iiNet Outage Report in Gold Coast, Queensland

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

• Internet (62%)
• Wi-fi (19%)
• E-mail (8%)
• Total Blackout (7%)
• Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

• 
  ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 31 minutes ago from Gold Coast, Queensland

  @iiNet That’s not working!

• 
  ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 58 minutes ago from Gold Coast, Queensland

  @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Pascoe (@Adelaidetechguy) reported 10 seconds ago

  Had a client who was cut off today with #internet by @iiNet for the princely sum of 4c it was explained by support that it was an automated feature #invoices #isp

• 
  JonnyL (@Jon_Laidler) reported 2 minutes ago

  Hi @iiNet we have had multiple disconnects from internet today. Are NBN carrying out service work?

• 
  Dr Ron Baumann (@DocB__) reported 4 minutes ago

  @HudgellSuzanne @iiNet no difference. NBN is NBN regardless of who sells it. It's the same service. The only difference may be customer service.

• 
  irena (@aurantiacoXI) reported 5 minutes ago

  @iiNet can you advise if the NBN/internet is down in the Northcote, VIC area? Just trying to figure out why my internet isn’t working & wonder if it’s related to the recent storm.

• 
  Thurstone MOAR III (@ThurstoneMOAR) reported 6 minutes ago

  @iiNet Hi there. It turns out the issue is with the NBN and we'll be without internet for a few weeks. Am I to pay for internet while I can't access it and is there any protocols for paying for my mobile data in the meantime? I realise it isn't your fault.

• 
  BlackEyed_Potato (@XXBaked_Potato) reported 13 minutes ago

  @iiNet we got deal that I’m supposed to get at least 80Mbps DL, and all I got is 60Kbps DL. Wtf is up with that?

• 
  Jarrod (@me_Jarrdo) reported 13 minutes ago

  @iiNet Internet fully out in wesburn Noone else i know is having this problem! It’s been going off for hours every day and now its been off since 4pm yesterday! Please help!

• 
  Comrade Weez (@weezmgk) reported 13 minutes ago

  @RJMajik @iiNet ****. That's the usual. Have you got a surge protector on it? May not make any diff, these NCDs are apparently made of glass. Sometimes unplugging mains & cable to router then powering back up with nothing connected gets it to re-establish the link. #sigh

• 
  irena (@aurantiacoXI) reported 15 minutes ago

  @iiNet Thanks. I’ve learned is a NBN outage and not iiNet issue.

• 
  Georgina (@geee_83) reported 20 minutes ago

  Look, I understand why you do it, but not allowing a customer to cancel an account without speaking to a sales rep on the phone is super annoying @iiNet