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iiNet

iiNet Outage Report in Gold Coast, Queensland

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun
    ⋆ 𝗰 𝗼 π˜‚ 𝗿 𝘁 𝗻 𝗲 π˜† ⋆ (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet That’s not working!

  • snowwhitedun
    ⋆ 𝗰 𝗼 π˜‚ 𝗿 𝘁 𝗻 𝗲 π˜† ⋆ (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun
    ⋆ 𝗰 𝗼 π˜‚ 𝗿 𝘁 𝗻 𝗲 π˜† ⋆ (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • redruby17
    Dr Jos πŸ‡¦πŸ‡ΊπŸ‡«πŸ‡·πŸ‡±πŸ‡§ (@redruby17) reported

    Four @NBN_Australia outage texts in the previous 30 days and I anticipate another today. This seems really excessive. I appreciate @iiNet receiving my complaints and going through the motions but I'm tried of this dance. Anyone else have this much drama with NBN?

  • spud01au
    Cathy O’Malley #Don't Worry, be happy. (@spud01au) reported

    @redruby17 @NBN_Australia @iiNet I am still on ADSL. So it's a different problem.

  • beaupenton
    beau-not (@beaupenton) reported

    @iiNet hey is toolbox down? I’ve been trying to login to track my NBN order for my new address

  • Ravi93416423
    Ravi (@Ravi93416423) reported

    @iiNet your customer acquisition team for NBN is bullying me with choppy internet after I deferred their request to pay for NBN now, I am moving my service to another service provider, if this is how you sell things to customers, I will make sure you will be penalised for this

  • redruby17
    Dr Jos πŸ‡¦πŸ‡ΊπŸ‡«πŸ‡·πŸ‡±πŸ‡§ (@redruby17) reported

    Anyone have @Telstra nbn with the 4g backup- are you happy/unhappy? I need to find a solution for all of the outages and unfortunately @iinet don’t provide a 4g backup

  • ChelsiCrame
    not quite normal (@ChelsiCrame) reported

    @iiNet I dont need you to get right on it. I have spoken to 3 people from you company today alone. All have given me the response of " well you just have to wait" no real care for the fact that I have been without service for 3 days and still have to wait another 3 days

  • kicks1776
    Skizzick (@kicks1776) reported

    @iiNet you scammed us into upgrading to a business account and then turned off our service. We have been lied to every step of the way. Turn our service back on or refund us immediately and stop perpetuating this fraud!

  • ChelsiCrame
    not quite normal (@ChelsiCrame) reported

    @iiNet: we are committed to getting your service back online. Also @iinet not- actually helping you get back online and instead blaming other "third party services"

  • Kytuuv2
    Kytuu (@Kytuuv2) reported

    yo wtf guys??? @iiNet u good bro?

  • ZeroArmour
    Allan Randall μ•Œλž€ λž€λ‹¬ (@ZeroArmour) reported

    @iiNet Are you guys asleep? Need a little help with my internet.