iiNet

iiNet Outage Report in Gold Coast, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 03/20/2025 05:05

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • raoulendres raoul (@raoulendres) reported

    @iiNet recommends "You should aim to use 2FA wherever it is available" but doesn't seem to support 2FA on their webmail?! (obligatory @troyhunt)

  • Altraider #Error404NotFound (@Altraider) reported

    @iiNet So I get a call from sales Wants me to switch to Vodaphone Same price but I lose international SMS Or I can pay double for a bunch of crap I neither want or need to keep international SMS ? I'm smelling TPG's greedy hands in this 10 years a loyal customer & I get screwed ?

  • inextek neX (@inextek) reported

    @iiNet I cannot axs legacy toolbox to pay suspended mobile a/c. Customer ID: 1187399124

  • Katie0o0o0 katie duggan (@Katie0o0o0) reported

    @iiNet I understand that, but have been told by your colleagues on numerous different phone calls that it shouldn't take almost a month to receive an appointment, you would think once someone has highlighted an issue at least 4 times in a week efforts would be made to resolve it

  • DallenDonna Donna Allen (@DallenDonna) reported

    @hedgeddown @slpng_giants_oz @iiNet Good luck trying to cancel iiNet. We are still getting billed three yrs after we cancelled.

  • trelord75 trelord (@trelord75) reported

    @hedgeddown @iiNet @slpng_giants_oz Money talks, customer is always right.

  • LekhniAdelaide am_lekhni ✒️📝🖋 (@LekhniAdelaide) reported

    @hedgeddown @slpng_giants_oz @iiNet I wasn’t even asked why i wanted to cancel lol It’s like they couldn’t be bothered anymore. Been pretty happy with new provider for a month now!!!

  • estjune83 Thomas (@estjune83) reported

    @hedgeddown @iiNet @slpng_giants_oz Who is your NBN service with?

  • MikeCullen73 M.R. Cullen (@MikeCullen73) reported

    Hey @iiNet @NBN_Australia how much longer is the outage impacting areas of the Central Coast going to continue. There’s been non internet for over 16 hours.

  • DrRonBaumann Ron Baumann (@DrRonBaumann) reported

    Switched from @exetel to @iiNet for my @nbn and I have to say, iiNet service is absolutely spectacular. Polite, professional, knowledgeable, and quick. They had me hooked up in minutes. Meanwhile, I'm still waiting for Exetel to get back to me on the service disruption Saturday.