iiNet outages and service status in Stanmore, Queensland

Problems in the last 24 hours in Stanmore, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Stanmore, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Stanmore, Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:

• 
  Flangela (@Flansq) reported 26 minutes ago from Point Talburpin, Queensland

  I think the solution was to change the WAN port from 1 to 4, despite the cable from the iinet modem being plugged into port 1.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Ó Luanaigh (@coluanaigh) reported 2 minutes ago

  @iiNet your service blows goats now that you're owned by TPG. expect me to leave soon.

• 
  Sid - NT Seniors Advocate (@tenancy_toolbox) reported 2 minutes ago

  3/3 Cancelling the account Wanted to contact @iinet biz support, kept being pushed to @tpg, TPG then said we can't help you, you need to speak with iinet biz support. You used to have premium customer service!

• 
  Stuart (@stueyissickofit) reported 2 minutes ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will call me. This has been going on for months.

• 
  fozzyb3ar (@KickFozzyb3ar) reported 3 minutes ago

  @iiNet Omfg I've never had a dog **** internet connection or internet issue problem before with you guys I'm very disappointed. I can't stream the only thing is connected in my computer. How can I get verified on @KickStreaming with your dog **** internet 😡😡

• 
  Toast (@VelZeNZ) reported 3 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

• 
  Julia Lawrinson (@julialawrinson) reported 6 minutes ago

  @iiNet You used to be great. Now, you have THE WORST customer service out there. What happened???

• 
  Diane Dromgold (@DianeDromgold) reported 8 minutes ago

  It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

• 
  Julia Lawrinson (@julialawrinson) reported 10 minutes ago

  @iiNet Any chance of getting a resolution to the issues you've caused this century?! Still no callback.

• 
  Benjamin Ryan (@dexter_ryan) reported 13 minutes ago

  @iiNet, your fetch portal is broken, every time i request a call back the call disconnects on your end , 3 hours of waiting and every time you guys disconnect the call

• 
  Michelle Sullivan @mis@aus.social (@misullivan) reported 17 minutes ago

  @aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,