1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. iiNet
  6. โฏ
  7. Gold Coast
iiNet

iiNet outages and service status in Gold Coast, Queensland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • snowwhitedun
    โ‹† ๐—ฐ ๐—ผ ๐˜‚ ๐—ฟ ๐˜ ๐—ป ๐—ฒ ๐˜† โ‹† (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet Sheโ€™s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun
    โ‹† ๐—ฐ ๐—ผ ๐˜‚ ๐—ฟ ๐˜ ๐—ป ๐—ฒ ๐˜† โ‹† (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet Thatโ€™s not working!

  • snowwhitedun
    โ‹† ๐—ฐ ๐—ผ ๐˜‚ ๐—ฟ ๐˜ ๐—ป ๐—ฒ ๐˜† โ‹† (@snowwhitedun) reported from Gold Coast, Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage thatโ€™s been happening for almost a week now. Itโ€™s been so long without the internet.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • _IndianPacific
    GillianA ๐ŸŒบ (@_IndianPacific) reported

    @iiNet I shouldn't have had to top up. There was no explanation that there was an issue. I did not receive a text or an email that there was an issue. All I got was "Can't send text by iiNet. Error 28" iiNet support did not know what Error 28 was nor did Mobile support. Ref # 380798763

  • _IndianPacific
    GillianA ๐ŸŒบ (@_IndianPacific) reported

    Pretty much comms across Australia are failing right now. Txt international from Australian networks and let me know how you get on and which carrier you use. Per @iiNet Mobile support "all Australia" mobile services affected. Not sure if that is accurate. Txt msg error 28

  • LathanielS5437
    Lathaniel Sydney (@LathanielS5437) reported

    <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

  • AndyMoulton
    Andy Moulton (@AndyMoulton) reported

    @iiNet Any idea what's happened to the HFC in Belmont, Victoria? I see the fault page but there's no detailed info. Internet and telephone has been down for 10 hours now.

  • lollypopangel
    Heather (@lollypopangel) reported

    @iiNet is actively blocking use of @discord Discord it an important communication platform for many. This happened to us last month and after following every solution they had @discord_support, who were quick to reply to my emails, worked out to be our ****** ISP.

  • Laird_Bruce
    Independents in. (@Laird_Bruce) reported

    @iiNet just canceled my ozemail account after nearly 30 years. Thatโ€™s how dreadful your service has become, how empty your promises to fix things are, and how๐Ÿ’ฉ your company is. Bought a 500GB SIM from Optus, immediate 40Mbps stable connection compared to your unstable 1.5Mbps

  • StefanVXR8
    Stefan Tapp (@StefanVXR8) reported

    @iiNet Seriously! I have NEVER had some many internet outages and dropouts since I moved my service to you guys! Enough is enough now.

  • VelZeNZ
    Toast (@VelZeNZ) reported

    @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsetsโ€ฆ after 11 years of working together, out of necessity to maintain telephony itโ€™s time to go elsewhereโ€ฆ

  • Books4566
    Books (@Books4566) reported

    As usual @iinet and @nbn having their monthly โ€˜no Internet for a dayโ€™ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.

  • monkeylogicwa
    Jeff Healy (@monkeylogicwa) reported

    Really @iiNet - 51 minutes on hold and then cut off. Have been a business customer for 12 years and I need to speak to someone about migrating my email account that you are cancelling...