iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 01/10/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (79%)

    Internet (79%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • SusanaMatosCruz Susana (@SusanaMatosCruz) reported

    @miriamcosic @iiNet It’s bad. There’s lots of people without power since yesterday (43 degrees) and today (44). This heat wave has been a catastrophe.

  • mollynack Tracey Davis (@mollynack) reported

    @iiNet After 20 years plus of loyalty I’ve done my part but IINET haven’t done theirs. The service is just getting worse all the time. The slowest internet and not one bit of notification on why I couldn’t receive emails. Time for a new carrier.

  • CrazyMa90086498 CrazyMan (@CrazyMa90086498) reported

    @iiNet When is the service going to be up? What are you doing to fix it?

  • nartazartaz natasha alexandra w (@nartazartaz) reported

    @iiNet my @adam.com email has been down since Friday?! It is my business email. Please advise what is happening with the mail server??

  • bobthegeo BobtheGeo (@bobthegeo) reported

    @Nemspy @iiNet Mate, a business like this should be better set up to handle this. The people working to fix it are doing so because their management didn't invest properly. And no, it's not that unusual in the years I've been living here. I hate to say it but it's likely to become more common.

  • ralphytown Amanda Ralph (@ralphytown) reported

    @Paulbruning66 @GemmaTognini Still down. Has been more than 48 hours. Apparently caused by the hot weather which suggests no BCP or backup. Abysmal #iinet @iiNet

  • crynnthinight17 Stevo (@crynnthinight17) reported

    @iiNet Any news on this email outage ?

  • dccharron Denis Charron (@dccharron) reported

    @Sally_Owl @iiNet After such a long outage I predict it could be a few hours before incoming messages arrive.

  • PatG026 Patrick Gan (@PatG026) reported

    @iiNet can the iinet team please advise the nature of the problem for transparency. Please start to manage your customers’ expectations because 18 hrs without any clear explanation apart from you are working on it is not acceptable.

  • daj416418 Deborah Jackson (@daj416418) reported

    @iiNet Email is working now but no emails from the period where service was impacted. Will we have these emails restored? Agree with other comments about lack of communication. I spent 30 minutes on the phone to Microsoft, I thought there was something wrong with Outlook.