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iiNet

iiNet outages and service status in Gold Coast, Queensland

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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iiNet Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun
    โ‹† ๐—ฐ ๐—ผ ๐˜‚ ๐—ฟ ๐˜ ๐—ป ๐—ฒ ๐˜† โ‹† (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage thatโ€™s been happening for almost a week now. Itโ€™s been so long without the internet.

  • snowwhitedun
    โ‹† ๐—ฐ ๐—ผ ๐˜‚ ๐—ฟ ๐˜ ๐—ป ๐—ฒ ๐˜† โ‹† (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet Thatโ€™s not working!

  • snowwhitedun
    โ‹† ๐—ฐ ๐—ผ ๐˜‚ ๐—ฟ ๐˜ ๐—ป ๐—ฒ ๐˜† โ‹† (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet Sheโ€™s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • wellsfargo47315
    wellsfargo (@wellsfargo47315) reported

    @iiNet @networkoutage your service is down once again

  • iamalbyg
    Al Garlando (@iamalbyg) reported

    @iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.

  • KickFozzyb3ar
    fozzyb3ar (@KickFozzyb3ar) reported

    @iiNet are you guys having problems? In the last 2 hours I've had my internet drop in and out? It's kinda hard to listen to @asmr while trying to sleep with the internet like this

  • tenancy_toolbox
    Sid - NT Seniors Advocate (@tenancy_toolbox) reported

    3/3 Cancelling the account Wanted to contact @iinet biz support, kept being pushed to @tpg, TPG then said we can't help you, you need to speak with iinet biz support. You used to have premium customer service!

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when Iโ€™m outside of the country? I have a problem with the Internet at my house in Perth and my family canโ€™t get through to your and they need my invoice, which canโ€™t access to due to no sms.

  • numloxx
    Carsten Bauer (@numloxx) reported

    Emailed @iiNet twice in the last 2 weeks with no response. Is this how you treat customers who have been with you for 25 years? @launtel here I come.

  • DianeDromgold
    Diane Dromgold (@DianeDromgold) reported

    It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

  • LathanielS5437
    Lathaniel Sydney (@LathanielS5437) reported

    <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

  • AndyMoulton
    Andy Moulton (@AndyMoulton) reported

    @iiNet Any idea what's happened to the HFC in Belmont, Victoria? I see the fault page but there's no detailed info. Internet and telephone has been down for 10 hours now.

  • VelZeNZ
    Toast (@VelZeNZ) reported

    @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsetsโ€ฆ after 11 years of working together, out of necessity to maintain telephony itโ€™s time to go elsewhereโ€ฆ