iiNet

iiNet Outage Report in Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Gold Coast, State of Queensland 02/07/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (76%)

    Internet (76%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cloudcitymelb Sarah Campbell (@Cloudcitymelb) reported

    @iiNet will be canceling my account today. Absolute nightmare trying to get any kind of support or customer service. It is faster and easier to switch to a new ISP than to wait for you to fix my current connection!

  • JackHigh4 John Highfield (@JackHigh4) reported

    @iiNet Thank your team for getting things working again. If only iiNet Senior Management would adopt best corporate practice instead of trying to keep things inhouse lest it frighten potential customers. Use sm sites to let customers and the public know upfront of problems

  • nChef_ Chef (@nChef_) reported

    @iiNet why my internet keeps cutting out I'm trying to stream pls fix

  • spunkyfuzzguts no one (@spunkyfuzzguts) reported

    @iiNet is there a service outage in Kingaroy?

  • seamus Seamus Byrne (@seamus) reported

    @EmJaeCaer @iiNet @Aussie_BB I did same. But I got an SMS from iiNet saying “your service has been transferred to another provider” before Aussie had time to confirm their end. It’s now active. But it was 20 minutes of panic stations we didn’t need. Kids were both kicked from heated moments in online games!

  • _dette_s 🍻 Dette 🔞 (@_dette_s) reported

    I'm so glad I've never had this issue with @iiNet in the last 7 years it just sucks because they sent out a technician 2 days after I contacted them but their technician wasn't able to work on it since it's Telstra equipment

  • RozzaPG Rory Piper (@RozzaPG) reported

    @iiNet internet has been down all day, are you able to help?

  • Priya_Enviro TheRebel (@Priya_Enviro) reported

    @iiNet I hv been hving issues wid broadband for d past 8-9 months. wifi dsnt wrk. I complained multiple times bt in vain. Cust servc did nt get bck 2 me in 24 hrs on my latest cmplaint. Can u resolve d issue n refund the money fr ‘no wifi’ period?? Honestly horrible connectivity

  • Cloudcitymelb Sarah Campbell (@Cloudcitymelb) reported

    @iiNet our internet is suddenly and completely off! Red light blinking on the modem. No help on your webpage and no support on the phone? Called and got a message saying wait time to speak to someone is over an hour! Have looked up outages, none in our area. What’s going on!?

  • Optus Optus (@Optus) reported

    @GDFMAN1 @iiNet @tpg Hi there - I can see you DM'd us on 12th Jan and then we requested you to confirm your account details by clicking on a secure link but we never received a response after that. Aman