iiNet Outage Report in Stanmore, Gold Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Stanmore, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Stanmore, Gold Coast, State of Queensland 09/29/2023 02:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • Internet 58.59%


  • E-mail 15.77%


  • Wi-fi 12.39%


  • Total Blackout 8.45%

    Total Blackout

  • Phone 3.66%


  • TV 1.13%


Live Outage Map Near Stanmore, Gold Coast, State of Queensland

The most recent iiNet outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane E-mail
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaGold Coast Phone
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Stanmore, State of Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • dhaulagiri6 dhaulagiri (@dhaulagiri6) reported from Brisbane, State of Queensland

    Want to waste time - ring #iinet for service.

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • Flansq Flangela (@Flansq) reported from Point Talburpin, State of Queensland

    I think the solution was to change the WAN port from 1 to 4, despite the cable from the iinet modem being plugged into port 1.

  • tja0830 Tom (@tja0830) reported from Brisbane, State of Queensland

    @iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • WilliamCStubbs William Smith-Stubbs 🐨 (@WilliamCStubbs) reported from Brisbane, State of Queensland

    Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

  • tja0830 Tom (@tja0830) reported from Brisbane, State of Queensland

    @iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

  • blake_andersson BlakeGreen118 (@blake_andersson) reported from Brisbane, State of Queensland

    @timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • reject_cky Tristan (@reject_cky) reported

    @iiNet Could not be more disappointed with your service. Regularly cuts out or struggles to keep up with demand. And we're not streaming 4k videos or playing hi-def games online. We can't even stream a bloody episode of Bluey without it pausing to buffer. They're 7 mins long!!

  • xxbubblegum5 M S (@xxbubblegum5) reported

    @iiNet is there an outage in Melbourne? I activated my mobile service over a week ago but still no service.

  • awambmrgw 🐀 Awambmrgw 🕯 (@awambmrgw) reported

    @iiNet How about you focus on customer support! Calls terminated twice on two seperate days, email an offer and then unable to access via toolbox, 132258 rings twice then terminates! 15+ years as a customer about to end!

  • Option1 Neil Cameron ️🕯️ (@Option1) reported

    @redruby17 @iiNet Oh and all the numbers they supposedly come from are spoofed. So if you miss a call from a number you don't know, don't bother calling back. You'll just get the poor unaware innocent who actually does own that number.

  • Chewiesbr0 Chewiesbro (@Chewiesbr0) reported

    @iiNet just got the text saying there’s an outage in Wembley, WA. Did the check on NBN site, “unplanned outage & investigating, for more information contact your service provider”

  • natasha_yann Natasha yann 🏜🚐 (@natasha_yann) reported

    @Chopsie_Murphy @NBN_Australia @iiNet It’s incredible that someone inside NBN has the ability to shut someone’s internet down without confirming whether it’s the right one. In this day and age of dual authentication NBN do nothing and then avoid scrutiny via inbuilt opaqueness. ZERO ISO9001 quality processes.

  • shumba60 Rob (@shumba60) reported

    1/3 Having used @iinet 's Home Wireless Broadband for a day now. Here are some observations. The AX 5400 modem is connected to a Dell Workstation via ethernet. The 4G signal was green until about 11:15AM when it went red. A short while after that the signal went off...

  • natasha_yann Natasha yann 🏜🚐 (@natasha_yann) reported

    Did you know that @NBN_Australia can arbitrarily disconnect and delete your service to your isp @iiNet without your knowledge, without communication or approval? Then no one can tell you who or why. After which your ISP then requests that you pay a reconnection fee? Wow just wow

  • captainflux Tunic (@captainflux) reported

    @iiNet Your guy left a message saying "it was online and now it is offline", which at least shows you understand the problem I guess. What he didn't say was, "NBN say it's miraculously fixed itself and they're not coming", which is what I'm now being told. Spoiler: it's not fixed.

  • fragmentoffear Don Fury (@fragmentoffear) reported

    Check out my Speedtest results! 15.1 Mbps down and 4.4 Mbps up. How do your speeds compare? Hey @iiNet I am paying for 25Mbps. I did your speed test at 12:30am with no one else in the house using the Internet. How can I improve my speed? Any ideas?