iiNet outages and service status in Gold Coast, Queensland
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- iiNet generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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iiNet Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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β π° πΌ π πΏ π π» π² π β (@snowwhitedun) reported from Gold Coast, Queensland@iiNet Sheβs got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
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β π° πΌ π πΏ π π» π² π β (@snowwhitedun) reported from Gold Coast, Queensland@iiNet Thatβs not working!
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β π° πΌ π πΏ π π» π² π β (@snowwhitedun) reported from Gold Coast, Queensland@iiNet hi is there a time when our internet is going to be connected again with our outage thatβs been happening for almost a week now. Itβs been so long without the internet.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Rod L (@lavo96) reported@iiNet how do I contact you when Iβm outside of the country? I have a problem with the Internet at my house in Perth and my family canβt get through to your and they need my invoice, which canβt access to due to no sms.
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Rory Bunk (@RoryBunk) reported@iiNet Atrocious issue resolution. A simple change of address results in inactivation of email boxes for over 2 days and no end in sight, no one in support position with the wherewithal to do anything outside vague 48-hour ticket queues
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π¦πΊ Northern Territory Consumers for THR (@VaperNt) reported@iinet @tpg just bizarre behaviour Cancelled @NBN_Australia on UNI D1 with several weeks notice. They continued to issue invoices after termination. Ignored emails, then finally issues refund for the wrong amount. After 10 years its so good to exit this crappy business account
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Sid - NT Seniors Advocate (@tenancy_toolbox) reported3/3 Cancelling the account Wanted to contact @iinet biz support, kept being pushed to @tpg, TPG then said we can't help you, you need to speak with iinet biz support. You used to have premium customer service!
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animal chin (@Jacobage) reported@iiNet I CANNOT MAKE CALLS, SEND EMAILS OR USE THE INTERNET BECAUSE YOU CUT ME OFF A DAY EARLY. I NEED THE INTERNET TO BE ABLE TO ARRANGE FOOD TO KEEP EATING!!!! I ONLY HAVE A COUPLE OF HUMDRED DOLLARS FOR TBE NEXT QEEK THOUGH BUT NEED TO BE ABLE TO ARRANGE FOOD! PLS FIX
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steve new (@kipper1958) reportedHow crap are @iiNet .. cancel the grapevine mail service .. no notifications or advice this is happening .. no support to customers .. had this email for 18 years so you can imagine work involved updating new email .. do IiNet care .. nope donβt return calls emails online forms
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Diane Dromgold (@DianeDromgold) reported@wyvernsrose @iiNet I donβt get it! They are weird in providing support.
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John Morgan (@Johnymorgz) reported@iiNet my internet on HFC also down in Grovedale, Vic was down last night when I went to bed. Nothing showing on website
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Anthony Widdowson π¦ (@skyfire747) reportedThinking wether our @iiNet router needs replacing. We have the TGiiNet-1, (I think) and it is slow to get going if we ever have to turn it off and back on. Seems we have had it for 19 years and 9 months. Just wish I knew when the NBN upgrade was going to happen, still on fttn.
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Concerned_Citizen_53 (@excalgarian45) reported@iiNet I called back again and the same thing has happened !!!! This is basic customer service 101 !!!! I am thinking it is time to start shopping around for new service