iiNet outages and service status in Sydney, New South Wales
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Sydney come from postal codes 2000 and 2127 .
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 26 days ago |
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Sydney
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Wi-fi | 26 days ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Total Blackout | 1 month ago |
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Sydney
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Wi-fi | 1 month ago |
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Sydney
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Internet | 1 month ago |
Community Discussion
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iiNet Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Gemma Edwards (@Gemasp) reported from Sydney, New South Wales@iiNet how dare you!!!!! I am trying to get away from you & you are still screwing with my life!!!!!! Worst company ever to exist
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Kate (@KateWarren82) reported from Sydney, New South Wales@NBN_Australia @iiNet do you think the #darlingpoint planned outage for 11 hours tomorrow is really fair, given we have an unplanned power outage now in this area. NBN has been out since after 1pm.
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Peter Ryan (@Peter_F_Ryan) reported from Sydney, New South Wales@mat945 @iiNet All resolved now after an early call to @iinet technical support.
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Marquis d'Killara (@pfbt) reported from Sydney, New South Wales@iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem
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roden vuong (@rodenv) reported from Sydney, New South Wales@iiNet Hi @iiNet. A customer service manager told me he was going to call me back to resolve the same problem I had since Thursday. It is now Monday and you have been radio silent. I have emailed him to no response.
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.michelle bamborough💧 (@mcreal15) reported from Sydney, New South Wales@iiNet shame on you advertising in that rag of a paper demonising Bill Shortens mother You are off my list of possible alternatives to support
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Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, New South WalesHad a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬
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roden vuong (@rodenv) reported from Sydney, New South Wales@iiNet I don’t understand how you can just leave a customer hanging, promising to call them back and then just disappear. It is NOT my responsibility to chase up your customer service for an update.
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Veeral Jetani 👨🏻💻📸🎥 (@viraljetani) reported from Sydney, New South Wales@iiNet internet dropped and not connecting anymore. Any issues with NBN network at Harris Park NSW?
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Kelly Van Nelson (@kellyvannelson) reported from Sydney, New South Wales@iiNet Why are @iinet blocking Weebly website IP? Causing massive issues and can’t get hold of anyone to help.
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Evan (@fictillius) reported from Sydney, New South Wales@NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.
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Karen Endicott (@_iEndo) reported from Sydney, New South Wales@iiNet I am now on the phone again waiting 10 mins to speak to a manager And now on hold again while they look into this really just fix the phone and stop charging me for a service I have not had since the 8/2 seriously just fix the phone
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Urban Reverie (@urban_reverie) reported from Sydney, New South WalesI’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.
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Justin Brash (@just_brash) reported from Sydney, New South Wales@iiNet Likewise I have removed your SIM card from my phone so no point keeping that active either. Please send a final statement/invoice to reflect this situation. If you can organise that you may prevent an ombudsman complaint. I doubt very much you could convince me to use iiNet again
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Moe Kiss (@MoeMKiss) reported from Sydney, New South WalesI can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned
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matt (@theURBAN_monkey) reported from Sydney, New South Wales@iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011
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Simon Pallister (@simonpallister) reported from Sydney, New South Wales@iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything
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Evan (@fictillius) reported from Sydney, New South WalesAlso before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible
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roden vuong (@rodenv) reported from Sydney, New South Wales@iiNet incredibly disappointed and frustrated with your customer service. I have called since Monday to try and resolve a problem to no success.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Wyvernsrose (@wyvernsrose) reported@DianeDromgold @iiNet Yeah just after the tpg take over we left tried TIO and all that's when customer service went to **** we are with aussie broadband now
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Michelle Sullivan @mis@aus.social (@misullivan) reported@aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,
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goldnutter 𓆏⬡⬢🌊 𓀡 cowabunga (@GoldNutter) reported@iiNet you extended my billing period, is the system going to auto bill me today or ? Otherwise how am I going to pay since you STILL send text to the wrong number when I try to login to toolbox. Sheesh.. I called and waited on hold twice already over this
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Graham Lauren (@cloudcitizen) reportedDON’T EVEN GET CLOSE TO @DodoAustralia. It tells me: You're missing out! We noticed you haven’t activated your SIM yet! But it hasn’t ******* sent them. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.
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BrokenShadows (@Ohenoki) reportedThis for real @iiNet ? Called at 4:30pm to talking to billing (west aus) told 18mins, after 45 no answer. Think something's wrong, so hang up and call back. Told 30mins, currently on 50 and counting. According to your website the billing should still be active until 7pm...
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Motherofopinion (@MotherofOpinion) reported@iiNet Not good enough that I should sit on the phone for one hour and fifty six minutes to get my call answered and then another 25 to get the issue sorted. @iinet has always had the best customer service - now it’s terrible. #dobetter #customerservice
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Goon (@GameWritersNetw) reported@iiNet your phone system is useless. It’s a bunch of automated **** and I cannot get to a human support agent. How ******** can I get in touch with you to resolve an issue?
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Sid - NT Seniors Advocate (@tenancy_toolbox) reported3/3 Cancelling the account Wanted to contact @iinet biz support, kept being pushed to @tpg, TPG then said we can't help you, you need to speak with iinet biz support. You used to have premium customer service!
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StyleyedGenXSDisdnxXHedz (@Surfnet_Stuff) reported@iiNet @VodafoneAU Help raised hand @Telstra_news aswell as poor performance etc.
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🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported@iiNet BizSupport total incompetence, billing us after service was cancelled.