iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 02/22/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (74%)

    Internet (74%)

  2. E-mail (9%)

    E-mail (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • flashmanthecat flashmanthecat (@flashmanthecat) reported

    @iiNet Why theF*CK can I not create new email addresses in my Toolbox. Why can the plebs at "support" not do it either. FFS! #iinet

  • yappingjoker Jerry (@yappingjoker) reported

    @iiNet your toolbox login process has become EXTREMELY annoying asking twice for send code to phone then as soon as you press account logs you out because of inactivity. Ridiculous

  • kerravonsen Kindly Abnegation (@kerravonsen) reported

    @iiNet I have been hanging on the support line all week. I have a ticket and everything. No need to add to the Chinese Whispers effect. But NOT A SINGLE ONE of the support people told me that I was calling the wrong number for Business Support, nor did they tell me what that number was.

  • rose38395572 rose (@rose38395572) reported

    @iiNet has been dropping out like clockwork every half-hour for the past two days. No NBN outages or hardware issues. No response or acknowledgement from @iiNet. What's the deal?

  • plainte jeremy andrews (@plainte) reported

    @iiNet Almost every day I’m receiving several emails claiming to be via mailing lists from companies or people I’ve never heard of. If I “unsubscribe” am I clicking on a link or should I just bin them?

  • ACLambert Anne CL (@ACLambert) reported

    Staying cool, calm and connected with @iiNet seems to be a pipe dream. I have not been able to access my emails for more than a month and cannot get any sense from the phone operators. I call this utility exhaustion: wear the customer down by multiple calls with different peeps

  • SarahT1900 Sarah T (@SarahT1900) reported

    @iiNet internet is down in #canberra would really appreciate an update - there’s a 50 minute wait in the phone !

  • SarahT1900 Sarah T (@SarahT1900) reported

    @iiNet Thanks it came back about 30 minutes later though still slow.

  • VaperNt 🇦🇺 Northern Territory Seniors for THR (@VaperNt) reported

    @iiNet @NBN_Australia connections are incredibly slow since around 6:30pm in the Northern Territory - practically unusable.

  • COINSinHAND coinFREAK (@COINSinHAND) reported

    @iiNet Calling is ****. Now I gotta wait an hour to be called back when all you couldn’t done is replied to one of my 50 emails I’ve sent over the last week. This is pathetic. Your support is a joke.