NBN

NBN Outage Report in St Helena, Banyule, State of Victoria

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in St Helena, Banyule, State of Victoria 02/01/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    Thanks @telstra for your ****** service throughout the years but it’s time to say goodbye. After four 40min phone calls trying to solve the worst NBN speed (and let’s just add you weren’t even able to figure out what account we were talking about) 1/2

  • TimothyJ_23 Tim (@TimothyJ_23) reported from Melbourne, State of Victoria

    @KitaandMat @paul_jobber23 @JoshO567 In summary, **** Abbott and turnbull for delivering an inferior NBN

  • andyyapwh Andy Yap (@andyyapwh) reported from Melbourne, State of Victoria

    It has been 4 days since my NBN service is basically unusable. A subscription at 100mbps running at 0.6mbps. NBN keep saying it is under investigation and produce no positive outcome. I am not surprise all users will start to adopt faster and more reliable 5G. #NBN #TPG

  • alexycyap Alexander Yap (@alexycyap) reported from Melbourne, State of Victoria

    @TPG_Telecom My NBN internet has stopped working for the past hour. My modem shows it's still online, but websites are not loading. Is there a problem?

  • Cashcharlie Cashel Walsh (@Cashcharlie) reported from Melbourne, State of Victoria

    @Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?

  • anjomiranda Anjo Miranda (@anjomiranda) reported from Melbourne, State of Victoria

    @NBN_Australia I'm on service class 24 on hfc churning to another provider since this morning. My service still hasn't transferred through. What's causing the delay?

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus really bad NBN service in Toorak the last week !!!!

  • MollyROXanne MollyROXanne (@MollyROXanne) reported from Melbourne, State of Victoria

    NBN is out so I’m going to chainsaw some branches of a tree causing gutter damage. I wonder which emergency hospital is closest if I stuff up. #howhardcoulditbe #virginchainsaw

  • parrottrees Ben Holley (@parrottrees) reported from Melbourne, State of Victoria

    Hey @Optus seems like your 4g is having issues and NBN is down in Croydon area as well.

  • Dlanorx Arrr Nelly’s son 👀 🦘➡️🇦🇺 (@Dlanorx) reported from Melbourne, State of Victoria

    @Telstra How do you sort out your problem, when your NBN is not working. Your modem has diverted to mobile which as usual is extremely poor, so no service, but your mobile phone is diverting to wifi. How and who do you contact?

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    @NBN_Australia Thabks for your reply Darren. Yeah, we haven’t been able to@fix the account “issues” yet, I think we’re going to have to change providers.

  • GENOMEgg Genome (@GENOMEgg) reported from Melbourne, State of Victoria

    @Steeberino Oh I'm talking about routers, not ISPs, though I'm also going with aussiebb! 5 years of NBN and they've never been an option, so very excited!

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    Anyone know how to cancel @Telstra NBN? Considering they never reply on live chat and they’re impossible to get through to on the phone🙃

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    Hey, Aussie followers. What's the best wireless internet solution for 24/7 full time jobs internet. Building can't get the NBN and current solution is too slow and goes offline WAY too often (now on Day 3 with no net).

  • NigelRichardson Nigel Richardson (@NigelRichardson) reported from Melbourne, State of Victoria

    Serious question - does anyone else have @NBN_Australia dropouts every time it rains ? I don’t think I’m imagining it - it’s almost like my internet stability in my house is based on a barometer. Anyone else got this - or just me ? @TPG_Telecom

  • Cashcharlie Cashel Walsh (@Cashcharlie) reported from Melbourne, State of Victoria

    @Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    What's the best wireless internet solution for 24/7 full-time home internet. Building can't get the NBN and current solution is too slow and goes offline WAY too often (now on Day 3 with no net).

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    @NBN_Australia you’re a scam! I wonder how many people are pocketing money out of your ****** service. I feel for the dammed people that has to be in call centres answering customers asking for a decent service.

  • janeschuller Jane Schuller (@janeschuller) reported from Melbourne, State of Victoria

    @drvyom Don’t do it if you spend your life in virtual meetings. Sold on download speed but very unstable connection and dropouts especially on calls. We just dumped it and went back to NBN.

  • STiIIG0LDEN BRITT ✨ (@STiIIG0LDEN) reported from Melbourne, State of Victoria

    Why is the NBN so ******* ****

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • WarWraith Waz (@WarWraith) reported

    @Taco_Lad TBH, phone reception in aged care sites is a *huge* issue in my experience. It should be a no-brainer, but the sheer number of aged care sites I've dealt with over the last decade-plus where the phone reception is **** is just ridiculous. Made worse by NBN copper death.

  • dollydame_ Nadine Billingham🌺🌺💉 💉 (@dollydame_) reported

    So far this year we have had 6 planned NBN outages, apparently for “planned maintenance” or “hardware that requires repair/replacement”. These outages have totalled 192 hrs to date. Do we get a pro rata rebate on our bill? No bloody way!! Thanks for the **** NBN #LNPMassiveFail!!

  • KevinWessy Kevin Wesson (@KevinWessy) reported

    @Optus Hi Optus Is there an issue with NBN in 2086 this morning? When do you expect it to be resolved?

  • def181814 Frank Sykes (@def181814) reported

    @StephenJonesMP THATS NOT AN ANSWER to the Question asked. He is such a CONDESCENDING,RUDE,SO Preveliged, SelfCentered, Useless Money Waster. Just look at the RORTS. Then Medicare,NDIS & NBN. Left in their original Labor implemented platforms, BUT NO,Just had to try & change them,destroy them.😡

  • BelovedLadyLove Jukebox Judy 💉💉💉 (@BelovedLadyLove) reported

    3/ 'We will provide any further updates as they become available.' @NBN_Australia that is the most pathetic excuse/explanation for 24 hours of non-service I have ever heard. There must be a register of sites and contacts. Use it. Pull your finger out. Restore the service.

  • spike4169 Mark Kinnear (@spike4169) reported

    @netz_melb The LNP should be not allowed to go nowhere govt. They just **** things Medicare Super NDIS NBN - is that still not fished ???? They sell assets to the Chinese They’ve let the Chinese into the pacific. And how’s that debt n deficit disaster ???

  • nlentern1 Novavax Djokovic (@nlentern1) reported

    Nevertheless Rudd did promise three big spending infrastructure projects: -NBN -Hospitals -Education Revolution Albo also says he will increase funding on these issues but where he has failed to get traction is a clear painting of what this funding will deliver

  • flickybean jordy (@flickybean) reported

    @NBN_Australia No offence but your network outage page is absolutely garbage. It only shows outages hours and sometimes days after they’ve begun. You need a method for users to report outages instead of through their providers

  • BelovedLadyLove Jukebox Judy 💉💉💉 (@BelovedLadyLove) reported

    @NBN_Australia down in our area. No internet for 18 hours. No-one knows anything. @NBN_Australia won't communicate with the public to give any info. Climbing walls. Cannot do anything - so reliant on internet. Using up 'phone data. Piss poor service. 1/

  • DonkeyMagoo Donkey Magoo He-Haw! (@DonkeyMagoo) reported from Darwin, Northern Territory

    @DickBranson NBN though moved scope with the election of the libs and then reverted back to scope. That was the blowout there. NDIS has been less of a funding problem than an administration one.