iiNet Outage Report in Stanmore, Gold Coast, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (64%)
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E-mail (11%)
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Wi-fi (11%)
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Total Blackout (8%)
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Phone (5%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent iiNet outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
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BlakeGreen118
(@blake_andersson) reported
from
Brisbane, State of Queensland
@timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.
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Flangela
(@Flansq) reported
from
Point Talburpin, State of Queensland
I think the solution was to change the WAN port from 1 to 4, despite the cable from the iinet modem being plugged into port 1.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Dr.Strangelove
(@flyingdoov) reported
@iiNet and in fairness, a subsequent call from someone (sorry I didn't catch your name) who sounded like they were there to help. Awaiting the outcome...
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Martin OConnor
(@martinoconnor50) reported
@iiNet Been recommending you for years based on good customer service. What happened, an old customer forgot his email password. Tuesday support called back after 6 hours new password failed. Yesterday no return call all day. #iinetfail
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Denis Nelthorpe
(@DenisNelthorpe) reported
@stevo_twistie @GrogsGamut @iiNet A service industry that doesn't have to provide service! We need regulation & a regulator with teeth!
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Anthony B,
(@swearyanthony) reported
@DanielOCnr @GrogsGamut @iiNet Yeah their customer service has been brilliant the handful of times I've contacted them - once was to get whitelisted off of CG-NAT for Nintendo switch - it was like 10mins via online chat and done.
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Steve May
(@maystation4) reported
@iiNet @NBN_Australia Apparently it’s my responsibility to ensure you both talk to each other about my ‘ticket’ regarding no service when it’s windy. IiNet can you please talk to nbn, because apparently it’s up to me now to ensure you both communicate. What. A. Joke.
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Anastasia Jones
(@GallivantGirl) reported
@iiNet I don’t have a username yet. Can you just let me know hypothetically can I take out a 6 month contract with yourselves (who we are already with) without paying the fee for a new modem etc because we already have the equipment, just need the service turned on.
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Leslie C Thiess
(@LeslieCThiess) reported
@GrogsGamut @iiNet Can confirm similar problem in transferring my NBN service within same apartment complex. Had to create a new service and pay in advance. Absolutely poor customer service at @iiNet !
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Stephen Spencer
(@sspencer_63) reported
@GrogsGamut @iiNet Same thing happened to me. We stuck with @iinet in the end but their desperate desire to create a new account and email address every time you change plans is infuriating. We had to cancel our mobiles with them because of the paperwork they required.
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Nic Chamberlain
(@Nicchamberlain) reported
@iiNet your customer service is appalling. How can you be getting worse? You’re basically Telstra
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Daniel O'Connor
(@DanielOCnr) reported
@GrogsGamut @iiNet I switched to ABB a while ago, so much nicer. I was an Internode customer but the borgification was not kind to them..