iiNet outages and service status in Sydney, New South Wales
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 14, 2:00 PM GMT+10.
- Internet (57%)
- Wi-fi (29%)
- Total Blackout (14%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2131 , 2127 , 2040 and 2161 .
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 6 days ago |
|
Sydney
|
Wi-fi | 6 days ago |
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Sydney
|
Internet | 17 days ago |
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Sydney
|
Total Blackout | 18 days ago |
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Sydney
|
Wi-fi | 19 days ago |
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Sydney
|
Internet | 24 days ago |
Community Discussion
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iiNet Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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roden vuong (@rodenv) reported from Sydney, New South Wales@iiNet This issue has been elevated to a customer service manager, and so far the experience has been the same: disappointing and frustrating.
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Ryan Penning™ @😌 (@Avo_Spread) reported from Sydney, New South Wales@iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.
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🦠 Evan (@fictillius) reported from Sydney, New South WalesA colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻
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Mitchell Austin (@mitchaustin10) reported from Sydney, New South Wales@Deligracy @iiNet They are shocking! Had them at my last place and literally worst provider 😂
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Gareth Williams (@G_bus23) reported from Sydney, New South Wales@NBN_Australia apparently your network is out in petersham according to @iiNet .....
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.michelle bamborough💧 (@mcreal15) reported from Sydney, New South Wales@iiNet shame on you advertising in that rag of a paper demonising Bill Shortens mother You are off my list of possible alternatives to support
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Rodrigo Andueza (@randueza) reported from Sydney, New South Wales@iiNet since this morning not connecting to the network, any outages in Glebe area?
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Rebecca McElroy (@re_mcelroy) reported from Sydney, New South Wales@iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭
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Christian Schweitzer (@c_j_schweitzer) reported from Sydney, New South Wales@iiNet Customer Ref 1184783189
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Marquis d'Killara (@pfbt) reported from Sydney, New South Wales@iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.
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Justin Brash (@just_brash) reported from Sydney, New South Wales@iiNet Likewise I have removed your SIM card from my phone so no point keeping that active either. Please send a final statement/invoice to reflect this situation. If you can organise that you may prevent an ombudsman complaint. I doubt very much you could convince me to use iiNet again
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David Jenkins (@DavJenks) reported from Sydney, New South Wales@iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.
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Moe Kiss (@MoeMKiss) reported from Sydney, New South WalesI can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned
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roden vuong (@rodenv) reported from Sydney, New South Wales@iiNet I don’t understand how you can just leave a customer hanging, promising to call them back and then just disappear. It is NOT my responsibility to chase up your customer service for an update.
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Marquis d'Killara (@pfbt) reported from Sydney, New South Wales@iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem
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Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, New South WalesLooks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters
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🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi (@wheelyweb) reported from Sydney, New South Wales@iiNet It’s been like this for many months if not years. Thankfully I have my mobile data plan but I used up all 80gb and it renews tomorrow. And the router has always shown a green connection, never failing.
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Phillip Havea (@philliphavea) reported from Sydney, New South Wales@iiNet what’s going on the with the internet? Been offline since lunch and no one has been able to take our support calls.
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David Jenkins (@DavJenks) reported from Sydney, New South Wales@iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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jimmy jbt (@jimmyjbt) reportedHad another call with @iiNet and got tild that "no one can help me".
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England's Bali (@thestategovt) reportedhey @iiNet - our internet has been down all day, and after waiting on hold for an hour you hung up on me. can you fix this? i have work deadlines
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A Bloody Nice Chap (@Abloodynicechap) reported@Telstra @iiNet In 4 months they have offered no help or support, just palm it off to NBN.
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redleafelf (@redleafelf) reported@iiNet we have now experienced a full week of nbn outage and have been given a ring around between you and @NBN_Australia nbn tells me @iiNet reports the fault but you say you don't have details. Not good enough from both.
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Concerned_Citizen_53 (@excalgarian45) reported@iiNet I called back again and the same thing has happened !!!! This is basic customer service 101 !!!! I am thinking it is time to start shopping around for new service
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Nik (@dalekman9999RP) reported@iiNet i have sent a message. Having issues currently.
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Diane Dromgold (@DianeDromgold) reported@wyvernsrose @iiNet I don’t get it! They are weird in providing support.
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❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported@iiNet It’s overdue, yes I don’t deny, but to be suspended over it AND without warning! This has never happened in the past - IF I’ve ever missed a payment.
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Chris Ó Luanaigh (@coluanaigh) reported@iiNet your service blows goats now that you're owned by TPG. expect me to leave soon.
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Paul Paino (@PainoPaul) reported@iiNet it’s impossible to get through to your tech support team. Been trying all week. As you will not be hosting email services from the end of April how is one meant to change providers??