iiNet Outage Report in Hornsby, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (63%)
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E-mail (14%)
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Phone (8%)
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Total Blackout (7%)
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Wi-fi (7%)
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TV (1%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
---|---|---|
Sydney | Internet | |
Sydney | ||
Sydney | Internet | |
Sydney | Phone | |
Sydney | Total Blackout | |
Sydney | Internet |
Community Discussion
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iiNet Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬
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Christian Schweitzer
(@c_j_schweitzer) reported
from
Sydney, State of New South Wales
@iiNet Customer Ref 1184783189
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.
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Tamerlaine Beasley
(@BIntercultural) reported
from
Sydney, State of New South Wales
@iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything
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😷 The Drop Bear
(@dropbear2_0) reported
from
Sydney, State of New South Wales
Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (
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Urban Reverie
(@urban_reverie) reported
from
Sydney, State of New South Wales
I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country
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Adam Goldstien
(@AdamGoldstien) reported
from
Sydney, State of New South Wales
@iowenjones @iiNet Wow. That shit
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia
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Christian Schweitzer
(@c_j_schweitzer) reported
from
Sydney, State of New South Wales
Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
@iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.
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Ryan Penning™ @😌
(@Avo_Spread) reported
from
Sydney, State of New South Wales
@iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.
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Rebecca McElroy
(@re_mcelroy) reported
from
Sydney, State of New South Wales
@iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭
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🦠 Evan
(@fictillius) reported
from
Sydney, State of New South Wales
A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Helmut
(@Ocean4011) reported
@iinet the only good thing about this outage is I don’t get my daily phishing email telling me that my last payment didn’t work and to click link to update my credit card details. Not all bad see.
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Scott
(@walkthedogma) reported
from
Westfield, State of Western Australia
@iiNet Can you correct that to 'impacted by our poor infrastructure unable to cope with some hot days, again '?
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StrangeButTrue
(@StrangeButTru11) reported
@iiNet Don't forget your netspace customers. Webmail page is now loading but sign-in is not working: "Error: Server Error: cannot read - connection closed?"
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Josie
(@jackrusseljosie) reported
@iiNet Think email is broken again. Tried emailing to and from my Yahoo account, got nothing. Did receive some emails sent this nothing, but nothing from the afternoon of 25 December until yesterday
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GG
(@actgg) reported
@iiNet is your email service still down?
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Anne Holmes
(@polyxena) reported
@iiNet what is happening with email? It was down all yesterday A few stray emails dribbled thru at odd times overnight Now I can send but not receive
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Quadrim Blackner
(@QuadrimBlackner) reported
@iiNet Still no emails coming though for off net customer, did you all forget to fix the Log4j issue or something?
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Amanda Ralph
(@ralphytown) reported
@iiNet @jswharton Dear John, no doubt Shane needs the same help thousands of us require. Transparent communication and an honest assessment of when we can expect to have our email service restored #iinet #iinetstilldown @acmadotgov
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Noel Dennison
(@NADennison) reported
@iiNet This is exactly the same pathetic communication effort as last time, beware of missing emails and don't bother asking for compensation as they will tell you email is a free service as part of the internet service provision. Might be time to change service providers after 30 yrs
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Shane
(@jswharton) reported
@iiNet The point I would make is that with email and website down it would have been appropriate for updates to be broadcast via Twitter. Better for your competition to know but keep customers in the loop.