iiNet outages and service status in Deloraine, Tasmania

Problems in the last 24 hours in Deloraine, Tasmania

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Deloraine, Tasmania and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charles Haig (@charles_haig01) reported 3 minutes ago

  Hey @iiNet why are NBN broadband speeds in 2047 so slow? Can’t stream any service without it buffering every 3 minutes - and technical support wait time is over an hour.

• 
  Miriam Cosic (@miriamcosic) reported 3 minutes ago

  And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

• 
  Independents in. (@Laird_Bruce) reported 3 minutes ago

  @iiNet just canceled my ozemail account after nearly 30 years. That’s how dreadful your service has become, how empty your promises to fix things are, and how💩 your company is. Bought a 500GB SIM from Optus, immediate 40Mbps stable connection compared to your unstable 1.5Mbps

• 
  Rod L (@lavo96) reported 5 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  dirtytree (@Dirtytree333) reported 6 minutes ago

  @iiNet it’s very interesting that IiNet seem not to use any of their social media since 2024. It that because of the appalling and depleting customer service like the outage in our area today that was not communicated or corrected in the 14 hours since it went off line ?

• 
  freddstid (@freddstid) reported 7 minutes ago

  @iiNet I'm having issues atm with connection to the Internet. Can someone help? I sent a message in dms to

• 
  Bye Bi & GLTQIA Smoko (@annieljensen) reported 9 minutes ago

  Do you know what grinds my gears? When you spend all day doing the work required to get to the bottom of a problem that should not be yours but the company decides it will be, & the 4th rep you’ve spoken to today says “I’m glad we’ve been able to resolve the issue”. .@iiNet 😡

• 
  Kristian Liddiard (@Kliddiard) reported 11 minutes ago

  @iiNet internet has been intermittent and stuffed for weeks. Call and sitting on hold forever kinda makes for an impossible resolution. Just thought you’d like to know that I’ll be logging a logging a complaint with the Ombudsman. No thanks

• 
  Aussie Outlier (@aussieoutlier) reported 14 minutes ago

  Thanks @iiNet for the seamless mobile transfer from Telstra. Does it cost me to use the voicemail service btw?

• 
  Rory Bunk (@RoryBunk) reported 15 minutes ago

  @iiNet Atrocious issue resolution. A simple change of address results in inactivation of email boxes for over 2 days and no end in sight, no one in support position with the wherewithal to do anything outside vague 48-hour ticket queues