iiNet

iiNet Outage Report in Gold Coast, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 03/02/2026 12:15

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (72%)

    Internet (72%)

  2. E-mail (10%)

    E-mail (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • martinoconnor50 Martin OConnor (@martinoconnor50) reported

    @iiNet Been recommending you for years based on good customer service. What happened, an old customer forgot his email password. Tuesday support called back after 6 hours new password failed. Yesterday no return call all day. #iinetfail

  • AlisterAir Alister (@AlisterAir) reported

    @swearyanthony @GrogsGamut @iiNet I second (third?) this recommendation. I dumped iiNet when they repeatedly wouldn't get my overcharged bill fixed, and have never looked back.

  • mmechomski Liv 😷 (@mmechomski) reported

    @louisejallan @iiNet I’ve been dealing with this this week too Louise. Exasperating. Good help from iinet today, but still not resolved. Bounced back to Apple. I feel I’ll be crushed by this revolving door any minute. Still can’t send iinet emails via Apple app, only iinet webmail. 😡

  • betchau Betty C (@betchau) reported

    @iiNet @tom_minc Would love to know the outcome of your situation as my iiNet support person ran out of ideas and passed on the case to the engineering team and said I could be without internet for at least 24hrs. First world problem, but difficult to do work in lockdown without it.

  • feasey_paul Paul Feasey (@feasey_paul) reported

    @GrogsGamut @iiNet Well that sucks. Glad you’re sorted. I’ve been with IiNet for years, never a problem, but there may be a first time. Will note your experience if I try & upgrade

  • flyingdoov Dr.Strangelove (@flyingdoov) reported

    @iiNet and the response... another sales call attempt for an NBN service which I can't use (which once I pointed out this had already been done, the caller reviewed my case notes, then the call ended). How embarrassment #amateurhour #samesame

  • OzMattyD1 OzMattyD (@OzMattyD1) reported

    @GrogsGamut @iiNet Similar issue when we upgraded our fibre from 100mbit to 1gbit. Not helped by a deficient NBN backbone structure

  • SnagzAU Snagz (@SnagzAU) reported

    @iiNet we have been left without a land-line for a couple months and after the 10 years we've been with you guys our internet has been terrible and none of the countless times and hours that we've called you, have any of your "specialists" been able to help us.

  • ksos23 KaShaz (@ksos23) reported

    @GrogsGamut @iiNet After having an awful experience with them I would never recommend to anyone!

  • flyingdoov Dr.Strangelove (@flyingdoov) reported

    @iiNet and in fairness, a subsequent call from someone (sorry I didn't catch your name) who sounded like they were there to help. Awaiting the outcome...