iiNet Outage in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

iiNet problems in the last 24 hours in Gold Coast, State of Queensland

The following chart shows the number of reports that we have received about iiNet over the past 24 hours from users in Gold Coast and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 10/26/2021 11:40

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Most Reported Problems:

  • Internet 74.61% Internet
  • Wi-fi 10.57% Wi-fi
  • E-mail 6.55% E-mail
  • Total Blackout 5.65% Total Blackout
  • Phone 1.47% Phone
  • TV 1.15% TV

iiNet in Gold Coast, State of Queensland Comments

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iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:
  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • browneyedbev123 Bev Jones (@browneyedbev123) reported

    @iiNet worst service ever! Can't even deal with a complaint properly! No service for weeks .. no help from customer support but still taking my direct debit!

  • acmichael11 acmichael1 (@acmichael11) reported

    I am sooo annoyed @iiNet you guys sent a modem to the wrong address and then RTS and now there’s no where to be seen for a new modem to be sent out. Over 45 mins on the phone trying to sort Customer service useless And I now wish I never signed up !! #customerserviceFail #iinet

  • Nemesis_Alert Nemesis (@Nemesis_Alert) reported

    @Dr_M_Davis @iiNet Suggest to check with friends and neighbors to see if they have the same problems to the same target websites. In ur job, CCP could be hacking you

  • paulwoods Paul Woods (@paulwoods) reported

    @simongterry @iiNet @NBN_Australia I would give them the benefit of the doubt if it didn't work pretty much flawlessly for the past 6 months. What is more likely broken, the completely untouched 2m run of copper wiring in the wall, or the vastly complex network of moving parts that is a telco network?

  • simongterry Simon Terry (@simongterry) reported

    @paulwoods @iiNet @NBN_Australia I had a similar issue with another carrier that went on for years. Ended up being configuration between their modem and server. Much blaming of my wiring, my devices, etc. None of which changed when they did regularly work through outages upgrading their servers.

  • paulwoods Paul Woods (@paulwoods) reported

    @iiNet Them: @NBN_Australia tests say that it is an internal wiring issue Me: Why would it work for 6 months then suddenly start dropping out around 1pm on Thu? And then somewhat stabilise after iiNet made some changes? Then start again? Them: As I said, it is just minimal dropouts

  • paulwoods Paul Woods (@paulwoods) reported

    *sigh* @iiNet 2nd level support "I don't think it is an issue, I can see minimal drop outs" Me "it dropped out 4 times in the past 15 minutes..., and at least 20 times on Thursday"

  • occams_razor_ Grant (@occams_razor_) reported

    @iiNet we’ve been having serious issues all yesterday and today in NSW, Kellyville (Sydney) internet keeps cutting out every 10 or so minutes and upload is crap all of a sudden. This is just after maintenance was performed on our local Node. This is crap, we need to work!

  • pennykingjazz penny king (@pennykingjazz) reported

    big shout out to @iiNet - over 7 calls to tech support in 4 months, new modem in July that was going to fix everything. No internet again today when everyone is trying to work. THANKS.

  • NSDtrendtrader Neil Donaldson (@NSDtrendtrader) reported

    @thechartist @NBN_Australia @iiNet The Libs gave us a future proofed low cost Super speed broadband service........ Not