iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 01/29/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (9%)

    E-mail (9%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Nemspy Mike (@Nemspy) reported

    @iiNet @charleshawa Not working for me either.

  • JackHigh4 John Highfield (@JackHigh4) reported

    @iiNet Thank your team for getting things working again. If only iiNet Senior Management would adopt best corporate practice instead of trying to keep things inhouse lest it frighten potential customers. Use sm sites to let customers and the public know upfront of problems

  • seamus Seamus Byrne (@seamus) reported

    @EmJaeCaer @iiNet @Aussie_BB I did same. But I got an SMS from iiNet saying “your service has been transferred to another provider” before Aussie had time to confirm their end. It’s now active. But it was 20 minutes of panic stations we didn’t need. Kids were both kicked from heated moments in online games!

  • SavilleTech Saville Tech Media (@SavilleTech) reported

    @iiNet So here’s my question three weeks ago you promised that you would transfer the service over onto the modem another two phone calls nearby still going around in circles why is it taken me to contact you via Twitter and suddenly you guys can do it because I’m now making a tweet

  • GalaTheKid Gala The Kid (@GalaTheKid) reported

    @iiNet gee your waiting music and annoying advice of "turning the modem on and off" is annoying af, also turn the sh$t down it sounds even worse with distortion.

  • Priya_Enviro TheRebel (@Priya_Enviro) reported

    @iiNet I hv been hving issues wid broadband for d past 8-9 months. wifi dsnt wrk. I complained multiple times bt in vain. Cust servc did nt get bck 2 me in 24 hrs on my latest cmplaint. Can u resolve d issue n refund the money fr ‘no wifi’ period?? Honestly horrible connectivity

  • possumbrisbane 🍹Possum 'Cave Proll' Trump - Armchair Expert (@possumbrisbane) reported

    Dear @iinet. Do you guys support router problems and possible replacement

  • charleshawa Charles Wright (@charleshawa) reported

    @iiNet is your email down?

  • berserkerLOR BerserkerLOR (@berserkerLOR) reported

    @iiNet Hello! My service was cut because we missed a bill and have since then paid it, just hoping to have our service restored? Currently waiting on the phone but just want to get some assistance if possible please.

  • Its_MB Mikey B (@Its_MB) reported

    @iinet is there an outage in Salisbury Sa 5108? No NBN, no phone.