iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 01/11/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (79%)

    Internet (79%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • krystle148 🪴K🌸R🍀 (@krystle148) reported

    @iiNet which idiot didn’t dial before they dig and now the internet is down going on three days for Northern Territory #dialbeforeyoudig #nt

  • toobahlou toobahlou (@toobahlou) reported

    @iiNet I have been refunded $292 and $145 - ongoing battle since August. Fire your technical support team, I think I had to walk through troubleshooting with each and everyone of them. And told them what the issue was….. we got there in the end when one with a brain could go off script

  • Renee77652843 Renee Albert (@Renee77652843) reported

    @iiNet Thanks. I’ve messaged you but I’d be grateful if you could stop wasting all this paper spamming random residences. We’re in a climate emergency!

  • Maglunasash1 Maglunasash (@Maglunasash1) reported

    @iiNet @HawthornFC Worst internet speeds ever. $100 month for 4-20 mbs.

  • tuo2 Jordan Wightman (@tuo2) reported

    @NBN_Australia @iiNet any update on outage in Randwick NSW? Both of your support pages are indicating no outage, but I’m still disconnected.

  • ozisobe 🌈Daz Robertson (@ozisobe) reported

    I'm about to lose my mind at @iiNet! THE WORST "CUSTOMER SERVICE" on the planet. what a mickey mouse operation

  • suzcberl Suz Berla (@suzcberl) reported

    @iiNet I upgraded from NBN25 to NBN50 on Thursday...20 minutes later I lost wifi... AFTER 5 hours of phone calls... that i made...NO ONE has fixed it or called me back despite assurances. It is NOT my router...it's the config of iinet. I am still waiting for a fix 4 days later!

  • nagorzoth Some Pulp (@nagorzoth) reported

    @iiNet are you guys aware of issues still affecting NT? You guys supposedly fixed the issue today and are reporting all clear on service status page but I'm still getting speeds of ~0.5mbps constantly.

  • jasonscheltus jason scheltus (@jasonscheltus) reported

    @iiNet second time my tech support call has been randomly disconnected today! 2 hours plus on the phone trying to rectify a sales team bungle, very disappointing

  • eyes_ust Eyes.ust (@eyes_ust) reported

    @iiNet @HawthornFC Are the memberships for customers who called your helpline using their mobile and then got charged for the call - a call because they were having problems with your service! Does iiNet treat Hawks players x this way?