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NBN Outage Report in Albion Park, Shellharbour, New South Wales

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Albion Park, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Albion Park, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Albion Park, New South Wales

Latest outage, problems and issue reports in Albion Park and nearby locations:

  • StephenJonesMP
    Stephen Jones MP (@StephenJonesMP) reported from Wollongong, New South Wales

    @Gardevoir101 @AustralianLabor @MRowlandMP We’ve already announced our NBN Customer Service Guarantee. More to come.

  • AlexBrangwin
    Alexandria Brangwin (@AlexBrangwin) reported from Wollongong, New South Wales

    @DoctorKarl Can't believe this was an election issue and everyone chose so poorly. @TurnbullMalcolm, @TonyAbbottMHR & @JoeHockey screwed Australian internet over for generations. #NBN #Fail

  • unicornstar17
    Elicia Holland (@unicornstar17) reported from Wollongong, New South Wales

    No internet blame nbn Minions irate at puppy cause he didn’t come to a work party Due to wales having prick problems again last week i aint sending these minions into work next week as they will only spark up... and that aint good when @DavidWPollock1 is away.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @TonyAbbottMHR We could say the same thing about you and your previous government when it comes to the shit NBN you built. What a disaster.

  • roseannebyrne
    💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • cambuslangtrain
    John Roach (@cambuslangtrain) reported from Wollongong, New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • Jacqui_Wales
    Jacqueline Wales (@Jacqui_Wales) reported from Wollongong, New South Wales

    Three minutes to go in the #NRLDragonsManly game and @FOXNRL on @Foxtel Play is dropping out. A shitty feed, or is it the shitty @NBN_Australia. We may never know.

  • Bente_Andersen1
    Bente 🇦🇺🇳🇴🇩🇰 (@Bente_Andersen1) reported from Wollongong, New South Wales

    Scott Morrison is trying to do what Turnball did with the NBN. Destroy the future and the environment by lying about the ESF. It has done nothing, it will never do anything except line their business cronies pockets.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @DrRimmer @guytaur @smh It’s disappointing the Libs stuffed the NBN up in the first place. It’s a complete and utter mess now. Will be difficult to fix now.

  • StephenJonesMP
    Stephen Jones MP (@StephenJonesMP) reported from Wollongong, New South Wales

    @choppers91 @RobOakeshott1 Hey Michael sorry for delay. Have asked my office to follow up on Monday. Rob, you’ve always been solid on NBN but simply not true that we are saying job done. We will inherit a mess. Don’t know the scale of it & won’t make reckless promise about time & cost to fix it.

  • MischNarracott
    Michelle Butterfield (@MischNarracott) reported from Wollongong, New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • psg_au
    Peter (@psg_au) reported

    @NBN_Australia Can I ask how many poor people have lost their jobs because they have been unable to work at home, given the quality of the internet service you (or more correctly DONT) provide? I’m lucky I have a local Library....

  • psg_au
    Peter (@psg_au) reported

    @NBN_Australia NBN Australia- working extremely hard to ensure that provide the worst customer service experience GLOBALLY! Striving for that No1 title.. Well On the way Guys, keep it up!

  • psg_au
    Peter (@psg_au) reported

    Hi Brad, Sorry to intrude, but I came across your NBN welcome letter. since the NBN was installed, it has never worked. Optus say the phone line to house is damaged & must be replaced. so does theNBN tech BUT, a week later, NBN have done nothing about it. Can you help?

  • thcnunz
    Nino Iaccarino (@thcnunz) reported

    @NBN_Australia Does NBN not have a record of past tickets logged from our addresses? I have logged multiple tickets, my neighbour has logged multiple tickets. Do the technicians leave notes? This is a recurring issue for us that is never fully diagnosed.

  • MatthewJ_Scott
    Matt Scott (@MatthewJ_Scott) reported

    @zdnetaustralia This is pretty terrible for consumers in South Brisbane. Telstra had asked nbn for an extension of the Velocity network back around March/April because it wasn't ready due to the pandemic.

  • UnicyclesWill
    Will (@UnicyclesWill) reported

    Honestly had such an awful experience trying to NBN sorted with Internode. Poor communication, slow response times. Ultimately canceled the service for a more expensive, slower 4G plan. Getting $80 refund, but they are charging me $60 in service fees. **** off.

  • psg_au
    Peter (@psg_au) reported

    @NBN_Australia Dear Mr NBN, On my beautiful BigPond cable, I was consistently clicking over 130Mbps night or day.... Now that I have the “wannabe” NBN network, I’m lucky to break 69Mbps, despite paying a bucket load more... When are you going to offer people equality?

  • UnicyclesWill
    Will (@UnicyclesWill) reported

    That is, for a service they were absolutely unable to provide. I still don't have an NBN connection, they did nothing for me. They got fed up trying to help and canceled until I paid a tonne of external fees.

  • TPG_Telecom
    TPG (@TPG_Telecom) reported

    @andreavb1985 Thanks for raising this with us, Andrea. We've checked the account and was not able to detect any outage in the area, however, the NBN NTD status is offline. What is the light status of the NBN NTD box? -Basil

  • thcnunz
    Nino Iaccarino (@thcnunz) reported

    @NBN_Australia Why do we as the customer need to ensure our RSP are doing the right thing? Surely the historical records can show consistent issues in the area.