iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 02/25/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (74%)

    Internet (74%)

  2. E-mail (9%)

    E-mail (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (4%)

    Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kazzzamatazzz Karen Mae Castle (@Kazzzamatazzz) reported

    Bit over the bad service @iinet 🙄 Long term customer thinking of changing.

  • mickjwilson Michael Wilson (@mickjwilson) reported

    @iiNet Will be cancellling my service as the only time I get a response in a reasonable timeframe is via Twitter....which is useless...

  • PossumsAreJerks Beninjam (@PossumsAreJerks) reported

    @NBN_Australia You’re joking, right? It is @NBN_Australia who are causing the connection issues - not our home infrastructure or @iiNet. You need to not schedule works during normal work hours.

  • AJloveslife2 AJloveslife (@AJloveslife2) reported

    @iiNet literal decades with this provider and I’ve finally had enough. Offshore terrible support where you used to get technical local support. Websites down for days with no help. Shows what happens when a good business model sells out. #worstsupportever

  • Gary_Croton Gary Croton (@Gary_Croton) reported

    I agree @iiNet WAS Australia's No 1 ISP for service- they were great. Sad to report my experience that, since they off-shored their support to Manila, their service is every bit as baffling, infuriating & ineffective as Telstras. Can anyone suggest a new provider?

  • suzannelolsenau Suzanne Olsen (@suzannelolsenau) reported

    So glad i chose @Optus i'm glad to have them! Found @iiNet a bit too slow and their choice of modem to be worse.

  • ImCaz ❣️☯️ Caz ☯️❣️ (@ImCaz) reported

    I’ve been with @iinet for almost 10 years and now I think it’s time to cut ties! Their service lately is terrible.... they’ve been ripping me off for years on old plans!

  • Simonelecat Simon Paris (@Simonelecat) reported

    You know what? @NBN_Australia SUCKS big time. Even after “fixing” godknowswhat last week, it still buffering watching tv on a Mon nite. Wtf 🤬! @iiNet

  • jdriscoll80 Joel Driscoll (@jdriscoll80) reported

    @iiNet service continually dropping out several times a day. Happened 3 times already today in Thornbury 3071.

  • cocky28 joanne ***** (@cocky28) reported

    @iiNet so is it your service or the nbn. Every day for the past few weeks the service just drops out. On off on off. Not happy paying his crappy service is going my head in. It also means all the other services I pay for I can’t access because no internet service.