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iiNet outages and service status in Canberra, ACT

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Canberra, ACT

The most recent iiNet outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra Internet 1 month ago
Canberra Wi-fi 1 month ago
Canberra Internet 2 months ago
Canberra Internet 8 months ago
Canberra Total Blackout 9 months ago
Canberra Internet 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

  • Legixnvx
    Legionvx (@Legixnvx) reported from Canberra, ACT

    @iiNet Just cut out says our internet is down. We have no idea why

  • ebony_bennett
    Ebony Bennett (@ebony_bennett) reported from Canberra, ACT

    Hey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.

  • Scott_Has
    Scott Haseler (@Scott_Has) reported from Canberra, ACT

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

  • reay07
    Elaine Benes (@reay07) reported from Canberra, ACT

    @iiNet we have been having daily intermittent internet drop outs to our wired and wireless devices for a month. After 3 call to your tech line and following all instructions we are frustrated and at a loss. Each call is an hour and no help. We believe its a fault outside our home

  • smrtcar
    Jason (@smrtcar) reported from Canberra, ACT

    @iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.

  • Legixnvx
    Legionvx (@Legixnvx) reported from Canberra, ACT

    Internet issues. Argh @iiNet

  • Kay1Denise
    Dk (@Kay1Denise) reported from Canberra, ACT

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

  • KBGoodness
    🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • ExiledVictorian
    Ryan (@ExiledVictorian) reported from Canberra, ACT

    @narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)

  • bridgettilley
    Bridget Tilley (@bridgettilley) reported from Canberra, ACT

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • JTMansson
    Joakim Trygg Mansson (@JTMansson) reported from Canberra, ACT

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

  • dougie_herd
    Dougie Herd (@dougie_herd) reported from Canberra, ACT

    @iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??

  • garrygordon
    Garry Gordon (@garrygordon) reported from Canberra, ACT

    @iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.

  • DXPetti
    James Pettigrove🎅 (@DXPetti) reported from Canberra, ACT

    So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

  • NigeACT
    Nigel (@NigeACT) reported from Canberra, ACT

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • LathanielS5437
    Lathaniel Sydney (@LathanielS5437) reported

    <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

  • johnjet0
    johnjet1 (@johnjet0) reported

    @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

  • cloudcitizen
    Graham Lauren (@cloudcitizen) reported

    @DodoAustralia Wow, how complacent can you get? Email keeps nagging me, it’s time to activate your SIM. When ******** are you going to send it, #DodoAustralia? So far, your service is no better than, and no less irritating than the @iinet I so desperately want to replace.

  • SelaStarr
    Sela Star (@SelaStarr) reported

    @iiNet Does anybody answer the bloody phones down there? On hold for 40 mins as NO internet! Bloody useless

  • Books4566
    Books (@Books4566) reported

    As usual @iinet are clueless. Take my monthly Payment without fail on the dot every single month. You have a problem with @iinet it’s never their fault it’s always @NBN. Tired of multinationals taking my money with zero accountability

  • NotMikaa_
    Mika (@NotMikaa_) reported

    Bro, I’ve been with @iiNet for 10 years with no issues, in the last month I’ve had insane latency issues and they just tell me “it’s beyond their control” to fix, well guess it’s time to swap providers.

  • freddstid
    freddstid (@freddstid) reported

    @iiNet I'm having issues atm with connection to the Internet. Can someone help? I sent a message in dms to

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • pduthie_au
    Paul Duthie (@pduthie_au) reported

    @iiNet is there an outage in the Ballarat area? 3350 Have an IP but no traffic flowing after a router restart and an nbn box restart

  • ZackP1ngu
    🥷🏽 Zack 🥷🏽 (@ZackP1ngu) reported

    Hey @iiNet service is normally 90mbs+ but am hitting 1.5 atm. Is there issues in the Malvern area…