iiNet outages and service status in Gold Coast, Queensland
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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iiNet Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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β π° πΌ π πΏ π π» π² π β (@snowwhitedun) reported from Gold Coast, Queensland@iiNet Sheβs got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
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β π° πΌ π πΏ π π» π² π β (@snowwhitedun) reported from Gold Coast, Queensland@iiNet hi is there a time when our internet is going to be connected again with our outage thatβs been happening for almost a week now. Itβs been so long without the internet.
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β π° πΌ π πΏ π π» π² π β (@snowwhitedun) reported from Gold Coast, Queensland@iiNet Thatβs not working!
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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@DouglasColquitt (@douglascolquitt) reported@iiNet it is very frustrating your staff say when they call my phone it goes straight to voicemail but no one else has this problem. It is on your end. No one from iinet has EVER been able to call me.
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Hans Gruber3 (@Hans_Gruber3) reported@iiNet guys still having big ping issues on MW2β¦ please help πππ
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steve new (@kipper1958) reportedHow crap are @iiNet .. cancel the grapevine mail service .. no notifications or advice this is happening .. no support to customers .. had this email for 18 years so you can imagine work involved updating new email .. do IiNet care .. nope donβt return calls emails online forms
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Lathaniel Sydney (@LathanielS5437) reported<ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service
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Concerned_Citizen_53 (@excalgarian45) reported@iiNet I called back again and the same thing has happened !!!! This is basic customer service 101 !!!! I am thinking it is time to start shopping around for new service
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π§ Vacuous the vaccinated. (@VacuousNess) reported@iiNet thanks for new modem but -no thanks Just spent fortune moving NBN connection out of childβs bedroom. You offered zero support Then sent us modem which doesnβt need @NBN_Australia line No new modem manual so canβt personalise network name, pβword @acmadotgov #auspol
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Carsten Bauer (@numloxx) reportedEmailed @iiNet twice in the last 2 weeks with no response. Is this how you treat customers who have been with you for 25 years? @launtel here I come.
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FreshGlade (@FreshGlade) reported@iiNet @gReb3l You have let it get to public so show us how you handle such a case in public? Embarassment is for sure but what other negative emotions does this humiliation bring forth? Going to socials should NOT be the only way to get good help.
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Books (@Books4566) reportedAs usual @iinet are clueless. Take my monthly Payment without fail on the dot every single month. You have a problem with @iinet itβs never their fault itβs always @NBN. Tired of multinationals taking my money with zero accountability
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Al Garlando (@iamalbyg) reported@iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.