IanMcDowall2) reported from Melbourne, State of Victoria

    @Telstra hey your nbn not working, 3085

  • owen_minogue Owen Minogue (@owen_minogue) reported from Melbourne, State of Victoria

    @NBN_Australia It’s just very difficult when your service has been out for hours and the NBN website hasn’t been updated to reflect what’s actually happening until 6hrs later

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @NBN_Australia Proposed solution is to use a mobile service if HFC is down. 🙄

  • owen_minogue Owen Minogue (@owen_minogue) reported from Melbourne, State of Victoria

    @BelongAU Hi Chris, yes I did check that. Even when the NBN website said there was an unplanned incident in my area effecting my service the Belong Website said there were no issues with connection

  • pamelacurr Pamela Curr (@pamelacurr) reported from Melbourne, State of Victoria

    As NBN resuscitated- let’s not forget the 240 men dumped on Christmas Island with no access to phone internet to contact family and lawyers- 4 slow decrepit computers per 60 men is not 2020 communications

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • _dnch Dan (@_dnch) reported

    @baeoflight I tried, back on ASDL—it was garbage. Things might be better with NBN; I guess the question is what you’re hoping to get from it over a mobile?

  • April_Staines April Staines (@April_Staines) reported

    @DodoAustralia whats going on with your NBN service, we are in Emerald VIC and have not had internet since the early hours of this morning? I have been Hotspotting since I WFH and am almost out of data, When can we expect to have this issue resolved?

  • thcnunz Nino Iaccarino (@thcnunz) reported

    @NBN_Australia Packet loss appears to be a difficult fault to diagnose on the NBN. The RSP see's the connection is up, but don't consider packet loss an issue? My job requires me to be in online meetings with customers 7 hours a day. What can I do here?

  • ninasunday Nina Sunday CSP (@ninasunday) reported

    @melkettle Just moved 6 kms to a house with NBN box with co-axial cable to a point in the wall. Wifi works fine. But I prefer to work with PC which drops out every 5 mins, Computer guy, a Microsoft engineer, will try to fix tomorrow. I may switch to Aussie Broadband!

  • prashant_ravi99 Ravi (@prashant_ravi99) reported

    @The_Queen_Raven @NBN_Australia Omg this is so bad #NBNFail

  • thcnunz Nino Iaccarino (@thcnunz) reported

    Yo @elonmusk. When can we jump on the Starlink network here in Brisbane, AU? @NBN_Australia is completely broken here and we need your help! Thanks in advance !

  • thcnunz Nino Iaccarino (@thcnunz) reported

    @NBN_Australia My RSP is @Telstra I run a line test and it says everything is fine. "There are no confirmed interruptions in your area". Well, packet loss is a massive interuption. The issue is also not with the local equipment in my home but 100% of the time the issue lies with the NBN.

  • descry Descry 🇦🇺 // Twitch: DescryAU (@descry) reported

    Hey @NBN_Australia myself and AussieBB are pretty confident your network is screwed and cutting off upload speeds by half the moment they leave Perth (tested to both Singapore & Sydney) and you're actively trying to reject the fault. I'm not one to drop things, fix your network.

  • The_Queen_Raven HVT Raven (@The_Queen_Raven) reported

    @NBN_Australia All streams cancelled because @NBN_Australia cancelled the technician 30 minutes before they were scheduled to connect our NBN. We have no internet except limited mobile data until March. Spent the whole day trying to resolve the issue. If you could message me that would be great

  • k_mckenzie5 Kristen McKenzie (@k_mckenzie5) reported

    @iiNet I’ve messaged, I’ve called.... All iiNet does is pretty much tell me it’s the NBN’s fault. I’ve paid over $400 in upfront fees for a service that I have no idea when I’ll get to access. So in the interim, what will iinet due to ensure I have internet?