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iiNet

iiNet outages and service status in Gold Coast, Queensland

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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iiNet Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun
    โ‹† ๐—ฐ ๐—ผ ๐˜‚ ๐—ฟ ๐˜ ๐—ป ๐—ฒ ๐˜† โ‹† (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet Sheโ€™s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun
    โ‹† ๐—ฐ ๐—ผ ๐˜‚ ๐—ฟ ๐˜ ๐—ป ๐—ฒ ๐˜† โ‹† (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage thatโ€™s been happening for almost a week now. Itโ€™s been so long without the internet.

  • snowwhitedun
    โ‹† ๐—ฐ ๐—ผ ๐˜‚ ๐—ฟ ๐˜ ๐—ป ๐—ฒ ๐˜† โ‹† (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet Thatโ€™s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • annieljensen
    Bye Bi & GLTQIA Smoko (@annieljensen) reported

    Do you know what grinds my gears? When you spend all day doing the work required to get to the bottom of a problem that should not be yours but the company decides it will be, & the 4th rep youโ€™ve spoken to today says โ€œIโ€™m glad weโ€™ve been able to resolve the issueโ€. .@iiNet ๐Ÿ˜ก

  • DianeDromgold
    Diane Dromgold (@DianeDromgold) reported

    It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

  • nullb4
    nullb (@nullb4) reported

    @iiNet is there anybody operating the business support for hosting any more? I've been trying for 3 days to get into contact, and kept getting put on hold for over 2 hours that leads nowhere each time.

  • DenyseWhelan1
    Denyse Whelan BEd.MEd. ๐Ÿ’‰x5 (@DenyseWhelan1) reported

    @iiNet Will do. And will hang up!

  • DianeDromgold
    Diane Dromgold (@DianeDromgold) reported

    @wyvernsrose @iiNet I donโ€™t get it! They are weird in providing support.

  • spanner77
    Viscount TJ (@spanner77) reported

    @iiNet Twice this week I have called your call centre and opted for a call back which has not been forthcoming. Iโ€™m trying to fix an ongoing billing issue which you are at fault. I emailed but that was useless, was like they didnโ€™t read the email. Whatโ€™s going on? Very annoyed

  • mariasofi
    ๐Ÿ’งMaria Sofi (@mariasofi) reported

    @iiNet Hey iiNet, 5G is down "connected without internet". Care to give the customers some information? (and it's not just me). Also, what is hosted email? I've just seen that you're ending "hosted email". How do I know if I'll be affected?

  • Geofftheplumber
    Geoff Thomas (@Geofftheplumber) reported

    I have been trying to have an issue resolved on @iinet for two weeks I have spent almost 3 hrs waiting today my issue is still unresolved Is anyone there have you all gone home or on strike or on leave all at the same time

  • Abloodynicechap
    A Bloody Nice Chap (@Abloodynicechap) reported

    @Telstra @iiNet No- I report faults they instantly say its NBN, yet NBN can't find any faults. 4 months at $90 dollars with no 4g back-up. Shocking service, as highlighted here. I will be over with @iiNet by the end of the month and will recommend everyone else to do likewise.

  • DanMillTraining
    Dan Mill (@DanMillTraining) reported

    With @iiNet shutting down their Hosted Exchange on April 30th, have you decided where you're moving your emails too yet? Spoke to a few businesses this week who are either in progress or have completed their move to @Microsoft365