iiNet outages and service status in Hornsby, New South Wales

Problems in the last 24 hours in Hornsby, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Hornsby, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rod L (@lavo96) reported 7 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  GillianA 🌺 (@_IndianPacific) reported 10 minutes ago

  @iiNet I shouldn't have had to top up. There was no explanation that there was an issue. I did not receive a text or an email that there was an issue. All I got was "Can't send text by iiNet. Error 28" iiNet support did not know what Error 28 was nor did Mobile support. Ref # 380798763

• 
  💧 Vacuous the vaccinated. (@VacuousNess) reported 13 minutes ago

  @iiNet thanks for new modem but -no thanks Just spent fortune moving NBN connection out of child’s bedroom. You offered zero support Then sent us modem which doesn’t need @NBN_Australia line No new modem manual so can’t personalise network name, p’word @acmadotgov #auspol

• 
  freddstid (@freddstid) reported 13 minutes ago

  @iiNet hello not sure if you still do support help but my interest has turned to **** once 12am hit. Can someone check what's happening please?

• 
  Benjamin Ryan (@dexter_ryan) reported 15 minutes ago

  @iiNet, your fetch portal is broken, every time i request a call back the call disconnects on your end , 3 hours of waiting and every time you guys disconnect the call

• 
  Heather (@lollypopangel) reported 17 minutes ago

  @iiNet is actively blocking use of @discord Discord it an important communication platform for many. This happened to us last month and after following every solution they had @discord_support, who were quick to reply to my emails, worked out to be our ****** ISP.

• 
  Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported 17 minutes ago

  Hey @iiNet been on hold to #hosting for over 53 minutes…just have an enquiry to check something but not going on line to do it, want to speak to a person. Never waited so long for support

• 
  Aussie Outlier (@aussieoutlier) reported 17 minutes ago

  Thanks @iiNet for the seamless mobile transfer from Telstra. Does it cost me to use the voicemail service btw?

• 
  A Bloody Nice Chap (@Abloodynicechap) reported 19 minutes ago

  @Telstra There is no help there! And this doesn't answer why I pay for 4g backup when the speed is 2mbps? I will just cancel the account and move over to @iinet instead.

• 
  Toast (@VelZeNZ) reported 19 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…