iiNet outages and service status in Gold Coast, Queensland
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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iiNet Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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β π° πΌ π πΏ π π» π² π β (@snowwhitedun) reported from Gold Coast, Queensland@iiNet Thatβs not working!
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β π° πΌ π πΏ π π» π² π β (@snowwhitedun) reported from Gold Coast, Queensland@iiNet hi is there a time when our internet is going to be connected again with our outage thatβs been happening for almost a week now. Itβs been so long without the internet.
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β π° πΌ π πΏ π π» π² π β (@snowwhitedun) reported from Gold Coast, Queensland@iiNet Sheβs got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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GillianA πΊ (@_IndianPacific) reported@iiNet I shouldn't have had to top up. There was no explanation that there was an issue. I did not receive a text or an email that there was an issue. All I got was "Can't send text by iiNet. Error 28" iiNet support did not know what Error 28 was nor did Mobile support. Ref # 380798763
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fergo (@fergoau) reported@iiNet Because you were so rude to me I have contacted the Telecommunications Industry Ombudsman I will never go with iiNet again. You ruined my life!
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Lathaniel Sydney (@LathanielS5437) reported<ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service
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Rod L (@lavo96) reported@iiNet how do I contact you when Iβm outside of the country? I have a problem with the Internet at my house in Perth and my family canβt get through to your and they need my invoice, which canβt access to due to no sms.
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Wonder Llama π¦βοΈ (@SirWonderLlama) reported@Anth_Bo @iiNet Same here...1h11m at this stage and no indication of progressing through the queue. Online chat was unhelpful. Same issue as @Anth_Bo
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shane myles (@shanemyles23) reportedI find it funny that @Optus keep doing ads promoting good coverage an service when it's the worst in Australia hahahaha. When @iiNet come in 8 yrs am has give better internet . We all no know yes means ' yes for **** reception '
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GillianA πΊ (@_IndianPacific) reported@iiNet hey there, I had an issue texting international. Thought I needed to top up per the iiNet mobile plan. So I topped up. Turns out I did not need to do that because I had sufficient money to text an international number. Please may the top up go towards my plan. Thank you
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Diane Dromgold (@DianeDromgold) reportedIt's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?
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A Bloody Nice Chap (@Abloodynicechap) reported@Telstra There is no help there! And this doesn't answer why I pay for 4g backup when the speed is 2mbps? I will just cancel the account and move over to @iinet instead.
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Carsten Bauer (@numloxx) reportedEmailed @iiNet twice in the last 2 weeks with no response. Is this how you treat customers who have been with you for 25 years? @launtel here I come.