iiNet Outage Report in Gold Coast, State of Queensland
No problems detected
If you are having issues, please submit a report below.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
-
Internet (65%)
-
Wi-fi (14%)
-
E-mail (8%)
-
Total Blackout (7%)
-
Phone (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
-
⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
-
⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.
-
⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
John Banks
(@johnban81940041) reported
@iiNet So @iinet Chris (I know his surname, but won't tweet it yet!) on your social media lied to me when he said an appointment had been made to attend and fix the problem! I want to speak to a senior manager in Australia!
-
John Banks
(@johnban81940041) reported
@iiNet And spend all of that saving calling and being kept on hold by @iiNet,'s customer service centre!
-
JS Reid
(@jaq_reid) reported
Wow @iinet unable to get anywhere with phone support this happened. Customer: "Can you pass my enquiry to your admin area and so they can sort this out and get back to me". IINET Tech: I can but soneone may or may not contact you. I asked him to repeat it. Yep that's what he said
-
John Banks
(@johnban81940041) reported
@iiNet Well no, how about you tell me here and now why you have such stupid processes in place in your SA call centres?
-
Veloxipi
(@Veloxipi) reported
Update: @iiNet failed to give us a modem on time & lied about it being installed & when we will get it. I am not waiting till next week to have internet so now I have to fork out $$$ due to this incompetency. Either way, I'll make damn sure I'll be back online tonight.
-
NPVs
(@GTAusVic) reported
@iiNet …Aust’s best provider? Not likely. I switched from @iiNet over a year ago and EVERY mth been issued with an invoice - actually a credit note, that I can’t get paid to me. I tried numerous time to at least stop the invoice issuing. Rubbish service. And you ask me why left?
-
sounds delicious
(@spicynoise) reported
@iiNet I am STILL waiting on progress. Get nowhere.. you can’t take responsibility nor can you actually care enough to fix things. I’ve been with you for SIX YEARS. I’m so glad to know I’m just $$, not a valued customer. Am I just a joke to you, is that how it is?
-
Ankit Shah
(@OfficialAnkitS) reported
@iiNet, since yesterday we have had a NBN outage, got a message this morning that NBN issue has resolved, restart the NBN box, so restarted it optical light is still red.called your tech support they said that no one can look at it until Perth 8am thats when their shift starts.
-
John Banks
(@johnban81940041) reported
@iiNet the poor lady I'm on the phone with now has to get her supervisor to come to her desk to talk to me, because your rules don't allow her to transfer the call to the supervisors phone. I'm now on hold whilst her handset is sanitised! What a shambles you people are!
-
Dr Anthony Burton
(@ABandAssociates) reported
Hey @iiNet can you please advise of the issue in the Network in the North of Canberra? I’m needing to hotspot off my phone for work and I’m pretty sure I’m rapidly chewing through my data