NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 02/05/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • _producermike Michael Ciccone (@_producermike) reported from Melbourne, State of Victoria

    Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.

  • judgejosie jo girl (@judgejosie) reported from Melbourne, State of Victoria

    @KKeneally @ScottMorrisonMP Australians are scared and worried BECAUSE OF LNP PLANS. Ndis Nbn Mining Brutality of the most needy Lies Blah blah blah. Another idiotic, utterly useless and possibly damaging LNP PLAN is exactly what we fear. They turn everything to shit.

  • nathan_bobik Nathan Bobik (@nathan_bobik) reported from Melbourne, State of Victoria

    @NBN_Australia At a time where small businesses are already needing to prepare for work to slow down, you are now making matters worse by making us wait 7 weeks for an internet connection.

  • pixeltoofar Andrew Griffiths (@pixeltoofar) reported from Melbourne, State of Victoria

    @sclark_melbs @marcuskelson @InsidersABC @David_Speers @PatsKarvelas @lanai_scarr @markgkenny @AlboMP I would watch in bed (online) if the @NBN_Australia was any good here (parents place with HFC), but it “has issues”. Watching on standard @ABCTV. Great panel today!

  • SeeingWithStars Stephanie Johnson (@SeeingWithStars) reported from Melbourne, State of Victoria

    Hope that @Telstra @Optus @Internode etc are ready for the onslaught of home workers Our NBN is extremely slow today

  • psimpsonmorgan Peter Morgan (@psimpsonmorgan) reported from Melbourne, State of Victoria

    @Goldenjocks Another thought, why are these problems with the NBN coming out now when Ziggy a former Telstra CEO is the Chairman of the NBN.

  • nathan_bobik Nathan Bobik (@nathan_bobik) reported from Melbourne, State of Victoria

    @NBN_Australia So im waiting for updates from @Telstra, who are waiting for updates from you...and your response to Telstra is we’ll fix it in 7 weeks...then your customer can book in a new appointment.... which will be another 2 weeks.

  • Pezzamystic1 Pez (@Pezzamystic1) reported from Melbourne, State of Victoria

    Look forward to No Bloody Network #NBN

  • TheSarge61 PR (@TheSarge61) reported from Melbourne, State of Victoria

    @Telstra you have a major 24hr police station in Melbourne without phones and internet due to an NBN cable issue, it's been nearly 20hrs now and no fix. I think you should escalate this issue ASAP.

  • tommyhare82 Tom (@tommyhare82) reported from Melbourne, State of Victoria

    @Telstra @NBN_Australia completely unacceptable when someone gives you a weeks notice on moving house to have a customer be without internet for two weeks. I can’t work

  • DeclanJE Declan JE 📸 (@DeclanJE) reported from Melbourne, State of Victoria

    @LounaTuna @Optus **** that's shameful for nbn speeds

  • MishManners Michelle Mannering 💎 (@MishManners) reported from Melbourne, State of Victoria

    @bigyahu @M8Ventures @tribefireco Yeah we're seeing it go up and down too. Crazy times. The NBN has the virus too

  • sturgey171 Sturgey (@sturgey171) reported from Melbourne, State of Victoria

    @Rainbow6Game RIP Australian siege players (Unless your nbn isn't shit)

  • nukekitty verx 'STUPID LOVE' kallisti (@nukekitty) reported from Melbourne, State of Victoria

    Also, update on my internet shenanigans: - NBN says I'm in a network shortfall - No phone ports in my flat for ADSL - I'm equidistant from all towers, leaving me on 1 bar or worse on every mobile network 😩

  • Bonjour_Pippy Philippa (@Bonjour_Pippy) reported from Melbourne, State of Victoria

    @TomElliott3AW Had NBN this morning to connect, left with land line not working #NBN=failure!

  • deathbycodex Timothy Tillack (@deathbycodex) reported from Melbourne, State of Victoria

    Day 5. Self-isolation diaries 1. #NBN down 1/2 day 2. Started Ship of Destiny by @robinhobb 3. A friend dropped off meat supplies 4. Drank some 🍷 5. Prepared a new #DJmix 6. Bought #ambient music from @Pastinside on @Bandcamp all fees directly to support artists #COVIDー19 🙏

  • spalliera Looch (@spalliera) reported from Melbourne, State of Victoria

    @Trish_Corry @AusIndiMedia Wi-Fi problems would be the router being used not the actual NBN itself as you said the computer via ethernet cable is good. I bet most that complain are all using Wi-Fi only

  • bigskinnyboy Aaron (@bigskinnyboy) reported from Melbourne, State of Victoria

    I’m so sick of our nbn being out. For the past 3 or 4 nights our hfc connection has died during the day, they try and fix it remotely. Eventually they send a tech out, they fix it around 11pm. The next day repeat. It’s our whole area too. Frustrating!

  • judgejosie jo girl (@judgejosie) reported from Melbourne, State of Victoria

    @JoshBavas They are in deep shit if they are using THEIR NBN. Could be poetic justice for our isolation entertainment needs.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Westsidewinder Dynasty (@Westsidewinder) reported

    @GideonCRozner Defo not nbn...they never call back.

  • iowenjones Owen (@iowenjones) reported

    Is it just us or has streaming services sucked over the last 24hr? Speedtest claims 21mbps download, but testing on multiple devices gives grainy results, buffering and network errors. FttH was supposed to banish buffering. Another factory reset I suppose @iiNet @NBN_Australia

  • ericlindsay Avoid crowds, interiors, chatting. Eric Lindsay (@ericlindsay) reported

    @SwannyQLD Just because the federal government stuffed up quarantine and vaccines (and NBN and NDIS and helping the poor) does not mean they should be allowed to distract us by threatening a war against a nuclear power that is also our largest trading partner. #auspol

  • jStusyy jj (@jStusyy) reported

    @NBN_Australia Messaged Telstra for the last week, they’re refusing to listen insisting on testing the modem over and over despite being told the nbn box is the issue

  • bmrow Bront (@bmrow) reported

    isp said the nbn would be down from 7am to 3pm and it's been up the entire time

  • Trisha_is_Back Trisha_is_back (@Trisha_is_Back) reported

    @CatPurry9 crap copper link NBN ?

  • paulipaulyk Paul K (@paulipaulyk) reported

    @Aussie_BB Apparently you guys forgot to switch my nbn service on today as a part of a relocation of service request. Requested it 5 days ago so plenty of advance notice one would assume?

  • OzAdr1an Adrian Carter (@OzAdr1an) reported

    @NBN_Australia hey NBNco, any chance of ever finding out when you plan to rebuild Weston, ACT. We have a poor FTTN deployment, it's mostly Aerial lead-ins, I'm 990m cable from a Node that is 200m physical, and can't get quotes online for tech choices bc I'm "complex".

  • DanHalford /dev/null (@DanHalford) reported

    @NBN_Australia Appreciate the reply, but after having waited so long for NBN to be delivered, and then receiving a - quite frankly - pisspoor speed, I should not have to be considering Starlink or 5G to try to get a decent internet service.

  • tapioca_pearls ita-gender (@tapioca_pearls) reported

    nbn has been broken in dulwich hill since 11pm ln and no signs of it coming back, thank goodness. i finished a novel and had a healing 4 hr nap