iiNet outages and service status in Gold Coast, Queensland

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

• 
  ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 10 minutes ago from Gold Coast, Queensland

  @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

• 
  ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 15 minutes ago from Gold Coast, Queensland

  @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

• 
  ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 24 minutes ago from Gold Coast, Queensland

  @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  johnjet1 (@johnjet0) reported 3 minutes ago

  @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

• 
  Rod L (@lavo96) reported 3 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Patrick Sedgley (@sedgley_patrick) reported 4 minutes ago

  @iinet when are you going to restore my home internet connection? I've had many conversations with your support line but they never seem to do anything.

• 
  Llama (@AustralienLlama) reported 5 minutes ago

  Ever since @internode got sold to @iiNet the service has gone to absolute ****. Customer service is **** and slow. And I can tell they dont care. Been an Internode customer for over 10 years, think it's time to leave. @superloopau , what's your customer service like?

• 
  Commander In Chief (@iamshaunbailey) reported 6 minutes ago

  Hello @iiNet Can you please explain how you can take the working phone number of an 82 year old woman and make it so the only calls it can receive are from you, nobody else can call it. YOUR JOB IS TO PROVIDE A PHONE SERVICE YET YOU HAVE FAILED TO FIX THIS PROBLEM FOR MONTHS

• 
  worm (@breadsommelier) reported 6 minutes ago

  @iiNet whys my thang so slow cuh cmon $100 a month for this 😭

• 
  Diane Dromgold (@DianeDromgold) reported 7 minutes ago

  @iiNet help please

• 
  GillianA 🌺 (@_IndianPacific) reported 12 minutes ago

  Hey @iiNet hope your day is going well. I've been experiencing drop outs since around 1700 Sunday 05 March to today. I'm on the same street and suburb as iiNet HQ. More than one-hour wait for tech support. Is everything ok?

• 
  Ó Dubhaigan (@ek_loki) reported 14 minutes ago

  @iiNet Worst company I have ever dealt with. I’ve tried to update my phone number for 3 weeks before the bill came out. Log in requires a phone number and 2FA. I’ve never seen such incompetence from a department entitled “Technical Support”. I would not recommend this company to anyone.

• 
  nullb (@nullb4) reported 16 minutes ago

  @iiNet is there anybody operating the business support for hosting any more? I've been trying for 3 days to get into contact, and kept getting put on hold for over 2 hours that leads nowhere each time.