iiNet Outage Report in Kwinana, State of Western Australia

@iiNet having issues with my internet NBN are there any report outages Kalamunda, WA 6076

@iiNet Fix your services thanks

@slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau @Jetstar was going to book flights for August holiday. gone..@flightcentreAU gone too. I'm a woman that achieved later in life after raising family & @dailytelegraph chose to mock a woman who achieved later in life. Vile report with your vile support. @mirandadevine

Internet has been down for hours. @iinet says it won’t be up til 8pm. Well, that’s my working day ruined. Was trying to get backlog finished before #westtechfest tomorrow. Nah, that won’t happen! 😞 #suffering #suckatoons

@iiNet My internet is down and I am supposed to be having a technician come out today to check my NBN connection device. I was wondering if you have an ETA as I will need to go to work eventually. Task number: 339808030. Thanks.

No NBN in WA6025 @iiNet been down a few hours now

Why does @iiNet have to go down right in the middle of a **** update 😥

I’d also like to thank the @iiNet support staff out of whom I had to drag every last detail about how the @NBN_Australia fault investigation process would proceed.

@iiNet once again useless customer service.

@iinet once again my internet is not working. I don't have time to sit on the phone for hours with you people because I have a job and frankly I'm sick of doing this every two months. My account username is jess.paterson please find out what is going and get back to me.

@iiNet Hi Waheeb. Yeah, it's always been that way and same for any connected device. Doesn't discriminate between cabled or WiFi either, both slow (cabled slightly faster). Can't check the phone line for interference sorry as don't have a phone.

So now @Telstra has cut off the landline, without being asked. So so can’t port the number to iiNet. So I call Telstra. But it’s a business number, and the business team don’t work on weekends. So I ask to speak to someone ANYONE who can help.

@Paulie68 @iiNet Definitely false advertising. It has the + symbol and then Fetch set top box. There is nothing in the ad to suggest that the box is extra. Really poor form @iiNet.

@iiNet Yes and your follow up team told me it was an issue with the router despite it clearly being an issue with the NBN box and I was once again forced to spend 20 minutes going through tests that were already done last night. So you've successfully wasted both my time and your own.

@iiNet seventy four minutes and still waiting for support to call back. Not happy @iiNet

@iiNet customer support just hang up when it gets too hard. Wow...

Internet down for hours postcode 6025 ... support more annoying than helpful ... No ETA ... complete waste of a days work... not happy @iiNet

NBN down again and as usual no real support ... @iiNet

@iiNet Done that... outage in 6025 ... been down for hours no ETA.. nothing

@bcurrall80 I know @Telstra gets a bad rap, but I recently jumped from iiNet. Same plan but for extra $10/month get a 4G SIM modem incase NBN goes down. Handy for alarm/cameras etc

@iiNet Awww yeah we’ll just run some more tests and call you back (then never do)

@iiNet internet has now been down for 9 hrs here in Balmain, Sydney

@iiNet Issues with NBN connection in Ballarat 3350. connection is there, but pages are loading super slow, and often time out. speed test fails latency test so cannot even check speeds.

@pceebee23 @jimmyraynes @iiNet Unless it's cloudflares 1.1.1.1 DNS, and everyone's having issues is routed through that, I would say it's not the DNS server but either the physical lines or iinets backend.

Hey @iiNet I thought you guys provided 24/7 support? It's what your website says! Tried to call you at 830 tonight and got told to call back during business hours. Sooooo which is it???

@iiNet Hi iiNet any chance I’ll be getting a replacement modem this year ? Thanks for sending me out a faulty second hand one but that’s really not much help. Wish your customer service folk were as efficient as your billing team #hopeless

@iiNet @MrWigglyAU There is something going on in the Ballarat area, internet speeds are extremely slow still.

@iiNet I had someone come over to fix my constant dropouts on VDSL. The guy that came over change the connection type on my router from Dynamic IP to some PPPOE connection but never told anyone the details. So when it dropped out again, we weren't able to rectify the issue again.

@jimmyraynes @iiNet DNS Issues again????

@iiNet my mobile. the issue is her phone- she's your customer