iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 02/21/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (74%)

    Internet (74%)

  2. E-mail (9%)

    E-mail (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsJustAlexAU ItsJustAlexAU (@ItsJustAlexAU) reported

    @iiNet my internet service has been disconnected, but the bill has been paid..can someone help get it back up?

  • Abdullah_Osman Mr Munchies (@Abdullah_Osman) reported

    @iiNet any NBN issues in Maryborough QLD? Business internet and phone down since 10 AM.

  • SnazzyEm Dee Em (@SnazzyEm) reported

    @thebigjobowski @iiNet I’ve only ever had bad experiences with them. So sorry :/

  • Nezzie_ Nezzzzzzzzzzzzzzz (@Nezzie_) reported

    @iiNet your customer support is the worst - my elderly mum like I’m sure most others cannot understand any of the operators due to their thick accents! Do better!

  • lawyer_shipping The Shipping Lawyer (@lawyer_shipping) reported

    @iiNet Sent! Better be as quick as dispute resolution as you are on SM. I want my money back.

  • Real_LukeTaylor Luke Taylor - Leader Choice SA (@Real_LukeTaylor) reported

    @iiNet provided me with the WORST POSSIBLE experience I could have ever asked for in the short 4 or 5 months I was with them. The regret set in the day after I signed up when I noticed I could get better for cheaper with other providers. Oh and the reviews say it all too. #Avoid

  • thebigjobowski Jo Warrener (@thebigjobowski) reported

    Hey @iiNet we’re moving to a new house TODAY. We booked the internet connection for TODAY literally weeks ago. WEEKS AGO. and we just got a notification that you can’t come until Friday. 4 days from now?? We booked WEEKS ago. We’re ready to cancel honestly

  • Johnybhoy Johnybhoy (@Johnybhoy) reported

    Your daily reminder that @iiNet are an absolute joke of a company. Two days after my internet was down, one cancelled tech appointment without informing me, three calls to complain rerouted to their tech service, contacted their social media who tried to upsell me a more

  • Johnybhoy Johnybhoy (@Johnybhoy) reported

    @iiNet So everyone can read this, basically IINet have blamed me for not having a better NBN plan rather than address their unprofessionalism. They tried to upsell me a new, more expensive NBN plan rather than actually address my issue.

  • w0lfling Asher Wolfson (@w0lfling) reported

    @NBN_Australia @viraljetani @iiNet And if it says "An unplanned outage is affecting the network"? Then what? I'm North Ryde, 12 hours without NBN, losing productive work time here. Might need to find an alternative just so that I can earn a living.