iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 03/24/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

Community Discussion

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iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet Well that was a total waste of time. The customer service that I've come to expect from iiNet!

  • welshbird77 Sara Davies (@welshbird77) reported

    @iiNet the worst company EVER !! I have had issues with you for 2 years on my service and about 100 calls to get the NBN installed. FINALLY get a date and the technician hasn't turned up !! I have taken the morning off work and arranged child care. You need to sort it out now !

  • TheDrunkenGnome Voidrei (@TheDrunkenGnome) reported

    I think my router is dying. I'm getting disconnected constantly, but the @iiNet status page indicates no issues. It's been happening for a while, but it's getting worse, I've been disconnected 4 times in the last hour now

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet Jolly good, so the solution is to sit and wait until someone at @iinet can be bothered to pick up the phone. In the meantime who knows if they are doing anything. Experience suggests they aren't. Damn, why didn't I think of that?

  • A_D_Morgan A D Morgan (@A_D_Morgan) reported

    If I don't get some customer service pretty soon I will be airing some ***** laundry @iinet Getting really shoddy treatment after years of no trouble. Pretty bloody angry about the whole thing.

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet What a surprise that @iinet customer relations have achieved nothing at all to help and now don’t even return calls. Having to deal with NBN direct. An appalling “service” provider.

  • rrogerramjet 2021 is 2020 on replay. (@rrogerramjet) reported

    So I was told by Leslie from @iinet last year that my shitty broadband speeds will be improved by the 'ongoing project rollout of refreshed VDSL equipment' which I have since discovered is absolute BS. I can find no evidence of a network upgrade. What is @iiNet's response?

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet That's not been my experience by any stretch, as you can probably see from my earlier tweets. Although I'm not surprised thaf anyone of any seniority, or even anyone in country, is willing to pick up the phone and talk to a customer. Mind you, you have my money so why would you?

  • johnban81940041 John Banks (@johnban81940041) reported

    @iinet this one looks familiar too “Despite giving fair warning of a move to a new address, it has been nothing but excuses and blame games since our move. We had to sit and wait for our service NOT to be activated 3 separate times before anyone would book an appointment with NBN

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet Really? I’m waiting for a call from a senior manager in your customer relations team? But I’ve been told I have to wait until late Monday afternoon to see whether he bothers to call or not?