iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 01/17/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet iiNet deleting half my emails of which was valuable info to me they now tell me my Quota is still full! They keep saying a Senior Manager will call me but nah after 15 weeks of BS they still have ignored the problems which they have caused I am now going to the Ombudsman re TM

  • morromezzo john bourgeois mellencamp (@morromezzo) reported

    @saintmichaelq17 @iiNet The TPG/iiNet CEO basically said if people want good speed and support (read: what they're paying for) they can "f*** off somewhere else"

  • cecilbass Cecil Bass (@cecilbass) reported

    @iiNet Been holding on for 45 minutes for your service department. So frustrating

  • JMison4 J Mison (@JMison4) reported

    @iiNet I paid my bill and still no internet. What is going on???? Help please

  • Dmar117 Derek Mar (@Dmar117) reported

    @iiNet worst customer experience ever been waiting in excess of timeframe given. Disconnected so need to start from the beginning again. Help…..!

  • andrewk73 Keepinittidy (@andrewk73) reported

    @iiNet was in queue for 50 mins started talking to support technician and was cut off. Now been on hold for 1.5 hours and still waiting….not good enough iinet.

  • Makucha Jo (@Makucha) reported

    @iiNet the hosted exchange server you switched to is crap. Half my emails won’t download or they take several minutes per email when accessing via mobile. This isn’t what I pay for 😡

  • RealJA12 Jo (@RealJA12) reported

    @iiNet Are there any issues with connection in SA yesterday and today?

  • RealJA12 Jo (@RealJA12) reported

    @iiNet Thanks for getting back to me. I’ve been in touch with Tech Support and they’ve helped to resolve the problem. Cheers, Jo

  • craig__collie Craig (@craig__collie) reported

    @iiNet Had an NBN outage yesterday, received an email this morning to let me know what the service is back, however it's still down (now 24 hours). Can someone help with this please?