iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 01/23/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • TrippeeTaakah Derrick (@TrippeeTaakah) reported

    @iinet Again you have sent me an SMS to tell me you’ve sent me an EMAIL for an AutoDebit invoice. What is wrong with @iinet customer service ethic ? Why do you #fail to provide an #optout ? on this patronising/controlling/redundant noise to my phone!!?

  • freddstid whisaldolf (@freddstid) reported

    @Optus @OptusSport @iiNet internet and phone service dropped out for a bit Taree area. Do you guys know why?

  • Par_Grewal Pardeep Grewal (@Par_Grewal) reported

    @iiNet shocking internet service over the past few days constantly dropping out #woollahra #2025

  • beaupenton beau-not (@beaupenton) reported

    @iiNet hey is toolbox down? I’ve been trying to login to track my NBN order for my new address

  • PaulyCoyne paulyparrot (@PaulyCoyne) reported

    @iiNet @SixersBBL yeah but its not on free to air tv witch sucks

  • OliverBerkowitz Oliver Berkowitz (@OliverBerkowitz) reported

    @iiNet The keyword is "should". I guess it is just a hot day and everyone is hunkering down at home and streaming. Luckily, something we won't do in the future.

  • ACMilanSydney The AC Milan-Godfather (@ACMilanSydney) reported

    Guys, my internet is back in service again. Thanks to the team at @iiNet who got in touch with me by phone to resolve the issue. Great service provider...👍 I will be back with @acmilan updates later, need to catch up with few things first.

  • suzannelolsenau Suzanne Olsen (@suzannelolsenau) reported

    Toolbox has been down since yesterday. That is both the support app and on the website. @iiNet you need to get these fixed asap because people will get narky at you. #itisonyourend

  • k_mckenzie5 Kristen McKenzie (@k_mckenzie5) reported

    @iiNet I’ve messaged, I’ve called.... All iiNet does is pretty much tell me it’s the NBN’s fault. I’ve paid over $400 in upfront fees for a service that I have no idea when I’ll get to access. So in the interim, what will iinet due to ensure I have internet?

  • Gervo1865 L Gervasoni (@Gervo1865) reported

    @iiNet you phone when I have asked for email contact and at times I have told you I am not available. You don't respond to emails or texts and when I ring back network busy every time. Why not email or text me the update. I am not happy!