iiNet outages and service status in Stanmore, Queensland

Problems in the last 24 hours in Stanmore, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Stanmore, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Stanmore, Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:

• 
  Flangela (@Flansq) reported 23 minutes ago from Point Talburpin, Queensland

  I think the solution was to change the WAN port from 1 to 4, despite the cable from the iinet modem being plugged into port 1.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Concerned_Citizen_53 (@excalgarian45) reported 4 minutes ago

  @iiNet I called back again and the same thing has happened !!!! This is basic customer service 101 !!!! I am thinking it is time to start shopping around for new service

• 
  Zane Elzein (@Zanelzfd3) reported 5 minutes ago

  @iiNet can't access my iiNet toolbox to work on moving my hosted exchange emails over, been on hold for over an hour so far and have been facing this issue since yesterday.

• 
  Shane Yokom (@Yokom361) reported 5 minutes ago

  Absolutely disgusted at @iiNet support and service. Three phone-calls to update a credit card, total hold time - 4 hours. Currently up to the second phone call and 4 transfers totally 2.4 hours and counting to cancel my business services. On hold to yet another department.

• 
  A Bloody Nice Chap (@Abloodynicechap) reported 6 minutes ago

  @Telstra There is no help there! And this doesn't answer why I pay for 4g backup when the speed is 2mbps? I will just cancel the account and move over to @iinet instead.

• 
  Kristian Liddiard (@Kliddiard) reported 7 minutes ago

  @iiNet internet has been intermittent and stuffed for weeks. Call and sitting on hold forever kinda makes for an impossible resolution. Just thought you’d like to know that I’ll be logging a logging a complaint with the Ombudsman. No thanks

• 
  💧Maria Sofi (@mariasofi) reported 12 minutes ago

  @iiNet Hey iiNet, 5G is down "connected without internet". Care to give the customers some information? (and it's not just me). Also, what is hosted email? I've just seen that you're ending "hosted email". How do I know if I'll be affected?

• 
  GillianA 🌺 (@_IndianPacific) reported 12 minutes ago

  Hey @iiNet hope your day is going well. I've been experiencing drop outs since around 1700 Sunday 05 March to today. I'm on the same street and suburb as iiNet HQ. More than one-hour wait for tech support. Is everything ok?

• 
  Rod L (@lavo96) reported 15 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Books (@Books4566) reported 16 minutes ago

  As usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.

• 
  Ó Dubhaigan (@ek_loki) reported 18 minutes ago

  @iiNet Worst company I have ever dealt with. I’ve tried to update my phone number for 3 weeks before the bill came out. Log in requires a phone number and 2FA. I’ve never seen such incompetence from a department entitled “Technical Support”. I would not recommend this company to anyone.