iiNet outages and service status in Gold Coast, Queensland

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

• 
  ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 14 minutes ago from Gold Coast, Queensland

  @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

• 
  ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 33 minutes ago from Gold Coast, Queensland

  @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

• 
  ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 44 minutes ago from Gold Coast, Queensland

  @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fozzyb3ar (@KickFozzyb3ar) reported 2 minutes ago

  @iiNet Omfg I've never had a dog **** internet connection or internet issue problem before with you guys I'm very disappointed. I can't stream the only thing is connected in my computer. How can I get verified on @KickStreaming with your dog **** internet 😡😡

• 
  Aussie Outlier (@aussieoutlier) reported 2 minutes ago

  Thanks @iiNet for the seamless mobile transfer from Telstra. Does it cost me to use the voicemail service btw?

• 
  johnjet1 (@johnjet0) reported 6 minutes ago

  @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

• 
  Syed Mahmood (@syedmahmood988) reported 8 minutes ago

  @iiNet on phone since 2+hours but no response and hang up the phone. Either you need to better your service or shut down your company. Worst experience

• 
  Grumpy Dad (@Bendigodaz) reported 10 minutes ago

  @iiNet Really poor service tonight guys. Our CC was compromised so I changed payment details with you April 3rd. Now tonight, at 8pm you disconnect the service. Just as the call centre closes. Big help you guys are.

• 
  Patrick Sedgley (@sedgley_patrick) reported 10 minutes ago

  @iinet when are you going to restore my home internet connection? I've had many conversations with your support line but they never seem to do anything.

• 
  Graham Lauren (@cloudcitizen) reported 13 minutes ago

  @DodoAustralia’s emails nag it’s time to activate your SIM, when it hasn’t ******* sent them. Worse, I am told its mobile people don’t work on a weekend. So far, its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.

• 
  Rod L (@lavo96) reported 15 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Gary Young (@Gary_Young2) reported 16 minutes ago

  @iiNet What is wrong with your 4G internet. Drops out all the time & I'm only 10km from CBD in Perth. Customer service is rubbish want you to be at home to test system when I have to be at work. Had a gut full!

• 
  fozzyb3ar (@KickFozzyb3ar) reported 16 minutes ago

  @iiNet are you guys having problems? In the last 2 hours I've had my internet drop in and out? It's kinda hard to listen to @asmr while trying to sleep with the internet like this