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iiNet

iiNet outages and service status in Sydney, New South Wales

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • 71% Internet (71%)
  • 14% E-mail (14%)
  • 14% Wi-fi (14%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2144 , 2141 , 2043 , 2221 and 2136 .

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney E-mail 10 days ago
Sydney Internet 16 days ago
Sydney Internet 18 days ago
Sydney Internet 18 days ago
Sydney Internet 19 days ago
Sydney Internet 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • Peter_Hindwood
    Peter H ๐Ÿ‡ฆ๐Ÿ‡บ (@Peter_Hindwood) reported from Sydney, New South Wales

    The #NBN IS Down in #CHERRYBROOK right now as of 2130 funny how a simple storm can break the @NBN_Australia by the way my service provider is @iiNet

  • BIntercultural
    Tamerlaine Beasley (@BIntercultural) reported from Sydney, New South Wales

    @iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.

  • MoeMKiss
    Moe Kiss (@MoeMKiss) reported from Sydney, New South Wales

    I can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned

  • Gemasp
    Gemma Edwards (@Gemasp) reported from Sydney, New South Wales

    @iiNet how dare you!!!!! I am trying to get away from you & you are still screwing with my life!!!!!! Worst company ever to exist

  • yueh
    Steven Yu (@yueh) reported from Sydney, New South Wales

    @iinet @NBN_Australia down in Maroubra...

  • wheelyweb
    ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ‡ฎ๐Ÿ‡น ๐Ÿ‡ฆ๐Ÿ‡บ ๐Ÿ’ช๐Ÿผ๐Ÿ’‰๐Ÿ’ช๐Ÿผ Joe Ortenzi (@wheelyweb) reported from Sydney, New South Wales

    @iiNet Itโ€™s been like this for many months if not years. Thankfully I have my mobile data plan but I used up all 80gb and it renews tomorrow. And the router has always shown a green connection, never failing.

  • AdamGoldstien
    Adam Goldstien (@AdamGoldstien) reported from Sydney, New South Wales

    @iowenjones @iiNet Wow. That shit

  • _iEndo
    Karen Endicott (@_iEndo) reported from Sydney, New South Wales

    @iiNet still waiting for that excellent customer service 10 phone calls 5 email tried to speak to supervisor refused and hung up ready to change providers after 20 yrs chasing up issue since 8/2

  • viraljetani
    Veeral Jetani ๐Ÿ‘จ๐Ÿปโ€๐Ÿ’ป๐Ÿ“ธ๐ŸŽฅ (@viraljetani) reported from Sydney, New South Wales

    @iiNet internet dropped and not connecting anymore. Any issues with NBN network at Harris Park NSW?

  • urban_reverie
    Urban Reverie (@urban_reverie) reported from Sydney, New South Wales

    Iโ€™m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.

  • simonpallister
    Simon Pallister (@simonpallister) reported from Sydney, New South Wales

    27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties

  • wheelyweb
    ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ‡ฎ๐Ÿ‡น ๐Ÿ‡ฆ๐Ÿ‡บ ๐Ÿ’ช๐Ÿผ๐Ÿ’‰๐Ÿ’ช๐Ÿผ Joe Ortenzi (@wheelyweb) reported from Sydney, New South Wales

    @iiNet Iโ€™ve had those hour long conversations with tech support who know less than me and put me through diagnostics that are irrelevant and are useless when the problem is intermittent. Iโ€™m so over it.

  • hugobrown
    Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, New South Wales

    Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters

  • seanmag
    Sean (@seanmag) reported from Sydney, New South Wales

    @n2coza @iiNet Please help. After 13 loyal years I am having the worst customer experience ever. Beyond belief. Despite 22 calls this week, hours on the phone (2hr wait) and failed call backs still no NBN. Been going since December. Help! Invoice 107697267

  • re_mcelroy
    Rebecca McElroy (@re_mcelroy) reported from Sydney, New South Wales

    @iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet ๐Ÿ˜ญ

  • ozisobe
    Dar Ren Robe (@ozisobe) reported from Sydney, New South Wales

    @iiNet I want to make a formal complaint about how long it takes to get service on your phones

  • pfbt
    Marquis d'Killara (@pfbt) reported from Sydney, New South Wales

    @iiNet at this time of night normally between 6 and 11 Mb. Tonight itโ€™s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country

  • c_j_schweitzer
    Christian Schweitzer (@c_j_schweitzer) reported from Sydney, New South Wales

    Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.

  • randueza
    Rodrigo Andueza (@randueza) reported from Sydney, New South Wales

    @iiNet since this morning not connecting to the network, any outages in Glebe area?

  • KateWarren82
    Kate (@KateWarren82) reported from Sydney, New South Wales

    @NBN_Australia @iiNet do you think the #darlingpoint planned outage for 11 hours tomorrow is really fair, given we have an unplanned power outage now in this area. NBN has been out since after 1pm.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • padubyatee
    PaulTee (@padubyatee) reported

    @iiNet investigating a cyber incident involving unauthorised access to iiNetโ€™s internal order management system by an unknown third party

  • charles_haig01
    Charles Haig (@charles_haig01) reported

    Hey @iiNet why are NBN broadband speeds in 2047 so slow? Canโ€™t stream any service without it buffering every 3 minutes - and technical support wait time is over an hour.

  • passerkirbius
    Lee Davis-Thalbourne (@passerkirbius) reported

    Hi @iiNet, we just lost DSL connection at our St Kilda (3182) home about 10m ago, and your support line queue has blown out to an hour. Is there an outage we should be aware of?

  • johnjet0
    johnjet1 (@johnjet0) reported

    @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBNโ€”bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

  • redleafelf
    redleafelf (@redleafelf) reported

    @iiNet we have now experienced a full week of nbn outage and have been given a ring around between you and @NBN_Australia nbn tells me @iiNet reports the fault but you say you don't have details. Not good enough from both.

  • Abloodynicechap
    A Bloody Nice Chap (@Abloodynicechap) reported

    @Telstra There is no help there! And this doesn't answer why I pay for 4g backup when the speed is 2mbps? I will just cancel the account and move over to @iinet instead.

  • Abloodynicechap
    A Bloody Nice Chap (@Abloodynicechap) reported

    @Telstra @iiNet No- I report faults they instantly say its NBN, yet NBN can't find any faults. 4 months at $90 dollars with no 4g back-up. Shocking service, as highlighted here. I will be over with @iiNet by the end of the month and will recommend everyone else to do likewise.

  • RoryBunk
    Rory Bunk (@RoryBunk) reported

    120hrs update: @iiNet is still a steaming pile of ordure. Unsurprisingly no resolution, no update, no hope that anyone will be roused before the 4day weekend is over, and no email. Avoid this mob

  • YoureSoHumerus
    H u m e r u s ๐Ÿณ๏ธโ€โšง๏ธ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ฆ๐Ÿ‡บ (@YoureSoHumerus) reported

    Nothing like waiting on urgent communication with an employer only for @iiNet and @WestnetAU webmail to go down for over 6 hours with nary a peep to even acknowledge it on their social media.

  • ZackP1ngu
    ๐Ÿฅท๐Ÿฝ Zack ๐Ÿฅท๐Ÿฝ (@ZackP1ngu) reported

    Hey @iiNet service is normally 90mbs+ but am hitting 1.5 atm. Is there issues in the Malvern areaโ€ฆ