iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 01/22/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet Hi @iiNet. A customer service manager told me he was going to call me back to resolve the same problem I had since Thursday. It is now Monday and you have been radio silent. I have emailed him to no response.

  • Josephcoinstag Josephco.instagram (@Josephcoinstag) reported

    @iiNet Day7 (no access for 7 days)..just been advised by iinet modem was not delivered by startrek because they sent to different address..startrek won't tell iinet where they sent it due to security/privacy issues..today I have phoned, emailed and direct messaged ..no internet

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet This issue has been elevated to a customer service manager, and so far the experience has been the same: disappointing and frustrating.

  • WolphIsWatching Wolphin (@WolphIsWatching) reported

    @iinet Problems tonight? My connection has gone pear shaped to the point of speedtest can't run. And a 790ms ping to your webserver with a 50% packet loss.

  • DottlesMcdotski wulff (@DottlesMcdotski) reported

    @iiNet rubbish internet for 3 days. Fix pronto. Coorparoo QLD 4151

  • JessamyRoss Jessamy Ross (@JessamyRoss) reported

    Another day, another shitty customer service call with @iiNet trying to get someone to run a cable from the street to our existing @NBN_Australia box and modem. WE DON’T NEED A CHIP JUST GET SOMEONE TO RUN A CABLE. Could you be any worse? Solve it today or we cancel

  • berserkertaken BerserkerFury (@berserkertaken) reported

    @iiNet is there any service issues happening around postcode 3350. Last few days have been experiencing a BIG increase in latency. Hoping there is a fix or advice for this please.

  • endeebee Nate Brierley (@endeebee) reported

    @iiNet received an SMS last night saying "emergency work" on NBN was being done in my area (Sefton, NSW). Still no service, and both iinet and NBN service status pages reporting no issues. Help?

  • danni_writer Danni (@danni_writer) reported

    @iiNet After 3 hrs and 2 employees (the 2nd asked for my details again so didn't even scroll up), it's still not working.

  • Nic_Pic Nicole Pickett (@Nic_Pic) reported

    @iiNet are there internet issues in Perth?