iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 01/16/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • timothy_89 Timothy 💉💉💉 (@timothy_89) reported

    @iiNet No thanks - already packed up in it's box and I've warned the other iinet/tpg customers in my building that the service is not good. Thanks for the reply though.

  • LozzieK80 Lozzie K 💉💉💉 (@LozzieK80) reported

    @DocB__ @iiNet @Aussie_BB I also had issues with iinet. Cancelled before they installed but they didn't remove my nbn account on their system. Months later sent me a start up bill. Took them to ombudsman cause it was my fault according to iinet. Now very happy with Aussie.

  • admiral_31 Darren (@admiral_31) reported

    Hey @iiNet any update on the outage in Burwood East? Been offline since 9am, and I need back up ASAP so I can get at least a bit of work done today. NBN outage page just says "Unplanned Power Outage".

  • gomichild Crowbar Jones 🐻 (@gomichild) reported

    @DocB__ @iiNet @Aussie_BB A few years ago I had a lengthy argument with them when I was moving and they couldn’t service the area I was moving to but still insisted on me paying a hefty cancellation fee. Been happy with the Aussie BB service.

  • Mvfcarsenal Carlo Guevarra (@Mvfcarsenal) reported

    @iiNet thanks iinet. I get nbnco is investigating a problem but ffs I changed my modem a month ago and nothing but problems since then. Do better

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet 13 hours later, still no call as promised. My second ombudsman complaint has gone out.

  • zilenaj Elizabeth Furler (@zilenaj) reported

    @iiNet @Tepa Could you please update us please, by tweet. The website doesn't inform us about a thing and never updates. It's been many hours now. It's obviously much more extensive than Nowra/Bomaderry. Details please.

  • brad_00 meh... (@brad_00) reported

    @iiNet @iiNet are you serious? No I’m done. The incompetence and lack of effort to get basic customer service demonstrated by multiple people throughout multiple calls means that I have given up.

  • BloodyOCE blood 🇺🇦 (@BloodyOCE) reported

    MY NET HAS BEEN UNUSABLE FOR 45 MINUTES @iiNet FIX YOUR **** IT WONT EVEN LET ME CONNECT TO MY OWN INTERNET AND WHEN I DO ITS SUPER FUCJING SLOW

  • ZilvaMario Mario De Zilva (@ZilvaMario) reported

    @iiNet Worst ever ! Get your **** together without getting all excited to send a modem then say the address cannot be connected with your service and then it’s a hassle for the customer to return the modem and keep calling to get the refund . Pathetic ! @consumervic please have a look