iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 12/16/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Total Blackout (8%)

    Total Blackout (8%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (3%)

    Phone (3%)

Live Outage Map Near Gold Coast, State of Queensland

The most recent iiNet outage reports came from the following cities: Santa Barbara.

Loading map, please wait...
City Problem Type Report Time
AustraliaSanta Barbara Internet
AustraliaGold Coast Phone
AustraliaGold Coast E-mail
AustraliaGold Coast Phone
AustraliaGold Coast E-mail
AustraliaSanta Barbara E-mail

Community Discussion

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iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • irreverentlaw Theirreverentlawyer (@irreverentlaw) reported

    @iiNet Do something about your call centres. Untrained people with stock answers that cannot fix your problem. 7 calls later and I'm still not connected properly. Hours of my time. This is crap

  • hara_damon Damon O’Hara (@hara_damon) reported

    @farrm51 I’ve had good technical support from the unit that runs the legacy Transact network, which appears to be stand alone from the broader @iiNet mess. The trick is to get past the iiNet gatekeepers and talk to someone in from that team (I think they might even be in Canberra).

  • irreverentlaw Theirreverentlawyer (@irreverentlaw) reported

    @iiNet And it continues. After poor service with NBN and internet now I try..after 7 days..to instal 'Fetch ' only to be told my service is not fully operational. You people really suck.

  • SandiHLogan Sandi Logan (@SandiHLogan) reported

    .@iiNet’s Kris is a winner. Still no solid reliable connection but he writes: “Thanks for your reply, Karl. We needed to confirm on your side if the issue is resolved..”. I have told him my name is not Karl. (But if he’s into cosplay ... joke, Joyce just a joke.)

  • speechwoman Cᴀʀᴏʟɪɴᴇ Bᴏᴡᴇɴ 🇦🇺🇳🇿🙃😎 (@speechwoman) reported

    🙏Thanks @iiNet & @NBN_Australia for resolving our continual Internet connection woes. The process took weeks & several NBN visits, including ANOTHER 5 hrs work on Fri 18 Dec. Ticket #352395389 was finally closed today. FANTASTIC communication, iiNet Tech Support & SocMed crew💐!

  • pauldutton1968 👣 🌏 💫 Wiimpitja 🌳 🦅 🐾 (@pauldutton1968) reported

    @belindasmilne @iiNet I’m sick of receiving the same response when clearly something is wrong otherwise why would we need to continually ring for assistance. Professional service should be able to work out a hands on response would need to occur.

  • jobeth_b jo bella (@jobeth_b) reported

    Despite a technician coming on the 30th of October who saw what the issue was but even he couldn't get through to @NBN_Australia bc there was a process. We followed the process with @iinet but they couldn't seem to explain to @NBN_Australia the issue. So we languished.

  • JMcgranger Jacob Mcgranger (@JMcgranger) reported

    @iiNet the WI FI IS DOWN IN BEAUMONT south Australia !!!! Fix ittttttt I wanna play fornite

  • iamdarrylmiles Darryl Miles (@iamdarrylmiles) reported

    @Optus I’m with @iiNet and NBN has an outage on their web site for our street.

  • Gervo1865 L Gervasoni (@Gervo1865) reported

    @iiNet Back on now but this is more than troubleshooting. I'd say wet spring in bad telstra pits and overly split copper. Up to 5 times a day drops out for 15 to 30 mins at a time and o switch to phone for work. No sign of getting better ... @NBN_Australia