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iiNet

iiNet outages and service status in Gold Coast, Queensland

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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iiNet Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun
    ⋆ 𝗰 𝗼 π˜‚ 𝗿 𝘁 𝗻 𝗲 π˜† ⋆ (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • snowwhitedun
    ⋆ 𝗰 𝗼 π˜‚ 𝗿 𝘁 𝗻 𝗲 π˜† ⋆ (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun
    ⋆ 𝗰 𝗼 π˜‚ 𝗿 𝘁 𝗻 𝗲 π˜† ⋆ (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacobage
    animal chin (@Jacobage) reported

    @iiNet I CANNOT MAKE CALLS, SEND EMAILS OR USE THE INTERNET BECAUSE YOU CUT ME OFF A DAY EARLY. I NEED THE INTERNET TO BE ABLE TO ARRANGE FOOD TO KEEP EATING!!!! I ONLY HAVE A COUPLE OF HUMDRED DOLLARS FOR TBE NEXT QEEK THOUGH BUT NEED TO BE ABLE TO ARRANGE FOOD! PLS FIX

  • stueyissickofit
    Stuart (@stueyissickofit) reported

    Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will call me. This has been going on for months.

  • Gary_Young2
    Gary Young (@Gary_Young2) reported

    @iiNet What is wrong with your 4G internet. Drops out all the time & I'm only 10km from CBD in Perth. Customer service is rubbish want you to be at home to test system when I have to be at work. Had a gut full!

  • dougie_herd
    Dougie Herd (@dougie_herd) reported from Canberra, ACT

    @iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??

  • RoryBunk
    Rory Bunk (@RoryBunk) reported

    @iiNet Atrocious issue resolution. A simple change of address results in inactivation of email boxes for over 2 days and no end in sight, no one in support position with the wherewithal to do anything outside vague 48-hour ticket queues

  • YoureSoHumerus
    H u m e r u s πŸ³οΈβ€βš§οΈπŸ³οΈβ€πŸŒˆπŸ‡¦πŸ‡Ί (@YoureSoHumerus) reported

    Nothing like waiting on urgent communication with an employer only for @iiNet and @WestnetAU webmail to go down for over 6 hours with nary a peep to even acknowledge it on their social media.

  • VaperNt
    πŸ‡¦πŸ‡Ί Northern Territory Consumers for THR (@VaperNt) reported

    @iiNet BizSupport total incompetence, billing us after service was cancelled.

  • PainoPaul
    Paul Paino (@PainoPaul) reported

    @iiNet it’s impossible to get through to your tech support team. Been trying all week. As you will not be hosting email services from the end of April how is one meant to change providers??

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • heresisted
    And yet ... (@heresisted) reported

    Seriously @iiNet I sent you an email in which I clearly stated I did not have time to talk to you on the phone and yet instead of replying by email you tried to call me AND when I didn't answer YOU KEPT CALLING interrupting my work. Seriously what is your problem?