Vodafone Australia Outage in Santa Barbara, Gold Coast, State of Queensland

@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

@VodafoneAU @PaigeCockburn This is nuts. Poor form vodafone!

@VodafoneAU for some reason my phone data has been mega slow...for days. I’ve got an iPhone 12 Pro so not running an old phone...any suggestions to fix please?

@VodafoneAU Back finally Others tell me issues since 1am and not a peep from @VodafoneAU My work relies on mobile data I could have had 3 hours sleep in

Is there a mobile data issue in Brisbane @VodafoneAU

@VodafoneAU Reception is slow as buggery since 1pm today. Location is Stafford Qld. Reasons why?

@VodafoneAU I just wanted to cancel my Vodafone NBN service 😰😰. So far I’ve spent 1 hour 40 mins chatting to Vodafone staff (it’s impossible to call them during the pandemic). It was all agreed today. Tonight I get a bill indicating the service is not cancelled. WTF!!

@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

@VodafoneAU Hi nurse here trying to apply with aphra number, tried multiple times saying invalid email... it’s the email I use and you have on record. Been on hold 1555 number going on 30 minutes please help

1 hour 45 minutes in the queue (so far) to get through to @VodafoneAU NBN support. *sigh*

@jarvok01 @twtrrr @RBJRON @prudinx @Espy1aj71 @RobsonKeeli @motorcymick @BA_Hore91 @kristy17439316 @melanchomical @out_of_my_ass @CandiceJodrell @dotrat @iDGiam @brisbane_parent @jimmicbreeze @MondayIdas @Karmageddon67 @WhistlingWhist @fdsfifi @14RRMS @JackRussell74WA @shibz_1989 @Sha27102911 @vjerkov @GingerpussRcng @carolemorrissey @Narjen53 @2nann @Duck47658613 @Max_Gross @WoJiangYou @FlyIngenuity @3canary @FilesOfDresden @dottigee @peacockpub5 @JohnnyMalc @UndaSthnXiStand @MargaretClark12 @ChrisEl01263292 @Patrice35632323 @kim_b_best @CatPurry9 @friendlykitties @Im0ftenWrong @TJ00000001 @callralstonsaul @Russ_E_Kan @VodafoneAU I haven't had a credit card for decades. I have a Visa debit card instead, it works and looks like a credit card but uses my money. I use it for everything, have some accounts linked to it for regular payments, never had any problems, never been knocked back. Highly recommended

@VodafoneAU Nah. I think I might just cancel my service. Your website is showing an address i've never lived at. Don't think I trust Vodafone anymore. Cheers.

@VodafoneAU I’ve been waiting to pick my Home 4G WiFi modem up from your Robina store since Friday (actually Thursday night but they redid the order on Friday). They’re not able to find and apply the promotion code to my order and it’s been escalated twice now level 2. Help!

Pretty much decided I'll be extending my relationship with @VodafoneAU. Other than a 3 year stint elsewhere I've been happy with their mobile service since 1998.

I went to the shops today to get info on NBN plans. Spoke with @Telstra , @Optus , @VodafoneAU and @DodoAustralia . One decision was made - I will never give 1c to @DodoAustralia . Rude, condescending and made me feel I was wasting their time asking questions.

@VodafoneAU your testing my patience. 15 phone calls in 7 days trying to get my nbn sorted. And now you text me saying you will switch off my backup 4G tomorrow saying the problem is fixed, even though its not and a technician is coming on Monday. Loyal customer of 15 years.....

@VodafoneAU what’s going on with your network in Tarneit 3029 vic, phone calls haven’t worked in days, unacceptable!

@VodafoneAU why do I have to send my 2 day old phone to a service center for 2 weeks to be assessed? The person in store admitted its defective, it should be replaced, please explain why I have no phone for 2 weeks when committing to a thousands of dollars of spend with you?

@VodafoneAU Sort your terrible network service out. At postcodes 2153 and 2117 there is barely a 4G signal. 3G hardly works either. Both give a max. 1 bar on the signal meter but mostly no signal at all. Fix this or my business and myself move back to Optus.

@VodafoneAU Sort your terrible network service out. At postcodes 2153 and 2117 I barely get a 4G signal. 3G hardly works either, and no I don't have a 5G capable phone and don't plan to get one. Fix this or my business and myself move back to Optus

@VodafoneAU Thanks for your reply. I'm sure it's an issue experienced by many paying on your website via credit card, and that you'll review your processes comprehensively to improve your services for customers. In which case, no likely need to DM further on the issue.

It is with a heavy heart I will be leaving @VodafoneAU after being a customer for 20 years 😞 I have always been happy with the service, but since moving to the other side of town I cannot get adequate coverage at my new place. #Loyalty #Farewell

@VodafoneAU terrible user interface

They agreed to activate my number and started the process of activation and then after a month when I asked why it's not activated I get a reply now we cannot activate your number. This is how @VodafoneAU works and support customer. Plz guys if you stay with them u will regret...

@VodafoneAU have you got outage? Texts not going thru?