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iiNet

iiNet outages and service status in Sydney, New South Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Sep 5, 10:23 PM GMT+10.
  • 60% Internet (60%)
  • 40% Total Blackout (40%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2141 , 2130 , 2137 and 2039 .

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 6 days ago
Sydney Internet 15 days ago
Sydney Total Blackout 15 days ago
Sydney Internet 16 days ago
Sydney Total Blackout 16 days ago
Sydney E-mail 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • rodenv
    roden vuong (@rodenv) reported from Sydney, New South Wales

    @iiNet This issue has been elevated to a customer service manager, and so far the experience has been the same: disappointing and frustrating.

  • philliphavea
    Phillip Havea (@philliphavea) reported from Sydney, New South Wales

    @iiNet whatโ€™s going on the with the internet? Been offline since lunch and no one has been able to take our support calls.

  • wheelyweb
    ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ‡ฎ๐Ÿ‡น ๐Ÿ‡ฆ๐Ÿ‡บ ๐Ÿ’ช๐Ÿผ๐Ÿ’‰๐Ÿ’ช๐Ÿผ Joe Ortenzi (@wheelyweb) reported from Sydney, New South Wales

    @iiNet Itโ€™s been like this for many months if not years. Thankfully I have my mobile data plan but I used up all 80gb and it renews tomorrow. And the router has always shown a green connection, never failing.

  • DavJenks
    David Jenkins (@DavJenks) reported from Sydney, New South Wales

    @iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.

  • pfbt
    Marquis d'Killara (@pfbt) reported from Sydney, New South Wales

    @iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check itโ€™s not the modem

  • Avo_Spread
    Ryan Penningโ„ข @๐Ÿ˜Œ (@Avo_Spread) reported from Sydney, New South Wales

    @iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.

  • AdamGoldstien
    Adam Goldstien (@AdamGoldstien) reported from Sydney, New South Wales

    @iowenjones @iiNet Wow. That shit

  • viraljetani
    Veeral Jetani ๐Ÿ‘จ๐Ÿปโ€๐Ÿ’ป๐Ÿ“ธ๐ŸŽฅ (@viraljetani) reported from Sydney, New South Wales

    @iiNet internet dropped and not connecting anymore. Any issues with NBN network at Harris Park NSW?

  • donovandy
    Andy Donovan (@donovandy) reported from Sydney, New South Wales

    Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet

  • dremond
    Dom Remond (@dremond) reported from Sydney, New South Wales

    Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!

  • hugobrown
    Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, New South Wales

    @iiNet Good Morning No Internet at 2223 is there outage?

  • viraljetani
    Veeral Jetani ๐Ÿ‘จ๐Ÿปโ€๐Ÿ’ป๐Ÿ“ธ๐ŸŽฅ (@viraljetani) reported from Sydney, New South Wales

    Is @iiNet internet down in Harris Park? Mine not working since last night..

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    @NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.

  • G_bus23
    Gareth Williams (@G_bus23) reported from Sydney, New South Wales

    @NBN_Australia apparently your network is out in petersham according to @iiNet .....

  • ozisobe
    Dar Ren Robe (@ozisobe) reported from Sydney, New South Wales

    @iiNet I want to make a formal complaint about how long it takes to get service on your phones

  • simonpallister
    Simon Pallister (@simonpallister) reported from Sydney, New South Wales

    27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties

  • wheelyweb
    ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ‡ฎ๐Ÿ‡น ๐Ÿ‡ฆ๐Ÿ‡บ ๐Ÿ’ช๐Ÿผ๐Ÿ’‰๐Ÿ’ช๐Ÿผ Joe Ortenzi (@wheelyweb) reported from Sydney, New South Wales

    @iiNet Iโ€™ve had those hour long conversations with tech support who know less than me and put me through diagnostics that are irrelevant and are useless when the problem is intermittent. Iโ€™m so over it.

  • _iEndo
    Karen Endicott (@_iEndo) reported from Sydney, New South Wales

    @iiNet still on hold have put 18 hrs into following my issue up want to speak to manager still on hold great customer service @Channel7 @The_Chronicle @Channel10AU @abcsydney not feeling confident at 10 mins

  • urban_reverie
    Urban Reverie (@urban_reverie) reported from Sydney, New South Wales

    Iโ€™m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.

  • c_j_schweitzer
    Christian Schweitzer (@c_j_schweitzer) reported from Sydney, New South Wales

    Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • aussieoutlier
    Aussie Outlier (@aussieoutlier) reported

    Thanks @iiNet for the seamless mobile transfer from Telstra. Does it cost me to use the voicemail service btw?

  • Zanelzfd3
    Zane Elzein (@Zanelzfd3) reported

    @iiNet can't access my iiNet toolbox to work on moving my hosted exchange emails over, been on hold for over an hour so far and have been facing this issue since yesterday.

  • Ohenoki
    BrokenShadows (@Ohenoki) reported

    This for real @iiNet ? Called at 4:30pm to talking to billing (west aus) told 18mins, after 45 no answer. Think something's wrong, so hang up and call back. Told 30mins, currently on 50 and counting. According to your website the billing should still be active until 7pm...

  • stueyissickofit
    Stuart (@stueyissickofit) reported

    Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.

  • VaperNt
    ๐Ÿ‡ฆ๐Ÿ‡บ Northern Territory Consumers for THR (@VaperNt) reported

    I'm so over @iiNet and its unreliable @NBN_Australia FTTP. Even @NBN_Australia has no idea of their network status. Zero business support Business Account since 2006 when customer service was ahead of every other provider.

  • Johnymorgz
    John Morgan (@Johnymorgz) reported

    @iiNet my internet on HFC also down in Grovedale, Vic was down last night when I went to bed. Nothing showing on website

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when Iโ€™m outside of the country? I have a problem with the Internet at my house in Perth and my family canโ€™t get through to your and they need my invoice, which canโ€™t access to due to no sms.

  • BangerzGab35
    Gabby Neill ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡บ (@BangerzGab35) reported

    Was HOPING to get onto @Steam and download my games on my PC, BUT: my OLD @iiNet email is INVAILD on Steam, AND it's saying the password IS F*CKING WRONG!!!!! @Steam_Support, PLEASE HELP!!!!!! ๐Ÿคฌ๐Ÿคฌ๐Ÿคฌ๐Ÿคฌ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when Iโ€™m outside of the country? I have a problem with the Internet at my house in Perth and my family canโ€™t get through to your and they need my invoice, which canโ€™t access to due to no sms.

  • dalekman9999RP
    Nik (@dalekman9999RP) reported

    @iiNet i have sent a message. Having issues currently.