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iiNet

iiNet outages and service status in Gold Coast, Queensland

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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iiNet Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun
    ⋆ 𝗰 𝗼 π˜‚ 𝗿 𝘁 𝗻 𝗲 π˜† ⋆ (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun
    ⋆ 𝗰 𝗼 π˜‚ 𝗿 𝘁 𝗻 𝗲 π˜† ⋆ (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet That’s not working!

  • snowwhitedun
    ⋆ 𝗰 𝗼 π˜‚ 𝗿 𝘁 𝗻 𝗲 π˜† ⋆ (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • RoryBunk
    Rory Bunk (@RoryBunk) reported

    @iiNet Atrocious issue resolution. A simple change of address results in inactivation of email boxes for over 2 days and no end in sight, no one in support position with the wherewithal to do anything outside vague 48-hour ticket queues

  • mttptt22
    matt patterson (@mttptt22) reported

    @iiNet could you please advise if the internet is down again in Geelong, 3216?

  • _IndianPacific
    GillianA 🌺 (@_IndianPacific) reported

    @iiNet I shouldn't have had to top up. There was no explanation that there was an issue. I did not receive a text or an email that there was an issue. All I got was "Can't send text by iiNet. Error 28" iiNet support did not know what Error 28 was nor did Mobile support. Ref # 380798763

  • Laird_Bruce
    Independents in. (@Laird_Bruce) reported

    @iiNet just canceled my ozemail account after nearly 30 years. That’s how dreadful your service has become, how empty your promises to fix things are, and howπŸ’© your company is. Bought a 500GB SIM from Optus, immediate 40Mbps stable connection compared to your unstable 1.5Mbps

  • Hans_Gruber3
    Hans Gruber3 (@Hans_Gruber3) reported

    @iiNet guys still having big ping issues on MW2… please help πŸ™πŸ™πŸ™

  • Zanelzfd3
    Zane Elzein (@Zanelzfd3) reported

    @iiNet can't access my iiNet toolbox to work on moving my hosted exchange emails over, been on hold for over an hour so far and have been facing this issue since yesterday.

  • LathanielS5437
    Lathaniel Sydney (@LathanielS5437) reported

    <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

  • Chapuller_Baris
    Baris Bektas (@Chapuller_Baris) reported

    @iiNet Hi iinet, I haven’t had internet connection since 5 pm. I checked your network status page and only fault seems to be at O’Connor ACT but I am in Aranda. Could the problem be wider than one suburb. If yes is there an eta?

  • wyvernsrose
    Wyvernsrose (@wyvernsrose) reported

    @DianeDromgold @iiNet They literally have me blocked because for over a month they refused to admit our Internet was even down due to the local nbn works

  • DianeDromgold
    Diane Dromgold (@DianeDromgold) reported

    @iiNet @WealthxTracey Hang on, then what is? I’m going to a lot of expense, and being frustrated by @iiNet not being willing/able to help.