iiNet outages and service status in Hornsby, New South Wales

Problems in the last 24 hours in Hornsby, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Hornsby, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Al Garlando (@iamalbyg) reported 3 minutes ago

  @iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.

• 
  Lathaniel Sydney (@LathanielS5437) reported 5 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported 7 minutes ago

  I'm so over @iiNet and its unreliable @NBN_Australia FTTP. Even @NBN_Australia has no idea of their network status. Zero business support Business Account since 2006 when customer service was ahead of every other provider.

• 
  Graham Lauren (@cloudcitizen) reported 8 minutes ago

  @DodoAustralia’s desperate texts and emails nag it’s time to activate your SIM, when it hasn’t ******* sent them. It has now missed the boat. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.

• 
  Stuart (@stueyissickofit) reported 9 minutes ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will call me. This has been going on for months.

• 
  Al Garlando (@iamalbyg) reported 12 minutes ago

  @iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.

• 
  Anthony Widdowson 🐦 (@skyfire747) reported 13 minutes ago

  Thinking wether our @iiNet router needs replacing. We have the TGiiNet-1, (I think) and it is slow to get going if we ever have to turn it off and back on. Seems we have had it for 19 years and 9 months. Just wish I knew when the NBN upgrade was going to happen, still on fttn.

• 
  zDarkrai (@Simplismm) reported 13 minutes ago

  @iiNet @Xyenia3 hey can you fix my internet lol its been acting up

• 
  Toast (@VelZeNZ) reported 14 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

• 
  Chris Poynter (@krisp278) reported 17 minutes ago

  @iiNet hey is there an issue in 2213 nothing on the network issue pages yet but we have a red light on the nbn router for optical.