iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 03/19/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (4%)

    Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • hopkinson Ian Hopkinson (@hopkinson) reported

    @MurrayDG @iiNet iiNet is the best there is. I’ve tried them all. I think you’ve just had some bad luck in that specific situation - @kaostoclarity has a contact there

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    Three times I call @iinet (Re returning a call that i missed from a Senior). Twice your staff argue and refuse to even escalate the call. third time was the charm. Calls 1 and 2 are your typical customer service nowadays. But like you care iinet. Recommend #iinet zero. CS Zero

  • EkramNasrul Nasrul Ekram (@EkramNasrul) reported

    @TubbsJTattsyrup @iiNet I hate it when service providers don’t provide like they’re supposed to!!

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet So guess who’s getting a complaint sent to the ACCC about them? Also, since our contract doesn’t get start until you activate the damn SIM cards & your customer service is so ****, I’m thinking we might take our money to a more reliable provider.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @libravaga @iiNet I suspect, Bad Management, Bad Staff.

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet We switched to you from Yomojo on 2nd Apr and you haven’t activated our sim cards. You’ve been giving us the same excuse every single day saying it’s “in progress”. I love that you took our money, provided no service & have just left us orphaned with ZERO help.

  • andrewhiggo Andrew Higginson (@andrewhiggo) reported

    @TheRiffJet @iiNet I’ve found iinet ok over time. I’ve found Speed issues are usually an NBN problem (which iinet has no control over) or your modem.

  • SERG1O_D SERGIO 🇭🇲 (@SERG1O_D) reported

    I'm flabbergasted that @iinet can't block emails to iinet email accounts that purport to be from iiNet support

  • cornwankies My Dress-up Claude (@cornwankies) reported

    Waiting for @iiNet to cancel my phone plan after they cut off my internet feels like slowly strangling. When this appt is over, i’m gonna get so mad over the phone

  • libravaga Katrina (@libravaga) reported

    @TheRiffJet @iiNet Spot on. It's hard to get good help but their internal incompetence should never cost you. They all get paid. Good work, bad work, no work and ugly work (getting paid for attendance is laughable due to covid, management's holiday). All you've received is **** service and a bill!