iiNet Outage Report in Stanmore, Gold Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Stanmore, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at iiNet
iiNet is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (75%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (3%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Stanmore, Gold Coast, State of Queensland
The most recent iiNet outage reports came from the following cities: Brisbane.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Stanmore, State of Queensland
Latest outage, problems and issue reports in Stanmore and nearby locations:
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Tom (@tja0830) reported from Brisbane, State of Queensland
@iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.
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MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland
@iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland
@iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.
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MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland
@iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.
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liz franklin (@Mcali4) reported from Brisbane, State of Queensland
@_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland
@iiNet That’s not working!
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William Smith-Stubbs 🐨 (@WilliamCStubbs) reported from Brisbane, State of Queensland
Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
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Flangela (@Flansq) reported from Point Talburpin, State of Queensland
I think the solution was to change the WAN port from 1 to 4, despite the cable from the iinet modem being plugged into port 1.
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Tom (@tja0830) reported from Brisbane, State of Queensland
@iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.
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BlakeGreen118 (@blake_andersson) reported from Brisbane, State of Queensland
@timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Brad (@dragonbrother) reported
@iiNet I just got home and my internet is out. Is there a outage?
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shay. 🏳️🌈 (on art hiatus) (@madeupbyshay) reported
Hey @iiNet my internet is down in Ryde, NSW (NBN). I checked and there shouldn't be any outage in my area. Please help.
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Anthony Lee 🌏 (@AnthonyLee59) reported
@iiNet I realise there is a power outage but most places are back but NBN connection is still down here in Qld 4154.
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Joey King (@Joey_KinginWA) reported
So rather than engage & find a solution, @iinet have chosen to take the path of ignoring my homelessness & sent my sim to a residential address that I do not live at. Once again I’ve been put in the too hard basket because people do not want to address this social crisis.
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Naughtee (@Naughteeboii) reported
.@iiNet provide a real service and stop bsing your customers there's a clear algorithm here with people's internet connection because u cannot provide a service your either A) tampering with it and your the reason there connection isn't on b) your servers are doo doo pick 1
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Xavier Wolf 🐺 (@XavierWolfAD) reported
@iiNet I just unplugged it for a hour reset the router and it fixes speeds been hella slow
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jacob (@PastaBandit_) reported
I’ve been with 3 different providers that seem to be physically unable to provide the connection speeds that we pay for **** you @exetel **** you @iinet and a fat mega **** you to @Telstra
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Jonathan (@thedruid613) reported from Woodend, State of Victoria
@iiNet I’ve had an outage in my area since 10am this morning, any idea when it’ll be fixed?
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Peterdea (@Peterdea_) reported
@iiNet offering me a potential single bright spot in this lockdown. Call me a corporate shill, but the easy time I had signing up with them tonight and their customer service has me filled with hope that I can reconnect with my friends over a week sooner than I'd thought possible
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Michaela (@michaeladaily) reported
@iiNet I’ve lodged formal complaints with iiNet and the TIO but you’re “monitoring the ongoing situation” wherein the ongoing situation is you forced me to pay in advance on top of my normal monthly bill to reconnect a service you disconnected in the first place without contacting me