iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 03/18/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (4%)

    Phone (4%)

Community Discussion

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iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • shouldandmust mick (@shouldandmust) reported

    @NBN_Australia and @iiNet keep telling me the issue can’t be resolved because someone with a similar address must be trying to connect the internet but I don’t have any neighbours and my block hasn’t been altered since it was registered in 1923

  • Matthew49134728 Matthew walker (@Matthew49134728) reported

    Hi @iiNet your website says service at my address there is “no indication of anything affecting you. Wooo hooo” but I have no service and @NBN_Australia website says there is an outage and to contact you???? What’s going on? Not wooo hooo! 🤬

  • Jonesy_Vanlife Brett Jones (@Jonesy_Vanlife) reported

    @iiNet I am appalled at the changeover process you have done so far. You sent a disconnect notice to NBN of my previous ISP before new modem arrived and then now blaming your internal systems 24 hours later for not being able to provision my service. 1/2

  • ken_killcare Ken Nielsen (@ken_killcare) reported

    @awambmrgw @miriamcosic @iiNet The problem is probably with NBN Co for which iiNet is a retailer. A major issue is that because NBN Co has no relationship with the customer it often does not act with a great sense of urgency. It’s insulated from highly annoyed customers.

  • miriamcosic Miriam Cosic (@miriamcosic) reported

    @iiNet If it’s still down when I return from an interstate job I’m leaving on in the a.m. I’ll contact you. Tonight is a list cause…

  • miriamcosic Miriam Cosic (@miriamcosic) reported

    @iiNet Ok ~690 complaints in Sydney, internet problems last two hours. I’m in Elizabeth Bay. Can you give me any idea of the eta of the interne/wifi back?

  • shouldandmust mick (@shouldandmust) reported

    @NBN_Australia my internet has been disconnected twice because someone has tried to connect a new service at my address. @iiNet are placing the blame solely on @NBN_Australia but there’s no way for me to resolve this issue directly with NBN.

  • shouldandmust mick (@shouldandmust) reported

    @iiNet confirm they could have fixed the issue on Friday but didn’t and instead assured me every day that they’re “prioritising” the issue and “escalating” my concerns. To ******* where? What a waste of everyone’s time because @iiNet customer service have actively lied every day

  • Jonesy_Vanlife Brett Jones (@Jonesy_Vanlife) reported

    @iiNet So your internal systems that are down and effect the customers and not reported anywhere are fixed now ????

  • shouldandmust mick (@shouldandmust) reported

    So according to @NBN_Australia and @iiNet the only solution is to wait until the next time they disconnect my service, pay to have it reconnected, and then go without internet for a week until it’s finally reconnected