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NBN

NBN Outage Report in Albion Park, Shellharbour, New South Wales

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Albion Park, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Albion Park, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Albion Park, New South Wales

The most recent NBN outage reports came from the following cities: Wollongong.

CityProblem TypeReport Time
Wollongong Wi-fi 2 months ago
Wollongong Total Blackout 3 months ago
Wollongong Wi-fi 10 months ago
Robertson Total Blackout 2 years ago
Wollongong E-mail 2 years ago
Wollongong Internet 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Albion Park, New South Wales

Latest outage, problems and issue reports in Albion Park and nearby locations:

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @DrRimmer @guytaur @smh It’s disappointing the Libs stuffed the NBN up in the first place. It’s a complete and utter mess now. Will be difficult to fix now.

  • StephenJonesMP
    Stephen Jones MP (@StephenJonesMP) reported from Wollongong, New South Wales

    @Gardevoir101 @AustralianLabor @MRowlandMP We’ve already announced our NBN Customer Service Guarantee. More to come.

  • MischNarracott
    Michelle Butterfield (@MischNarracott) reported from Wollongong, New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • trevorlong
    Trevor Long (@trevorlong) reported from Wollongong, New South Wales

    @seamus @brett_gibson @charlietech @wendy_harmer @robbie_buck @abcsydney The primary reason Nbn needed to add cvc capacity is because Australians - and click baiting journos at some publications - would simply say “nbn is stuffed” when they have issues, when in fact it’s the telcos that fail to provision bandwidth... anyway... good times

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @TonyAbbottMHR We could say the same thing about you and your previous government when it comes to the shit NBN you built. What a disaster.

  • mohammad7175
    Mohammad Makki (@mohammad7175) reported from Wollongong, New South Wales

    @NBN_Australia one genuine question: apparently because of the lockdown in Wollongong, NBN cannot send out a technician! I thought you are an essential service?! Also, the technician needs to check out the lines and wiring, etc. and they have no contact with a person. why can’t they work?

  • Jacqui_Wales
    Jacqueline Wales (@Jacqui_Wales) reported from Wollongong, New South Wales

    Three minutes to go in the #NRLDragonsManly game and @FOXNRL on @Foxtel Play is dropping out. A shitty feed, or is it the shitty @NBN_Australia. We may never know.

  • roseannebyrne
    💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • unicornstar17
    Elicia Holland (@unicornstar17) reported from Wollongong, New South Wales

    No internet blame nbn Minions irate at puppy cause he didn’t come to a work party Due to wales having prick problems again last week i aint sending these minions into work next week as they will only spark up... and that aint good when @DavidWPollock1 is away.

  • AlexBrangwin
    Alexandria Brangwin (@AlexBrangwin) reported from Wollongong, New South Wales

    @DoctorKarl Can't believe this was an election issue and everyone chose so poorly. @TurnbullMalcolm, @TonyAbbottMHR & @JoeHockey screwed Australian internet over for generations. #NBN #Fail

  • cambuslangtrain
    John Roach (@cambuslangtrain) reported from Wollongong, New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • StephenJonesMP
    Stephen Jones MP (@StephenJonesMP) reported from Wollongong, New South Wales

    @choppers91 @RobOakeshott1 Hey Michael sorry for delay. Have asked my office to follow up on Monday. Rob, you’ve always been solid on NBN but simply not true that we are saying job done. We will inherit a mess. Don’t know the scale of it & won’t make reckless promise about time & cost to fix it.

  • Laura_the_chef
    Swen_fanfictwriter (@Laura_the_chef) reported from Wollongong, New South Wales

    It was an NBN problem, which means I can't fix it. I told her that but that wasn't a good enough excuse. Do now I am a fat lazy spoilt child all because i didn't drop everything to sort out all her problems. She then told my dad that and threatened to stop helping me financially

  • Bente_Andersen1
    Bente 🇦🇺🇳🇴🇩🇰 (@Bente_Andersen1) reported from Wollongong, New South Wales

    Scott Morrison is trying to do what Turnball did with the NBN. Destroy the future and the environment by lying about the ESF. It has done nothing, it will never do anything except line their business cronies pockets.

  • Shane_Szakacs
    Shane Szakacs (@Shane_Szakacs) reported from Wollongong, New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • rbozinovski
    Robert Bozinovski (@rbozinovski) reported

    Oh no. @VodafoneAU FTTP NBN is down. Lucky 4G has kicked—useable for streaming and office work.

  • kr0swell
    ً (@kr0swell) reported

    @Telstra My black nbn box (HFC) has a power light on, but the downstream/upstream/online lights are not lit. Thus I have no internet through the nbn. I want to rectify this issue.

  • RobertsBrown1
    RobertsBrown (@RobertsBrown1) reported

    @Telstra Can’t talk to your tech team because I don’t have the account details and I can’t talk to the person who has them. Point is the NBN went down at 11:30am and it’s not internal to the house- I can check that myself. Failing to offer alternate way to report the problem is at issue

  • shannen_egan
    Shan 🍒❤️🌹 (@shannen_egan) reported

    NBN is down in my suburb during lockdown, I guess I’ll just like, read a book or something?

  • rbozinovski
    Robert Bozinovski (@rbozinovski) reported

    Oh no. @VodafoneAU FTTP NBN is down. Lucky 4G has kicked in—useable for some streaming and office work but not for many devices.

  • RobertsBrown1
    RobertsBrown (@RobertsBrown1) reported

    @Telstra No I am not. I am caring for my 93 year old Mother in her home. And the point of the Tweet is to inform you there IS a fault. NBN came back for about 5 minutes around 1pm then dropped out again. Telling me there is nothing wrong when there clearly is, is rude.

  • GuardsMr
    Brian (@GuardsMr) reported

    @MRobertsQLD Seen on the TV some time ago an interview with striking NBN workers that the GOVERNMENT NBN top brass received 77M between them in bonuses . Why is Morrison not jumping up and down about this when he abused Christine Holgate over $20K bonuses to Aus post who made them millions

  • Terris27923982
    Terris (@Terris27923982) reported

    @NBN_Australia can you please try to get your act together and at the very least improve the quality of the internet to what it was BEFORE we switched over to the NBN....our livelihoods are being affected by your poor service.

  • bullnala
    cranky old lady (@bullnala) reported

    @Telstra is the nbn down in the 3977 area? Can’t check you’re outages page because all I get is a cloud pic telling me something has gone wrong.

  • tajpmahal
    TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU