iiNet outages and service status in Canberra, ACT
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Canberra, ACT
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Canberra, ACT
The most recent iiNet outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra
|
Internet | 2 months ago |
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Canberra
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Phone | 3 months ago |
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Canberra
|
Internet | 3 months ago |
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Canberra
|
Internet | 4 months ago |
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Canberra
|
Internet | 5 months ago |
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Canberra
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Wi-fi | 5 months ago |
Community Discussion
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iiNet Issues Reports Near Canberra, ACT
Latest outage, problems and issue reports in Canberra and nearby locations:
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Elaine Benes (@reay07) reported from Canberra, ACT@iiNet we have been having daily intermittent internet drop outs to our wired and wireless devices for a month. After 3 call to your tech line and following all instructions we are frustrated and at a loss. Each call is an hour and no help. We believe its a fault outside our home
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Joakim Trygg Mansson (@JTMansson) reported from Canberra, ACT@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...
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Dougie Herd (@dougie_herd) reported from Canberra, ACT@iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??
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Garry Gordon (@garrygordon) reported from Canberra, ACT@iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.
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Ryan (@ExiledVictorian) reported from Canberra, ACT@narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)
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Nigel (@NigeACT) reported from Canberra, ACTI’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.
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Scott Haseler (@Scott_Has) reported from Canberra, ACT@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.
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Legionvx (@Legixnvx) reported from Canberra, ACT@iiNet Just cut out says our internet is down. We have no idea why
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Ebony Bennett (@ebony_bennett) reported from Canberra, ACTHey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.
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Bridget Tilley (@bridgettilley) reported from Canberra, ACTHi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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Dk (@Kay1Denise) reported from Canberra, ACT@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $
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James Pettigrove🎅 (@DXPetti) reported from Canberra, ACTSo I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019
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Jason (@smrtcar) reported from Canberra, ACT@iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.
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🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Mika (@NotMikaa_) reportedBro, I’ve been with @iiNet for 10 years with no issues, in the last month I’ve had insane latency issues and they just tell me “it’s beyond their control” to fix, well guess it’s time to swap providers.
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goldnutter 𓆏⬡⬢🌊 𓀡 cowabunga (@GoldNutter) reported@iiNet you extended my billing period, is the system going to auto bill me today or ? Otherwise how am I going to pay since you STILL send text to the wrong number when I try to login to toolbox. Sheesh.. I called and waited on hold twice already over this
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steve new (@kipper1958) reportedHow crap are @iiNet .. cancel the grapevine mail service .. no notifications or advice this is happening .. no support to customers .. had this email for 18 years so you can imagine work involved updating new email .. do IiNet care .. nope don’t return calls emails online forms
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jimmy jbt (@jimmyjbt) reportedHad another call with @iiNet and got tild that "no one can help me".
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Wonder Llama 🦙☘️ (@SirWonderLlama) reported@Anth_Bo @iiNet Same here...1h11m at this stage and no indication of progressing through the queue. Online chat was unhelpful. Same issue as @Anth_Bo
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johnjet1 (@johnjet0) reported@iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.
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pfizer minelli (@anne_zilla) reported@iiNet hi. My internet is down in west Melbourne. It’s been glitching since the storms. When will it be fixed (not calling because your wait times are terrible and I am meant to be working from home)
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Lathaniel Sydney (@LathanielS5437) reported<ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service
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🇦🇺 Northern Territory Consumers for THR (@VaperNt) reportedI'm so over @iiNet and its unreliable @NBN_Australia FTTP. Even @NBN_Australia has no idea of their network status. Zero business support Business Account since 2006 when customer service was ahead of every other provider.
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Grumpy Dad (@Bendigodaz) reported@iiNet Really poor service tonight guys. Our CC was compromised so I changed payment details with you April 3rd. Now tonight, at 8pm you disconnect the service. Just as the call centre closes. Big help you guys are.