iiNet

iiNet Outage Report in Parramatta, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Parramatta, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Parramatta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Parramatta, State of New South Wales 04/26/2024 06:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. E-mail (14%)

    E-mail (14%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (7%)

    Wi-fi (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Parramatta, State of New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Parramatta, State of New South Wales

Latest outage, problems and issue reports in Parramatta and nearby locations:

  • donovandy Andy Donovan (@donovandy) reported from Sydney, State of New South Wales

    Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem

  • dremond Dom Remond (@dremond) reported from Sydney, State of New South Wales

    @iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

  • dropbear2_0 😷 The Drop Bear (@dropbear2_0) reported from Sydney, State of New South Wales

    Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    @iiNet Customer Ref 1184783189

  • re_mcelroy Rebecca McElroy (@re_mcelroy) reported from Sydney, State of New South Wales

    @iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭

  • dremond Dom Remond (@dremond) reported from Sydney, State of New South Wales

    Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!

  • KylieParkerCA Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales

    Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.

  • urban_reverie Urban Reverie (@urban_reverie) reported from Sydney, State of New South Wales

    I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielOCnr Daniel O'Connor (@DanielOCnr) reported

    @GrogsGamut @iiNet I switched to ABB a while ago, so much nicer. I was an Internode customer but the borgification was not kind to them..

  • AlisterAir Alister (@AlisterAir) reported

    @swearyanthony @GrogsGamut @iiNet I second (third?) this recommendation. I dumped iiNet when they repeatedly wouldn't get my overcharged bill fixed, and have never looked back.

  • flyingdoov Dr.Strangelove (@flyingdoov) reported

    @iiNet and the response... another sales call attempt for an NBN service which I can't use (which once I pointed out this had already been done, the caller reviewed my case notes, then the call ended). How embarrassment #amateurhour #samesame

  • TheTonyHansen Tony Hansen (@TheTonyHansen) reported

    @paul__usher @iiNet Ever noticed how EVERY company you call is like "Sorry, we are currently experiencing longer than usual wait times"? They're either ALL shite, hence the number of support calls, or they're all understaffed and hoping you'll use their web forms, FAQs or "online assistant" ugh

  • paul__usher Paul Usher (@paul__usher) reported

    Let’s do a support call with @iinet expected time 40mins….. 55 mins later, still waiting. Why would that many customers be waiting this late at night??

  • feasey_paul Paul Feasey (@feasey_paul) reported

    @GrogsGamut @iiNet Well that sucks. Glad you’re sorted. I’ve been with IiNet for years, never a problem, but there may be a first time. Will note your experience if I try & upgrade

  • talopine Marian (@talopine) reported

    @GrogsGamut @iiNet Yeah we switched from iiNet when our internet went down for a day and they told us it was because ADSL had been switched off by Telstra and we had to get NBN. It hadn't, and we didn't. (We ended up changing to NBN, but with AussieBB instead - they've been good.)

  • OzMattyD1 OzMattyD (@OzMattyD1) reported

    @GrogsGamut @iiNet Similar issue when we upgraded our fibre from 100mbit to 1gbit. Not helped by a deficient NBN backbone structure

  • flyingdoov Dr.Strangelove (@flyingdoov) reported

    @iiNet I'm still waiting a response to SMS and emails regarding fault 360067133. It has been almost a week. Pathetic service. The only time I get a quick response is when I provide a "0" score for satisfaction after wasting my time speaking to the "help" desk.

  • stevo_twistie Stevo the Fully Vaccinated Twistie (@stevo_twistie) reported

    @GrogsGamut @iiNet The main problem with dumping your telco is that you usually end up with another telco.