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iiNet outages and service status in Canberra, ACT

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Canberra come from postal codes 2611 .

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Canberra, ACT

The most recent iiNet outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra Internet 25 days ago
Canberra Phone 2 months ago
Canberra Internet 2 months ago
Canberra Internet 3 months ago
Canberra Internet 5 months ago
Canberra Wi-fi 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

  • Kay1Denise
    Dk (@Kay1Denise) reported from Canberra, ACT

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

  • reay07
    Elaine Benes (@reay07) reported from Canberra, ACT

    @iiNet we have been having daily intermittent internet drop outs to our wired and wireless devices for a month. After 3 call to your tech line and following all instructions we are frustrated and at a loss. Each call is an hour and no help. We believe its a fault outside our home

  • DXPetti
    James Pettigrove🎅 (@DXPetti) reported from Canberra, ACT

    So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

  • Scott_Has
    Scott Haseler (@Scott_Has) reported from Canberra, ACT

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

  • smrtcar
    Jason (@smrtcar) reported from Canberra, ACT

    @iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.

  • dougie_herd
    Dougie Herd (@dougie_herd) reported from Canberra, ACT

    @iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??

  • KBGoodness
    🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • Legixnvx
    Legionvx (@Legixnvx) reported from Canberra, ACT

    Internet issues. Argh @iiNet

  • ExiledVictorian
    Ryan (@ExiledVictorian) reported from Canberra, ACT

    @narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)

  • JTMansson
    Joakim Trygg Mansson (@JTMansson) reported from Canberra, ACT

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

  • NigeACT
    Nigel (@NigeACT) reported from Canberra, ACT

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

  • Legixnvx
    Legionvx (@Legixnvx) reported from Canberra, ACT

    @iiNet Just cut out says our internet is down. We have no idea why

  • garrygordon
    Garry Gordon (@garrygordon) reported from Canberra, ACT

    @iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.

  • ebony_bennett
    Ebony Bennett (@ebony_bennett) reported from Canberra, ACT

    Hey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.

  • bridgettilley
    Bridget Tilley (@bridgettilley) reported from Canberra, ACT

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • thestategovt
    England's Bali (@thestategovt) reported

    hey @iiNet - our internet has been down all day, and after waiting on hold for an hour you hung up on me. can you fix this? i have work deadlines

  • shwing_dusty
    Nathan Moraza (@shwing_dusty) reported

    There is a huge amount of endurance required to cancel an @iiNet internet plan. When you speak to someone, they make the call go for so long that you might just give up and stay with them. It's a gauntlet of silly questions and tactics.

  • Abloodynicechap
    A Bloody Nice Chap (@Abloodynicechap) reported

    @Telstra @iiNet In 4 months they have offered no help or support, just palm it off to NBN.

  • LukePlunkett
    Luke Plunkett (@LukePlunkett) reported

    @iiNet seems to be an outage in north canberra after the storm...

  • redleafelf
    redleafelf (@redleafelf) reported

    @iiNet we have now experienced a full week of nbn outage and have been given a ring around between you and @NBN_Australia nbn tells me @iiNet reports the fault but you say you don't have details. Not good enough from both.

  • AEBayley
    AEB (@AEBayley) reported

    Bloody hell @iiNet still down...48hrs and counting 🤬

  • DrStuartHawkins
    kalowi (@DrStuartHawkins) reported

    @iiNet You guys are the worst! Stealing money and time!

  • Surfnet_Stuff
    StyleyedGenXSDisdnxXHedz (@Surfnet_Stuff) reported

    @iiNet @VodafoneAU Help raised hand @Telstra_news aswell as poor performance etc.

  • jamesladd
    James Ladd (@jamesladd) reported

    @iinet is there an internet outage in Victoria (nbn)?

  • NatSariman
    Nat Sariman (@NatSariman) reported

    @iiNet Such a terrible service. Avoid. I was with them for over 10 years. I wish I could get them back. Nothing but problems