iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 01/08/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (79%)

    Internet (79%)

  2. E-mail (9%)

    E-mail (9%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • bmanmelb PB (@bmanmelb) reported

    @iiNet there has been an outage here in north west Melbourne for more than 12 hrs. NBN co are passing the buck to you and vica versa. Anyone want to fix it and tell me what’s going on?

  • Pistolpeteypab Peter Herak (@Pistolpeteypab) reported

    @iiNet outage basically all day in Queanbeyan 2620 NSW. Classic response from @iinet have you tried turning it off and on again. You’re right I didn’t do these basic troubleshooting things before I called you to sit on the phone for hours…

  • EkramNasrul Nasrul Ekram (@EkramNasrul) reported

    @TubbsJTattsyrup @iiNet I hate it when service providers don’t provide like they’re supposed to!!

  • SERG1O_D SERGIO 🇭🇲 (@SERG1O_D) reported

    I'm flabbergasted that @iinet can't block emails to iinet email accounts that purport to be from iiNet support

  • nevertoocurious Signe Dean (@nevertoocurious) reported

    @iiNet It's nice to be notified of a planned NBN outage, but you gotta communicate more precisely. We were told 8am to 5pm Wed-Fri this week, and that it *may* affect our service. There hasn't been a whisper of internet here since 6pm on Tuesday. Could have warned us!

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau Small businesses AVOID #iiNet. Yet another disastrous tinpot organisation masquerading as a modern telco, even when it invites you to message it directly, it shows no inclination to fix its DISHONEST double-dipping on my credit card.

  • Tim___F Tim Fountain (@Tim___F) reported

    Is @iiNet @NBN_Australia down in Belconnen, ACT, again?

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    Three times I call @iinet (Re returning a call that i missed from a Senior). Twice your staff argue and refuse to even escalate the call. third time was the charm. Calls 1 and 2 are your typical customer service nowadays. But like you care iinet. Recommend #iinet zero. CS Zero

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @iiNet @iiNet Anything else to add: Under your old billing system, you would always oblige the customer. New billing system, you tell the customer tough titties. I know there are other customers receiving same crappy customer service. You really have dropped the ball iinet.

  • brad_00 meh... (@brad_00) reported

    @iiNet I assume you will just refer me to one of the above teams so can’t see the point. I guess I just felt the need to tweet how dissatisfied I am with the lack of coordinated support