iiNet outages and service status in Canberra, ACT
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 1, 4:54 PM GMT+10.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Canberra come from postal codes 2602 and 2611 .
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Canberra, ACT
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Canberra, ACT
The most recent iiNet outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra
|
Phone | 1 day ago |
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Canberra
|
Internet | 5 days ago |
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Canberra
|
Internet | 1 month ago |
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Canberra
|
Internet | 3 months ago |
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Canberra
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Wi-fi | 3 months ago |
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Canberra
|
Internet | 3 months ago |
Community Discussion
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iiNet Issues Reports Near Canberra, ACT
Latest outage, problems and issue reports in Canberra and nearby locations:
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Garry Gordon (@garrygordon) reported from Canberra, ACT@iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.
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Dk (@Kay1Denise) reported from Canberra, ACT@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $
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Elaine Benes (@reay07) reported from Canberra, ACT@iiNet we have been having daily intermittent internet drop outs to our wired and wireless devices for a month. After 3 call to your tech line and following all instructions we are frustrated and at a loss. Each call is an hour and no help. We believe its a fault outside our home
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Ryan (@ExiledVictorian) reported from Canberra, ACT@narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)
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🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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Dougie Herd (@dougie_herd) reported from Canberra, ACT@iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??
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Nigel (@NigeACT) reported from Canberra, ACTI’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.
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Jason (@smrtcar) reported from Canberra, ACT@iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.
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James Pettigrove🎅 (@DXPetti) reported from Canberra, ACTSo I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019
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Joakim Trygg Mansson (@JTMansson) reported from Canberra, ACT@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...
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Bridget Tilley (@bridgettilley) reported from Canberra, ACTHi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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Legionvx (@Legixnvx) reported from Canberra, ACT@iiNet Just cut out says our internet is down. We have no idea why
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Ebony Bennett (@ebony_bennett) reported from Canberra, ACTHey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.
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Scott Haseler (@Scott_Has) reported from Canberra, ACT@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported@iiNet It’s overdue, yes I don’t deny, but to be suspended over it AND without warning! This has never happened in the past - IF I’ve ever missed a payment.
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Ray ⭐️⭐️⭐️ 🐀bag. (@ScallywagRay) reported@dmann_deb @iiNet Ours in GWest is down also, Deb, has been since around 4pm..
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Benjamin Ryan (@dexter_ryan) reported@iiNet, your fetch portal is broken, every time i request a call back the call disconnects on your end , 3 hours of waiting and every time you guys disconnect the call
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Viscount TJ (@spanner77) reported@iiNet Twice this week I have called your call centre and opted for a call back which has not been forthcoming. I’m trying to fix an ongoing billing issue which you are at fault. I emailed but that was useless, was like they didn’t read the email. What’s going on? Very annoyed
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Rod L (@lavo96) reported@iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.
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Wyvernsrose (@wyvernsrose) reported@DianeDromgold @iiNet Its been since tpg took over they went from best customer service in the country to the worst
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Manni D (@TheRealManniD) reported@iiNet Is ultra VDSL down in Torrens ACT?
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Julia Lawrinson (@julialawrinson) reported@iiNet I have done that. In short, I've been waiting five hours for a call back. Five. Hours. Where are your support people?
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Wyvernsrose (@wyvernsrose) reported@DianeDromgold @iiNet Yeah just after the tpg take over we left tried TIO and all that's when customer service went to **** we are with aussie broadband now
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❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reportedSo I’ve been a customer of @iiNet for 12 years so far, and my internet has just been suspended for an invoice being 11 days overdue 🤨😩😡