iiNet Outage in Point Talburpin, Redland, State of Queensland

@iiNet down in brisbane, anyone having difficulties contecting to the internet?

Want to waste time - ring #iinet for service.

@iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

@iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

@iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

@iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

I think the solution was to change the WAN port from 1 to 4, despite the cable from the iinet modem being plugged into port 1.

@timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

@_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

@iiNet Having serious issues with nbn connection in Gooseberry Hill, Perth.

@iiNet 50Mb NBN connection has been stuck below 1Mb since 9AM. Any reason why this is the case, & how I can fix it?

@iiNet Which I will do as soon as I get back Home . I am currently out but will check the lead in as soon as I can. I don’t think it will be the problem but I will check .

@iiNet @networkoutage I was wondering if there is a network outage at sydney 2162 , nbn service has been down since 8.30am this morning.

@iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011

@iiNet I have had no internet service since yesterday afternoon and still nothing this morning. No update texts either since yesterday. What the hell is going on.? Do I need to start shopping around for another provider?

@iiNet There was an outage, I ended up getting a text from iinet notifying me. So it’s odd you guys can’t see that... anyway it just came back on.

@iiNet hey is there an outage in 3021 area? Nothing on iiNet it nbn outage pages, but I have no internet. I’ve turn it all on and off and nothing.

Hey @iiNet on the 5th call to sort an issue YOU caused, customer service stopped answering our questions and literally disappeared. We’re ready for some actual help and compensation for our internet being disconnected without our approval. How are you going to fix this @iiNet?

@iiNet I’m at work but happy to talk to anyone who can help us. (My mum’s at home but she has difficulty with English so I don’t want to stress her out). Do you have my mobile number?