Vodafone Australia Outage Report in Liverpool, Fairfield, State of New South Wales

Extremely unacceptable practice by @VodafoneAU cancelled my NBN when I specially asked them not to, not once but 3 times #fail #switchtotelstra .. customer service is helpless

Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

@VodafoneAU keeps saying “we are escalating the issue” for last 2 weeks They don’t know how to fix the issue

@Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.

Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.

@mikjcal @SydGuy78 @VodafoneAU You’d think. When I called them over the phone the guys said to me “oh I never use the app, it’s hopeless” That really filled me with confidence 🙃

@VodafoneAU Is there an outage with NBN in Prairiewood 2176? NBN has not worked all day

@VodafoneAU worst network and slowest internet

@VodafoneAU can’t fix my Vodafone login issue for 6 weeks No updates from them

Calling @VodafoneAU and it offers to schedule me a callback if I press aaaaaaaay I have absolutely no idea what number they meant. It wasn’t 1. It wasn’t 2 and it wasn’t 8. This has got to be the worst phone company in Australia.

@VodafoneAU after signed up new plans- no network, internet is super slow- I complained to Vodafone- they said network will be updated within 2weeks but now already 4months getting worse

It’s been 7 weeks since I reported to @VodafoneAU I still can’t login to My Vodafone and no updates from Vodafone

@VodafoneAU it is my phone or is my 4G/5G not working?

@VodafoneAU My suburb Lakemba- 2195 And I work in Cronulla 2230 Every time I rang Vodafone for network reasons- they asked me the same questions but so far -nothing been changed!!!!!

@VodafoneAU just ignores the unhappy customer and never gives any updates

Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!

@VodafoneAU you’re reception is garbage. I have 3 bars of 5G and nothing is loading don’t get why I pay for your services.

@VodafoneAU didn’t do anything for 4 weeks to fix my account They don’t even give me any updates

You cannot apply unfair terms and conditions to any contract under Australian consumer law @VodafoneAU You must comply with all parts of Australian consumer law, you cannot opt out. You sold me this device knowing you are oversubscribed. You misled me about your network state.

@VodafoneAU More scam calls, what's concerning is that they know my name and that I'm a customer 😬

@VodafoneAU are you down with mobile data right now?

@VodafoneAU "My" My Vodafone app? Oh it's not just mine. Have you even read the feedback on the app store lately? You know full well that no amount of messaging is going to solve your broken app! 🙄

With NBN wifi networks down across the Northern Rivers would @Telstra @VodafoneAU @Optus make mobile data free in the coming weeks until service is restored?

@VodafoneAU I'm currently with lebara and having troubles sending messages etc I'm chronically ill and I rely on my parents for help if needed I'm basically confused etc if possible can you be able to look into it?

@_Dan33 @VodafoneAU Yeah, nothing but problems so far

@VodafoneAU , There is no mobile network in Paddington (QLD 4064) since 28th Feb. Is there any ETA on when will it fixed? Not sure why only Vodafone is affected, Telstra and Optus are working without any issues.

@VodafoneAU can I say that of all suppliers of anything I’ve dealt with in the last two decades, the level and quality of customer service I’ve had from Vodafone in the last few years is better than all other customer service experiences put together. Thank you!!

@VodafoneAU is there an outage in 4209? 6/3

@VodafoneAU hi. Been having app issues for over 2 weeks now, was told a few days ago there were faults with the then current version of the app & they were working on a solution. FAresh update became available tonight which i have done & my issue still remains! How long til fixed

Am I in the minority when I think the new @VodafoneAU login system is 10 steps backward? Why would you remove a tried & tested user/pass system in favour of a 'send me a link' and having to rely on your internal systems not breaking. Which clearly don't work.