iiNet

iiNet Outage Report in Hornsby, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Hornsby, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Hornsby, State of New South Wales 01/15/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hornsby, State of New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Hornsby, State of New South Wales

Latest outage, problems and issue reports in Hornsby and nearby locations:

  • mcreal15 .michelle bamborough💧 (@mcreal15) reported from Sydney, State of New South Wales

    @iiNet shame on you advertising in that rag of a paper demonising Bill Shortens mother You are off my list of possible alternatives to support

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible

  • MoeMKiss Moe Kiss (@MoeMKiss) reported from Sydney, State of New South Wales

    I can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned

  • mulgar Michael Green (@mulgar) reported from Sydney, State of New South Wales

    @FancySocksMan @iiNet It’s possibly a calculated risk to minimise password reset enquires, but it’s just poor practice.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    iiNet support wasn’t interested in the fact they had iiNet NBN 50 and suddenly they had Vodafone NBN 100 running at their house. Just say it’s impossible.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.

  • re_mcelroy Rebecca McElroy (@re_mcelroy) reported from Sydney, State of New South Wales

    @iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.

  • donovandy Andy Donovan (@donovandy) reported from Sydney, State of New South Wales

    Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.

  • mitchaustin10 Mitchell Austin (@mitchaustin10) reported from Sydney, State of New South Wales

    @Deligracy @iiNet They are shocking! Had them at my last place and literally worst provider 😂

  • dropbear2_0 😷 The Drop Bear (@dropbear2_0) reported from Sydney, State of New South Wales

    Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    @iiNet Customer Ref 1184783189

  • simon300376 Simon Harper (@simon300376) reported from Sydney, State of New South Wales

    @iiNet internet nbn currently down. Please, in middle of GOT! Can’t believe it. Please advise ASAP.

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet IiNet have not been able to resolve an issue with my email in over 14 weeks they keep promising too but to no avail! Numerous case managers and I have been with them since their inception more than 30 years! Still can’t resolve they are now rubbish so I recommend avoid them!

  • JMison4 J Mison (@JMison4) reported

    @iiNet I paid my bill and still no internet. What is going on???? Help please

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet iiNet deleting half my emails of which was valuable info to me they now tell me my Quota is still full! They keep saying a Senior Manager will call me but nah after 15 weeks of BS they still have ignored the problems which they have caused I am now going to the Ombudsman re TM

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @morromezzo @iiNet Done the CEO of TPG can **** off also I am sick to death of them

  • EmelleJones Emelle Jones (@EmelleJones) reported

    @iiNet When trying to resolve an issue, having people who answer the phone but have no power is pointless. Promise the world and assure will be sorted but it is never sorted. Lengthy hold times while they consult supervisor not able to speak to supervisor directly.

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet IiNet have not been able to resolve an issue with my email in over 14 weeks they keep promising too but to no avail! Numerous case managers and I have been with them since their inception more than 30 years! Still can’t resolve they are now rubbish so I recommend avoid them!

  • TheDancingSlug Captain Krem-Eminem. (@TheDancingSlug) reported

    @iiNet Ive been on hold to mobile support and no-one is answering after an hour. Sales fixed my account but had to transfer me to support to unlock the phone. I've tried twice and no-one is answering.

  • Dmar117 Derek Mar (@Dmar117) reported

    @iiNet worst customer experience ever been waiting in excess of timeframe given. Disconnected so need to start from the beginning again. Help…..!

  • craig__collie Craig (@craig__collie) reported

    @iiNet Had an NBN outage yesterday, received an email this morning to let me know what the service is back, however it's still down (now 24 hours). Can someone help with this please?

  • Makucha Jo (@Makucha) reported

    @iiNet the hosted exchange server you switched to is crap. Half my emails won’t download or they take several minutes per email when accessing via mobile. This isn’t what I pay for 😡