iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 12/20/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (79%)

    Internet (79%)

  2. E-mail (7%)

    E-mail (7%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (2%)

    Phone (2%)

Live Outage Map Near Gold Coast, State of Queensland

The most recent iiNet outage reports came from the following cities: Santa Barbara.

Loading map, please wait...
City Problem Type Report Time
AustraliaSanta Barbara Internet
AustraliaGold Coast Phone
AustraliaGold Coast E-mail
AustraliaGold Coast Phone
AustraliaGold Coast E-mail
AustraliaSanta Barbara E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @Mezanong @TubbsJTattsyrup @iiNet They give the run around, blame you, tell you it’s the 30 knot wind coming in off Bass Straight. Iinet customers are stupid according to iinet.

  • Mezanong MezANonG (@Mezanong) reported

    @TheRiffJet @TubbsJTattsyrup @iiNet 16 year customer here, having similar issues with the swap from their optus plan to their vodafone plan. none of their instructions are valid

  • ZilvaMario Mario De Zilva (@ZilvaMario) reported

    @iiNet Worst ever ! Get your **** together without getting all excited to send a modem then say the address cannot be connected with your service and then it’s a hassle for the customer to return the modem and keep calling to get the refund . Pathetic ! @consumervic please have a look

  • audinosaur mau (@audinosaur) reported

    @iiNet Hi team I have had intermittent drop outs last few days. Has gone down again not reconnecting. Any issues NBN FTTN 6230?

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @EyemanPatg @iiNet I believe they have. A friend of a friend of a friend says their customer service isn’t worth much now.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @TubbsJTattsyrup @Mezanong @iiNet Someone in the industry had a few things to say to me about iinet and their current level of customer service. They ain’t any good now a days. They even suggested another isp by name who provides better customer service.

  • browndogstales Jake Brown (@browndogstales) reported

    @miriamcosic @iiNet Biggest drawback is tech support. I've needed it much more rarely than when I was on iiNet, but it's a 'submit an online form & someone calls you back system' I think. Fwiw, issues have been easily resolved.

  • sumerdigital Philip Walker (@sumerdigital) reported

    @iiNet Apparently you can't help. You have cancelled the service of a 94 year old women who depends on being connected for no reason and without authority. I have been an @iiNet customer for almost 23 years and had no idea that you would breach your duty of care in such a way.

  • aprilroseglover April Glover 🥑✨🌈🌹 (@aprilroseglover) reported

    @iiNet our internet has turned off and it hasn't turned back on despite multiple resets etc. Is there an outage and what can we do?

  • browndogstales Jake Brown (@browndogstales) reported

    @miriamcosic @iiNet Sounds more like an iiNet issue than Optus. I haven't heard anything about Optus closing. iiNet was bought by dodo (I think) some time back & has gone downhill since. We moved to Belong (budget Telstra subsidiary) & it's worked well. Very easy to port across.