iiNet Outage Report in Gold Coast, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (74%)
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E-mail (9%)
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Total Blackout (7%)
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Wi-fi (7%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Riff Jet
(@TheRiffJet) reported
Seriously @iiNet How can I understand an overseas call center?? How is this efficient customer service? I would suggest you have a manger from Australia give me a call.
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Philip Walker
(@sumerdigital) reported
Did you know that with @iiNet any random person can at any time cancel your account? I highly recommend that if you value your privacy and ongoing internet service you should immediately change service providers and or never use @iiNet
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Riff Jet
(@TheRiffJet) reported
Today’s Amateur Hour @iiNet is brought to you by….You guessed it, iinet. Tactic 101, Lets blame the customer. Tactic 101 A, Lets treat the customer as stupid. Customer Service: Zero. Recommend iinet to others: Zero. #iinet
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MezANonG
(@Mezanong) reported
@TheRiffJet @TubbsJTattsyrup @iiNet 16 year customer here, having similar issues with the swap from their optus plan to their vodafone plan. none of their instructions are valid
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Katrina
(@libravaga) reported
@TheRiffJet @iiNet Wow 18 years! What some companies do for that sort of customer loyalty and feedback. To shareholders, 18 years worth of repeated income is sadly chicken feed but you and people like you are their bread and butter. Shame on them for taking you, your time and money for granted.
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Bumper 🔜 PAX AUS
(@BumperFPSS) reported
yo @iiNet why is my net down and why are your support just hanging up on me? im just trying to get some help
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Riff Jet
(@TheRiffJet) reported
@libravaga @iiNet I suspect, Bad Management, Bad Staff.
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Andrew Higginson
(@andrewhiggo) reported
@TheRiffJet @iiNet @NBN_Australia Yeah, the interactions between iinet and NBN appear strained. NBN treat them like Telstra (mostly) treats it’s customers
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Miriam Cosic
(@miriamcosic) reported
I'll never forget when I had a couple of days to get to NY for a quick-turnaround job and was utterly shocked when I got there and had no access to my telephone. I see nothing's changed. And we've been a globalised world for some time now... @iinet
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meh...
(@brad_00) reported
@iiNet been a customer for 17 years and the service is unacceptable. From trying to establish new service to cancelling existing service. I can’t believe how poor this experience has been