iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 10/24/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (4%)

    Wi-fi (4%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • maystation4 Steve May (@maystation4) reported

    @iiNet @NBN_Australia Apparently it’s my responsibility to ensure you both talk to each other about my ‘ticket’ regarding no service when it’s windy. IiNet can you please talk to nbn, because apparently it’s up to me now to ensure you both communicate. What. A. Joke.

  • betchau Betty C (@betchau) reported

    @iiNet @tom_minc Would love to know the outcome of your situation as my iiNet support person ran out of ideas and passed on the case to the engineering team and said I could be without internet for at least 24hrs. First world problem, but difficult to do work in lockdown without it.

  • tom_minc tom minchin (@tom_minc) reported

    @outagedetect @iiNet been having multiple disconnections since 520am. Nothing on iinet network status?

  • johnalees shape shifting rodent reptilian hybrid (@johnalees) reported

    @GrogsGamut @iiNet Yep. Oh iinet you used to be good. Now just a sub-brand of TPG. I remember when all your call centers were in Australia and your customer service was good.

  • AlisterAir Alister (@AlisterAir) reported

    @swearyanthony @GrogsGamut @iiNet I second (third?) this recommendation. I dumped iiNet when they repeatedly wouldn't get my overcharged bill fixed, and have never looked back.

  • simonfrary simonfrary (@simonfrary) reported

    @iiNet has some ***** trying to upsell me on speeds I never actually got when they gave me a "free upgrade" especially since my internet has been down for at least 5 hours now.

  • flyingdoov Dr.Strangelove (@flyingdoov) reported

    @iiNet and the response... another sales call attempt for an NBN service which I can't use (which once I pointed out this had already been done, the caller reviewed my case notes, then the call ended). How embarrassment #amateurhour #samesame

  • paddywhatnow paddy (@paddywhatnow) reported

    @warwickpauld @iiNet I made mistake of rebooting my router and now there's no DSL signal. Not today Satan.

  • feasey_paul Paul Feasey (@feasey_paul) reported

    @GrogsGamut @iiNet Well that sucks. Glad you’re sorted. I’ve been with IiNet for years, never a problem, but there may be a first time. Will note your experience if I try & upgrade

  • flyingdoov Dr.Strangelove (@flyingdoov) reported

    @iiNet and in fairness, a subsequent call from someone (sorry I didn't catch your name) who sounded like they were there to help. Awaiting the outcome...