iiNet outages and service status in Sydney, New South Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 7, 8:52 PM GMT+10.
- Internet (64%)
- Total Blackout (18%)
- Wi-fi (9%)
- Phone (9%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2200 , 2043 , 2148 and 2048 .
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 4 days ago |
|
Sydney
|
Internet | 12 days ago |
|
Sydney
|
Total Blackout | 13 days ago |
|
Sydney
|
Internet | 23 days ago |
|
Sydney
|
Total Blackout | 23 days ago |
|
Sydney
|
Internet | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, New South WalesLooks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters
-
Marquis d'Killara (@pfbt) reported from Sydney, New South Wales@iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country
-
Dar Ren Robe (@ozisobe) reported from Sydney, New South Wales@iinet have zero customer service... it takes a minimum one hour to get anyone to pick up the phone. It’s infuriating
-
David Jenkins (@DavJenks) reported from Sydney, New South Wales@iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.
-
Gareth Williams (@G_bus23) reported from Sydney, New South Wales@NBN_Australia apparently your network is out in petersham according to @iiNet .....
-
roden vuong (@rodenv) reported from Sydney, New South Wales@iiNet incredibly disappointed and frustrated with your customer service. I have called since Monday to try and resolve a problem to no success.
-
Simon Pallister (@simonpallister) reported from Sydney, New South Wales@iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia
-
Dom Remond (@dremond) reported from Sydney, New South Wales@iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.
-
Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, New South Wales@iiNet Good Morning No Internet at 2223 is there outage?
-
Peter H 🇦🇺 (@Peter_Hindwood) reported from Sydney, New South WalesThe #NBN IS Down in #CHERRYBROOK right now as of 2130 funny how a simple storm can break the @NBN_Australia by the way my service provider is @iiNet
-
😷 The Drop Bear (@dropbear2_0) reported from Sydney, New South WalesOh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (
-
roden vuong (@rodenv) reported from Sydney, New South Wales@iiNet Hi @iiNet. A customer service manager told me he was going to call me back to resolve the same problem I had since Thursday. It is now Monday and you have been radio silent. I have emailed him to no response.
-
David Jenkins (@DavJenks) reported from Sydney, New South Wales@iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.
-
Christian Schweitzer (@c_j_schweitzer) reported from Sydney, New South Wales@iiNet Customer Ref 1184783189
-
Marquis d'Killara (@pfbt) reported from Sydney, New South Wales@iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.
-
matt (@theURBAN_monkey) reported from Sydney, New South Wales@iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011
-
Sean (@seanmag) reported from Sydney, New South Wales@n2coza @iiNet Please help. After 13 loyal years I am having the worst customer experience ever. Beyond belief. Despite 22 calls this week, hours on the phone (2hr wait) and failed call backs still no NBN. Been going since December. Help! Invoice 107697267
-
Simon Pallister (@simonpallister) reported from Sydney, New South Wales27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties
-
Michael Green (@mulgar) reported from Sydney, New South Wales@FancySocksMan @iiNet It’s possibly a calculated risk to minimise password reset enquires, but it’s just poor practice.
-
🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi (@wheelyweb) reported from Sydney, New South Wales@iiNet I’ve had those hour long conversations with tech support who know less than me and put me through diagnostics that are irrelevant and are useless when the problem is intermittent. I’m so over it.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Ray ⭐️⭐️⭐️ 🐀bag. (@ScallywagRay) reported@dmann_deb @iiNet Ours in GWest is down also, Deb, has been since around 4pm..
-
Deb Monotti (@dmann_deb) reported@iiNet when will the outage in Geelong be fixed? Need to work tonight and no wifi?
-
matt patterson (@mttptt22) reported@iiNet could you please advise if the internet is down again in Geelong, 3216?
-
Kristian Liddiard (@Kliddiard) reported@iiNet internet has been intermittent and stuffed for weeks. Call and sitting on hold forever kinda makes for an impossible resolution. Just thought you’d like to know that I’ll be logging a logging a complaint with the Ombudsman. No thanks
-
@DouglasColquitt (@douglascolquitt) reported@iiNet it is very frustrating your staff say when they call my phone it goes straight to voicemail but no one else has this problem. It is on your end. No one from iinet has EVER been able to call me.
-
Grumpy Dad (@Bendigodaz) reported@iiNet Really poor service tonight guys. Our CC was compromised so I changed payment details with you April 3rd. Now tonight, at 8pm you disconnect the service. Just as the call centre closes. Big help you guys are.
-
A Bloody Nice Chap (@Abloodynicechap) reported@Telstra @iiNet No- I report faults they instantly say its NBN, yet NBN can't find any faults. 4 months at $90 dollars with no 4g back-up. Shocking service, as highlighted here. I will be over with @iiNet by the end of the month and will recommend everyone else to do likewise.
-
🥷🏽 Zack 🥷🏽 (@ZackP1ngu) reportedHey @iiNet service is normally 90mbs+ but am hitting 1.5 atm. Is there issues in the Malvern area…
-
Miriam Cosic (@miriamcosic) reportedAnd, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.
-
Dougie Herd (@dougie_herd) reported from Canberra, ACT@iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??