iiNet

iiNet Outage Report in Parramatta, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Parramatta, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Parramatta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Parramatta, State of New South Wales 12/04/2024 12:25

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (5%)

    Phone (5%)

Live Outage Map Near Parramatta, State of New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Parramatta, State of New South Wales

Latest outage, problems and issue reports in Parramatta and nearby locations:

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.

  • re_mcelroy Rebecca McElroy (@re_mcelroy) reported from Sydney, State of New South Wales

    @iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem

  • dremond Dom Remond (@dremond) reported from Sydney, State of New South Wales

    @iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.

  • AdamGoldstien Adam Goldstien (@AdamGoldstien) reported from Sydney, State of New South Wales

    @iowenjones @iiNet Wow. That shit

  • KylieParkerCA Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales

    Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia

  • dropbear2_0 😷 The Drop Bear (@dropbear2_0) reported from Sydney, State of New South Wales

    Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties

  • urban_reverie Urban Reverie (@urban_reverie) reported from Sydney, State of New South Wales

    I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.

  • donovandy Andy Donovan (@donovandy) reported from Sydney, State of New South Wales

    Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    @iiNet Customer Ref 1184783189

  • dremond Dom Remond (@dremond) reported from Sydney, State of New South Wales

    Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • bennyg087 Ben (@bennyg087) reported

    @iiNet hi team. Been having NBN issues, service dropping out for the past 3-4 days intermittently but tonight seems to be every 10 mins. Alfredton 3350. Any known issues in area? Cheers

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @TubbsJTattsyrup @Mezanong @iiNet Speak to the ombudsman again, if you haven’t already. Appalling service.

  • zilenaj Elizabeth Furler (@zilenaj) reported

    @iiNet @Tepa Could you please update us please, by tweet. The website doesn't inform us about a thing and never updates. It's been many hours now. It's obviously much more extensive than Nowra/Bomaderry. Details please.

  • ZilvaMario Mario De Zilva (@ZilvaMario) reported

    @iiNet Worst ever ! Get your **** together without getting all excited to send a modem then say the address cannot be connected with your service and then it’s a hassle for the customer to return the modem and keep calling to get the refund . Pathetic ! @consumervic please have a look

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet 13 hours later, still no call as promised. My second ombudsman complaint has gone out.

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @TheRiffJet @Mezanong @iiNet They refunded our money and stepped back from our numbers only because we got the ombudsman involved (thanks again for that tip!). And the day after they went ahead & activated the carda anyway!! Wtf right??

  • ZilvaMario Mario De Zilva (@ZilvaMario) reported

    @iiNet Mate now you guys are saying it’s my fault that I cancelled when you guys can’t provide the service and made me withdraw @consumervic they want to hold my money for something which is not my fault

  • BloodyOCE blood 🇺🇦 (@BloodyOCE) reported

    @chelsea2702 @iiNet i hate it bro its so bad

  • brad_00 meh... (@brad_00) reported

    @iiNet @iiNet are you serious? No I’m done. The incompetence and lack of effort to get basic customer service demonstrated by multiple people throughout multiple calls means that I have given up.

  • flashmanthecat flashmanthecat (@flashmanthecat) reported

    Dear @iiNet Given that my account is emailed to me and paid by direct debit, why the F*CK do you send me a text when you issue an invoice.... FFS!