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iiNet Outage Report in Sydney, New South Wales

Why is my iiNet service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2161 , 2000 , 2117 , 2151 and 2049 .

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 65% Internet (65%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)

Live Outage Map Near Sydney, New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 4 days ago
Sydney Internet 10 days ago
Sydney Internet 11 days ago
Sydney Internet 14 days ago
Sydney Internet 18 days ago
Sydney Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • just_brash
    Justin Brash (@just_brash) reported from Sydney, New South Wales

    @iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.

  • hugobrown
    Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, New South Wales

    @iiNet Good Morning No Internet at 2223 is there outage?

  • hugobrown
    Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, New South Wales

    Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters

  • Avo_Spread
    Ryan Penning™ @😌 (@Avo_Spread) reported from Sydney, New South Wales

    @iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.

  • dremond
    Dom Remond (@dremond) reported from Sydney, New South Wales

    Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!

  • dropbear2_0
    The Drop Bear 🦇 (@dropbear2_0) reported from Sydney, New South Wales

    @iiNet nbn says everything is up and running yet wifi down since yesterday evening in inner west Sydney. Your website says everything is fine too, how do I get an answer?

  • dremond
    Dom Remond (@dremond) reported from Sydney, New South Wales

    @iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.

  • BIntercultural
    Tamerlaine Beasley (@BIntercultural) reported from Sydney, New South Wales

    @iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.

  • AdamGoldstien
    Adam Goldstien (@AdamGoldstien) reported from Sydney, New South Wales

    @iowenjones @iiNet Wow. That shit

  • rodenv
    roden vuong (@rodenv) reported from Sydney, New South Wales

    @iiNet incredibly disappointed and frustrated with your customer service. I have called since Monday to try and resolve a problem to no success.

  • rodenv
    roden vuong (@rodenv) reported from Sydney, New South Wales

    @iiNet This issue has been elevated to a customer service manager, and so far the experience has been the same: disappointing and frustrating.

  • G_bus23
    Gareth Williams (@G_bus23) reported from Sydney, New South Wales

    @NBN_Australia apparently your network is out in petersham according to @iiNet .....

  • BIntercultural
    Tamerlaine Beasley (@BIntercultural) reported from Sydney, New South Wales

    @iiNet My capacity to run my business and host a session for @DeptDefence this afternoon is depending on your faults team specialist calling me. 8 April this problem started and it is still not resolved despite almost daily contact. Not happy.

  • theURBAN_monkey
    matt (@theURBAN_monkey) reported from Sydney, New South Wales

    @iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011

  • rodenv
    roden vuong (@rodenv) reported from Sydney, New South Wales

    @iiNet I don’t understand how you can just leave a customer hanging, promising to call them back and then just disappear. It is NOT my responsibility to chase up your customer service for an update.

  • G_bus23
    Gareth Williams (@G_bus23) reported from Sydney, New South Wales

    @iiNet NBN not working in petersham?? internet speed is ZERO MB....

  • rodenv
    roden vuong (@rodenv) reported from Sydney, New South Wales

    @iiNet Hi @iiNet. A customer service manager told me he was going to call me back to resolve the same problem I had since Thursday. It is now Monday and you have been radio silent. I have emailed him to no response.

  • just_brash
    Justin Brash (@just_brash) reported from Sydney, New South Wales

    @iiNet Likewise I have removed your SIM card from my phone so no point keeping that active either. Please send a final statement/invoice to reflect this situation. If you can organise that you may prevent an ombudsman complaint. I doubt very much you could convince me to use iiNet again

  • kellyvannelson
    Kelly Van Nelson (@kellyvannelson) reported from Sydney, New South Wales

    @iiNet Why are @iinet blocking Weebly website IP? Causing massive issues and can’t get hold of anyone to help.

  • Gemasp
    Gemma Edwards (@Gemasp) reported from Sydney, New South Wales

    @iiNet how dare you!!!!! I am trying to get away from you & you are still screwing with my life!!!!!! Worst company ever to exist

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Dropshort3
    Dropshort (@Dropshort3) reported

    @iiNet are the email servers down again?

  • AU0481810206
    Two systems one Australia ? (@AU0481810206) reported

    @iiNet disappeared. - iinet not debited on Nov 2021. Because I have no product & service with them. But iinet started a critical problem by sent me 2 invoices 723346484 for $59.98 & 723346545 for 29.99 for the service 23 Dec 2021 to 22 Jan 2022 while I have no product &

  • ashcryptoman
    ashley (@ashcryptoman) reported

    @CHICKENMUM89 @iiNet Mate I’ve been having same issues for 11 days. The BOTS and their messages don’t do anything to help!

  • ashcryptoman
    ashley (@ashcryptoman) reported

    @brucebax @iiNet Worst company by far for service and support!

  • chucker4x4
    Mr.G (@chucker4x4) reported

    @iiNet no internet in Warradale, Adelaide. NBN reporting no outage. Is there an issue on iiNet end ????

  • trailpossum85
    Trailpossum (@trailpossum85) reported

    @iiNet is there still a VDSL outage in Canberra/Weston Creek from the recent storm? #nointernet

  • CHICKENMUM89
    Abby 💉 (@CHICKENMUM89) reported

    @ashcryptoman @iiNet Mine came back after the initial issue. Now nothing

  • hewie90
    𝐍𝐨𝐢𝐬𝐲 𝐀𝐮𝐬𝐭𝐫𝐚𝐥𝐢𝐚𝐧 😷 (@hewie90) reported

    Email not working again @iiNet what's the problem this time?

  • PaulKiem
    Paul Kiem (@PaulKiem) reported

    @iiNet Hi Liz - just noticed the link has not been updated for 13 hours. So @iiNet email outage is ongoing? Really would be helpful to know at this end so I don't waste time trying to find a problem here.

  • GregLongData
    Greg Long (@GregLongData) reported

    @iinet - why are folks bothering to chase iiNet support? Give it up. TPG aims to 'streamline' (14-Dec-2021), so they need to consolidate vodafone, iinet, internode, lebara, aapt and felix. @iinet has a meltdown and customers jump ship - consolidation begins.