iiNet Outage Report in Gold Coast, Queensland

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

• Internet (62%)
• Wi-fi (19%)
• E-mail (8%)
• Total Blackout (7%)
• Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

• 
  ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 29 minutes ago from Gold Coast, Queensland

  @iiNet That’s not working!

• 
  ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 32 minutes ago from Gold Coast, Queensland

  @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

• 
  ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 59 minutes ago from Gold Coast, Queensland

  @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rhonda (@countrypebbles) reported 56 seconds ago

  @iiNet Thanks Leo, we've done all those things plus also reset the router/phone box back to factory settings. NBN phone is still not working, and the 'Phone 1' light on the router/phone box comes and goes intermittently.

• 
  Roger Yerramsetti (@rogery) reported 10 minutes ago

  An @iiNet customer my entire adult life but will soon be a @Telstra customer (only regional broadband provider at new place). But oh my, online service is woeful, I've no idea if new connection is underway, and can't find anything useful on website. iiNet service is underrated!

• 
  not quite normal (@ChelsiCrame) reported 10 minutes ago

  @iiNet: we are committed to getting your service back online. Also @iinet not- actually helping you get back online and instead blaming other "third party services"

• 
  💧 Vacuous Fair Dinkum Covfefe _Au Pair (@VacuousNess) reported 11 minutes ago

  @NBN_Australia Congratulations. Your status says, your conducting planned maintenance until 6am, but no interruptions will be experienced. FAIL. Our broadband is out completely and I’ve work to do. Good on ya. Oh and thanks for the prior warning. @iiNet Another LNP govt fail.

• 
  Rhonda (@countrypebbles) reported 20 minutes ago

  @iiNet Hi, are there issues in Castle Hill NSW 2154 with NBN Phone? Our internet is working but the landline has stopped. We've tested the line with multiple handsets but there is no dial tone. Restarted both NBN modem and router/phone box many times but the phone is not working.

• 
  Carsten Bauer (@numloxx) reported 23 minutes ago

  @iiNet Thank you for your help, Abu Bakr was really helpful in fixing the issues I had. One final question, does iiNet Netphone still have voicemail that gets sent to your email address? I can't find it in Toolbox anymore.

• 
  Joe (@Joe99060064) reported 23 minutes ago

  @iiNet Hi i am on my gateway and am unable to find any sort of help to be able do find NAT settings as I am trying to port forward to my friends, any help would be appreciated!

• 
  Steve Hegarty (@Zommbierabbit) reported 24 minutes ago

  @redruby17 @iiNet Thats is I only put credit on it if I'm having problems. Had no power the other day so I used this on my laptop.

• 
  whisaldolf (@freddstid) reported 24 minutes ago

  @Optus @OptusSport @iiNet internet and phone service dropped out for a bit Taree area. Do you guys know why?

• 
  jethro cornhusker (@cornhuskerj) reported 25 minutes ago

  @iiNet ADSL internet down since yesterday morning. Now told it’s due to a @Telstra outage in the area. Expected date of reconnection 22/1. Over a week to fix a fault! And you thought 2020 got off to a bad start #WorkFromHome Not.