iiNet outages and service status in Hornsby, New South Wales

Problems in the last 24 hours in Hornsby, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Hornsby, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Viscount TJ (@spanner77) reported 2 minutes ago

  @iiNet Twice this week I have called your call centre and opted for a call back which has not been forthcoming. I’m trying to fix an ongoing billing issue which you are at fault. I emailed but that was useless, was like they didn’t read the email. What’s going on? Very annoyed

• 
  Rod L (@lavo96) reported 3 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  ❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported 8 minutes ago

  So I’ve been a customer of @iiNet for 12 years so far, and my internet has just been suspended for an invoice being 11 days overdue 🤨😩😡

• 
  Dan Mill (@DanMillTraining) reported 8 minutes ago

  With @iiNet shutting down their Hosted Exchange on April 30th, have you decided where you're moving your emails too yet? Spoke to a few businesses this week who are either in progress or have completed their move to @Microsoft365

• 
  Graham Lauren (@cloudcitizen) reported 8 minutes ago

  @DodoAustralia’s desperate texts and emails nag it’s time to activate your SIM, when it hasn’t ******* sent them. It has now missed the boat. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.

• 
  Nat Sariman (@NatSariman) reported 10 minutes ago

  @iiNet Such a terrible service. Avoid. I was with them for over 10 years. I wish I could get them back. Nothing but problems

• 
  A Bloody Nice Chap (@Abloodynicechap) reported 16 minutes ago

  @Telstra @iiNet In 4 months they have offered no help or support, just palm it off to NBN.

• 
  Gary Bathgate (@BathgateGa3335) reported 16 minutes ago

  Ripped off again. Wtf are you supposed to do with 100gb a month @telstra, @iiNet ? Stop gouging you greedy buggers.

• 
  Birds Aren't Real (@LisaGlass200) reported 17 minutes ago

  @iiNet Poor form iiNet - tell us on Friday 28 April that we have until 30 April to find a new email host. Losing email has the potential to kill our small business. #struggling

• 
  Lathaniel Sydney (@LathanielS5437) reported 17 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service