iiNet outages and service status in Melbourne, Victoria
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
The latest reports from users having issues in Melbourne come from postal codes 3008 and 3068 .
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 17 days ago |
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Melbourne
|
Total Blackout | 17 days ago |
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Melbourne
|
Internet | 1 month ago |
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Melbourne
|
Internet | 1 month ago |
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Melbourne
|
Total Blackout | 2 months ago |
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Melbourne
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Tiffany Carroll (@PacIsLiving) reported from Melbourne, Victoria@iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.
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inFeZa: Classic (@inFeZa) reported from Melbourne, Victoria@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
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Simon Cozens (@SiCozens) reported from Melbourne, Victoria@iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf
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Rachel Moran (@Rachelmor94) reported from Melbourne, Victoria@iiNet second outage in as many months.... starting to wonder why I’m still with you
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Jay Ball (@JayBallzup) reported from Melbourne, VictoriaWow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria@iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.
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Wayne Murphy (@waynecmurphy) reported from Melbourne, Victoria@jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.
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Jay Ball (@JayBallzup) reported from Melbourne, Victoria@iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)
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Beags (@B_e_agle) reported from Melbourne, VictoriaNBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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Neil Killick (@neil_killick) reported from Melbourne, Victoria@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
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Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria@iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks
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Matt Parker (@matt_j_parker) reported from Melbourne, Victoria@iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria@DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.
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Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, Victoria@iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.
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λ (@bbmelb) reported from Melbourne, Victoria@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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Anthony Rees (@AnthonyRees) reported from Melbourne, Victoria@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet
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stephen atkinson (@steveacko) reported from Melbourne, Victoria@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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Daamon Parker (@daamon_parker) reported from Melbourne, Victoria@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Neil Killick (@neil_killick) reported from Melbourne, Victoria@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Rod L (@lavo96) reported@iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.
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Paul Duthie (@pduthie_au) reported@iiNet is there an outage in the Ballarat area? 3350 Have an IP but no traffic flowing after a router restart and an nbn box restart
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Sid - NT Seniors Advocate (@tenancy_toolbox) reported3/3 Cancelling the account Wanted to contact @iinet biz support, kept being pushed to @tpg, TPG then said we can't help you, you need to speak with iinet biz support. You used to have premium customer service!
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Manni D (@TheRealManniD) reported@iiNet Is ultra VDSL down in Torrens ACT?
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matt patterson (@mttptt22) reported@iiNet could you please advise if the internet is down again in Geelong, 3216?
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Diane Dromgold (@DianeDromgold) reported@iiNet @WealthxTracey Hang on, then what is? I’m going to a lot of expense, and being frustrated by @iiNet not being willing/able to help.
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Commander In Chief (@iamshaunbailey) reportedHello @iiNet Can you please explain how you can take the working phone number of an 82 year old woman and make it so the only calls it can receive are from you, nobody else can call it. YOUR JOB IS TO PROVIDE A PHONE SERVICE YET YOU HAVE FAILED TO FIX THIS PROBLEM FOR MONTHS
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Aussie Outlier (@aussieoutlier) reportedThanks @iiNet for the seamless mobile transfer from Telstra. Does it cost me to use the voicemail service btw?
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fergo (@fergoau) reported@iiNet Because you were so rude to me I have contacted the Telecommunications Industry Ombudsman I will never go with iiNet again. You ruined my life!
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David Midwood (@djmidw) reported@iiNet is there an outage in the 4128 Shailer Park area? Unable to access broadband and no outage showing on your site. Reset the modem twice and so just asking?