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iiNet

iiNet Outage Report in Gold Coast, Queensland

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun
    โ‹† ๐—ฐ ๐—ผ ๐˜‚ ๐—ฟ ๐˜ ๐—ป ๐—ฒ ๐˜† โ‹† (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet Thatโ€™s not working!

  • snowwhitedun
    โ‹† ๐—ฐ ๐—ผ ๐˜‚ ๐—ฟ ๐˜ ๐—ป ๐—ฒ ๐˜† โ‹† (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage thatโ€™s been happening for almost a week now. Itโ€™s been so long without the internet.

  • snowwhitedun
    โ‹† ๐—ฐ ๐—ผ ๐˜‚ ๐—ฟ ๐˜ ๐—ป ๐—ฒ ๐˜† โ‹† (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet Sheโ€™s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulKiem
    Paul Kiem (@PaulKiem) reported

    @iiNet How do I access support re email outage? Your call back system is not working - simply times out and hangs up.

  • chucker4x4
    Mr.G (@chucker4x4) reported

    @iiNet any reason for the internet outage again ??

  • Pottsy87
    Shane Potts (@Pottsy87) reported

    @iiNet is internet down

  • RosalieBent
    Rosalie Bent (@RosalieBent) reported

    @iiNet A truly DISGRACEFUL performance by IINET. 3 days out of action and ZERO notifications other than a lame tweet 30 hours after it all went down. Clearly, it is time to get another ISP that actually has backup plans.

  • NailChronicle
    TheNailChronicle (@NailChronicle) reported

    @iiNet trying to contact support and call drops after a minute. Looks like im not the only one. DM has been sent. #iinetfail

  • DarkWinterInk
    Dark Winter Magic (Harmony) ๐Ÿ”ฎ๐Ÿ’‰๐Ÿ’‰ (@DarkWinterInk) reported

    @iiNet 4 days now @iiNet of no emails nor updates I need your help I can't keep going like this HELP

  • Falgun_86
    Fal (@Falgun_86) reported

    @iiNet is getting worst day by day... had been with them for 10 years buy quite degraded in last year or so.... NBN is down since 2 days and everytime when I call, wait time is greater than an hour.. no call back available as well and call get dropped in less than a minute

  • PCHunter_75
    ๐Ÿ’‰ Peter Hunter ๐Ÿ’‰ (@PCHunter_75) reported

    @MikeCarlton01 On a brighter note Mike ... @iiNet seems to have finally sorted its e-mail problem. The worst for me was having some subscriptions I have to renew every month that come through my e-mail. Until today I haven't been able to access what I pay for since Friday ๐Ÿคฌ

  • voscauchemars
    Sean (@voscauchemars) reported

    Hey @iinet after more than 17 years I have finally had it with you. Limited support hours. No communication from you WHATSOEVER regarding your massive failure over the weekend. Emails lost forever. You are now the shittiest ISP imaginable. I'm moving.

  • kris_bern
    Kris Bern (@kris_bern) reported

    @iiNet Email was down from Dec 25th, with no mail going out or coming in. Only restarted sporadically late today Dec 28th! Why weren't SMS's or other notifications sent so we knew we weren't going to be able to send or receive? It was very frustrating not knowing.