iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 12/21/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (7%)

    E-mail (7%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (2%)

    Phone (2%)

Live Outage Map Near Gold Coast, State of Queensland

The most recent iiNet outage reports came from the following cities: Santa Barbara.

Loading map, please wait...
City Problem Type Report Time
AustraliaSanta Barbara Internet
AustraliaGold Coast Phone
AustraliaGold Coast E-mail
AustraliaGold Coast Phone
AustraliaGold Coast E-mail
AustraliaSanta Barbara E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • jen_vevie Jen Houston (@jen_vevie) reported

    @iiNet I’m STILL not getting my emails - I’ve called the help desk - and staff had no idea of time lines or solutions. This is insane.

  • markianjones Mark Ian Jones (@markianjones) reported

    @iiNet after the massive iiNet outage over Christmas, We are still experiencing email issues. Mail sent days ago still not received plus today no email at all on one of my accounts: The server returned the error: Account is temporarily unavailable.

  • DavidHu64184621 David Hunter (@DavidHu64184621) reported

    In the old days if a storm took out your modem you could buy a new one and reconnect straight away, nowadays you have to be home between December and May for an @NBN_Australia technician to come and plug the new one in for you. also keep paying your ISP (@iiNet) for the service

  • croydon_of Suburban Stocks (@croydon_of) reported

    4 days now with no @iiNet email services, Australia-wide. No detailed information, no ETA on resolution. Just hopeless. @TimBiggs

  • quendaqueen Lyn (@quendaqueen) reported

    @PetraAu @Boendy1 @iiNet They've had power issues, beyond their control. There is going to be an enquiry as to why so many power users have been off the grid for days.

  • imclean557 Ian McLean (@imclean557) reported

    @iiNet Our business cloud hosting has been down since Christmas Day. Phoning hosting support I get a message saying support will resume on January 29th. We cannot wait another day. I can provide a reference number as I have also emailed. How can we resolve this situation now?

  • charleshawa Charles Wright (@charleshawa) reported

    @iiNet I cannot log into webmail? Is there a problem with the email?

  • stejwill Don’t grow up, it’s a trap 🦘✳️💉 (@stejwill) reported

    @iiNet judging by the responses to requests for help iinet must be using a bot to reply. #fail

  • KerriDee63 Kerri Dee (@KerriDee63) reported

    @iiNet I am not receiving emails again, since about 8am today. Is there another issue on your end? I’m in Adelaide.

  • kezarthur Keri Arthur (@kezarthur) reported

    hello @iiNet anyone there? anyone doing anything about the lack of email services? Radical idea--how about you tell customers what the hell is going on. One brief facebook/twitter post in 4 days SUCKS!