iiNet Outage Report in Katoomba, Blue Mountains Municipality, New South Wales

Problems in the last 24 hours in Katoomba, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Katoomba, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

• Internet (65%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• Phone (5%)

Community Discussion

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iiNet Issues Reports Near Katoomba, New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

• 
  Lestor (@lestorthebadd) reported 43 seconds ago from Katoomba, New South Wales

  @iinet on hold on chat for more than two hours since mo internet connection for more than a week cant even get them to reply to an email sent last week the worst customer service ever

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported 2 minutes ago

  @iiNet It’s overdue, yes I don’t deny, but to be suspended over it AND without warning! This has never happened in the past - IF I’ve ever missed a payment.

• 
  Diane Dromgold (@DianeDromgold) reported 4 minutes ago

  It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

• 
  Viscount TJ (@spanner77) reported 11 minutes ago

  @iiNet Twice this week I have called your call centre and opted for a call back which has not been forthcoming. I’m trying to fix an ongoing billing issue which you are at fault. I emailed but that was useless, was like they didn’t read the email. What’s going on? Very annoyed

• 
  zDarkrai (@Simplismm) reported 11 minutes ago

  @iiNet @Xyenia3 hey can you fix my internet lol its been acting up

• 
  Wyvernsrose (@wyvernsrose) reported 12 minutes ago

  @DianeDromgold @iiNet They literally have me blocked because for over a month they refused to admit our Internet was even down due to the local nbn works

• 
  Wyvernsrose (@wyvernsrose) reported 13 minutes ago

  @DianeDromgold @iiNet Its been since tpg took over they went from best customer service in the country to the worst

• 
  Nick Karpetis (@NickKarpetis) reported 14 minutes ago

  @iiNet I can not access toolbox error 503 service unavailable. When will it work again?

• 
  Diane Dromgold (@DianeDromgold) reported 18 minutes ago

  @wyvernsrose @iiNet I don’t get it! They are weird in providing support.

• 
  Michelle Sullivan @mis@aus.social (@misullivan) reported 18 minutes ago

  @aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,

• 
  Shane Yokom (@Yokom361) reported 25 minutes ago

  Absolutely disgusted at @iiNet support and service. Three phone-calls to update a credit card, total hold time - 4 hours. Currently up to the second phone call and 4 transfers totally 2.4 hours and counting to cancel my business services. On hold to yet another department.