iiNet Outage Report in Gold Coast, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (70%)
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E-mail (13%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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#RichardFromPhotoOps
(@RichardTuffin) reported
@iiNet .just check your records against phone calls from the only Richard Tuffin in Canberra. I'm so effing cross... I can't believe this is the way you treat loyal customers. Boiling with rage.
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Pina Rigos
(@pina456) reported
@iiNet been a customer for 20 years.. paid for premium Nbn service that was faulty for 7 months.. after requesting to cancel with total frustration they sent out a Nbn technician who found the Nbn box faulty and replaced it. Iinet offered a 3.29 credit! A joke!
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#RichardFromPhotoOps
(@RichardTuffin) reported
Ten years an @iinet customer and by far and away the worst customer experience I've had with them this week. And none of it my fault - unless you get into the absolute minuture of their frigging customer service agreements. So much for client loyalty.
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Joey King
(@Joey_KinginWA) reported
@PetraAu @slsandpet @iiNet The ombudsman can fine them for each day your complaint is not resolved and if they have to many days of unresolved complaints they get their arses kicked. Ombudsman in this industry has huge amount of power. Good luck
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Joey King
(@Joey_KinginWA) reported
@PetraAu @slsandpet @iiNet Use dot points and be succinct. When I complained the ombudsman called me within 30 mins of submitting the complaint to tell me they had it and iiNet called an hour later. They have people who only deal with ombudsman complaints and issues get resolved as fast as possible.
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Tim Rust
(@tim_rust) reported
@Steve_Clark Credit where due! They turned up and fixed the problem, which required real fault finding, not simple part replacement. From calling @iiNet to fixing by @NBN_Australia: approx 24 hours. well done
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jooshaaa
(@joshSLOAN92) reported
@iiNet just emailed support. RE: new modem not working and getting a tech out. Don’t wanna spend ages on the phone.
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Jspar
(@Jspar3) reported
@iiNet been waiting two months for my connection which is meant to be done at 8am tomorrow morning. Suddenly get a message five minutes ago it's been changed to the 29th, when I'm not even in the state. Customer service line is closed, sweet service..
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jokay
(@jokay) reported
When you're trying to fix your Mum's email, and you're on hold to grapevine support which might be @iinet support or maybe now it's @tpg support and the hold music is awful and you don't believe the 'we'll be with you shortly' messages and you want to break something! 🧐🤪🤬
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Kristy Himbrechts
(@mooshka79) reported
@iiNet taken a 5th payment from me and still have not connected my internet!!! Worst customer service ever experienced. iiNet are thiefs