iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 05/09/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • SilensMortalis Silens Mortalis (@SilensMortalis) reported

    @iiNet @roger_groom After a day it is considerably more significant than an “inconvenience”. It is about time iinet owned the problem it has created through its apparent negligence,

  • pjohs1627 Philip Johnson (@pjohs1627) reported

    @iiNet dont try to ring support its useless at the moment

  • RosalieBent Rosalie Bent (@RosalieBent) reported

    @Nemspy @iiNet 30 hours now &no sign of when it will come back. they are not over-reacting. some of us run businesses depending on email. It is a worldwide drama when gmail goes down for 30mins, & a hot day in Perth is not 'extreme weather' assuming their servers aren't running in a garden shed

  • dianemcostello Whither democracy & humanity? (@dianemcostello) reported

    @iiNet My most recent email was nearly 26 hours ago. Regular updates would be appreciated. Even to say that you have found the problem, or have found it but ....

  • Miketrike8 Mike trike (@Miketrike8) reported

    @NBN_Australia 3 months. Of 24h disconnections. 20 times a day. Or no internet at all. 12 weeks. Ripping my hair out. I had to go through TIO and BRRR. Also, customer "service" @iiNet provides is the biggest sham next to NBN providing capability. Fm an ex qdf mbr intimate with sigint and comms.

  • perthhacks PerthHacks (@perthhacks) reported

    @chky_cel @iiNet yeah email has been down since yesterday. Forums say that someone may have forgotten to turn on the AC in the server room

  • mmechomski Liv 😷 (@mmechomski) reported

    @AmryanAnnie @iiNet I guess they figured we never get extreme weather events in Oz around Christmas Day 😵‍💫 so nothing would go wrong, so sent everyone home. 🙄🙄🙄

  • campo62 M (@campo62) reported

    @iiNet Remind me to email you a message of cancellation once you are up and running again. Since yesterday I have been trying to change settings etc thinking the problem was with my phone. Wasted time if only you had sent out a message earlier.

  • _Costley Costley ⚽️❣️MUFC (@_Costley) reported

    @iiNet Your customers deserve better clarity, I appreciate that the weather locally was extreme, but why this long to post this message with no insight or information Has our data been compromised? Is it an issue with hardware? Do you appreciate the scale of the issue? If not when?

  • jenalby JPW (@jenalby) reported

    @iiNet My internet has been down the whole time too, not jut email.