iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 12/24/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (7%)

    E-mail (7%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (2%)

    Phone (2%)

Live Outage Map Near Gold Coast, State of Queensland

The most recent iiNet outage reports came from the following cities: Santa Barbara.

Loading map, please wait...
City Problem Type Report Time
AustraliaSanta Barbara Internet
AustraliaGold Coast Phone
AustraliaGold Coast E-mail
AustraliaGold Coast Phone
AustraliaGold Coast E-mail
AustraliaSanta Barbara E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • CraigSt98157971 Craig Stewart (@CraigSt98157971) reported

    @iinet and now your business help is closed..

  • nexus1111 Ms Creant (@nexus1111) reported

    Hey @iinet why don’t you do your callback service anymore? Over an hour to report that NBN won’t work thanks to massive lightning in Melbourne. Yet mysteriously web keeps saying all is fine. I’m not the only one in my area.

  • geoffrey_payne Geoff Payne (@geoffrey_payne) reported

    @belindasmilne @iiNet I have a personal rule to never phone any company, either telco, Water, Power, etc, always communicate by email in case of legal issues

  • n3w4v3 Virgil (@n3w4v3) reported

    Cancelling my new @iiNet 5G Home install - what a cheerfully underwhelming onboarding process - I don’t have time to spending days playing to-and-fro with your support team - your support team is obviously overwhelmed.

  • mariasofi 💧Maria Sofi (@mariasofi) reported

    @n3w4v3 @iiNet Was yours an activation of service issue? (Ie activation of SIM for the service?)

  • geoffrey_payne Geoff Payne (@geoffrey_payne) reported

    @belindasmilne @iiNet it's only just gone up, only found out by bank statement (online) and went into Iinet Toolbox, multiple links of course, have to re-login for each one with multi factor identification

  • before293021431 before2930214322 (@before293021431) reported

    @iiNet so I just received a message that my task has been closed. But the problem hasn't been solved. Was told it was escalated but have heard nothing.

  • TimMillard84 Tim Millard (@TimMillard84) reported

    Hey @iiNet, Can you pay your outstanding bill to @Toll_Group so I can book my return of the modem you sent me... like you just instructed me to do! Also, I'd like to echo other peoples experienced of how bad the 5G Home Broadband onboarding is.

  • pduthie_au Paul Duthie (@pduthie_au) reported

    @iiNet Unable to login to my iiNet account. SMS code is received, tried entering two different codes, both say invalid codes. trying to see if there is a fiberphone outage in my area?

  • n3w4v3 Virgil (@n3w4v3) reported

    @mariasofi @iiNet Still not working. At all now.