iiNet outages and service status in Sydney, New South Wales
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Full Outage Map
- iiNet generated 2 outage signals in the last 24 hours around Sydney, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 14, 2:00 PM GMT+10.
- Internet (67%)
- Wi-fi (22%)
- Total Blackout (11%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2131 , 2127 , 2040 , 2161 , 2117 and 2151 .
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 8 hours ago |
|
Sydney
|
Wi-fi | 14 hours ago |
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Sydney
|
Internet | 12 days ago |
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Sydney
|
Total Blackout | 13 days ago |
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Sydney
|
Wi-fi | 14 days ago |
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Sydney
|
Internet | 19 days ago |
Community Discussion
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iiNet Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, New South Wales@iiNet Good Morning No Internet at 2223 is there outage?
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Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, New South WalesHad a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬
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roden vuong (@rodenv) reported from Sydney, New South Wales@iiNet Hi @iiNet. A customer service manager told me he was going to call me back to resolve the same problem I had since Thursday. It is now Monday and you have been radio silent. I have emailed him to no response.
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Tamerlaine Beasley (@BIntercultural) reported from Sydney, New South Wales@iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.
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Christian Schweitzer (@c_j_schweitzer) reported from Sydney, New South WalesHey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.
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Christian Schweitzer (@c_j_schweitzer) reported from Sydney, New South Wales@iiNet Customer Ref 1184783189
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David Jenkins (@DavJenks) reported from Sydney, New South Wales@iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.
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Urban Reverie (@urban_reverie) reported from Sydney, New South WalesI’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.
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Evan (@fictillius) reported from Sydney, New South Wales@NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.
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🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi (@wheelyweb) reported from Sydney, New South Wales@iiNet It’s been like this for many months if not years. Thankfully I have my mobile data plan but I used up all 80gb and it renews tomorrow. And the router has always shown a green connection, never failing.
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Andy Donovan (@donovandy) reported from Sydney, New South WalesIs there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet
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🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi (@wheelyweb) reported from Sydney, New South Wales@iiNet I’ve had those hour long conversations with tech support who know less than me and put me through diagnostics that are irrelevant and are useless when the problem is intermittent. I’m so over it.
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Sean (@seanmag) reported from Sydney, New South Wales@n2coza @iiNet Please help. After 13 loyal years I am having the worst customer experience ever. Beyond belief. Despite 22 calls this week, hours on the phone (2hr wait) and failed call backs still no NBN. Been going since December. Help! Invoice 107697267
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Rodrigo Andueza (@randueza) reported from Sydney, New South Wales@iiNet since this morning not connecting to the network, any outages in Glebe area?
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Ryan Penning™ @😌 (@Avo_Spread) reported from Sydney, New South Wales@iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.
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Marquis d'Killara (@pfbt) reported from Sydney, New South Wales@iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country
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Simon Pallister (@simonpallister) reported from Sydney, New South Wales@iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything
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🦠 Evan (@fictillius) reported from Sydney, New South WalesA colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻
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Simon Pallister (@simonpallister) reported from Sydney, New South Wales27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Books (@Books4566) reportedAs usual @iinet are clueless. Take my monthly Payment without fail on the dot every single month. You have a problem with @iinet it’s never their fault it’s always @NBN. Tired of multinationals taking my money with zero accountability
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Graham Lauren (@cloudcitizen) reportedDON’T EVEN GET CLOSE TO @DodoAustralia. It tells me: You're missing out! We noticed you haven’t activated your SIM yet! But it hasn’t ******* sent them. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.
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Nick Karpetis (@NickKarpetis) reported@iiNet I can not access toolbox error 503 service unavailable. When will it work again?
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Heather (@lollypopangel) reported@iiNet is actively blocking access and use of @discord Discord it an important communication platform for many. This happened to us last month and after following every solution they had @discord_support, who were quick to reply to my emails, worked out to be our ****** ISP.
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Bye Bi & GLTQIA Smoko (@annieljensen) reportedDo you know what grinds my gears? When you spend all day doing the work required to get to the bottom of a problem that should not be yours but the company decides it will be, & the 4th rep you’ve spoken to today says “I’m glad we’ve been able to resolve the issue”. .@iiNet 😡
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GillianA 🌺 (@_IndianPacific) reportedHey @iiNet hope your day is going well. I've been experiencing drop outs since around 1700 Sunday 05 March to today. I'm on the same street and suburb as iiNet HQ. More than one-hour wait for tech support. Is everything ok?
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🇦🇺 Northern Territory Consumers for THR (@VaperNt) reportedI'm so over @iiNet and its unreliable @NBN_Australia FTTP. Even @NBN_Australia has no idea of their network status. Zero business support Business Account since 2006 when customer service was ahead of every other provider.
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pfizer minelli (@anne_zilla) reported@iiNet hi. My internet is down in west Melbourne. It’s been glitching since the storms. When will it be fixed (not calling because your wait times are terrible and I am meant to be working from home)
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Al Garlando (@iamalbyg) reported@iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.
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🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported@iinet @tpg just bizarre behaviour Cancelled @NBN_Australia on UNI D1 with several weeks notice. They continued to issue invoices after termination. Ignored emails, then finally issues refund for the wrong amount. After 10 years its so good to exit this crappy business account