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iiNet outages and service status in Melbourne, Victoria

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 1 month ago
Melbourne Total Blackout 1 month ago
Melbourne Internet 2 months ago
Melbourne Internet 2 months ago
Melbourne Total Blackout 2 months ago
Melbourne Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • ToniRawGazer
    ToniRawGazer (@ToniRawGazer) reported from Melbourne, Victoria

    I'm over this bullshit again no internet. Come on iiNet fix my problem

  • waynecmurphy
    Wayne Murphy (@waynecmurphy) reported from Melbourne, Victoria

    @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

  • duyenho
    Duyen Ho (@duyenho) reported from Melbourne, Victoria

    @iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.

  • B_e_agle
    Beags (@B_e_agle) reported from Melbourne, Victoria

    NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

  • Japandaman71
    🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria

    @iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.

  • Karina_Melbs
    PolarK (@Karina_Melbs) reported from Melbourne, Victoria

    @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

  • AdamBrownAspect
    Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria

    @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

  • Chuckajoe
    ༨པκཇ (@Chuckajoe) reported from Melbourne, Victoria

    @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

  • seandonovan01
    Sean Donovan (@seandonovan01) reported from Melbourne, Victoria

    .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

  • Antdk1
    Anthony Kung (@Antdk1) reported from Melbourne, Victoria

    The @iinet ads would have to be the most annoying I have ever endured. I would never join purely because of the guy off these ads! #annoying

  • pyrexflask
    Pyrex Flask (@pyrexflask) reported from Melbourne, Victoria

    @iiNet is there a 5g NBN outage in 3182?

  • EmJaeCaer
    Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • inFeZa
    inFeZa: Classic (@inFeZa) reported from Melbourne, Victoria

    @TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back

  • MrDTJames
    Daniel James (@MrDTJames) reported from Melbourne, Victoria

    @iiNet 38 down, 34 up.

  • CarCarLaJenkins
    Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, Victoria

    @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

  • kitmcmahon
    Kit McMahon (@kitmcmahon) reported from Melbourne, Victoria

    Hey @iiNet just wondering if there is an outage around the Essendon Moonee Ponds area now?

  • SiCozens
    Simon Cozens (@SiCozens) reported from Melbourne, Victoria

    @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

  • nivanovski
    Nick Ivanovski (@nivanovski) reported from Melbourne, Victoria

    @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

  • artemis_s_moon
    Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria

    @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • SirWonderLlama
    Wonder Llama 🦙☘️ (@SirWonderLlama) reported

    @Anth_Bo @iiNet Same here...1h11m at this stage and no indication of progressing through the queue. Online chat was unhelpful. Same issue as @Anth_Bo

  • ek_loki
    Ó Dubhaigan (@ek_loki) reported

    @iiNet Worst company I have ever dealt with. I’ve tried to update my phone number for 3 weeks before the bill came out. Log in requires a phone number and 2FA. I’ve never seen such incompetence from a department entitled “Technical Support”. I would not recommend this company to anyone.

  • misullivan
    Michelle Sullivan @mis@aus.social (@misullivan) reported

    @aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,

  • cloudcitizen
    Graham Lauren (@cloudcitizen) reported

    DON’T EVEN GET CLOSE TO @DodoAustralia. It tells me: You're missing out! We noticed you haven’t activated your SIM yet! But it hasn’t ******* sent them. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.

  • wellsfargo47315
    wellsfargo (@wellsfargo47315) reported

    @iiNet @networkoutage your service is down once again

  • NBN_Australia
    nbn® Australia (@NBN_Australia) reported

    @Books4566 @iiNet If an unplanned outage is listed, our teams will be working hard to fix it as quickly as possible and will keep your service provider updated. If no outage is shown but your service is still down, please contact your provider so they can investigate further. Thanks, Stanley 2/2

  • Zanelzfd3
    Zane Elzein (@Zanelzfd3) reported

    @iiNet can't access my iiNet toolbox to work on moving my hosted exchange emails over, been on hold for over an hour so far and have been facing this issue since yesterday.

  • spanner77
    Viscount TJ (@spanner77) reported

    @iiNet Twice this week I have called your call centre and opted for a call back which has not been forthcoming. I’m trying to fix an ongoing billing issue which you are at fault. I emailed but that was useless, was like they didn’t read the email. What’s going on? Very annoyed

  • llunesy
    lune (@llunesy) reported

    @iiNet hey, I believe someone has used my email to create an account with yall last month, and I've been getting emails meant for that person. I tried calling the international number for help, but the number doesn't work and I don't know what else to do.

  • DianeDromgold
    Diane Dromgold (@DianeDromgold) reported

    @iiNet help please