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iiNet outages and service status in Sydney, New South Wales

No problems detected

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 18, 12:02 PM GMT+10.
  • 50% Internet (50%)
  • 20% Wi-fi (20%)
  • 10% E-mail (10%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2200 , 2148 , 2048 and 2145 .

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 2 days ago
Sydney Total Blackout 2 days ago
Sydney Internet 2 days ago
Sydney Phone 2 days ago
Sydney Internet 3 days ago
Sydney Wi-fi 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • simonpallister
    Simon Pallister (@simonpallister) reported from Sydney, New South Wales

    @iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia

  • rodenv
    roden vuong (@rodenv) reported from Sydney, New South Wales

    @iiNet incredibly disappointed and frustrated with your customer service. I have called since Monday to try and resolve a problem to no success.

  • Gemasp
    Gemma Edwards (@Gemasp) reported from Sydney, New South Wales

    @iiNet how dare you!!!!! I am trying to get away from you & you are still screwing with my life!!!!!! Worst company ever to exist

  • mitchaustin10
    Mitchell Austin (@mitchaustin10) reported from Sydney, New South Wales

    @Deligracy @iiNet They are shocking! Had them at my last place and literally worst provider 😂

  • viraljetani
    Veeral Jetani 👨🏻‍💻📸🎥 (@viraljetani) reported from Sydney, New South Wales

    Is @iiNet internet down in Harris Park? Mine not working since last night..

  • dropbear2_0
    The Drop Bear 🦇 (@dropbear2_0) reported from Sydney, New South Wales

    @iiNet nbn says everything is up and running yet wifi down since yesterday evening in inner west Sydney. Your website says everything is fine too, how do I get an answer?

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    @NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.

  • fictillius
    🦠 Evan (@fictillius) reported from Sydney, New South Wales

    A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

  • pfbt
    Marquis d'Killara (@pfbt) reported from Sydney, New South Wales

    @iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country

  • donovandy
    Andy Donovan (@donovandy) reported from Sydney, New South Wales

    Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet

  • BIntercultural
    Tamerlaine Beasley (@BIntercultural) reported from Sydney, New South Wales

    @iiNet My capacity to run my business and host a session for @DeptDefence this afternoon is depending on your faults team specialist calling me. 8 April this problem started and it is still not resolved despite almost daily contact. Not happy.

  • rodenv
    roden vuong (@rodenv) reported from Sydney, New South Wales

    @iiNet This issue has been elevated to a customer service manager, and so far the experience has been the same: disappointing and frustrating.

  • mulgar
    Michael Green (@mulgar) reported from Sydney, New South Wales

    @FancySocksMan @iiNet It’s possibly a calculated risk to minimise password reset enquires, but it’s just poor practice.

  • KylieParkerCA
    Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, New South Wales

    Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬

  • G_bus23
    Gareth Williams (@G_bus23) reported from Sydney, New South Wales

    @NBN_Australia apparently your network is out in petersham according to @iiNet .....

  • dremond
    Dom Remond (@dremond) reported from Sydney, New South Wales

    @iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.

  • MoeMKiss
    Moe Kiss (@MoeMKiss) reported from Sydney, New South Wales

    I can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned

  • _iEndo
    Karen Endicott (@_iEndo) reported from Sydney, New South Wales

    @iiNet still waiting for that excellent customer service 10 phone calls 5 email tried to speak to supervisor refused and hung up ready to change providers after 20 yrs chasing up issue since 8/2

  • hugobrown
    Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, New South Wales

    Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters

  • randueza
    Rodrigo Andueza (@randueza) reported from Sydney, New South Wales

    @iiNet since this morning not connecting to the network, any outages in Glebe area?

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • NickKarpetis
    Nick Karpetis (@NickKarpetis) reported

    @iiNet I can not access toolbox error 503 service unavailable. When will it work again?

  • Books4566
    Books (@Books4566) reported

    @iiNet after 16 hours said ‘internet will be up by latest 6pm’. Well it’s now 7:18pm and still no internet. Though I’ve paid my monthly subscription on 13th March. As @iiNet have monthly access without ‘outage’ to my account. Should I tell @iiNet that my bank account has an outage?

  • KickFozzyb3ar
    fozzyb3ar (@KickFozzyb3ar) reported

    @LobbyHavoc thank you for the host @iiNet ive been with you guys for years and now its turn to **** fit now or i wont pay the next bill i shouldnt have to keep calling you guys about it

  • cloudcitizen
    Graham Lauren (@cloudcitizen) reported

    DON’T EVEN GET CLOSE TO @DodoAustralia. It tells me: You're missing out! We noticed you haven’t activated your SIM yet! But it hasn’t ******* sent them. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • mariasofi
    💧Maria Sofi (@mariasofi) reported

    @iiNet Hey iiNet, 5G is down "connected without internet". Care to give the customers some information? (and it's not just me). Also, what is hosted email? I've just seen that you're ending "hosted email". How do I know if I'll be affected?

  • david84tran
    David T (@david84tran) reported

    @iiNet hi is there an outage in the area of VICTORIA 3019 for 5G broadband services? Ive been on hold for 1 hour. I need internet connection to work from home. I have already turn off the modem for 10 secs and turn it back on. Still no connection. There are 4 lights bars on modem

  • pduthie_au
    Paul Duthie (@pduthie_au) reported

    @iiNet any idea why the 2fa codes that are being sent when I try to login to the toolbox keep saying 'invalid code' when entered 5 seconds after the text message arrives?

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • TYTY777729
    Ty Ty (@TYTY777729) reported

    @pduthie_au @iiNet It’s been pre bad ay