Vodafone Australia Outage Report in Mona Vale, Pittwater, State of New South Wales
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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Mona Vale, State of New South Wales
The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Mona Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone Australia users through our website.
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Internet (49%)
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Phone (30%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (1%)
Live Outage Map Near Mona Vale, Pittwater, State of New South Wales
The most recent Vodafone Australia outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Australia Issues Reports Near Mona Vale, State of New South Wales
Latest outage, problems and issue reports in Mona Vale and nearby locations:
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Trent Rosen
(@TrentRosen) reported
from
Sydney, State of New South Wales
Well done @VodafoneAU for being on the front foot. As a long term customer, receiving an extra 5GB data until end of April is appreciated to keep connected
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candy
(@sweetcandie43) reported
from
Sydney, State of New South Wales
@sunriseon7 As you can see no #extradata was given to me as stated in text #Vodafone #Vodafoneau a bit #disappointing #Isolation is bad enough when you get #extradata then don't get it, #disappointed #telcos should no better I'm #chasing #Vodafone when they #offered not the #business way
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Sam Potts
(@Sam_Potts) reported
from
Sydney, State of New South Wales
I should have just ordered the iPhone 12 Pro outright. @VodafoneAU stuffed up, strangely wanting a copy of my passport (after 12 years and several phones from them) which I sent and they did nothing with. Now I have a 3 week wait instead. First world problem but annoying.
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peter
(@Oneworld_Pom) reported
from
Sydney, State of New South Wales
@VodafoneAU still waiting for a package due on 8APR20; MY suggestions of customer recovery ignored...extra data for my phone or pick up item at local store. @Toll_Group unable to follow instructions to drop item at alt delivery point @nswfairtrading
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🦠 Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Changed my @VodafoneAU plan on Twitter via DM and just how good is their customer service now? Especially with all the stuffing about I’ve had to do with the big T lately on the work account.
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Rich Holborn.
(@RichHolborn) reported
from
Sydney, State of New South Wales
@VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider
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Talha
(@tal_hahaha) reported
from
Sydney, State of New South Wales
@VodafoneAU has the worst 5G ever!
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@TrentRosen @VodafoneAU That's if you can get a signal, been waiting for over a year to get one, having to move house
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Rich Holborn.
(@RichHolborn) reported
from
Sydney, State of New South Wales
@VodafoneAU you need new customer service staff! Received a new device yesterday - 5g doesn’t work. I’ve asked if it’s because I need to do a sim swap or it needs to be activated on my acc but I’m getting a different answer every time. Annoying!
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Samantha Skinner
(@samskin) reported
from
Sydney, State of New South Wales
@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...
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peter
(@Oneworld_Pom) reported
from
Sydney, State of New South Wales
@Toll_Group Worst customer service & hardly any IT systems working. Now my delivery from @VodafoneAU has gone missing.
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John Edwards
(@y7john) reported
from
Sydney, State of New South Wales
@VodafoneAU Hi, thanks for replying. I have called twice. I am told this won’t be resolved until at least Jan 24. I can’t work from home and my phone is now $40 over my monthly data limit because I have nothing working at home. Very frustrated with the service. The 4G back up is not working.
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Nauroze Anees
(@ForLovenFreedom) reported
from
Sydney, State of New South Wales
@VodafoneAU Dear @VodafoneAU, my Mobile is the only way of contact & ur telling me that I won't have any Service till the 25th, there is nothing "good" about this news! Even the 3g is not working so I'm effectively left with no way of contacting my family U need to Restore the Service ASAP
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yttukina 2.0
(@CSK_free7spirit) reported
from
Sydney, State of New South Wales
@NBN_Australia Hey @VodafoneAU we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.
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Marty K
(@_marty_k) reported
from
Sydney, State of New South Wales
@VodafoneAU Yeah I know I can go on the mobile network & it will go thru, but I shouldn’t have to do that. The app shouldn’t force a re-sign in after every update (and this has been the case for some time).
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EFTM : 💻 + 🚘 + 🍷
(@EFTM) reported
from
Sydney, State of New South Wales
Updated with customer support plans from @VodafoneAU
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peter
(@Oneworld_Pom) reported
from
Sydney, State of New South Wales
@VodafoneAU You really need to change your delivery service from @Toll_Group. Poor communication & service. @auspost @AusPostBiz Always very happy with your service apart from offshored contact centre.
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Ben Greenwood
(@_bengreenwood_) reported
from
Sydney, State of New South Wales
Probably one of the worst customer experiences ever! Would definitely caution anyone placing orders online with @VodafoneAU. Next to impossible to get a straight answer from anyone and such a LONG protracted process. #neveragain #vodafail
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Nauroze Anees
(@ForLovenFreedom) reported
from
Sydney, State of New South Wales
@VodafoneAU Dear @VodafoneAU, what would be actually helpful is if you ask ur engineers working on this to Restore the Service in Villawood area as a Matter of Urgency Surely as a Global Teleco company u ought to know the ramifications on customers of u just switching off service for 5 Days
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John Edwards
(@y7john) reported
from
Sydney, State of New South Wales
@VodafoneAU The outage has been noted as listing from the 15th to the 24th but the service disruption have been going on for much longer. I feel like I am $90 a month just to get charged $40 extra on my phone.
Vodafone Australia Issues Reports
Latest outage, problems and issue reports in social media:
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TransTradie
(@3xnobs) reported
When people say @Optus is good but they never came back to sort out our internet (which we haven’t had for a month!!!) and we’ve been calling multiple times so we’re moving over to @VodafoneAU
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ErhanGamingTV
(@ErhanGamingTV) reported
Dear @VodafoneAU, you guys are the worst and I'm sick and tired of your ridiculous customer service. I hope you guys go out of business.
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Princess Fat Fingers
(@SavahnaB) reported
Love being on hold for 30 minutes only to be hung up on when I give my query @VodafoneAU 6 months I’ve had this ongoing issue and still no resolve
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Charlize Theroff
(@CharlizeTheroff) reported
@VodafoneAU hello I can not use my phone because it says "mobile network not available" can you please tell me what is going on?
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Helmar
(@HeyHelmar) reported
@mrgnarchr @VodafoneAU Oh so nice. It really is important to build trust in Support. This is especially true if things are not going as planned and a customer is left with his issue. Did yours got resolved?
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Robbie ❤
(@matrix40au) reported
@VodafoneAU @TPG_Telecom Mobile Data down again! You might want to check the network! Please fix asap
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Santosh
(@MrMechNeer) reported
@VodafoneAU Worst aftersales service and support. I don’t recommend Vodafone to anyone. They sent my phone but not a charger ( paid $29 extra for it). Called the CSR and nobody knows why is it missing. I asked them to cancel the order, but they declined my request. Bullshit!
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Chris J. Caine
(@ChrisJCaine) reported
@VodafoneAU missing starter pack on arrival. Phone support took forever, 2 transfers, and then disconnects without a callback. Will it get any worse? Chat support not available after timeout?
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Nathaniel
(@nathanieloffer) reported
Hey @VodafoneAU your call back service starts 4 days from today?? Are you serious? I'd suggest hiring a few extra staff.
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bunniesaurusss
(@bunniesaurusss) reported
@VodafoneAU Yep, thought that would be the case. Just odd selecting everything, adding card and nothing going through. Thanks for your help 👍🏻