iiNet Outage Report in Point Talburpin, Redland, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Point Talburpin, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Point Talburpin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (67%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (5%)
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Phone (4%)
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TV (2%)
Live Outage Map Near Point Talburpin, Redland, State of Queensland
The most recent iiNet outage reports came from the following cities: Brisbane.
City | Problem Type | Report Time |
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Wi-fi | ||
Phone | ||
Wi-fi | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports Near Point Talburpin, State of Queensland
Latest outage, problems and issue reports in Point Talburpin and nearby locations:
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liz franklin (@Mcali4) reported from Brisbane, State of Queensland
@_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.
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MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland
@iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.
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dhaulagiri (@dhaulagiri6) reported from Brisbane, State of Queensland
Want to waste time - ring #iinet for service.
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Ross S. (@DreadedScurrvy) reported from Brisbane, State of Queensland
@iiNet down in brisbane, anyone having difficulties contecting to the internet?
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BlakeGreen118 (@blake_andersson) reported from Brisbane, State of Queensland
@timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network
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MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland
@iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.
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William Smith-Stubbs 🐨 (@WilliamCStubbs) reported from Brisbane, State of Queensland
Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐
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Tom (@tja0830) reported from Brisbane, State of Queensland
@iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.
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Tom (@tja0830) reported from Brisbane, State of Queensland
@iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.
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Flangela (@Flansq) reported from Point Talburpin, State of Queensland
I think the solution was to change the WAN port from 1 to 4, despite the cable from the iinet modem being plugged into port 1.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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💧Roen Lloyd Davis (@RoenDavis) reported
@iiNet our home FTTC promising an average 40 meg down has done barely better than an average of 12 meg down since we got NBN 2.5 years ago. Yesterday morning @ 1.2 meg, I rang to complain. Tech got 52 meg down but by last night back to 1.2 meg. How do we fix it? Change provider?
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The Shipping Lawyer (@lawyer_shipping) reported
@iiNet Oop. You guys just charged me for the service I cancelled so now I'm $300 out on a service that has never operated since January this year. Maybe jump on that issue first. My praise is for Fatima only. Not iiNet. Get it together.
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The Shipping Lawyer (@lawyer_shipping) reported
@iiNet Hey iiNet, is your idea of customer service ringing me on a Sunday morning to RENEG on my refund and gaslighting me that that was never promised? Your customer service rep told me I was wrong, I'd never be receiving a refund and that he wanted to "correct" my understanding.
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The Shipping Lawyer (@lawyer_shipping) reported
@iiNet Except every single person who calls me is saying something different. Maybe have a senior person look at everything and get in touch about what the actual answer is? Instead of ruining my weekend with rude and condescending staff telling me I'm wrong?
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Johnybhoy (@Johnybhoy) reported
@iiNet So everyone can read this, basically IINet have blamed me for not having a better NBN plan rather than address their unprofessionalism. They tried to upsell me a new, more expensive NBN plan rather than actually address my issue.
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Michele Fay Dobb (@MicheleDobb) reported from Westfield, State of Western Australia
@iiNet hello do you actually record in an@appropriante ( that is, not just computerised repetition) as I am frustrated as thought I sorted my issue yesterday and have messages and emails suggesting no attention paid. Bad business ethics.
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The Shipping Lawyer (@lawyer_shipping) reported
Fatima from @iiNet customer service team is out here single handedly saving their reputation in my eyes. She deserves all the good in the world.
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Johnybhoy (@Johnybhoy) reported
Expensive plan. Eventually, after 16 years as a loyal customer I moved to another internet provider. Their reaction? A shrug of the shoulders. Pathetic. @iiNet - you should be ashamed.
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Megan (@MeganRandHsmum) reported
@iiNet Hey, iiNet. We've had satellite NBN in the Lower Hunter Valley for 12 months. Since Christmas, the connection has not been available from sunset til the following morning most nights. Getting. Really. Sick. Of. It. Can anyone explain why... About to cancel subscription.
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Damien White (@DamienWhite72) reported
@iiNet I understand that your power providers perform planned maintenance that affects your ability to provide services. But why you can’t provide advance notice? Today is 2nd unexpected many hour outage blamed on planned power outage. Not good enough.