iiNet outages and service status in Sydney, New South Wales
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 2 months ago |
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Sydney
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Wi-fi | 2 months ago |
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Sydney
|
Internet | 2 months ago |
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Sydney
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Total Blackout | 2 months ago |
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Sydney
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Wi-fi | 2 months ago |
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Sydney
|
Internet | 2 months ago |
Community Discussion
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iiNet Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Simon Pallister (@simonpallister) reported from Sydney, New South Wales@iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia
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Simon Pallister (@simonpallister) reported from Sydney, New South Wales@iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything
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Peter H 🇦🇺 (@Peter_Hindwood) reported from Sydney, New South WalesThe #NBN IS Down in #CHERRYBROOK right now as of 2130 funny how a simple storm can break the @NBN_Australia by the way my service provider is @iiNet
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Kelly Van Nelson (@kellyvannelson) reported from Sydney, New South Wales@iiNet Why are @iinet blocking Weebly website IP? Causing massive issues and can’t get hold of anyone to help.
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Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, New South WalesHad a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬
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Karen Endicott (@_iEndo) reported from Sydney, New South Wales@iiNet still waiting for that excellent customer service 10 phone calls 5 email tried to speak to supervisor refused and hung up ready to change providers after 20 yrs chasing up issue since 8/2
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Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, New South Wales@iiNet Good Morning No Internet at 2223 is there outage?
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Evan (@fictillius) reported from Sydney, New South WalesAlso before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible
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Marquis d'Killara (@pfbt) reported from Sydney, New South Wales@iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country
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Phillip Havea (@philliphavea) reported from Sydney, New South Wales@iiNet what’s going on the with the internet? Been offline since lunch and no one has been able to take our support calls.
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Gareth Williams (@G_bus23) reported from Sydney, New South Wales@NBN_Australia apparently your network is out in petersham according to @iiNet .....
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David Jenkins (@DavJenks) reported from Sydney, New South Wales@iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.
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Gareth Williams (@G_bus23) reported from Sydney, New South Wales@iiNet NBN not working in petersham?? internet speed is ZERO MB....
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Evan (@fictillius) reported from Sydney, New South Wales@NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.
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Dar Ren Robe (@ozisobe) reported from Sydney, New South Wales@iinet have zero customer service... it takes a minimum one hour to get anyone to pick up the phone. It’s infuriating
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roden vuong (@rodenv) reported from Sydney, New South Wales@iiNet I don’t understand how you can just leave a customer hanging, promising to call them back and then just disappear. It is NOT my responsibility to chase up your customer service for an update.
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Karen Endicott (@_iEndo) reported from Sydney, New South Wales@iiNet I am now on the phone again waiting 10 mins to speak to a manager And now on hold again while they look into this really just fix the phone and stop charging me for a service I have not had since the 8/2 seriously just fix the phone
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Moe Kiss (@MoeMKiss) reported from Sydney, New South WalesI can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned
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Dar Ren Robe (@ozisobe) reported from Sydney, New South Wales@iiNet I want to make a formal complaint about how long it takes to get service on your phones
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Veeral Jetani 👨🏻💻📸🎥 (@viraljetani) reported from Sydney, New South WalesIs @iiNet internet down in Harris Park? Mine not working since last night..
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported@iiNet Will do. And will hang up!
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Zane Elzein (@Zanelzfd3) reported@iiNet can't access my iiNet toolbox to work on moving my hosted exchange emails over, been on hold for over an hour so far and have been facing this issue since yesterday.
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Julia Lawrinson (@julialawrinson) reported@iiNet I have done that. In short, I've been waiting five hours for a call back. Five. Hours. Where are your support people?
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BrokenShadows (@Ohenoki) reportedThis for real @iiNet ? Called at 4:30pm to talking to billing (west aus) told 18mins, after 45 no answer. Think something's wrong, so hang up and call back. Told 30mins, currently on 50 and counting. According to your website the billing should still be active until 7pm...
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David T (@david84tran) reported@iiNet hi is there an outage in the area of VICTORIA 3019 for 5G broadband services? Ive been on hold for 1 hour. I need internet connection to work from home. I have already turn off the modem for 10 secs and turn it back on. Still no connection. There are 4 lights bars on modem
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GillianA 🌺 (@_IndianPacific) reported@iiNet I shouldn't have had to top up. There was no explanation that there was an issue. I did not receive a text or an email that there was an issue. All I got was "Can't send text by iiNet. Error 28" iiNet support did not know what Error 28 was nor did Mobile support. Ref # 380798763
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Nik (@dalekman9999RP) reported@iiNet i have sent a message. Having issues currently.
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freddstid (@freddstid) reported@iiNet hello not sure if you still do support help but my interest has turned to **** once 12am hit. Can someone check what's happening please?
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@DouglasColquitt (@douglascolquitt) reported@iiNet it is very frustrating your staff say when they call my phone it goes straight to voicemail but no one else has this problem. It is on your end. No one from iinet has EVER been able to call me.
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Graham Lauren (@cloudcitizen) reported@DodoAustralia’s desperate texts and emails nag it’s time to activate your SIM, when it hasn’t ******* sent them. It has now missed the boat. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.