1. Home
  2. Companies
  3. iiNet
  4. Hornsby
iiNet

iiNet outages and service status in Hornsby, New South Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Hornsby, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Hornsby, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Hornsby, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hornsby, New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 7 days ago
Sydney Total Blackout 8 days ago
Sydney Wi-fi 9 days ago
Sydney Internet 14 days ago
Sydney Internet 20 days ago
Sydney Internet 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Hornsby, New South Wales

Latest outage, problems and issue reports in Hornsby and nearby locations:

  • pfbt
    Marquis d'Killara (@pfbt) reported from Sydney, New South Wales

    @iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.

  • mcreal15
    .michelle bamborough💧 (@mcreal15) reported from Sydney, New South Wales

    @iiNet shame on you advertising in that rag of a paper demonising Bill Shortens mother You are off my list of possible alternatives to support

  • simon300376
    Simon Harper (@simon300376) reported from Sydney, New South Wales

    @iiNet internet nbn currently down. Please, in middle of GOT! Can’t believe it. Please advise ASAP.

  • MoeMKiss
    Moe Kiss (@MoeMKiss) reported from Sydney, New South Wales

    I can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned

  • seanmag
    Sean (@seanmag) reported from Sydney, New South Wales

    @n2coza @iiNet Please help. After 13 loyal years I am having the worst customer experience ever. Beyond belief. Despite 22 calls this week, hours on the phone (2hr wait) and failed call backs still no NBN. Been going since December. Help! Invoice 107697267

  • _iEndo
    Karen Endicott (@_iEndo) reported from Sydney, New South Wales

    @iiNet still waiting for that excellent customer service 10 phone calls 5 email tried to speak to supervisor refused and hung up ready to change providers after 20 yrs chasing up issue since 8/2

  • pfbt
    Marquis d'Killara (@pfbt) reported from Sydney, New South Wales

    @iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem

  • mulgar
    Michael Green (@mulgar) reported from Sydney, New South Wales

    @FancySocksMan @iiNet It’s possibly a calculated risk to minimise password reset enquires, but it’s just poor practice.

  • ozisobe
    Dar Ren Robe (@ozisobe) reported from Sydney, New South Wales

    @iiNet I want to make a formal complaint about how long it takes to get service on your phones

  • pfbt
    Marquis d'Killara (@pfbt) reported from Sydney, New South Wales

    @iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    iiNet support wasn’t interested in the fact they had iiNet NBN 50 and suddenly they had Vodafone NBN 100 running at their house. Just say it’s impossible.

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible

  • _iEndo
    Karen Endicott (@_iEndo) reported from Sydney, New South Wales

    @iiNet I am now on the phone again waiting 10 mins to speak to a manager And now on hold again while they look into this really just fix the phone and stop charging me for a service I have not had since the 8/2 seriously just fix the phone

  • c_j_schweitzer
    Christian Schweitzer (@c_j_schweitzer) reported from Sydney, New South Wales

    @iiNet Customer Ref 1184783189

  • _iEndo
    Karen Endicott (@_iEndo) reported from Sydney, New South Wales

    @iiNet still on hold have put 18 hrs into following my issue up want to speak to manager still on hold great customer service @Channel7 @The_Chronicle @Channel10AU @abcsydney not feeling confident at 10 mins

  • c_j_schweitzer
    Christian Schweitzer (@c_j_schweitzer) reported from Sydney, New South Wales

    Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.

  • donovandy
    Andy Donovan (@donovandy) reported from Sydney, New South Wales

    Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet

  • ozisobe
    Dar Ren Robe (@ozisobe) reported from Sydney, New South Wales

    @iinet have zero customer service... it takes a minimum one hour to get anyone to pick up the phone. It’s infuriating

  • mitchaustin10
    Mitchell Austin (@mitchaustin10) reported from Sydney, New South Wales

    @Deligracy @iiNet They are shocking! Had them at my last place and literally worst provider 😂

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    @NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • veedub3057
    Vaughan Bellamy-Williams (@veedub3057) reported

    @ralphytown @iiNet @acmadotgov At least the Webmail login page comes up now, even if it refuses to actually log in. This might be the impetus to abandon my old iinet mailbox...

  • BaconSupanova
    Sir Brendan (@BaconSupanova) reported

    @iiNet I haven't been able to access my emails since yesterday. Is there some kind of outage? This is really inconvenient as I'm waiting on multiple emails.

  • ralphytown
    Amanda Ralph (@ralphytown) reported

    No information on the datacentre outage on @iiNet homepage, 24+hrs ago since a vague update on their FB page and no response to repeated inquiries. 3 days now and counting. @acmadotgov are you able to intervene on customers' behalf? #iinet #iinetfail #iinetstilldown

  • ozshena
    ozshena (@ozshena) reported

    @iiNet And now another 24 hrs with no further 'update' and no actual informative truth as to what is actually going on with your systems, and what information of ours has been affected. You've gone from pathetic to piss poor, congrats #iinet. Try honesty, it may save you some customers.

  • Ocean4011
    Helmut (@Ocean4011) reported

    @t2d66 @iiNet Phishing attempt. If you inspect the link it is not an iiNet address. Message used bad expression “update your credit card” rather than “update your credit card details”. Also does not address you by your name. I have had 10’s of these

  • voscauchemars
    Sean (@voscauchemars) reported

    Hey @iinet what you are calling a webmail issue is far more serious. Your systems were completely down from approximately 13:15 Saturday until 20:00 Sunday. Emails received during that ffailure have disappeared, Some emails are still not being delivered. It's not just webmail.

  • numloxx
    Carsten Bauer (@numloxx) reported

    Is @iiNet going to compensate customers after a 24 hour email outage? The same thing happened in 2015 and 2018, why have they not taken steps in preventing this? IF they are telling customers the truth about what happened?

  • _bin_chicken
    Bear (@_bin_chicken) reported

    @iiNet @iiNet takes the #ScoMoDoesNothing approach and announces a #LetItRip policy that catastrophic failure. Front up, own the problem and communicate, it is not hard. Otherwise you are the LNP of tech companies, all announcement and no satisfaction. A tweet and Facey post aint hard..

  • uglyretard
    Joel josias (@uglyretard) reported

    @iiNet My internet lost connection the same time your website went down (Christmas day). I have called multiple times requesting a call back but no one has ever called me back. When does the engineering team get back from break?

  • DoctorhelmKaren
    Karen Scott (@DoctorhelmKaren) reported

    @iiNet I think the issue may have fixed itself. But should it return I’ll definitely DM you. Many thanks.